Website: Website http://amref.org/

  • Business Development Manager

    Business Development Manager

    Ref: Amref/BDM /2019/-01
    Reporting To: Business Development Director
    Department: Business Development
    Purpose of the Job: Reporting to the Amref Business Development Director, the Business Development Manager provides support in business development and implementation of resource mobilization strategies of countries in line with the corporate Strategy.
    This includes development and submission of high quality proposals, identifying partnerships, capacity building, coordination of efforts and knowledge management aimed at winning new business that grows the organization. Heavily centered on institutional donors and proposal development.
    The position is part of the Amref Health Africa Business Development Unit based at Amref’s Headquarter in Nairobi, with a specific focus on business development for the Amref Kenya Country Programme.
    Primary Responsibilities:

    Support country offices to define their strategic approach to growth and diversification;
    Support the country offices and business units in developing sound proposals, writing/updating cape statements, providing information on donor priorities;
    Manage the proposal process and make sure countries adhere to Amref policies and procedures;
    Review proposals for compliance and soundness with donor requirements;
    Develop and cultivate strategic partnerships that grow Amref Health Africa;
    Scope and identify opportunities for innovative programming and funding for unique programs in the field of public health, including NCDs and NTDs
    Scope and identify non-traditional donors who support programs in the field of public health
    Contribute to the development of appropriate processes, tools and templates (briefing notes, strategy documents, guidelines) to be used for business development;
    Support Amref country programs and business units to develop and roll out technical and resource mobilization strategies;
    Provide technical training to countries and staff on proposal development , intelligence gathering, proposal writing to develop high quality proposals;
    Improve proposal coordination and use of templates (e.g. Capability statements, Past Performance References);
    Participate in the diversification of sources of funding in coordination with social enterprises, government and private sector;
    Maintain an informatics system (New Enterprise Resource Planning, ERP) that generates analysis and update on proposals in the pipeline for Senior Management Team (SMT) and EXCOM; use information to make informed decision on future opportunities.

    Person Specifications:
    Academic Qualification

    Bachelor’s degree in a relevant field
    Masters degree in Public health, Social Sciences, Community Health or Development Studies or a related field

    Professional Qualifications / Membership to professional bodies

    Member of a relevant professional body

    Experience

    Minimum of eight (8) years’ relevant experience in business development.

    Skills / Knowledge

    Ability to interpret long-term plans, programs and budgets developed at senior management level.
    Business/Financial Acumen, Business Savvy, Innovative.
    Project management skills.
    Ability to develop plans, programs, SOPS, and coordination of workflows.
    System analysis and institutional analysis skills
    Demonstrate high levels of integrity.
    Decision-making.
    Interpersonal and leadership skills.
    Excellent writing skills and attention to details
    Excellent analytical skills

  • Human Resources & Administration Manager

    Human Resources & Administration Manager

    MAIN PURPOSE OF JOB
    To manage and coordinate all strategic and functional responsibilities of the Human Resources & Administration functions in order to attract, develop and retain quality employees who are able to deliver and accomplish the business objectives of AMREF Flying Doctors.
    REPORTING RELATIONSHIPS

    Chief Executive & Medical Director
    HR & Admin Mgr
    HR Officer

    REPORTING DIRECTLY OR THROUGH
    HR Officer and/or Administration Officer
    OTHER RESOURCES (in your custody)
    Responsibility over assets:

    The office, office equipment,
    Staff files
    Confidential documents

    Responsibility over data or information: Has access to confidential company data and intelligence.
    Responsibility over staff

    PRINCIPAL RESPONSIBILITIES
    KEY RESPONSIBILITIES
    MAIN TASKS

    Strategy Implementation

    Assist the CEO in the formulation of the HR strategy and the annual HR plan for AFD
    Provide input into all strategic HR matters
    Identify HR activities in line with budget requirements and business needs
    Formulate the annual HR plan and put forward necessary budget and resource requirements
    Manage the HR budget

    Recruitment & selection

    Develop strategic solutions to meet workforce demands and align to labour force trends
    Develop strategies and appropriate tools to attract and retain talent
    Manage staff orientation & onboarding
    Manage the Volunteer Physician Program (VPP) by ensuring an annual calendar of internationally qualified doctors are available to volunteer with AFD for medivac flights

