Website: Website http://amref.org/

  • Senior Researcher

    Senior Researcher

    School: Directorate of Research, Innovation and Consultancies
    Reports to: Director of Research, Innovation and Consultancies
    Main purpose of the job: The Senior Researcher is a key member of the AMIU University’s Directorate of Research, Innovation and consultancies.
    The post holder will contribute to the overall achievement of the strategic development and objectives of the Directorate, and the general success of the research, innovation and consultancies of Amref International University.
    This shall be through the holder’s implementation of high quality research, innovation and consultancies within the University.
    Main duties and responsibilities

    Develop and write research grants for funding of research projects and contribute to the income generation base from local, regional, and global funding sources
    Contribute in the achievements of the university consultancy agenda by developing and conducting of consultancies in relevant health related areas.
    Actively nurture the University’s international academic profile and partners in line with the institution’s Internationalisation strategy.
    Implement research and consultancy processes conducted by the Directorate in adherence to the university policy guidelines
    Contribute to research and postgraduate teaching programme development internally, externally and internationally through multi-disciplinary collaboration across and beyond the University.
    Ensure compliance to the University policies on research quality and conduct and the requirements of all relevant regulatory bodies.
    Undertake teaching of academic courses to undergraduate and post graduate students in areas of expertise, maintaining high standards of quality and professionalism.
    Guide and mentor authors in the processing of manuscripts and scientific writing for publication in peer reviewed journals, including in the internal Africa Health Agenda International Journal (AHAIJ)
    Ensure effective communication in adherence to the management structure and application of the university policies and procedures.
    Guide and supervise students in their research projects and thesis in adherence with the university policy

    Qualifications
    Be a holder of earned Ph.D. in the area of expertise and in conducting and leading preferably in health systems research programmes.
    Skills and Experience

    A minimum of 7-years’ experience in research and academic teaching in an institution of higher learning.
    Experienced in cross disciplinary research initiatives and collaboration.
    Successful record of writing winning research grants.
    Successful supervision of students at Master’s and/ or Ph.D. levels
    Proficient in the SPSS or any other data analysis software

  • Director of Monitoring, Evaluation & Learning 

Director of Business Development

    Director of Monitoring, Evaluation & Learning Director of Business Development

    Job Purpose
    As a key member of the programme section, the Director of MEL will provide leadership and oversight of the Amref corporate MEL framework for all programmes and offices in line with Amref’s strategy and best practices.
    Key Responsibilities

    Technical leadership and management:

    Provide oversight and coordination of the MEL function across Amref Health Africa
    Nurture a culture of learning and evidence-based project and programme design and management
    Facilitate and promote the establishment of a vibrant Community of Practice in MEL
    Line-manage and coach the MEL team at Amref HQ
    In collaboration with Heads of Programmes and/or Country Director s, matrix manage and coach MEL Managers at country level

    MEL strategy:

    Lead the continuous updating and further development of the MEL framework in relation to the Amref Health Africa Corporate Strategy 2018-2022

    MEL implementation:

    Coordinate the roll-out and implementation of the MEL framework across the organisation.
    Coordinate the application of corporate performance indicators.
    Lead the continuous development of the corporate indicator bank
    Lead the continuous development of the corporate MEL toolkit
    Provide oversight over the development and maintenance of the corporate MEL portal on the intranet
    Provide and present timely, quality reports to the CPO and ExCom on programme and project performance and on programme results generated across the organisation
    In collaboration with Heads of Programmes and Programme Managers/Directors at country level, test programme models and use the evidence generated to develop capacity statements/track records
    Coordinate quality assurance of MEL data quality across the organisation and coordinate remedial support where needed
    Manage (and where necessary commission) corporate level MEL initiatives as and when required (e.g. thematic evaluations, impact studies, strategic reviews, operations research, etc)
    Support grant proposal development by the Business Development and Fundraising teams to ensure that grant proposals have strong MEL frameworks that are able to capture the results generated by grant-funded programmes and projects

    Capacity development:

    Coordinate the support to Country & Field Offices, ICD, Regional Programmes and E/NA Offices to strengthen their MEL function and ensure compliance with the requirements as articulated in the MEL framework
    Provide overall coordination of the MEL helpdesk

    Systems:

    Coordinate and consolidate the provision of input into the continuous development and roll-out of AIMS from a programme and management perspective, to ensure AIMS continues to be aligned with the MEL framework and meets the business requirements of different business functions across the organisation

    External relations:

    Ensure Amref Health Africa is represented in relevant external MEL networks.
    Monitor current developments in the sector to ensure that Amref’s MEL framework reflects good practice.

