Website: Website http://ke.equitybankgroup.com/

  • Enterprise Systems Administrator

    Enterprise Systems Administrator

    Job description
    Role Profile
    Reporting to the Enterprise Systems Manager, the Enterprise System Administrator will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. He/she will participates in technical research and development to enable continuing innovation within the infrastructure, ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling internal and external customers. The successful candidate will be accountable for Linux and Windows systems infrastructure.
    Key Duties & Responsibilities

    Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
    Assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology.
    Develop and maintain installation and configuration procedures.
    Contribute to and maintain system standards.
    Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
    Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
    Perform regular security monitoring to identify any possible intrusions.
    Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
    Perform regular file archival and purge as necessary.
    Create, change, and delete user accounts per request.
    Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
    Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
    Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
    Maintain operational, configuration, or other procedures.
    Perform periodic performance reporting to support capacity planning.
    Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
    Maintain data center environmental and monitoring equipment.
    Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.
    Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice

    Essential Knowledge

    Proficiency in installing, administering and troubleshooting Unix, Linux and Windows Server Operating Systems
    Knowledge of different server hardware form factors such as Frames, Blade systems and standalone
    Enterprise Storage Systems Administration
    Server Virtualization
    Server Networking Services/general understanding
    Knowledge on Disaster Recovery/High Availability/Backup mechanisms
    Knowledgeable in server resiliency mechanisms such clustering and load balancing
    Ability to suggest best practices in OS configuration for Application team.
    Sound knowledge in server hardening, and security.
    Should play an important role in analysing the application and suggesting the best practises for security.
    Recommend best practice to application and Business owners.
    Must have experience in documenting solutions tech docs, High Level Diagrams.

    Desired Qualifications, Skills and Competencies

    Bachelor degree, with a technical major, such as engineering or computer science
    Systems Administration certification in Unix and Microsoft.
    3 years system administration experience.
    Unix and Enterprise storage administration
    ITIL foundation certification is an added advantage
    Very high standards of integrity and confidentiality aligning with the organization’s core values
    Strong analytical skills and problem solving skills
    Be customer centric and service oriented
    Able to operate in a performance driven organization
    Culturally aware and adept at working across multiple geographies
    Available to work during the day and night
    Knowledge of English and/or Kiswahili

    If you meet the above requirements, please submit your application by attaching your detailed Curriculum Vitae.

  • Change Manager

    Change Manager

    Job Purpose:
    Responsible for supporting business transformation and delivering organizational change management activities, the role holder will be a link between the various stakeholders in various project lifecycles while ensuring successful adoption of new systems and processes.
    As part of project delivery, the incumbent will need to:
    Duties & Responsibilities
    Lead and supervise the change management execution team consisting of Bank’s staff in implementing the various change strategies
    Design and manage group communication plans and activities that relate to HR, including status reports to the steering committee, PMO and business owners
    Day to day and End to end change management including change management initiation, project planning, project execution monitoring and control and project closure
    Conduct periodic readiness assessments and advise on remedial and corrective action
    Review and approve all change management deliverables
    Liaise with the PMO and other project managers to ensure change management objectives are implemented
    Escalate change management issues and risks to business unit heads, project steering committee and PMO
    Act as subject matter expert and point of reference for the business processes and expectations of their department
    Keep the department leaders informed of the progress of the project, emerging issues and areas that need their intervention
    Champion the Implementation of business process changes and act as a change agent
    Participate in change management activities including launches, milestone events and culture assessments or readiness assessments
    Participate in UAT and approve the test modules and other system functionality to be used and advise on and schedule trainings for various stakeholders
    Provide feedback on user manuals and training material for use by the departments
    Highlight any project risks or issues to the change management teams
    Identify change management and user adoption related business issues/risks and recommend options and plans to remediate
    Act as a coach to senior leaders and executives in helping them fulfill the role of change sponsor
    Qualifications & Experience
    Bachelor’s Degree in Business Administration or management
    A master degree or MBA will be a requirement
    At least 8 years of experience in a management role with bias in project management, change management, stakeholder management and training
    Change Management professional qualifications will be an added advantage
    Background in Human Resources will be desired
    Key Competencies and skill
    Experience in managing change related to Oracle – ERP and IT change management is a plus.
    Excellent communication skills
    Great customer focus skills and attention to details
    Ability to work with diverse teams and to adapt to fast changing environment
    Ability to lead and influence

