Website: Website http://transsnet.com

  • User Researcher

    User Researcher

    We are looking for a motivated and insightful user researcher based in Kenya who will work closely with overseas project team. The user researcher will help us create useful, usable and delightful mobile/web products for users and inspire improvement at all stages of product development by delivering compelling insights based on user research findings.
    Job responsibility:

    Collaborating closely with overseas teams to organize and execute user research both online and offline, recording survey processes, collecting and analyzing research data/study results;
    Building and maintaining respondent recruitment channels, engaging targeted respondents in structured surveys;
    Monitoring competitive market dynamics, conducting benchmark studies and competitive analysis on a regular basis;
    Deeply understand the needs, behaviors, and scenarios of products across mobile applications. Collect users’ feedbacks and evangelize for user research across the organization;
    Teach, mentor, and advise product and operation teams on incorporating user research and user voice into the product building process. 

    Qualification requirement:

    Bachelor’s Degree in Anthropology, Psychology, Sociology, Human Factors Engineering, Computer Science or relevant field;
    3+ years’ work experience in user research or market research, preferable with exposure in mobile/web product and AI;
    Working experiences include customer satisfaction survey, questionnaire design, in-depth interview, A/B tests, usability test, user operation and etc.;
    A desire to keep pushing your work until all details are attended to;
    Fluency in English;
    Proficiency in Microsoft Office;
    Excellent communication skills, Analytical skills, strong time management skills, proactive, responsible, and team spirit.

    Interested candidates should send in their CVs to jobsnigeria@transsnet.com on or before the 22nd of January 2021.

    Apply via :

    jobsnigeria@transsnet.com

  • User Researcher

    User Researcher

    We are looking for a motivated and insightful user researcher based in Kenya who will work closely with overseas project team. The user researcher will help us create useful, usable and delightful mobile/web products for users and inspire improvement at all stages of product development by delivering compelling insights based on user research findings.

    Job responsibility:

    Collaborating closely with overseas teams to organize and execute user research both online and offline, recording survey processes, collecting and analyzing research data/study results;
    Building and maintaining respondent recruitment channels, engaging targeted respondents in structured surveys;
    Monitoring competitive market dynamics, conducting benchmark studies and competitive analysis on a regular basis;
    Deeply understand the needs, behaviors, and scenarios of products across mobile applications. Collect users’ feedbacks and evangelize for user research across the organization;
    Teach, mentor, and advise product and operation teams on incorporating user research and user voice into the product building process. 

    Qualification requirement:

    Bachelor’s Degree in Anthropology, Psychology, Sociology, Human Factors Engineering, Computer Science or relevant field;
    3+ years’ work experience in user research or market research, preferable with exposure in mobile/web product and AI;
    Working experiences include customer satisfaction survey, questionnaire design, in-depth interview, A/B tests, usability test, user operation and etc.;
    A desire to keep pushing your work until all details are attended to;
    Fluency in English;
    Proficiency in Microsoft Office;
    Excellent communication skills, Analytical skills, strong time management skills, proactive, responsible, and team spirit.

    Interested candidates should send in their CVs to jobsnigeria@transsnet.com on or before the 22nd of January 2021.

    Apply via :

    jobsnigeria@transsnet.com

  • Kenya Product Manager 

Marketing Manager

    Kenya Product Manager Marketing Manager

    Job Description
    About the Product team
    At Transsnet, Product Managers help to build new customer experiences. We iterate rapidly and measure everything. The team is small, which means that everyone’s view is heard. You’ll have the chance to make an impact within the business and hopefully grow as we grow. Product development is an extremely collaborative effort between software engineering, marketing, operations and customer-facing teams.In this role you’ll be expected to own one or more streams within the business. You’ll be working closely with teams in the UK and China to resolve local problems and build our roadmap. You’ll be responsible to work closely with our business leaders to set strategic direction and be expected toback up your insights with data.
    Requirements
    About the role
    Product Managers define the product strategy and capabilities which will be required by the business in the future. They set the priorities based on customer impact, marketing insights and financial calculations.
    You may be a good fit if you:

    Are a creative product thinker who loves collaborating across the business
    Are able to investigate and define opportunities or frame business problems with supporting data and analysis
    Are able to problem solve, breaking down complex issues into smaller pieces and work with your stakeholders to solve these issues
    Are able to communicate efficiently and set direction within the business working with senior stakeholders
    Are willing to act in multiple roles to unblock your team, this might include business analysis, defining customer UX or support with feature testing
    Are a self-starter able to turn incomplete, conflicting, or ambiguous inputs into solid action plans
    Are technical enough to investigate opportunities, ask good questions about the products and solutions which are being built and to challenge the team where appropriate

    Requirements

    You have at least three years of product development experience
    You are technical enough to work closely with software engineers in an Agile environment
    You have some experience of taking software products to market

    go to method of application »

  • Kenya Product Manager 

Marketing Manager

    Kenya Product Manager Marketing Manager

    Job Description
    About the Product team
    At Transsnet, Product Managers help to build new customer experiences. We iterate rapidly and measure everything. The team is small, which means that everyone’s view is heard. You’ll have the chance to make an impact within the business and hopefully grow as we grow. Product development is an extremely collaborative effort between software engineering, marketing, operations and customer-facing teams.In this role you’ll be expected to own one or more streams within the business. You’ll be working closely with teams in the UK and China to resolve local problems and build our roadmap. You’ll be responsible to work closely with our business leaders to set strategic direction and be expected toback up your insights with data.
    Requirements
    About the role
    Product Managers define the product strategy and capabilities which will be required by the business in the future. They set the priorities based on customer impact, marketing insights and financial calculations.
    You may be a good fit if you:

    Are a creative product thinker who loves collaborating across the business
    Are able to investigate and define opportunities or frame business problems with supporting data and analysis
    Are able to problem solve, breaking down complex issues into smaller pieces and work with your stakeholders to solve these issues
    Are able to communicate efficiently and set direction within the business working with senior stakeholders
    Are willing to act in multiple roles to unblock your team, this might include business analysis, defining customer UX or support with feature testing
    Are a self-starter able to turn incomplete, conflicting, or ambiguous inputs into solid action plans
    Are technical enough to investigate opportunities, ask good questions about the products and solutions which are being built and to challenge the team where appropriate

    Requirements

    You have at least three years of product development experience
    You are technical enough to work closely with software engineers in an Agile environment
    You have some experience of taking software products to market

    go to method of application »

  • Kenya Product Manager 

Marketing Manager

    Kenya Product Manager Marketing Manager

    Job Description
    About the Product team
    At Transsnet, Product Managers help to build new customer experiences. We iterate rapidly and measure everything. The team is small, which means that everyone’s view is heard. You’ll have the chance to make an impact within the business and hopefully grow as we grow. Product development is an extremely collaborative effort between software engineering, marketing, operations and customer-facing teams.In this role you’ll be expected to own one or more streams within the business. You’ll be working closely with teams in the UK and China to resolve local problems and build our roadmap. You’ll be responsible to work closely with our business leaders to set strategic direction and be expected toback up your insights with data.
    Requirements
    About the role
    Product Managers define the product strategy and capabilities which will be required by the business in the future. They set the priorities based on customer impact, marketing insights and financial calculations.
    You may be a good fit if you:

    Are a creative product thinker who loves collaborating across the business
    Are able to investigate and define opportunities or frame business problems with supporting data and analysis
    Are able to problem solve, breaking down complex issues into smaller pieces and work with your stakeholders to solve these issues
    Are able to communicate efficiently and set direction within the business working with senior stakeholders
    Are willing to act in multiple roles to unblock your team, this might include business analysis, defining customer UX or support with feature testing
    Are a self-starter able to turn incomplete, conflicting, or ambiguous inputs into solid action plans
    Are technical enough to investigate opportunities, ask good questions about the products and solutions which are being built and to challenge the team where appropriate

    Requirements

    You have at least three years of product development experience
    You are technical enough to work closely with software engineers in an Agile environment
    You have some experience of taking software products to market

    go to method of application »