    Budget responsibility:

    Develop and manage the overall budget of the corporate MEL team

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  • Monitoring, Evaluation & Learning Officer (Grants Proposals) 

Business Development Director 

Director of Monitoring, Evaluation and Learning

    Monitoring, Evaluation & Learning Officer (Grants Proposals) Business Development Director Director of Monitoring, Evaluation and Learning

    Reference: Amref/MEL/2018-01
    Reporting to: Director, Monitoring, Evaluation & Learning
    Department: Global MEL Department, Chief Programmes Officer’s office
    Physical location: Amref Health Africa, Headquarters
    The Monitoring, Evaluation and Learning (MEL) Unit is part of the programme section and provides oversight, systems, support and advice to the organisation on all MEL matters in line with the organisation’s vision, mission and strategic priorities and in a manner consistent with its values.
    Job Purpose: As a member of the Global MEL team, the MEL Officer, Grants Proposals will ensure that monitoring, evaluation and learning is properly addressed during proposal design in line with Amref’s strategy and best practices.
    Key Responsibilities
    Proposal development:

    Lead the development of the MEL section of grant proposals
    Provide guidance on development of indicators for proposals.
    Support the harmonization of indicators used by Amref and donors.
    Develop a MEL checklist for proposal development and facilitate the systematic application during the development of grant proposals.
    Lead the development of Results Frameworks and Monitoring, Evaluation, Research and Reporting Plans for grant proposals.
    Review proposals to ensure that all aspects of MEL issues are adequately addressed.

    Technical support:

    Advise and support Country Offices in the use of AIMS (Amref Information Management System) for grant monitoring and reporting.
    Together with the global MEL team Provide assistance to MEL and programme staff in developing indicators, result frameworks (including logical frameworks and Theory of Change), evaluation designs and data analysis.

    Organisational capability:

    Avail analytical data on Amref Health Africa’s projects for capability statements.
    Participate in finalizing past-performance references.

    Budget responsibility:

    Lead the development of the MEL component in the budget of grant proposals.
    Participate in the development of the MEL and BD budget at HQ.

    Capacity development:

    Build the capacity of BD staff on MEL considerations for proposals.
    Exchange with MEL staff the latest developments in business development.

    Skills and Competencies
    Essential:

    Excellent skills in the formulation of indicators, targets, Results Frameworks and Monitoring, Evaluation, Research and Reporting Plans.
    Good insight in budget requirements and costing for MEL.
    Ability to train on-the-job fellow colleagues on MEL for proposals.
    Strong analytical skills.
    Good team player with excellent communication skills.
    Pragmatic in approach.
    Strong writing skills.
    Experience in analysing data using a range of statistical software packages like SPSS and EPI Info.
    Excellent skills in all relevant Microsoft Office packages.
    Fluent in English (spoken and written).

    Desirable:

    Proficiency in French.

    Academic Requirements:

    Bachelor’s degree in public health, social sciences, geography, monitoring & evaluation or similar.
    Master’s degree is an added advantage.

    Work Experience:

    A minimum of 5 years of experience in MEL in development settings.
    A minimum of 3 years of demonstrated experience in the development of results frameworks and Monitoring, Evaluation, Research and Reporting Plans.
    Strong experience in MEL requirements of various donors.
    Experience in operations research.

    Desirable:

    A minimum of 3 years of experience in working with an INGO.

