Website: Website http://ke.equitybankgroup.com/

Product Security Architects

Description

The Product Security Architect will be responsible for designing and development of security control for the business Commercial, Fintech, and digital initiatives. He/ she will work closely with the various business team to understand the product and services and further recommend security controls for inclusion. The controls should be less business disruptive, enforce cyber control, reduce fraud and is frictionless with business objective.
The Product Security Architect ensures existing and new business services and products have adequate security controls and conform to Equity Policies, procedures, and standards.

Job Responsibilities/ Accountabilities:

Architecture:

Formulate security specific requirements for business services for Commercial, Fintech, and digital initiatives
Work closely with all the business teams to design and incorporate security as part of product development
Work closely with the other technology architects to ensure that security is properly embedded in their technology domains architectures
Work independently with developers, system/network administrators, product owners, and other colleagues to ensure secure design, development, and implementation of applications and networks
Ensure time and comprehensive threat modelling is conducted for new and existing services from different business units in collaboration with identified stakeholders
Perform security design reviews of applications, systems, and networks
Provide remediation guidance and recommendations to developers and administrators
Define security best practices and standards, interpreter same to business and product owners
Familiarity with common vulnerabilities and attack vectors
Advise product and business owners on encryption technologies (PGP, SSH, SSL, etc.) and common authentication protocols (OpenID Connect, OAUTH, SAML, RADIUS, LDAP, KERBEROS, etc.)
Leading and contributing to the security posture of Equity’s networks and systems, data centre infrastructures, cloud architectures and solutions
Developing and/or carrying out the strategic direction of security projects to enable execution of the information security strategy

Strategy:

Excellent understading of customer transaction flow of commercial and Fintech services
Indeep understanding of social engineering weaknesses and countermeasures
Understand B2C, B2B and C2C bsuness model in relation to security controls
Ability to simplify analysis and present results clearly at all levels of the business – including at senior management team level

Qualifications

Knowledge and Experience

A Degree or its equivalent in Information Technology, Network Security, Enterprise Network Management, Information Security, Management Information System Computing, Engineering or similar area of study
Relevant industry certifications in information security program and governance as well as PMP will be an added advantage
Minimum of 2 years working in information security governance
Minimum of 1 year working as a business analyst in technical security and IT
Good understanding of business models and services in financial, telecom and FinTech domain
Good understand of customer, merchant integration model
An excellent team member who is analytical, logical and able to work with other Product team which are dedicated to making Equity products and technologies as secure as possible
Experience with creating technical documentation: product documentation, technology, software and systems architecture, and technical whitepapers
Working experience with the following concepts: SSL Crypto Solutions, Data Protection and Security, Software Development Methodologies (E.G. Agile), API Gateways, Data Analytics
Strong cross-domain and cross-functional knowledge that will enable design of the best possible security technology solutions
Has good understanding of the SSDLC process and follows the process to effectively develop, design solutions and incorporate threat modelling
Ability to function as an individual contributor and mentor/leader detached from the corporate environment
Good understanding of Open Application Programming Interface business model
Good understanding ISO27001 and PCI-DSS certification
Experience of identifying and managing technology security risk
Up-to-date knowledge of future IP and network security technologies, equipment and their benefits
Widespread knowledge of different IP and network security vendors and solutions, and managed

Apply via :

equitybank.taleo.net

November 1, 2024
Product Security Architect-GIS

Job Purpose: 

The Product Security Architect will be responsible for designing and development of security control for the business Commercial, Fintech, and digital initiatives. He/ she will work closely with the various business team to understand the product and services and further recommend security controls for inclusion. The controls should be less business disruptive, enforce cyber control, reduce fraud and is frictionless with business objective.

The Product Security Architect ensures existing and new business services and products have adequate security controls and conform to Equity Policies, procedures and standards.

