Jobs Kenya

Website: Website http://ke.equitybankgroup.com/

  • Internal Audit Manager

    Internal Audit Manager

    Key duties & Responsibilities
    Preparation of the annual Group Audit Plan
    Conducting assigned audit engagements as per the approved audit plan, from pre-planning to finalization
    Developing audit programs and testing procedures relevant to risk and test objectives
    Evaluating the design and operating effectiveness of the system of internal controls, adherence to Group policies and standards and regulatory requirements
    Developing and performing audits of technical nature and non-bank areas of insurance, telecommunications and investment banking
    Providing advisory and consulting services to improve efficiency and effectiveness of the Group’s operations
    Promoting dialogue and input from audit clients with respect to audit objectives, scope and methodology
    Liaising with management to facilitate implementation of audit recommendations
    Developing, disseminating and implementing auditing processes and procedures for the Group
    Providing quality assurance over internal audit activities in subsidiaries.
    Desired knowledge, skills and competencies
    Bachelors degree in B.Com or any other business related degree
    CPA(K) or ACCA;
    MBA or CISA or CIA will be added advantage
    At least 10 years audit experience in either a bank or reputable audit firm
    Good understanding of regional banking regulations
    Good understanding of IFRS and auditing standards
    Working knowledge of computer assisted audit techniques (CAATs)
    Working knowledge of Team Mate
    Results oriented and ability to meet strict deadlines
    Good analytical and problem solving skills
    High level of independence and integrity
    Excellent interpersonal and communication skills
    Possess exemplary report writing skills

  • Senior Relationship Manager – Corporate, Public Sector,SME and High Net Worth Information Systems Auditor

    Senior Relationship Manager – Corporate, Public Sector,SME and High Net Worth Information Systems Auditor

    Job Purpose
    Reporting to the Director – Marketing, the Senior Relationship Manager will be responsible for prospecting for new Corporate, Public Sector, SME and high net worth clients, facilitate their relationship management while meeting their financial needs and increasing Bank’s profitability.
    Key Duties and Responsibilities
    360 degree understanding of clients financial needs and all bank products and services
    Regular client visits/presentations and meetings with visit reports
    High level negotiation to get new and additional business
    Preparation of various reports including customized client proposals according to client needs
    Coordination with various departments like credit, treasury etc. for delivery of seamless service to clients
    Competitor and Industry analysis – Actively review and monitor competitor product offerings and monitor industry trends.
    Developing and implementing business growth strategies for different clients/sectors of the bank.
    Customers service management as part of relationship building
    Participating in presentations to clients and marketing drives and other relationship management activities.
    Active management of existing clients including increasing wallet share.
    Key Critical Competencies
    Demonstrated ability to build and manage relationships and influence various stakeholders to deliver business
    Passionate, highly self – motivated, energetic and enthusiastic team player who is change oriented and customer focused.
    High networking skills
    High level understanding of the financial sector needs for the different sectors of the economy.
    Results oriented
    Excellent communicator both orally and in writing
    Excelent presentation skills
    Requirements
    Seasoned banker with proven networks among Corporate & Public Sector, SME and high net worth clients.
    Preferably not less than 7 years in a banking environment or financial institution
    Possession of an under-graduated degree from a well-recognized university with bias to a business related field or marketing
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  • Head – Treasury E-Desk Sales

    Head – Treasury E-Desk Sales

    Job description
    Reporting to the Head of Treasury
    Client interactions with Treasury are moving towards digital channels. This shift is a consequence of client pull, as clients adopt new channels and workflows; as the business seeks greater automation and efficiency; and regulatory mandates for greater transparency. This change in client behavior impacts Treasury’s sales functions in terms of both people and systems.
    The purpose of this role is to lead the adaptation of TREASURY’s sales capability to the increasing relevance of digital channels in the way clients trade with TREASURY. Broadly, this means:

    driving usage of digital channels across TREASURY’s client base, product sets, and geographies and assuming primary responsibility for TREASURY’s market share and
    profitability in this regard
    delivering a robust platform for client digital interactions, that provides clients with excellent service and integrates with Tradingmaximising the profitability that TREASURY derives from the shift from voice/chat to structured digital channels, including optimising use of the resulting data generated by
    client behaviour.
    Strategic Alignment

