Website: Website http://longhornpublishers.com/

  • Systems Administrator

    Systems Administrator

    Reporting to Chief Operating Officer
    JOB PURPOSE/SUMMARY

    The System Administrator is responsible for providing technical ICT support to the head office and the subsidiaries. Managing and maintaining the IT infrastructure and related systems.

    Duties and responsibilities
    Technical Skills:

    Keeping systems up to date with patches and upgrades
    Maintain system backups and organization business continuity plan.
    Manage both internal and external ICT department audits.
    ICT Vendor relationship management that best represents the company.
    Support Company subsidiary offices.

    Minimum Experience Requirements

    Proficiency in operating systems such as Windows Server, Linux, or UNIX.
    Knowledge of networking protocols, configurations, and troubleshooting.
    Understanding of virtualization technologies like VMware or Hyper-V.
    AWS, Azure, or Google Cloud is becoming
    Experience with cloud platforms like increasingly important.
    Familiarity with database management systems, such as MySQL, Microsoft SQL Server, or Oracle.·
    Understanding of cybersecurity practices and the ability to implement security measures.

    System Administration

    Ability to install, configure, and maintain server hardware and software components. Monitoring system performance and troubleshooting issues proactively.
    Implementing backup and recovery procedures to ensure data integrity. Managing user accounts, permissions, and access controls.
    Minimum of 5 years’ experience in a technical IT role.
    Previous 3 years of experience in system administration preferably Microsoft Dynamics NAV with ability to customize system required reports and ability to support existing modules.
    Experience in system management, database management, network and infrastructure management or IT project management.
    Excellent technical knowledge of and experience with emerging technologies, including but not limited to Microsoft
    Active Directory, Microsoft and Linux server technologies, Microsoft Office 365 and Exchange, SharePoint, cloud-based storage systems, Windows OS, MS Office suites, Veeam and PowerShell.

    Preferred Experience Requirements

    ERP management preferably Microsoft Navision, network and infrastructure administration and IT project management.

    Minimum Education Requirements

    BSc Information Technology or equivalent area of study.

    Preferred Education Requirements

    While not always mandatory, certifications like Microsoft Certified Systems Administrator (MCSA), CompTIA Network+, Cisco Certified Network Associate (CCNA), or relevant cloud certifications will be advantageous.

    Required Skills
    Skills:

    Skilled in IT security, ERP management preferably Microsoft Navision, network and infrastructure administration and IT project management.

    Competencies:

    Excellent people skills, with an ability to support a dynamic leadership team. Possess personal qualities of integrity, credibility, and commitment to the company’s mission.
    Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
    Negotiation skills,
    Analytical Skills – Reporting analytics tools Presentation and communication skills

    Other requirements
    Communication and Collaboration:

    Strong communication skills to interact with team members, end-users, and management effectively.
    Ability to work collaboratively with other IT professionals and departments.
    Capable of documenting processes and procedures for reference.

    Problem-Solving Skills:

    A logical and analytical approach to problem-solving.
    Ability to identify and resolve technical issues. efficiently.
    Capacity to troubleshoot complex IT problems and provide effective solutions. Spearhead organization business process automation/re-engineering to achieve process efficiency.

    Project Management:

    Managing IT-related projects.
    Demonstrated ability to plan, coordinate, and execute projects within deadlines.

    Flexibility and Availability:

    System administrators may need to work outside regular business hours to handle emergencies or perform scheduled maintenance.

    To apply, send your Curriculum vitae (CV) and cover letter to hr@longhornpublishers.com and quote the job title on the subject of the e-mail by 3rd May 2024 at 5:00pm.

