Website: Website http://www.aku.edu

  • Clinical Nurse 

Medical Officer 

Financial Controller (Financial Control Office)

    Clinical Nurse Medical Officer Financial Controller (Financial Control Office)

    Responsibilities:

    Complete head to toe assessment and re-assessment of patients to identify their care needs
    Develop written care plans based on patients’ needs, monitor and evaluate effectiveness of interventions
    Carry out hemodynamic monitoring to include vital signs, neurological and fluid status; labs and radiological evaluations
    Document all assessment data, investigation results, care given, discussions with the multidisciplinary team, family/patient interactions in an accurate, comprehensive and timely manner
    Administer medication safely, monitor patient responses to medication and report adverse reactions promptly.
    Dispose of clinical and non-clinical waste safely in accordance with Aga khan University Hospital Guidelines on waste management.
    Prepare for and assist physicians to perform various procedures in the clinic.
    Maintain adequate airway management to include oxygen therapy, nebulization and suctioning
    Perform pain assessment and initiate analgesia as per protocol
    Promptly report both clinical and non-clinical unusual findings/incidences to the Clinic in charge, Clinical Quality Manager or Operations Manager.
    Identify patient and family education needs and implement appropriate teaching  
    Provide safe environment for patients through adherence to infection control practices and other safety policies, and perform timely safety checks on restraints, examination coaches, oxygen source and other medical equipment in the clinic.
    Be accountable for judicious and efficient use of resources i.e. accurate and timely billing of clinic stock drugs and consumables
    Care for equipment through proper cleaning, storage, per shift check of the inventory and timely reporting and follow up of non-functional equipment to the Operations manager
    Follow discharge procedure of the out patients according to hospital protocol, and ensure follow up appointments are made where needed.
    Participate in clinic based nursing education, quality improvement (QI) projects, audits, spot checks and skill checks

     Requirements:

    RN from a recognized school of nursing or University
    Current licensure with the Nursing Council of Kenya
    Certification in Basic Life Support (BLS)
    Minimum requirement of 3 years’ continuous clinical experience in medical surgical Nursing.
    Demonstrate evidence based knowledge of the current practices in general nursing in an outpatient set up.
    Demonstrate leadership skills

    Deadline: 25th March 2022

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  • Carpenter, Facilities and Operations, (Re-advertisement)

    Carpenter, Facilities and Operations, (Re-advertisement)

    Job Purpose:
    Carry out activities relating to building works involving movable/non-movable furniture repairs, ironmongery and related accessories repair/replacement, minor woodwork fabrications, polishing/varnishing, window/door glazing,  tiling of walls, floors, ceiling, carpentry materials requirement and specifications, carpentry assets management including maintenance, technical inspection, acceptance testing/handover, third-party service supervision, contract monitoring, new capital assets pre-purchase technical appraisal and annual assets replacement/upgrade plan,  including maintenance schedules planning and implementation.
    Responsibilities:

    Provide technical support for carpentry works throughout the Aga Khan University as assigned including scheduled and unscheduled maintenance;
    Document all carpentry activities and test results according to department policy;
    Promptly respond to Maintenance requests (BDM) as per policy;
    Timely complete Preventive Maintenance (PPM) for carpentry works as per schedules and maintaining accurate documents;
    Liaison with user Departments for maintenance activities and report arising issues to the team leader(civil & construction)
    Participate in requests for special projects, such as newly built/acquired areas planning, development of bid specifications to ensure building codes and other statutory requirements/quality adherence, etc;
    Develop with team leader planned Maintenance schedules and guidelines;
    Develop building activities safety and in-service education to other technicians and  facilities users as necessary;
    Perform investigation of carpentry/building defects (materials and workmanship) and analyse performance as required;
    Develop or review emergency and safety plans related to use/storage of carpentry/building and related materials;

    Qualifications and Skills required:

    Carpentry Government trade test grade 1 or equivalent
    Minimum O-level grade D or equivalent
    Computer literate with at least five years experience in a similar position
    Basic knowledge of other civil trades
    Thorough knowlegde on technical specifications of wood, adhesives, glass, ironmongery, and related materials’ safe application and storage,
    Basic knowledge with function and maintenance of other civil trades (Masonry, Panting & decoration)
    Good communication and interpersonal skills, high integrity and reliable;
    Very good organisational and analytical skills.
    Ability to overcome performance bariers.
    Willingness to learn & teach 
    Ability to work long hours with minimal supervision, has initiative and is proactive
    Capacity to manage several tasks and requests simultaneously
    Good grooming and self-presentation

