Website: Website http://ke.equitybankgroup.com/

  • InfoSec Governance & Technical Assurance 

Senior Manager: Security Governance & Technical Assurance

    InfoSec Governance & Technical Assurance Senior Manager: Security Governance & Technical Assurance

    Mission/ Core purpose of the Job:
    Oversee and run the security strategy implementation, technical assurance and service management capabilities across the various security domains in EQUITY network, infrastructure and systems. The role involves leading a team that is responsible for continuous review and implementation of security strategic program initiatives, policies, technical standards, operational technology and security processes in alignment to Group policies and latest global threats, ensuring optimal performance of the security services and identifying control efficiencies in how security is operated across all domains. The incumbent will also lead technical security assurance efforts on all Technology service areas to ensure audit compliance and minimized risk exposure. The role provides a holistic management, governance and specialist skills to drive implementation of appropriate security controls in the organisation and drive strategy implementation.  
    Context:

    Security is managed cross functionality across Equity businesses, including subsidiaries
    The individual needs to be able to work in a highly pressured planning and operational environment
    ISO 27001, OWASP, NIST, SANS and Privacy Acts
    Fast changing, regulated business environment
    The Technology Security area has to deal with the rapid advancement of systems and technology within the following areas:
    Deal with and environment that is highly regulated and legislated
    Operate in a scarce skills & highly specialised systems environment
    Requirement for single version of the truth drive across EQUITY South Africa
    High data volumes

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  • Payments Agents

    Payments Agents

    Description
    Reporting to the Business Growth and Development Manager, the ideal candidate’s key duties and responsibilities will include:
    Key Responsibilities

    Drive aggressive recruitment of good quality Pay with Equity tills (PWE for the Branch
    Drive aggressive recruitment of good quality Billers for the Branch
    Recruitment of Eazybiz clients for the Branch
    Regular merchant visitations ensuring merchants are supplied with branding materials for PWE
    Ensuring that Merchants are trained on best mobile payments acceptance practices aimed at curbing fraud
    Push for merchant PWE & Biller transactions 
    Manage merchant relationships
    PWE & Biller Tills retention
    Any other duty assigned by the team leader from time to time

    Qualifications

    At least an O-Level pass of C+
    Diploma and/or Degree certificate in a business-related field.
    Holders of a marketing related professional qualification will have an added advantage.
    Experience in Card and telephony business will be an added advantage
    Effective writing and presentation skills in English
    Good working knowledge of Microsoft Office

    Desired Skills and Ability

    Excellent interpersonal selling and networking skills
    Able to work independently, with minimum supervision and demonstrate a good level of maturity 
    Team player
    Good planning and organization skills

    Apply via :

    equitybank.taleo.net

  • Assistant Manager Human Resource – South Sudan 

Senior Data Scientist 

Regional Relationship Manager – Business Banking 

Internal Audit Manager

    Assistant Manager Human Resource – South Sudan Senior Data Scientist Regional Relationship Manager – Business Banking Internal Audit Manager

    Responsibilities for the HR Business Partner Job

    Develop specific people agenda to support business strategy
    Ensure staff productivity by implementing performance management and reward strategy
    Manage staff retention through attrition trend analysis and advising appropriate interventions to minimise business impact.
    Review manpower plans for allocated business units and ensure that they are updated as appropriate.
    Participate in the acquisition of talent by ensuring the right job profiles conducting interviews and onboarding.
    Support the General Manager in formulating and implementing value adding strategic HR Functional plans that deliver business results
    Support the General Manager and in liaison with the Centre Of Excellence colleagues to deliver best practice, customer and solution focused HR function, on:
    Performance Management
    Rewards Management
    Recruitment, Retention And Contract Management
    Training Needs Analysis And Capability Building
    Employee Inductions And Deployment
     Talent Management and Succession Planning
    Change Management
    Provide professional and timely employee relations advice and guidance to managers and colleagues. Provide coaching and support as required, and be comfortable influencing and challenging where appropriate.
    Interpret and provide advice on HR policy and variations across the Business Unit or Division, supporting managers in the practical implementation of HR policies, employment legislation and best practice.
    Provide advice and guidance for disciplinary hearings and other types of hearings and where appropriate offer advice and guidance to the panel.
    Support in managing organizational change, redundancy and redeployment, in line with legislation, policy and good practice.
    To develop the competence framework and ensure the development of the right skills to support business performance
    To coordinate and influence the development of a performance culture through effective implementation of integrated performance management with appropriate measures of success.
    Co-ordinate and at times administer the training and development projects and plans (activities include training needs assessments and mitigations)

    Qualifications

     Degree in Business Management or related field with ideally a HND in HR
    Knowledge of HR with a minimum of deep knowledge in 2 HR practice areas
    Ideally 3-5 years’ work experience within the HR function directly in, or closely supporting, executive and/or line operations.
    Service Orientation -responsive to client needs, questions and concerns in an accurate timely manner.