    Apply via :

    hr@longhornpublishers.com

  • Customer Success Analyst

    Customer Success Analyst

    Duties and Responsibilities

    Strategic account management for key eLearning partnerships
    Providing product specialist knowledge, demonstration, and/or training services to clients(schools)
    Serve as a technical subject matter expert who applies technical knowledge to guarantee exceptional customer experience.
    Contributing to developing high quality eLearning solutions through requirements gathering and other business analysis activities
    Understand and be able to effectively communicate the full range of products and services offered through Longhorn eLearning
    Be the voice of the customer, ensuring that their needs are at the forefront of our efforts and help our team iterate and improve on our eLearning offerings.
    Keeping abreast of latest eLearning platform releases, features and news and ensuring these are communicated to the wider product team and any other cross-functional teams
    Acting as an advocate for e-learning solutions and platforms to internal audiences and clients
    Track and analyze technology needs by examining learner & teacher satisfaction levels on Longhorn’s eLearning platform.
    Develop a comprehensive client onboarding plan
    Offering technical support to clients identifying gaps and content requirements on the eLearning platformTo apply, send your CV and cover letter to

    Qualifications & Experience

    A minimum of 2 years’ hands-on experience in a technical support capacity, supporting customers using an Enterprise Software, SaaS or CaaS solution in a fast-paced startup or corporate culture
    A demonstrable history of meeting and exceeding revenue targets through renewal discussions, upselling and cross selling
    Exceptional presentation skills and the confidence to lead product demonstrations in a wide variety of school ecosystems, dealing with decision makers and end users(learners) alike
    Ability to identify and cultivate strategic relationships within customer accounts, as well as the ability to understand, define and communicate customer requirements, skills gaps and short term & longterm strategies to address.
    A creative approach to problem solving within assigned customer accounts – delivering new ideas and opportunities for growth.
    Knowledge of current educational technology practices, theories, and emerging trends and technologies that support teaching and learning preferred
    An excellent work ethic and attention to detail
    Technical experience in writing basic code, code, debugging basic platform queries and frontend development is an added advantage

    To apply, send your CV and cover letter to hr@longhornpublishers.com and quote the job title on the subject of the e-mail by 15th October 2021.

    Apply via :

    hr@longhornpublishers.com

  • Business Development Officer 

Data & Business Analyst

    Business Development Officer Data & Business Analyst

    Job Details

    Developing growth strategies and plans.
    Negotiating with stakeholders.
    Developing leads with government and non-government agencies.
    Forecast, measure and report the results of various projects with partners.
    Building partnerships with international development donors, NGOS, Corporates and other sector organizations.
    Able to create and sustain relationships with key stakeholders.
    Collaborate with senior management and other marketing teammates to align our internal goals with new and existing partner relationships.
    Deliver great experience to our partners/customers when working with our organization.
       Forecast, measure and report the results of various projects with partners.
    Keep a great ongoing relationship with current partners and offer new ways to grow the partnership.
    Develop and implement a partnership revenue generating model.
    Identifying and mapping business strengths and customer needs.
    Research on business opportunities and viable income streams.
    Follow industry trends both locally and internationally.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Head of Marketing Communications

    Head of Marketing Communications

    Summary:
    The role holder will be responsible for planning, development, implementation, and measurement of all marketing strategies, marketing communications, and public relations activities, both internal and external. This includes directing the efforts of the marketing communications staff and coordination at the strategic and tactical levels with the other functions of the organization.
    Principal Accountabilities:

    Business Strategy

     Develop, manage and ensure the marketing strategy for both the parent company and all the subsidiaries are in place.
     Direct the development and execution of an integrated digital marketing strategy that drives customer engagement and lead nurturing, while gathering and reporting meaningful data analytics for future decision making.
     Collaborate with the business team (product management, sales and market development) to create and implement effective go-to-market strategies for new and existing products, systems, programs and services.
     Spearhead the strategic and tactical execution of marketing campaigns and activities, including advertising, public relations, events, promotions and sales tools. Implement performance metrics and tracking tools to measure results.
     Collaborate with product management, creative and content teams, and distribution partners to create integrated marketing programs that drive interest, influence and achieve sales and growth target
     Review the current marketing practices in the organization and enforce best practices in the industry
     To develop and grow the Longhorn Brand and support the growth of our market share across all our markets.

    Revenue growth
     Come up with strategies to drive the demand of our print and digital products from teachers, learners and parents.
     Coming up with new channels to drive our physical and online products to ensure a growth in market share.
     Drive the growth of revenue from all business segments across the group.
     Challenge existing customer engagement models and implement new ways of growing sales.
     Come up with robust performance marketing metrics to drive online sales.
    Research

     Direct market/customer research, forecasting, and competitive analysis to identify market opportunities and translate results into actionable insights for the business team.
     Monitor, review and report all marketing activities.
     Track & report digital marketing key performance indicators

    Budgets

     Prepare the Marketing budget and forecasts for the fiscal year for the achievement of marketing and communications mission, goals and financial objectives.
     Ensure that evaluation systems are in place related to these goals and objectives and report progress to the Group Managing Director and the Board.