    Ensure TREASURY provides excellent client service across all phases of the electronic trading lifecycle, including onboarding and support
    Develop understanding of client needs, and communicate TREASURY’s offering, with respect to electronic trading, across flow and structure solutions across multiple asset classes
    Work with Sales team to ensure TREASURY provides clients using digital channels with quality service and advise
    Ensure client-facing digital channels and functionality meet client needs for electronic price discovery, trade execution and data analytics, while allowing TREASURY to operate within appropriate control structure and risk parameters, in alignment with international regulation and standards of conduct (requires collaboration with Trading)
    Manage TREASURY relationships with client-facing multi-bank platforms
    Work with relevant IT teams to guide development of electronic sales technology
    Produce relevant marketing materials, in conjunction with TREASURY Marketing team
    Drive the use of client-facing digital tools by internal teams, including TREASURY’s clients within the Group
    Required skillsets extracted from the above would include ability to work with a variety of stakeholder (clients, sales trading, risk and operations, IT) analytical ability, understanding of technology, influence and drive to get things done
    Lead desk profitability in line with the desk mandates

    Risk Management

    Forecast and evaluate potential financial risks and ensure accurate controls are in place to minimize the impact
    Manage and mitigate reputational and regulatory risks to TREASURY’s business arising from clients trading with TREASURY through regulated and unregulated digital markets and channels, including compliance with regulatory initiatives and rules imposed by private market operators. This includes account opening and all associated KYC requirement.

    Information management

    Responsible for building and tracking market share on pre-identified platforms and trading venuesDisplay a workable knowledge of relevant systems and interdependencies between these systems
    Drive use of data to manage customer profitability and flow across digital channels
    Work with multi-bank platforms and TREASURY Sales to extend TREASURY’s client reach and access new clients

    Team management

    Establishing and building a culture within which teams and individuals can take responsibility for developing their own skills, performance and behaviour
    Manage a team of technical specialists to ensure the continuous predictable delivery of the required platforms
    Providing individuals and teams with clear, constructive feedback
    Defining and communicating clear performance objectives and standards
    Reviewing performance and delivering incentives in a fair and consistent manner.INI

    Minimum Qualifications and Knowledge

    Bachelor of Computer Science, Engineering, Commerce or related field
    Master’s degree (beneficial but not mandatory)

    Technical Knowledge/Skills and Experience
    In depth understanding and application of:

    Internal and external client needs in electronic markets
    Competitive electronic sales environment
    Treasury products in context of digital sales landscape
    Business value chain, process and systems

    Experience:

    Ability to work with a variety of stakeholder in Sales and Trading environment
    Client engagement, with local and international institutional investors

    If you meet the above requirements, please submit your application online through the ink below;
    Only shortlisted candidates will be contacted.

  • Head of Environmental and Social Risk Management

    Head of Environmental and Social Risk Management

    Job description
    The Role description
    Equity Bank is seeking to recruit a head of Environmental and Social Risk Management to support its risk management function. The E&S Head shall be responsible for ensuring that environmental and social risk identification, assessment and monitoring are fully embedded into the bank’s credit decision-making process.
    Key Duties and Responsibilities

    Environmental and Social Risk review and appraisal of new transactions, including the identification of potential environmental and social risks, and impacts as well the development of action plans as appropriate
    Actively work with business units to ensure effective monitoring of obligors’ environmental and social risk performance, carry out regulator site visits in collaboration with the business units and flag any breaches
    Work with obligors in the implementation of agreed action plans. Together with business units, oversee the environmental and social performance of obligors and assist them in improving their E&S performance
    Where required, identify and oversee independent environmental and social consultants who will support the E&S risk management process
    Periodically review the bank’s Environmental and Social Risk Management Policy
    Work on the development/continuous improvement of E&S tools, checklists and guidelines to improve efficiency in project processing and enable improved management of environmental and social issues
    Conduct regular in-house environmental and social risk management training
    Work with the Chief Risk Officer/business units regularly and periodically review the overall E&S risks of Equity Bank’s entire portfolio
    Prepare periodical environmental and social risk management reports for different stakeholders.
    Identify opportunities for adding value, related to environmental and social opportunities above and beyond risk management, as appropriate.
    Assist the business units in the identification of “green” and “social” investments

    Desired Qualifications/Skills and Competencies

    Postgraduate Degree in a relevant discipline – Environmental Sciences, Social Sciences, Sustainable Development, Engineering and related fields
    8-10 years of practical experience in Environmental and Social management and assessment; experience in working with a financial institution is desired and experience in sectors such as Agriculture and Agribusiness
    Experience and familiarity with the IFC Performance Standards, World Bank Environmental, Health and Safety (EHS) Guidelines is desired
    Strong analytical skills, ability to think strategically, analyse diverse information and manage multiple projects simultaneously
    Ability to communicate ideas clearly and confidently, articulating issues and recommending solutions
    Excellent verbal and written skills in English
    Knowledge and working experience in East Africa/Africa or other emerging markets
    Excellent organisational skills, ability to prioritise assignments, and work effectively in a fast paced environment
    A team player who can work as a member of multi-disciplinary teams