    Apply via :

    aku.taleo.net

  • Clinical Practice Educator (Private Wing) 

Postal Doctoral Fellowship, Institute of Human Development

    Clinical Practice Educator (Private Wing) Postal Doctoral Fellowship, Institute of Human Development

    Responsibilities:

        Leads the team in development, implementation and monitoring of unit based clinical policies and procedures
        Assists the nurse manager and lead physician to initiate innovative and evidence-based strategies to improve care for both adult and paediatric patients
        Guides nurses in the assessment of patient care needs and the planning, implementation, and evaluation of nursing interventions
        Identifies learning needs of the nurses and assumes responsibility for development and implementation of unit‑based in-service programs for all nursing staff
        Designs methods to motivate nurses in assigned units to pursue individual professional growth and development
        Makes daily rounds of all patients in the unit while reviewing patient allocation to determine correct patient assignment to the nurses
        Ensures that all documentation related to patient care is done as well as ensure that staff are familiar with the documentation policy
        Participates in the Nursing Division Quality Assurance audit program
        Guides nursing staff in initiation of and participation in Hospital-wide as well as Unit-based nursing research projects
        Ensures a monthly report of learning activities and spot checks are submitted to the relevant entities on time
        Takes lead in unit based continuous Quality Improvement (CQI) projects, Clinical Care Program Certification (CCPC) and ensure participation by nurses.

    Requirements:

        Registered nurse (KRCHN) with a BSc-Nursing degree (BSc, N).
        Current licensure with the Kenya Nursing Council
        Computer and the Microsoft office packages proficiency
        Certification in BLS
        Minimum of five (5) years continuous clinical nursing experience in an acute care teaching hospital.
        Must possess teaching abilities, leadership qualities, professional judgment, critical thinking and problem-solving abilities, and a sense of professional development.
        Demonstrates expert knowledge and skills in care of Adult and Pediatric medical surgical patients

    Closing Date : 22nd March 2022

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  • English Copywriter Specialist (Human Resources) 

Internal Communications and Employee Engagement, Specialist, Human Resources

    English Copywriter Specialist (Human Resources) Internal Communications and Employee Engagement, Specialist, Human Resources

    Job Purpose
    This role sits within the Human Resources (HR) Communications entity of Aga Khan University’s Human Resources (HR) Department. The copywriter will report to the Global Director Internal Communications, Employee Engagement, and Employer Branding Director at a strategic level and work in close collaboration with the Manager(s) and Specialists across a global team day-to-day. The role will be responsible for developing exceptional and engaging written content for all HR Communications internal communications, employee engagement and employer branding outputs. The position will also cater to the copy requirements of the Vice President, Human Resources.
    Specific responsibilities

    Develop clear, compelling, and grammatically flawless long and short-form copy for varied digital and printed mediums such as integrated campaigns outputs, social media posts, good news stories, newsletters, intranet and website pages, award submissions, press releases/features, publications etc.
    Develop boilerplates, profile document(s) repository of key messaging and tone of voice to ensure consistency in communication and alignment with Aga Khan University’s brand identity
    Edit and proofread copy as required
    Interpret creative direction and technical information and turn them into persuasive copy concepts
    Collaborate with internal team(s) and internal stakeholders to understand target audiences, brainstorm ideas and develop messaging for a varied range of activities
    Conduct high-quality research to formulate ideas and/or support writing
    Plan and conduct and/or facilitate strategic interviews as required
    Engage in regular interaction with key senior leadership internal academic and hospital leaders/stakeholders with the objective of spotlighting areas of expertise to appropriate audiences
    Draft memorandums, speeches, and official addresses
    Develop and manage content calendar and directory of press listings, press editors and media contacts regionally and internationally

     Qualifications and Skills Required

    BSc/BA in journalism, English, marketing, communications or related field
    Must have 3 years proven experience as a copywriter
    Experience writing copy for corporate entities particularly healthcare, academic, not for profit industries is preferred
    Excellent command of the English language, faultless spelling and grammar
    Ability to grasp project requirements quickly and offer valuable insights
    Excellent time management, organizational skills and detail oriented
    Creativity, resourcefulness, flexibility and self-motivation
    Excellent interpersonal and communication skills
    Must be team-spirited, a collaborative worker but equally capable of working independently
    Must have the ability to navigate fast-paced environments
    Knowledge of online content strategy and creation

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  • Service Delivery Coordinator (ICT Service Delivery Desk) 

ICT Helpdesk Analyst (Service Delivery Desk, ICT Infrastructure)

    Service Delivery Coordinator (ICT Service Delivery Desk) ICT Helpdesk Analyst (Service Delivery Desk, ICT Infrastructure)

