Website: Website http://ke.equitybankgroup.com/

  • Information Systems Compliance Manager

    Information Systems Compliance Manager

    Job description

    Independent Compliance Assessments: Carry out and coordinate IT compliance assessments across all business systems.
    Advisory: Contribute and offering specialist guidance & advisory to IT and business stakeholders on processes’ internal control with the aim of reducing technological risks.
    Conducting special investigations and reviews as may be assigned.
    Ensure IT compliance with regulatory requirements
    Review compliance on new products
    Review compliance on IT policies
    Review compliance with other stakeholders/partners/customers where there systems integrations.
    Work with Bank partners to conduct any IT reviews.

    Qualifications & Experience

    Bachelor degree in Computer Science, IT, Business Information Systems (or related technical/business field) from a recognized university
    Hold of at least one of the following certifications: CISA, CIA, CISM or CISSP
    At least six (6) years working experience in auditing of information systems in a professional audit firm or internal audit environment preferably in a financial institution
    Understanding of the banking environment would be an advantage
    Knowledge of common IT and networking technologies (operating system, relational databases, network/mobile technologies) and including Oracle database, Unix/Linux/ Windows etc
    Knowledge of information systems governance and security principles & practices; with an understanding of the concept of risk and risk assessment
    Knowledge and experience in the use of CAAT’s
    Experience in Report Writing and/or good & proven documentation skills
    Detailed, methodical and result oriented
    Excellent communication skills
    Upholds high standards of integrity

  • General Manager – Internal Audit

    General Manager – Internal Audit

    Job Description

    Provide leadership and strategic direction in the development and implementation of internal audit strategies, policies and procedures
    In consultation with the Board Audit Committee (BAC) and senior management, prepare an annual risk-based audit plan that is aligned to the bank’s strategies and objectives
    Coordinate and oversee the Internal Audit function to ensure implementation of the BAC approved audit plan
    Plan and ensure execution of financial, operational and information systems audits
    Review the reliability and integrity of financial and operating information and the means used to identify, measure, classify, and report such information
    Appraise the adequacy of internal controls through review of information system controls and other control mechanisms
    Periodically report to the Board Audit Committee on significant issues related to the bank’s risk management, control and governance processes and related management action plans
    Institute and uphold good working relationships with all stakeholders to ensure audit issues are promptly addressed
    Coordinate audit efforts with the bank’s external auditors and regulators.

    Qualifications & Experience

    Bachelor’s Degree in IT, Accounting or Finance from a recognized institution. Master’s degree a plus
    Professional qualifications – CPA and CISA or CISM or CIA
    Must be a member of ICPAK in good standing
    At least 10 years audit experience in either a bank or reputable audit firm, 4 of which must be in senior management
    Experience in information systems/information security audit is a must, with knowledge of auditing the following areas preferred:
    Core Banking;
    Oracle E-Business suite
    Digital business processes.
    Should possess in-depth knowledge of IFRS, ISAs and IIA Standards.

    Critical Competencies 

    Good knowledge and understanding of the Kenyan banking regulatory framework
    Hands–on experience in carrying out information systems/information security audits
    Working knowledge of computer assisted audit techniques (CAATs)
    Working knowledge of Team Mate
    Good analytical and problem solving skills
    Excellent interpersonal and communication skills
    Possess exemplary report writing skills.

  • Head of Derivatives Sales 

Human Resources Business Partner

    Head of Derivatives Sales Human Resources Business Partner

    Job description

    Building the banks treasury derivative sales capabilities in all the subsidiaries
    Designing policies to guide the operations and establishment of a Treasury derivative sales desk.
    Writing the appropriate board approval papers and credit limit approval papers needed for authorization to undertake derivative trades.
    Identifying end engaging clients on uptake of treasury derivative products.
    Liaising with the Treasury Sales and Corporate banking relationship managers in identifying and selling derivative products to clients.
    Ensuring that the synergy between the FX sales traders, FX interbank traders is achieved when selling derivative products.
    Ensuring that the target budget for derivative sales is achieved and surpassed every year.
    Liaising with legal department, finance, and treasury operations e.t.c, to ensure that the derivative trades are appropriately booked.
    Ensuring that client appropriateness before selling derivatives is assessed.
    Ensuring that all the legal documentation protecting the bank’s interest is signed by the clients before engaging in derivative trades.
    Ensuring that there is appropriate supervision of the derivative sales trader.
    Ensuring that the derivative sales unit has the appropriate systems and technology to undertake its functions.
    Liaising with compliance, market risk and credit risk departments to ensure that the bank does not miss-sale derivative products to clients.
    Providing leadership and a differentiated thinking in making sure that the bank takes a leadership position in derivative sales in the Africa region.
    Developing banking partnerships with large offshore banks which will enable the bank offset any derivative positions.
    Ensuring the bank does not run any derivative positions in its balance sheet and that all derivative trades are done on a back-to-back basis with other banks.
    Reporting any issues in the derivatives sales unit to the Group Director of Treasury

