Quality Safety Auditors Job Responsibilities
Preparation of training materials for different departments aimed at perfection in quality standards.
Initiating internal communication regarding the progress of otherwise of such quality standards across departments.
Assisting t in assessing the strengths and weaknesses which have a role to perfect quality standards in various departments.
Maintenance of files and documents pertaining to such quality audits.
Gathering information and constantly updating knowledge on the various changes that are happening in the field of quality audit.
Work closely with the various audited departments to ensure that any shortcomings or are removed within a particular time frame.
Requirements for the Quality Safety Auditors Job
Diploma or graduate holder in Natural resources / Safety trainning
Must have experience of writing audit reports / follow up
Must have worked in an Industry that carries out Audits e.g from SGS, KEBS,BVQI etc
Must have process and compliance auditing experience
Must have Quality management experience
Any additional certificate trainning e.g. in Fire Safety, First Aid etc shall be an added advantage.
go to method of application »
Website: Website http://alternatedoors.co.ke/
-
Quality Safety Auditors Web Master
-
Civil Engineering
Job Description Key Responsibilities
To ensure that all civil activities within the designated areas are well planned, coordinated and be able to utilize all available resources in coordination with other functional Managers in directing and supervising all involved site personnel and subcontractors.
Leads and ensure all work groups are properly guided, in close cooperation with the Site Engineers, in assembling and controlling the required resources (manpower, equipment, materials and tools required)to start and sustain the work efficiency and productivity until the completion of the project.
Responsibilities for the Civil Engineering Job
Schedule the project in logical steps and budget time required to meet deadlines.
Determine labor requirements and dispatch workers to construction sites.
Inspect and review projects to monitor compliance with building and safety codes, and other regulations.
Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer.
Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.
Study drawings and job specifications to determine appropriate construction methods.
Inspects work in progress to ensure conformity with QA/Q C specifications and requirements, Industry Codes, Standards and Procedures, and provides technical advices to resolve problems.
Select, contract, and oversee workers who complete specific pieces of the project, such as painting, masonry, plumbing etc.
Requisition supplies and materials to complete construction projects.
Prepare and submit budget estimates and progress and cost tracking reports.
Develop and implement quality control programs.
Take actions to deal with the results of delays, bad weather, or emergencies at construction site.
Confer with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters such as work procedures, complaints, and construction problems.
Plan, organize, and direct activities concerned with the construction and maintenance of structures, facilities, and systems.
Investigate damage, accidents, or delays at construction sites, to ensure that proper procedures are being carried out.
Evaluate construction methods and determine cost-effectiveness of plans, using computers. Study of working drawings, BOQ, contract, tender specification, and drawing.
Taking inputs and joint records on progress of work from site execution engineers.
Calculating quantities of work done from drawing.
Timely submission of the extra items rate analysis and getting approval from the client.
Preparing invoice and submitting client invoice along with all enclosures for running bill and final bill.
Obtain timely certification of the invoice from the concerned client representative.
Follow up for payments & collection of cheque & certificates.
Preparation of project completion report.
Civil Engineering Job Qualifications
Minimum qualification of Bachelor’s degree in Civil Engineering/Architecture or Construction Management.
Minimum of 10 years’ experience in vast projects dealing with core engineering and construction works. c) Candidate should be ready to relocate anywhere in Africa.
We are seeking creative graduates who are commercially aware and capable of working well within a team environment.
Sound mathematical and technical skills including physics
Ability to think methodically, to design, plan and manage projects
Ability to maintain an overview of entire projects while continuing to attend to detailed technicalities
Excellent verbal and written communication skills
Negotiating, supervisory and leadership skills combined with the ability to delegate -
Supervisor – Hotel Baristas Floor Manager Hotel – Storekeeper
Supervisor Job Responsibilities
Manage all areas of operations including service, wait staff, bartenders, while ensuring the restaurant’s standards of quality, service and operations are maintained.
Manage operations during scheduled shifts that include, daily decision-making, staff support,guest interaction, scheduling, planning, upholding quality product and service standards, as well as cleanliness.
Train and develop all servers, bussers, and bartenders
Identify operational opportunities to build sales and control costs and develop and implement those opportunities.
Monitor and assist in daily, weekly, and, monthly inventory processes.
Prepare end of shift reports to monitor all financial, inventory and cash-handling aspects of the operation.
Qualifications for the Supervisor Job
A proven drive for and background in quality customer service in the Food & Beverage industry.
One (1) to three (3) years of experience in a position of increasing responsibility in the hospitality industry.
High motivation with strong interpersonal and time management skills.
Willingness to work irregular hours, nights and weekends, while on your feet.
Working Hours: 4pm and 3am, 6 days a week
go to method of application » -
Front office Executive Hostess
Job Description
This position will require you to accommodate guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessaryfront office equipment, etc. to ensure high-quality guest relation.
