Jobs Kenya

Website: Website http://ke.equitybankgroup.com/

  • Paypal Senior Relationship Officer Senior Officer- Checkoffs Monitoring & Control Regional Manager- Personal Banking

    Paypal Senior Relationship Officer Senior Officer- Checkoffs Monitoring & Control Regional Manager- Personal Banking

    The Role
    The role entails managing the PayPal partnership, managing products and services under the partnership, Identifying and implementing business opportunities arising from the Partnership.
    Responsibilities 

    Recruit business merchants to utilize PayPal and Subsequently the PayPal withdraw service offered by the Bank. This is through joint marketing activities and pitching.
    Identify and implement on areas of Product development and enhancement.
    This includes liaison with the Partner on matters Business, client on-boarding and integration, suspicious transactions reporting as well as product enhancements among others.
    Ensure that the service is running smoothly for on boarding and transactions processing.
    Escalate and work to resolve on system downtime.
    Run point on Technical changes and implementation
    Conduct product training across the Branches and other support centers.
    Oversee Operational support of the service in compliance with the policies and procedures

    Qualifications and Education Requirements

    A business-related Degree from a recognized University.
    2- 3 years working Experience within the Bank.
    Excellent verbal communication skills.
    Professionalism with a definite sense of purpose.
    Maintains a people- first attitude.
    Prior experience in a Payments role is an added advantage.

    Closing: Dec 28, 2022

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  • Assistant Manager, Treasury Middle Office Risk Analyst Assistant Manager- Business Process Management Manager Business Process Management Business Process Management Analyst Regional Manager-Pamoja Banking Chama Investment Manager Assistant Manager, Operational Risk Credit Risk Analyst -Personal Banking Business Performance Analyst- International Banking Intercountry Payments Senior Officer Credit Administrator – Training & Logistics Credit Risk Analyst- SME Credit Risk Analyst- Retail Banking Operational Risk Analyst

    Assistant Manager, Treasury Middle Office Risk Analyst Assistant Manager- Business Process Management Manager Business Process Management Business Process Management Analyst Regional Manager-Pamoja Banking Chama Investment Manager Assistant Manager, Operational Risk Credit Risk Analyst -Personal Banking Business Performance Analyst- International Banking Intercountry Payments Senior Officer Credit Administrator – Training & Logistics Credit Risk Analyst- SME Credit Risk Analyst- Retail Banking Operational Risk Analyst

    Job Purpose: The middle office shall support the business to achieve its objectives by ensuring strict and independent risk management controls in all aspects of Treasury operations. The role shall be guided by the market risk policy and the treasury policies and procedures manual and shall work closely with the finance and risk departments.
    People: 

    Liaise with subsidiary Treasury office representatives on a regular basis to give guidance and support on risk control and management activities in accordance to the market risk policy and the treasury policies and procedures manual.
    Oversight of all Subsidiary Treasury operations and ensuring that all activities carried out are in line with the group’s strategic objectives.
    To mentor, impart and cascade critical knowledge and skills to treasury staff within the subsidiaries.

    Deliverables

    Monitoring adherence of all risk management policies and procedures and reporting of exceptions;
    Review the correctness of the market data loaded in treasury software and take ownership of maintained historical database on yields, exchange rates, volatilities etc.
    Revalue and mark to market of portfolios;
    Carrying out market analysis and articulating short-term view with regard to the bank’s risk profile;
    Participate in risk assessment of new products before dealing is approved;
    Development of robust valuation and risk measurement models for various trading products;
    Daily monitoring of stop loss,dealer limits, tenure limit, counterparty limits etc.;
    Daily monitoring of the blotters on deals booked and advising on any findings;
    Effectively support and supervise the risk profile of dealers’ positions, in line with internal and external risk management and regulatory imperatives;
    Maintain, monitor and report individual dealer, counterparty and open market limits utilization and violations;
    Query and comment on fixed income trades at the point of initiation. Identify the justifications, pricing & stop loss limits before the trade is confirmed;
    Mitigate settlement risks by checking and verifying deal tickets details and highlighting any discrepancies;
    Query and analyse the Treasury P&L to establish trends and deviations from the norm. Investigate further the causes of any significant deviations from the trend and report to head of risk, treasury and finance;

