Jobs Kenya

Website: Website http://scania.co.ke

  • Retail Support Manager

    Retail Support Manager

    The Retail Support Manager will be responsible for coordinating and supporting sales activities for both vehicles and services. This will be achieved by leveraging on various channels such as our digital and CRM platforms, and utilizing market intelligence and online inquiries to attain pre-qualified leads which can be converted into sales opportunities, and ensuring database integrity is maintained to a high standard.  

    Key Responsibilities:

    Manage Marketing Communication Retail Support Operations by generating inbound leads and identifying outbound leads in the retail network
    Market intelligence to monitor market and competitor activity, trends and demands
    Maintain up-to-date data in the CRM system (sales and services) as a hub of all customer related information

    Core Competencies Required:

    Business Perspective:

    You have an understanding of business issues, processes and outcomes to enhance business performance

    Customer Understanding:

    You can demonstrate an understanding of customers in the automotive industry in the market, their commercial offerings, industry, business, motivational drivers and needs, and you understand how Scania can contribute to the optimization of customer profitability

    Digitalization:

    You have strong knowledge and understanding of current trends in digital and social media

    Managing Resources:

    You are able to manage resources by planning, allocating and mobilizing resources (human, physical, information and financial resources) to achieve organizational goals

    Marketing:

    You have thorough knowledge of marketing principles, brand, product and service management

    Using Information Technology:

    You have the capability to use and understand software and information technology to achieve the required objectives

    Required Qualifications and Experience:

    Bachelor’s degree
    Managerial and leadership experience preferably in the automotive or a related B2B industry
    Business knowledge and experience from a similar role an advantage
    Experience in data driven strategic marketing, customer segmentation and personalisation
    A thorough understanding of marketing automation tools, SEO and digital analytics platforms.
    Proficiency working with CRM systems

    Apply via :

    www.scania.com

  • Finance Manager

    Finance Manager

    Job Summary:

    The Finance Manager will be responsible for managing the overall finance and accounting functions within Scania East Africa (Kenya), which includes supervising and coordinating the areas of accounting, financial reporting and debtors control.

    Key Responsibilities:

    Manage the accounting department
    Manage local finance systems
    Finance strategy
    Accounting support
    Manage compliance
    Manage the areas of supplier payments and credit control

    Core Competencies Required:
    Accounting and Financial Systems, Processes and Technology:

    You can design, implement, and maintain financial management and reporting systems and complementary financial and administrative business processes to support the effective and judicious use of financial resources.

    Business Perspective:

    You have an understanding of business issues, processes, and outcomes to enhance business performance.

    Customer Understanding:

    You can demonstrate an understanding of customers, their commercial offerings, industry, business, motivational drivers and needs, and you can understand how Scania can contribute to the optimization of customer profitability.

    Information Gathering and Processing:

    You are able to locate and collect data from appropriate sources and analyzing it to prepare meaningful and concise reports that summarize the information collected.

    Managing People:

    You are able to manage others to ensure their work contributes to organizational goals, as well as developing individuals, building teams, resolving conflicts and applying workplace policies.

    Managing Resources:

    You are able to plan, allocate, and mobilize resources (human, physical, information and financial) to achieve organizational goals.

    Required Qualifications and Experience:

    Bachelor’s degree in business, finance, or a related field
    Qualified CPA(K)
    At least 8 years of working experience, 3 of which should be in middle/senior management
    Experience with ERP, advanced Excel, BI and finance systems automation
    Results-oriented with a proven track record of successfully overseeing all financial operations within an organization
    Skilled in leading financial teams, budgeting, forecasting, book closing and reporting
    Ability to work under strict reporting deadlines
    Possess strong communication and analytical skills
    External audit experience is an added advantage

    Apply via :

    www.scania.com

  • Retail Support Manager

    Retail Support Manager

    Job Summary:

    The Retail Support Manager will be responsible for coordinating and supporting sales activities for both vehicles and services. This will be achieved by leveraging on various channels such as our digital and CRM platforms, and utilizing market intelligence and online inquiries to attain pre-qualified leads which can be converted into sales opportunities, and ensuring database integrity is maintained to a high standard.