Responsibilities for the Front Office Job
Greets, registers, and assigns rooms to guests.
Issues room key to guest.
Responsible for proper key control and other security measures.
Answers telephone in absence of telephone operator.
Transmits and receives telephone messages and sets up guests’ wake-up calls.
Date stamps, sorts, and racks incoming mail and messages.
Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
Computes bill, collects payment, and makes change for guests.
Makes and confirms reservations.
Posts charges such as room, food, liquor, or telephone, to guest folio.
Makes restaurant, transportation, or entertainment reservations for guests
Deposits guests’ valuables in hotel safe or safe deposit box.
Checks out guests and inquires about their stay.
Promotes and supports initiatives.
Actively builds awareness of the Brand to guests.
Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
Confers and cooperates with other departments as needed to ensure coordination of activities.
Works toward a 90% walk-in conversion rate goal.
Adheres to all safety procedures and informs management of any unsafe conditions.
Attends meetings and training as requested.
Salary:20,000- 22,000
go to method of application » -
Sales & Marketing
Sales & Marketing Job Responsibilities
Sales
Find new sales leads.
Work with customers to find what they want, create solutions and ensure a smooth sales process
Work with Marketing to ensure consistent lead generation.
Collaborate with the sales director to create and train prospecting process.
Manage day-to-day performance of all sales team members and deliver reviews.
Work with the sales director to generate ideas for sales contests and motivational initiatives.
Lead and schedule weekly and/or monthly team meetings with sales team and customers.
Track sales team metrics and report data to leadership on a regular basis.
Embody company culture in front of the customers.
Marketing
End-to-end ownership of marketing vision and strategy
Manage the entire marketing lifecycle: defining the strategy, conceiving means and collaterals, design and working with cross-functional teams, particularly sales, through implementation
Partner with product, sales and training teams to deliver marketing collaterals, campaigns and events as per road map and objectives and implement go-to-market strategy
Build and lead a high-performing internal team to undertake research, business analysis and human-centered design
Own end-to-end communications from scratch and ensuring that the communication is received and communicated in field exactly as intended design
Design and implement promotion schemes for market acquisition
Identify new channels for promotion and sales
Design and manage focused field-based research, trials and pilot projects following Lean Startup methodology to validate key product hypotheses, rapidly test features and product packages, and gather customer insights
Develop and share a deep understanding of customer needs and aspirations
Recruit and manage interns, fellows and seconded professionals supporting the product line and sales function
Drive execution of new product and pricing launches across the organization.
Requirements for the Sales & Marketing Job
Strong interpersonal skills.
Exceptional written and verbal communication skills.
Ability to work under pressure with tight deadlines.
Ability to work independently and reach targets.
Hardworking, persistent, flexible, and dependable.
Positive and enthusiastic.
English and Swahili fluency. Swahili dialect in addition is a plus. -
Sales Manager – Automobile
Sales Manager Job Responsibilities
Overall in charge of functioning of the Automotive spare parts of (commercial and passenger vehicles).
To meet and exceed pre determined sales target of Automotive spare parts whilst adhering to a disciplined sales process.
Ensuring that customers receive and experience in line with Principal expectations that follows Companies route to sale of automotive parts.
Communicate and quote all relevant and available products and services. Using tools provided to accurately capture data.
Maintain a professional image at all times and take responsibility for company’s premises and products.
Ensure effective time management of sales staff with emphasis on follow up activity.
Facilitate sales process and general activity. Database management, IT savvy, Debtor control, CRM, Solution provider, Aged stock control.
Requirements for the Sales Manager Job
B.E(Mechanical) ,MBA
Experience dealing with customers in a retail environment (Automotive parts for both commercial & passenger vehicles). Ideally with 11 years automotive experience with minimum 5 years in a similar role.
International exposure is must- Mainly African continent
Should have excellent communication skills
Salary: 350,000Kes -
Corporate Sales Executive Job
Corporate Sales Executive Job Key Responsibilities
Listening to customer requirements and presenting appropriately to make a sale;
Aggressively pursue new clients to increase the company revenue;
Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
Cold calling to arrange meetings with potential customers to prospect for new business;
Responding to incoming email and phone enquiries;
Acting as a contact between a company and its existing and potential markets;
Negotiating the terms of an agreement and closing sales;
Gathering market and customer information;
Responsible for making repeat sales to their employer’s existing customers.
Representing the organisation at trade exhibitions, events and demonstrations;
Negotiating on price, costs, delivery and specifications with buyers and managers;
Challenging any objections with a view to getting the customer to buy;
Advising on forthcoming product developments and discussing special promotions;
Creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer;
Recording sales and order information and sending copies to the sales office, or entering into a computer system;
Reviewing your own sales performance, aiming to meet or exceed targets;
Gaining a clear understanding of customers’ businesses and requirements;
Making accurate, rapid cost calculations and providing customers with quotations;
Feeding future buying trends back to employers;
Attending team meeting and sharing best practice with colleagues;
Submit the required reports to the Management;
Key Requirements for the Corporate Sales Executive Job
Communication Skills: Ability to communicate using the appropriate communication means available.