  • Public Relations Officer

    Public Relations Officer

    Key Duties and Responsibilities
    Planning, developing and implementing PR strategies
    Liaising with the retained PR Agency on media related issues including development and distribution of press releases and background notes
    Researching, writing and distributing press releases to targeted media Collating and analyzing media coverage
    Writing and editing in-house magazines, supplements/advertorials case studies, speeches, articles and annual reports
    Devising and coordinating photo opportunities
    · Organizing events including press conferences, investor briefings, AGMs, press tours and other forums
    · Maintaining and updating information on the organization’s website
    Sourcing and managing speaking and sponsorship opportunities
    Desired Qualifications, Knowledge and Expeience
    University degree in Communications, PR or Journalism
    Strong communication and organizational skills
    Ability to manage multiple projects in a fast-paced, high performing and deadline-driven environment Professional training in Marketing or Public relations
    Over 3 years’ experience in Public Relations and Advertising

  • Information Systems Auditor Enterprise Systems Administrator

    Information Systems Auditor Enterprise Systems Administrator

    Role Profile
    Reporting to the Information Systems Audit Manager, the role holder will assist in carrying out detailed evaluation of IT- dependent internal controls and audit review of the bank’s information systems as per the annual audit plan.
     
    Key Duties & Responsibilities
    Conducting Information Systems audits and reviews to ensure that information system control and security risks are clearly identified;
    Evaluating existing and new applications, operating systems, technologies and networks;
    Performing reviews of Information Systems installations and services to determine the adequacy of logical controls; change control, back-up and recovery procedures; and business continuity management;
    Providing support for sophisticated data analysis and extraction through computer assisted audit techniques;
    Supporting financial and/or operational audits on specific audit assignments involving advanced IT audit considerations.
    Supporting investigative and/or forensic audits.
     
    Desired Knowledge, Skills and Competencies 
    Bachelors’ degree in either Computer Science, Business Information Technology, Business Information Systems or related technical field;
    CISA or CISM or CISSP;
    CPA or CIA will be an added advantage.
    At least 2 years working experience specializing in Information Systems Audit or Information Systems Security in a reputable audit firm or company;
    Knowledge of common IT and networking technologies (operating systems, relational databases, network/mobile technologies) including Oracle database, Unix/Linux/Windows etc;
    Knowledge of information systems governance and security principles & practices; with an understanding of the concept of risk and risk assessment;
    Excellent communication and data analytical skills;
    High level of independence and integrity;
    Working knowledge of Computer Assisted Audit Techniques will be an added advantage.
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  • General Manager Administration

