Website: Website http://jacarandahealth.org/

  • Medical Officer

    Medical Officer

    Duties and Responsibilities Monitoring and providing appropriate clinical care ( medical and surgical) to patients on hospital wards and in outpatient clinics;
    Admitting patients requiring special care followed by investigations and treatment;
    Examining and talking to patients to diagnose their medical conditions;
    Carrying out specific procedures, e.g. performing operations and specialist investigations;
    Making notes and preparing paperwork, both as a legal record of treatment and for the benefit of other healthcare professionals
    Keeping the referring doctor informed of inpatient and outpatient progress.
    Issuing a preliminary discharge summary to each patient prior to them leaving hospital, in accordance with service specifications.
    Maintaining patient rights, and be aware of cultural differences when dealing with patients.
    Liaising with other medical and non-medical staff in the hospital to ensure quality treatment;
    Reporting on-call (off shifts, weekends and holidays) as scheduled.
    Ensuring that comprehensive hospital medical records for all in and outpatients are accurately.
    Providing educational and clinical experience for clinical staff.
    Requirements:
    Degree in Medicine and Surgery with a minimum of 2 years experience.
    Excellent communication, interpersonal and analytical skills with meticulous attention to detail.
    Computer literacy, with proficiency in Microsoft Office Suite.
    Ability to work effectively with a team in a culturally diverse environment
    A good understanding of community dynamics. Knowledge and familiarity with low-income urban areas of Nairobi

  • Executive Assistant – Clinical

    Executive Assistant – Clinical

    Duties and Responsibilities Support the Chief Medical Officer in specific projects, as well as in general administrative support. The holder of the position is responsible for gathering external information, developing relationships with external partners, and representing the Chief Medical Officer in select interactions with clinical staff.
    Perform technical, specialized, complex and difficult office administration work requiring the use of  independent judgment
    Receive and screen communications to the Chief Medical Officer including telephone calls and visitors
    Make travel arrangements for the Chief Medical Officer
    Maintain appointment calendar, arrange meetings and conferences for the Chief Medical Officer
    Attend management and other meetings as directed to take minutes
    Establish, develop, maintain, and update filing system for the Chief Medical Officer
    Type and design general correspondence, memos, charts, tables, graphs, etc.
    Proofread copy for spelling, grammar and layout, making appropriate changes.  Responsible for accuracy and clarity of final product
    Liaise with internal staff at all levels
    Review and summarize miscellaneous reports and documents
    Requirements:
    Bachelor’s degree in business administration or related studies
    5 years working experience preferably in the health care industry
    Excellent time management and organizational skills,
    Meticulous, very keen to detail, capable of working well with a team, multi-tasking effectively and managing a variety of responsibilities typical in a start-up environment

  • Human Resource Manager

    Human Resource Manager

    Duties and Responsibilities Develop and improve existing HR processes, policies and documents
    Maintain the staff levels at all times by developing and implementing an aggressive recruitment strategy
    Manage the recruitment and onboarding process
    Drive the performance management process in the organization
    Maintain a competitive compensation and benefits structure by regularly reviewing the market standards and changing organizational needs
    Entrench a culture that is in line with the organization’s core values and working towards increasing employee engagement levels
    Strengthen and develop new employee recognition and reward programs
    Run the day to day operations of HR including, payroll, leave and absences, time and attendance monitoring, filing and other administrative roles.
    Provide administrative support to Jacaranda management, including transportation, travel and coordinating meetings and special events
    Ensure smooth operations of Jacaranda’s offices, including managing office supplies, serving as a point of contact for repairs and deliveries, and other office related duties
    Requirements:
    Bachelor’s degree in Human Resource Management, or related. Master’s preferred
    5 years working experience with at least two in a management or supervisory role
    Experience in health care industry will give you an edge
    Exceptional skills and experience in HR strategy to create high performing teams
    Excellent time management, organizational, and prioritization skills
    Independent, self-starter capable of working well with a team, multi-tasking effectively and managing a variety of responsibilities typical in a start-up environment

  • Clinical Officer – Peadiatrics

    Clinical Officer – Peadiatrics

    Reports To: Doctor In Charge / Hospital Manager
    Department: Clinical Operations
    Business Purpose / Objective: The job holder will be primarily responsible for providing quality clinical services to our clients and pediatric cases.
    Duties and Responsibilities

    Monitoring and providing appropriate clinical care to patients
    Examining and talking to patients to diagnose their medical conditions;
    Making notes and preparing paperwork, both as a legal record of treatment and for the benefit of other healthcare professionals
    Coordinate and discuss planned care with the patient and other team professionals as appropriate.
    Maintain effective interpersonal relationships with all staff and patients.
    Ensure that patients are kept fully informed of and understand all procedures and treatments to be undertaken. Informed Consent will be obtained from patients in accordance with Jacaranda policy.
    Provide advice to patients regarding healthy lifestyles and specific measures that may help the patient avoid a recurrence of ill health.
    Any other duties as assigned

    Education

    Higher Diploma in Clinical Medicine and Surgery – Paediatrics
    Diploma in Clinical Medicine and Surgery.
    Hold a valid practicing license.

    Experience 

    2 years’ experience in a busy environment, preferably a maternity hospital especially running the pediatric services.

    Knowledge and Skills
    Requirements

    Strong communication and interpersonal skills.
    Excellent analytical reasoning skills and meticulous attention to detail
    Computer literacy, with proficiency in Microsoft Office Suite

    Key Competencies

    Commitment to providing high quality care and excellence.
    Ability to work effectively with a team in a culturally diverse environment

  • Medical Records Assistant

    Medical Records Assistant

    Reports to Sales & Marketing Coordinator
    Department: Clinical Operation
    Job summary
    Assist in ensuring smooth operations in the clinical department.
    Responsibilities

    Maintains patient files and retrieves files for scheduled appointments; study patient charts; files all patient data upon receipt of information; initiates records for new patients and creates computer index; prepares file labels; maintains filing statistics; audits filing sequence.
    Maintains quality results by following hospital standards.
    Maintains patient confidence by keeping patient records information confidential.
    Keeps health care providers informed by communicating availability or unavailability of the records.
    Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
    Enhances medical records and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
    Resolves medical record discrepancies by collecting and analyzing information.
    Maintains historical reference by abstracting and coding clinical data, such as diseases, operations, procedures, and therapies, using standard classification systems; filing documents.
    Prepares statistical reports by collecting and summarizing medical care and census information, such as types of diseases treated, surgery performed, and use of hospital beds.
    Provides medical record information by answering questions and requests of patients, hospital staff, law firms, insurance companies, and government agencies.
    Any other duties as may be assigned.

    Education

    Diploma in health records and information
    Bachelor’s Degree in heath records and information is an added advantage

    Experience

    At least 1-2 years’ proven experience in a(busy) health facility

    Knowledge and Skills

    Working knowledge of Microsoft Office tools
    Strong time management skills
    Attention to detail and mathematical skills

    Key competencies

    Ability to work effectively with a team in a culturally diverse environment
    Ability to maintain records and files
    Organizational skills
    Attention to Detail
    Ability to maintain confidentiality
    Willingness to work above normal working schedule

  • Assistant Cashier

    Assistant Cashier

    This position is responsible for receiving and disbursing money at the point of payment. Usually involves use of electronic scanners, cash registers, or related equipment. Often involved in processing cash, credit or debit card transactions and validating checks.
    Responsibilities

    Receive payment by cash, check, credit cards, vouchers, or automatic debits.
    Issue receipts, refunds, credits, or change due to customers.
    Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
    Maintain correct cash balances at cash registers.
    Establish or identify prices of services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
    Calculate total payments received during a time period, and reconcile this with total sales.
    Compute and record totals of transactions.
    Keep periodic balance sheets of amounts and numbers of transactions.
    Post charges against patients’ accounts.
    Any other duties as may be assigned.

    Qualifications

    CPA part 1
    Completed secondary school education (KCSE C+)
    At least 1 year proven experience working as a cashier or equivalent in a (busy) health facility with good experience and strong commitment to providing friendly and respectful care to all patients.
    Excellent analytics and experience with financial statements, QuickBooks, and Excel
    Basic computer knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters etc.)
    Strong communication and time management skills
    Attention to detail and mathematical skills
    Meticulous attention to detail

    Key competencies

    Ability to work effectively with a team in a culturally diverse environment
    Willingness to work night shifts as needed
    Great customer service

  • Communications and Knowledge Manager

    Communications and Knowledge Manager

    Job Description

    Responsibilities:
    Jacaranda has a compelling story of success, our operations team in Kenya has generated remarkable innovations in maternal health, and our team and clients are passionate about our work.
    The Communications and Knowledge Manager will help Jacaranda synthesize what we are learning and work with other players in the global health landscape to share and expand our influence. We seek someone who is a consummate consultant and communicator, who wants to apply those talents to shape global health.
    Responsibilities will include:

    Develop content (e.g., narrative stories, blog posts, videos, case studies) for Jacaranda’s website, blog, monthly e-newsletter and social channels that provide engaging information about our work, results and knowledge, which ultimately optimize visibility with key audiences from customers to donor partners.
    Help build Jacaranda’s knowledge management strategy – what we capture and how we share it – to position the organization as a leader in the maternal health community.
    Work closely with leadership and front-line staff to synthesize maternal health innovations and lessons in order to share insights, both internally and externally. This includes understanding our social impact, clinical excellence, business innovations.
    Serve as the primary editor for Jacaranda’s blog and newsletter. In addition to editing and writing, the communications manager will be responsible for creating the content strategy, setting the editorial calendar and using data-driven approaches to increase engagement for these external communications channels; also media outreach strategies for targeted bloggers, thought leaders and journalists.
    Manage, monitor, and grow Jacaranda’s social media channels, including Facebook, Twitter, and Linkedin.
    Provide ongoing design and creative support on in-house projects and communication deliverables including impact reports, videos, brochures
    Continually refresh the content and improve the visual presentation on Jacaranda’s website, ensuring the site always contains accurate, current and engaging content.

    Requirements

    Experience in communications related work. Especially for an audience of donors, government, and global technical experts.
    Topical understanding of public health and maternal health issues. Ability to create strong written content from complicated clinical or technical topics.
    Excellent oral, written, and interpersonal communication skills.
    Passionate about improving lives for moms and babies
    Complete understanding of and facility using social media, blogs, and email marketing.
    Proven ability to conceptualize, plan and execute campaigns on mainstream social media platforms, such as Facebook, Twitter, LinkedIn, and YouTube
    Knowledge of social media monitoring and measurement technologies, such as Hootsuite or SproutSocial.

    Desirable qualifications

    Demonstrated experience with photo editing and graphic design – knowledge of the Adobe suite is a plus! Experience with video production equipment and editing software a plus.
    Demonstrated experience with creative design aspects related to website, social media and marketing.

    Benefits

    Competitive salary and health insurance
    First-hand experience building a health venture and working with global health programmatic and research teams
    Significant responsibility and independence
    Exposure to global health issues.

  • Nurse – Midwife

    Nurse – Midwife

    Overall Purpose
    Responsible for providing and maintains high standards of professional nursing care to Expectant mothers while ensuring consistent provision of efficient and ethical care to support it in achieving quality health service delivery.
    Duties and Responsibilities

    Work requirements and tasks will be guided by the department’s Standard Operating Procedures (SOP) and which are reviewed periodically but will fall broadly in the following Key Responsibility Areas (KRAS)
    Work in collaboration with the Clinical team and the JH management to implement effective procedures, rules, regulations that are consistent with the organization values and policies.
    Ensure adherence to Standard Operating Procedures (SOPs) and protocols for nursing services.
    Ensure compliance with established professional and institutional policies, procedures, rules, and regulations.
    Provide comprehensive antenatal care, postnatal care, family planning, deliveries, and other services for clients in Jacaranda’s fixed and/or mobile clinics, based on Jacaranda Health’s clinical protocols and processes
    Provide friendly, helpful service, advice, guidance, and education to all clients
    Maintain client and clinic operational data using our electronic medical records and other information systems
    Maintain a good relationship with the community.
    Work closely with peer educators, CHWs, and traditional birth attendants for outreach and education within the community

    Job Qualifications

    Hold a diploma or degree in nursing from a recognized university/(medical training) college
    Position holder should have at least 3 years’ experience working as a licensed Nurse/Midwife in a busy maternity institution.
    Position holder should also have experience as a scrub nurse including in hospital surgical departments and clinics.
    Hold an active Nursing license from the local Nursing Council.

    Male nurses are encouraged to apply.

  • Nurse Mentor & Educator

    Nurse Mentor & Educator

    Job Summary:
    Primary Responsibilities

    Works as a self-driven individual who is passionate about maternal health
    Conducts facility-based CMEs, drills, and other methods of learning
    Facilitates Quality Improvement initiatives where applicable and tracks data
    Conducts performance improvement programs based on learning needs of the staff.
    Performs nursing practice by providing direct patient care where appropriate
    Maintains the highest standards of professionalism and represents Jacaranda as an organization dedicated to ending maternal/neonatal deaths and morbidities

    Requirements

    Strong Knowledge of EmONC principles and experience handling emergencies
    Experience in collecting data for monitoring or research purposes
    Demonstrated ability to develop, coordinate, deliver and evaluate education and training programs that incorporate contemporary adult learning principles.
    Demonstrated experience in a nursing leadership role involving change management, team development skills, and the ability to apply complex problem-solving strategies.
    Local language skills in Kiambu County or deep knowledge of community a plus
    Bachelor’s Degree in Nursing or its equivalent
    Minimum of 5 years midwifery experience
    Proficient in Word, Excel and PowerPoint

    Contract Period: This position is expected to be a contract of 12 months, based in Kiambu County or neighboring county.

  • Accounts Assistant

    Accounts Assistant

    Reports To: Senior Accountant
    Department: Clinical Operations
    Purpose / Objective: The Accounts Assistant will mainly be responsible for ensuring steady preparation & processing of purchases, payments, sales invoices, Receivables, reconciliations and other accounting tasks.
    Education

    CPA III
    A degree in relevant field will be an added advantage

    Experience

    Minimum 2 years of experience

    Knowledge and Skills
    Requirements

    Proficient in accounting software applications and use of ERP.
    Results and detail oriented
    Excellent knowledge of MS excel

    Key Competencies
    The holder of this position should be very organized, flexible, personable, and passionate. Position holder should have eenthusiasm for improving exceptional quality of service to patients and must have highest degree of honesty, integrity, confidentiality, and strong work ethics.