Location: Nyanza, Maua and MarigatResponsibilities for the Sales Executives Job
To forecast sales accurately
To close sales on a consistent basis and in line with credit and delivery terms
To meet monthly, quarterly, and annual revenue targets and grow sales month by month
To identify and map sales areas and conduct sales demos
To manage financing partners and franchisees nationwide
To recruit, train and follow up commission sales agents on how to sell, install and service
To train franchisees and financing partners on how to sell, install and service
To ensure complaints and after-sales service issues and repairs are managed in time and to the satisfaction of the customers
To meet high ethical standards in line with the company culture
To report to the Sales Director on a daily, Weekly and Monthly basis
Sales Executives Job Requirements
Proven track-record of meeting revenue/ collection targets
Willing to travel extensively in sales territory, at least 15-20 (every) days per month
Strong team player
A go-getter, who can take initiative and work independently
Energetic, enthusiastic, innovative, passionate
Excellent communication and presentation skills
Able to connect with people and obtain their trust and respect
1-6 years of sales experience. Candidates with experience in direct selling preferred
Preferred candidates come from the following industries: solar, insurance, microfinance, fast moving goods
Experience in selling through financial institutions will be an added advantage
The offer is a competitive compensation package including salary + Commissions
Website: Website http://alternatedoors.co.ke/
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Sales Executives
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HR Strategy Technical Operator( FMCG)
Responsibilities for the HR Strategy Officer Job
Provide strategic direction and leadership on the development of appropriate HR Policies
Assess current and future policy requirements to support strategic aims in conjunction with the senior management
Research best practice to enable best design of policies
Project manage the implementation and review of HR policies
Impact assess the equality and diversity impact of all HR policies
Provide strategic oversight and direction to Remuneration policy and practices
Provide direction on interpersonal relationships to foster effective working relationships and enable appropriate change
Develop appropriate employment conditions and support to deployment on all assignments
Monitor employment legislation developments, assess the impact on the company and develop policies to maintain legal compliance
Provide direction on staff engagement so that the company regularly measures and responds to staff feedback to improve the company as a place to work.
Play a central role, in conjunction with the HR Manager in forward planning and strategy development for the company.
Provide oversight approach to job evaluation to maintain consistency and fairness and assess appropriate methodologies for implementation.
Provide guidance on the interpretation and application of HR policies and procedures.
Critically assess and develop policies in line with internal and external influences.
Develop a coordinated and consistent approach to the way in which the company engages with all staff directly and indirectly
Lead development of policies which promote equality & diversity.
Benchmark, modernize terms and conditions of remuneration and benefits
Develop effective employee relations processes and foster a more inclusive program
Undertake other duties commensurate with the grade as requested by the HR Manager.
HR Strategy Officer Job Qualifications
Bachelor of commerce degree / Business Management degree with HR Option
Post graduate degree / Master’s degree or MBA preferred.
IHRM Membership a must.
Broad generalist HR experience or experience of business partnership
project management desired.
3 years’ experience desired
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Customer Service Executive Head Chef/Executive Chef
Customer Service Executive Job Responsibilities
Cold Calling Clients
Perform analysis of marketing and sales data
Seek and analyze competitor marketing and sales materials both on and offline
Enter contact information into contact management systems
Provide support to social media efforts
Administrative and Support roles
Requirements for the Customer Service Executive Job
At least 3 Months Experience in a call centre
This person should have excellent verbal and written communication skills, with extensive knowledge of Web and social media.Education
Marketing, Sales or any other Business related qualification
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Assistant Reservations Manager
Duties for the Assistant Reservations Manager Job
Assist the reservations manager to motivate the team skillful at up-selling and/or conversion as required by the business demand.
Participates in staff recruitment, organizes on-the-job and monthly training for all staff, performance in order to ensure clients’ satisfaction and adherence to hotel service standards.
Maintains good working relations with other departments, particularly Front Office and keeps close contact with regular guests, ensuring their needs are identified, and relayed to concerned departments for service delivery.
Assist the reservations manager to control rates for group business, low yield rooms allocations, complimentary rooms and upgrading, group space blockage and timely wash, especially during the peak season and/or high demand days when expected occupancy is above 85%.