    Learning and development

    Ensure all staff are equipped with necessary skills sets to deliver
    Oversee the training needs assessments to determine training priorities
    Maintain training calendar
    Implement and execute policies and infrastructure for management development

    Talent management

    Lead the process of talent mapping and talent reviews
    Implement succession planning frameworks
    Develop appropriate talent retention strategies

    Performance management

    Cultivate and promote a performance culture
    Equip managers on their role in performance management delivery
    Oversee performance cycle and quality audits
    Apply competitive remuneration and benefit packages

    KEY RESPONSIBILITIES
    MAIN TASKS

    Organizational structure and planning
    Develop different strategies to meet company goals to contribute and support all departments
    Build HR polices, maintain them and align all policies and procedures to comply with legal regulations
    Design reward and incentive programs that will motivate the staff to perform
    Performance management
    Lead performance planning process; goal setting,
    KPI setting and review process
    Line manager capacity building in performance management
    Quality audit and continuous improvement of the performance management system
    Oversee incentive and propose variable pay options in line with business model
    Compensation and benefits management
    Provide guidance and direction on compensation and benefits management
    Develop and implement strategic compensation plans that ensure there is pay equity in the organization
    Align performance management systems to compensation structure**
    Medical benefits
    Overall leave administration
    Employee relations
    Preserve the employee-employer relationship through effective employee relations strategies
    Ensure a safe working environment free from discrimination and harassment
    Conduct investigations and resolve employee complaints
    Be the primary contact for legal counsel in risk mitigation activities and litigation pertaining to employee relation matters
    Maintain a healthy, safe and professional work environment to promote productivity
    Compliance to OSHA requirements
    Payroll management
    Manage the payroll for the organization (payroll processing outsourced)
    Collate and provide relevant variable payroll information on a monthly basis e.g. overtime claims
    HR Systems
    Ensure relevant HRIS systems are implemented and maintained as required
    Administration Management
    Facilities management;
    Overseeing the day to day administrative operations to ensure the organization is running effectively
    Source and manage the contracted firms that deliver services
    Ensure provision of all auxiliary and housekeeping services
    Managing the Board Effect and providing the administrative support to the board.
    Ensuring travel clearance, visas and other necessary travel documents for the Board of Directors and staff travelling out of the country on official duties are done promptly
    Planning & admin procurement
    Formulating and reviewing administrative policies
    Overseeing the management of service contracts and service level agreements for outsourced services
    Overseeing the process of acquiring new service providers related to all outsourced services falling under administration
    Management of inventories under administration
    Admin budgeting
    Developing departmental budget & monitoring budget expenditure
    Forecasting administrative staff needs for the section
    Contribute to the effective rollout of business administration projects, through contribution of professional expertise and leadership
    CSR and Health & Safety
    Comply with AFD’s corporate social responsibility, health, safety and environmental standards and responsibilities

    ENVIRONMENTAL CONDITIONS
    The job is carried out in an office environment
    HOURS
    AFD has a 24-hour environment due to nature of operations
    Qualifications

    University/graduate level, preferably in Human Resources or Business Management
    Higher diploma in HR
    Qualifications in psychometric assessments, will be an added advantage

    Preferred Experience and Knowledge

    Over 7 – 9 years’ relevant experience
    Experience in managing a team
    Proven experience and knowledge in effective people management practices, including leadership development, succession planning, training and coaching
    Experience in interacting with middle and senior management
    Thorough understanding of HR and Admin processes and activities
    Knowledge of the business levers, processes and structures

    Necessary Technical / Functional Skills

    Strong influencing and negotiation skills
    Personal drive and initiative
    Leadership skills
    Project management skills
    Excellent communication skills

  • Customer Experience Executive

    Customer Experience Executive

    To manage all customer retention activities and meet the set department/section budgets and targets. In this role, the Customer Experience Executive works closely with the retention team to ensure the key objective of retention and growth is met.
    Reporting Relationship
    The position reports to the Sales Manager
    Responsibilities