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  • Director of Monitoring, Evaluation & Learning 

Director Of Business Development Reporting To Chief Programmes Officer (CPO)

    Director of Monitoring, Evaluation & Learning Director Of Business Development Reporting To Chief Programmes Officer (CPO)

    Job Description
    1 Reporting to Chief Programmes Officer
    2 Department CPO office
    3 Physical location Amref Health Africa Headquarter, Lang’ata Road
    The Monitoring, Evaluation and Learning (MEL) Unit is part of the programme section and provides oversight, systems, support and advice to the organization on all MEL matters in line with the organisation’s vision, mission and strategic priorities and in a manner consistent with its values.
    Job Purpose
    As a key member of the programme section, the Director of MEL will provide leadership and oversight of the Amref corporate MEL framework for all programmes and offices in line with Amref’s strategy and best practices.
    Key Responsibilities

    Technical leadership and management:

    Provide oversight and coordination of the MEL function across Amref Health Africa.
    Nurture a culture of learning and evidence-based project and programme design and management.
    Facilitate and promote the establishment of a vibrant Community of Practice in MEL.
    Line-manage and coach the MEL team at Amref HQ.
    In collaboration with Heads of Programmes and/or Country Director s, matrix manage and coach MEL Managers at country level.

    MEL strategy:

    Lead the continuous updating and further development of the MEL framework in relation to the Amref Health Africa Corporate Strategy 2018-2022

    MEL implementation:

    Coordinate the roll-out and implementation of the MEL framework across the organisation.
    Coordinate the application of corporate performance indicators.
    Lead the continuous development of the corporate indicator bank
    Lead the continuous development of the corporate MEL toolkit,
    Provide oversight over the development and maintenance of the corporate MEL portal on the intranet.
    Provide and present timely, quality reports to the CPO and ExCom on programme and project performance and on programme results generated across the organisation.
    In collaboration with Heads of Programmes and Programme Managers/Directors at country level, test programme models and use the evidence generated to develop capacity statements/track records.
    Coordinate quality assurance of MEL data quality across the organisation and coordinate remedial support where needed.
    Manage (and where necessary commission) corporate level MEL initiatives as and when required (e.g. thematic evaluations, impact studies, strategic reviews, operations research, etc).
    Support grant proposal development by the Business Development and Fundraising teams to ensure that grant proposals have strong MEL frameworks that are able to capture the results generated by grant-funded programmes and projects.

    Capacity development:

    Coordinate the support to Country & Field Offices, ICD, Regional Programmes and E/NA Offices to strengthen their MEL function and ensure compliance with the requirements as articulated in the MEL framework.
    Provide overall coordination of the MEL helpdesk.

    Systems:

    Coordinate and consolidate the provision of input into the continuous development and roll-out of AIMS from a programme and management perspective, to ensure AIMS continues to be aligned with the MEL framework and meets the business requirements of different business functions across the organisation.

    External relations:

    Ensure Amref’s is represented in relevant external MEL networks.
    Monitor current developments in the sector to ensure that Amref’s MEL framework reflects good practice.

    Budget responsibility:

    Develop and manage the overall budget of the corporate MEL team.

    Skills and Competencies
    Essential:

    Strong analytical skills.
    Excellent skills to turn complex data and information into user-friendly reports and presentations for different types of users.
    Ability to listen, lead, influence and build consensus.
    Pragmatic in approach.
    Strong writing skills.
    Strong presentation skills to a range of different audiences (including boards, senior management and MEL practitioners).
    Good skills in analysing complex data-sets using a range of statistical software packages like SPSS and EPI Info.
    Excellent skills in all relevant Microsoft Office packages.
    Fluent in English (spoken and written).

    Desirable:

    Experience in data visualisation.
    Experience in the use of GIS in the analysis of complex data.
    Proficiency in French.
    Academic Requirements:
    Master’s degree in public health, social science, geography, monitoring and evaluation or similar.
    PhD an added advantage.

    Work Experience:

    A minimum of 10 years of experience in MEL of international development, 5 of which in a senior role.
    A minimum of 5 years of experience in the development of corporate MEL framework and monitoring and assessing programme performance at corporate level in large, multi-country organisations.
    A minimum of 5 years of experience in working with an INGO, preferably at regional or corporate level.
    A minimum of 5 years of experience in managing small-medium size teams.
    Experience in operations research.
    Experience in outsourcing evaluation and research initiatives and managing consultants.