    General Manager Administration

    Job Purpose:
    The General Manager, Administration will be responsible for overseeing the management of Equity Group property and assets, transport, warehouses and logistics as well as general administrative services.
    The job holder is required to oversee the overall daily office operations, improve administrative processes and policies, manage administrative staff and participate in long-term organizational planning.
    Duties & Responsibilities
    Planning And Budget Management
    Develop and implement effective administration policies and procedures. Review and update the procedures as required;
    Oversee the annual budget preparation for the department and present for management approval; monitor and control the administration budget;
    Property Management
    Oversee the management of all property management services including the building cleaning and security, maintenance and repair and furniture and fittings;
    Responsible for the allocation and furnishing of office space for all branches and Equity Bank Head office.
    Supervise and review the performance of outsourced property managers and suppliers.
    Procurement Management
    Oversee a team of Procurement Officers in partnering requestors to navigate the procurement cycle for tenders, Invitations-to-Quote
    Provide advice on procurement approaches and ensure alignment of all procurement processes through the development / enhancement of online procurement system
    Identify purchasing trend and opportunities for demand aggregation, inventory controls to improve procurement cycle time
    Optimize on the spend on all purchases to ensure value for money for the Group
    Assist in internal and external audit exercise on all procurement related matters, to implement audit recommendations and ensure compliance to internal control at all time.
    Logistics Management
    Manage planning and implementation of logistics, including coordination with Project Managers and Project Developers.
    Participate in the development of logistics policies and procedures in line with the procurement policies and strategic objectives of the organization.
    Administer transportation, logistics systems, imports or exports, or customer issues.
    Monitor equipment import processes to ensure compliance with regulatory or legal requirements.
    Fleet Management
    Oversee the transport and fleet management services and systems.
    Oversee the proper maintenance, safety and security of the motor vehicle fleet.
    Oversee the deployment of vehicles.
    Oversee the allocation and usage of fuel and ensure fuel accountability.
    General Administration
    Oversee general administration services including security, telephone services, reception services and staff welfare.
    Oversee the management of the registry, courier and postal services in the organization.
    Ensures the provision of a conducive working environment including good lighting, sufficient office space and accessibility.
    Leadership
    Supervise and manage the performance and development of staff in the department in line with the Organisation’s goals, objectives, policies and regulations.
    Development of annual work plans and the annual budget plans and implementation.
    Skills & Competencies
    Good leadership skills
    Good communication and teamwork skills.
    Good computer skills including Microsoft Word and Excel
    Must be a proactive self-starter and have ability to work with a minimum of supervision.
    Must be able to analyze problems encountered during work activity and recommend solutions.
    Must be able to manage time effectively to complete daily assignments
    Knowledge of Procurement management processes is an added advantage
    Qualifications & Experience
    Bachelor’s Degree in Business Administration or management or a full professional qualification in Procurement/Facility Management
    A master degree or MBA will be an added advantage
    At least 12 years of experience, 8 in Administration role and 5 of which should be at manager level

  • Writer

    Writer

    Job Purpose
    Reporting to Manager – Communication, the role holder will be expected to demonstrate a great understanding of the role with best fitment and alignment to play a pivotal role in delivering articles for publication in both online and printed journals, newsletters, newspapers and brochures.

  • Communication Officers – Digital Marketing

    Communication Officers – Digital Marketing

    Job Purpose
    Reporting to General Manager – Digital & Social Media, the role holders will work in the Communications and Advertising Department with duties in Social Media marketing, Search Engine Optimization (SEO), Pay per Click campaigns and mobile marketing

  • Senior Relationship Manager – Corporate, Public Sector,SME and High Net Worth

    Senior Relationship Manager – Corporate, Public Sector,SME and High Net Worth

    Job Purpose
    Reporting to the Director – Marketing, the Senior Relationship Manager will be responsible for prospecting for new Corporate, Public Sector, SME and high net worth clients, facilitate their relationship management while meeting their financial needs and increasing Bank’s profitability.
     
    Key Duties and Responsibilities
    360 degree understanding of clients financial needs and all bank products and services
    Regular client visits/presentations and meetings with visit reports
    High level negotiation to get new and additional business
    Preparation of various reports including customized client proposals according to client needs
    Coordination with various departments like credit, treasury etc. for delivery of seamless service to clients
    Competitor and Industry analysis – Actively review and monitor competitor product offerings and monitor industry trends.
    Developing and implementing business growth strategies for different clients/sectors of the bank.
    Customers service management as part of relationship building
    Participating in presentations to clients and marketing drives and other relationship management activities.
    Active management of existing clients including increasing wallet share.
    Key Critical Competencies
    Demonstrated ability to build and manage relationships and influence various stakeholders to deliver business
    Passionate, highly self – motivated, energetic and enthusiastic team player who is change oriented and customer focused.
    High networking skills
    High level understanding of the financial sector needs for the different sectors of the economy.
    Results oriented
    Excellent communicator both orally and in writing
    Excelent presentation skills
    Requirements
    Seasoned banker with proven networks among Corporate & Public Sector, SME and high net worth clients.
    Preferably not less than 7 years in a banking environment or financial institution
    Possession of an under-graduated degree from a well-recognized university with bias to a business related field or marketing

