Website: Website http://www.aku.edu

  • Pharmaceutical Technologist, Outreach Clinic Prestige

    Pharmaceutical Technologist, Outreach Clinic Prestige

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will be responsible for providing effective and efficient pharmacy services to ensure departmental and institutional inventory, quality and customer service goals are met.
    Responsibilities:

    Receive, verify prescriptions and dispense drugs in a timely manner within approved standards and procedures.
    Contact the physician immediately for inaccuracy and illegibility in a prescription order, document errors and communicate them to the nursing and pharmacy staff
    Verify expiry dates of drugs prior to dispensing medication to patients/customers.
    Check that every label placed on the medications contains the correct patient name, drug, quantity and directions.
    Compound extemporaneous preparations and mix certain intravenous medications as per laid down procedures.
    Counsel patients on drug administration and use of devices for optimum wellness and recovery.
    Receive, return and update drug credits on the system in a timely manner.
    Deliver drug discharges to patients in the ward where applicable
    Communicate out of stock and non-stock effectively and timely to prescriber and nurse and provide alternative choice or make arrangements to order promptly.
    Comply and observe the environmental health and safety measures and regulations by proper handling, storage and dispensation of medications
    Record, monitor and update the expiry list of medications in timely manner.
    Complete documentation of Interventions, Medication errors and Near Miss, Adverse events, Medication queries, Patient complaints or any other incidents and forward to relevant office
    Perform random medication checks daily and Monitor variance levels in your respective satellites.
    Compile daily satellite reports.
    Carry out regular satellite stock-take exercise.
    Report any special indicators allocated.

    Requirements:

    Diploma in Pharmaceutical Technology from a recognized institution
    Registered with The Kenya Pharmaceutical Association
    Practicing License from the Pharmacy and Poisons Board.
    1 year working experience in a busy facility, preferably a hospital
    Heart Saver Certification.
    Computer literate.

    Apply via :

    aku.taleo.net

  • Patient Services Coordinator, Outreach Clinic Eastleigh

    Patient Services Coordinator, Outreach Clinic Eastleigh

    Applications are invited from qualified candidates for the above position based in Nairobi, Kenya.
    Responsibilities:

    Provide outstanding customer services to patients, public and AKU staff and ensure inquiries and complaints to the department are addressed expeditiously
    Consistently provide full coverage at all times at the front desk
    Apply all functional computer applications to process daily front office transactions at compliance level standards
    Maintain a manual invoice and receipt process in the event of a computer system malfunction and upon resumption of computer system. Update data and records in the computer system. To know the down time and data protection procedure in the event of a system failure
    Register and admit patient’s accurately
    Beware of the down time and data protection procedure in the event of a system failure
    Account for and balance all monies collected from patients on daily basis
    Verify and confirm credit services that are applicable to corporate employees as per the account entitlement details
    In liaison with the relevant stakeholders, ensure that pre-authorizations are duly completed by the physician and sent to corporations for approval within 24hours
    Ensure accurate billing and data entry of patients
    Ensure patient biometric registration is done
    Assist other patient services staff when the need arises in order to foster overall efficiency of the department and deliver timely patient care
    Answer both internal and external phone inquiries and respond appropriately. Communicate messages promptly and accurately to concerned persons in order to help in the maintenance of smooth organization of patient care 
    Re-confirm and update the contact details of patients. In addition, ensure realistic appointments are booked and rescheduling is done on timely basis.

