Duties and Responsibilities Monitoring and providing appropriate clinical care ( medical and surgical) to patients on hospital wards and in outpatient clinics;
Admitting patients requiring special care followed by investigations and treatment;
Examining and talking to patients to diagnose their medical conditions;
Carrying out specific procedures, e.g. performing operations and specialist investigations;
Making notes and preparing paperwork, both as a legal record of treatment and for the benefit of other healthcare professionals
Keeping the referring doctor informed of inpatient and outpatient progress.
Issuing a preliminary discharge summary to each patient prior to them leaving hospital, in accordance with service specifications.
Maintaining patient rights, and be aware of cultural differences when dealing with patients.
Liaising with other medical and non-medical staff in the hospital to ensure quality treatment;
Reporting on-call (off shifts, weekends and holidays) as scheduled.
Ensuring that comprehensive hospital medical records for all in and outpatients are accurately.
Providing educational and clinical experience for clinical staff.
Requirements:
Degree in Medicine and Surgery with a minimum of 2 years experience.
Excellent communication, interpersonal and analytical skills with meticulous attention to detail.
Computer literacy, with proficiency in Microsoft Office Suite.
Ability to work effectively with a team in a culturally diverse environment
A good understanding of community dynamics. Knowledge and familiarity with low-income urban areas of Nairobi
Website: Website http://jacarandahealth.org/
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Medical Officer
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Executive Assistant – Clinical
Duties and Responsibilities Support the Chief Medical Officer in specific projects, as well as in general administrative support. The holder of the position is responsible for gathering external information, developing relationships with external partners, and representing the Chief Medical Officer in select interactions with clinical staff.
Perform technical, specialized, complex and difficult office administration work requiring the use of independent judgment
Receive and screen communications to the Chief Medical Officer including telephone calls and visitors
Make travel arrangements for the Chief Medical Officer
Maintain appointment calendar, arrange meetings and conferences for the Chief Medical Officer
Attend management and other meetings as directed to take minutes
Establish, develop, maintain, and update filing system for the Chief Medical Officer
Type and design general correspondence, memos, charts, tables, graphs, etc.
Proofread copy for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity of final product
Liaise with internal staff at all levels
Review and summarize miscellaneous reports and documents
Requirements:
Bachelor’s degree in business administration or related studies
5 years working experience preferably in the health care industry
Excellent time management and organizational skills,
Meticulous, very keen to detail, capable of working well with a team, multi-tasking effectively and managing a variety of responsibilities typical in a start-up environment -
Human Resource Manager
Duties and Responsibilities Develop and improve existing HR processes, policies and documents
Maintain the staff levels at all times by developing and implementing an aggressive recruitment strategy
Manage the recruitment and onboarding process
Drive the performance management process in the organization
Maintain a competitive compensation and benefits structure by regularly reviewing the market standards and changing organizational needs
Entrench a culture that is in line with the organization’s core values and working towards increasing employee engagement levels
Strengthen and develop new employee recognition and reward programs
Run the day to day operations of HR including, payroll, leave and absences, time and attendance monitoring, filing and other administrative roles.
Provide administrative support to Jacaranda management, including transportation, travel and coordinating meetings and special events
Ensure smooth operations of Jacaranda’s offices, including managing office supplies, serving as a point of contact for repairs and deliveries, and other office related duties
Requirements:
Bachelor’s degree in Human Resource Management, or related. Master’s preferred
5 years working experience with at least two in a management or supervisory role
Experience in health care industry will give you an edge
Exceptional skills and experience in HR strategy to create high performing teams
Excellent time management, organizational, and prioritization skills
Independent, self-starter capable of working well with a team, multi-tasking effectively and managing a variety of responsibilities typical in a start-up environment -
Clinical Officer – Peadiatrics
Reports To: Doctor In Charge / Hospital Manager
Department: Clinical Operations
Business Purpose / Objective: The job holder will be primarily responsible for providing quality clinical services to our clients and pediatric cases.
Duties and ResponsibilitiesMonitoring and providing appropriate clinical care to patients
Examining and talking to patients to diagnose their medical conditions;
Making notes and preparing paperwork, both as a legal record of treatment and for the benefit of other healthcare professionals
Coordinate and discuss planned care with the patient and other team professionals as appropriate.
Maintain effective interpersonal relationships with all staff and patients.
Ensure that patients are kept fully informed of and understand all procedures and treatments to be undertaken. Informed Consent will be obtained from patients in accordance with Jacaranda policy.
Provide advice to patients regarding healthy lifestyles and specific measures that may help the patient avoid a recurrence of ill health.
Any other duties as assignedEducation
Higher Diploma in Clinical Medicine and Surgery – Paediatrics
Diploma in Clinical Medicine and Surgery.
Hold a valid practicing license.Experience
2 years’ experience in a busy environment, preferably a maternity hospital especially running the pediatric services.
Knowledge and Skills
RequirementsStrong communication and interpersonal skills.
Excellent analytical reasoning skills and meticulous attention to detail
Computer literacy, with proficiency in Microsoft Office SuiteKey Competencies
Commitment to providing high quality care and excellence.
Ability to work effectively with a team in a culturally diverse environment -
Medical Records Assistant
Reports to Sales & Marketing Coordinator
Department: Clinical Operation
Job summary
Assist in ensuring smooth operations in the clinical department.
ResponsibilitiesMaintains patient files and retrieves files for scheduled appointments; study patient charts; files all patient data upon receipt of information; initiates records for new patients and creates computer index; prepares file labels; maintains filing statistics; audits filing sequence.
Maintains quality results by following hospital standards.
Maintains patient confidence by keeping patient records information confidential.
Keeps health care providers informed by communicating availability or unavailability of the records.
Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
Enhances medical records and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Resolves medical record discrepancies by collecting and analyzing information.
Maintains historical reference by abstracting and coding clinical data, such as diseases, operations, procedures, and therapies, using standard classification systems; filing documents.
Prepares statistical reports by collecting and summarizing medical care and census information, such as types of diseases treated, surgery performed, and use of hospital beds.
Provides medical record information by answering questions and requests of patients, hospital staff, law firms, insurance companies, and government agencies.
Any other duties as may be assigned.Education
Diploma in health records and information
Bachelor’s Degree in heath records and information is an added advantageExperience
At least 1-2 years’ proven experience in a(busy) health facility
Knowledge and Skills
Working knowledge of Microsoft Office tools
Strong time management skills
Attention to detail and mathematical skillsKey competencies
Ability to work effectively with a team in a culturally diverse environment
Ability to maintain records and files
Organizational skills
Attention to Detail
Ability to maintain confidentiality
Willingness to work above normal working schedule -
Assistant Cashier
This position is responsible for receiving and disbursing money at the point of payment. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing cash, credit or debit card transactions and validating checks.
ResponsibilitiesReceive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Maintain correct cash balances at cash registers.
Establish or identify prices of services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Calculate total payments received during a time period, and reconcile this with total sales.
Compute and record totals of transactions.
Keep periodic balance sheets of amounts and numbers of transactions.
Post charges against patients’ accounts.
Any other duties as may be assigned.Qualifications
CPA part 1
Completed secondary school education (KCSE C+)
At least 1 year proven experience working as a cashier or equivalent in a (busy) health facility with good experience and strong commitment to providing friendly and respectful care to all patients.
Excellent analytics and experience with financial statements, QuickBooks, and Excel
Basic computer knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters etc.)
Strong communication and time management skills
Attention to detail and mathematical skills
Meticulous attention to detailKey competencies
Ability to work effectively with a team in a culturally diverse environment
Willingness to work night shifts as needed
Great customer service -
Communications and Knowledge Manager
Job Description
Responsibilities:
Jacaranda has a compelling story of success, our operations team in Kenya has generated remarkable innovations in maternal health, and our team and clients are passionate about our work.
The Communications and Knowledge Manager will help Jacaranda synthesize what we are learning and work with other players in the global health landscape to share and expand our influence. We seek someone who is a consummate consultant and communicator, who wants to apply those talents to shape global health.
Responsibilities will include:Develop content (e.g., narrative stories, blog posts, videos, case studies) for Jacaranda’s website, blog, monthly e-newsletter and social channels that provide engaging information about our work, results and knowledge, which ultimately optimize visibility with key audiences from customers to donor partners.
Help build Jacaranda’s knowledge management strategy – what we capture and how we share it – to position the organization as a leader in the maternal health community.
Work closely with leadership and front-line staff to synthesize maternal health innovations and lessons in order to share insights, both internally and externally. This includes understanding our social impact, clinical excellence, business innovations.
Serve as the primary editor for Jacaranda’s blog and newsletter. In addition to editing and writing, the communications manager will be responsible for creating the content strategy, setting the editorial calendar and using data-driven approaches to increase engagement for these external communications channels; also media outreach strategies for targeted bloggers, thought leaders and journalists.
Manage, monitor, and grow Jacaranda’s social media channels, including Facebook, Twitter, and Linkedin.
Provide ongoing design and creative support on in-house projects and communication deliverables including impact reports, videos, brochures
Continually refresh the content and improve the visual presentation on Jacaranda’s website, ensuring the site always contains accurate, current and engaging content.Requirements
Experience in communications related work. Especially for an audience of donors, government, and global technical experts.
Topical understanding of public health and maternal health issues. Ability to create strong written content from complicated clinical or technical topics.
Excellent oral, written, and interpersonal communication skills.
Passionate about improving lives for moms and babies
Complete understanding of and facility using social media, blogs, and email marketing.
Proven ability to conceptualize, plan and execute campaigns on mainstream social media platforms, such as Facebook, Twitter, LinkedIn, and YouTube
Knowledge of social media monitoring and measurement technologies, such as Hootsuite or SproutSocial.Desirable qualifications
Demonstrated experience with photo editing and graphic design – knowledge of the Adobe suite is a plus! Experience with video production equipment and editing software a plus.
Demonstrated experience with creative design aspects related to website, social media and marketing.Benefits
Competitive salary and health insurance
First-hand experience building a health venture and working with global health programmatic and research teams
Significant responsibility and independence
Exposure to global health issues. -
Nurse – Midwife
Overall Purpose
Responsible for providing and maintains high standards of professional nursing care to Expectant mothers while ensuring consistent provision of efficient and ethical care to support it in achieving quality health service delivery.
Duties and ResponsibilitiesWork requirements and tasks will be guided by the department’s Standard Operating Procedures (SOP) and which are reviewed periodically but will fall broadly in the following Key Responsibility Areas (KRAS)
Work in collaboration with the Clinical team and the JH management to implement effective procedures, rules, regulations that are consistent with the organization values and policies.
Ensure adherence to Standard Operating Procedures (SOPs) and protocols for nursing services.
Ensure compliance with established professional and institutional policies, procedures, rules, and regulations.
Provide comprehensive antenatal care, postnatal care, family planning, deliveries, and other services for clients in Jacaranda’s fixed and/or mobile clinics, based on Jacaranda Health’s clinical protocols and processes
Provide friendly, helpful service, advice, guidance, and education to all clients
Maintain client and clinic operational data using our electronic medical records and other information systems
Maintain a good relationship with the community.
Work closely with peer educators, CHWs, and traditional birth attendants for outreach and education within the communityJob Qualifications
Hold a diploma or degree in nursing from a recognized university/(medical training) college
Position holder should have at least 3 years’ experience working as a licensed Nurse/Midwife in a busy maternity institution.
Position holder should also have experience as a scrub nurse including in hospital surgical departments and clinics.
Hold an active Nursing license from the local Nursing Council.Male nurses are encouraged to apply.
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Nurse Mentor & Educator
Job Summary:
Primary ResponsibilitiesWorks as a self-driven individual who is passionate about maternal health
Conducts facility-based CMEs, drills, and other methods of learning
Facilitates Quality Improvement initiatives where applicable and tracks data
Conducts performance improvement programs based on learning needs of the staff.
Performs nursing practice by providing direct patient care where appropriate
Maintains the highest standards of professionalism and represents Jacaranda as an organization dedicated to ending maternal/neonatal deaths and morbiditiesRequirements
Strong Knowledge of EmONC principles and experience handling emergencies
Experience in collecting data for monitoring or research purposes
Demonstrated ability to develop, coordinate, deliver and evaluate education and training programs that incorporate contemporary adult learning principles.
Demonstrated experience in a nursing leadership role involving change management, team development skills, and the ability to apply complex problem-solving strategies.
Local language skills in Kiambu County or deep knowledge of community a plus
Bachelor’s Degree in Nursing or its equivalent
Minimum of 5 years midwifery experience
Proficient in Word, Excel and PowerPointContract Period: This position is expected to be a contract of 12 months, based in Kiambu County or neighboring county.
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Accounts Assistant
Reports To: Senior Accountant
Department: Clinical Operations
Purpose / Objective: The Accounts Assistant will mainly be responsible for ensuring steady preparation & processing of purchases, payments, sales invoices, Receivables, reconciliations and other accounting tasks.
EducationCPA III
A degree in relevant field will be an added advantageExperience
Minimum 2 years of experience
Knowledge and Skills
RequirementsProficient in accounting software applications and use of ERP.
Results and detail oriented
Excellent knowledge of MS excelKey Competencies
The holder of this position should be very organized, flexible, personable, and passionate. Position holder should have eenthusiasm for improving exceptional quality of service to patients and must have highest degree of honesty, integrity, confidentiality, and strong work ethics.