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  • Jet Training And Check Captains

    Jet Training And Check Captains

    Job Description
    PRINCIPAL RESPONSIBILITIES

    Carrying out flight training and checking of AMREF Flying Doctors flight crew
    Training captain on AMREF Flying Doctors flights while observing the highest safety standards in accordance with AMREF Flying Doctors Operating Manuals and Kenya Civil
    Aviation Authority Regulations
    Assist in developing and supervising of ground and flight training programs
    Familiarizing flight crew with the latest operational procedures.
    If holding a relevant authorization, carrying out Type Rating Re-validation renewals Tests and Line Checks on behalf of the company.
    Ensuring that AMREF operates and complies with all laws, rules and regulations of all authorities of each country in which it operates;
    Assisting the Chief Pilots’ office in matters related to crew training.
    Providing assistance to the medical crew during aero-medical flights as necessary
    Understanding of KCARS and flight training standards
    And other duties as may be required

    Skills:

    Good communication skill
    Possess industry knowledge and offer rich content
    Ability to train and coach staff
    High levels of professionalism
    Decision making ability and flexible thinking
    High degree of discipline and teamwork
    Highly organized

    Competencies

    Commercial/business acumen
    People management
    Time management

  • Project Manager

    Project Manager

    Selection and Implementation of a Enterprise Resource Planning (ERP) System
    Amref Health Africa Partner is interested in rolling out an Enterprise Resource Planning (ERP) system to manage all the Finance, Procurement, Grants and HR/ Payroll processes in an integrated manner.
    The partner will use the system to manage all the funds received from donors and account for all the funds received by the sub-recipients! sub-grantees.
    Overall functions
    The Project Manager (PM) will have the responsibility to ensure the effective selection and implementation of the Enterprise Resource Planning (ERP) system for Amref Health Africa Partner, in line with the partner’s requirements. This entails day-to-day implementation of the project with collaboration with the CLIENT management team.
    The PM will ensure the functioning of the project from beginning to the end, including: review of the expression of interests; the request for proposal submission and evaluation; project inception activities; implementation & go-live support of the software and the monitoring and supervision of the supply, installation, testing and commissioning of ICT infrastructure for the ERP; planning and reporting; and project reviews and project closure.
    Duration of contract – eighteen (18) months
    Qualifications
    Applicants responding to this request should have the following competencies and experience:

    At least 10 years of extensive experience in project management, planning and implementation, five of which must be with government, non-governmental and development agency organisations;
    Good interpersonal skills with experience in networking with partners at all levels (ministry, donors, private sector NGOs and local community based organisations)
    Experience working with or in international and non-governmental organisations with implementation of similar projects
    At least 5 Successful selection and implementation of software and hardware solutions
    Fully qualified in Project Management.

  • Deputy General Manager and Uhc Department Head

    Deputy General Manager and Uhc Department Head

    Job Description

    REF: Amref/Enterprises/2018/01-07
    REPORTING TO: DEPUTY GENERAL MANAGER AND UHC DEPARTMENT HEAD
    This UHC definition embodies health system strengthening elements; equity in the access to health services, quality of the health services and protection from financial risk. Deputy General Manager and UHC Department Head will spearhead Amref Health Africa’s UHC Programs, Products and services as well as offer technical assistance on UHC in low- and middle-income countries (LMICs Deputy General Manager and UHC Department Head will build Amref’s practice in advising governments on the design, implementation and monitoring of large scale health financing sector reforms aimed at increasing population and service coverage, financial protection, quality and equity. He/she will be highly visible in the global UHC technical community, strengthening Amref’s position as a thought leader in this space, and provide overall direction to Amref’s HSS work in the light of UHC.
    In managing the health financing team, he/she will work to identify UHC-related opportunities for Amref in partnership with governments, aid agencies, international organizations (World Bank, WHO), donors, the private sector, NGOs, academia and others.
    UHC is firmly based on the WHO constitution of 1948 declaring health a fundamental human right and on the Health for All agenda set by the Alma Ata declaration in 1978. UHC cuts across all of the health-related Sustainable Development Goals (SDGs) and brings hope of better health and protection for the world’s poorest.
    EXPERIENCE REQUIRED

    At least 8 years of progressively responsible experience contributing at a senior level to the design, implementation and monitoring of large-scale health sector reforms aimed at increasing population service coverage and financial protection, preferably in LMIC settings.
    Recognized expertise and technical achievement within the UHC technical community, as demonstrated by peer-reviewed publications and participation in high-level working groups.
    Knowledge and experience of resource mobilization in the international development context, including government, multilateral, foundation, private sector, host country, and other funding sources. Understands the importance of strategic planning and results frameworks for business development and project impact.
    Established track record with both professional and popular publications, as well as social media, preferred.