Job Responsibilities/ Accountabilities:

Architecture:

Formulate security specific requirements for business services for Commercial, Fintech, and digital initiatives
Work closely with all the business teams to design and incorporate security as part of product development
Work closely with the other technology architects to ensure that security is properly embedded in their technology domains architectures
Work independently with developers, system/network administrators, product owners, and other colleagues to ensure secure design, development, and implementation of applications and networks
Perform security design reviews of applications, systems, and networks
Provide remediation guidance and recommendations to developers and administrators
Define security best practices and standards, interpreter same to business and product owners
Familiarity with common vulnerabilities and attack vectors
Advise product and business owners on encryption technologies (PGP, SSH, SSL, etc.) and common authentication protocols (OpenID Connect, OAUTH, SAML, RADIUS, LDAP, KERBEROS, etc.)
Leading and contributing to the security posture of Equity’s networks and systems, data centre infrastructures, cloud architectures and solutions
Developing and/or carrying out the strategic direction of security projects to enable execution of the information security strategy

Strategy:

Excellent understanding of customer transaction flow of commercial and Fintech services
Indepth understanding of social engineering weaknesses and countermeasures
Understand B2C, B2B and C2C business model in relation to security controls
Ability to simplify analysis and present results clearly at all levels of the business – including at senior management team level

Qualifications

Knowledge and Experience

A Degree or its equivalent in Information Technology, Network Security, Enterprise Network Management, Information Security, Management Information System Computing, Engineering or similar area of study
Relevant industry certifications in information security program and governance as well as PMP will be an added advantage
Minimum of 2 years working in information security governance
Minimum of 1 year working as a business analyst in technical security and IT
Good understanding of business models and services in financial, telecom and FinTech domain
Good understand of customer, merchant integration model
An excellent team member who is analytical, logical and able to work with other Product team which are dedicated to making Equity products and technologies as secure as possible
Experience with creating technical documentation: product documentation, technology, software and systems architecture, and technical whitepapers
Working experience with the following concepts: SSL Crypto Solutions, Data Protection and Security, Software Development Methodologies (E.G. Agile), API Gateways, Data Analytics
Strong cross-domain and cross-functional knowledge that will enable design of the best possible security technology solutions
Has good understanding of the SSDLC process and follows the process to effectively develop and design solutions
Ability to function as an individual contributor and mentor/leader detached from the corporate environment
Good understanding of Open Application Programming Interface business model
Good understanding ISO27001 and PCI-DSS certification
Experience of identifying and managing technology security risk
Up-to-date knowledge of future IP and network security technologies, equipment and their benefits
Widespread knowledge of different IP and network security vendors and solutions, and managed

Key Critical Competencies

Ability to know when to implement solutions with consideration to the wider impacts i.e. risk, cost, customer impact, timescales, etc.
Excellent negotiation, and written and verbal presentation skills
Ability to handle high pressure situations with key stakeholders
Good Analytical skills, Problem solving and Interpersonal skills
Deep knowledge of enterprise application development security controls
Some knowledge of Telco convergence, FinTech network traffic consumption

Role Complexity:

Document security control for each business service delivery
Understand each business function – Commercial, FinTech and digital initiatives

Budgets/ Financial Input

Provide knowledge business services and product to the security team
Consolidate and translate business security needs into finical measurable matrix

Apply via :

equitybank.taleo.net

October 31, 2024
Tax Manager

Job Purpose

The purpose of this the role is:

Managing, coordinating, and reviewing transactions to ensure compliance with the respective legislation, rules, and regulations for EBKL, with extended support to the subsidiaries in Kenya from time to time.
Partner with business units to drive the execution of the tax strategies, policies, and governance framework in Kenya.
Proactively engage with business partners with a commercial mind-set to generate opportunities and to deliver robust tax risk management and mitigation plans in Kenya.
Support the tax compliance agenda of the Group.
Support the business strategy and operational activity of the Group.

Job Dimensions

EGH is the ultimate parent entity of Equity Group and owns both banking and non-banking subsidiary companies. It provides strategic, brand, risk, and talent management to these subsidiaries. Its shares are listed at the Nairobi Stock Exchange (NSE), Uganda Securities Exchange (USE) and Rwanda Stock Exchange (RSE). It operates within a multicultural, multinational, and multicurrency environment.