    Focus on current clients and sales in an effort to consult and sell all renewal product options including previous year (backlog 2013 to date) renewals and capture takeover business.
    Discussing the upcoming renewals to avoid lapses and ensure business retention renewal is communicated three months prior to expiry date and also monthly until the renewal has been completed
    Making regular visits in order to maintain relationships with the intermediaries and clients.
    Develop and continually improve the member journey and touch points, seeding in the right content, product, communications and calls to action and drive optimal experience and satisfaction
    Preparing daily, weekly and monthly reports to assist in measuring market share, renewal trends and demand
    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and keep records of customer interactions.
    Updating existing and new client’s bio data in the corporate and individual accounts.
    Printing of Maisha cards and follow up to ensure clients receive their cards on time.
    Maintain client’s data and post-sales support including general administration support to the sales team to maximize their productivity and maintain accurate and timely information within company CRM database.
    Support the pursuit and closure of AFD sale emphasizing the value of Maisha cover. This includes but is not limited to quoting renewals, maintaining a portal, processing credit requests, and handling new Maisha annual sales request.
    Maintain a schedule of all annual corporate contracts/agreements and follow up on any un-executed ones to make sure that we are compliant.
    Establishing, developing and maintaining business relationships with current customers.
    Follow up with Finance for unresolved payment issues to make sure that we are updated on all invoices/payments.
    Identify and act on cross-selling opportunity within the existing portfolio.
    Maintain the appropriate working knowledge of all our key systems and regularly update the company on any new desired modification.
    Provide first line support on how to use AFD´s self-service tools and services (e.g. web services).
    Processing credit notes requests from the finance department.
    Perform any other work related tasks as needed and/or requested that are not detailed herein

    Qualifications

    Bachelor’s degree in Business Administration or an equivalent from a recognized university
    4 years’ consecutive work experience in a commercial company with proven experience in customer service
    Excellent communication and presentation skills.
    Proactive, confident, energetic and able to work under pressure with a positive attitude

    Competencies

    Commercial/ business acumen
    Team player
    Emotional intelligence
    Adaptability

  • Director of Business Development

    Director of Business Development

    Job description
    As a key member of the Senior Management Team, the Business Development Director provides overall leadership and management of Amref Health Africa Business Development efforts and contributes to the overall strategic direction and growth planning for the organization. S/he provides leadership in the development, management, and quality assurance of business development from capture through proposal submission, executing successful fund development and financial growth strategies and securing annual and multi-year funding from key donors such as USG, other bi-laterals, multilaterals, foundations and other funding streams.
    The Director positions Amref Health Africa as a preferred partner in the organization’s priority areas of impact. This includes, but is not limited to building strategic collaborations with key partners and networks, as well as leveraging existing and new donor funding opportunities that results in annual growth for the organisation.
    Key Responsibilities

    Technical leadership and management:

    Provide oversight and coordination of the business development function across Amref Health Africa.
    Facilitate and promote a vibrant core Africa Business Development team, which include the BD managers in the country offices in Africa.
    Nurture a culture of learning and sharing through establishing and facilitating a global Business Development team
    Lead negotiations with major partners in relation to funding opportunities especially from USG
    Ensure appropriate business development systems and processes are instituted
    Line-manage the Business Development team at Amref HQ and coach Business development managers at country level
    Provide support to Amref Health Africa in Europe and North America in their BD efforts with donors within their respective countries.

    Business Development Strategy

    Lead the implementation of the business development strategy including target setting within the overall Amref Health Africa Corporate Strategy 2018-2022

    Lead the continuous growth of funding solicitations by proposal submission worth about $ 150 million annually, with at least 35%-win rate.
    BD Implementation

    Lead networking and gathering of intelligence with global partners
    Negotiate partnership and work directly with Amref Health Country Offices to build and strengthen these relationships
    Coordinate and manage major bidding processes
    Coordinate multi-country business development opportunities across Amref offices in Africa, Europe and North America
    Support continuous opportunity tracking
    Support continuous development and updating of tools for business development processes
    Facilitate costing and recruitment for major biddings
    Facilitate trend- and other relevant analysis related to business development
    Provide and present timely quarterly reports to the CPO and Executive Committee on business development performance across the organization

    External Relations

    Ensure Amref’s is represented in external fora relevant to business development and growth of the organisation
    Monitor current development and trends in the sector to ensure that Amref’s business development reflects good practice.