    Build and Maintain Relationships

     Oversee integration, implementation, and measurement of the corporate brand strategy across all aspects of the business
     Participate in stakeholder forums to build sustainable relationships for long-term business growth.
     To work together with the sales managers of Primary and Post Primary to achieve the sales target.
     Maintain strong online company voice through social media and drive the growth of our online engagement.
     Manage company-wide communication with external parties ensuring compliance with the Company’s communication policy.

    Qualifications:

       Bachelor’s Degree in Marketing or any related course.
       Certification from Chartered Institute of Marketing will be an added advantage

    Experience:

       Minimum of 7+ years successful marketing or sales experience
      Proven experience in building a sales pipeline and growing sales
       Successful track record in senior marketing roles.
       Proven experience in digital marketing techniques and demand creation

    Skills & Competencies:

     Experience in digital marketing, content marketing, and social media marketing
      Knowledge of the financial components of product and marketing management, including product profit contributions (cost, pricing, mix), P&L statements, budgets, and other financial metrics                                                                                                                  
    Up to date with the latest trends in content marketing and excellent analytical skills
    Have a strong individual online presence
    Strong leadership skills and ability to thrive in a results-oriented environment
    An affinity for current digital technologies is essential
    Strong knowledge and proficiency in data software
    Ability to define problems, gather data, establish facts, and draw valid conclusions
     Excellent oral and written communication skills and strategic listening skills are necessary to effectively exercise tact, discretion, judgment and diplomacy when interacting and/or negotiating with all levels of internal and external customers
     Strong organizational skills – attention to detail and Self-Motivator – willing to take the initiative
     Creative innovator with an entrepreneurial spirit

    To apply, send your CV and cover letter to hr@longhornpublishers.com and quote the job title on the subject of the email by 5.00 pm, 14th April 2021.

    Apply via :

    hr@longhornpublishers.com

  • UI/UX Designer

    UI/UX Designer

    Principal Accountabilities

    Gather and evaluate user requirements together with the product and engineering team.
    Visualize design ideas using storyboards and conversion funnels.
    Design UI elements, mockups and prototypes.
    Prepare and present proposals to key stakeholders.
    Troubleshoot UX challenges (e.g. responsiveness).
    Conduct layout adjustments based on user feedback.
    Adhere to style standards on fonts, colors and images as per brand guideline.

    Skills & Competencies

    Strong communication skills.
    Excellent time-management.
    Ready for a challenge.

    Qualifications

    Bachelor’s degree in design, communications, computer science, or related field.
    Familiarity with coding languages and specialized software programs.
    Proven work experience as a UI/UX Designer.
    Knowledge of wireframe tools such as InVision and design software like Adobe Illustrator and Photoshop.
    A strong portfolio of projects on both web and mobile products.

  • E-Sales & Marketing Rep

    E-Sales & Marketing Rep

    This position is critical in ensuring the creation of demand and increase in market share for company’s e- products. The E-Sales and marketing officer will be responsible to the Chief Digital officer for developing executing sales strategies in the area of operation.
    Responsibilities for the E-Sales & Marketing Job
    Developing and implementing sales and marketing plans and strategies to optimise the brand’s market share in the region.
    Monitoring, supervising and managing the performance of field staff individually and as a team.
    Setting the regional sales budgets and sales targets for the department.
    Liaising with Finance department and coordinating debt collection within the region.
    Ensuring that promotional materials are distributed to target clients and that they are well displayed and utilized;
    Identifying and advising on the new distribution outlets.
    Organizing and conducting seminars for teachers, education officers and other stakeholders and use the forums to market and promote Longhorn products.
    Qualifications for the E-Sales & Marketing Job
    For appointment to this position, one must have:
    Bachelor’s degree in Education or a business related field from a recognized institution.
    A diploma in ICT or a related field.
    A minimum of two (2) years relevant experience in E – sales and marketing.
    Certificate in Sales and Marketing from a recognized institution will be an added advantage.