    Qualifications & Experience

    Graduate degree from a well-recognized University with a Bias to a Business related field or Marketing
    Expert knowledge; exhibits an exceptional degree of ingenuity, creativity and resourcefulness.
    Excellent business acumen and strategic thinking.

    Key Critical Competencies

    High level negotiation to get new and additional business
    Preparation of various reports including customized client proposals according to the client’s need
    Coordination with various key departments for delivery of seamless service to clients
    Competitor and Industry analysis – actively review and monitor competitor product offerings and monitor industry trends

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  • Imt Agents Supervisor

    Imt Agents Supervisor

    Job Description 
    Job Responsibilities/Accountabilities

    Liaison person between the IMT agents, Equity Bank and Money Remittances partners to enhance business growth and revenues. 
    Responsible for IMT agency distribution channel strategy implementation for the group 
    Spearhead identification and recruitment of targeted IMT agents for the group
    Drive agreed bank profitability and revenue growth on remittances
    Oversee sales & revenue generating activities of the Agency network
    Meet the agreed IMT agents target volumes and revenues
    Perform periodic reviews and drive performance of the IMT agents
    Oversee branding as per approved branding operation standards
    Act as the link between the IMT agents with the international remittances partners
    Implement fraud and AML mitigation measures required by various partners at the IMT agents level 
    Formulate and execute an IMT agents training program that ensures every IMT agent is equipped with the necessary knowledge to carry out the business
    Monitor and profile the agents to ensure 100% compliance with laid down procedures and regulations 
    Ensure compliance as per CBK agency prudential 
    The link between the Bank Remittance operational support function and the agents for faster, timely and quicker issues resolutions 
    Filing contractual returns with the money transfer partners
    Retention of the IMT agents Desired Knowledge, Skills and Competencies
    Good knowledge of international remittances business and the regulatory framework 
    Excellent interpersonal selling and networking skills
    Able to work independently with minimum supervision and demonstrate a good level of maturity
    Strong leadership skills and a team player 
    Thorough knowledge of AML and KYA policy guidelines
    Thorough knowledge and application of CBK prudential guidelines
    Ability to work under pressure and within set deadlines

    Experience and Qualifications 

    At least an O-Level pass of C+ 
    Diploma and/or Degree certificate in a business related field
    Holders of a compliance and AML related professional qualification will have an added advantage
    5 years’ experience in managing Financial Distribution Networks
    At least 4 years’ banking experience
    Effective writing and presentation skills in English

  • Communications Officer, Multi Media Graphic Designer 

Corporate Credit Risk Analyst

    Communications Officer, Multi Media Graphic Designer Corporate Credit Risk Analyst

    Job description
    Role Description
    Reporting to GM-Digital and Social Media, the multi-media graphic designer will be responsible for supporting various business functions of the Bank through planning, developing and producing print and electronic media artworks, motion graphics and animations that connect with the respective target audience. The role holder will also be required to be conversant with industry trends and familiar with standard graphic design software.
    Duties and responsibilities

    Create overall layout and design for print and electronic media in adherence to brand guidelines
    Conceptualize, design and creatively package commercials, marketing promos, adverts and editorial products
    Design and produce materials – both digital and print – including signage, brochures, web pages, posters, wallpapers, displays advertisements and more
    Create 2D and 3D model animations as well as motion graphics and execute as briefed
    Create storyboards that depict scripts and narratives as per business briefs
    Create motion graphics for our in-house displays. These include sponsor animations, logo treatments, opens, headshots, etc
    Provide creative concepts as well as make sound recommendations to improve corporate branding using graphics
    Organise and prioritise work and meet strict deadlines
    Work closely with the advertising department to create and manage designs from concept through to final deliverables
    Manage multiple projects and remain flexible through multiple revisions while keeping a keen attention on detail
    Execute and manage production of communications deliverables
    Translate project concepts into digital media deliverables
    Ensure graphic solutions are optimised for integration, performance, usability and sustainability