    Capacity Development

    Coordinate the support to Country & Field Offices, Institute of Capacity Building and Regional Programmes to strengthen and grow their business development
    Facilitate business development training for relevant staff across the organisation

    Systems

    Coordinate the continuous updating of the business development information on the relevant Amref Health Africa platforms.

    Budget Responsibility

    Develop and manage the annual budget of the Amref HQ business development unit

    Essential Skills and Competencies

    Excellent skills in networking and intelligence gathering
    Excellent negotiation skills and creation of partnership
    Strong skills in proposals development and competitive bidding
    Excellent writing and oral communication skills
    Strong skills in leading multi-disciplinary teams and bringing virtual teams together
    Skills in planning and forecasting
    Ability to listen, lead, influence and build consensus
    Strong presentation and facilitation skills to a range of different audiences
    Fluent in English (spoken and written).

    Desirable
    Proficiency in French.
    Academic Requirements
    Master’s degree in public health, health policy or management or similar.
    Work Experience

    A minimum of 10 years of experience in international development with at least 7 years of working in business development
    A minimum of 5 years of experience working in Africa
    A minimum of 5 years working with an International NGO
    Significant experience working with USG and experience with other major donors e.g., EU, and other bilateral and multilateral donors
    Well networked with major partners and donors working in Africa

  • Nutrition Specialist 

Sales Executive

    Nutrition Specialist Sales Executive

    Job Description
    REF: Amref/BD/2018/01-18
    We are seeking to recruit Nutrition Specialist for the AFYA TIMIZA project funded by USAID which seeks to sustainably improve health outcomes for mothers, children and adolescents in Samburu and Turkana counties over a five year period (October 2016 – September 2021). The project supports enhanced access to and utilization of quality Family Planning/Reproductive, Maternal, Newborn,
    Child and Adolescent Health (FP/RMNCAH) services in selected Sub-Counties in Samburu and Turkana Counties.
    Main Purpose of Job:-
    Under the supervision and guidance of the Deputy Chief of Party, the Nutrition Specialist, will be responsible for ensuring that project activities are fully implemented through provision of nutrition technical support and mentorship in accordance with Amref rules and regulations and donor requirements.
    Responsibilities

    Ensure quality implementation of USAID AFYA TIMIZA Project Nutrition interventions which involve; the integration of NACS, scale up of HINI, IMAM/CMAM, BFHI/BFCI and SBC.
    Provide Technical Oversight for Nutrition Interventions and Activities in AFYA TIMIZA Project sites
    Liaise with CDOH/ CHMT to ensure strong nutrition program delivery
    Follow up on the results of activities and planned nutrition interventions implemented
    Monitor nutrition program implementation to ensure it is delivered in line with best practice standards for nutrition programming
    Mentor and train project staff and CDOH/CHMT/SCHMT staff to ensure a high quality of nutrition program delivery
    Collaborate with relevant organizations and partners to ensure Amref Health Africa in Kenya’s programming is in line with nutrition sector working group standards and approaches
    Liaise with other nutrition actors to deliver a high quality SMART Survey and HINI
    Assessments
    Contribute to efforts in the nutrition working group to develop standards and local approaches for nutrition programming in Turkana and Samburu
    Document lessons learnt, challenges and best practice and share lessons with other nutrition actors.
    Ensure timely project compliance and reporting to monitor implementation and achievement of project nutrition indicators.
    Assist in the preparation of data and information reports and all related documents on a monthly basis including inputs for the sector situation reports
    Support field staff in collaborating with relevant nutrition organizations, institutions and partners
    Coordinate Nutrition program reporting and other documentation including checking and
    verifying source documents for accuracy (Validation of reporting)
    Review program reporting, identify issues in implementation and recommend and implement approaches to strengthen program implementation