  • Customer Service Lead Senior Internal Auditor

    Customer Service Lead Senior Internal Auditor

    Job description
    Reporting to the Customer Service Manager, the ideal candidate will be tasked with engaging clients on phone and email, giving advice on Diaspora Banking products and services and assisting clients with transactions from the Equity Bank Online platform, Eazzy-net and from manual transaction requests, assist clients to on-board to Mobile Banking, dispatch ATM’s and PINs to clients.
    Key duties and responsibilities will include;

    Capturing all queries (including verbal or written) on the bank’s query logging system.
    Resolving customers enquiries at the first instance by using the bank’s systems and escalating to the Customer Service Manager when need arises per set Service Level Agreements.
    Explaining to customers the process flows for all their requests, including timelines and requirements expected from the Bank and Client.
    Explaining the banks procedures, security requirements (such as the requirement to provide sufficient identifying information when carrying out a transaction) as well as services to customers.
    Informing customers of the value of using the Customer Feedback system, on the Oracle Service Cloud.
    Providing adhoc reports, visibility on all call and email transactions made with clients.
    Answering and managing incoming calls.
    Cross-selling and marketing the Bank’s products and services to ensure increased diaspora customer base and increased value per customer.
    Ensuring that high standards of Customer Service are maintained to achieve high retention levels among existing customers.
    Reporting and giving feedback to branch management on levels of customer satisfaction and recurrent issues.
    Escalating issues raised via phone to the relevant teams.
    To support the entire branch network on Diaspora Banking related queries.
    Ensure 100% compliance to the Bank’s policies and Procedures.

    Qualifications

    University degree in relevant field
    A minimum of 2 years’ experience in Customer Service function in the Bank.
    Good working knowledge of various IT systems
    Knowledge of Bank’s customer segments, product types, service channels and tariffs.
    Should be of sound knowledge of global business environment, regulations and operations is desirable.

    Desired Competencies

    Strong analytical and problem-solving skills.
    Excellent planning skills.
    Excellent interpersonal skills.
    Excellent and effective communications skills, both orally and in writing.
    Strong sense of responsibility and urgency.
    Attention to details and ability to identify fraudulent activities.
    Show world class customer service skills on phone, email and verbally.
    Ability to work well with minimum supervision.
    Highly motivated and enthusiastic
    Possess administrative skills, and the ability to work as part of a team.

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  • Officer- Facilities Management

    Officer- Facilities Management

    Job description

    Reporting to the Assistant Manager Facilities, the successful candidate will be responsible for the following amongst others;
    Prepare documents to put out tenders for contractors
    Project manage, supervise and coordinate the work of contractors and other stakeholders
    Investigate the availability and suitability of options for new premises
    Calculate and compare costs for required goods or services to achieve maximum value for money
    Manage and lead change to ensure minimum disruption to core activities
    Executing effective preventive maintenance program for minimization of unscheduled downtime
    Ensure buildings meet health, safety and regulatory requirements
    Providing support in best allocation and utilization of space and resources for new buildings, or re-organizing of current premises
    Check that agreed work by contractors has been completed satisfactorily and follow up on any deficiencies (quality control)
    Use performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement
    Respond appropriately to emergencies or urgent issues as they arise and deal with the consequences.
    Create and maintain a comprehensive database for all Bank’s equipment and facilities

    Qualifications, Skills and Experience:

    Bachelor’s Degree in Engineering from a recognized University
    At least 1 years’ experience in engineering and facility maintenance planning work
    Excellent knowledge of preventive maintenance scheduling and implementation
    Proven experience in planning, organizing and coordinating maintenance activities in a busy, fast changing environment.
    Strong communication skills
    Computer literate and maintenance planning programs
    Good analytical skills
    Competent in conflict and crisis management
    Excellent time and project management skills
    Advanced knowledge of construction management processes, means and methods

  • Legal and Regulatory Compliance Manager

    Legal and Regulatory Compliance Manager

    Job description
    Reporting to Head of Compliance, the will be responsible for providing guidance, advice, controls and monitoring over matters pertaining to laws and regulations. He/she will oversee the laws & regulatory compliance across the bank operations.
    The ideal candidate is expected to be informed on local & international laws, regulations ensuring comprehensive reviews are carried out and guiding business on implementation.
    Key Responsibilities

    Providing overall leadership and cordination of all the programs under Compliance.
    Recommending and advising management on regulatory gaps in the Bank’s policies and procedures.
    Ensuring compliance with regulatory risk guidelines and best practices in the market.
    Overseeing dissemination of regulatory risk information and trainings to other team members
    Reviewing Executive and Board risk reports and all other reports intended for use by the regulator and other external users.
    Advising the Head of Compliance on regular basis on key regulatory lapses in the business
    Developing and rolling out a comprehesive staff training syallabus in matters laws and regulations.

