Website: Website http://ke.equitybankgroup.com/

  • Project Coordinator 


            

            
            Account Manager-Finserve

    Project Coordinator Account Manager-Finserve

    Description

     Reporting to the Associate Director Energy & Environment the ideal candidate’s key duties and responsibilities will include:

    Key Duties and Responsibilities

    Coordinate the implementation of KOSAP (Kenya Off-Grid Solar Access Program) in 14 Counties
    Engage and leverage on key stakeholders in the 14 KOSAP Counties.
    Work towards achieving sales targets of 23,000 improved biomass stoves by 2022 and 23,900 solar home systems in the 14 Counties under KOSAP program
    Manage the Cookstove Results Based Financing Program as per the implementation guidelines contained in the project document.
    Coordinate the EcoMoto Program (LPG, Improved biomass stoves, Solar home Systems, Water Purifiers and water tanks)
    Reports generation in the prescribed format by the KOSAP program
    Production of monthly reports
    Support other initiatives of the pillar as may be signed from time to time

    Skills/Experience required

    Sales and marketing
    RBF project implementation
    Computer esp. Microsoft Excel
    Customer service
    Excellent Writing skills  
    Presentation skills
    Willingness to travel regularly to within Kenya especially in marginalized Counties

    Qualifications

    University degree preferably in a business course
    Min 3 years experience 2 of which are in renewable energy sector in Kenya preferably in a sales position

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  • Account Manager-Finserve 


            

            
            Finserve Product Development (Telephony)

    Account Manager-Finserve Finserve Product Development (Telephony)

    Job Purpose:  

    The account manager will be responsible of driving the Finserve strategy through marketing and selling our products across Africa. They will drive revenue for new and existing capabilities. The account manager will be in charge of customer on-boarding, customer retention and customer relationship management.

    Job Responsibilities/ Accountabilities:

    Customer front line management through the CRM to generate new sales and support existing customers. 
    Identify and propose potential business deals by visiting, contacting existing and potential customers to cross sell and up sell.
    Understand customers’ needs and guide the customer on the best suited product for their business. And prepare proposals.
    Ensure delivery of professional and premium customer service to all customers; and adequate after-sales support and relationship management.
    Carry out Know Your Customer checks and fully understand the customer business as per set guidelines on compliance.
    Follow the set sales processes and procedures and attend the sales weekly meetings.
    Work towards the sales targets, plan and execute the sales program including dormant accounts re-activation and ensure profitability.
    Actively participate in sales projects with other partners, training and workshops, shared marketing events and campaigns.
    Prepare, analyse and present timely sales report. Update on sales targets, activities, achievements, products pipeline and performance.
    Gather and distil customer and market insights, monitor market trends and feedback and share proposals on the same to the management team in a timely manner. 

     

    Qualifications

     

    Key Critical Competencies

    Excellent people and management skills to interact with customers, colleagues, cross-functional teams and third parties. And able to build rapport quickly.
    Excellent communication skills (verbal and written)
    Fluent, confident and with strong presentation skills.
    Persuasive, with strong and analytical and negotiation skills.
    Passionate about sales, has a genuine customer focus, innovative and a team player.
     Proven track record in CRM system management, pipeline planning and reporting. 
    Excellent planning, organizational and time-management skills.
    Persuasive, with strong and analytical and negotiation skills.
    Ability to work calmly under pressure in a performance driven organization and able to meet deadlines.
    Self-motivated and can work with minimum supervision.

    Requirements:

    University degree from a well-recognized university.
    3 to 5 years’ experience in marketing, sales and product management preferably in the fintech industry.
    Background in payments and e-commerce within Kenya & East Africa region is a strong plus.
    Proven ability to analyse complex business issues and identify, design and implement effective practical recommendations.

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  • SOA Developer 


            

            
            Back-end Developer 


            

            
            Payment Gateways Integration Developer

    SOA Developer Back-end Developer Payment Gateways Integration Developer

    Description

    In line with enhancing career progression of staff and to support the business growth, we seek to recruit a senior well-qualified, experienced, self-driven, highly motivated and passionate candidate to fill the following position within the Administration Department

    Reporting to the Head of Development, the developer will serve as the subject matter expert for the technologies and solutions used in the development of the business applications .