    Key Responsibilities:

    Manage Marketing Communication Retail Support Operations by generating inbound leads and identifying outbound leads in the retail network
    Market intelligence to monitor market and competitor activity, trends and demands
    Maintain up-to-date data in the CRM system (sales and services) as a hub of all customer related information

    Core Competencies Required:
    Business Perspective:

    You have an understanding of business issues, processes and outcomes to enhance business performance

    Customer Understanding:

    You can demonstrate an understanding of customers in the automotive industry in the market, their commercial offerings, industry, business, motivational drivers and needs, and you understand how Scania can contribute to the optimization of customer profitability

    Digitalization:

    You have strong knowledge and understanding of current trends in digital and social media

    Managing Resources:

    You are able to manage resources by planning, allocating and mobilizing resources (human, physical, information and financial resources) to achieve organizational goals

    Marketing:

    You have thorough knowledge of marketing principles, brand, product and service management

    Using Information Technology:

    You have the capability to use and understand software and information technology to achieve the required objectives

    Required Qualifications and Experience:

    Bachelor’s degree
    Managerial and leadership experience preferably in the automotive or a related B2B industry
    Business knowledge and experience from a similar role an advantage
    Experience in data driven strategic marketing, customer segmentation and personalisation
    A thorough understanding of marketing automation tools, SEO and digital analytics platforms.
    Proficiency working with CRM systems

    Apply via :

    www.scania.com

  • Real Estate and Local Facilities Coordinator

    Real Estate and Local Facilities Coordinator

    Job Summary:

    The Real Estate and Local Facilities Coordinator’s main responsibility is to manage and support various local real estate facility-related assignments which will include sustainability projects, coordinating maintenance support, refurbishments, and other tasks in alignment with the business’ long-term plan. 

    Essential Duties and Job Responsibilities:

    To perform this role successfully, you must be able to perform each essential duty satisfactorily, following defined standards and guidelines. These duties include, but are not limited to:

    Define, develop and conduct a long term maintenance plan, ensure implementation and  follow-up according to the business’ plan.
    Manage and support maintenance, sustainability assignments and related facility activities in the Business Unit.  
    Coordinate and ensure implementation of sustainability and energy efficiency measures in respective facilities in order to contribute to the overall Scania CO2 Emissions Reduction and Responsible Business targets.
    Collect data, verify and store information and data, coordinate and report results and deviations from processes, standards and plans and ensure follow up.
    Continuously challenge, develop and improve ways of working, processes, methods etc. related to facility management.
    Perform reviews and visits within the area of responsibility. 

    Encompass Scania Core Values: 

    Scania’s five Core Values apply to all positions:

    Customer first 
    Respect  
    Elimination of waste
    Responsibility
    Team spirit 

    Leadership Principles:

    Scania’s Leadership Principles, which support our common way of thinking about leadership, also applies to this role:

    Co-ordinate but work independently – take responsibility
    Work with details and understand the context
    Act now – think long term
    Build know-how through continuous learning
    Stimulate commitment through involvement
    Use deviations as a basis for improvements
    Dare to try – manage the risk

    Competencies:

    To perform the job successfully, you should demonstrate the following competencies:

    Planning and organizing
    Leadership skills
    Ability to manage resources
    Customer focus
    Problem solving
    Coaching
    Business perspective
    Communication
    Results orientated

    Required Qualifications and Experience:

    Educational background in a relevant field
    Work experience in similar roles
    At least 5 years’ experience in project management
    Engineering knowledge will be an added advantage
    Strong leadership, planning and organizing skills

    Apply via :

    www.scania.com

  • Competency Manager

    Competency Manager

    Job Summary:

    The Competency Manager’s main responsibility is to contribute to the optimization of the Competence Development Process by managing the training operations, analysing competence needs and designing learning solutions, to ensure that the business goals and employee needs and expectations are met.