    Requirements:

    Diploma in Front Office Administration, Business Administration or an equivalent qualification
    1 years working in a busy front office preferably in a service oriented industry
    Proficient in computers
    Proficient in handling, counting and recording cash & cash transactions
    Fluency in Somali language will be considered advantageous

    Apply via :

    aku.taleo.net

  • Pharmaceutical Technologist, Outreach Clinic Nyahururu

    Pharmaceutical Technologist, Outreach Clinic Nyahururu

    Applications are invited from qualified candidates for the above position based in Nyahururu Kenya. The position holder will be responsible for providing effective and efficient pharmacy services to ensure departmental and institutional inventory, quality and customer service goals are met.
    Responsibilities:

    Receive, verify prescriptions and dispense drugs in a timely manner within approved standards and procedures.
    Contact the physician immediately for inaccuracy and illegibility in a prescription order, document errors and communicate them to the nursing and pharmacy staff
    Verify expiry dates of drugs prior to dispensing medication to patients/customers.
    Check that every label placed on the medications contains the correct patient name, drug, quantity and directions.
    Compound extemporaneous preparations and mix certain intravenous medications as per laid down procedures.
    Counsel patients on drug administration and use of devices for optimum wellness and recovery.
    Receive, return and update drug credits on the system in a timely manner.
    Deliver drug discharges to patients in the ward where applicable
    Communicate out of stock and non-stock effectively and timely to prescriber and nurse and provide alternative choice or make arrangements to order promptly.
    Comply and observe the environmental health and safety measures and regulations by proper handling, storage and dispensation of medications
    Record, monitor and update the expiry list of medications in timely manner.
    Complete documentation of Interventions, Medication errors and Near Miss, Adverse events, Medication queries, Patient complaints or any other incidents and forward to relevant office
    Perform random medication checks daily and Monitor variance levels in your respective satellites.
    Compile daily satellite reports.
    Carry out regular satellite stock-take exercise.
    Report any special indicators allocated.

    Requirements:

    Diploma in Pharmaceutical Technology from a recognized institution
    Registered with The Kenya Pharmaceutical Association
    Practicing License from the Pharmacy and Poisons Board.
    2 year working experience in a busy facility, preferably a hospital

    Apply via :

    aku.taleo.net

  • Patient Services Coordinator, Karen Executive Clinic 

Digital Communications Officer, PR & Communications 

Business Development Manager, Marketing & Business Development 

Applications Developer, Applications Development, ICT

    Patient Services Coordinator, Karen Executive Clinic Digital Communications Officer, PR & Communications Business Development Manager, Marketing & Business Development Applications Developer, Applications Development, ICT

    Applications are invited from qualified candidates for the above position based in Nairobi, Kenya.
    Responsibilities:

    Provide outstanding customer services to patients, public and AKU staff and ensure inquiries and complaints to the department are addressed expeditiously
    Consistently provide full coverage at all times at the front desk
    Apply all functional computer applications to process daily front office transactions at compliance level standards
    Maintain a manual invoice and receipt process in the event of a computer system malfunction and upon resumption of computer system. Update data and records in the computer system. To know the down time and data protection procedure in the event of a system failure
    Register and admit patient’s accurately
    Beware of the down time and data protection procedure in the event of a system failure
    Account for and balance all monies collected from patients on daily basis
    Verify and confirm credit services that are applicable to corporate employees as per the account entitlement details
    In liaison with the relevant stakeholders, ensure that pre-authorizations are duly completed by the physician and sent to corporations for approval within 24hours
    Ensure accurate billing and data entry of patients
    Ensure patient biometric registration is done
    Assist other patient services staff when the need arises in order to foster overall efficiency of the department and deliver timely patient care
    Answer both internal and external phone inquiries and respond appropriately. Communicate messages promptly and accurately to concerned persons in order to help in the maintenance of smooth organization of patient care 
    Re-confirm and update the contact details of patients. In addition, ensure realistic appointments are booked and rescheduling is done on timely basis.