    The developer will works closely with project managers, team lead and business analysts in defining requirements/stories for system functions. Provides vision, expertise and technology-based solutions in long range planning in the area of systems design. Utilizes in-depth knowledge of technological alternatives and business requirements to recommend solutions that are user friendly, efficient and scalable. Ability to communicate in group settings as well as ability to collaborate within team and cross teams.

    Work closely with stakeholders to provide product solutions and technical oversight for multiple concurrent projects, including sharing expertise on standards, guidelines, and design best practices for the solution based on industry accepted practices.
    Choosing the system architecture and each individual component of this system at a high level
    Choosing the technologies for the implementation of each component and connections between the components
    The developer will serve as the subject matter expert for the technologies and solutions used in the development of the business application.
    The developer will work closely with project managers, team lead and business analysts in defining requirements/stories for system functions. Provides vision, expertise and technology-based solutions in long range planning in the area of systems design. Utilizes in-depth knowledge of technological alternatives and business requirements to recommend solutions that are user friendly, efficient and scalable. Ability to communicate in group settings as well as ability to collaborate within team and cross teams.
    Ensure that the solution is in line with the architectural review and Code-review
    Ensure that the solution developed is in line with the coding standards.
    Expert understanding of object oriented programming and multi-threaded languages.
    Expert understanding of design patterns, object construction, and deployment strategies for multi-tiered applications.
    Translate workflow steps into business process activities and nested processes.
    Tailor user experience screens for each process activity to enable end-users to interact with multiple internal/external systems through a single interface
    Work with other developers and stakeholders to create and maintain a robust framework to support the mobile and web apps
    Build proof of concept examples or graphical simulation software. Then maintain product test software and demos for training purposes.
    Maintain and improve the performance of existing software
    Design and update software database
    Test and maintain software products to ensure strong functionality and optimization
    Recommend improvements to existing software programs as necessary
    Expert understanding of object oriented programming and multi-threaded languages, J Developer and Java Integrations.
    Ability to define and implement business processes at workplace.
    Expert understanding of design patterns, object construction, and deployment strategies for multi-tiered applications.
    Develop software applications according to the technical documentation and designs provided by the Business Analysts
    Performs Unit testing level regression tests throughout the application development life-cycle.
    Ensures that code revisions are maintained in the Group’s source code repository.
    Maintains a coding style that conforms to that specified by the Lead, Software Developer.
    Ensure (as much as is possible) that applications are developed using an Object-Oriented programming language with appropriate coding segments descriptions. This would facilitate easier maintenance for all applications developed by another developer.
    Develop release documentation for completed and tested applications/solution preparatory to go live.
    Collaborates with the Business Analyst to develop operational/technical/support documentation for end users where applicable
    Ensures that the application is ready for the User Acceptance Test (UAT) as per the test plan developed by the Business Analysts.
    Participate in the UAT for the application developed.
    Ensure that all software defects reported during the UAT are corrected before Go-Live.
    Carry out routine maintenance to applications as the need arises on the development environment only and make patches available for production as may be required.
    Submit the administrative username and password of all applications systems developed to the Team Lead, Strategic Control unit. This should include database access usernames and passwords.
    Constantly update technical knowledge and skills by attending in-house and/or external courses, reading manuals and accessing new applications.
    Plan, prioritize and manage workloads and project schedules
    Perform Other duties / Special Projects as assigned

    Qualifications

    4+ years of software development and design experience
    4+ years of experience in managing a large software development
    Experience in developing Services Orientated Architectures (SOA)
    Experience in Oracle Fusion Middleware (BPEL, BPM, OSB, BAM, OSR, OER) products.
    High level knowledge of SOA frameworks, and web services integration via SOAP, XML, XSL, XSLT, XPATH, XQuery, WSDL, Java, etc.
    Expertise in relational database concepts and database management systems.
    Knowledge in Enterprise Architecture frameworks
    Proven ability to translate complex business needs into technical solutions.
    Proven experience in software design and object oriented programming languages such as Java
    Exposure to SQL Server, PostgreSQL or  Oracle Database and MySQL experience highly desirable
    Solid experience in using design patterns, distributed paradigms, modeling techniques such as UML.