    Other Activities
    Compilation of Group Treasury Reports. These includes;

    Counterparty placement reports -Weekly
    Limit Breaches – As they occur
    Exemptions awarded – As they occur
    FX exposure report

    Qualifications
    Qualifications and Experience

    Undergraduate degree in business related field
    ACI operations qualification
    Professional qualifications in Risk from a recognized professional body is an added advantage
    Relevant treasury front/bank office experience of 3 years

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  • Client Service Officer- International Banking

    Client Service Officer- International Banking

    Job Purpose: 

    Capture all queries (including verbal, written, telephone, e-mail etc) on the bank’s query logging system.
    When directly receiving customer enquiries, attempt to resolve the enquiry at the first instance by using the bank’s systems. Only escalate to the Client Service Manager when all other efforts have been exhausted to resolve the customer’s request.
    Explain to customers on the process flows for all their requests, including timelines and requirements expected from the Bank and Client.
    Explain the banks procedures, security requirements (such as the requirement to provide sufficient identifying information when carrying out a transaction) as well as services to customers.
    Resolve queries – escalate where unable, to resolve to the Client Service Manager.
    Inform customers of the value of using the Customer Feedback system, including explaining to customers how the bank uses their feedback to improve service.
    Ensure that all geographically assigned clients are maintained, managed and all their banking  needs resolved.

    Job Responsibilities/ Accountabilities:

    Answering and managing incoming calls.
    Handle and resolve Oracle Service cloud emails and Queries
     To receive, acknowledge and speedily resolve customer service requests as per set Service Level Agreements.
    To cross sell and market, the Bank’s products and services to ensure increased international banking & remittance customer base and increased value per customer.
     Reporting and giving feedback to branch management on levels of customer satisfaction and recurrent issues.
    Escalating issues raised via phone to the relevant teams and support the entire branch network on international banking and remittance related queries.
    Partner support through calls and emails.
    Research required information using available resources
    Capture new customer infromation in to the system as well as updating existing customer information.
    Document all information according to standard opertaing procedures.
    To ensure that high standards of Customer Service are maintained through out service levels.
    100% compliance to the Bank’s policies and procedures.

    Qualifications
    Essential Knowledge

    Should have clear verbal and written communication skills.
    Should present great professionalism and organizational skills.
    Should be proficient in data entry and basic computer skills.

    Key Critical Competencies

    Business awareness
    Strong analytical skills and problem solving skills
    Excellent planning skills
    High personal standards and goal oriented
    Excellent interpersonal skills
    Excellent and effective communications skills, both orally and in writing
    Strong coaching skills
    Strong sense of responsibility and urgency.
    Attention to details and ability to identify fraudulent activities.
    Show world class client service skills on phone, email and verbally.
    Ability to work well with minimum supervision.

    Requirements:

    University degree in relevant field or equivalent with a minimum of 2 years’ experience in Customer Service functions.
    IT literacy.
    Able to operate in a performance driven organization.
    Knowledge of Bank’s customer segments, product types, service channels and tariffs. 
    Should be of sound knowledge of global business environment, regulations and operations is desirable

    Apply via :

    equitybank.taleo.net

  • Wellness & Medical Examinations Coordinator Food & Agriculture Relationship Officers Food & Agriculture Specialist Food & Agriculture – Business Client Advisors Relationship Manager- Food & Agriculture Business Analyst – Food & Agriculture

    Wellness & Medical Examinations Coordinator Food & Agriculture Relationship Officers Food & Agriculture Specialist Food & Agriculture – Business Client Advisors Relationship Manager- Food & Agriculture Business Analyst – Food & Agriculture

    They shall be responsible for:

    Developing wellness programs and customise wellness programs based on clients needs.
    Coordinating wellness health screenings, physical exams, and other diagnostic tests for patients at Equity Afia medical centres
    Coordinating health education/ health promotion for our clients on topics related to wellness such as stress management, nutrition, smoking cessation, exercise, healthy lifestyle changes, among others.
    Managing employee health plans on behalf of our clients to ensure that they meet all regulatory requirements
    Coordinating medical examinations at Equity Afia medical centers as recommended by insurance and corporates for life and medical covers
    Vetting and confirming validity of the service given by the service provider (Equity Afia) in relation to the benefits covered, treatment given, adherence to payer/insurance panel rules and cost of treatment.
    Obtaining additional required information on claims from providers, brokers, or clients, seeking medical clarifications including medical reports, copies of investigation reports, etc.
    Liaising with insurance providers on scope of cover for various schemes
    Assisting in conducting provider (Equity Afia medical centres) audits whenever necessary.
    Liaise with the insurance claims assessor(s) for outpatient claims from Equity Afia medical centres and coordinating on any information required to validate the claims.
    Interacting with clients, brokers, payers, and clinicians as needed, to resolve problems in a manner that is legal, ethical, and consistent with the principles and policies of Equity Afia
    Identify & leverage on opportunities for continuous quality improvement and process reengineering to optimize operational efficiency and patient care at the Equity Afia facilities

    Key Deliverables for this position

    Support in business acquisition and renewal with corporates/insurance providers
    Delivering well administered Wellness/Medical examination programs for our clients
    Liaison for Equity Afia and insurance companies/ corporate clients, performing care management functions to ensure accurate and timely dissemination of information to insurances companies/ corporate clients

    Qualifications

    Diploma in Clinical Studies (Nursing/Clinical Medicine/Nutrition/Physiotherapy/Public health) or any other health related studies
    Course in Wellness/Health Education/Health promotion/ will be an added advantage.
    Minimum of 5 years’ relevant experience in a similar role.
    Basic Understanding of the Concepts of Insurance.
    Proficient in the use of Microsoft Office Suite and Packages.
    Excellent interpersonal skills
    Possess the ability to build personal relationships with key business stakeholders and have distinguished hands-on operational skills

    Deadline: 25th May 2022

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  • Senior Internal Auditor/ Data Analyst Quality analyst Business Analyst Project Officer Tech Support Resource

    Senior Internal Auditor/ Data Analyst Quality analyst Business Analyst Project Officer Tech Support Resource

    Description
    Equity Bank is one of the Region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role outlined below.
    Senior Internal Auditor/ Data Analyst
    Reporting to the Audit Manager, Continuous Audits, the role holder will be responsible for ensuring the Bank has effective financial, operational and information systems controls, adequate and effective risk management processes and ensure observance of good corporate governance practices.
    Key Responsibilities:

    Ensure continuous audits are methodically planned for and executed as per the audit plan and emerging risks;
    Develop programs and work plans for evaluation of internal controls and ensure they meet audit standards and assignment objectives;
    Lead audit teams during continuous audits and in conduct of other adhoc reviews as assigned;
    Use the existing automated audit tools to identify new/emerging or existing risks , perform data analysis and/ or continuous audits to provide assurance that these risks are mitigated in a timely manner;
    Identify business risks and control weaknesses and recommend appropriate mitigation measures;
    Ensure audit issues are discussed with process owners and their action plans and target dates agreed on;
    Prepare timely and quality audit reports in line with auditing standards.
    Issue tracking and validation of audit issues to ensure they are addressed within agreed timelines;
    Perform trend analysis of the open or identified audit issues to guide on the key risks and areas of focus as well as reporting to senior management and the Board Audit Committee.