    Required Qualifications and Experience

    Must possess a Bachelor’s degree in Law.
    A professional certification in accounts would be an added advantage.
    Must have a minimum of six years’ experience in Compliance field.
    Proven ability to analyse complex business issues and identify, design and implement effective practical recommendations.
    In-depth knowledge of regulatory environment and key regulatory guidelines in Kenya and the region.
    Ability to operate in a demanding and performance driven organization

    Desired Competencies

    Knowledge and understanding of anti-money laundering programs
    Ability to synthesize and articulate key regulatory gaps, identify deficiencies in compliance programs and highlight areas of improvement
    Past knowledge and experience in regulatory compliance risk management
    Knowledge in data generation, interpretation and giving important insight into data
    Problem-solving skills with the ability to analyze complex information to identify the key issue/action and drive resolution.
    Excellent organizational skills with attention to detail
    Good communication skills
    Ethical leadership skills, including the ability to manage risk, compliance and control activities

    If you meet the above requirements, please submit your application by attaching your current CV.
    Please note that submissions without cvs will not be considered and only shortlisted candidates will be contacted.

  • Senior Identity and Access Management Engineer Incidence Response and Forensics Manager

    Senior Identity and Access Management Engineer Incidence Response and Forensics Manager

    Job description
    Reporting to the Information Security Manager, the ideal candidate will be in charge of identity and access management (IAM), model and determine how users within the organization will be provisioned with an identity – and how it will be protected, including saving critical applications, data and systems from unauthorized access while managing the identities and access rights of people both inside and outside the organization throughout the identity life cycle.
    He/she will be required to ensure all the Bank’s integrations both internally and externally are secure and Bank data is not exposed to any Risk.
    Key duties and responsibilities will include;

    Providing oversight in defining and modeling identities/access across the enterprise
    Guiding IAM architecture setups based on an in-depth analysis of roles and responsibilities within the enterprise
    Aligning IAM initiatives to business processes and regulatory compliance requirements.
    Defining user roles, where they don’t exist and provide guidance on existing roles
    Defining access controls necessary for application usage and data access
    Deciding how best to use the IAM infrastructure tools for overall business success.
    Managing provisioning and de-provisioning of user changes
    Ensuring proper maintenance of IAM technology infrastructure in partnership with the enterprise infrastructure team
    Managing the IAM applications and user-store integration
    Overseeing proper interfacing with the service desk team for timely resolution of IAM related issues
    Handling all exceptions pertaining to IAM solutions and address future integration of applications with IAM
    Ensuring timely upgrades and the requisite patch management of IAM solutions within the enterprise.

    Required Qualifications and Experience

    University degree or equivalent with a minimum of 5 years’ experience in Information Technology field
    At least 2 years’ experience handling Identity and Access Management, incident response and threat management.
    In-depth technical knowledge of implementing and operating IAM/IDM solutions
    Proven ability to identify and analyze complex security risks and threats and plan for mitigation and response.
    Experience in project management and running multiple security projects will be an added advantage

    Essential Knowledge and desired competencies

    Experience in Identity Management – Provisioning and Workflow processes, Access Management – Authentication and Entitlements
    Must possess working knowledge of Data Security and Privacy Concepts
    Experience with role Based Access Control Solutions, implementing IDM solutions, Identity Management Provisioning and IT Security Administration
    Experience supporting and configuring Active Directory, Microsoft Azure AD, AAD Connect, DFS and ADFS roles and services.
    Versed with features such as Privileged Access Management Solutions, domain account authentication and authorization, Active directory auditing, RBAC implementation across different platforms, AD and File System Entitlement
    Strong understanding of messaging fundamentals and supporting technologies
    Experience in implementing, configuring and supporting Multi Factor Authentication (MFA)
    Excellent written and verbal communication skills and the ability to work independently with minimal supervision
    Ability to prioritize requests and projects based on impact and urgency.

    go to method of application »