    Other Qualities

    Strong conceptual and analytical skills – demonstrating outside-the-box problem solving skills
    Outstanding communication skills and the ability to work well within a team environment and within tight deadlines.
    Thrive in diversity. Succeed in an organization that actively promotes networking and mentorship among all communities
    Proven experience working with business and technical staff with competing priorities, in particular, conflict resolution, mediating opposing viewpoints and solution negotiation.
    Extensive experience in the design, development, implementation, support, and administration of major information and technical systems. Includes, solid software development life cycle (SDLC) experience.
    Demonstrated analytical and problem solving skills in business analysis, systems design, technical design and specification and implementation of major information and technical systems.
    Demonstrated broad knowledge of new technologies, development practices, architecture methodologies, and software quality practices.

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  • Business Development Officer 


            

            
            Regional Manager- Asset Finance

    Business Development Officer Regional Manager- Asset Finance

    Description

    In line with enhancing career progression of staff and to support business growth, we seek to recruit a qualified, experienced, self-driven, highly motivated and passionate candidate to fill the following position in Asset Finance within SME Banking.

    Job Purpose;

    The Regional Supervisor will support the business to achieve its goals and objectives as outlined in the strategy of the Sector, while ensuring full compliance to bank policy, business and statutory regulations. He will champion, unlock and ensure the growth of a quality Asset Finance book within the various customer segments, and/or the region(s) allocated, through liaison with the bank’s business partners and branches, in line with the bank’s CSF number 4.

    Job Responsibilities/ Accountabilities:

    As a Regional Supervisor, he/she is charged with implementing policies and programs that support the Bank’s overall strategic direction in Asset Finance and Insurance Premium Finance (IPF), for the segment or region allocated. The roles will include;

    Building new and maintaining existing good rapport with external partners e.g, Motor vehicle and Equipment dealers, Insurance Companies, and business associates to unlock leads and ensure flow of business to the bank, through the branches. 
    Working on existing ecosystems (value chains) in liaison with the larger SME team, Sector and the branches, in the real economy and ensuring a holistic customer centric business relationship approach, so as to exploit and generate business to the bank.
    Building new and maintaining existing relations with other business partners, credit sectors and clients, to ensure full exploitation of cross selling opportunities for bank products.
    Generate leads for the upper SME and Corporate business, offering Support to branches in appraisal and closure, while maintaining strong relationship management.
    Carry out continues marketing intelligence on competition and providing feedback to the sector.
    Ensuring SLAs are honoured and acceptable TAT levels observed for optimal customer experience.  

    Essential Knowledge

    Has basic understanding of SME Banking and the local vehicle and equipment Market landscape,
    He should exhibit an exceptional degree of ingenuity, creativity and resourcefulness.
    Ability to mentor, guide and transfer knowledge to the team.
    An understanding of the loan credit process will be an added advantage, though not mandatory.

    Key Critical Competencies

    Business and current affairs awareness,
    Strong analytical and problem-solving skills,
    Excellent planning skills,
    Goal oriented with ability to work under minimal supervision,
    Excellent interpersonal skills and a people person
    Excellent and effective communications skills, both orally and in writing,
    A Team player with Strong marketing and sales skills,
    Social/Outgoing, and likes travelling,
    Demonstrates high standards of integrity,

     Qualifications

    Minimum of a Diploma from a recognised institution
    At least 30 years of age
    Minimum 6 Years’ experience in credit customer facing role/ front office.
    Experience in SME Banking, a Marketing or Sales qualification are not mandatory but will be an added advantage.

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  • Agriculture Field Officer 


            

            
            Agriculture Field Manager

    Agriculture Field Officer Agriculture Field Manager

    Description

    Equity Group Foundation (EGF) is a corporate foundation of Equity Group Holdings Plc. It was created in 2008 to undertake the social investment work of the Bank. It focuses on six critical thematic areas; Agriculture, Education & Leadership Development, Energy & Environment, Entrepreneurship, Financial Education & Inclusion, and Health. Equity Group Foundation (EGF) is seeking additional talent to serve in the role outlined below.
     