    Qualifications

    The ideal candidate should have a first degree in Nutrition and Dietetics and a Master’s
    degree in Nutrition and dietetics
    Masters’ in Public Health is an added advantage.
    Experience
    At least eight (8) years relevant work experience in Nutrition related projects including in
    emergency setting
    Experience working in IMAM, SBC, BFHI/BFCI and HINI projects is an added advantage
    Experience in Nutrition surveillance and research
    Hands on experience in project coordination monitoring, reporting and documentation
    Skills
    Good interpersonal skills
    Excellent communication skills
    ICT proficient
    Ability to work under minimal supervision
    Facilitation & Presentation Skills
    Planning skills
    Commitment, Flexibility and ability to multi-task under pressure

    Competences

    Self-confidence
    A team player
    Integrity
    Initiative

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  • Venture Development Manager

    Venture Development Manager

    Job Description
    Reporting to Country Director – Amref Health Africa in Kenya
    Department Business Development
    Physical location Amref Health Africa in Kenya
    The Business Development Unit is part of the programme section and provides oversight, coordination, systems, support and advice to the organisation regarding business development and programme growth in line with the organisation’s vision, mission and strategic priorities and in a manner consistent with its values.
    Job Purpose
    Venture Development Manager is responsible for the development, management, and promotion of Amref Health Africa in Kenya’s innovative and entrepreneurial ventures and partnerships. This includes the coordination of Amref Health Africa’s responsibilities in the SDG partnership Platform in Nairobi. The manager will also work in coordination with Amref in The Netherlands.
    Primary responsibilities include:

    Development of Ventures

    Research on venture-building, e.g. (but not limited to);
    Innovative and entrepreneurial solutions in health/WASH related areas
    Potential entrepreneurial partners (corporates, financial institutions, other) that share our vision and may become a partner of AHA in a PPPs
    Innovative financial models (e.g. result based finance, development impact bonds, loans, other) that may be applicable for venture-finance
    New financial institutions (e.g. MFIs, Development Banks, commercial banks, investment funds) which may be an interesting partner for new ventures

    Develop a portfolio of ventures around Better Health Africa (e.g. SDG 3, 5, 6,), including

    Search for corporate and financial partners
    Define shared value, common objectives
    Securing new funding streams and developing/refining concepts
    Develop feasibility and business plans, proposals for (pilot) funding for new ventures

    Develop and apply enterprise development best practices and approaches into new Amref

    programming, and evaluate and promote cross linkage opportunities for enterprise/venture development.

    Develop and apply enterprise development best practices and approaches into new Amref programming, and evaluate and promote cross linkage opportunities for enterprise development.

    Assist in developing and preparing business plans, briefings, and public relations material related to new ventures.
    Represent the agency at designated meetings and at conferences.

    Venture Portfolio Management

    Participate in the planning, implementation, and monitoring of key venture activities according to Amref’s and donor/funder/lender requirements and regulations.
    Achieve superior growth and market performance on Amref Health Africa’s objectives through entrepreneurial approaches and implementing innovative business concepts.
    Ensure accuracy, consistency and timeliness of financial and performance-oriented reports (quantitative and qualitative, financial and social) to the Management and stakeholders, including monitoring of budgets and expenditures.
    Update the strategic planning process through annual business plans (outlining financial projections) based on performance analysis.
    Through quantitative and qualitative analysis, identify areas of strength and weakness to improve overall performance.
    Support and/or coordinate logistics and procurement with regard to the ventures.
    Liaise on a regular and ongoing basis with donor institutions, agencies, and commercial partners.

    Qualifications:

    MBA Healthcare Management or other related field, BSC. Public Health or other related field,
    Excellent writing and presentation skills, ability to highlight and explain relevant data.
    Strong financial analysis skills, ability create financial models preferred.
    Demonstrable skills in project implementation, including performance monitoring, budget preparation and tracking.
    Strong team player that can work cooperatively with internal and external stakeholders.
    Ability to prioritize and handle multiple tasks, familiar with and able to operate in a fastpaced international and multi-cultural environment.
    Experience in developing business/investment and/or marketing plans required.