    Qualifications

    Graduate in either business or IT related field;
    CPA (K) or ACCA and CISA;

     Desired Knowledge, Skills and Ability

    Minimum three years audit experience in a reputable audit firm or a commercial bank;
    Knowledge, experience and, preferably, qualifications in data analytics;
    Data analysis, interpretation and visualization skills;
    SQL database coding and scripting skills;
    Critical thinking and problem solving skills;
    Excellent report writing, oral communication skills;
    Working knowledge of ACL, Teammate and Finacle is preferred;
    Team player with good interpersonal skills;
    Able to work with minimum supervision;
    Good team leadership and supervision skills;
    Good knowledge of the banking industry and the regulatory framework; and
    Open minded with the ability to learn in a dynamic environment, possesses good commercial awareness and knowledge on international best practice standards in financial reporting (IFRS), IIA Standards and corporate governance

    Closing date: 24 May 2022

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  • GM – Employee Relations GM – Shared Services

    GM – Employee Relations GM – Shared Services

    Description
    Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role outlined below.
    Job Responsibilities

    Designs and cascades the Bank’s Employee Relations Strategy and frameworks
    Leads and facilitates employee relations programs and engagement with internal and external stakeholders.
    Maintains, develops, recommends, and implements program objectives, policies, and procedures in employee relations and wellness.
    Stewards the Bank’s Grievance Handling Procedure and acts as internal consultant on the bank’s Disciplinary Handling Process.
    Monitors external trends and guides management on continuous improvements to mitigate ER risks.
    Advises on and supports initiates for improved employee engagement and experience.
    Works with the Governance, Risk and HR Departments to reinforce the culture of compliance to the Bank’s Code of Conduct, Rules and regulations.
    Supports Management on coordinating staff consultative moments and engagement on terms and conditions of service.
    Develops and pursues new goals and objectives for improvement in areas of employee relations.
    Communicates with employees regarding employee relations concerns; provides guidance and recommendations for resolution of issues.
    Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances.
    Collaborates with legal counsel and departments in the preparation for and participation in negotiation with employee.
    Identify and drive philosophies and programs to foster constructive employee relations and ensure the organizations’ approach to its employees

    Qualifications

    Bachelor’s University degree of its equivalent and relevant professional qualification in Human Resources Management.
    Eight years of professional exposure in an HR department, with at least 4 years as Head of Employee Relations
    Demonstrated experience in use of ERP HR Information systems,
    Member of IHRM and/or a similar renowned HR professional body.

    Skills/Experience Required

    Proven experience in demonstrating high levels of reliability and professional conduct
    Skills in exercising initiative, sound judgement, discretion, decision making, and organizational skills to achieve assigned goals
    Must be articulate, have strong oral and written communication skills, and a professional demeanor
    Ability to maintain high levels of confidentiality and trust
    Exceptional interpersonal skills. Able to interact and develop relationships with all levels of the organization
    Strong attention to detail, follow up, and organizational skills

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  • Security Product Architect

    Security Product Architect

    Job Purpose: 
    The Security Product Architect will be responsible for designing and development of security control for the business Commercial, Fintech, and digital initiatives. He/ she will work closely with the various business team to understand the product and services and further recommend security controls for inclusion. The controls should be less business disruptive, enforce cyber control, reduce fraud and is frictionless with business objective.
    The Security Product Architect ensures existing and new business services and products have adequate security controls and conform to Equity Policies, procedures and standards.
    Job Responsibilities/ Accountabilities:
    Architecture:

    Formulate security specific requirements for business services for Commercial, Fintech, and digital initiatives
    Work closely with all the business teams to design and incorporate security as part of product development
    Work closely with the other technology architects to ensure that security is properly embedded in their technology domains architectures
    Work independently with developers, system/network administrators, product owners, and other colleagues to ensure secure design, development, and implementation of applications and networks
    Perform security design reviews of applications, systems, and networks
    Provide remediation guidance and recommendations to developers and administrators
    Define security best practices and standards, interpreter same to business and product owners
    Familiarity with common vulnerabilities and attack vectors
    Advise product and business owners on encryption technologies (PGP, SSH, SSL, etc.) and common authentication protocols (OpenID Connect, OAUTH, SAML, RADIUS, LDAP, KERBEROS, etc.)
    Leading and contributing to the security posture of Equity’s networks and systems, data centre infrastructures, cloud architectures and solutions
    Developing and/or carrying out the strategic direction of security projects to enable execution of the information security strategy