    Required skills, qualifications and Competencies

    Bachelors degree in one or more of the following areas: Media Arts, Animation, Broadcasting, Video Production, graphics Design, Journalism and Communication or related field
    Minimum of 3 years’ experience in design production
    Passionate and creative artist with a knack for storytelling and attention to detail and with a portfolio/ showreel that showcases this.
    Competence in industry-standard 2D and 3D software such as Flash, 3DS Max, Maya, LightWave, Softimage, After Effects and Cinema 4D a plus
    Proficient in graphic design tools, specifically Adobe CS (such as InDesign, Illustrator, Photoshop) and other design software
    Knowledge of CSS, HTML, hands-on experience of content management systems. Skills in HTML5, XHTML/CSS, PHP and JavaScript will be an added advantage
    Excellent knowledge in multimedia designs for both print and digital
    Ability to keep current with emerging design trends and technologies
    Highly time sensitive, respect for planning and tight deadlines, able to cope with pressure and fast paced environment
    Strong adaptation skills, result driven, flexible, and strong communication skills
    Good work ethic and an entrepreneurial spirit to innovate and thrive in a demanding environment
    Strong attention to detail and organizational skills with the ability to prioritize and multi-task
    Good at taking briefs and understanding requirements
    Loves being part of a creative team and collaborating with design leads

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  • Communication and Advertising Officers

    Communication and Advertising Officers

    Job description Key Duties and Responsibilities

    Working closely with the creative agency and assigned business functions, coordinate the creation of 360 degrees advertising and communication campaigns
    Liaise with service providers to ensure proper preparation and execution of corporate events including brand visibility in such events through branding opportunities
    Negotiate with suppliers for best possible value for investments
    Identify opportunities for sponsorships and promotions in close consultation with various business functions and in line with business goals. Support business functions in such events by availing necessary materials required and advice
    Manage vendor contracts; exercise diligence in tracking expenses to meet expense/ budget goals
    Monitor vendor performance by ensuring alignment with market value for services rendered
    Interface with all Equity Bank teams and offices to optimize events and associated campaign’s effectiveness

    Desired Qualifications, Knowledge and Expeience

    Degree or equivalent in Advertising, Marketing, Communication or a business related field
    Professional training in Advertising, Communications, Public Relations or Event Management
    Over 3 years relevant experience in marketing or event management in a large media organization or in communication function in an established organization.

    Desired Competencies

    Good negotiation skills
    Excellent communication, organizational and interpersonal skills
    Strong analytical ability
    Able to work well with minimum supervision
    Flexible, ability to identify and resolve problems quickly
    Creative thinker and fast learner, ability to communicate ideas effectively
    Team player
    Computer proficiency

  • Head of Sales and Distribution

    Head of Sales and Distribution

    Job description
    Role Overview
    The successful candidate will be responsible for managing the Go to Market and Sales Strategy for Equitel and EazzyPay Products and Services through effective management and coordination of market demand monitoring, planning and sales processes on time and within budget. This role will also entail establishing mutually beneficial strategic business relationships and partnerships in order to achieve the set revenue objectives.
    Key Duties & Responsibilities

    Evaluate market potential and formulate performance indicators for the different Equitel and EazzyPay revenue streams.
    Align the revenue indicators to the business revenue targets
    Develop monitoring and evaluation templates for revenue performance management.
    Develop and align revenue targets for each function in Finserve business unit to ensure achievement for the overall target.
    Identify strategic business partners and champion development of the relationships.
    Prospect and recruit new business partners aligned to the Finserve’s strategy and focus.
    Formulate and manage the implementation of business development plans for Finserve.
    Cross functional management and coordination of all activities within Finserve and the Bank in relation to activities being done with the business partners to ensure business growth
    Ensure all contracts are executed with Business partners prior to trading
    Define and agree the terminals implementation scope and translate this into requirements for the various portfolios.
    Development of the handset portfolio in line with Finserve’s strategic business direction.
    Management of the after sales support function and development of service level agreements to ensure adherence to quality standards for all terminals acquired by the business.
    Lead supplier negotiations with terminal vendors and third parties and get the best value for Finserve and provide view of handsets roadmap against business requirements.
    Champion the development and maintenance of effective and mutually beneficial relationships with different types of business channels.
    Develop prioritization tools for building relationships with key partners by ranking them. The 20% of highest potential clients to have 80% support, while the 80% to have 20% support.
    Ensure strict adherence to all contractual requirements in consultation with the Legal Business Partner.
    Ensure that the sales and business development team is adequately resourced to deliver against new business targets
    Prepare the GTM and Sales structure and align it within Finserve’s and Equity Group’s direction.
    Enforce desired organizational culture within the team
    Ensure highest level of integrity through reinforcing high ethical and compliance standards in the terminals acquisition, sales and distribution processes.
    Report on the business performance across all revenue streams.