    EDUCATION, SKILLS AND COMPETENCIES REQUIREMENTS

    Master’s Degree (or equivalent) in economics, or health financing, policy or related area preferred; candidates with an advanced degree in public health or in a related field with compelling, relevant experience will be considered.
    A postgraduate education in a field of study closely related to the assigned responsibilities.
    Aligned with Amref’s mission and values.
    Natural collaborator and networker inside and outside the organization. Exceptional interpersonal and relationship-building abilities. Proven ability to work in matrix reporting relationships and in multicultural/multidisciplinary team environments.
    Outstanding written and verbal communications skills. Able to blend compelling story and convincing evidence. Demonstrated proposal writing skills for UHC projects
    Able to successfully mobilize resources for UHC programs, including significant proposal development experience with USAID in addition to other bilateral, multilateral, foundation, private sector, host country, and other funding sources for UHC.
    Energetic, forward-thinking and creative with intellectual flexibility and depth and strong ethical reasoning.
    Proven leadership skills in working and collaborating with other donors, host country institutions, and international organizations.
    Demonstrated knowledge about the importance of strategic planning and results frameworks for business development and project impact within UHC.
    Demonstrated familiarity with USG regulations and administrative procedures in the implementation of donor assisted projects.
    Strong written and verbal communication skills, demonstrated management experience.
    High level capacity to work in a variety of cultural settings, complex environment and fragile states.
    Demonstrated leadership level organizational, managerial and supervisory, skills and abilities; sound judgment, and high ethical standards; flexible and able to adapt to changing priorities and deadlines.
    Proven ability to build strong relationships, work well as part of a team, and to incorporate views of other disciplines into his or her work.
    Proven record of aligning diverse, multi-level teams with project mission and vision.
    Country perspective and orientation, donor responsiveness, partner collaboration and collegiality, dealing with ambiguity, organizational agility, political and strategic agility
    Functional/Technical skills, client (donor and country) focus, managing through procedures, measuring work in terms of effort and progress, negotiating positions in terms of beliefs and principles, information sharing within and across the project partnership, process and work management adheres to then prime contractor’s leadership, procedures and practice. Priority-setting supports activity requests and schedules, with necessary problem-solving and timely decision-making.
    Based on extensive international public health experience within countries and international organizations.

    Managing Others:

    Building Effective Teams and Collegiality across partners and within country activities, Conflict management through collaborative pursuit of products and objectives, managing and supporting agreed visions and purpose, demonstrated integrity and trust through total transparency. Motivating others through example and productivity. Full approachability and development of direct rapport with others.
    Maintain highest ethics and values. Style of work is based on proven principles of public health and effective technical cooperation, integrity and trust, Ability to listen to partners and clients. High level of professional verbal and written communication.
    Adaptability to changing leadership and organization. Responsive communications within and across the organization and partnership. Problem-solving through collaboration and collegiality. Creativity and innovation in support of organization and project success. Generate highest quantity, quality and timeliness of work while maintaining close team relationships. Maximize effective human and financial resource utilization.

    PRINCIPAL RESPONSIBILITIES
    Technical Leadership and Innovation (30%)

    Develop Amref’ s strategy and conceptual framework for UHC technical assistance in the context of recent HSS strategy development work, focusing on design, implementation and monitoring of large-scale health financing reforms and other approaches for increasing access to high quality, equitable health care, drawing upon Amref’s expertise in a range of practices, health areas and settings.
    Increase Amref presence at strategic meetings/global forums on UHC.
    Working with Amref International University Lead
    leadership Amref research on UHC to identify, evaluate and promote innovative approaches for achieving UHC, internally and externally; publish in peer-reviewed publications and other venues; represent Amref at conferences and other technical forums. Participate in UHC advocacy as needed.
    Develop a UHC technical exchange network of interested Amref staff and consultants who can organize around the vision and mission and support our efforts in UHC.
    Partner with Amref project teams to develop a strategic approach to building Amref’s UHC portfolio, based on present work, our capabilities and the UHC health system needs going forward.
    Interact with and support centers, projects, technical and country teams to pioneer and provide a UHC lens and input into all Amref activities.
    Lead the health financing team and other elements of the HSS strategy that are key to achieving UHC. 