    Skills Requirements and Attributes

    Assertive and able to challenge the status quo.
    Highly driven with ability to set stretching goals for self and team while continually pushing for results.
    Analytical skills, strong people management skills and customer focus with proven ability to build and sustain effective relationships across the organization
    Ability to communicate effectively at different levels and across cultures
    Attention to details and follow through on assignments to completion

    Complexity and Judgement

    Accumulate bits of information to diagnose and anticipate business challenges. Trends are noticed and proactivity applied in support of Business strategy.
    Plan and carry out sequential projects while considering contingencies and alternatives.

    Closing Date :Feb 15, 2022

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  • Business Process Re-engineering Specialist

    Business Process Re-engineering Specialist

    Description
     
    The Business Process Re-engineering Specialist is responsible for leading Business Process Reengineering initiatives across the Group.
    The role applies process improvement and re-engineering methodologies and principles to drive efficiency and effectiveness of Business Processes.
    The responsibilities will include the proposals for the most efficient future process, automation, and continuous monitoring of the re-engineered business processes.
    The role is responsible for identifying and applying global best practices, creating, and assessing process performance measurements, and striving for continuous improvement, and will also drive effective transitioning of the changes through project activities and objectives.
    The role identifies process improvement opportunities, before applying lean principles to improve and redesign the target business processes, develop, and manage the processes for measuring the efficiency and effectiveness of services provided through the digital and physical channels.
    Qualifications:

    Bachelor’s Degree
    Master’s Degree in Information Systems or related field will be an added advantage
    5- 10 years’ experience in Process Reengineering and Automation
    Detailed understanding of the BPM mapping and process automation
    Detailed experience in the banking industry with emphasis on Digital Banking (CASA, Credit, Trade Finance, Operations)
    Detailed and proven experience in Agile development environment with specific familiarity with SCRUM
    BPMN 2.0 technical knowledge
    8 to 10 years’ detailed experience in business improvement projects
    Hands-on experience of BPMN process modelling tools such as Microsoft Visio and BPM engines like Newgen, Power Platform, iServer, Enterprise Architect, Aris etc.
    Demonstrated track record of re-engineering business processes and driving adoption across an organization or department
    Detailed understanding of business process streamlining methodologies
    Has managed functional processes and policies and/or projects in a financial institution
    Experience in the implementation of  continuous improvement processes
    Proposing and mapping process with ideas to reduce costs and improve productivity
     Ensuring applicable processes comply with regulatory, safety and quality standards
    Developing standardized operating instructions for the changed processes and communicating to affected users
    business improvement and performance measurement projects
    Demonstrated track record of reengineering business processes and driving adoption across an organization/department
    Clear understanding of business process streamlining methodologies
    Review existing systems, policies and procedures against legislative requirements and propose solutions
    Overseeing all aspects related to the implementation stages of business process improvement initiatives
    Attention to detail and passion for delivering outstanding service to internal and external customers
    Excellent interpersonal, negotiation, coaching, verbal, and written communication skills.
    Tactful and diplomatic change management specialist
    Ability to communicate ideas, both orally and in writing, to influence others using on-on-one contact, formal presentations, and group discussions
    Ability to maintain strict confidentiality
    Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company policies, legislation, and regulations
    Keep the client informed about progress through written communication, telephone communications, and/or face-to-face meetings
    Ability to manage key stakeholder expectations, concerns, and to identify and mitigate project risk as necessary
    Maintain a consistent image as a trusted advisor with a successful track record in building and maintaining strong relationships at all levels of the organization
    Effective internal consulting skills along with the ability to positively influence others in a desired direction to achieve identified outcomes without direct and indirect lines of authority
    Ability to break complex processes into simple understandable steps and guide on execution
    Ability to coach and influence at all levels within the organization
    Ability to multi-task and work independently as well as part of a team; self-motivated

    Apply via :

    equitybank.taleo.net

  • PR and Advertising Officer

    PR and Advertising Officer

    Description
     In line with enhancing career progression of staff and to support business growth, we seek to recruit a qualified, experienced, self-driven, highly motivated and passionate candidate to fill the position outlined below within the Communication and Advertising unit.
    Reporting to the Associate Director- Communication and PR, the PR and Advertising Officer, will be responsible for supporting the Communications department in the development and execution of all PR tasks for the Bank including:

    Researching, writing and distributing press releases to targeted media
    Collating and analyzing media coverage
    Writing and editing in-house magazines, supplements/advertorials, case studies, speeches, articles and financial reports
    Devising and coordinating photo opportunities, organizing events including press conferences, investor briefings, AGMs, press tours and other forums
    Coordinating sponsorships and promotional activities involving the Bank
    Managing promotional materials for the company
    Maintaining and updating information on the organization’s website
    O­ffering support to the branches, departments and subsidiaries in regards to marketing, promotion and communication requirements
    Interfacing with all Equity Bank teams and offices to optimize event and associated campaign’s effectiveness.
    Liaising with the retained Agency to follow up on execution of tasks
    Ensuring timely execution and production of key deliverables
    Managing vendor contracts; exercise diligence in tracking expenses to meet expense/ budget goals
    Liaising with service providers to ensure proper preparation and execution of events including brand visibility in such events through branding opportunities
    Monitoring vendor performance by ensuring alignment with market value for services rendered.

    Qualifications

    Professional training in Marketing or Public Relations
    University degree in Communications, PR, Journalism or business related field
    Over 3 years’ relevant experience in Public Relations, marketing or event management in a large media organization or in communication function in an established organization.

    Desired Competencies

    Good negotiation skills
    Excellent communication, organizational and interpersonal skills
    Strong analytical ability
    Able to work well with minimum supervision
    Flexible, ability to identify and resolve problems quickly
    Creative thinker and fast learner, ability to communicate ideas effectively
    Team player
    Computer proficiency

    Apply via :

    equitybank.taleo.net

  • Head of Employee Relations 

Head of Talent Management 

Head of Performance, Productivity and Reward Management 

Head HR Shared Services 

Payroll Manager

    Head of Employee Relations Head of Talent Management Head of Performance, Productivity and Reward Management Head HR Shared Services Payroll Manager

    Job Responsibilities:

    Lead the definition of the company ER Strategies and the ER team in collaboration of the HR team and managers to implement them in line with the company culture, policies and the law
    Create and streamline standards for creating a great working environment, including equipping managers on how to execute this responsibility,
    Participate in Group wide initiatives that are intended to create alignment of the subsidiaries to Group standards
    Strong leadership skills to initiate and manage technical HR changes and to nurture and sustain employee engagement within the ER Unit.

    Qualifications:

    Bachelor’s Degree preferably in the fields of either social sciences, business or law
    At least 6 years’ experience with preferably 3 years practicing Law with a bias towards Labour Relations and 4 years working experience in a busy/ commercial HR environment
    Postgraduate Diploma in Law – Kenya School of Law
    Master of Business Administration OR Postgraduate Diploma in Human Resources Management
    Member of IHRM and/or a similar renowned HR professional body.

    Skills/ Experience Required:

    Deep knowledge of Employment legislation and case law across East and Central Africa
    Strong Analytical skills and problem-solving skills
    Excellent planning skills
    High personal standards and goal oriented
    Counseling skills to effectively handle grievance issues and employees with unique personal or job related issues.
    Excellent stakeholder management skills
    Proficient in use of MS Office tools.

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    Use the link(s) below to apply on company website.  Use the emails(s) below to apply View Equity Bank Salaries and Review

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  • Senior Information Systems Auditor

    Senior Information Systems Auditor

    Reporting to the Senior Audit Manager Information Systems, the role holder will be responsible for carrying out a detailed evaluation of IT-dependent internal controls and audit review of the bank’s information systems and projects using specified methodology and in accordance with department and professional standards. The position holder will conduct IS audit engagement planning, execution and reporting working closely with IS Audit Managers.
    Key Responsibilities:

    The role holder will actively participate in conducting risk assessments during annual planning as well as engagement planning.

    Undertake audit engagements as assigned by the IS Audit Manager and within specific time budgets and quality parameters to achieve the Internal Audit Plan.
    Carry out walkthroughs and document process gaps i.e. carry out risk assessments, develop audit programs or update existing audit programs based on the risk assessments done.
    Adopt the use of Audit Tools (ACL, TeamMate etc) and Core business systems (Finacle CB, Oracle ERP) and other relevant applications to ensure effective and efficient audits.
    Report on audit findings clearly defining the 5Cs i.e. criteria, condition, cause, consequences and corrective action.
    Appraise the soundness, adequacy, application and efficiency of IT enabled controls to mitigate business risks and make recommendations to management to mitigate the risks.
    Act as Team Leader for less complex IS engagements within specified time budget and quality parameters and work as a team member on higher complexity IS engagements.
    Ensure full adoption of Teammate from the creation of project, users, completing working papers, raising issues, sign off and review, compiling reports for discussion with audit clients as well as tracking and validation of audit issues.
    Assess how well the business complies with rules and regulations and inform management on any issues that need to be addressed.
    Prepare special audit and control reports by collecting, analyzing, and summarizing operating information and trends.
    Perform issue tracking and validation to ensure IS audit issues identified are implemented within agreed timelines.
    Prepare periodic status updates on open IS audit issues

