Website: Website http://africa.airtel.com/wps/wcm/connect/africarevamp/Kenya/
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Customer Experience Lead HBB Business Analyst Lead
Job Description This role of HBB Customer Experience Lead will report within Customer Experience Department. He/she will be responsible for developing and leading the customer lifecycle engagements across different touch points to improve customer satisfaction, loyalty and minimizing HBB churn. Responsibilities Manage HBB & FWA base through tele-calling Call new HBB customers to provide products…
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Head of Facilities and Compliance
This role reports directly to the Supply Chain Management Director and will be responsible for ensuring that the organization’s facilities and supply chain processes operate smoothly, securely, and within the boundaries of legal, regulatory, and organizational standards. Responsibilities Liaise with all internal stakeholders in defining infrastructure requirements, prepare concept papers and business cases for the…
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Enterprise Operations L2 Support Engineer Retail Area Manager Solution Architect & Project Management Support
Responsibilities Provide L2 support for SIP trunk services, other system-related problems and ensure SIP Trunk systems adhere to industry security standards and company policies Work with external PBX service providers to resolve connectivity or service issues as needed. Validate IP/VLAN plans for new Enterprise customer connections as received from IP planning teams Maintain relevant live…
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Airtel Business Kenya, Sales-Acquisition, Key Account Manager
Responsibilities Meet and exceed given sales quota within an assigned portfolio of accounts. Develop key relationships to drive solutions that are innovative and provide value relative to the customer’s respective business needs. Responsible for overall account strategy and management to improve quality of relationships, product penetration, revenue share, supplier status and ranking. Serve as customer…
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Head – Towerco Sourcing Category Manager – Data Center Procurement Lead
Overall Job Purpose: Development and management of organizations key strategic projects of organization around monetization of the infrastructure assets of the company, especially Tower Cos Management of Supply chain components related to Tower-Co. End to end contract governance, sourcing of new sites, energy efficiencies, reconciliations, vendor governance and management Responsible for driving sustainability actions in…
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Head – Towerco Sourcing Category Manager – Data Center Procurement Lead
Overall Job Purpose: Development and management of organizations key strategic projects of organization around monetization of the infrastructure assets of the company, especially Tower Cos Management of Supply chain components related to Tower-Co. End to end contract governance, sourcing of new sites, energy efficiencies, reconciliations, vendor governance and management Responsible for driving sustainability actions in…
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Trade Marketing Manager
Airtel Kenya wishes to recruit a Trade Marketing Manager within Marketing Department. Main purpose of the role is to develops a promotional and trade branding plan for the market and liaise with Sales and other functions to ensure that the company’s branding effort results in the establishment and maintenance of a positive and progressive image…
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Airtel Money Product Lead – Card Business
Position Overview: As a Product Lead within our Mobile Money division and reporting to the Group Head of Products and Partnerships, you will play a crucial role in the development, delivery, implementation, and maintenance of Airtel Money payment ecosystems related to Cards issuing & acquiring. This will involve overseeing the end-to-end process, from card issuance…