    Critical Competencies

    Planning
    Implementing/Coordinating
    Motivating
    Problem Solving and Designing
    Assessing and Evaluating
    Integrating/Coding/Estimating
    Learning & Researching
    Influencing and Advising
    Writing /Drawing.

    Education Requirements

    Bachelors Degree in Sales and Marketing or a business management discipline
    10 years hands – on experience in Sales Management & Business Development in a highly competitive commercial environment
    5 Years’ experience in management
    Good understanding of the Kenyan market, subscriber preferences and subscriber trends
    Experience in learning technology, enterprise applications or testing marketplace.
    Have strong business/financial acumen with experience developing metrics and pricing and compensation programs.
    Good product intuition.
    Strong analytical skills with exceptional attention to detail.
    Good understanding of financial principles, understands financial ratios, can interpret standard financial statements
    Excellent contract negotiation experience and high rate at successfully closing deals
    Innovative, creative and resuls oriented
    Strong interpersonal and people skills
    A team worker with strong customer focus
    Strong communication/presentation skills
    Strong familiarity with business management
    Confident, self-assured, personable and presentable.
    Highly organized, conscientious and detail oriented

    If you meet the above requirements, please submit your application by attaching your detailed Curriculum Vitae.

  • Digital Graphic Designer

    Digital Graphic Designer

    Job Description
    Role Overview
    Key Duties & Responsibilities
    Work closely with product teams to define and contribute to the design, creative direction and design of our digital products
    Design delightful illustrations and/or interactions to be used across different platforms (apps, websites, print)
    Create brand style and identity guidelines
    Provide feedback to product and development teams on design components
    Be an advocate for our brand throughout our organization
    Essential Competencies

    Excellent communication skills
    Accuracy and attention to detail with excellent organizational skills
    Contribute as a strong collaborator with product and project teams
    Artistic Skill
    Technical Skill
    Social Skill
    Work Ethic

    Education Requirements

    2-3 years of design experience.
    Preference will be given to candidates with a portfolio demonstrating their talent and skill as an illustrator/graphic artist
    Bachelor’s degree in design or related subject
    Strong layout and typographical skills
    Skilled with Photoshop, Illustrator, InDesign, After Effects or other design tools
    Body of work demonstrating strong design process and visual design skills

    If you meet the above requirements, please submit your application by attaching your detailed Curriculum Vitae.

  • Product Manager – Digital

    Product Manager – Digital

    Job description
    Role Overview
    Key Duties & Responsibilities

    Understanding consumer behaviour and market trends in product category
    Develop, organize and execute the digital products roadmap according to defined customer segments.
    Coordinate with developers/designers on feature ideation and implementation.
    Collaborate with customers, technical, creative and business stakeholders to ensure timely and accurate product implementations.
    Champion product advocacy and sales internally through internal business engagements and trainings
    Define success measures of product releases and marketing campaigns in liaison with go-to market teams.
    Drive for the relevance of channels and best user experience by partnering with customers and partners to determine future needs.
    Assess and drive product adoption as per defined KPIs and customer segments.
    Product life cycle management – devising product, marketing, sales related initiatives to ensure that targets are met
    Present and interpret MIS, trends and usage of products to a wider management audience.
    Competition analysis and tracking by features, price, channel, segment

    Essential Knowledge

    Product management experience, specifically managing digital properties (web & mobile applications etc.)
    Experience developing new product features and generating ideas for growth
    Experience writing feature requirements for new feature development & launches
    Understand the latest technology trends, new functionality and feature development, conversion optimization, etc. along with a desire to continue learning in these areas.
    Good design aesthetic and a strong ability to judge visual appearance, ensuring alignment with brand and enterprise standards
    Strong communication and collaboration skills that’ll aid in working cross functionally
    Demonstrated ability to work in a fast-paced, “self-starter” environment serving as a catalyst for change and managing multiple work streams simultaneously
    Ability to synthesize data, identify trends and recommend viable solutions

    If you meet the above requirements, please submit your application by attaching your detailed Curriculum Vitae.