    Job Purpose:
    This position holder will be in charge of all operational issues and support for continuous service improvement, which is aligned with the Service Desk implementation, and to extend it to all of AKU. He/She will also be responsible to develop change management plans, align the team with the requirements, guide the team through the transition and essentially be the escalation point during the transition from local to global. Coordinate between the end-users, technical team, and functional leads across AKU.  He/she will also be expected to maintain a professional, approachable, helpful, and friendly attitude at all times.
    Responsibilities:

    Provide technical assistance to all stakeholders globally and locally to all AKU entities via electronic and telephonic communication.
    Ability to adapt with changes and to be responsive in any/all situations.
    Act as a single point of contact for the service delivery function of the ICT Shared Services.
    Ensure that activities within a process are performed at a high level of quality and meet its associated Service Level Agreements.
    Use strong technical diagnostic and problem-solving skills to maximize first line resolution of Service Desk enquiries and providing support and advice as required.
    Communicate with global and local users with providing effective support for various IT activities.
    Responsible for communicating with the team lead and directly work with all tier support to ensure proper recording and resolving of incidents.
    Monitor and manage the daily call loads to ensure that Service Level Agreements are achieved.
    Participate in identifying the incidents on weekly basis for management review. 
    Capture all requests in system and identify potential problems and/or increasing trend of repetitive incidents.
    Identify incidents that arises from change processes and/or increasing trend of repetitive incidents.
    Create Knowledge with repeatable procedures with a goal of reducing the number of incidents and reduction the process time.
    Escalate all process issues to the team lead.
    Liaise with the global service desk team members and ensure that same processes are being followed throughout AKU.
    Manage on-going relationships with the end users being responsible for contacting callers to resolve tickets with accurate detail and gather feedback from the user.
    Create the key concepts, guiding principles and design of new solution/revised process, which can raise the operational capacity of the team.
    Advice the functional business managers/users in striving for the implementation of best practices/processes and IT capabilities to support the function of the Service Desk and help eliminate areas which cause problems.
    Ensure JCIA / ISO standards are met within the department, including End User desktop policies and section objectives in liaison with the ICT client services leadership.
    Consider multiple options, analyses alternatives, and select the one that best supports the business need and technical reality.
    Participate in audits and quality check of IT service delivery and assist in preparing monthly summary report for management review.
    Prepare monthly duty roster by ensuring optimal use of resources, with the high response level 24×7.
    Provide on-job training to new members in the support team.
    Arrange staff training and perform briefings to Service Desk staff on changes or deployments that may affect volumes at the Service Desk.
    Assist Service Desk analysts in providing first line support when workloads are high, or where additional experience is required.
    Complete any other task assigned by team lead / Manager.
    Liaise with Department Managers to understand computer and accessory requirements and guide when budgeting for equipment.

    Qualifications and skills required:

    Degree / Diploma in Computer Sciences or Bachelor of business information technology or equivalent
    Minimum 1 year of experience in related field.
    Foundation level ITIL certification would be a definite asset.
    Excellent in handling customers.
    Ability to document, critically analyse and assess a variety of information, identify priorities and resources, and propose alternative business processes.
    Ability to communicate effectively verbally and in writing and to present documents in non-technical language.
    Ability to establish and maintain effective working relationships in a multi-disciplinary work environment and be on stand-by for any/all escalations.
    Excellent requirements gathering and process mapping skills.
    Multi-tasking ability and good judgment with ability to work under pressure.
    Excellent team player and competent to work independently.
    Well-groomed and presentable. Polite, courteous and have an excellent call etiquette.
    Flexible to work in shifts.

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  • Junior Administrative Assistant (Department of Anaesthesia) 

Technologist (Nuclear Medicine)

    Junior Administrative Assistant (Department of Anaesthesia) Technologist (Nuclear Medicine)

    Job Summary
    The successful candidate will provide efficient administrative support services to the Chair and Faculty and manage the entire Department of Anesthesia by assisting in general administrative activities as and when required.
    The employee will mainly be dedicated to support all issues coming from the Residency Program.
    He/she will coordinate the rotations, prepare examinations in close collaboration with our Anesthesia Residency Program Director, and all other issues around the program.
    Responsibilities

    Follow up educational issues with the Program Director and the residents.
    Preparing the agenda, attending, and taking minutes of residence program meetings.
    Organize and coordinate scholarly activities of residents and staff.
    Support workshops, training sessions and scientific conferences.
    Communicate written and verbal matters appropriately to the Residency Program Director and the Chair.
    Schedule appointments/meetings/workshops for faculty and residents.
    Data management & general office administration.

