Website: Website http://wananchi.com/
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Digital Marketing Executive
Position Reporting to: Marketing Manager – Cable Job Purpose / Summary: Create and retain a robust and engaging online community of users (Online and social media) that will contribute to the growth of Zuku brand and its customer base. Key Responsibilities Assist in the development and implementation of the digital brand strategy In liaison with…
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Quality Assurance Analyst
Position Reporting to: Quality Analyst Supervisor Responsibilities The quality assurance analyst is responsible for: Evaluating, monitoring and developing overall CSR performance while ensuring the quality of all customer support activities meets the client standards expectations within the assigned line of service. The QA analyst will implement quality assurance objectives and processes, monitor and evaluate testing results…
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Play-Out Operator
Perform day to day task required to execute the Play-Out of Zuku Channels and on occasion play in locally generated elements into 3rd Party channels Responsibilities Operate Play-Out (Master On-Air)Interface and load schedules Examine transmission schedules to ensure they align with ingested content Execute play-out events such as channel switch-overs,content promotions Generate and play out…
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IT Helpdesk Assistant
Position Reporting to: IT Manager Manages Others: No Job Purpose / Summary: Assist in the management of all day to day IT issues that include; LAN related activities, Office automation issues and Business application support for the Wananchi Group Staff. Responsibilities Responsible for IT hardware & software Inventory Management Primary contact for all internal IT…
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Sales Agent
The sales representative will work cooperatively with outside sales, other members of the distribution team, as well as the entire organization to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. Key Roles listening to customer requirements and presenting Products appropriately to…
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Telesales Retention Agent Sales Agent
Department: Commercial Cable Position Reporting to: Team Leader Job Purpose / Summary: The main responsibility of a retention agent is to win back and retain customers already acquired by the company who have been inactive for more than 90 days, as well as work cooperatively with the entire organization to retain existing…
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Customer Service Representative – High Value Customer Experience – Service Engineer
Employment Status / Type 1 year Contract (Seasonal Contract) 3 months’ probation Monthly KPI performance review & incentive (30% variable pay) Position Reporting to: Supervisor – High Value Section Manage Others: No Job Purpose / Summary: CSR is responsible for providing professional and quality customer service both internally and externally. Reporting to the…
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Maintenance Technician
Job Purpose / Summary: Maintenance technicians will be responsible for tasks related with plant network maintenance on both HFC and GPON networks, including preventive plant maintenance with necessary record keeping and location / repair of equipment / plant failures. There will be some limited service work with customer maintenance calls. Key Roles: Must have a…
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Senior Tax Accountant
Job Purpose / Summary: The tax accountant position is accountable for the collection of tax-related information, advising management on the tax impact of various corporate strategies and doing tax compliance. Key Roles: Devise tax strategies to defer or eliminate tax payments Complete required tax reporting in a timely manner Prepare and update tax provision schedules…
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Legal Assistant
Job Purpose / Summary: Assist and provide a range of legal support and administration to the Legal function of Wananchi Satellite business. Responsibilities for the Legal Assistant Job Record and report legal documents including briefs, pleadings, appeals, agreements, contracts and legal memoranda Build and maintain databases and files Maintain a comprehensive law library and archive of…