    Requirements:

    Diploma in Front Office Administration, Business Administration or an equivalent qualification
    1 years working in a busy front office preferably in a service oriented industry
    Proficient in computers
    Proficient in handling, counting and recording cash & cash transactions

    Closing Date: 24/01/2023

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Pharmaceutical Technologist

    Pharmaceutical Technologist

    Responsibilities

    Receive, verify prescriptions and dispense drugs in a timely manner within approved standards and procedures.
    Contact the physician immediately for inaccuracy and illegibility in a prescription order, document errors and communicate them to the nursing and pharmacy staff
    Verify expiry dates of drugs prior to dispensing medication to patients/customers.
    Check that every label placed on the medications contains the correct patient name, drug, quantity and directions.
    Compound extemporaneous preparations and mix certain intravenous medications as per laid down procedures.
    Counsel patients on drug administration and use of devices for optimum wellness and recovery.
    Receive, return and update drug credits on the system in a timely manner.
    Deliver drug discharges to patients in the ward where applicable
    Communicate out of stock and non-stock effectively and timely to prescriber and nurse and provide alternative choice or make arrangements to order promptly.
    Comply and observe the environmental health and safety measures and regulations by proper handling, storage and dispensation of medications
    Record, monitor and update the expiry list of medications in timely manner.
    Conduct nursing floor inspections once a month for all ward stock, solutions and patient medication left behind
    Complete documentation of Interventions, Medication errors and Near Miss, Adverse events, Medication queries, Patient complaints or any other incidents and forward to relevant office
    Perform random medication checks daily and Monitor variance levels in your respective satellites.
    Compile daily satellite reports.
    Carry out regular satellite stock-take exercise.
    Report any special indicators allocated.
    Maintain and update personal drug knowledge data base to ensure accurate provision of pharmaceutical care of general disease states as well as specialized knowledge in the assigned area of expertise
    Participate in educational activities and departmental meetings. 

    Requirements

    Diploma in Pharmaceutical Technology from a recognized institution
    Practicing License from the Pharmacy and Poisons Board
    Computer literate
    Able to communicate with medical professionals
    Able to work with a team of people from various backgrounds and training
    Excellent customer service skills and empathetic to patients of all ages
    Good interpersonal skills
    Culturally sensitive
    Able to keep up with pharmaceutical developments and Continuous Medical Education programmes

    Apply via :

    aku.taleo.net

  • Unit Coordinator, Nursing- Temporary 

Clinical Nurse, Surgical Consulting Clinics

    Unit Coordinator, Nursing- Temporary Clinical Nurse, Surgical Consulting Clinics

    Responsibilities:

    Update daily census on the computer system and ensures accurate bed allocation and billing class for the patients in the unit.
    Manage Unit admissions, transfers and discharges, and communicates these movements to the Nurse Manager.
    Ensure accurate filing of patients’ records such as insurance forms, diagnostic and clinical reports as per hospital policy.
    Ensure availability of required stationery in the unit and in the nursing stations.
    Responsible for unit stocks and prompt billing of used consumables, drugs and professional fees after unit procedures.
    Assist the nurse manager with distribution and collection of Satisfaction Survey Questionnaires and is familiar with the Complaint handling System.
    Maintains open communication of available beds for admission with patient services staff and duty managers.
    Maintains physician fee for service book and ensure physicians have signed after ward rounds/procedures.
    Responds to enquiries by visitors and staff and provides appropriate directions.
    Alerts nurse manger about dissatisfied clients, incidences and any other unusual occurrences.
    Ensures patient records are sent to Medical Records Department upon patient discharge.
    Collaborates with Consulting Clinic staff to make follow up appointments for discharged patients
    Handles incoming calls and directs them to the appropriate persons.
    Works closely with security officer of the unit to control visitors.

    Requirements:

    Minimum O ’level Certificate.
    Heart saver certification is an added advantage.
    Knowledge in Computer Operations.
    Certificate/experience in Front Office Management. 