Computer skills: Ability to use provided Microsoft Office programs such as Microsoft Excel and Microsoft word, Microsoft outlook and Linux operating system – Open Office Suite, etc to produce required reports and generally for communication.
Literacy and Numeracy: Ability to understand basic business finance management details e.g. Cash-flow, overheads, cost margins, etc. Competency in writing of business letters, quotations and proposals.
Business and Selling Skills: Good sales negotiations skills and ability to proactively manage sales accounts.
Good grasp of presentation and problem solving skills with a professional touch is desirable. Understanding of the company operations and processes after on -job training is important.
Product Knowledge: An understanding of products and services in the ISP or Teleco industry.
Corporate Sales Executive Job Minimum Qualifications
A business related University degree with bias in marketing and sales or Diploma in marketing and sales from a recognized institution.
Minimum 2 years experience in an ICT enviroment would be advantageous -
F & B Manager Customer Service Executive
The F & B Manager will be responsible for managing all Food and beverage day-to-day operations within budgeted guidelines and to the highest standards with the aim of delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal will be to maximize sales and revenue through customer satisfaction and employee engagement.
F & B Manager Job Duties & Responsibilities
Manage all F&B day-to-day operations within budgeted guidelines and to the highest standards.
Preserve excellent levels of internal and external customer service
Design exceptional menus and continuously make necessary improvements.
Identify customer’s needs and respond proactively to all of their concerns
Lead F&B team by attracting, recruiting, training and appraising talented personnel, establish targets, KPI’s, schedules, policies and procedures.
Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
Comply with all health and safety regulations
Prepare reports detailing sales results and productivity
Ensure departmental staff training to ensure compliance and competency
To carry out monthly, quarterly, bi yearly, yearly inventory of operating equipment.
Job Requirements for the F & B Manager Job
Degree/Diploma in Hospitality Management.
At least 5-7Years’ experience with a reputable Hotel
Must have good communication skills
Working knowledge of various computer software programs, including hospitality software
Ability to spot and resolve problems efficiently
Mastery in delegating multiple tasks
Communication and leadership skills
Up to date with food and beverages trends and best practices
Ability to manage personnel and meet financial targets
Guest oriented and service minded
go to method of application » -
Customer Service Manager
Customer Service Manager Job Responsibilities
The day to day running of the Customer Care Department
To oversee the optimal performance of the Customer Care Department
Maintains constant communication of floor needs, wants, concerns and plans.
Forecasts Manpower planning based on inbound/outbound call volume
Create and implement strategies to decrease errors in quality control and train for future effectiveness.
Work with all individual on daily basis to optimize campaign targets by adjusting and ensuring proper utilization of manpower and technology.
Track against projected forecast.
Monitor employee attendance
Coordinate all customer care staff
Skills and Competencies
Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationships.
Leads Positively: Leads by example to cultivate a climate of motivation, positive energy and meaning in work. Assesses, selects, recognizes, develops, and empowers diverse talent.
Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same.
Qualifications for the Customer Service Manager Job
Bachelor’s degree in a relevant field from an accredited University/College required.
At least 5 years’ experience in an busy call/contact center environment at Supervisory or Managerial level
One year of operational experience in a call center
Ability to provide effective leadership to a large team
Ability to train and mentor individuals and/or a group
Ability to interact at a high level with clients and internal leadership
Ability to manage and provide feedback to all types of individuals
Ability to adapt to an ever-changing environment
Ability to create training documents -
Maintenance Technician Intern Assistant Facilities Manager
Responsibilities for the Maintenance Technicians Interns
Ability to handle repair works in each outlet within the company in an effective manner
Ability to produce reports and make recommendation to senior management on issues relating to maintenance
Ability to plan all maintenance related activities in an effective manner to ensure that operations within each complex is not compromised
Maintenance Technicians Interns Main Duties
Repair or replace defective equipment parts (using hand tools and power tools) and reassemble equipment
Perform routine preventive maintenance to ensure machines continue to run smoothly, building systems operate efficiently and the physical condition of buildings does not detoriate
Use tools ranging from common hand and power tools such as hammers, hoists, saws, drills and wrenches to precision measuring instruments, electrical and electronic testing devices
Assemble, install and/ or repair wiring, electrical and electronic components, pipe systems and plumbing, machinery and equipment
Diagnose mechanical problems and determine how to correct them, check blue prints, repair manuals and parts’ catalogs as necessary
Ensure proper forms of documentation are produced at all times e.g receipts. The Complex Manager should sign all documents for each work done in respective complexes
go to method of application »