    Technical Assistance and Expertise (20%)

    Provide technical assistance to governments and other partners, consistent with the strategy and conceptual framework. Provide technical oversight to Amref’s UHC future projects and technical activities
    Serve as resource for technical information on UHC to other experts, offices and projects within Amref.
    Document Amref’s portfolio of UHC activities, update it regularly with new experiences and disseminate results. 

    Business Development (45%)

    Use network and connections to identify and build relationships with strategic partners and funders on UHC; conduct outreach to LMIC governments pursuing or considering UHC reforms.
    Working with the BD team in AEL Develop strategic plans for growing the business portfolio for Amref in UHC.
    As a technical leader in UHC, support new AEL UHC business development efforts acting as the primary resource for technical program design, lead writer, and reviewer of UHC proposals.
    Serve as a scheduled Amref Health Africa Technical Support Lead (TSL) on roughly three to five bids per year.
    Work in close coordination with BD Team in reviewing bid opportunities, determining the opportunities that Amref should pursue in UHC.
    Provide strategic guidance and insight in pre-positioning for UHC bids.
    Work in coordination with Global Partnerships, Marketing and Communication PHT to track private sector funding opportunities.
    Lead and/or participate in pitching ideas to donors and funders on UHC.
    Identify potential strategic partners and funders and strategically manage, keeping in mind the diversification of Amref’s UHC portfolio.
    Interact with and represent the Amref UHC program to the MOPHs/MOF and to other donor agencies. 

    External Representation (5%)

    Partner and build strong relationships with thought leaders and engage new audiences in the area of UHC.
    Build and maintain strong relationships with key internal and external players.

  • Information Technology (IT) Officer 

Human Resource Business Partners 

Head of Finance – Programmes 

Head of Finance – Enterprises

    Information Technology (IT) Officer Human Resource Business Partners Head of Finance – Programmes Head of Finance – Enterprises

    Job grade C
    Reporting to Chief Finance & Administration Officer
    Unit Finance & Administration
    Physical Location AMREF Flying Doctors, Wilson Airport
    MAIN PURPOSE OF THE JOB
    To initiate and maintain dynamic information systems that caters for AMREF Flying Doctor’s information technology needs and ensure use of appropriate information technology in line with the AMREF Flying Doctors ICT strategy.
    REPORTING RELATIONSHIPS (SUPERVISOR AND REPORTEES)

    Chief Executive & Medical Director
    Chief Finance & Admin. Officer
    Information Technology (IT) Officer

    SCOPE OF JOB

    Other resources under your responsibility
    Computer software and hardware licenses;
    All Servers applications and Operating systems;
    Central UPS;
    CISCO routers and firewall;
    Network switchers and cabinets;
    Backup tapes and hard disks;
    Corporate databases;
    Storage management and DR offsite support; and
    Virtual machines/servers

    PRINCIPAL RESPONSIBILITIES
    KEY RESPONSIBILITIES
    MAIN TASKS

    Network Administration Services

    Regular evaluation of current computer hardware/software in order to provide a timely replacement schedule or upgrade;
    Testing new programs before user installation and implantation; and
    Setting up and maintaining all internet and Microsoft Exchange E-mail accounts and server configurations.

    Technical Support and Capacity Building

    Receiving (telephone, e-mail, delegation, monitoring tools, visit) and diagnosing issues from all staff for appropriate solutions;
    Providing relevant information about the system to enable resource access;
    Guiding users systematically to trouble shoot systems and offering immediate and alternative solution to issues;
    Empowering users by sending system tips and guidance instruction;
    Logging user issue for escalation either to the Network and Infrastructure Manager or product/service supplier;
    Facilitating IT training to all AMREF Flying Doctors staff and offices for effective utilization of AMREF Flying Doctors core systems and new products;
    Providing technical support and trouble-shooting for installed servers, including implementation of disaster recovery plans and prepare standard procedures for monitoring servers, and ensure that they are fully operational.