    Strategy:

    Excellent understading of customer transaction flow of commercial and Fintech services
    Indeep understanding of social engineering weaknesses and countermeasures
    Understand B2C, B2B and C2C bsuness model in relation to security controls
    Ability to simplify analysis and present results clearly at all levels of the business – including at senior management team level

    Knowledge and Experience

    A Degree or its equivalent in Information Technology, Network Security, Enterprise Network Management, Information Security, Management Information System Computing, Engineering or similar area of study
    Relevant industry certifications in information security program and governance as well as PMP will be an added advantage
    7+ years of IT/Product/Security Architecture experience in a large-scale corporation and a  2+ years of application delivery through (CI) and continuous delivery (CD) system
    Good understanding of business models and services in financial, telecom and FinTech domain
    Good understand of customer, merchant integration model
    An excellent team member who is analytical, logical and able to work with other Product Security Architecture team that is dedicated to making Equity products and technologies as secure as possible
    Experience with creating technical documentation: product documentation, technology, software and systems architecture, and technical whitepapers
    Working experience with the following concepts: SSL Crypto Solutions, Data Protection and Security, Software Development Methodologies (E.G. Agile), API Gateways, Data Analytics
    Strong cross-domain and cross-functional knowledge that will enable design of the best possible security technology solutions
    Has good understanding of the SSDLC process and follows the process to effectively develop and design solutions
    Ability to function as an individual contributor and mentor/leader detached from the corporate environment
    Good understanding of Open Application Programming Interface business model
    Good understanding ISO27001 and PCI-DSS certification
    Experience of identifying and managing technology security risk
    Up-to-date knowledge of future IP and network security technologies, equipment and their benefits
    Widespread knowledge of different IP and network security vendors and solutions, and managed

    Key Critical Competencies

    Ability to know when to implement solutions with consideration to the wider impacts i.e. risk, cost, customer impact, timescales, etc.
    Excellent negotiation, and written and verbal presentation skills
    Ability to handle high pressure situations with key stakeholders
    Good Analytical skills, Problem solving and Interpersonal skills
    Deep knowledge of enterprise application development security controls
    Some knowledge of Telco convergence, FinTech network traffic consumption

    Apply via :

    equitybank.taleo.net

  • Financial Accountant

    Financial Accountant

    Job Brief:
    Equity Investment Bank is looking for an experienced Financial Accountant to monitor all financial data, prepare accurate financial statements and will be responsible for running the accounting, admin, and financial activities of EIB.
    Job Responsibilities:

     Processing of Invoice and payments
    Processing of Accruals and Prepayments
    Recording of Revenue and reconciling the relevant levies and taxes
    Accounts receivables management and reconciliations
    Perform Bank reconciliations
    Perform Intercompany reconciliations and adoption journals
    Maintaining Fixed Assets Register and PP&E movement schedule
    Support Budget planning and preparation
    Preparation of the weekly performance reports for management and group reporting
    Preparation of the monthly reporting pack
    Liaising with the Group tax team to ensure optimization of taxes 
    Computations and submission of tax returns 
    Preparation of monthly reports to the regulator
    Support both internal and external auditors 
    Support during Inspections conducted by the regulators 
    Closure of audit issues
    Reconciliation of the TB to the supporting schedules
    Ensuring fund administrator reporting is accurate, on time, and reflective of wider business insights
    Completing NAV calculations for the EIB Collective Investment Scheme 

    Requirements

    Proven work experience of at least 2 years as an Accountant in investment banking, wealth management, collective investment scheme or similar role
    Advanced knowledge of MS Excel and ERP software
    Excellent math & statistical analysis skills with an attention to details
    In-depth understanding of business bookkeeping procedures
    Solid knowledge of IASs and IFRSs
    Time-management abilities and deadline oriented
    Direct, clear communication and speak up attitude • Adaptability, willingness to take on tasks in a startup context that are outside of your defined role
    Confidentiality
    Bachelor’s Degree in Accounting, Finance, or relevant field
    Additional certification (e.g., CPA, ACCA, CIMA, CFA) is a strong plus

