Website: Website http://africa.airtel.com/wps/wcm/connect/africarevamp/Kenya/
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Customer Experience Lead – Airtel Money Products
What will you do? Research and understand customer needs and satisfaction drivers across all Africa Markets Recommend improvement opportunities and implement agreed upon direction Ensure that customer channels (digital and traditional) are effectively equipped to deliver superior experience to Airtel Money customers Ensure that Airtel Money products are effectively availed on digital channels with well-designed…
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Usage and Retention Lead
Airtel Kenya wishes to recruit for the role of Usage and Retention Lead. This role reports directly to the Head of Usage and Retention and will be responsible for planning and achieving the targeted revenue from the Voice category of prepaid products while also ensuring implementation of customized programs to create customer retention, resulting in reduced…
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IT & Network Security Auditor
What will you do? Conduct periodic meetings with Network and IT Functional Chiefs, Regional Operations Directors, MD & Africa CEO and other stakeholders to address the key audit issues and monitor the implementation status of management’s action plans. Review control mitigation plans of Network and IT Function and ensure adequate and prioritized management attention on…
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Information Technology Operations Manager
Airtel Kenya wishes to recruit for the position of IT Operations Manager. The role holder will provide and execute strategic and operational direction for the IT Operations function. He/she will ensure that systems are fit for purpose, appropriately integrated, sized, deliver the functional and performance required to achieve business goals. Reporting to the IT Director, the…
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Zonal Sales Managers
Airtel Kenya wishes to recruit Zonal Sales Managers within the Sales and Distribution Department. The main purpose of the role will be to drive the growth of business and generation of revenue through effective execution on the ground of distribution strategies and management of the retail trade including supervising a team of direct reports within…
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Cash and Bank Accountant
Airtel Kenya wishes to recruit a Cash and Bank Accountant reporting to the Treasury Manager who can support the treasury team to give the business assurance on the completeness and accuracy of our cash and bank balances and reports, ensure that our cash and bank collections processes and procedures are in line with IFRS and…
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Corporate Key Account Manager
Airtel Kenya wishes to recruit for the position of Key Account Manager – Corporate within the Enterprise Division. Reporting to the Head of Corporate Sales, the incumbent’s role will include; Sales: Meet and exceed given sales quota within an assigned portfolio of Corporate accounts Business Development: Develop key relationships with current Corporate customer and…
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Head Special Investigations
JOB PURPOSE: The Special Investigations Team/Unit, has the overriding mandate to undertake unhindered investigations into allegations of corruption, fraud and other malpractices within Airtel Africa Group and conduct investigations into allegations of misconduct involving staff members of the Group and Partners. The Head of Special Investigations will directly report to the Group Head of Internal…
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Billing Manager
Airtel Kenya Networks seeks to recruit a Billing Manager reporting to the Head of Revenue Assurance to perform and manage all internal controls for Billing Assurance in order ensure mitigation of revenue leakages, revenue exposure, fraud, errors and omissions. The role holder will assist the business iInstitutionalize best in class RA processes in line with…
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Head of Revenue Assurance
Job Details Airtel Kenya Networks seeks to recruit a Head of Revenue Assurance, the role will be responsible for full compliance to Group driven control environment and risk framework with all revenue related risks and exposures timely addressed, the mitigation of all fraud losses by implementing key controls to identify the leakages at Airtel Kenya.…