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • ACGME Admin Assistant

    ACGME Admin Assistant

    Job Summary
    The Aga Khan University is looking to hire an Administrative Assistant who will provide efficient support services to the Chair and the Program Director in the Department of Radiology.  The job holder will work closely with the program Director to ensure smooth running of the Radiology Residency program in line with the ACGME accreditations standards.
    Responsibilities

    Provide academic support for the Radiology Residency Program on behalf of the Program Director
    Coordinate selection interviews for the residency program
    In close consultation with Program Director and Chief Resident, prepare teaching and rotation schedules and ensure both schedules are disseminated to faculty and students
    Ensure examination preparations are completed on time. Administer Continuous Assessment Test in liaison with the Program Director 
    Ensure the annually updated residency training manual is provided to the academic office in a timely manner 
    Liaise with Chief of Staff Office to process medical elective application
    Prepare attendance sheets for resident modules, send calendar invites of the modules, issue evaluation forms to residents presenting, and ensure the venue is booked and timetables are available.  
    Provide administrative support to the department of Radiology on behalf of the Program Director
    Schedule appointments/meetings/grand rounds
    Record meeting attendance, provide minutes for departmental, board of examiners, dissertation, and DRTC meetings
    Receive and forward resident leave requests to the program director for approval
    Guide new residents on EHR registration as well as Moodle registration
    Work closely with Departmental Research Review Committee Chair to schedule dissertations reviews and compliance 
    Provide administrative support for ACGME -I in all related matters
    Work closely with PGME to ensure that ACGME-I requirements are fulfilled
    General office administration.

    Requirements

    Higher National Diploma in Business Administration or Secretarial Studies
    Desirable, Bachelor’s Degree in Business Administration
    Computer literacy is a mandatory
    At least two (2) years of relevant experience
    Excellent written and oral communication skills.
    Excellent word processing and IT skills, including knowledge of a range of software packages.
    Ability to work under pressure and to meet tight deadlines.
    Excellent organizational and time management skills.
    Excellent interpersonal skills.
    Audio typing and shorthand skills
    Ability to relate well with faculty and hospital staff at all levels.
    Flexibility and adaptability to juggle a range of different tasks and work extra hours to meet deadlines
    Ability to set priorities and work effectively with minimum supervision
    Flexible/ able to work long works if and when required.

    Apply via :

    aku.taleo.net

  • Head Chef, Food Services

    Head Chef, Food Services

    Applications are invited from qualified candidates for the above position based in Nairobi Kenya. The position holder will report to the Manager, Food Services Department, Facilities Management Division.
    Responsibilities:

    Prepare menus for all meals and special occasions
    Prepare standard recipes and cost cards for every menu
    Ensure all special requests from patients have been served accordingly
    Ensure all the food prepared in the hospital kitchens is as per AKUH, N set standards
    Inspect all foodstuff delivered to the kitchen to ensure it is of good quality
    Ensure that all catering and kitchen staff adhere to personal, kitchen and food hygiene standards
    Ensure the implementation and practice of the HACCP hygiene management system within the kitchen
    Undertake regular audits of all areas within the kitchen and storage areas to ensure complete adherence to agreed policies
    Monitor expenditure with a view to containing cost through effective food waste management, cleaning supplies and other operating supplies
    Prepare staff duty Rota and dues every month
    Work closely with catering storekeeper to ensure adequate supplies of stock
    Ensure all equipment in the kitchen is in good working order and organize for preventive maintenance and repairs where necessary
    Assist individual team members formulate goals and objectives in line with departmental goals and objectives
    Conduct regular performance reviews with the team offering coaching and training when necessary
    Any other duties that might be assigned from time to time

    Requirements:

    Diploma/Degree in Food Production from a reputable institution
    Minimum 4 years’ experience working in a similar position or a 4-star hotel
    Strong organizational skills
    Strong knowledge of food production skills and systems
    Excellent customer service skills
    Good interpersonal skills
    Good communication skills (both oral and written)
    Excellent knowledge of HAACP, ISO 9001:2008 Quality systems and ISO 22000:2005 Food safety systems
    Knowledge of nutritional issues will be an added advantage

    Apply via :

    aku.taleo.net

  • Financial Analyst, Budget and Planning 

Ultrasonographer, Ultrasound 

Pharmaceutical Technologist, Main Pharmacy

    Financial Analyst, Budget and Planning Ultrasonographer, Ultrasound Pharmaceutical Technologist, Main Pharmacy