  • Senior Researcher

    Senior Researcher

    School: Directorate of Research, Innovation and Consultancies
    Reports to: Director of Research, Innovation and Consultancies
    Main purpose of the job: The Senior Researcher is a key member of the AMIU University’s Directorate of Research, Innovation and consultancies.
    The post holder will contribute to the overall achievement of the strategic development and objectives of the Directorate, and the general success of the research, innovation and consultancies of Amref International University.
    This shall be through the holder’s implementation of high quality research, innovation and consultancies within the University.
    Main duties and responsibilities

    Develop and write research grants for funding of research projects and contribute to the income generation base from local, regional, and global funding sources
    Contribute in the achievements of the university consultancy agenda by developing and conducting of consultancies in relevant health related areas.
    Actively nurture the University’s international academic profile and partners in line with the institution’s Internationalisation strategy.
    Implement research and consultancy processes conducted by the Directorate in adherence to the university policy guidelines
    Contribute to research and postgraduate teaching programme development internally, externally and internationally through multi-disciplinary collaboration across and beyond the University.
    Ensure compliance to the University policies on research quality and conduct and the requirements of all relevant regulatory bodies.
    Undertake teaching of academic courses to undergraduate and post graduate students in areas of expertise, maintaining high standards of quality and professionalism.
    Guide and mentor authors in the processing of manuscripts and scientific writing for publication in peer reviewed journals, including in the internal Africa Health Agenda International Journal (AHAIJ)
    Ensure effective communication in adherence to the management structure and application of the university policies and procedures.
    Guide and supervise students in their research projects and thesis in adherence with the university policy

    Qualifications
    Be a holder of earned Ph.D. in the area of expertise and in conducting and leading preferably in health systems research programmes.
    Skills and Experience

    A minimum of 7-years’ experience in research and academic teaching in an institution of higher learning.
    Experienced in cross disciplinary research initiatives and collaboration.
    Successful record of writing winning research grants.
    Successful supervision of students at Master’s and/ or Ph.D. levels
    Proficient in the SPSS or any other data analysis software

  • Director of Monitoring, Evaluation & Learning 

Director of Business Development

    Director of Monitoring, Evaluation & Learning Director of Business Development

    Job Purpose
    As a key member of the programme section, the Director of MEL will provide leadership and oversight of the Amref corporate MEL framework for all programmes and offices in line with Amref’s strategy and best practices.
    Key Responsibilities

    Technical leadership and management:

    Provide oversight and coordination of the MEL function across Amref Health Africa
    Nurture a culture of learning and evidence-based project and programme design and management
    Facilitate and promote the establishment of a vibrant Community of Practice in MEL
    Line-manage and coach the MEL team at Amref HQ
    In collaboration with Heads of Programmes and/or Country Director s, matrix manage and coach MEL Managers at country level

    MEL strategy:

    Lead the continuous updating and further development of the MEL framework in relation to the Amref Health Africa Corporate Strategy 2018-2022

    MEL implementation:

    Coordinate the roll-out and implementation of the MEL framework across the organisation.
    Coordinate the application of corporate performance indicators.
    Lead the continuous development of the corporate indicator bank
    Lead the continuous development of the corporate MEL toolkit
    Provide oversight over the development and maintenance of the corporate MEL portal on the intranet
    Provide and present timely, quality reports to the CPO and ExCom on programme and project performance and on programme results generated across the organisation
    In collaboration with Heads of Programmes and Programme Managers/Directors at country level, test programme models and use the evidence generated to develop capacity statements/track records
    Coordinate quality assurance of MEL data quality across the organisation and coordinate remedial support where needed
    Manage (and where necessary commission) corporate level MEL initiatives as and when required (e.g. thematic evaluations, impact studies, strategic reviews, operations research, etc)
    Support grant proposal development by the Business Development and Fundraising teams to ensure that grant proposals have strong MEL frameworks that are able to capture the results generated by grant-funded programmes and projects

    Capacity development:

    Coordinate the support to Country & Field Offices, ICD, Regional Programmes and E/NA Offices to strengthen their MEL function and ensure compliance with the requirements as articulated in the MEL framework
    Provide overall coordination of the MEL helpdesk

    Systems:

    Coordinate and consolidate the provision of input into the continuous development and roll-out of AIMS from a programme and management perspective, to ensure AIMS continues to be aligned with the MEL framework and meets the business requirements of different business functions across the organisation

    External relations:

    Ensure Amref Health Africa is represented in relevant external MEL networks.
    Monitor current developments in the sector to ensure that Amref’s MEL framework reflects good practice.

