Website: Website http://familybank.co.ke/

Chief Commercial Officer Chief Audit Officer

Reporting to: Chief Executive Officer and Managing Director.
Job Purpose:
The Chief Commercial Officer has overall responsibility for the development and implementation of commercial strategies of the Bank. This also extends to overseeing the commercial Lending portfolio, taking the lead in defining policies governing commercial aspects of the business and its operations and ensuring that the business fulfills overall budget. In addition, the incumbent is responsible for staying abreast on industry and regulator changes, trends and news in order to ensure competitiveness, product, pricing, compliance and policy alignment.
Key Responsibilities:

Analyses the bank, its history and activity within the industry and use the information to set viable commercial KPIs/targets.
Asset quality management.
Develop and implement sales processes that support the achievement of designed KPI’s.
Develop and implement strategies to drive market adoption of new products launched.
Develop and initiate customer acquisition and retention strategies.
Understands customers’ needs and provide crucial inputs for product development while contributing to sales & marketing.
Manage the business on a P&L perspective, rather than pure revenue focus.
Participate, monitor and report on lending activity to ensure a high quality loan portfolio.
Participate in the monitoring of interest rate activity and take action to adjust interest rate structures appropriately to ensure a balanced competitive market position while helping to minimize the Bank’s exposure to interest rate risk.
Responsible for the translation of new or revised lending policy and procedure to staff. Takes the lead on ensuring that training, information and relevant materials is available.
Provide leadership to the commercial teams and drive growth of the developing/promising talent.
Responsible for driving the overall productivity and performance of the Commercial banking department.
Responsible for identifying and reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML/CFT policies & procedures.
Develops, Coaches, motivates and manages the performance of individuals and teams within Commercial Banking units.
Actively provides leadership by contributing to the collective Leadership Agenda and sharing business insights/ feedback to maximise the overall performance and wellbeing of the bank.
Any other official duty that may be allocated by the line manager from time to time.

Key Competencies and Attributes

Must be a Strategic thinker.
Commercial awareness of the industry.
Possess high analytical ability.
Entrepreneurial/business acumen skills.
Project management.
Proven experience in team management, supervision or leadership, including performance management, people development, coaching or mentoring experience.
Able to manage and influence others to achieve results.
Have thorough understanding of financial management, regulatory compliance, board reporting, as well as demonstrable commercial and business acumen.
Solid business understanding of the entire suite of banking products in commercial banking.
Demonstrate leadership, commercial and financial analysis and reporting skills.
Possess strong organizational and stakeholder management skills and ability to grasp business risks and make sound decisions.
Strong team player and ability to work within diverse teams in diverse cultural environments.

Qualifications:

Be a holder of a business related Bachelor’s degree gained from a recognized institution.
A Post Graduate Qualification in a business related field will be an added advantage.
Demonstrated skills, knowledge and experience in the design and execution of business plans and strategies.
Experience in data-driven approach to marketing planning and execution.
Experience in all facets of selling lifecycle including business development, sales, marketing, product management, and channel development.
Sound knowledge of the Banking Act and the regulatory framework in the Financial Services Industry.
Have knowledge and relevant work experience of not less than ten (10-15) years, with at least seven (7) years served in senior leadership position in a related role.

go to method of application »

ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 20th February 2021. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.“We are an equal opportunity employer

Apply via :

recruitment@familybank.co.ke

October 28, 2024
Relationship Manager -Institutional Banking

Reporting to: Manager-Corporate
Job Purpose:
The purpose of the role is to build and manage rapport with Fund Managers, Insurances, Private investors and High Net worth clients so as to ensure optimum customer acquisition, retention and growth of the deposit book of the bank.
Key Responsibilities:

BUSINESS DEVELOPMENT
Marketing for sustainable growth and overall stability on the liabilities side of the bank’s balance sheet through growth of current account/collection business as well as wholesale deposits from institutional clients
Aggressive sales call plans to achieve large prospects.
Developing forecasts/quantify the expected business from prospective client
Identify market and book new liability business
Manage a designated portfolio of customer relationships in order to identify and address customer needs, ensuring that the overall service provided is in line with customer expectations and the terms of the service offer.
Provide specialist information, guidance and advise to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction
Prepare customer/sales plans to ensure each relationship is managed according to customer’s needs and potential, regularly reviewing the customer portfolio to assess future needs and ongoing fee/income potential.
Identifying and developing new business proposals efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors
Manage existing relationships to deepen the relationship for Business Banking solutions through customer requirements and continuous contact
Initiating and monitoring customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service
Ensures that all new business is in line with KYC and CTF laws and regulations and customer information is regularly updated.
Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements
Role Models the Brand and Corporate Values of the Bank in the internal and external market environment
Works as part of a team for the purpose of winning together

The Person:
The ideal candidate must possess the following:
Qualifications

Bachelor’s degree in Commerce/Business related field.
Strong presentation skill set
Good analytical skills
Knowledge of Institution Banking products
Highly effective communication and collaboration skills
High level of cooperation with others and is responsive to the bank’s and team’s needs
AMC/CFT training/knowledge.

Key Competencies and Attributes

Builds networks and maintains strong relationships
Good negotiation skills
Able to listen keenly
Pleasant and able to relate well in diverse social set ups and teams
Upholds high standard of Professionalism, integrity and respect for others

ALL applicants MUST apply online to the email recruitment@familybank.co.ke; closing date is 15th January 2021. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted. “We are an equal opportunity employer”

Apply via :

recruitment@familybank.co.ke

October 28, 2024
Relationship Manager – Public Sector

Are you a go-getter, positive minded individual who fits the role profile captured below?
Reporting to: Head of Public Sector
Job Purpose:
The purpose of the role is to build and manage rapport with public sector clients so as to ensure optimum customer acquisition, retention and income generation from sales of all appropriate Assets, liabilities and public sector products of the Bank.
Key Responsibilities:
BUSINESS DEVELOPMENT

Management of ongoing relationships with existing Public partners and where relevant, leverage those relationships to greater collective impact.
Managing Strategic partnerships agreements within the Public Sector.
Provide timely and accurate reporting of pipeline, strategic partnerships and management activities.
Developing own strategy with clear action plans to ensure achievement of desired results.
Growth of the existing deposit book as per the set organizational targets through growth of current accounts/collection business as well as wholesale deposits from the Public Sector.
New client onboarding through the development and maintenance of a pipeline of prospective clients within Public Sector to ensure sustainable growth of the Portfolio.
Identify and address assigned customer needs, ensuring that the overall service provided is in line with customer expectations and the terms of the service offer.
Provide specialist information, guidance and advise to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction.
Prepare Customer sales coverage plans to ensure each relationship is managed according to the Family Bank customer service charter with regular reviews of the customer portfolio to assess future needs and ongoing fee/income potential.
Identifying and developing new business proposals efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors.
Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
Ensure great working relationship with team members for overall achievement of departmental goals
Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
Role Models the Brand and Corporate Values of the Bank both internally and externally.
Works as part of a team for the purpose of winning together.

The Person:
The ideal candidate must possess the following:
Qualifications

Bachelor’s degree in Commerce/Business related field.
Have a minimum of 5 years working in the Banking Industry; with relevant experience in product knowledge and risk management within the Public Sector (Both National and County Governments)
Sound knowledge of the Banking Act and the regulatory framework in the Financial Services Industry
Sound knowledge of the Public Finance Management Act 2012
Able to apply Financial knowledge and skills to achieve business goals
Able to identify and minimize potential and inherent risks in banking
Communicates effectively and is able to explain complex Business issues
Track record of motivating, managing and developing individuals and teams to achieve results
Proficient in the use of Banking and office management systems

Key Competencies and Attributes

Goal focused and able to spot business opportunities
Builds networks and maintains strong relationships
Able to manage and influence others to achieve results
Has passion and drive to achieve results under difficult circumstances
Pleasant and able to relate well in diverse social set ups and teams
Upholds high standard of Professionalism, integrity and respect for others.

Management and leadership ability:

Able to identify, motivate and develop talent within the Bank.
Capacity to influence decisions at senior management levels
Communicates effectively
Drives high performance in teams.

ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 15th January 2021. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.“We are an equal opportunity employer”

Apply via :

recruitment@familybank.co.ke

October 28, 2024
Relationship Manager -Institutional Banking

Reporting to: Manager-Corporate

Job Purpose:

The purpose of the role is to build and manage rapport with Fund Managers, Insurances, Private investors and High Net worth clients so as to ensure optimum customer acquisition, retention and growth of the deposit book of the bank.

Key Responsibilities:

BUSINESS DEVELOPMENT
Marketing for sustainable growth and overall stability on the liabilities side of the bank’s balance sheet through growth of current account/collection business as well as wholesale deposits from institutional clients
Aggressive sales call plans to achieve large prospects.
Developing forecasts/quantify the expected business from prospective client
Identify market and book new liability business
Manage a designated portfolio of customer relationships in order to identify and address customer needs, ensuring that the overall service provided is in line with customer expectations and the terms of the service offer.
Provide specialist information, guidance and advise to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction
Prepare customer/sales plans to ensure each relationship is managed according to customer’s needs and potential, regularly reviewing the customer portfolio to assess future needs and ongoing fee/income potential.
Identifying and developing new business proposals efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors
Manage existing relationships to deepen the relationship for Business Banking solutions through customer requirements and continuous contact
Initiating and monitoring customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service
Ensures that all new business is in line with KYC and CTF laws and regulations and customer information is regularly updated.
Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements
Role Models the Brand and Corporate Values of the Bank in the internal and external market environment
Works as part of a team for the purpose of winning together

The Person:

The ideal candidate must possess the following:

Qualifications

Bachelor’s degree in Commerce/Business related field.
Strong presentation skill set
Good analytical skills
Knowledge of Institution Banking products
Highly effective communication and collaboration skills
High level of cooperation with others and is responsive to the bank’s and team’s needs
AMC/CFT training/knowledge.

Key Competencies and Attributes

Builds networks and maintains strong relationships
Good negotiation skills
Able to listen keenly
Pleasant and able to relate well in diverse social set ups and teams
Upholds high standard of Professionalism, integrity and respect for others

ALL applicants MUST apply online to the email recruitment@familybank.co.ke; closing date is 15th January 2021. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted. “We are an equal opportunity employer”

Apply via :

recruitment@familybank.co.ke

October 28, 2024
Relationship Manager – Public Sector

Are you a go-getter, positive minded individual who fits the role profile captured below?

Reporting to: Head of Public Sector

Job Purpose:

The purpose of the role is to build and manage rapport with public sector clients so as to ensure optimum customer acquisition, retention and income generation from sales of all appropriate Assets, liabilities and public sector products of the Bank.

Key Responsibilities:

BUSINESS DEVELOPMENT

Management of ongoing relationships with existing Public partners and where relevant, leverage those relationships to greater collective impact.
Managing Strategic partnerships agreements within the Public Sector.
Provide timely and accurate reporting of pipeline, strategic partnerships and management activities.
Developing own strategy with clear action plans to ensure achievement of desired results.
Growth of the existing deposit book as per the set organizational targets through growth of current accounts/collection business as well as wholesale deposits from the Public Sector.
New client onboarding through the development and maintenance of a pipeline of prospective clients within Public Sector to ensure sustainable growth of the Portfolio.
Identify and address assigned customer needs, ensuring that the overall service provided is in line with customer expectations and the terms of the service offer.
Provide specialist information, guidance and advise to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction.
Prepare Customer sales coverage plans to ensure each relationship is managed according to the Family Bank customer service charter with regular reviews of the customer portfolio to assess future needs and ongoing fee/income potential.
Identifying and developing new business proposals efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors.
Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
Ensure great working relationship with team members for overall achievement of departmental goals
Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
Role Models the Brand and Corporate Values of the Bank both internally and externally.
Works as part of a team for the purpose of winning together.

The Person:

The ideal candidate must possess the following:

Qualifications

Bachelor’s degree in Commerce/Business related field.
Have a minimum of 5 years working in the Banking Industry; with relevant experience in product knowledge and risk management within the Public Sector (Both National and County Governments)
Sound knowledge of the Banking Act and the regulatory framework in the Financial Services Industry
Sound knowledge of the Public Finance Management Act 2012
Able to apply Financial knowledge and skills to achieve business goals
Able to identify and minimize potential and inherent risks in banking
Communicates effectively and is able to explain complex Business issues
Track record of motivating, managing and developing individuals and teams to achieve results
Proficient in the use of Banking and office management systems

Key Competencies and Attributes

Goal focused and able to spot business opportunities
Builds networks and maintains strong relationships
Able to manage and influence others to achieve results
Has passion and drive to achieve results under difficult circumstances
Pleasant and able to relate well in diverse social set ups and teams
Upholds high standard of Professionalism, integrity and respect for others.

Management and leadership ability:

Able to identify, motivate and develop talent within the Bank.
Capacity to influence decisions at senior management levels
Communicates effectively
Drives high performance in teams.

ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 15th January 2021. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.“We are an equal opportunity employer”

Apply via :

recruitment@familybank.co.ke

October 28, 2024
Assistant Manager Monitoring Facilities Officer Procurement Manager, Logistics & Administration

Are you a go getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.

REPORTING TO: MANAGER – POLICY MONITORING & CONTROL.

Job Purpose: Endeavour to review of credit policies to meet emerging credit trends, monitoring and control to ensure quality loan portfolio and adherence with Bank policies and procedures as well as CBK prudential guidelines.

Key Responsibilities:

Review of adherence to Credit limits.
Review that Credit documentation standards are adhered to
Sample credits disbursed to ensure adherence to policy and procedures
Sample securities for confirmation of existence, proper management and filing
Review Overdrafts, Temporary Overdrafts, Discharge of securities, cheque discounting and excess have necessary approvals
Review daily loan disbursement for income recovery i.e. Appraisal fees and interest income
Conduct customer and Branch visits for sampling on adherence to Family Bank Credit policy and Credit manual
Review performance of various credit products for proper Portfolio Management e.g. Early vintage performance
Analyze and review Operational Risk Framework within Credit
Review Insurances, Rates and Overdrafts which are due for renewal.
Review loans secured by shares and report on bank exposure due to shares value trends
Review loans secured by cash and report on bank exposure due to cash value trends
Make Recommendation for Credit policy and credit manual enhancement
Review audit reports and make global recommendations on common issues
Review on whether corrective action has been taken on credit issues raised by various reviewers e.g. auditors i.e. Audit issues closure
Undertaking various assigned Credit projects
Overall control of the lending book – An effective follow-up plan on default /non-performing loans to ensure recoveries.
Convent tracking to ensure adherence to approval terms
Maintain the set budgets.
Evaluate cost/benefits, identify appropriate alternatives and make innovative initiatives to improve work efficiency.
Any other official duty that may be allocated by management from time to time.

The Person:

The ideal candidate must possess the following:

Qualifications:

Holds a Bachelor’s Degree in any field
Be able to understand, review and implement credit policies and procedures.
Understand the Banking Act and Central Bank of Kenya (CBK) prudential guidelines.
Understand credit risk issues and policies.
Professional credit qualifications a plus.
Have a minimum of (6) years practical experience with proven result oriented track record in credit
Experience in banking & legal/Credit background is a plus.
Honest and with high integrity.

Key Competencies and Attributes:

Personality: A go-getter, enthusiastic, results oriented with excellent communication and social skills.
A forward planner with clear focus, mature, reliable, hardworking and able to work without supervision.
Management and leadership ability: Have excellent interpersonal and people management skills.
Sound knowledge of the Bank’s policies and procedures
Computer skills: adept in use of Ms Word, Excel, Access, PowerPoint, Internet and email.
Honest and with high integrity

go to method of application »

ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 30th December 2020. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted. “We are an equal opportunity employer”

Apply via :

recruitment@familybank.co.ke

October 28, 2024
Senior Manager Strategy Assistant Manager -Financial Planning, Analysis and Reporting

About the job

Are you a go getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.

REPORTING TO: CHIEF FINANCE OFFICER

Job Purpose: Responsible for assisting the Bank in its strategy development and transformation process as well as monitoring and supporting strategy implementation including but not limited to efficient coordination of initiatives across the bank and performance management of implementation.

Key Responsibilities:

Liaising with various stakeholders and work streams and ensuring execution of deliverables in line with agreed roadmap for the 5 years’ strategic implementation activities
Understanding critical dependencies across initiatives and mobilizing relevant process owners
Translating initiatives, work streams and milestones into project plans which ensures successful project completion
Assisting in setting target metrics / KPIs for work streams and tracking targets set
Monitoring and tracking of initiatives and reporting deviations and suggesting remedial actions
Assisting in review of Business plans for initiatives prior to senior management sign off
Coordinating with external consultants engaged in the strategy formulation / implementation
Bank-wide communication of weekly/monthly developments on 5-year strategic plan
Communicating project information to stakeholders and other interested parties
Preparation of periodic reports for various governance forums on progress of transformation
In liaison with the Line Manager, developing, maintaining, monitoring and updating a tracker showing progress on execution of deliverables in line with the 5-year strategic implementation activities and escalating notable deviations.
Monitoring and tracking of initiatives, facilitating initiative approvals at various stages, reporting deviations and suggesting remedial actions.
Identifying, analyzing and preparing mitigation tactics for risk (Signaling blocking points and flagging these timely to CFO)
Identifying and managing anticipated resistance including keeping track of any changes
to cadence and correcting if need be to keep discipline
Supporting the periodic reviews of the 3 – 5-year strategic plan and continuous reporting of the progress to the various identified governance forums
Ensuring that all new business is in line with KYC and AML/CTF laws and regulations and customer information is regularly updated.
Any other official duty that may be allocated by management from time to time.

Qualifications and Competencies:

Bachelor’s degree in Business Administration or its equivalent from a recognized institution. Master’s degree in Business Administration or its equivalent from a recognized institution will be an added advantage
Project Management (Desirable)
A minimum of 7 years overall banking experience 3 of which should have been at managerial level.
Ability to project manage complex and multifaceted strategic projects
Ability to understand and translate strategy into action
Effective communicator
Excellent negotiation and influencing skills
Good relationship management skills
Good interpretation and decision making ability
Good people management skill
Strong analytical and numerical skills
Ability to work independently/self-driven
Good knowledge of Microsoft Excel and other project management applications is desirable
Strong planning, coordination and time management skills.

Key Competencies and Attributes:

Ability to understand and translate strategy into action
Ability to project and manage complex multifaceted strategic projects
Advance proficiency and experience in use of excel including modelling
Knowledge and experience in project management
Effective communicator & good relationship management skills
Excellent negotiation and influencing skills
Good interpretation and decision making ability
Good people management skills
Strong analytical and numerical skills
Ability to work independently/self-driven
Good knowledge of Microsoft Excel and other project management applications

go to method of application »

ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 18th December 2020. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted. “We are an equal opportunity employer”

Apply via :

recruitment@familybank.co.ke

October 28, 2024
Executive Director

Are you a go getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.
Reporting to: Functionally to the Chairman of the Board Family Group Foundation and Administratively to the Chief Executive Officer Family Bank Ltd.
Job Purpose:
Responsible for the organization’s consistent achievement of its vision, mission and financial objectives. The Executive Director will provide overall leadership for Strategy, organizational development, implementation, financial oversight, resource mobilization and sustainability. She/he maintains strong relationships with a diverse range of stakeholders that are important collaborators in the Foundation’s mission and activities.
The Executive Director has the responsibility and accountability to set the tone for the Foundation’s Secretariat’s internal and external interactions by exemplifying values of high ethical standards, integrity, and fairness. She/he must act in the best interests of the Foundation in all contexts, and is responsible for ensuring this culture prevails across the organization’s employees and stakeholders.
Key Responsibilities:
Resource Mobilization
Responsible for fund raising & sustainability.
Increasing, strengthening and diversifying the Foundation’s funding sources.
Develop and implement long-term strategic plans that build sustainable mutually beneficial partnership.
Enhance the foundation’s capacity in resource mobilization.
Program Development and Administration
Ensures that the foundation has a long-range strategy which achieves its mission, and toward which it makes consistent and timely progress.
Guide the expansion and development of the Foundation
Provide leadership in developing policies, guidelines and priorities around projects and their acquisitions including negotiations.
Provide leadership in developing program, the foundation and financial plans with the Board of Directors and staff, and implementation of the same.
Promote active and broad participation by staff in all areas of the foundation’s work.
Ensure the maintenance of records and documents, and compliance with the law.
Collaborating with the Board of Directors to develop Board and committee meeting schedules and agendas that meet the needs of the Board and management, and attending Board meetings
Maintain a working knowledge of significant developments and trends in the field.
Communications
Fully ensure the board is kept fully informed on the condition of the Foundation and all important factors influencing it.
Publicize the activities of the Foundation, its programs and goals.
Establish sound working relationships with Donor Partners, Cooperating Partners, Recipients, Governments and all other stakeholders.
Represent the programs and point of view of the Foundation to agencies, organizations, and the general public.
Generate goodwill from leading national and global media houses on the Foundations mission and vision.

Human Capital
Be responsible for the recruitment, employment, and release of all personnel, both paid staff and volunteers.
Ensure that job descriptions are developed, that regular performance evaluations are held, and that sound human resource practices are in place.
Ensure that an effective management team, with appropriate provision for succession, is in place.
Enhance and standardize staff development and education, and assist program staff in relating their specialized work to the total program of the foundation.
Maintain a climate which attracts, keeps, and motivates a diverse staff of top quality individuals.
Create and support a high-functioning team.
Budgeting and Finance
Be responsible for developing and maintaining sound financial practices.
Working closely with the Financial Committee, develop annual operational and financial reports and programmatic budgets.
Ensure that the Foundation operates within budget guidelines.
Ensure that adequate funds are available to permit the Foundation to carry out its work.
Establish procedures for monitoring and evaluating the effectiveness of funded programs.
Ensure that appropriate methods, systems and procedures are in place to review programs.
Ensure adequate and appropriate financial reporting.
the highest level of confidence among public and private donors in the Family Group Foundation operations and impact.
Qualifications
Bachelor’s degree in Business Related field.
Holder of a Master’s degree in Business Administration its equivalent an added advantage.
Experience in direct fundraising, soliciting prospective corporate & foundation donors & sustainability is a plus.
A minimum of eight (8) years relevant work experience in diverse functions of an organization at senior management level; 6 of which must have been in a senior management
Key Competencies and Attributes
Goal focused and able to spot business opportunities.
High level of integrity and passion for driving governance.
Personality: Excellent communication and social skills. A forward planner with clear focus, mature and reliable.
Excellent Management, Proposal writing, Public Relations, interpersonal skills; outstanding reporting skills
Good networking skills.
Outstanding organizational and leadership capabilities.
Exceptional aptitude in decision-making and problem-solving.
Energetic, highly motivated with passion for excellence in achieving business growth.
Demonstrate strong knowledge of risks identification, assessment, and management frameworks.

ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 10th July 2020. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted. “We are an equal opportunity employer”

Apply via :

recruitment@familybank.co.ke

October 28, 2024
Facilities and Properties Manager

Are you a go getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.
REPORTING TO: HEAD OF PROCUREMENT AND LOGISTICS.
Job Purpose: Manage full Facilities Scope for the bank.
Key Responsibilities:

Oversee the maintenance of for all bank assets and properties
Planning, coordinating and controlling all technical and facilities management activities
Manages and controls general utilities and risks.
Ensure compliance to all maintenance related issues to staff and contractors
Ensure effective maintenance of all electrical and mechanical systems i.e. generators, UPSes, ACs, Lifts etc.
Ensure proper and reliable functioning of all fire, evacuation and sprinkler systems
Ensure constant availability of air conditioning and attend to all maintenance and breakdowns relating to it
Managing budgets and ensuring cost-effectiveness
Continually identify potential cost savings on all maintenance spend
Manage all Service levels on site as to the organization and Client Standard
Management of supplier payments and client invoicing
Manage client relationship
Ensure effective management of AML/CFT risks at your level.
Deliver monthly Operational reports required
Overseeing building projects, renovations or refurbishments
Overseeing staff relocation to new office space
Ability to interpret building and architectural plans
Ensuring that facilities meet government regulations and environmental, health and security standards
Supervise the Facilities Officer position
Any other official duty that may be allocated by management from time to time.

The Person:
The ideal candidate must possess the following:
Qualifications:

A minimum of a degree in either, Quantity Surveyor/ Building Economics/ or engineering.
Facilities and/or Property Management
Maintenance Management
Good management skills
Good understanding of Electrical and Mechanical systems
Project Management
4 years’ experience in Facilities/Property Management, with at least 2 years at management level
Willing and available to work after-hours and attend to call-outs as and when required
Working knowledge of Critical Equipment (Generators, UPS’s etc)
Excellent experience and knowledge of OSHA Bill and on site experience

Key Competencies and Attributes:

Good organization and analytical skills
Analytical and problem-solving skills
Excellent communication and interpersonal skills
Good management skills
Maintenance Management
Project Management
Willing and available to work after-hours and attend to call-outs as and when required
Attention to detail but also the ability to see the implications for the bigger picture
Organization, time management, prioritizing and the ability to handle a complex, varied workload
Customer and Team orientated
Proficient in MS Office and MS Outlook
Ability to prioritize and evaluate Client demands and drive closure of actions/issues

October 26, 2024
General Manager – Banc assurance

Are you a go getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position
Reporting to: Chief Executive Officer.
Job Purpose:
The position is responsible for planning, managing, leading and directing the business focus on the distribution of all insurance products across the bank and its subsidiaries to achieve business, revenue and profit targets.
Key Responsibilities:

Strategy and Planning.

Ensure appropriate Bancassurance Sales structure is in place to drive Bancassurance business.
Develop and execute an overall business plan covering all insurance activities across all the business based on business targets in alignment with insurance partners and bank strategy.
Analysis of business dynamics across the business to leverage on multiple product/service needs of bank’s customers to better position insurance as a key part of a truly valuable customer proposition through cross- selling.
Build capacity of the Bank in Bancassurance.
Strategy planning and implementation.

Financial and Performance Management.

Responsible for Insurance P &L by driving insurance products activities across channels and segments.
Active management of relationships with all insurance partners to ensure smooth running of the distribution channels in delivering targets.
Periodic reporting of Bancassurance sales performance, broker commission projections, P&L monitoring and performance appraisals.
Leverage on reciprocal business with insurance stakeholders and partners to mobilize deposits for the bank.
Check and verify the accuracy, completeness of the documents against the checklist provide according to product lines; KYC/AML compliance requirements.

Product Development.

Active involvement in identifying product needs for all customer bases across business with product managers and appropriate insurance partners to meet customer needs and product gaps in total product/service offering.
Monitor sales workflow activities to ensure compliance with regulations, policies and procedures.
Determine, agree and monitor achievement of sales, service TATS through Binders and SLAs.

Marketing and Brand Management.

Work with product managers to identify market growth/cross-sell opportunities to increase product holding and improved revenues.
Initiate, execute and manage marketing programs and retention strategies in line with business objectives(Premiums,commissions,product type, and number of policies)
Ensure brand compliance for all above and below-the-line communication according to bank standards and relevant insurance partner.

Business and Market Intelligence.

Active analysis and review of all customer profiles, behavioral, geographical and demographic traits (including product holding mix, revenue contribution, behavioral/lifestyle analytics) to identify opportunities for increasing customers’ insurance wallet share (total value).
Keeping abreast of market competition, industry practices and best practices to constantly improve on overall business performance.

People Management

Responsible for supervising sales team
Internal and external relationship management.
Building necessary bench-strength to achieve business targets.

Business Strategies

Integration of the Bancassurance systems with the bank.
Development of policies and procedures to support the business.

Key Performance Indicators:

Acquisition of new business as per budget expectations.
Growth of all classes of business, Life, General and Medical.
Business retention through renewals management at least 90%.
Bancassurance sales activations.
Premium collections and reconciliation management.
High Products and brand visibility.

Qualifications:

Holds a bachelor degree in business management or its equivalent from a reputable university.
Holder of a Master’s degree is an added advantage.
A minimum of Five (5) years’ experience in a senior management role in the insurance field.
Demonstrate a high degree of sensitivity, confidentiality and integrity when dealing with internal and external customers.
In depth knowledge of Banking Operations, Risk and Controls

Personal Attributes:

Personality: results oriented with excellent communication and social skills. A forward planner with clear focus, mature, reliable, hardworking and able to work without supervision.
Honest and with high integrity.
Entrepreneurial skills (Ability to innovate & execute plans).
Results oriented with excellent communication, analytical skills, with outstanding reporting & Customer Service skills.
Possess ability to prioritize and organize a heavy workload while observing set deadlines.
Demonstrate a high degree of sensitivity, accuracy, confidentiality and integrity when dealing with internal and external customers.

October 26, 2024