Our Client, an ICT company that prides itself in delivery of cost-effective future proof solutions, backed by exemplary customer service is currently recruiting a Telecom Engineer.
Job Responsibilities
Being the Solution Expert – Unified Communications Solutions, you are Directly Accountable for:
Project Planning & Management
Project planning: develop specific timelines for projects to deliver an accurate budget.
Staff deployment: develop and maintain a technician scheduling platform.
Project management: set appropriate project milestones and maintain them through effective communication with Account Manager, Project Manager and Client.
Process management: develop and maintain effective analytics to measure profitability and efficiency.
Plan, organize, and direct activities concerned with the installation of communications systems.
Schedule the project in logical steps and budget time required to meet deadlines.
Provide direction and clear installation standards for other technical staff.
Confer with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and installation problems.
Operational Management
Perform equipment installation on voice and data communications equipment, software, hardware and networks in customer sites throughout Africa.
Receive and review work orders, identify any inaccuracies, omissions, or incompatibilities in equipment components.
Follow up with other staff to resolve problems.
Installation and connection of a wide variety of cable types (e.g. Twisted pair, fiber optics, co-ax, etc.), which carry data between various computer devices, including but not limited to local area network cabling, and antenna cabling.
Connect cabling and switches to phone lines.
Install programmable and non-programmable transceivers, terminal servers, access points, and other electronic components.
Perform point-to-point and multi-drop communications installations.
Test, calibrate and adjust components, where necessary to ensure effective and efficient transfer of data.
Complete work, update work orders insuring that all changes i.e. Additions/deletions are correctly documented and forward to project management for billing.
Organizational Alignment
Reports to the Product Manager.
Dealing with Internal and External customers to improve business profitability.
This position may be assigned to support a Client account relations role.
Qualifications
Bachelors Degree in Business Information Technology / Telecommunication and Information Technology / Electrical and Electronic Engineering or a Higher National Diploma in Telecommunication / Electrical & Electronic Engineering or a Minimum 5 years’ Telecommunication Installation industry experience.
Extensive certification in Professional Routing and Switching courses.
Knowledge Requirements
Project Management and Audit Reviews.
Routing and Switching.
Products Knowledge
Structured Cabling Installation & Configuration.
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