    Essential Duties and Job Responsibilities:
    To perform this role successfully, you must be able to perform each essential duty satisfactorily, following defined standards and guidelines. These duties include, but are not limited to:

    Lead and manage training operations – Ensure there is a clear structure to define, implement and follow up Competence activities decided in the Business Plan.
    Lead, motivate and manage the team to deliver high-quality results – Coach staff on a regular basis tailored to individual needs, and focused on improving competence used in their daily work.
    Analyze competence needs – Identify, consolidate and prioritise short and long term competence development needs based on current business plans and market strategies, as well as individual development plans.
    Design learning solutions – Create local learning portfolios.
    Create a learning culture – Promote, influence and support a high impact learning culture and practice in the organization.

    Encompass Scania Core Values:
    Scania’s five Core Values apply to all positions:

    Customer first
    Respect
    Elimination of waste
    Responsibility
    Team spirit

    Leadership Principles:
    Scania’s Leadership Principles, which support our common way of thinking about leadership, also applies to this role:

    Co-ordinate but work independently – take responsibility
    Work with details and understand the context
    Act now – think long term
    Build know-how through continuous learning
    Stimulate commitment through involvement
    Use deviations as a basis for improvements
    Dare to try – manage the risks

    Competencies:
    To perform the job successfully, you should demonstrate the following competencies:

    Leadership skills
    Team management
    Business perspective
    Ability to foster learning and development
    Communication
    Team collaboration
    Results orientated
    Ability to lead change

    Required Qualifications and Experience:

    Bachelor’s degree (Bachelor of Education is preferred)
    Professional qualifications in HR e.g. IHRM, CIPD, Training Needs Analysis, Instructional Design and Techniques, Coaching
    At least 5 years’ experience in talent management, learning and development, performance management and coaching
    Stakeholder management skills
    Entrepreneurial and strategic business mindset
    Strong leadership, planning and organizing skills

    Apply via :

    www.scania.com

  • Service Salesperson Sales Manager

    Service Salesperson Sales Manager

    Job Summary:
    The main responsibility of the Service Salesperson is to proactively promote and sell Scania parts and services, meeting commercial and financial targets and thereby contributing to the profitable growth of Scania. The Service Salesperson focuses on our customers to understand and transform their needs in to value adding solutions as well as upholding a positive brand image of the company.
    Essential Duties and Job Responsibilities:
    To perform this role successfully, you must be able to perform each essential duty satisfactorily, following defined and updated standards and guidelines. These duties include, but are not limited to:

    Prospecting – Contribute to identify potential customers and create sales opportunities where Scania can deliver value to the customer and be profitable.
    Contacting – Develop and increase the customer base by analyzing contacts or prospects, understand their needs, plan and conduct meetings, build relationships and argue for Scania´s value proposition.
    Quoting – Create offer by verifying prospects’ needs, translating them into tailored solutions, negotiating the deal and follow-up.
    Value Selling – Ability to apply the method to identify the right solution for the individual customer as well as explain and argue for the value of an offer.

    Encompass Core Values:
    Scania’s six Core Values apply to all positions:

    Customer first
    Respect for the individual
    Elimination of waste
    Determination
    Team spirit
    Integrity

    Leadership Principles:
    Scania’s Leadership Principles, which support our common way of thinking about leadership, also applies to this role:

    Co-ordinate but work independently – take responsibility
    Work with details and understand the context
    Act now – think long term
    Build know-how through continuous learning
    Stimulate commitment through involvement
    Use deviations as a basis for improvements
    Dare to try – manage the risks

    Competencies:
    To perform the job successfully, you should also demonstrate the following competencies:

    Product and service knowledge
    Negotiation skills
    Value selling
    Communication
    Customer service
    Time management
    Team collaboration
    Results oriented

    Desirable Qualifications and Experience:

    Bachelor’s degree in a business related course
    Relevant work experience in sales in the automotive industry
    Superior product and service knowledge
    A valid driver’s license

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Technician (Panel Beater)

    Technician (Panel Beater)