Assist the reservations manager to ensure all sellable contracted rates are loaded in the GDS andOpera system for ease of reservations by companies worldwide.
Checks regularly and disseminates information on market situation including; weekly check and report on booking trend in the market through exchanges with competitors, test calls and reports on seasonal rates book-able at competitor hotels, etc.
Assist the reservations manager to supervise the Reservations Agents in their daily duties, including pick-ups, travel agents commissions, staff responses to clients, etc.
Tracks and prepares the necessary reports required for monthly submission to Administration Office.
To follow up on lost business and bring information about them to the knowledge of the department superiors.
To keep close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, marketing efforts, theme events etc.).
To update customers with the latest development of the hotel by means of Web-site and some other available distribution channels.
To keep reservations staff informed on all changes or developments within the hotel and the company.
To spot-check reservations made the previous day and check all VIP arrivals.
Training, developing, and motivating staff to increase productivity.
To keep department informed of all changes in the customer profile.
To monitor group bookings and work closely with group department in order to achieve budgeted figures.
Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations.
Have a full working knowledge and ability to supervise, train, correct and demonstrate all duties and tasks, in assigned place of work, accordingly to the standards as set.
Train employees ensuring that they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency.
To understand and strictly adhere to the Rules & Regulations established in regards to the hotel policy on Fire, Hygiene, and Health & Safety.
To have complete understanding of the Hotel’s Employee Handbook and adhere to the regulations contained within.
Performs any other duties as assigned to him/her by management.
Assistant Reservations Manager Job Qualifications
College degree preferred or equivalent experience
One (1) to Three (3) years supervisory or same position experience required. Reservation experience required.
Creativity, Stress Management, Self Development, Listening and oral Skills
Ability to handle multiple tasks
Ability to delegate and organize work flow
Ability to meet deadlines consistently
Leadership skills
Supervising, training and instructing skills
Other Skills
Fluent English
Opera System
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Nutritionist
Nutritionist Job Roles and Responsibilities
Evaluating a client’s nutritional needs.
Providing nutritional counseling and advice to clients
Researching the effects of nutrition on health and fitness
Consulting with a team of health care practitioners on nutritional management for a client
Creating a clinical nutrition treatment plan for a client
Educating health professionals and the public about nutrition
Working as part of multidisciplinary team/supporting the work of other care professionals.
Skills Required for Nutritionist Job
Being an active listener
Possessing good speaking skills
Being an effective writer
Having a good reasoning, logic and critical thinking skills
Possessing good coordination skills
Possessing good reading comprehension skills
Being perceptive and understanding to others’ reaction
Being able to solve complex problems
Being able to teach others
Being able to use good judgment and good decisions
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Sales Executive
Sales Executive Job Responsibilities
Develop and execute strategic sales plans aligned with corporate growth strategies and vision. Must work in close coordination with marketing for coordinated execution.
Develop and execute territory plans to meet and exceed sales budget.
Develop and maintain strong relationships with existing and potential clients, understanding, maintaining and improving customer service and relationships.
Deliver world-class presentations to potential clients; must be able to own the boardroom.
Travel frequently to conduct meetings nationwide with existing and potential clients
Attend industry events, trade shows and seminars as deemed necessary by the company
Participate as a Sales subject matter expert, leader or team member in special projects, committees and meetings.
Monitor outcomes and measures of success in collaboration with the Managing Director
Provide business updates to Managing Director as needed.
Develop and maintain a strong pipeline of potential new customers.
Qualifications for the Sales Executive Job
Must be proactive in developing and maintaining effective client relationships with key personnel in all company departments. Independent organization and project management skills to prioritize and complete multiple assignments and coordinate work flow.
Excellent presentation and executive level communication skills.
Ability to maintain effective working relationships with team members; demonstrate cooperation and flexibility.
Strong planning, organizational and time management skills.
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Front Office Administrator – Hotel Project Manager – Telecommunication
This position will require you to accommodate guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessaryfront office equipment, etc. to ensure high-quality guest relation.
Responsibilities for the Front Office Job
Greets, registers, and assigns rooms to guests.
Issues room key to guest.
Responsible for proper key control and other security measures.
Answers telephone in absence of telephone operator.