  • E- Commerce Manager

    E- Commerce Manager

    Key Responsibilities
    · Manage and support the development and implementation of action plans based on the e-commerce strategy
    · Driving these initiatives to completion across the functions in the organization
    · Developing an e-commerce strategy for the Kenyan market, which can be rolled out into other markets in future and provide strategic direction on how to maximize revenues.
    · Identify and ensure approval for resources and budgets needed to execute and implement the e-commerce strategy
    · Regularly present to the Management the performance and progress of the e-commerce project.
    · Building a high performing e-commerce team with a strong sense for innovation and success, using internal and external resources
    · Liaising with the various business units and functions including Operations, Legal & Compliance, Fraud Management, Marketing & Sales and Retail to develop and implement action plans based on the strategy
    · Developing a business plan to grow e-commerce business through effective distribution channel management including PSPs and existing corporate clients
    · P&L responsibility for the execution of approved plans particularly with regards to driving growth and development of e-commerce
    · Setting and regularly review pricing policies across the e-commerce product suite.
    · Monitoring competitor activity to understand trends in the market
    · Identifying the requirements for an effective fraud management structure and ensure Equity Bank’s activities are compliant with government and international Card Schemes’ regulations
    · Overseeing the liaison with external vendors to follow up on deliverables, handle issues and escalate as required
     
    Candidate’s Qualifications, Knowledge and experience
    · A bachelor’s degree in business or Information Technology from a recognized university or college
    · Internet savvy coupled with experience in on-line advertising and web design
    · Over 6 years working experience in an e-commerce related field of which 3 years must have been in management
    · Proven track record in achieving targets
    · Strong independent decision-making, organizational, planning and problem-solving skills
    · Creative analysis to identify growth/optimization opportunities
    · Holders of professional qualifications in IT and/or marketing will have an added advantage
     
    Desired Skills and Ability
    · Excellent interpersonal selling and networking skills
    · Able to work independently, with minimum supervision and demonstrate a good level of maturity
    · Strong Leadership skills
    · Team player and team developer
    · Good planning and organization skills
    · Good working knowledge of MS office suite
    · Ability to work under pressure and within set deadlines
    · Ability to work with minimum supervision
     
    If you feel that you are up to the challenge, kindly submit your application attaching your current cv.

  • Information Systems Auditor

    Information Systems Auditor

    Role Profile
    Reporting to the Head of Internal Audit, the job holder will assist in carrying out detailed evaluation of IT-dependent internal controls and audit review of bank’s information systems using specified methodology and in accordance with the Group’s audit plan.
    Key Duties & Responsibilities
    The incumbent is expected to:
    Gain a working knowledge of the bank with a focus on its business processes; policies and procedures; governance practices; and regulatory obligations which relate to information systems domain.
    Assurance: Participate in the execution of an approved annual IS risk based plan to ensure all processes and technological risks are identified; and instituted internal controls are tested for effectiveness in mitigating inherent and emerging risks.
    Advisory: Contribute and offering specialist guidance & advisory to IT and business stakeholders on processes’ internal control with the aim of reducing technological risks.
    Risk Management: Provide an independent assessment to the business view of technological risk as articulated via the existing framework as well as promoting risk management best practice.
    Preparing timely, clear, and accurate audit reports highlighting findings and making value adding recommendations.
    Conducting special investigations and reviews as may be assigned.
    Key Critical Competencies
    Knowledge of common IT and networking technologies (operating system, relational databases, network/mobile technologies) and including Oracle database, Unix/Linux/ Windows etc;
    Knowledge of information systems governance and security principles & practices; with an understanding of the concept of risk and risk assessment
    Knowledge and experience in the use of CAAT’s
    Experience in Report Writing and/or good & proven documentation skills;
    Detailed, methodical and result oriented;
    Excellent communication skills;
    Upholds high standards of integrity
    Requirements
    Bachelor degree in Computer Science, IT, Business Information Systems (or related technical/business field) from a recognized university;
    Hold of at least one of the following certifications: CISA, CIA, CISM or CISSP;
    At least three (3) years working experience in auditing of information systems in a professional audit firm or internal audit environment preferably in a financial institution;
    Understanding of the banking environment would be an advantage
    If you meet the above requirements, please submit your application by attaching your detailed Curriculum Vitae.