    Reports To: Services Manager
    Job Summary:
    The main responsibility of the Technician is to perform high quality maintenance and repairs on Scania products. The Technician will perform panel beating, paint work, and accident repairs on Scania trucks and buses. Satisfied customers, on time delivery and safety at work is achieved by following defined processes, standards and guidelines. The Technician contributes to customer satisfaction, Scania’s profitability and safety on our roads.
    Essential Duties and Job Responsibilities:
     
    To perform this role successfully, an individual must be able to perform each essential duty satisfactorily, following defined and updated standards and guidelines. These duties include, but are not limited to:

    Professionally undertake panel beating and other required repairs on Scania trucks and buses. 
    Secure that the right information, tools and spare parts are available before maintenance or repair. 
    Prepare the vehicle or component required for repair or maintenance. 
    Through well-known and described working methods and standards perform maintenance or repair on vehicles or components on time in a correct and safe way. 
    Complete visual inspections of the vehicles or components before and after repair or maintenance.

    Core Values:
    Scania’s six Core Values apply to all positions:
    Customer first              Respect for the individual         Elimination of waste
    Determination              Team spirit                                     Integrity
    Leadership Principles:
    Scania’s Leadership Principles, which support our common way of thinking about leadership, also applies to this role:

    Co-ordinate but work independently – take responsibility
    Work with details and understand the context
    Act now – think long term
    Build know-how through continuous learning
    Stimulate commitment through involvement
    Use deviations as a basis for improvements
    Dare to try – manage the risks

    Competencies:
    To perform the job successfully, an individual should also demonstrate the following competencies:

    Product and service knowledge
    Communication
    Customer service
    Time management
    Team collaboration
    Results oriented

    Desirable Skills and Experience Requirements:

    Excellent panel beating and paint work skills. 
    Professional accident repair skills. 
    Prior experience in a similar role in the automotive industry is preferred. 
    5 years previous experience.

    Apply via :

    www.scania.com

  • Service Salesperson Customer Service Coordinator Parts Manager

    Service Salesperson Customer Service Coordinator Parts Manager

    Job Description
    Reports To: Services Manager
    Organization Structure: After-Sales Department
    Employment Type: Full-Time
    Job Summary:
    The main responsibility of the outdoor Service Salesperson is to proactively promote and sell Scania parts and services, meeting commercial and financial targets, and thereby contributing to the profitable growth of the company. The Service Salesperson is responsible for understanding and transforming the needs of customers in to value adding solutions as well as upholding a positive brand image of the company.
    Essential Duties and Job Responsibilities:
    To perform this role successfully, an individual must be able to perform each essential duty satisfactorily, following defined and updated standards and guidelines. These duties include, but are not limited to:

    Promoting the company’s full range of products and services.
    Prospecting to identify potential customers and creating sales opportunities where Scania can deliver value to customers and be profitable.
    Converting prospects needs and offering tailor-made solutions together with relevant functions in providing prospects with the best service offering.
    Developing and increasing the company’s customer database and understanding the needs of customers.
    Building and maintaining long last relationships with customers, and arguing for Scania’s value proposition.
    Negotiating deals, and ensuring long-term customer satisfaction.

    Core Values:
    Scania’s six Core Values apply to all positions:
    Customer first              Respect for the individual         Elimination of waste
    Determination              Team spirit                                     Integrity
    Leadership Principles:
    Scania’s Leadership Principles, which support our common way of thinking about leadership, also applies to this role:

    Co-ordinate but work independently – take responsibility
    Work with details and understand the context
    Act now – think long term
    Build know-how through continuous learning
    Stimulate commitment through involvement
    Use deviations as a basis for improvements
    Dare to try – manage the risks

    Competencies:
    To perform the job successfully, an individual should also demonstrate the following competencies:

    Product and service knowledge
    Negotiation skills
    Value selling
    Communication
    Customer service
    Time management
    Team collaboration
    Results oriented

    Desirable Education and Experience Requirements:

    Bachelor’s degree or equivalent
    Relevant work experience in sales
    Superior product and service knowledge
    A valid driver’s license