    System & Information Security

    Providing support in setting up the infrastructure for virtualization and private cloud basics;
    Administering E-policy McAfee antivirus and client update and configuration;
    Publishing of internal resource for external access like in magic, outlook anywhere & web access and
    Patching application with current security updates and hot fixes.
    System analysis, development, implementation and maintenance
    Virtual servers design, implementation and maintenance;
    Performing infrastructure/software design development to ensure compatibility and operationally with AMREF Flying Doctor’s LAN and WAN requirements;
    Participating in the definition, designing, testing and implementation of new Information Technology (IT) hardware and software standards for AMREF Flying Doctors based on user requirements and in accordance with the strategy and direction. Resolve any Hardware (PCs, Routers, switches, Servers & UCS Configuration related problems; and
    Testing and configuring all new equipment, particularly notebooks, desktops and servers to ensure compatibility with AMREF Flying Doctors requirements and standards.

    Inventory management & Maintenance

    Maintaining software and hardware inventory;
    Ensuring secure custody of equipment within AMREF Flying Doctors;
    Supervising equipment preventive maintenance and carry out a regular evaluation of current hardware/software in order to provide a timely replacement schedule or upgrade.
    Information Management
    Coordinating the production of technical instruction materials for technical and user support and ensure the documentations are kept up to date.

    ANY OTHER TASKS

    Advisory on procurement of technical equipment and related tasks.

    REQUIRED QUALIFICATIONS
    7.1 Education and knowledge
    Bachelor’s degree in IT or related field;
    Microsoft Certified Systems Engineer;
    Networking certifications e.g. CISCO certifications; and
    Virtual Systems Certifications – Vmware.
    Knowledge and experience in management and configuration of Office 365.
    Experience

    Four (4) years working in a network environment infrastructure;
    Systems Administration and Management;
    LAN and WAN management;
    Hardware and software integration and maintenance;
    ERP configurations and Administrations;
    Excellent technical knowledge of computer applications and systems; and
    Exposure to diverse-multicultural environment.

    Skills

    Influencing;
    Critical and creative thinking;
    Good logical diagnostic skills and ability to exercise good judgement in the resolution of problems;
    Facilitation;
    Proactive;
    Team work;
    Good Interpersonal skills;
    Communication skills;
    Analytical skills; and
    Flexibility.

    Competences

    Confidentiality;
    Ethical;
    Integrity;
    Reliability; and
    Ability to work within deadlines.
    Ability to withstand pressure

    MENTAL COMPETENCIES

    Problem Analysis
    The job requires a professional and analytical approach to systems administration.
    Flexible Thinking
    The job requires creative problem solving within the framework of set corporate policies and procedures.

    DECISION MAKING
    The job requires ability to make significant decisions about work responsibilities and is accountable for them
    COMMUNICATIONS
    ORAL – Excellent Written and Spoken English
    INTERNAL: The job demands a high level of oral communication skills in order to effectively communicate with other departments and staff members
    EXTERNAL: The job demands a high level of oral communication skills in order to effectively communicate with external parties including service providers and country offices
    WRITTEN:
    INTERNAL: The job demands a high level of written communication skills in order to effectively communicate with other departments and staff members
    EXTERNAL: The job demands a high level of written communication skills in order to effectively communicate with external parties including service providers and country offices.
    ENVIRONMENTAL CONDITIONS
    Corporate Policies, Systems, Procedures and Methods
    The job demands a thorough understanding of corporate IT policy and standards, systems/product requirements and standard guidelines, professional, legal and technical compliance, audit compliance and procurement procedures.
    Work Environment
    Normal office environment
    Hours of Work
    Normal working hours. Job holder may be required to work outside normal working hours due to the nature of the work in general

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  • Sales and Marketing Assistant

    Sales and Marketing Assistant

    JOB GRADE
    B2
    REPORTING TO
    Monitoring, Evaluation & Research Manager
    DEPARTMENT/PROGRAM/PROJECT
    Monitoring, Evaluation & Research Unit
    3
    MAIN PURPOSE OF JOB
    The main purpose of this position is to contribute to the strengthening and growth of Amref Health Africa in Kenya Social Enterprises. The Sales and Marketing Assistant will be responsible for overseeing and assisting the marketing and sales activities. He/She will support enterprises in developing annual work plans, ensure achievement of the set targets, ensure documentation and tracking of records and provide professional interface with enterprises and clients.
    PRINCIPAL RESPONSIBILITIES
    KEY AREA
    ACTIVITIES

