Jobs Kenya

Website: Website hello.global.ntt/

  • Bid Manager Associate Cloud Technical Architect

    Bid Manager Associate Cloud Technical Architect

    The primary responsibility of Bid Office Specialists is to manage bids from the time that a sales opportunity is qualified in (assessed as a desirable deal for NTT to pursue) to the time that it is won or lost and handed over to the delivery team that will fulfil the project or contract with the client. The position is required to work on multiple small bids independently (single practices, single offerings) and/or medium bids (multiple practices, multiple offerings) in multiple assigned geographies. In some instances, this position is required to work on all bid types for a specific geography, e.g., a small country.

    Working at NTT
    Key Roles and Responsibilities:

    Apply a level of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance
    Manage all aspects and stages related to bids, including:

    Initiation and planning
    Kick-off
    Solution Definition – contribute to the dialogue about solution, win themes and value proposition
    Content Development – production and delivery of compliant, professionally produced proposals within customer defined timeframes
    Response Consolidation – coordinate proposal input from a variety of stakeholders
    Team Reviews –
    Quality Control – ensure proposal documents follow standard formatting and quality standards
    Management Review and Authorisation
    Package and Deliver
    Post-submission Administration
    Bid Revisions
    Bid Award
    Win/Loss Review
    Establish clear and effective plans for each bid and execute in accordance with these plans
    Effectively manage bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans
    Ensure that NTT’s risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated
    Keep an auditable trail of all bid artefacts and records on recognised company systems
    Ensure that each bid is subject to the requisite team and management reviews prior to client submission, complying with NTT’s corporate governance
    Communicate accurately and timeously with all stakeholders and take responsibility for communications being received and understood
    Manage performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer
    Facilitate the sourcing of general bid collateral from authorised owners in the business
    Facilitate the compilation and delivery of all client-facing bid deliverables in accordance with client instructions and requirements as well as NTT standards
    Analyse and deconstructing bid requirements
    Strategise how to win on every bod proposal
    Develop a set of standard templates for less complex bids
    Manage bid notification platforms and alerts, ensuring the company never misses and opportunity
    Review all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals
    Track tender / RFP process and exact record keeping of strategic dates and information to be provided / presented
    Tailor the tender response document according to the chosen strategy, ensuring key messages are included
    Create innovative and striking presentations/materials that will be prominent in a competitive environment, whilst adhering to the NTT’s standards

    Knowledge, Skills and Attributes:

    Business and financial acumen
    Good understanding NTT’s business model and key functions and offerings
    Attention to detail and high quality of work
    Ability to utilise key systems and tools related to bids
    Specialist knowledge of all elements that contribute to bids including geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, subcontractors)
    Ability to build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions
    Specialist knowledge about the industry including competitors and market trends
    Analytical and research skills
    Verbal and written communication skills
    Negotiations and problem-solving skills
    Ability to be persuasive and apply influencing techniques
    Effective reporting and presentation skills
    High level of drive and ability to work under pressure
    Good understanding of global commerce and business capabilities and policies for global deals
    Ability to build and maintain cross-functional relationships with a variety of stakeholders
    Maintains extensive knowledge of product and service offerings, including new offerings
    Specialist knowledge of project management principles
    Ability to work in an everchanging environment
    Ability to manage concurrent projects and tasks while meeting competing deadlines
    Mastery in Microsoft Word (tables, formatting, fonts, graphics, etc.)
    Advanced in Microsoft PowerPoint (tables, formatting, fonts, graphics, etc.)

    Academic Qualifications and Certifications:

    Bachelor’s degree or equivalent in Business, Commercial, Business Development, Finance or equivalent
    Agile Framework (Scrum), APMP (Association for Proposal Management), Project Management, Administration

    Required Experience:

    Seasoned experience managing, coordinating and implementing the bid process successfully
    Seasoned relevant experience in similar role within a related environment
    Seasoned experience as a consultant or practitioner
    Seasoned experience of working in a commercial role involving a significant amount of client interaction
    Seasoned experience researching and collaborating with subject matter experts to write and edit compelling proposals that are customised to the needs of the client

    Skills Summary

    Bidding Process, Bid Preparation, Data Governance, Developing Proposals, Project Management, Stakeholder Engagemen

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Onsite Network Security Support Engineer- 12 Month Fixed Term Contract

    Onsite Network Security Support Engineer- 12 Month Fixed Term Contract

    Want to be a part of our team?

    Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NTT family as we continue to provide innovative solutions that help our clients achieve their business objectives.
    Provide L1 and L2 onsite support for Network Security Infrastructure. The Onsite Engineer will be permanently stationed at the client site for the duration of the contract
    Working at NTT

    Key Roles and Responsibilities:

    Performs basic problem determination and log the cases with Dimension Data Help Desk as the first point of contact.
    Collects relevant technical information.
    Attempt to resolve network and security related problem by following the guidance provided.
    Filter non-technical problems from technical problems with the help of Dimension Data
    Resolve known problems through product documentation or other local resources.
    Report unknown or technical problems on ticketing system at customer portal
    Resolve network related problems.
    Troubleshooting of reported problems that are within the scope around the Network and Security Infrastructure.
    Resolving configuration problems.
    Resolution of software problems (OEM back-to-back required for escalation)
    Determination of product specification defects
    Generating workarounds for hardware and software bugs where applicable

    Knowledge, Skills and Attributes:

    Strong understanding of Network Security and related Technologies
    Ability to think through problems and visualize solutions.
    Ability to implement, administer, and troubleshoot network infrastructure devices, including Firewalls, Routers and Switches,
    Knowledge of application and network and Security infrastructure protocols
    Ability to create accurate network diagrams and documentation for design and planning network communication systems.
    Good analytical and problem-solving and Communication skills

    Academic Qualifications and Certifications:

    Bachelor’s degree in information technology or related field of study
    Professional Certification i.e., Checkpoint and Cisco (CCSE, CCNP)

    Required Experience:

    Demonstrated experience working in a networking environment.
    Experience in supporting critical network and security infrastructure which includes, Checkpoint and Cisco Firewall Routers and Switches.
    Experience in configuration and troubleshooting routing protocols such as OSPF, BGP, Eigrp and IS-IS

    Apply via :

    careers.services.global.ntt

  • Microsoft Licensing Specialist

    Microsoft Licensing Specialist

    Responsibilities

    Include, but not limited to:

    Business Development

    Provide Licensing & Product information support to sales, presales, and customers.
    Guide internal teams and customers on product licensing best practices.
    Support the creation of Microsoft and Mimecast licensing proposals and renewals.
    Enable sales and solution architects to position Practice products and solutions to their customer base by teaching product acquisition, program knowledge, services offerings, leveraging funding programs and how to provide up-sell opportunities.
    Work with Practice Manager to design and execute Microsoft and Mimecast go-to-market strategy.
    Assist customers in evaluating and understanding how to purchase and best maximize licenses for their technology solutions.
    Conducting timely deal registrations.
    Quoting and pricing support.

    Vendor Alliance

    Manage licensing programs and relationship with Microsoft within the Cloud Solution Provider (CSP) program and Mimecast Partner program.
    Understanding License Entitlements and Transitions as updated in the Product Terms.
    Manage all relationships with our vendors and developing joint business plans.

    Customer Success Management

    Track onboarding, renewals, and billing.
    Developing and maintaining effective relationships with all extended teams.
    Tracking and monitoring vendor incentive programs.
    Conduct solution adoption and optimization on our customers’ license entitlements.
    Document customer success stories as part of our group reference cases.
    Work with customers to educate them on their licensing optimization and adoption.

    Enablement

    Engage in trainings to expand and strengthen product, licensing, and program knowledge.
    Maintaining a high level of Microsoft and Mimecast licensing expertise.
    Maintaining relevant sales and presales certifications.

    Qualifications

    Bachelor’s degree in  Computer Science, Business Management, or related discipline.
    At least three years experience in Microsoft and Mimecast licensing, contracts, and pricing.
    Experience with Microsoft and Mimecast product and licensing portals.
    Experience with Microsoft Productivity tools.

    Preferred Skills

    Ability to thrive in a team environment and complete individual tasks.
    Ability to take initiative and to be resourceful to research solutions.
    Excellent time management, organization, and prioritization skills.
    Desire to learn and expand current knowledge base.
    Demonstrated effective written and verbal communication skills.
    Willingness to adapt to changing business and support priorities.
    Ability to manage complex customer relationships.
    Expertise in professional negotiations with software products.
    Attention to detail and discipline to follow established policies and processes, as well as help shape these policies and procedures.
    Thorough understanding of cloud architectures and trends.
    Excellent problem solving and analysis skills.
    Proven customer-facing ability.