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Untitled post 106960

    Reports To: Contracted Services Manager
    Organisation Structure: Aftersales Department
    Summary:
    This role is responsible for the whole Driver Trainer team within East Africa region, arranges demanding trainings and covers all the essentials connected with driver trainings. The Technical Trainer is capable and knowledgeable of all ranges of training, but his/her main role is to manage all the activities, all the driver trainers, and to also keep a good relationship with customers (both internal and external).
    Essential Duties and Job Responsibilities:
    To perform this role successfully, an individual must be able to perform each essential duty satisfactorily, following defined and updated standards and guidelines. These duties include, but are not limited to:
     

    Management of driver trainings activities and driver coaching activities, responsible for trainings services provided to customers, proposal of learning solutions.
    Develop, plan, coordinate, implement and document all aspects of training levels and topics for customer drivers.
    To lead and manage driver trainer and driver coaching team within East Africa.
    To plan, co-ordinate, support and follow-up the activities of the team.
    To report the performance and results of the team.
    To learn, implement new trends and tools in driver training and driver coaching operations and to train the trainers.
    To ensure positive financial result of the operations.
    Cooperation and high communication within internal environment of Scania and external customers.
    Evaluate driver performance by doing road tests after conducting trainings.
    Follow up on training activities to ensure training are followed up in proper manner.
    Key customer care.
    Apply technology and techniques in the delivery of training.
    Plan, design and implement competency-based assessments to measure participant performance
    Develop, maintain and utilize databases containing driver qualification files, training schedules, accident reports student data and testing records. Develop training schedules from databases.
    Conduct, analyse and prepare course evaluation reports
    Maintain knowledge of changes, improvements and innovations concerning company products and services.
    Improve own training, presentation and learning materials connected to DCS.
    Responsible for necessary reporting and analysis. 

    Core Values:
    Scania’s six Core Values apply to all positions:
    Customer first              Respect for the individual              Elimination of waste
    Determination              Team spirit                                     Integrity
    Leadership Principles:
    Scania’s Leadership Principles, which support our common way of thinking about leadership, also applies to this role:
     

    Co-ordinate but work independently – take responsibility
    Work with details and understand the context
    Act now – think long term
    Build know-how through continuous learning
    Stimulate commitment through involvement
    Use deviations as bas for improvements
    Dare to try – manage the risks

    Competencies:
    To perform the job successfully, an individual should also demonstrate the following competencies:

    Leadership                                  
    Communication                         
    Understanding of Legal Issues
    Negotiation                                
    Teamwork                                  
    Strategic Thinking
    Product Knowledge                 
    Services Knowledge               
    Business Finance

    Candidate Requirements:
    To perform this role successfully, an individual must meet these minimum qualifications. The requirements listed below are representative of the knowledge, skill, and/or ability required.
    Education and/or Experience:

    Diploma, College, Technical or University Degree.
    Computer literate. Intermediate knowledge of MS Word, MS Excel and MS Powerpoint.
    Relevant work experience within driver training area.
    Focus on Fuel efficiency and vehicle performance.
    Driving licence C+E needed, D is an added advantage.

    Knowledge, Skills and Abilities:

    Ability to maintain upto date understanding of products and services necessary to perform duties and tasks – Understands Scania products and services value position connected to processes and business.
    Familiar with presentation techniques and mediums and bale to create presentation using technical aids and templates adapted to target groups.
    Ability to make others to make the most of their qualities and competences to accomplish tasks and solve problems through coaching.
    Know variety of learning and methods and is able to select most adequate ones to fit the purpose and the target groups. Should be comfortable in making public presentations to audiences both big and small.
    Have a thorough understanding of pedagogical/andragogical theories and principles such as adult learning styles, high impact learning and evaluations.
    Other tasks according the role position may be issued by the Department Head.
    People management skills.
    Effective influencing skills.
    A high level of analytical and innovation skills.
    Knowledge of the Scania products and services.
    Excellent interpersonal, communication and presentation skills.
    Ability to “scan” the target group.
    Ability to continuously change a training to the target group.
    Ability to work with different training methods.
    Active knowledge of the Swahili and English language.

    Interested applicants should send their applications to hr@scania.co.ke by COB 15th March 2021.

    Apply via :

    hr@scania.co.ke