MAIN PURPOSE OF THE ROLE:
The CCO will report directly to the Chief Executive Officer CEO and will focus on the integrated commercial success of the company.
With passion and a strong analytic view, the CCO will drive business development and revenue growth.
He or she will also build a commercialization infrastructure to drive market adoption of new products launched. The CCO will need to understand customers’ needs and provide crucial inputs for product development while leading sales & marketing.
The CCO should be comfortable working in an innovative environment where he/ she can contribute to the company success by ensuring good ideas are turned into marketable products as soon as possible.
The CCO will engage with international customers, strategic partners and suppliers at the highest level to ensure commercial success.
Key Responsibilities:
Planning and Business Strategy
Develop strategic direction and plans for the company with regards to all commercial functions including sales, marketing, business development, and communication.
Responsible for the implementation and achievement of his/her Business Area’s mission, goals, and financial objectives.
Develop long-term plans and budgets for the department and its activities, monitor progress, ensure adherence and evaluate performance.
Ensure systems and procedures necessary to the smooth operation of the department.
Business Development
Develop a strategy and provide leadership for business development opportunities.
Originate and manage business development opportunities that are consistent with the company’s strategy for revenue growth.
Identify opportunities for innovation and market disruption
Maintain healthy relationships with existing customers and partners
Developing and creating new business relationships with primarily corporate institutions and insurance companies, and secondarily with hospitals and medical professional institutions.
Leadership
Lead the team by setting priorities on business development activities to pursue.
Develop collaborative working relationships and mentor/ coach team members.
Line management of the sales and marketing staff members. Maintain a climate that attracts, retains and motivates a top-quality team. Recruit, train, appraise, supervise, support, develop, promote and guide qualified personnel.
Responsible for the achievement of the departments KPIs using the Balanced Scorecard.
As part of the executive team, drive the mission, vision, values, and culture of the company.
Partnerships
Develop strategic partnerships where relevant.
Marketing and Sales
Develop and implement the company’s marketing & sales strategy across key market segments to ensure that the company identifies and optimizes a clear path to aggressive growth.
Ensure good brand recognition and reputation for the company’s corporate brand as well as its consumer brands.
Identify and lead sales channels to meet and exceed revenue targets.
Manage the sales pipeline to ensure targeted sales objectives are met.
Follow up on sales achievements and report to the CEO on a regular basis
Educational Qualifications, Knowledge & Experience:
Masters degree qualifications in commerce, Business Administration, at a top-tier institution is an advantage but not a requirement.
Demonstrated skills, knowledge and experience in the design and execution of business plans and strategies.
At least 7-10 years of experience in an overall commercial/business function having held executive roles in top-tier organizations.
A consistent proven top performer in all previous engagements
Experience in all facets of selling lifecycle including business development, sales, marketing, product management, and channel development.
Experienced at representing the commercial function at senior management team meetings and Board meetings, as well as being an active contributor to such forums
Proven experience in the for-profit sector is a must. Experience in the not for profit sector is a plus.
Experience in solution selling in the ERP, CRM and SaaS space is a great advantage.
Experienced at leading and managing teams
General management experience is a plus
Key Skills and Competencies:
Entrepreneurial/business acumen skills
Outstanding sales and marketing skills.
Ability to represent the company humbly yet strongly in the most diverse conditions: From the Boardroom to the street.
Strong creative, innovative strategic, organizational and personal negotiation skills.
Must be highly organized self-starter with a positive attitude and curiosity.
Excellent analytical, logical and problem-solving skills
Good strategic and business planning skills will be vital
Ability to supervise and manage multiple projects at the same time.
Ability to adapt or change to new situations and uncertainty and capable to deal with shifting priorities and issues inherent to a fast-growing organization in stressful situations.
Working under pressure – Ability to deliver against set objectives while operating on some occasions in stressful situations.
Capacity to conceptualize as well as operationalize commercial strategies.
Develop and leverage personal networks
Excellent oral and written communication skills
Demonstrated strong leadership ability, team management, and interpersonal skills
Ability to efficiently interact with board members.
Ability to work with cross-cultural and diverse teams