  • Project Manager – SME Banking

    Project Manager – SME Banking

    Job description
    Reporting to the GM for SME Banking of EBKL, the Project Manager will lead various projects under EBKL’s transformation into an SME focused bank. Projects will be mainly related to the digital transformation of SME Banking, keeping procedures up to date, coordinating initiatives to improve staff productivity, developing a better customer value proposition with product packages and improved services and delivery channels.
    Key Responsibilities

    Maintaining oversight over a portfolio of projects and initiatives that constitute the strategic initiatives for SME Banking.
    Providing professional Project Management support to strategic initiatives, setup capable delivery units to execute on the business outcomes of identified initiatives.
    Ensuring disciplined project management across the portfolio, and ensures that projects conform to proper standards.
    Reviewing business case, financial projections and analysis developed by Business units and Business Analysts and ensures that all required and relevant elements are captured.
    Ensuring an integrated and well planned project portfolio, logical project sequencing, adequate project resourcing, effective project risk management and eliminate resource and efforts duplication.
    Developing mechanisms to drive effective replication and redeployment of closed initiatives for new initiatives.
    Ensuring proper development and execution of leadership development programs.
    Detecting and escalating issues to the appropriate unit or authority for resolution.
    Managing initiative interdependencies and liaise with the Project Managers of on-going initiatives to share resources across projects.
    Ensuring proper closure and hand off of projects to business units or smooth transfer into the operating portfolio.
    Working closely with business units to detect strategic business needs and co-develop appropriate initiatives as needed.
    Co-developing communication and change management programs with the appropriate functions across the enterprise and ensures proper execution.

    Required Qualifications and Experience

    Undergraduate degree in business management, project management, or related field.
    A minimum of five years’ experience in a financial institution, with strong understanding of overall banking operations, systems, and processes.
    At least two years’ experience in project management, preferably in enterprise-wide projects requiring significant collaboration across different business units.
    Experience engaging management and senior executives in facilitating decision-making and reporting on progress.
    Ability to proactively assess project status and highlight risks and issues to the project management team and senior management.
    Excellent attention to detail, with ability to quickly identify interdependencies across many projects.
    Strong communication and facilitation skills, with demonstrated ability to collaborate with different individuals across the business to problem-solve issues, develop recommendations, and execute on next steps.
    Excellent financial, business understanding and acumen, and numerical skills.
    Ability to coach, mentor, train and transfer skills to others.
    Adherence to a code of conduct and ethical guidelines.
    Excellent computer literacy including standard office applications such as MS Office packages Word, Excel, PowerPoint, Database/Access as well as project management software.

  • Human Resources Business Partner

    Human Resources Business Partner

    Job description
    ROLE PROFILE:
    The purpose of this role is to be a strategic partner providing professional long term strategic guidance and operational support to meet the evolving people management needs of the Business Unit or Division it supports.
    Responsibilities

    Support in formulating and implementing value adding strategic Human Resource Functional plans that deliver business results
    Function as an internal consultant to management and function employees by helping them identify and resolve issues, encouraging excellent management practices, anticipating internal organization issues, proposing solutions, and understanding/representing the employee perspective.
    Support to deliver best practice, customer and solution focused HR function, on Recruitment, Retention And Contract Management
    Employee Inductions And Deployment
    Performance Management
    Rewards Management
    Training Needs Analysis And Capability Building
    Change Management
    Talent Management Routines And Succession Planning
    Interpret and provide advice on HR policy and variations across the Business Function, supporting managers in the practical implementation of HR policies, employment legislation and best practice.
    Support the development of Talent management within the Business Unit by enabling the Business Unit to attract, retain and motivate talent.
    Coordinating and facilitating the entire process of performance management, ensuring timely submission of reports and their analysis within the allocated business unit.
    Champion and enforce labour laws as constituted within the country and the company’s policies.
    Frequently support and advice on Human Resources challenges and issues facing the business units.
    In liaison with business unit heads and General Manager- HR, ensure that leave plans are in place and are adhered to.
    Interpretation of the policies and procedures and assess compliance by all employees within the business unit. (Advise managers and employees on disciplinary issues and procedures).
    Deputize for the General Manager HR as requested at Business and other strategic meetings

    Requirements

    Bachelor’s Degree in Human Resource Management or relevant field.
    Holder of a Post graduate diploma in HR.
    Registered Member of Institute of Human Resource Management (HRM).
    Must hold a valid HR practicing certificate
    At least 5 years of HR generalist or relevant experience
    Must be able to communicate effectively through writing and oral presentations.
    Understanding HR Policies and procedures deeply as well as Kenya HR labour Laws.
    Must relate well to people and work in cooperation with others effectively to coordinate activities and accomplish goals
    Ability to work both independently and as a team member; must interact with all levels of employees and management