    Apply via :

    equitybank.taleo.net

  • Financial Accountant – Reporting

    Financial Accountant – Reporting

    Job Responsibilities:

    Processing of Invoice and payments
    Processing of Accruals and Prepayments
    Recording of Revenue and reconciling the relevant levies and taxes
    Accounts receivables management and reconciliations
    Perform Bank reconciliations
    Perform Intercompany reconciliations and adoption journals
    Maintaining Fixed Assets Register and PP&E movement schedule
    Support Budget planning and preparation
    Preparation of the weekly performance reports for management and group reporting
    Preparation of the monthly reporting pack
    Liaising with the Group tax team to ensure optimization of taxes
    Computations and submission of tax returns
    Preparation of monthly reports to the regulator
    Support both internal and external auditors
    Support during Inspections conducted by the regulators
    Closure of audit issues
    Reconciliation of the TB to the supporting schedules
    Ensuring fund administrator reporting is accurate, on time, and reflective of wider business insights
    Completing NAV calculations for the EIB Collective Investment Scheme

    Requirements

    Proven work experience of at least 2 years as an Accountant in investment banking, wealth management, collective investment scheme or similar role
    Advanced knowledge of MS Excel and ERP software
    Excellent math & statistical analysis skills with an attention to details
    In-depth understanding of business bookkeeping procedures
    Solid knowledge of IASs and IFRSs
    Time-management abilities and deadline oriented
    Direct, clear communication and speak up attitude
    Adaptability, willingness to take on tasks in a startup context that are outside of your defined role
    Confidentiality
    Bachelor’s Degree in Accounting, Finance, or relevant field
    Additional certification (e.g., CPA, ACCA, CIMA, CFA) is a strong plus

    Apply via :

    equitybank.taleo.net

  • Relationship Manager – Government & Institutions HSE Officer

    Relationship Manager – Government & Institutions HSE Officer

    Description
    Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role outlined below.
    Focus: Education Industry
    To obtain maximum businesses within the Education Industry on the facilities in the area which include but not limited to: – Schools, Colleges, Semi-Autonomous Government Institutions linked to Education, Publishers, Education related  affiliate businesses and service providers. The Relationship Manager is accountable for all sales activities, from lead generation through close, in an assigned territory, using a formal selling approach. This role develops and implements an agreed upon Operating Plan which will meet both personal and business goals of expanding customer sales in the assigned geography.
    Job Responsibilities

    The role holder will ensure that there is proper market sensitization of bank products and offering to the Education Industry
    Portfolio growth with specific reference to Education Industry offering.
    Deposit mobilization to balance both the asset and liability mix
    Cross selling bank products to increase the wallet share for the client in the Education fraternity.
    Provide personalized relationship banking to complement other business functions within the business
    Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating Equity Bank’s value proposition
    Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions Equity Bank can offer their business
    Work with sales management to develop strategic territory business plans for achievement of sales growth and quota attainment
    Work in conjunction with other sales management team providing proposals and implementing sales strategies to achieve sales growth
    Build and sustain relationships with customers and ensure client satisfaction and loyalty to the bank.
    Leverage available resources to effectively implement company marketing plan, strategies, and sales processes
    Represent and develop strong relationships with Players in the Education eco-system.
    Enhance the visibility of the Equity Brand within the Education Industry.

    Qualifications

    Comprehensive understanding of Education Industry and the eco-system/ Previous knowledge in Education background preferred.
    Excellent communication and team interaction skills, routinely interacting with Institutions and staff
    Ability to carry on a business conversation with business owners and relevant decision makers
    Ability to handle difficult situations and interactions
    Ability to work independently and successfully manage time and territory
    Excellent analytical skills and ability to sell strategically within an account
    Ability to understand individuals/ Institutions/customer operations
    Willingness to travel to customer locations
    Competency in Computer Knowledge (Microsoft Office)

    Closing date: 24 May 2022

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