    Job Purpose:
    The Financial Analyst will ensure that monthly MIS reports are developed and discussed with departmental heads as well as coordinate the budget process for AKUHN.
    Responsibilities:

    Preparation of monthly statistical report,
    Preparation of monthly financial, statistical, newsletters & budget variance reports
    Presentation of Budget variance reports to departmental heads
    Budget preparation for all departments
    Discussion of draft budget with input from Planning and Budgeting manager with departmental heads and program administrators
    Preparation of feasibilities studies for all projects and equipment
    Link with departmental managers to enable them to understand financial and budget process in line with goals.
    Work with departmental managers to map out overall pricing strategy.
    Prepare weighted costs schedule for all departments.
    Costing of services and preparation of packages
    Participate in all team efforts as departmental needs arise.

    Requirements:

    Degree in Business related course and CPA (K)/ACCA/CFA/CIMA
    6 Years of specific accounting experience with specialization in management accounting and budgeting.
    Proficiency in MS Office
    Strong analytical skills
    Worked with ERP an added advantage
    Team player
    Interpersonal skills
    Positive attitude towards work and other members of the team
    Ability to work under pressure.

    Closing Date: 22/01/2023

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Patient Services Coordinator, Patient Services Department 

Supervisor- Stoma, Wound & Continence Services 

Quality Advisor, Quality Department

    Patient Services Coordinator, Patient Services Department Supervisor- Stoma, Wound & Continence Services Quality Advisor, Quality Department

    Job Purpose:
    Maintain the reception area by providing front office administrative services and customer care service to patients, AKU staff and the public by receiving and addressing inquiries in a professional and polished manner, while accounting for all daily financial transactions processed at the front desk/patient reception.
    Responsibilities:

    Provide outstanding customer services to patients, public and AKU staff and ensure inquiries and complaints to the department are addressed expeditiously.
    Consistently provide full coverage at all times at the front desk by clocking in and out in the HR time management software.
    Beware of the down time and data protection procedure in the event of a system failure.
    As a cashier, maintain a manual invoice and receipt process in the event of a computer system malfunction and upon resumption of computer system, update data and records in the computer system.
    Admission of patients and collection of IP deposits as per the laid down guidelines.
    Account for and balance all monies collected from patients on a daily basis and deposit the money to main hospital Automated Banking Machine at the end of a work shift.
    Look in the computer system and verify and confirm credit services that are applicable to corporate employees as per the account entitlement details
    Ensure the Pre-Authorizations are duly completed by the Physicians and sent to corporations for approval within 24hours.
    Liaise with patient services supervisor, manager and patient’s insurance company regarding any uncertain approval of such cases.
    Check and verify patient data in the computer system and bill the correct patient for the right services and collect the right amount of payment for the services.
    Verify that all benefits for corporate employees are billed as per existing entitlement guidelines.
    Assist other patient services staff when the need arises in order to foster overall efficiency of the department and deliver timely patient care.
    Answers both internal and external phone calls promptly and respond appropriately. Communicate messages promptly and accurately to concerned persons in order to help in the maintenance of smooth organization of patient care.
    Re-confirm/ update contact numbers of patients. In addition, ensure realistic appointments are booked and rescheduling is done on a timely basis. Rescheduling of appointments by the physicians must be communicated to the patients on time by the staff at the consulting clinics.
    Escalate any difficult/challenges faced in the cause of the operations to the Duty Supervisor/ Manager promptly for assistance.
    Any other duties as may be assigned from time to time.

    Qualifications and skills required:

    Diploma in Front Office Administration/ Business Administration or equivalent.
    At least 3 months’ work experience from the hospitality industry
    Excellent Customer Service & people skills
    Ability to multi-task & detail oriented
    Good communication & interpersonal skills
    Attention to detail and good problem-solving skills
    Ability to deal with the public
    Culture sensitive individual
    Good planer & results oriented,
    High integrity. 

    Closing Date: 10/01/2023

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :