Website: Website http://caritas-mfb.co.ke/

Debt Recovery Officer Branch Operations Officer

JOB PURPOSE

To execute the debt recovery strategy in reducing the Non-Performing Accounts (NPA) portfolio at the same time report on NPAs (Write offs, Collections, Security Cover etc.) on a regular pre-determined basis

KEY RESPONSIBILITIES

Keep tracking outstanding debts.
Coordinate all recovery activities and ensure prompt recovery.
Monitor debt collection response cycles and contacts as well as credit control performance.
Follow up with External Service providers i.e. Debt collectors, auctioneers etc. and participate in bank auctions to ensure customers get maximum value.
Conduct client visits (on a need basis) and telephone calls to follow up on payments from debtors.
Report on NPAs (Write offs, Collections, Security Cover etc.) on a regular pre-determined basis.
Plan course of action to recover owed money.
Locate and contact debtors through structured field visits.
Negotiate payoff deadlines and payment plans, enforce remedial measures such as restructuring or legal action to be undertaken.
Handle customers’ questions or complaints.
Identify gaps in the system and recommend solutions.
Build trust with debtors.
Update account status and database regularly.
Comply with requirements when legal action is unavoidable.
Keep updated records of debtors unwilling or unable to pay and report to supervisor on the same.
To perform any other duty as assigned in line with the organization goals and objective.

QUALIFICATION AND EXPERIENCE REQUIREMENTS

A University degree(Holders of a Business-related degree will have added advantage).
Professional Banking Qualification (AKIB) or accounting qualifications will have added advantage.
Minimum 3 years’ proven working experience as a debt collector preferably in a Banking environment.
Ability to handle difficult situations and interactions.
Ability to work independently and successfully manage time and territory.
Experience in working with targets and tight deadlines.
Knowledge of relevant legal requirements
Good knowledge of MS Office and databases
Good negotiation and persuasion skills
Team player
Great interpersonal and communication skills.
High integrity.

go to method of application »

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritas-mfb.co.ke. Kindly indicate the position title on the subject line when applying. Closing date for application will be on 12th March 2024. Only shortlisted candidates will be contacted.

Apply via :

recruitment@caritas-mfb.co.ke

November 5, 2024
Assistant Bancassurance Officer

JOB PURPOSE

The Job holder is primarily responsible for growth of the Bancassurance business in Nakuru branch by bringing in new business and sustaining existing business in line with Bancassurance growth strategy.

KEY RESPONSIBILITIES

Receiving customers and attending to enquiries
Sales and support of insurance at the branch level which entails cross-selling insurance products, consumer awareness/ customers’ sensitization initiatives, processing insurance transactions within defined terms and conditions, supporting clients with claims advise and documentation.
Provide Competitive Quotations: Deliver accurate and competitive quotations promptly at branch and prospective clients for all product lines.
Conduct Product Training: Conduct continuous bancassurance product training to branch and prospective clients.
Ensure business high retention rates through active monitoring and support renewal engagements on timely basis particularly for high ticket clients.
Ensure clients whose claims are being processed are kept abreast on progress of their claims.
Develop good working relationships with various branch departments, working closely Relationship officers & Credit analysts to generate insurance business and leads through their customers.
Ensure customer inquiries are resolved promptly as per laid down policies
To perform any other duty as assigned in line with the organization goals and objective

QUALIFICATION AND EXPERIENCE REQUIREMENTS

Degree in a Business Management, Accounting, Finance or Business Administration.
Professional banking qualifications will be added advantage.
COP or any other professional qualification in Insurance
2 years’ work experience in a bank will be added advantage.
Excellent customer service skills
Able to multitask.
A fast learner
Good communication and interpersonal skills
Good marketing and People management skills
Must be self-driven; possess excellent administrative, communication and
interpersonal skills, strong organization, and negotiation skills.

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritas-mfb.co.ke. Kindly indicate the position title on the subject line when applying. Closing date for application will be on 19th February 2024. Only shortlisted candidates

Apply via :

recruitment@caritas-mfb.co.ke

November 2, 2024
Customer Service Advisor/Teller

JOB PURPOSE

To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profitability.

KEY RESPONSIBILITIES

Receiving customers at the branch and attending to enquiries
Receiving customers emails and phone calls and providing prompt feedback
Engage customers with inactive accounts to activate them
Assist customers in the account opening procedures
Conduct KYC and AML verify customers’ credentials and information shared
Report any fraudulent or questionable potential customers
Share the bank product flyer and introduce the features to the customer for future follow up.
Cross sell bank products to existing customers to increase product usage level
Processing of deposit and withdrawal transactions
Efficient execution client’s instructions and follow up
Provide service feedback form to the customers
Ensure the banking is well stocked with promo material and necessary stationery
Authenticate all outward cheques and post in the system
Cash management by tracking the level of cash in your till and the demand levels
Keep the cash tills secure
Management of turnaround time on customer queries
Queue management in the banking hall
Ensure the customer experience is commendable at all times.
Monitor the ambience and cleanliness of the banking hall through the day
Facilitate applications of ATMs and mobile banking services
Coordinate the postage of parcels from branch to designated recipients and back
Coordinate the branch meeting logistics
Responsible for basic office supplies such as stationery, water etc
To perform any other duty as assigned in line with the organization goals and objective

QUALIFICATION AND EXPERIENCE REQUIREMENTS

Degree in a Business Management, Accounting, Finance or Business Administration.
Professional banking qualifications will be added advantage.
2 years’ work experience in a bank will be added advantage.
Excellent customer service skills
Able to multitask.
A fast learner
Good communication and interpersonal skills
Good marketing and People management skills
Must be self-driven; possess excellent administrative, communication and interpersonal skills, strong organization, and negotiation skills.

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritas-mfb.co.ke. Kindly indicate the position title on the subject line when applying.Closing date for application will be on 14th February 2024. Only shortlisted candidates will be contacted.

Apply via :

recruitment@caritas-mfb.co.ke

November 2, 2024
Relationship Officer – Institutional Banking Education Sector

JOB PURPOSE

The role holder will ensure that there is proper market sensitization of bank products and offering to the Private Education Industry.

KEY RESPONSIBILITIES

Ensure and Monitor portfolio growth with specific reference to Private Education Industry offers.
Deposit mobilization to balance both the asset and liability mix.
Cross-selling bank products to increase the wallet share for the client in the private Education fraternity.
Provide personalized relationship banking to complement other business functions within the business.
Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating Caritas Microfinance Bank’s value proposition.
Sell products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions Caritas Microfinance Bank can offer to their business.
Work with the entire business development (precisely Institutional Banking) team to develop strategic territory business plans for achievement of sales growth and quota attainment.
Work closely in conjunction with other business development management teams providing proposals and implementing sales strategies to achieve sales growth.
Build and sustain relationships with customers and ensure client satisfaction and loyalty to the bank.
Leverage on all the available resources to effectively implement the company marketing plan, strategies, and sales processes for purposes of achieving set goals and targets.
Represent and develop strong relationships with players in the Education ecosystem within Caritas Microfinance Bank customers and potential customers.
Enhance the visibility of the Caritas Microfinance Bank Brand within the private Education Industry
To perform any other duty as assigned in line with the organization goals and objective.

QUALIFICATION AND EXPERIENCE REQUIREMENTS

A bachelor’s degree, preferably in a Business-related field.
5 years and above years of experience working in a sales environment.
Sales experience and/or having worked in a relationship management environment will be an added advantage.
Comprehensive understanding of the Education Industry and the ecosystem/ Previous knowledge in Education background preferred.
Excellent communication and team interaction skills, routinely interacting with Institutions and staff.
Ability to carry on a business conversation with business owners and relevant decision-makers.
Ability to handle difficult situations and interactions.
Ability to work independently and successfully manage time and territory.
Excellent analytical skills and ability to sell strategically within an account.
Ability to understand individuals/ Institutions/customer operations.
Willingness to travel to customer locations.
Competency in Computer Knowledge (Microsoft Office).

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritas-mfb.co.ke. Kindly indicate the position title and location on the subject line when applying. Closing date for application will be on 12th February 2024. Only shortlisted candidates will be contacted.

Apply via :

recruitment@caritas-mfb.co.ke

November 2, 2024
Relationship Officer Institutional Banking – Health Sector

JOB PURPOSE

The job holder will be charged with the responsibility of establishing and deepening value driven cordial banking relationships with all clients within the target market segments. He/she will aim to increase the Bank’s visibility among the target clients, to achieve the profit targets as set by the bank, and work closely with product teams to identify cross-selling opportunities and undertake the preparation of analysis or credit proposals as required.

KEY RESPONSIBILITIES

Formulate, design and review product and platform strategies that competitively address identified and emergent market opportunities.
Engagement with customer owners and market activators to achieve product/platform uptake and utilization targets.
Periodic review of existing products and platforms to enhance their offering in the market to ensure product continuously yields expected benefits.
Responsible for identifying and reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML policies & procedures.
Tasked with full responsibility for assigned sector product lines and all sales and business development activities for the bank.
Develop business opportunities and monitor business’s activities in line with the Bank’s long-term strategic and annual business plans and ensure that the Bank remains competitive and promptly reacts to changing market conditions and customer needs.
Implement a focused relationship management system, which increases the Bank’s ability to increase the flow of business and generate deposits, lending, and revenues from existing and new customers in line with the enterprise strategy.
Put in place an MIS system that will enable continuous tracking of the sectors performance, Customer and Product profitability, and Customer satisfaction.
Enhance relationship marketing and management – to establish, maintain, and enhance relationships with customers and other partners, at a profit, so that the both the customer and bank objectives are met achieved by a mutual exchange and fulfillment of the brand promise.
Practice strategic marketing by focusing on how to develop competitive advantage into the changing marketplace and leveraging on the banks distinctive capabilities to drive value.
Enhance value creation by creating, communicating, delivering, and offering solutions that have value for customers, shareholders, and partners.
Build the Caritas Microfinance Bank Brand to ensure that the bank is top of mind as an enterprise bank in the health sector.
Develop innovative solutions that will be delivered through branches and electronic channels that respond to market needs or identified gaps in the market.
Build a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
Create a differentiated customer experience design, tailored to target customer needs and optimize customer interactions with the brand, offerings, and touch points to consistently deliver.
Periodically review existing products based on customer feedback and market trends to ensure continuous product utilization.

QUALIFICATION AND EXPERIENCE REQUIREMENTS

University Degree – BCOM, (Business Administration, Finance or Marketing option).
5 years’ work experience in Sales, Business Development, Relationship Management or Product Development in a Financial/Banking institution.
Excellent understanding of the Bank’s Strategy and ability to interpret this and map it to the assigned sector now and in future.
Experience in implementation of electronic platforms and solutions.
Knowledge of health sector business in institutional banking will be an added advantage.

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritasmfb.co.ke. Kindly indicate the position title and Branch on the subject line when applying. Closing date for application will be on 8th February 2024. Only shortlisted candidates will be contacted.

Apply via :

recruitment@caritasmfb.co.ke

November 2, 2024
Head of ICT

JOB PURPOSE
Responsible for overall Management, operations, and execution of IT strategy for the Organization.
KEY RESPONSIBILITIES

Oversee all technology operations including networks, compute infrastructure, Databases, Banking applications and deploy & operate them according to established goals.
Devise and establish IT policies and systems to support the implementation of strategies set by the Board.
Translate business needs to determine technology requirements.
Oversee IT projects and system changes.
Control IT budget and manage both capital expenditure and OPEX in line with set goals.
Establish and maintain operational and change procedures.
Coordinate and supervise IT staff, vendors, and other professionals in delivery
of company objectives.
Database administration:
Installation, configuration and upgrading of MS SQL server software and related products.
Establish and maintain sound backup and recovery policies and procedures.
Perform database tuning and performance monitoring.
Perform application tuning and performance monitoring.
Plan growth and changes (capacity planning).
Provide 7×24 ICT support.
Implement and maintain database security (create and maintain users and roles, assign privileges).
Manage system implementation/upgrades of the core banking system.
Ensure the ICT infrastructure is well protected and secured against internal and external threats.
Proper change management systems
Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction.
To perform any other duty as assigned in line with the organization goals and objective.

QUALIFICATION AND EXPERIENCE REQUIREMENTS

A university degree in IT /Computer Science
ITIL foundation level certification
MCSA /MCSE/ CCNA desirable
5 years’ experience in management
Knowledge and experience in windows SQL server
Solid technical skills in databases, networks, and banking applications
Knowledge of the banking products, services, policies, and systems, to enable appreciation of the impact of the role.
General awareness of the bank’s operating and security procedures

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritas-mfb.co.ke. Kindly indicate the position title on the subject line when applying. Closing date for application will be on 13th October 2023. Only shortlisted candidates

Apply via :

recruitment@caritas-mfb.co.ke

November 2, 2024
Customer Service/Teller

JOB PURPOSE

To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profitability.

KEY RESPONSIBILITIES

Receiving customers at the branch and attending to enquiries
Receiving customers emails and phone calls and providing prompt feedback
Engage customers with inactive accounts to activate them.
Assist customers in the account opening procedures.
Conduct KYC and AML verify customers’ credentials and information shared.
Report any fraudulent or questionable potential customers
Share the bank product flyer and introduce the features to the customer for future follow up.
Cross sell bank products to existing customers to increase product usage level
Processing of deposit and withdrawal transactions
Efficient execution client’s instructions and follow up
Provide service feedback form to the customers.
Ensure the banking is well stocked with promo material and necessary stationery
Authenticate all outward cheques and post in the system.
Cash management by tracking the level of cash in your till and the demand levels
Keep the cash tills secure.
Management of turnaround time on customer queries
Queue management in the banking hall
Ensure the customer experience is always commendable.
Monitor the ambience and cleanliness of the banking hall through the day
Facilitate applications of ATMs and mobile banking services
Coordinate the postage of parcels from branch to designated recipients and back
Coordinate the branch meeting logistics
Responsible for basic office supplies such as stationery, water etc
To perform any other duty as assigned in line with the organization goals and objective

QUALIFICATION AND EXPERIENCE REQUIREMENTS

Degree in a Business Management, Accounting, Finance or Business Administration.
Professional banking qualifications will be added advantage
2 years work experience in a bank
Excellent customer service skills
Able to multitask.
A fast learner
Good communication and interpersonal skills
Good marketing and People management skills
Must be self-driven; possess excellent administrative, communication and interpersonal skills, strong organization, and negotiation skills

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritas-mfb.co.ke. Kindly indicate the position title and Branch on the subject line when applying. Closing date for application will be on 1 ST October 2023. Only shortlisted candidates will be contacted

Apply via :

recruitment@caritas-mfb.co.ke

November 2, 2024
Head of Business Development

JOB PURPOSE
The Head of Business Development will be the main driver for the development, management and overall sales and business activities in the bank to be delivered through the retail network and digital platforms to achieve the bank growth strategy.
KEY RESPONSIBILITIES.

Develop business opportunities and monitor business’s activities in line with the Bank’s long-term strategic and annual business plans and ensure that the Bank remains competitive and promptly reacts to changing market conditions and customer needs.
Strategic implementation of the Business Growth and marketing strategic plan
Develop a focused business growth plan in line with the strategy which boosts the Bank’s ability to increase the flow of business and generate deposits, lending and revenues from existing and new customers while ensuring high customer retention.
Setting goals and developing plans for business and revenue growth
Developing quotes and proposals for prospective clients
Setting goals for the business development team and developing strategies to meet those goals.
Attending conferences and industry events
Be at the forefront in market intelligence and research for customer needs and preferences, planning, and implementing new target market initiatives.
Develop and implement cost management strategies at the branches to ensure the branches grow their profits.
Proactive business risk assessment and minimization of exposures to operational risks in branch service delivery
Deliver quality leadership which translates into conducive work environment and employee satisfaction at the branches.
Put in place an MIS system that will enable continuous tracking of the Business department performance, Customer and product profitability, and customer satisfaction.
Staff performance management through regular business evaluation meetings, coaching, mentoring, provide needed resources and when necessary, take corrective action for non-performance.
Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction through coaching and mentorship.
Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction through coaching, mentorship, and training business development staff.
Full responsibility for all product lines and all sales and business development functions in all branches
Enhance the appropriate controls and monitoring mechanisms for the development of a high-quality lending.
Ensure full compliance with the Bank’s Credit Policy, Central Bank of Kenya guidelines and appropriate provisions of the Banking Act with respect to lending.
Proper handling of customer confidential information and ensuring its integrity
Embed strategic marketing by focusing on how to develop competitive advantage into the changing marketplace and leveraging on the banks distinctive capabilities to drive value.
Enhance customer relationships by creating, communicating, delivering, and offering solutions that have value for customers, shareholders, and partners.
Build the Caritas Microfinance Bank Brand to ensure that the bank is top of the market through researching prospective business in target markets.
Pursuing leads and moving them through the sales cycle
Supervising business sector heads in Micro, Small Business, Agribusiness, and Faith-Based Institutional banking
Key driver for not only customer satisfaction but building a base of promoters by enhancing positive customer experience and advocacy to drive competitive advantage, leading to faster organic growth and lower cost.
Create a differentiated customer experience design, tailored to target customer needs, and optimize customer interactions with the brand, offerings, and touch points to consistently deliver and make continuous improvements to the design.
Link sales and service and embed customer service culture as the bedrock to grow the balance sheet.
Ensure delivery of quality customer service in the branch or through ABC channels
To perform any other duty as assigned in line with the organization goals and objectives.

QUALIFICATION AND EXPERIENCE REQUIREMENTS

University Degree in Business related field.
Master’s in business administration in marketing or strategic management is an added advantage.
Proficiency in computer use including MS Office tools and banking systems.
At least 5 years banking experience in business development and branch operations, 3 of which should be in a managerial role.
Experience in running branches is mandatory.
Experience with customer management, marketing, and relationship management teams
Strong presentation, communication skills, organization skills, time management skills, drive and self-motivation skills
Proven ability to generate new business.
Possess strong analytical and interpersonal skills.
Can make prompt decisions and be independent in problem solving.

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritas-mfb.co.ke. Kindly indicate the position title on the subject line when applying.Closing date for application will be on 30th September 2023

Apply via :

recruitment@caritas-mfb.co.ke

November 2, 2024
Operations Excellence Officer Alternate Banking Channels Manager Manager, Customer Experience

JOB PURPOSE

To assist in maintaining a professional work environment that focuses on superior performance by operations staff Establish effective systems, procedures, and standards of performance for staff in Operations.

KEY RESPONSIBILITIES.

Develop and ensuring adherence to the internal policies and both internal and regulatory procedures.
Continuous Process Improvements-quarterly review of all processes and procedures, to determine efficiency which processes are to be reviewed quarterly.
Working with other stakeholders, acting as the liaison between branches and the head office departments.
Drive compliance in the branch network including but not limited to Operations excellence check list, Snap checks, validation reports, implementation and closure of audit/risk recommendation/ Risk Control Self-assessment and independent assessment.
Achieve 95% in compliance and audit ratings within the branch network.
Ensuring no operational losses through implementation of checks and balances and review of work by the operations team within the branch network.
Ensure implementation and strict adherence of the approved Standard Operating procedures.
Ensuring high level of customer satisfaction as per the bank’s customer service standards and guidelines.
Coordinate centralization and standardization of operational processes across the bank and in conjunction with other control functions of the Bank.
Continuous review, update, implementation and monitoring of adherence to the internal policies, procedures, and manuals.
Working closely with operations officers in performing quality control checks daily (tick back).
Supervision of Branch Controls/Branch Operations Units
Advising and guiding Branch operational staff on passing entries meant to effect reversals and corrections under their jurisdictions.
Co-ordinate data cleanup exercises and liaise with Enterprise Risk Management on critical data sets as set by various regulations.
Conduct regular checks on income leakages and co-ordinate process improvements to prevent leakages.
Guiding and closing all audit exceptions and risk review findings within the Branches.
Running business continuity plans and optimization initiatives.
Any other duty assigned from time to time.

QUALIFICATION AND EXPERIENCE REQUIREMENTS

Bachelor’s degree
Master’s degree would be an added advantage.
At least Eight (8) years’ experience in banking environment, with a track record of success within operations and operational control environments.
Extensive knowledge of Banking theory and practice, Central Bank’s rules and regulations and procedures. Possess thorough knowledge of banking products and services and also a wider understanding of the general banking universe/Industry.
Excellent and demonstrated leadership capacity including possession of strategic development, monitoring,
execution and reporting skills (Have a strategic outlook)
Strong organizational, administrative, and analytical skills including oral and written communication skills, negotiation and interpersonal skills and ability to motivate staff.
Professional Banking qualification (AKIB) is an added advantage.

go to method of application »

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritas-mfb.co.ke.Kindly indicate the position title on the subject line when applying.Closing date for application will be on 25th August 2023. Only shortlisted candidates will be contacted

Apply via :

recruitment@caritas-mfb.co.ke

November 2, 2024
Branch Managers

JOB PURPOSE
Reporting to the Head of Business Development, the Branch Manager will be responsible for achievement of business targets and effective management of branch operations within regulatory framework and the Bank’s policies and risk guidelines.
KEY RESPONSIBILITIES

Develop new business opportunities by proactively marketing for lending/deposit opportunities from current and prospective clients.
Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction.
Entrench a risk aware culture and develop risk self-assessment capability to identify, evaluate, mitigate, and monitor.
Build and maintain relationship with customers to the mutual benefit of both the customer and the bank
Maintain good quality loan book by ensuring arrears on normal and watch accounts are collected promptly
Entrench measurable and meaningful customer service standards and practices
Ensure Compliance with the Bank’s policy, control guidelines and procedures
Manage and monitor budget for the branch
Collect market information from competitor products and levels of service.
Ensure that customer service standards are set and maintained in line with the requirements of each market segment.
Ensure that customer complaints are monitored, trends and root causes identified and addressed at source to prevent recurrence.
Ensure that customer needs are anticipated and met through provision of appropriate products and services via the most suitable channel.
Ensure that opportunities to migrate customers to more appropriate, cost effective channels are identified and actioned.
Ensure efficient, customer-orientated switchboard and telephone procedures.
Conduct a needs analysis to identify customer needs effectively when opening new accounts or giving product advice.
Complete disclosure to the customers in terms of accreditation, service fees, and commission.
Ensure that laid-down instructions are adhered to by all areas under control.
Identify major risks affecting the support function and ensure the necessary steps are taken to measure, monitor and control these risks.
Monitor internal controls to ensure their adequacy and effectiveness. Recommend revision of controls to Operations, where appropriate, to address new or previously uncontrolled risks.
Develop micro market sales plans to achieve responsive sales budgets/targets for branch.
Gain a sound understanding of the different local market segments in the branch’s area of operation.
Manage the sales tracking system and provide coaching and feedback to the team.
Coach the sales team on product knowledge and making the most of cross-selling opportunities.
To perform any other duty as assigned in line with the organization goals and objective.

QUALIFICATION AND EXPERIENCE REQUIREMENTS

Holder of bachelor’s degree in a business-related field.
Relevant professional qualification in banking AKIB/ACIB
4 years’ experience in business development.
Comprehensive knowledge of bank’s laid-down policies and procedures relating to all areas under control.
Knowledge of the Retail Banking value proposition.
Knowledge and understanding of the Area sales and service strategies.
Ability to lead teams and deliver business results.
Must be self-driven; possess excellent administrative, communication and interpersonal skills, strong organization, and negotiation skills.

Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@caritas-mfb.co.keKindly indicate the position title and location on the subject line when applying.Closing date for application will be on 21st August 2023. Only shortlisted candidates will be contacted.

Apply via :

recruitment@caritas-mfb.co.ke

November 2, 2024