Transmits and receives telephone messages and sets up guests’ wake-up calls.
Date stamps, sorts, and racks incoming mail and messages.
Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
Computes bill, collects payment, and makes change for guests.
Makes and confirms reservations.
Posts charges such as room, food, liquor, or telephone, to guest folio.
Makes restaurant, transportation, or entertainment reservations for guests
Deposits guests’ valuables in hotel safe or safe deposit box.
Checks out guests and inquires about their stay.
Promotes and supports initiatives.
Actively builds awareness of the Brand to guests.
Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
Confers and cooperates with other departments as needed to ensure coordination of activities.
Works toward a 90% walk-in conversion rate goal.
Adheres to all safety procedures and informs management of any unsafe conditions.
Attends meetings and training as requested.
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Accounts Intern
Accounts Internships Job Responsibiltiies
Purchase supplies and equipment as authorized by management
Monitor office supply levels and reorder as necessary
Tag and monitor fixed assets
Pay supplier invoices in a timely manner
Take all reasonable discounts on supplier invoices
Pay any debt as it comes due for payment
Monitor debt levels and compliance
Issue invoices to customers
Ensure that receivables are collected promptly
Record cash receipts and make bank deposits
Conduct a monthly reconciliation of every bank account
Conduct periodic reconciliations of all accounts to ensure their accuracy
Maintain the petty cash fund
Issue financial statements
Provide information to the external accountant who creates the company’s financial statements
Assemble information for external auditors for the annual audit
Calculate and issue financial analysis of the financial statements
Maintain an orderly accounting filing system
Maintain the chart of accounts
Maintain the annual budget
Calculate variances from the budget and report significant issues to management
Process payroll in a timely manner
Provide clerical and administrative support to management as requested
Job Requirements for Accounts Internships
Bcom + CPA Section 4 -
Help Desk Specialist Pest Controller
Help Desk Specialist Job Responsibilities
Provide first level contact and convey resolutions to customer issues
Properly escalate unresolved queries to the next level of support
Track, route and redirect problems to correct resources
Update customer data and produce activity reports
Walk customers through problem solving process
Follow up with customers, provide feedback and see problems through to resolution
Utilise excellent customer service skills and exceed customers’ expectations
Ensure proper recording, documentation and closure
Recommended procedure modifications or improvements
Preserve and grow your knowledge of help desk procedures, products and services
Requirements for the Help Desk Specialist Job
BS degree in Information Technology, Computer Science or equivalent
Proven working experience in providing help desk support
Proficiency in English
Working knowledge of help desk software, databases and remote control
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
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Marketing Assistant
Marketing Assistant Job Roles and Responsibilities
Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
Plan, coordinate and execute marketing events
Assisting the marketing manager and supporting the marketing team with marketing activities and organizing various projects.
Organizing and managing promotional traditional or digital marketing events/ activities/ exhibitions, booking venues and attending them to facilitate their required success
Collation, coordinating, ordering marketing materials and the production and delivery of a wide range of marketing materials, information and communications to all the complexes in time
Scheduling/planning, composing and sending promotional messages to customer database on time
Conduct market research, analyse and monitor competitor activities, consumer rating reports/ questionnaires
Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)
Write marketing literature (brochures, press releases etc.) to augment the company’s presence in the market
Manage process of sending pertinent information and correct marketing materials to appropriate outlets on request and on time
Manage and communicate with various suppliers to encourage trusting relationships and pertinent deliveries are done on time
Update all the marketing materials, information on time
Routine outlet visits to ensure that all the marketing materials, displays are updated and correct
Conduct below the line training when needed
Undertake promotions and consultations of Company products whenever they are scheduled
Promote awareness on Company products at promotional events and activities
Ensure good presentation of all products in all customer outlet
Ensure products availability and presence in all stock keeping units
Gathering customer comments and complaints about our products and forwarding them to the management for further attention
Assessment of market share of our products compared to similar products sold by our competitors
Generate and submit reports timely to your supervisor on daily, weekly, and monthly basis as per your marketing activities
Any other duties not necessarily mentioned which are in line with the position
Qualifications Required for Marketing Assistant Job
Degree level education or equivalent with experience of people management.
Technical certifications, CIM or equivalent qualification at an advanced level