You will be part of the team at EBKL and may, from time to time, coordinate with, and support, other team members in the respective subsidiaries in Kenya in matters relating to tax.

Together, your key interactions will be:

Finance business partners and operational teams.
Risk, compliance, and reporting teams.
Kenya Revenue Authority and other relevant public institutions.
Administration, procurement, and human resources.
Governance team.
External Advisors.

Qualifications

Qualifications and Experience

First degree in business/legal related studies.
Professional membership of relevant tax bodies (legal/chartered accountancy)
At least 7 years post-qualification experience within a tax function. A minimum 3 years in a professional advisory firm or a financial institution would be an added advantage.
Experience in handling/managing tax audits, both internal and external audits.
Broad understanding of key domestic tax issues and international tax issues impacting Kenya.
Wide experience in taxation within East Africa.
Application of tax knowledge to the commercial agenda and business strategy.
Sound judgement regarding acceptable levels of tax risks.

Skills

Excellent technical tax skills across both direct and indirect taxes.
Effective project management and implementation skills.
Excellent tax reporting and accounting skills.
Excellent stakeholder management skills.
Good team working and communication skills across diverse cultures.
Able to embed compliance and ethics.

Apply via :

equitybank.taleo.net

October 30, 2024
Manager Sustainability Governance, Reporting & Controls Assistant Manager, ESG Governance & Reporting

Key Responsibilities

Governance

Responsible for managing the Governance, Assurance programs, Systems, Reporting and Capacity Building/Training requirements of the Group with respect to ESG.
Support company-wide collaborative sustainability initiatives through project management, technical support and coordinating functions and engagement for meetings, calls, workshops, trainings, presentations and events.
Support the management in driving the education, communication, training, and implementation of the ESMS across the company in all operational areas, including its associated business activities, sub-contractors and supply chain.
Monitor and respond to emerging ESG issues relevant to the company’s operations and reputation.
Leading on all other ESG governance requirements as defined within the Group policies and procedures including the Enterprise Risk Management Framework.

Systems Support

Lead ESG reporting systems development, integration and support for the Group department.
Development, maintenance and update of automated dashboards for tracking ESG related metrics and performance.
Contributing to the wider organization automation tools development and implementation.

External Reporting

Leading on all external reporting and disclosure requirements as defined by regulations, contractual obligations and other key stakeholder management requirements.
Identify, provide advisory and implement new ESG reporting, and disclosure methods based on a complete understanding of regulatory, standard-setting, and lending needs, among others.
Manage the review and development of sustainability/ESG programs and related reporting, such as materiality assessments, benchmarking, stakeholder engagement, gap analysis and metric/KPI identification.

Internal Reporting

Supporting the Group Director in managing the responsibilities as secretary to the Group Board Sustainability Committee and lead for the Group Management Sustainability Committee.
Oversee the ESG data gathering process for operational and reporting purposes whilst ensuring that ESG information is consistent, accurate and timely.
Effectively, supports relevant functions in the bank with ESG performance information and development of sustainability initiatives and projects that contribute to the company’s ESG goals.
Internal point of contact for internal inquiries regarding annual ESG performance data and information.
Collating and preparing all internal ESG reporting deliverables as required for effective management and decision-making.

Internal Controls

Continuously works toward development of robust processes and audit-proof internal controls in collaboration with team members, functions and business units.
Coordinating with commercial and own operations working groups to ensure issues raised are followed up and closed in a timeous manner.
Monitor the efficacy of the relevant ESMS policies and procedures in execution and provide for their updating in response to changes in laws, regulations, and corporate directives.
Monitor industry trends, best practices, and regulatory developments related to ESG and recommend appropriate changes to company policies and practices.
Monitoring compliance with applicable laws and regulations; Group policies and procedures; and contractual obligations.

