Website: Website http://wananchi.com/
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Senior Tax Accountant Maintenance Technician
Department: Finance and Admin Location: Nairobi Employment Status: Permanent Position Reporting to: Tax Manager Manages Others: No Job Purpose / Summary: The tax accountant position is accountable for the collection of tax-related information, advising management on the tax impact of various corporate strategies and doing tax compliance. Key Roles: Devise tax strategies to defer or…
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Planning and Data Analyst
Department: Team Leader, Back Office Location: Nairobi Position Reporting to: Head of Customer Experience Job Purpose / Summary: Reporting to Team Leader, Back Office; the Planning & Data Analyst is expected to turn data into information and information into insights to guide business decisions. The Analyst will conduct full operations lifecycle activities to include requirements…
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Graphic Designer
Job Description Department: Marketing Position Reporting to: Marketing Manager Job Purpose / Summary: A dedicated and creative in-house designer to produce graphic art and visual materials for promotions, advertisements, websites, films, packaging and other mediums for the Zuku Brand- Cable and DTH Key Roles: Develop and implement all creative advertising ideas, programs, campaign, publicity materials…
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Retention Customer Service Representative
The main purpose of the position is to save and retain our current subscribers using suggestive sales techniques in order to achieve customer reconnection. Representatives will be asked to use consultative sales skills to educate the customer on competitive pricing information and assist the customer in comparing and contrasting our products and services versus the…
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Digital Marketing Executive
Position Reporting to: Marketing Manager – Cable Job Purpose / Summary: Create and retain a robust and engaging online community of users (Online and social media) that will contribute to the growth of Zuku brand and its customer base. Key Responsibilities Assist in the development and implementation of the digital brand strategy In liaison with…
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Quality Assurance Analyst
Position Reporting to: Quality Analyst Supervisor Responsibilities The quality assurance analyst is responsible for: Evaluating, monitoring and developing overall CSR performance while ensuring the quality of all customer support activities meets the client standards expectations within the assigned line of service. The QA analyst will implement quality assurance objectives and processes, monitor and evaluate testing results…
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Play-Out Operator
Perform day to day task required to execute the Play-Out of Zuku Channels and on occasion play in locally generated elements into 3rd Party channels Responsibilities Operate Play-Out (Master On-Air)Interface and load schedules Examine transmission schedules to ensure they align with ingested content Execute play-out events such as channel switch-overs,content promotions Generate and play out…
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IT Helpdesk Assistant
Position Reporting to: IT Manager Manages Others: No Job Purpose / Summary: Assist in the management of all day to day IT issues that include; LAN related activities, Office automation issues and Business application support for the Wananchi Group Staff. Responsibilities Responsible for IT hardware & software Inventory Management Primary contact for all internal IT…
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Sales Agent
The sales representative will work cooperatively with outside sales, other members of the distribution team, as well as the entire organization to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. Key Roles listening to customer requirements and presenting Products appropriately to…
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Telesales Retention Agent Sales Agent
Department: Commercial Cable Position Reporting to: Team Leader Job Purpose / Summary: The main responsibility of a retention agent is to win back and retain customers already acquired by the company who have been inactive for more than 90 days, as well as work cooperatively with the entire organization to retain existing…