    Role Description:

    Agriculture Field Officers will act as an integral part of implementing FASRAT Project. The project aims at enhancing access to financial services by building financial education, entrepreneurship capacities of 60,000 farmers and 5,000 SMEs. The field officer will be responsible in recruitment, and supporting the project target beneficiaries by implementing different interventions across the regions.

    Recruit farmers and SMEs with financial access as per the project targets.
    On-board project beneficiaries to digital platform access markets, financial services and training contents.
    Implement project interventions to ensure that the project beneficiaries can access financial services.
    Train farmers in crop, animal production, financial education and other areas per the training needs assessment.
    Represent Equity Group Foundation in the area of agriculture / Development Programme to other Equity staff and local partners.

    Qualifications

     University degree in Agriculture, Agribusiness, development studies or related fields and a preference for related course
    3-5years experience in implementation of agriculture projects
    Solid knowledge and understanding of the Agriculture value cha//8in in Kenya
    Good knowledge and understanding of financial services for agriculture sector in Kenya.
    Good understanding of crop and livestock husbandry in the entire production cycle.
    Hardworking, result oriented with social skills for initiating and managing relationships with project partners and stakeholder.
    Excellent communication skills, both writing and verbal
    Flexible to adjust to work schedules and priorities to meet deadlines, multitask assignments and work in a dynamic environment

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  • Facilities Officer-Projects Management

    Facilities Officer-Projects Management

    Job Purpose:  Planning, coordination and implementation of construction projects that is; tracking project timelines and costs, quality management and engaging consultants and contractors on the same.

    Job Responsibilities/ Accountabilities:

    Ensuring that all projects are done within stipulated budget, timelines and standards
    Site supervision and management including preparation of progress reports
    Briefing stakeholders on progress of ongoing projects
    Compile all documents necessary for CBK branch approvals to open and commence operations and follow up on the same with Legal
    Providing a cost tracker for all projects
    Providing necessary support infrastructure for all special projects and special events
    Facilitating construction, relocation, expansion and closure of ATM stations as per business strategy
    Providing support to all the subsidiaries expansion and related issues in conformance to Group and In-country regulatory requirements
    Provide a support role to the maintenance officer in their absence to ensure all Service requests pertaining to the category are resolved and the corresponding costs trackers are updated accordingly

    Essential Knowledge

    Ability to interpret building designs
    Ability to come up with constructions costs estimates
    Good communications and interpersonal skills
    Computer skills- good knowledge in Microsoft based applications i.e. MS word, excel, power point etc.
    Ability to innovate and creative diligence

    Qualifications

    Business awareness
    Strong analytical skills and problem solving skills
    Excellent planning and coordination skills
    Ability to work under minimum supervision
    Ability to work long hours with intensive travel.
    High personal standards and goal oriented
    Team player
    Ability to make sound decisions
    Ability to coordinate multiple projects at the same time.

    Requirements:

    Degree in Civil Engineering, Quantity Surveying, Construction Management,Interior Design
    Professional qualification in Building Constructions Management or Facilities Management.
    Proven ability to analyse complex business issues and identify, design and implement effective practical recommendations

    Apply via :

    equitybank.taleo.net

  • Client service officer

    Client service officer

    Description

    Job Purpose: 

    Capture all queries (including verbal, written, telephone, e-mail etc) on the bank’s query logging system.
    When directly receiving customer enquiries, attempt to resolve the enquiry at the first instance by using the bank’s systems. Only escalate to the Client Service Manager when all other efforts have been exhausted to resolve the customer’s request.
    Explain to customers on the process flows for all their requests, including timelines and requirements expected from the Bank and Client.
    Explain the banks procedures, security requirements (such as the requirement to provide sufficient identifying information when carrying out a transaction) as well as services to customers.
    Resolve queries – escalate where unable, to resolve to the Client Service Manager.
    Inform customers of the value of using the Customer Feedback system, including explaining to customers how the bank uses their feedback to improve service.
    Ensure that all geographically assigned clients are maintained, managed and all their banking  needs resolved.