    Marketing and Sales
    Scout for business opportunities- Government tenders, Newspapers, Professional sites- Linked in, Devex, Relief web
    Organise meetings with clients including and not limited National and County governments, development partners and non-governmental organizations for contracts for consultancies
    Support in development of social enterprises marketing goals and objectives towards growth and prosperity
    Develop marketing plan and Support the coordination of marketing activities as per marketing plan and targets
    Support the organization and coordination of operations in ways that ensure maximum productivity within the department
    Support in the gathering analysis and interpretation of external and internal data and write reports(Monthly, quarterly and annual reports)
    Professionally represent the company in events, conferences and workshops that are relevant and as assigned.
    Development of marketing and advertisement IEC materials- Brochures, videos, merchandise, branding etc
    Social media marketing- Facebook, twitter Linked in
    Development and Management of the Amref Consulting Blog and Website, as well as for other social enterprises and writing press releases
    Administrative. Customer Service and Documentation
    Manage communication with clients through email, telephones and websites
    Assist in packaging and delivery of consultancy and other enterprises applications
    Respond to inquiries made by clients about company products and services in a timely and friendly manner
    Maintain excellent relationships and partnerships with partners/vendors/suppliers
    Plan and Coordinate networking events and exhibitions for the department and organization- Workshops, conferences, meetings with stakeholders
    Assists with annual budget tracking and departmental sales performance on a monthly basis.
    Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
    Develop database of all clients and opportunities and ensure that business development documents used by the organization are well organized and easily auditable
    Assist in financial reconciliations of marketing and sales activities within the department
    Assists with reconciling purchase orders and ensures invoices are submitted to Finance.

    EDUCATION

    A Degree in Marketing/ Business Development/Commerce
    Professional Training and/ or Knowledge in research, monitoring and evaluation and quality improvement will be an added advantage

    EXPERIENCE

    2 years’ experience working as a marketing personnel for a non-governmental organization dealing with health issues
    Experience working for a consultancy firm or a fast-paced business environment will be an added advantage

    SKILLS

    Knowledge of consultancies in health research, monitoring and evaluation and quality improvement
    Marketing and sales for services
    Able to demonstrate strong administrative and organisational skills
    Multitasking and prioritization skills
    Customer service skills
    Negotiation skills
    Good communication and interpersonal skills
    Practical computer skills and ability to adapt new technology (must be proficient in the use of Microsoft Office)
    Strong team work
    Excellent communication skills including oral and written presentation skills
    Knowledge of current Global Health Business Development theories and practise
    The ability to work with the minimum of supervision
    The ability to work under pressure and to tight deadlines
    Excellent database management skills

    COMPETENCIES

    Excellent Communication Skills
    Good interpersonal skills
    Public Relations and networking skills
    Presentation/Influencing/Negotiation skills
    Self-motivation to work independently and as part of a team
    A positive approach to working under pressure in a busy environment
    Methodical approach to tasks and problem solving
    High degree of initiative with a “can do” attitude
    Honest, punctual and hardworking.

  • Administrative Assistant

    Administrative Assistant

    The project supports enhanced access to and utilization of quality Family Planning/Reproductive, Maternal, Newborn, Child and Adolescent Health (FP/RMNCAH) services in selected Sub-Counties in Samburu and Turkana Counties.
    Main Purpose of Job
    Under the supervision of the Chief of Party, the jobholder will perform a wide range of administrative and office support activities to ensure the efficient and smooth day-to-day operation of the respective project.
    Qualifications

    Degree in a business management/Administration
    Good Communications skills
    Values of teamwork, diversity and integrity must also be present
    Strong organisation & planning skills with the ability to multi-task in a high-paced environment
    Ability to work interdependently and with minimal supervision
    Attention to detail
    Excellent time management skills and the ability to prioritize work
    Possess creative problem solving abilities with an orientation towards results.
    Strong skills in use of Microsoft Excel and Word
    Minimum 3 years’ proven experience as an administrative assistant;
    Experience in USAID funded projects and processing of DA1 will be an added advantage