     Requirements

    Diploma in Business and Office Management/ Diploma in Secretarial Studies.
    Proficient in MS Office Suite.
    Audio typing, dictation, and shorthand skills.
    Excellent written and oral communication skills.
    Excellent organizational and time management skills and attention to detail.
    Ability to work under pressure and to meet tight deadlines.
    Able to work flexible/long hours when and if required.
    Demonstrated initiative with the ability to set priorities and work effectively with minimum supervision.

    Closing Date: 10/03/2022

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  • Molecular Scientist (Department of Pathology)

    Molecular Scientist (Department of Pathology)

    JOB SUMMARY
    The successful candidate will conduct molecular benchwork, assist with bio-informatics analysis, maintain the study biorepository, aid in development of future research proposals to submit for funding, local project coordination and supervision for the PRECISE-SPTB study at AKUHN in collaboration with other sites.
    RESPONSIBILITIES

    Extract placental blood and cervico-vaginal swab DNA obtained from the PRECISE study.
    Prepare libraries for epigenetic studies and metagenomic sequencing.
    Assist in the analysis of 16s rRNA and next generation sequencing (metagenomic) data obtained from cervico-vaginal fluid.
    Provide necessary input into the analysis of Nuclear Magnetic Resonance metabolome data from cervico-vaginal fluid from PRECISE-SPTB cases and controls as per study protocol.
    Ensure the study complies with all scientific and ethical requirements.
    Drafting manuscripts, journal articles and reports for publication and may serve as a reviewer/evaluator of professional and academic journals.
    Present research finding at professional conference and meetings.
    Monitor project budget and may supervise other staff /students on grant-related projects.
    Study coordination at AKUHN.
    Maintain study biorepository.
    Supervision of staff assigned to the PRECISE-SPTB study at AKUHN.
    Work collaboratively with the wider PRECISE-SPTB study team and report progress to the local and lead KCL PI as required.
    Contribute to the design and development of future research proposals and contracts bids for submission to potential funders, completes for research fund regionally, nationally, and internationally.
    Assist with projects and training of residents, students, and laboratory technicians in molecular methods.
    Work closely with PI and molecular pathologists to validate/verify and run new tests and laboratory developed tests.
    Any other responsibilities assigned by the PI.

     REQUIREMENTS

    PhD or equivalent terminal degree from a recognized institution in discipline/field of specialization.
    Good track record in research output such as manuscript development and presentation at national and international conferences.
    Significant and progressive research experience.
    Hands on experience with both dry and wet lab.
    For wet lab, must have hands on experience with molecular techniques including extraction of nuclei acid, preparation of libraries for sequencing, PCR.
    For dry lab, must have working knowledge of bio-informatics analysis such as use of R and/or python. Experience with analysing metagenomic data would be an added advantage.

    Apply via :

    aku.taleo.net

  • Research Assistant (Sonographer, Department of Obs and Gynae) 

Research Officer (Sonographer, Department of Obs and Gynae) 

Cardiac Perfusionist (OR)

    Research Assistant (Sonographer, Department of Obs and Gynae) Research Officer (Sonographer, Department of Obs and Gynae) Cardiac Perfusionist (OR)

    JOB SUMMARY
    The successful candidate will perform obstetric ultrasound procedures for research participants with the aim of providing accurate pregnancy dating at various gestations. He/she will also perform research roles including screening and recruitment of study participants, clinical and non-clinical data collection, reporting and follow-up.
    RESPONSIBILITIES

    Liaise with health facility staff and community teams to identify potentially eligible study participants for specific studies and sub-studies.
    Appropriately communicate with families and community about the study.
    Contribute to screening and recruitment of study participants including provision of informed consent.
    Clinical and non-clinical data collection for study participants.
    Preparation of summary reports on research activities.
    Participants follow-up for research visits and data collection.
    Providing accurate pregnancy dating by performing obstetric ultrasound on research participants.
    Adequately handle and store study equipment and perform basic maintenance procedures.
    Manage supplies related to obstetric ultrasound provision to ensure service continuity.
    Train other research staff in roles related to obstetric ultrasound and relevant data collection.
    Any other responsibility assigned by the study coordinator.

     REQUIREMENTS

    Diploma in Medical Imaging Science or Diagnostic Radiography from a recognized institution.
    Higher Diploma in Sonography will be an added advantage.
    Registered by the Kenya Radiation Protection Board and have a valid licence.
    Other clinically qualified applicants with demonstrable competence in providing obstetric ultrasound will be considered.
    Competent at providing Obstetric ultrasound service including pregnancy dating and various gestations.
    At least 1-year clinical experience in providing obstetric ultrasound at a busy health facility.