    Job Responsibilities/ Accountabilities:

    Answering and managing incoming calls.
    Handle and resolve Oracle Service cloud emails and Queries
     To receive, acknowledge and speedily resolve customer service requests as per set Service Level Agreements.
    To cross sell and market, the Bank’s products and services to ensure increased international banking & remittance customer base and increased value per customer.
     Reporting and giving feedback to branch management on levels of customer satisfaction and recurrent issues.
    Escalating issues raised via phone to the relevant teams and support the entire branch network on international banking and remittance related queries.
    Partner support through calls and emails.
    Research required information using available resources
    Capture new customer infromation in to the system as well as updating existing customer information.
    Document all information according to standard opertaing procedures.
    To ensure that high standards of Customer Service are maintained through out service levels.
    100% compliance to the Bank’s policies and procedures.

    Essential Knowledge

    Should have clear verbal and written communication skills.
    Should present great professionalism and organizational skills.
    Should be proficient in data entry and basic computer skills.

    Key Critical Competencies

    Business awareness
    Strong analytical skills and problem solving skills
    Excellent planning skills
    High personal standards and goal oriented
    Excellent interpersonal skills
    Excellent and effective communications skills, both orally and in writing
    Strong coaching skills
    Strong sense of responsibility and urgency.
    Attention to details and ability to identify fraudulent activities.
    Show world class client service skills on phone, email and verbally.
    Ability to work well with minimum supervision.

    Qualifications

    Job Purpose: 

    Capture all queries (including verbal, written, telephone, e-mail etc) on the bank’s query logging system.
    When directly receiving customer enquiries, attempt to resolve the enquiry at the first instance by using the bank’s systems. Only escalate to the Client Service Manager when all other efforts have been exhausted to resolve the customer’s request.
    Explain to customers on the process flows for all their requests, including timelines and requirements expected from the Bank and Client.
    Explain the banks procedures, security requirements (such as the requirement to provide sufficient identifying information when carrying out a transaction) as well as services to customers.
    Resolve queries – escalate where unable, to resolve to the Client Service Manager.
    Inform customers of the value of using the Customer Feedback system, including explaining to customers how the bank uses their feedback to improve service.
    Ensure that all geographically assigned clients are maintained, managed and all their banking  needs resolved.

    Job Responsibilities/ Accountabilities:

    Answering and managing incoming calls.
    Handle and resolve Oracle Service cloud emails and Queries
     To receive, acknowledge and speedily resolve customer service requests as per set Service Level Agreements.
    To cross sell and market, the Bank’s products and services to ensure increased international banking & remittance customer base and increased value per customer.
     Reporting and giving feedback to branch management on levels of customer satisfaction and recurrent issues.
    Escalating issues raised via phone to the relevant teams and support the entire branch network on international banking and remittance related queries.
    Partner support through calls and emails.
    Research required information using available resources
    Capture new customer infromation in to the system as well as updating existing customer information.
    Document all information according to standard opertaing procedures.
    To ensure that high standards of Customer Service are maintained through out service levels.
    100% compliance to the Bank’s policies and procedures.

    Essential Knowledge

    Should have clear verbal and written communication skills.
    Should present great professionalism and organizational skills.
    Should be proficient in data entry and basic computer skills.

    Key Critical Competencies

    Business awareness
    Strong analytical skills and problem solving skills
    Excellent planning skills
    High personal standards and goal oriented
    Excellent interpersonal skills
    Excellent and effective communications skills, both orally and in writing
    Strong coaching skills
    Strong sense of responsibility and urgency.
    Attention to details and ability to identify fraudulent activities.
    Show world class client service skills on phone, email and verbally.
    Ability to work well with minimum supervision.

    Requirements:

    University degree in relevant field or equivalent with a minimum of 2 years’ experience in Customer Service functions.
    IT literacy.
    Able to operate in a performance driven organization
    Knowledge of Bank’s customer segments, product types, service channels and tariffs. 
    Should be of sound knowledge of global business environment, regulations and operations is desirable.