    Budget responsibility:

    Develop and manage the overall budget of the corporate MEL team

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  • Monitoring, Evaluation & Learning Officer (Grants Proposals) 

Business Development Director 

Director of Monitoring, Evaluation and Learning

    Monitoring, Evaluation & Learning Officer (Grants Proposals) Business Development Director Director of Monitoring, Evaluation and Learning

    Reference: Amref/MEL/2018-01
    Reporting to: Director, Monitoring, Evaluation & Learning
    Department: Global MEL Department, Chief Programmes Officer’s office
    Physical location: Amref Health Africa, Headquarters
    The Monitoring, Evaluation and Learning (MEL) Unit is part of the programme section and provides oversight, systems, support and advice to the organisation on all MEL matters in line with the organisation’s vision, mission and strategic priorities and in a manner consistent with its values.
    Job Purpose: As a member of the Global MEL team, the MEL Officer, Grants Proposals will ensure that monitoring, evaluation and learning is properly addressed during proposal design in line with Amref’s strategy and best practices.
    Key Responsibilities
    Proposal development:

    Lead the development of the MEL section of grant proposals
    Provide guidance on development of indicators for proposals.
    Support the harmonization of indicators used by Amref and donors.
    Develop a MEL checklist for proposal development and facilitate the systematic application during the development of grant proposals.
    Lead the development of Results Frameworks and Monitoring, Evaluation, Research and Reporting Plans for grant proposals.
    Review proposals to ensure that all aspects of MEL issues are adequately addressed.

    Technical support:

    Advise and support Country Offices in the use of AIMS (Amref Information Management System) for grant monitoring and reporting.
    Together with the global MEL team Provide assistance to MEL and programme staff in developing indicators, result frameworks (including logical frameworks and Theory of Change), evaluation designs and data analysis.

    Organisational capability:

    Avail analytical data on Amref Health Africa’s projects for capability statements.
    Participate in finalizing past-performance references.

    Budget responsibility:

    Lead the development of the MEL component in the budget of grant proposals.
    Participate in the development of the MEL and BD budget at HQ.

    Capacity development:

    Build the capacity of BD staff on MEL considerations for proposals.
    Exchange with MEL staff the latest developments in business development.

    Skills and Competencies
    Essential:

    Excellent skills in the formulation of indicators, targets, Results Frameworks and Monitoring, Evaluation, Research and Reporting Plans.
    Good insight in budget requirements and costing for MEL.
    Ability to train on-the-job fellow colleagues on MEL for proposals.
    Strong analytical skills.
    Good team player with excellent communication skills.
    Pragmatic in approach.
    Strong writing skills.
    Experience in analysing data using a range of statistical software packages like SPSS and EPI Info.
    Excellent skills in all relevant Microsoft Office packages.
    Fluent in English (spoken and written).

    Desirable:

    Proficiency in French.

    Academic Requirements:

    Bachelor’s degree in public health, social sciences, geography, monitoring & evaluation or similar.
    Master’s degree is an added advantage.

    Work Experience:

    A minimum of 5 years of experience in MEL in development settings.
    A minimum of 3 years of demonstrated experience in the development of results frameworks and Monitoring, Evaluation, Research and Reporting Plans.
    Strong experience in MEL requirements of various donors.
    Experience in operations research.

    Desirable:

    A minimum of 3 years of experience in working with an INGO.