    Qualifications

    Bachelor’s degree in Computer Science, Information Technology, or related field.
    Certified Information Systems Auditor (CISA) or equivalent

     Desired Knowledge, Skills and Ability

    2-3 years’ cumulative experience in Information Systems audit from a reputable audit firm or financial institution
    Team player with good interpersonal skills.
    Should have good analytical skills
    Excellent report writing skills.
    Ability to work under minimum supervision and demonstrate good level of maturity.
    Team leadership and supervision skills.
    Strong problem solving skills.
    Good knowledge of banking industry, business processes, supporting business systems and technologies.
    Excellent knowledge of business and IT operations, regulatory environment and control environment.
    Above average knowledge of trending Financial Technologies ‘FinTech’ and applicable IT Controls frameworks i.e. COBIT, CIS Controls and NIST Cybersecurity Framework.
    Ability to conduct IT system related investigations.
    Good understanding of guidelines and standards as prescribed in IIA-IPPF, ISACA ITAF.
    Good working knowledge of Computer Assisted Audit Techniques (CAATs) and data analytics tools.

    Apply via :

    equitybank.taleo.net

  • Senior Product Manager- Payments (Equity Biller) 

Senior Product Manager- Payments (Lifestyle)

    Senior Product Manager- Payments (Equity Biller) Senior Product Manager- Payments (Lifestyle)

    Reporting to the Group Director Payments, the ideal candidate’s key duties and responsibilities will include:
     Payments Growth involves identifying Strategic business projects and initiatives to drive overall business growth.
    The Senior Product Manager- Payments will innovate, develop, manage, execute projects/initiatives that will drive overall growth of Biller Payments (PWE) in Equity.
    They will aim to transform overall biller management by delivering the Equity Bill Manager and driving business intitatives to ensure optimum business performance, relevant biller solutions and overall growth of biller numbers. They will be responsible for identifying potential Biller solutions, market reasearch, generating product requirements and specifications, pricing and go to market strategy for Equity Biller products.
    Main Duties and Responsibilities

    Deliver and manage the Equity Bill Manager platform
    Determine, identify, document and roadmap biller customers needs
    Drive biller projects/initiatives roadmap in collaboration with all stakeholders to drive business strategy and growth. 
    Articulate market requirements, trends and opportunities for biller products and services
    Create user cases and detailed product roadmap documents to articulate desired features and functionalities to developers and designers
    Work with payment and business teams to drive innovative solutions and collaborations to drive growth.
    Bring new biller products to market and enhancing existing propositions through driving end to product management.
    Provide thought leadership throughout various stages of the solution lifecycle – planning, design, specification, implementation, and launch
    Manage teams in delivery of biller products and services
    Develop pricing strategies for biller products and services
    Drive operational efficiency by documenting and refreshing biller policy and procedures in conjunction with cross functional teams.
    Leveraging on payments and driving innovation to expand existing customer offering, grow customer engagement and position the business for emerging payments of the future. 
    Collaborate with all channel and product owners and relevant teams to drive harmonization and collaboration on new biller propositions and overall business strategy. 
    Performance monitoring and timely reporting of initiative execution and financial performance at Country level – Monitor product impact.
    Drive Growth Strategies to ensure sustained growth of the biller business including GTM plans.
    Assesses market competition by comparing the company’s product to competitors’ products within payments and financial services industry
    Use information and customer feedback for product/services refinement/improvement

    Qualifications

    Good understanding of identifying needs to various customer segments, to significantly improve customer engagements, to drive revenue growth.
    Good understanding of payment products and regulations
    Good understanding of Digital Product Development Cycle
    Related experience in digital payments product conceptualization, solution design/architecture and development, preferably in financial services – Telco or Bank
    In-depth knowledge of the payments business coupled with the ability to translate customers’ needs into scalable product designs
    Ability to identify and drive forward new opportunity into a business or product.
    Expertise in applying product development concepts and practices across the product development life cycl
    Excellent interpersonal skills: Relationship management

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  • Quality Assurance Coordinator – Laboratory Services – ()

    Quality Assurance Coordinator – Laboratory Services – ()