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  • Senior Accounts Clerk (Computer Section, Debtors Department) 

Clinical Practice Educator, Maternity

    Senior Accounts Clerk (Computer Section, Debtors Department) Clinical Practice Educator, Maternity

    Position Summary:
    Reporting to the Team Leader, Corporate, the Senior Accounts Clerk (Computer Section) will ensure that all the corporate unallocated credits are maintained at the lowest possible level of the current benchmark and also prepare accurate and timely debtors reports as per the agreed timings.
    Key Responsibilities:

    Offer prompt and satisfactory services to internal and external clients as per the established policies and procedures of the department;
    Receipt allocation of cheques received from corporate and individuals;
    Ensure all payments from corporate and individual clients, adjusting entries and credit notes raised are reconciled to the respective debit entries as per the remittance advice provided by the clients;
    File cheque copies and match receipts posting with batch list on a daily basis;
    Follow up on reconciliation advice and schedules from clients for outstanding credits in their accounts by making calls and writing mails;
    Ensure that un-allocated credits schedule is updated on a timely basis;
    Maintain timely and accurate departmental reports i.e. individual corporate performance
    Participate in preparation of service audits to enable the department to achieve its quality objective
    Any other duties as may be assigned by the supervisor.

    Qualifications and skills required:

    Bachelor of Commerce/ CPA II or equivalent
    KCSE Mean Grade C minimum or equivalent
    A minimum 2 years relevant experience in a busy accounting/credit management department
    Proficient in MS Office suite.
    Formal training in customer care or equivalent demonstrated experience.
    Excellent interpersonal, communication, organizational, and customer service skills
    Excellent communication skills both written and oral.
    Good interpersonal skills: Ability to build relationships among team members.
    Ability to work under pressure and meet stringent deadlines.
    Ability to work long hours with minimal supervision, has initiative and is proactive
    Accuracy & efficiency in handling demanding work load.
    Knowledgeable and can perform routine/non-routine assignments
    Professional grooming and self-presentation

    Closing Date: 28/02/2022

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  • Executive Assistant (Office of the Provost)

    Executive Assistant (Office of the Provost)

    Job Purpose:
    The Executive Assistant is responsible for providing executive secretarial support to the Provost and facilitating key administrative aspects of the Provost’s role. This includes planning and coordinating the Provost’s calendar, arranging all meetings, as well as facilitating these meetings when need be. She/he is responsible for day-to-day communications and oversees communications between the Provost and internal staff of the University and from time to time, external contacts. The Executive Assistant will also coordinate all travel, accommodation and transport arrangements for the Provost.
    Responsibilities:

    Organizing meetings chaired by the Provost – sending out notices and other related meeting documents.
    Managing internal and external communications in and out of the Provost’s office.
    Take initiative, where appropriate, to respond to e-mails that need not involve the Provost, but in consultation and under the guidance of the Provost.
    Ensures clear communication from the Provost to other university officers to ensure coordinated and responsive operation of the university
    Responsible for coordinating all travel and accommodation logistics, both local and international, for the Provost while working closely with the procurement department or AKU approved travel representatives.
    Prepare trip files and ensure all documents related to the trip are filed.
    Create and maintain all files in the Provost’s office, in soft copy and hard copy.
    Effectively plan and schedule appointments in the Provost’s calendar, while ensuring important appointments/engagements are not missed out.
    Prepare a daily program folder containing documents related to meetings taking place each day.
    Coordinate meetings and events that involve the Provost or other senior administrators

    Qualifications and Skill required:

    Bachelor’s Degree (Business/Office Administration, Management, Communications, or equivalent)
    Diploma in secretarial studies is an asset
    Computer literacy is mandatory with experience of applicable software programs
    At least 5 years work experience, preferably in a senior secretarial role in an institution of higher education
    Experience with executive, administrative, and high-level communication
    Evidence of strong executive knowledge, including the ability to maintain absolute discretion and strictest confidentiality
    Experience working in international settings, especially in developing countries, with individuals from a variety of backgrounds
    Demonstrated success in managing and working with people in complex organizations
    Excellence in written and verbal communications in English
    Ability to manage multiple tasks in a fast-paced and challenging environment
    Excellent interpersonal skills and ability to work as a member of a team
    Ability to prioritize and organize work
    Ability to work long hours with minimal supervision, has initiative and is proactive
    Professional grooming and self-presentation

    Apply via :

    aku.taleo.net