    Apply via :

    equitybank.taleo.net

  • Core Banking Support Engineer

    Core Banking Support Engineer

    Job Purpose: 

    The Applications Systems Support Engineer will support the business to achieve its goals and objectives by using effective, contemporary IT practices, policies and procedures to achieve strategic objectives. Responsible for developing and implementing policies and programs that support the organizations overall strategic directions. Oversees various areas of Enterprise Business Application systems, such as Ticket raised resolutions, Application (VAS) Initiatives and project activities, System availability and uptime, Training and talent development.

    Job Responsibilities/ Accountabilities:

    Ensuring business continuity by ensuring proper and regular back up of applications are done with support from System Administration team.
    Ensure all applications have up-to-date documentation (deployment architecture, connection matrix and system manuals and troubleshooting guides).
    Training of the application to the relevant support teams.
    Support Application by maintaining system availability and system uptime.
    Adhere to Incident, Problem and Change Management processes (Ticket assignment and resolution, Problem management to resolve root cause of repeat incidents, attend CAB meetings and verify all changes implemented are properly tested to minimize incidents related to changes).
    Ensure security of data and information within the Applications Systems (User access review and general application housekeeping).
    Support execution of the design, planning and implementation of company projects that promote business needs.
    Demonstrate sound technical judgement, communication skills and talented development capabilities.
    To be Efficient and effective in issue resolutions.
    To maintain the Culture Brand of the organization and customer service.
    Contribute to business growth and sales of the organization.
    Recommend review of existing business applications to ensure they are able to adapt to the changing business environment.
    Ensure timely and accurate availment of application reports.

    Essential Knowledge

    Excellent understanding of Information Technology policies and procedures.
    Excellent knowledge of local IT standards, laws and regulations.
    Expert knowledge; exhibits an exceptional degree of ingenuity, creativity and resourcefulness. Leads the development of highly advanced technologies, principles, theories and concepts. Guides and transfers knowledge to the team.

    Key Critical Competencies

    Basic Enterprise IT skills.
    Strong technical and analytical skills.
    Strong analytical skills and problem solving skills.
    Business awareness.
    Excellent and effective communications skills, both orally and in writing.
    Excellent Teamwork/Interpersonal skills.

    Requirements:

    Bachelor’s degree in IT or equivalent.
    Prior experience in handling biometric systems/devices
    Experience in application system administration skills and certifications for example: linux, oracle, ITIL,Weblogic,websphere, Java ,sql, Window Powershell , C++ and other related certifications.
    Solid experience in problem analysis and resolution of software problems, proven ability to function in a self –directed environment.
    Experienced in project management and running multiple projects.
    Innovative thinker who is positive, proactive, and readily embraces change.
    Able to operate in a performance driven organization.
    Culturally aware and adept at working across multiple geographies.
    An ability to work in tight deadlines and within constraints.
    Enterprise Business Systems Services

    Apply via :

    equitybank.taleo.net

  • Process Modelers

    Process Modelers

    Reporting to the Business Growth and Development Manager, the ideal candidate’s key duties and responsibilities will include:

    PURPOSE OF THE ROLE

    The Process Modeler will be responsible for the development, documenting and implementing of all Procedure Manuals processes related Group Operations. This person will act as a point of contact between the Group operations procedures manuals and stakeholders.

    Reporting to the Group Head of Digital Operations, the role holder will be responsible for the following:

    KEY RESPONSIBILITIES

    Manage and maintain/update the Group operations procedures manuals and processes after BPI deliver the same to business
    Receive process flows from the BPI team and convert the same to procedure manual
    Expertise in Business process management
    Working with all stakeholders during development and update of procedure manual
    Creating the training packs and quick reference guides for the procedures
    Will be responsible for the development and delivery of procedure manuals relating to  Digital operations
    Will ensure that the procedure manuals are aligned to meet the short- and long-term business objectives.
    Will participate in escalating matters related to development Group operations procedures to relevant stakeholders.
    Organize and document all Group operations procedures manuals
    Ensure full compliance with all values policies and procedures of the company  at all time

    Qualifications

    Expertise in Business process management
    Excellent Leadership and interpersonal skills: Relationship management
    Experience and understanding of Process modeling
    Analytical thinking and judgment
    Strong business communication and Presentation skills
    Effective planner and ability to prioritize workloads

    Apply via :

    equitybank.taleo.net

  • ERP Support Analyst

    ERP Support Analyst

    Description

    Currently the Bank is seeking additional talent to serve in the role outlined below.