Qualifications

Minimum Qualifications, Background and Skills

Bachelor’s or Master’s degree in Environmental Management, Sustainability, Business Administration/management, Finance, or related fields.
Excellent analytical and problem-solving skills to assess and address ESG risks and opportunities.
Solid understanding of ESG reporting and disclosure requirements (legal/standards) and trends.
Professional qualifications in areas such as GRI considered as a strong advantage.
Over 8 years’ experience working in similar roles two of which were in performing ESG reporting and/or advisory work with frameworks (e.g., GRI, TCFD) in an internal function within a company or as a consultant or financial services industry organization.
Experience in helping organizations enhance their systems, procedures, controls and reporting.
Experience in engaging with investors, rating agencies, and other external stakeholders on ESG matters is desirable.
Strong understanding of environmental and social issues, sustainable business practices, and corporate governance.
Excellent verbal and written communication skills to convey complex ESG concepts to diverse audiences; other languages an asset (e.g., French)
Broad understanding of sustainability matters in a financial institution.

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Use the link(s) below to apply on company website.

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October 30, 2024
Assistant Manager, Group Sustainability Strategy & Solution Manager – Group Sustainability Operations – Climate Finance Assistant Manager – Group Sustainability Operations – Climate Financing Assistant Manager – Group Sustainability Operations – ESG Risk Mgt Manager – Group Sustainability Operations – ESG Risk Mgt

Description

Assist the Manager in running the SS&S initiatives smoothly.
Lead, guide and motivate subsidiary team in executing sustainability mission and goals in line with Equity’s Strategy.
Co-develop the execution strategy, projections and communicate the same to subsidiaries for execution.
Lead research and other market and business development analysis initiatives to inform the sustainability strategy, product development and commercial pipeline
Planning, assigning and supervising sustainability initiatives across the subsidiaries
Communicate information top-down or down-up as per the requirement.
Will be a co-lead partner relationship manager and will use the opportunity to identify areas Equity can leverage to attain its social, environmental and commercial goals.
Establishment and maintaining a close working relationship among teams, other departments at subsidiaries level to ensure smooth running of the SSS initiatives.
Work closely with other departments to develop relevant project tracking tools for accurate and timely progress reports on KPIs
Promoting/ cross-selling the Banks’ sustainable solutions to clients & partners. Support and/ or facilitate market, information/ knowledge and financial linkages and support build-up of sustainable business networks and eco-system.
Linking partners to specific sectors/individuals aligned to sustainability to facilitate customer satisfaction in service delivery
Coordinate and participate in capacity building activities for Equity staff, partners and customers
Ensure proper continuous documentation and dissemination/ reporting of activities on a monthly basis.
Prepare monthly/quarterly sustainability reports for management use.

Qualifications

University degree in Sustainability/Environmental Science/ Finance/ Economics/Data Science
Professional training in data analytics, proposal writing and/ or people management will be an added advantage
At least 3 years’ work experience with reputable organization managing green projects, sustainable product development and sustainable finance.
Experience in middle level people management

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

October 30, 2024
Senior Manager Service Excellence Manager, Service Monitoring & Improvement Customer Experience Administrative Manager Communications Manager

Job Purpose Statement

Responsible for looking at quality of service delivery to ensure excellence is achieved in customer fulfilment across all Bank products and services. Champion a customer centric culture in service excellence. This role focuses on elevating customer service standards by ensuring that customers have a positive and satisfying experience throughout their interactions with the bank.
This position reports to the GM – Customer Experience & Communication.

Key Accountabilities.

Process Improvement: Identifying inefficiencies in customer service processes and implementing changes to streamline operations, reduce response times, and enhance overall service delivery.
Customer Experience Management: Ensuring that all interactions with customers, whether it’s through in-person interactions, phone calls, emails, or digital channels, meet or exceed customer expectations.
Data Analysis and Metrics: Using data analytics to measure customer satisfaction, identify trends, and track key performance indicators (KPIs) related to service excellence. This data-driven approach helps in making informed decisions to enhance the customer experience.
Knowledge Management & Training: Designing and implementing customer service training programs to improve their skills, product knowledge, and communication abilities.
Handling Escalations: Overseeing the resolution of complex customer issues and escalations that require the involvement of higher management. Ensuring timely and satisfactory resolutions to maintain customer loyalty.
Cross-Departmental Collaboration: Collaborating with other departments to gather feedback from customers and implement improvements based on their insights.
Customer Feedback Management: Implementing systems to collect, analyze, and act on customer feedback. Regularly soliciting feedback from customers and incorporating it into the service improvement process.
Quality Assurance: Implementing quality assurance programs to monitor and evaluate the performance of customer service representatives, ensuring that they adhere to company policies and provide consistent service.
Innovation and Continuous Improvement: Ensure alignment with industry best practices and trends and fostering a culture of innovation and continuous improvement within the service excellence team.

Qualifications
Education and experience

Bachelor’s degree in a business-related field.
A Master’s degree is an added advantage.
A strong understanding of service excellence principles.
Knowledgeable about service monitoring & process improvement, service quality assurance, use of data analytics for decision making, knowledge management & training.
Demonstrated ability to ensure regulatory compliance as well as policies, procedures, risk parameters and guidelines of the organization are met.

Knowledge & Skills

Leadership and management abilities.
Strategic and Detail-oriented.
Strong process and planning orientation.
Balances team’s needs with strategic business objectives.

Work Experience:

Minimum of 12 years’ experience in Banking or financial institution, with a minimum of 5+ years in management capacity.
A track record of developing & implementing delivering continuous improvement in service delivery, and improved outcomes in Service Excellence.
Experience of leading and delivering change and business improvement initiatives, including people and cultural change.

General Competencies

People

Employee satisfaction
Employee retention
Competence development

Customer Focus

Customer satisfaction
Customer base growth targets
Customer loyalty
Channel satisfaction

Business Systems & Infrastructure

Productivity or resource utilization standards or benchmarks.
Process review with customer impact in mind.
Process management.
Audit ratings.
Innovation and change management programs.

Technical Competences

Knowledge of Service Excellence Best Practice Standards: Service Quality Assurance, Service Monitoring & Improvement and Knowledge Management.
Service Compliance & Risk Management: Ability to champion service compliance and risk management culture.
Conceptual and Analytical Skills: Ability to quickly grasp and understand systems and keen to detail.
Technology Skills: Knowledge of Data Analytics techniques and service monitoring systems.
Business Process Management: Knowledge of business process improvement methodologies.

go to method of application »

Use the link(s) below to apply on company website.

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October 30, 2024
Assistant Manager – Fraud Intelligence

Job Purpose:

To conduct in-depth analysis on information received from the Fraud Management function and other sources to convert into actionable intelligence, evidence and information to enable effective decision making in the combating of fraud and other crimes.

Key Responsibilities

Gather, research, and evaluate information (in accordance with a defined and agreed collection plan where applicable) to identify gaps, and patterns, and inform relevant stakeholders.
Receive and assess information on the intelligence system and disseminate to relevant parties, in line with confidentiality, sensitivity and duty of care policies and relevant legislation to ensure intelligence is processed correctly.
Manage the intelligence database to ensure that the information therein stays secure and up to date.
Manage the CHIS database to ensure that the information therein stays secure and up to date.
On request, provide searches via the internet and subscription databases on controversial groups, protests, and information of groups, companies or persons that are targeting the Bank and related companies.
Developing fraud intelligence assessments using available information.
Receiving, grading, managing, and assessing the credibility of intelligence gathered.
Develop and maintain relationships internally and externally to share data, information and analysis, where appropriate.
Produce written and/or verbal briefings and presentations to stakeholders to provide a clear and concise intelligence driven understanding of the subject matter, including providing advice and guidance.
Maintain awareness of innovation within intelligence to ensure implementation of latest techniques and tactics, best practice, and information relevant to the role.
Supply intelligence products and gathering requests to Intelligence Operations Function for further action, clarity or details on a subject matter or person of interest.
Understand and utilize the required systems in order to drive quality, efficiency and consistency through effective digital and automation platforms.
Manage the team of Intelligence Officers to ensure that they effectively provide value to the organization.

Financial Responsibility

Acquire and effectively manage investigative tools.
Ensure investigations are carried out in a cost-efficient manner.

Key performance indicators

Number of intelligence reports handled over year.
Management of Intelligence Officers
Percent of successful investigations concluded based on the intelligence handled.
Number of disciplinary cases, arrests and prosecutions arising out of the intelligence handled.

Relationship(s)

Branch staff
Contact center staff.
Industry & non-industry players e.g., other Telcos, commercial banks etc.
Team Lead – Fraud Detection, Team Lead – Fraud Prevention, Fraud Risk team, Investigators, Security, General Managers & Directors

Qualifications

Education & Experience:

A graduate with a bachelor’s degree preferably in Criminology, Forensics, Engineering, IT, Accounting, Commerce or any business degree is a MUST.
Professional certification in Fraud Examination, Auditing, Accounting, Risk management and Information systems audit is an added advantage.
Have at least 7 years’ experience in an auditing, forensics or risk management environment or at least 10 years’ experience in Banking Operations
Highly developed interpersonal and communication skills
Knowledge of Bank risks and their mitigations
Knowledge of CBK prudential guidelines
Knowledge of AML and KYC policy guidelines

Technical Competencies

Thorough knowledge and clear understanding of Banks’ policies
Strong financial and analytical skills
Computer proficiency especially use of MS Excel
Good people management skills
Effective listening skills.
Excellent written and oral communication skills.
Demonstrated mastery of problem-solving methodology for decision making.
Demonstrated follow-up and customer service skills.
Personal integrity with a high regard to maintain strict confidentiality.
Ability to persuade and influence others, including those at senior organizational levels.
Ability to be discrete.
Excellent time management skills.

Generic Competencies

Understanding of the organization’s business:
Putting customers first
Performing through other people
Delivering for results
Managing a changing environment
Making a personal
Communicating for impact
Consulting/advising.
Attention to detail.
Planning/organizing.
Team player

Apply via :

equitybank.taleo.net

October 30, 2024
Customer Loyalty & Engagement Manager Senior Manager, Operations Business Planning Senior Data and ETL Engineer Head of Data Governance & Data Protection Officer Group Lead, Software Quality Assurance & Test Engineering Project Co-ordinator – GIS SM Regional Subsidiary Security Operations

Description

Growth of Customer Lifetime Value through increased profitability and share of wallet.
Increased product uptake through data driven customer engagements and offer placements
Design an engagement and loyalty roadmap to drive CLV across the customer lifecycle stages (acquisition, growth, retention).
Spearhead the review of customer engagement plans to ensure customers receive best in class experiences.
Generate value from the Equity loyalty programs
Define and report on appropriate success metrics for retention and loyalty initiatives.
Utilize customer, financial and churn data to inform decisions and develop business cases to support various retention efforts.
Define internal customer communication standards and procedures for bank wide compliance for all non-Brand communication.
Ensure adoption of service recovery and ADR framework.
Define the customer retention and loyalty strategy and programs with the primary goal of retaining and extending the customer base.
Strategically lead, develop, implement, and manage customer lifecycle programs from ideation to execution.
Use data to identify, test and optimize user retention and extension methods and channels
Define customer segments and create relevant and personalized customer journeys to drive CLV
Design strategies for proactive and reactive communication for customers whose recent account activity indicates they are at risk of cancellation and ensure that every opportunity to retain these customers is investigated
Continuously obtain training to improve relevant skills for delivery of Business Expectations

Qualifications

Desired work experience:

Experience working in a strategic, cross functional role collaborating with multiple teams in different geographies
At least 6 years working experience in a customer service and sales environment of which at one should have been at a managerial level.Deep knowledge of retention marketing strategies, customer segmentation, KPI development and measurement.
Prior CRM/Loyalty program development including detailing functional requirements.
Strong Excel and data modelling skills
Strong communication skills: listening, verbal,
Experience in analysing marketing data, building reports, and synthesizing data for stakeholders.
Problem-solver with a positive and solution-oriented mentality.
Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
Effective training skills
Project management skills

Deadline: Aug 21, 2023

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Use the link(s) below to apply on company website.

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October 30, 2024
Talent Management & Capability Specialist

Job Purpose Statement:

The role is responsible for implementation of recruitment strategies, monitoring recruitment procedures, sourcing candidates, managing a team of recruiters, and identifying high potential candidates. In addition, this role is responsible supporting the implementation of Talent Management initiatives ranging from talent acquisition, talent mobility and talent management programs.

Key Responsibilities:

Build talent pipelines for current and future job openings.
Prepare and review annual recruitment plans taking into account business growth plans.
Implement processes that oversee all stages of candidate experience ranging from application to onboarding including communication.
Enhance productivity through effective implementation of identified Talent programs.
Develop creative and innovative talent acquisition strategies – this includes appropriate marketing, planning, and building a diverse talent pipeline.
Build a positive candidate experience, managing candidate’s expectations and maintaining relationships for those candidates who are not selected at present against a particular skill set, for future prospects.
Support HRBPs in the workforce planning – examine workforce plans, understands the labour markets segments, skills, competencies, and experience necessary that aligns to the business needs.
Continuous tracking and use of key metrics to drive continuous improvement and to make better decisions, to ultimately improve the quality of Talent Acquisition & Training function.
Work with talent partners & business leaders to identify talent gaps, the existing talent capabilities and future requirements and develop an overarching Talent Acquisition, Talent Development and Mobility philosophy.
Facilitate effective implementation of the Performance Management system – in conjunction with Talent Partners, deploy the end-to-end Performance management system including the appropriate plans for the various talent classifications within budget/timeframe.
Ensure whole PM process is managed in the PM system and the link between pay and performance is maintained.
Responsible for maintaining an up-to-date job evaluation and maintenance of organization structures that reflects business reality.

Qualifications
Education and experience

Undergraduate degree in business related field
Professional qualifications in HR from a recognized professional body
Minimum 8 years’ experience in HR Generalist role in a medium to large sized organization at a senior level.
Demonstrable experience managing full cycle recruiting and employer branding initiatives.

Skills & Abilities

Prior experience & demonstrated ability in project & program implementation & team coordination in health sector-based programs.
Experience working with development / funding partners.
Strong communications skills with experience and strong competence in analysis & report writing.
Demonstrates ability to set clear objectives prioritize, oversee multiple tasks & work well across teams.
Creative, open-minded, flexible, self-learner.
Strong organizational and planning skills.
Ability to articulate business impact of changes.
Demonstrate strategic thinking with a practical mind set.
Results driven.

Apply via :

equitybank.taleo.net

October 30, 2024
E-Learning Coordinator

Job Purpose Statement:

Responsible for managing, directing, administering, and coordinating the activities of Learning management system in support of policies, goals, culture, core values and objectives established by the Organization.

Key Responsibilities:

Drive utilization of Learning Management System and E-Learning Systems
Responsible for proper user rights assignment to maintain proper system security.
Create, manage, and enforce LMS standards, policies, and procedures.
Develop and design learning material, coordinate, and review educational content, and incorporate current technology in developing specific eLearning curriculum.
Support the deployment of learning programs including uploading and updating courseware and curriculum, training assignments, learner notification text and rules in LMS.
Utilize knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience.
Utilize LMS reporting capabilities and developing custom reports to assist with planning and managing the company’s training and development initiatives.
Manage eLearning content from vendors to ensure it is compatible with the LMS.
Work with Instructional Designers, Graphic Designers, and programmers to support eLearning content requirements.
Offer first line of support for users with system access challenges.

Qualifications

Education and experience

Bachelor’s degree in a business-related field, IT or HR.
Minimum of 3 years’ experience in Learning & Development.
Experience of working with learning management systems is a must.
Demonstrable experience of data analysis and reporting.

Knowledge & Skills

Excellent IT skills, including proficiency in the full Microsoft Office suite.
Knowledge of learning and development activities
Excellent interpersonal and customer excellence skills
Evidence of strong administrative and organizational skills
Strong team player, able to work effectively with diverse user groups.
Ability to assimilate information quickly and accurately.
Ability to work appropriately with highly confidential information.

Apply via :

equitybank.taleo.net

October 30, 2024