    Description
    The Quality Assurance Coordinator – Laboratory services will coordinate Equity Afia laboratory quality assurance initiatives as part of the QA team. They will contribute to establishment & maintenance of quality standards and procedures with an aim of implementing quality management systems for clinical services offered by Equity Afia
     
    They shall be responsible for:

    In Liaison with the head of clinical services, develop and implement a formal clinical quality and patient safety program
    Monitor the implementation of clinical safety program in the laboratory department
    Drive the development and implementation of comprehensive care strategies, initiatives and programs that will lead to the achievement of quality patient care and growth.
    Providing guidance to franchise owners and ensure an effective staff management process for the facilities in place and is operational; recruitment, induction/orientation, training, performance management, discipline and growth and development, while keeping clinical staff current with up-to-date clinical information and practices
    Ensuring that laboratory operations comply with established standards and regulations
    Implement continuous medical education programs for laboratory staff across the Equity Afia network
    Initiate an annual budget plan to run the laboratory quality programs
    Support the procurement processes of clinical items for the medical centres
    Conduct internal and external controls to monitor the performance of the section and take prompt action to maintain quality service
    Monitor the implementation of safety program in the department
    Ensure all incidences are captured, investigated, and resolved as well as implementing preventive measures to prevent potential occurrences
    Maintain communication with accrediting and regulatory bodies.
    Auditing compliance and conducting all scheduled and random audits of Equity Afia clinics.
    Advice the Head of Clinical Services on unfavourable trends in unmet indicators for timely remedial action
    Lead Equity Afia clinics in conducting Root Cause Analysis (RCA) and implementation of preventive/corrective action.
    Identify & leverage on opportunities for continuous quality improvement and process reengineering to optimize operational efficiency and patient care at the Equity Afia facilities

     Qualifications

     Higher Diploma or BSc in medical laboratory sciences or equivalent
    Quality or Health Services Management background, Master’s Degree – MBA, MPH, MSc would be advantageous
    At least 7-years’ post-qualification experience in a busy medical lab setting
    At least 2 -years’ experience implementing quality management systems in a busy clinical set up
    Membership and duly licenced by a professional body (Kenya Medical Laboratory Technologies and Technicians Board)
    Good ISO/GCLP, CAP, POCT, Blood Bank and JCIA quality system knowledge

     Competencies

     Experience in supporting healthcare as a business.
    Process Management: Experience in basic process management tools and techniques required
    MS Office proficiency, very good data analytical, presentation & report writing skills
    In-depth understanding of good clinical practice requirements.
    Excellent problem-solving skills and demonstrated ability to manage multiple tasks.
    Good leadership/people/ team skills
    Ability to manage own workload and prioritize effectively.
    Effective time management and organizational skills

    Apply via :

    equitybank.taleo.net

  • Facilities Maintenance Officer

    Facilities Maintenance Officer

    Reporting to the Facilities Manager the successful candidate will be responsible for the following amongst others;

    Ensuring contracted suppliers comply with Equity Bank’s Engineering and Maintenance policies, procedures,processes and standards 
    Ensuring minimal disruption of business by facilitating repairs within agreed resolution timelines.
    Maintenance and updates of comprehensive database for all Bank’s equipment and facilities
    Project management, oversight and coordination of the work of contractors and other stakeholders
    Setting appropriate equipment service intervals by review of equipment manufacturer recommendation, failure patterns and target performance with relevant functional Engineers
    Planning and scheduling maintenance activities for the Bank’s equipment and machinery; development and implementation of annual maintenance plans for generators, Air conditioners, fire equipment.
    Implementation of the planned preventive maintenance activities and issuing of daily/weekly and monthly performance updates to my supervisor
    Routine inspections to identify repair and maintenance needs
    Ensuring work delivered by contracted external parties conforms to the required standards
    Development of cost and time estimates of planned maintenance work
    Continuous improvement of planning, scheduling, purchasing, storing, data management and job reporting 
    Collaboration with relevant functional engineers to schedule manpower and resources to deliver most optimal productivity and maintenance outcomes
    Provision of technical input to users and procurement to assist in purchase of the best/reliable equipment in the market while optimizing the value of money.

     
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    Qualifications

    Bachelor’s Degree Civil/Electrical/Mechanical Engineering, Construction Management, Business Administration or related course
    Experience in engineering and facility maintenance planning work
    Excellent knowledge of preventive maintenance scheduling and implementation
    Strong communication skills
    Computer literate and maintenance planning programs
    Good analytical skills
    Excellent time and project management skills
    Advanced knowledge of construction management processes, means and methods

    Apply via :

    equitybank.taleo.net