  • Senior Business Growth & Development Manager

    Senior Business Growth & Development Manager

    Job description
    Job Purpose
    To generate new business whilst maintaining existing Corporate and High Net worth Client base in order to achieve business growth targets
    To ensure that high quality standards of customer experience is provided in order to attract, retain and grow wallet share for increased sustainable business
    To optimize resources mainly human capital and Bank assets in order to achieve a quality, effective and efficient business model while appreciating the business risks.
    Reporting to the Regional General Manager, the role holder will be responsible for the following:
    KEY RESPONSIBILITIES

    Strategy Execution

    Own the Branch targets and deplore a robust strategy on how to meet and exceed the targets
    Unlock key business opportunities and manage key relationships and clients
    Harness support of key business enablers to support realization of the strategy

    Business Development

    Build trusted relationships with both Corporate and High Net worth Clients and other key stakeholders with an aim to expand market and grow wallet share
    Promote and execute business growth initiatives and new products
    Proactively market lending and deposit opportunities from current and prospective clients
    Champion growth of non-funded income lines to ensure a balanced healthy business
    Understand and provide clear direction to the branch based on market analysis and local area customer trends and competitor offering
    Budget accountability: responsible for strict cost management in the branch.

    People Management

    Drive and inculcate the right Corporate culture at all times
    Create an empowering environment for direct reports that fosters creativity and encourages innovation
    Develop a high performing team through effective use of KPIs/ SMART targets and timely reviews with active feedback and coaching
    Ensure training of staff is carried out and business continuity plans are in place
    Reward and recognize high performing teams and staff, hence motivating the team towards high performance
    Directly responsible for discipline among staff within the branch by following the Bank’s disciplinary and grievance procedures
    Conduct regular meetings with branch staff to ensure all staff are on track on performance, receive feedback on any issues arising from the business and support those with performance challenges
    Mentor and develop upcoming Managers.

    Customer Experience

    Ensure the branch achieves service excellence by closely monitoring and improving customer service standards, through closely working with the Regional Customer Service Managers
    Ensure regular training on customer service is done for the branch teams by the Customer Service Champions
    Ensure stellar customer service and prompt attendance to any customer complaints.

    Compliance & Risk

    Ensure that all operations and controls within the branches are adhered to and in compliance with set regulations, to protect the business
    Achieve performance standards in the branch audit; low portfolio at risk (PAR) by ensuring that there is quality lending; no frauds and overall high compliance standards; Participate in Branch Credit Committee meetings
    Budget planning, control and evaluation for the Branch.
    6. Brand & Corporate Social Responsibility (CSR)
    Promote the Brand of the Bank by ensuring cleanliness, branding and participating in community related initiatives
    Support CSR activities in the Branch and beyond
    Guard the Bank against reputational risk by ensuring effective governance in the Branch.

    Additional Responsibilities: On request, participate in Departmental and or Group wide business initiatives including any other matters that may be assigned from time to time.
    Behavioral Competencies

    Is exceptional at relationship management
    Is an inclusive leader with an extroverted interest in people
    Enjoys responsibility, authority and the social initiative required by a leadership position
    Applies pressure in a charismatic way to achieve an objective and to gain acceptance of their point of view
    Applies interpersonal skills, self-confidence and charisma to influence and persuade
    Is an excellent motivator, knows how to communicate and can persuade
    Is very independent, has no difficulty accepting risks and has a strong sense of urgency.
    Leadership Style
    Display initiative and an enthusiastic, positive and persuasive style
    Take immediate control of situations and does what it takes to attain objectives and solve problems
    Makes decisions in a spontaneous and confident way, based on the available information
    Is a good team leader; with a confident and “in charge” attitude to lead the group to the completion of goals
    Encourages direct reports by delegating work, exerting effective controls progressively towards objectives
    Able to lead and inspire the team including other managers to achieve results.

    Desired Knowledge

    Thorough understanding of the Banking industry and the policies and procedures of the Bank
    Good knowledge of the business environment, industry regulations and government regulations
    Strong marketing and selling skills
    World class customer service skills
    Able to handle very complex transactions both funded and non-funded
    Able to have a wholistic view of the client for value chaining, wallet sizing and business deepening
    Good working knowledge of MS office suite and Bank’s systems.

    Qualifications & Working Experience

    Holder of a degree (business related preferably) from a recognized University will be desired) or its equivalent with 10 years’ experience in a managerial function 5 years of which must be in a large sized branch
    Over 12 years working experience in the financial/ service industry
    Holder of banking professional qualifications such as ACIB or AKIB and working experience in a multicultural environment will have an added advantage
    Experience in both Bank operations and credit will be an added advantage

    If interested and you meet the above requirements, please submit your application by attaching your detailed Curriculum Vitae.