    Job Purpose: 

    The ERP Support Analyst will support the business to achieve its goals and objectives by using effective, contemporary IT practices, policies and procedures to achieve strategic objectives. Responsible for developing and implementing policies and programs, that support the organizations overall strategic directions. Oversees various areas of ERP Application systems, such as Ticket raised resolutions, Application (VAS) Initiatives and project activities, System availability and uptime, Training and Talent Development.

    Job Responsibilities/ Accountabilities:

    Ability to offer 2nd line support calls and ensure end to end support is provided for all Oracle Enterprise ERP issues.
    Ensure system support governance by adherence to established project policies, processes and standards.
    Ability to identify gaps and value addition.
    Ensure all applications have up-to-date documentation (deployment architecture, connection matrix and system manuals and troubleshooting guides).
    Training of the application to the relevant support teams.
    Support Application by maintaining system availability and system uptime.
    Adhere to Incident, Problem and Change Management processes (Ticket assignment and resolution, Problem management to resolve root cause of repeat incidents, attend CAB meetings and verify all changes implemented are properly tested to minimise incidents related to changes).
    Ensure security of data and information within the Applications Systems (User access review and general application housekeeping).
    Support execution of the design, planning and implementation of company projects that promote business needs.
    Demonstrate sound technical judgment, communication skills and talented development capabilities.
    To be Efficient and effective in issue resolutions.
    To maintain the Culture Brand of the organization and customer service.
    Contribute to business growth and sales of the organization.
    Recommend review of existing business applications to ensure they are able to adapt to the changing business environment.

    Qualifications

    Essential Knowledge

    Excellent understanding of Information Technology policies and procedures. Excellent knowledge of local IT standards, laws and regulations.
    Expert knowledge; exhibits an exceptional degree of ingenuity, creativity and resourcefulness. Leads the development of highly advanced technologies, principles, theories and concepts. Guides and transfers knowledge to the team.

    Key Critical Competencies

    Basic Enterprise IT skills.
    Strong technical and analytical skills.
    Strong analytical skills and problem solving skills.
    Business awareness.
    Excellent and effective communications skills, both orally and in writing.
    Excellent Teamwork/Interpersonal skills.

    Requirements:

    Bachelor’s degree in IT or equivalent.
    2 – 3 years Experience in application system administration skills and certifications for example: linux, oracle, ITIL,Weblogic,websphere, Java ,sql, Window Powershell , C++ and other related certifications.
    Ability to work with Oracle tools i.e.PL/SQL, Oracle Forms builder, Oracle Reports, Oracle Approvals Management Engine (AME).
    Solid experience in problem analysis and resolution of software problems, proven ability to function in a self –directed environment.
    Experience in Analysis, Design, Testing and Implementation of Oracle EBS (ERP).
    Experience in Enhancement, Setup, and Testing of Oracle EBS SCM(Supply Chain Management), Oracle Financials, Oracle HRMS, Oracle Payroll.
    Functional/Technical expertise in Oracle modules like Oracle Inventory, Oracle Purchasing, i-Procurement, Oracle HRMS, Oracle Payroll, Oracle General Ledger, Oracle Account Payables.
    Expertise in SYSADMIN and Oracle Applications activities like managing concurrent managers, application user setup, defining responsibilities, value sets, flex field, registering menus, concurrent programs, providing support to apps users for any functional issues.
    Experience in conducting Oracle Apps trainings to various levels of people in the organization.
    Experienced in project management and running multiple projects.
    Innovative thinker who is positive, proactive, and readily embraces change.
    Able to operate in a performance driven organization.
    Culturally aware and adept at working across multiple geographies.
    An ability to work in tight deadlines and within constraints.

    Apply via :

    equitybank.taleo.net