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  • Director of Monitoring, Evaluation & Learning 

Director Of Business Development Reporting To Chief Programmes Officer (CPO)

    Director of Monitoring, Evaluation & Learning Director Of Business Development Reporting To Chief Programmes Officer (CPO)

    Job Description
    1 Reporting to Chief Programmes Officer
    2 Department CPO office
    3 Physical location Amref Health Africa Headquarter, Lang’ata Road
    The Monitoring, Evaluation and Learning (MEL) Unit is part of the programme section and provides oversight, systems, support and advice to the organization on all MEL matters in line with the organisation’s vision, mission and strategic priorities and in a manner consistent with its values.
    Job Purpose
    As a key member of the programme section, the Director of MEL will provide leadership and oversight of the Amref corporate MEL framework for all programmes and offices in line with Amref’s strategy and best practices.
    Key Responsibilities

    Technical leadership and management:

    Provide oversight and coordination of the MEL function across Amref Health Africa.
    Nurture a culture of learning and evidence-based project and programme design and management.
    Facilitate and promote the establishment of a vibrant Community of Practice in MEL.
    Line-manage and coach the MEL team at Amref HQ.
    In collaboration with Heads of Programmes and/or Country Director s, matrix manage and coach MEL Managers at country level.

    MEL strategy:

    Lead the continuous updating and further development of the MEL framework in relation to the Amref Health Africa Corporate Strategy 2018-2022

    MEL implementation:

    Coordinate the roll-out and implementation of the MEL framework across the organisation.
    Coordinate the application of corporate performance indicators.
    Lead the continuous development of the corporate indicator bank
    Lead the continuous development of the corporate MEL toolkit,
    Provide oversight over the development and maintenance of the corporate MEL portal on the intranet.
    Provide and present timely, quality reports to the CPO and ExCom on programme and project performance and on programme results generated across the organisation.
    In collaboration with Heads of Programmes and Programme Managers/Directors at country level, test programme models and use the evidence generated to develop capacity statements/track records.
    Coordinate quality assurance of MEL data quality across the organisation and coordinate remedial support where needed.
    Manage (and where necessary commission) corporate level MEL initiatives as and when required (e.g. thematic evaluations, impact studies, strategic reviews, operations research, etc).
    Support grant proposal development by the Business Development and Fundraising teams to ensure that grant proposals have strong MEL frameworks that are able to capture the results generated by grant-funded programmes and projects.

    Capacity development:

    Coordinate the support to Country & Field Offices, ICD, Regional Programmes and E/NA Offices to strengthen their MEL function and ensure compliance with the requirements as articulated in the MEL framework.
    Provide overall coordination of the MEL helpdesk.

    Systems:

    Coordinate and consolidate the provision of input into the continuous development and roll-out of AIMS from a programme and management perspective, to ensure AIMS continues to be aligned with the MEL framework and meets the business requirements of different business functions across the organisation.

    External relations:

    Ensure Amref’s is represented in relevant external MEL networks.
    Monitor current developments in the sector to ensure that Amref’s MEL framework reflects good practice.

    Budget responsibility:

    Develop and manage the overall budget of the corporate MEL team.

    Skills and Competencies
    Essential:

    Strong analytical skills.
    Excellent skills to turn complex data and information into user-friendly reports and presentations for different types of users.
    Ability to listen, lead, influence and build consensus.
    Pragmatic in approach.
    Strong writing skills.
    Strong presentation skills to a range of different audiences (including boards, senior management and MEL practitioners).
    Good skills in analysing complex data-sets using a range of statistical software packages like SPSS and EPI Info.
    Excellent skills in all relevant Microsoft Office packages.
    Fluent in English (spoken and written).

    Desirable:

    Experience in data visualisation.
    Experience in the use of GIS in the analysis of complex data.
    Proficiency in French.
    Academic Requirements:
    Master’s degree in public health, social science, geography, monitoring and evaluation or similar.
    PhD an added advantage.

    Work Experience:

    A minimum of 10 years of experience in MEL of international development, 5 of which in a senior role.
    A minimum of 5 years of experience in the development of corporate MEL framework and monitoring and assessing programme performance at corporate level in large, multi-country organisations.
    A minimum of 5 years of experience in working with an INGO, preferably at regional or corporate level.
    A minimum of 5 years of experience in managing small-medium size teams.
    Experience in operations research.
    Experience in outsourcing evaluation and research initiatives and managing consultants.

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