    Apply via :

    careers.services.global.ntt

  • Sales Administrator End User Services

    Sales Administrator End User Services

    Working at NTT

    Responsibilities

    Include, but not limited to:

    Business Development

    Provide Licensing & Product information support to sales, presales, and customers.
    Guide internal teams and customers on product licensing best practices.
    Support the creation of Microsoft and Mimecast licensing proposals and renewals.
    Enable sales and solution architects to position Practice products and solutions to their customer base by teaching product acquisition, program knowledge, services offerings, leveraging funding programs and how to provide up-sell opportunities.
    Work with Practice Manager to design and execute Microsoft and Mimecast go-to-market strategy.
    Assist customers in evaluating and understanding how to purchase and best maximize licenses for their technology solutions.
    Conducting timely deal registrations.
    Quoting and pricing support.

    Vendor Alliance

    Manage licensing programs and relationship with Microsoft within the Cloud Solution Provider (CSP) program and Mimecast Partner program.
    Understanding License Entitlements and Transitions as updated in the Product Terms.
    Manage all relationships with our vendors and developing joint business plans.

    Customer Success Management

    Track onboarding, renewals, and billing.
    Developing and maintaining effective relationships with all extended teams.
    Tracking and monitoring vendor incentive programs.
    Conduct solution adoption and optimization on our customers’ license entitlements.
    Document customer success stories as part of our group reference cases.
    Work with customers to educate them on their licensing optimization and adoption.

    Enablement

    Engage in trainings to expand and strengthen product, licensing, and program knowledge.
    Maintaining a high level of Microsoft and Mimecast licensing expertise.
    Maintaining relevant sales and presales certifications.

    Qualifications

    Bachelor’s degree in  Computer Science, Business Management, or related discipline.
    At least three years experience in Microsoft and Mimecast licensing, contracts, and pricing.
    Experience with Microsoft and Mimecast product and licensing portals.
    Experience with Microsoft Productivity tools.

    Preferred Skills

    Ability to thrive in a team environment and complete individual tasks.
    Ability to take initiative and to be resourceful to research solutions.
    Excellent time management, organization, and prioritization skills.
    Desire to learn and expand current knowledge base.
    Demonstrated effective written and verbal communication skills.
    Willingness to adapt to changing business and support priorities.
    Ability to manage complex customer relationships.
    Expertise in professional negotiations with software products.
    Attention to detail and discipline to follow established policies and processes, as well as help shape these policies and procedures.
    Thorough understanding of cloud architectures and trends.
    Excellent problem solving and analysis skills.
    Proven customer-facing ability.

    Apply via :

    careers.services.global.ntt

  • Tax manager Business Performance Manager Systems Engineer – Cybersecurity Client Manager, Public Sector Client Experience Specialist Tier 2 Security Operations Centre (SOC) Analyst

    Tax manager Business Performance Manager Systems Engineer – Cybersecurity Client Manager, Public Sector Client Experience Specialist Tier 2 Security Operations Centre (SOC) Analyst

    Working at NTT

    Role Responsibilities:

    Tax Compliance:

    Ensure accurate and timely filing of all tax returns, including income tax, value-added tax (VAT), and other relevant taxes, in compliance with East African tax laws and regulations.

    Tax Strategy:

    Develop and implement tax strategies specific to the East African market to optimize the company’s tax position. Stay abreast of local and regional tax regulations and identify opportunities for tax savings.

    Financial Analysis:

    Analyze financial data in-depth to identify potential tax issues and recommend solutions.
    Ensure financial transactions and reporting align with regional tax rules.

    Tax Reporting:

    Prepare and submit various tax reports, including quarterly and annual financial statements for tax purposes in East Africa. Collaborate with external auditors when necessary.

    Tax Audits:

    Manage tax audits and inquiries by local tax authorities. Ensure the organization is well prepared for audits and effectively respond to inquiries.

    Transfer Pricing:

    Oversee transfer pricing policies and documentation, ensuring compliance with local and international regulations as they pertain to East Africa.

    Risk Assessment:

    Evaluate and mitigate tax-related risks, including exposure to penalties and interest, by establishing strong internal controls tailored to the East African market.

    Communication:

    Clearly communicate tax strategies, risks, and opportunities to senior management and other stakeholders. Simplify complex tax concepts to make recommendations actionable.

    Team Leadership:

    Lead and manage a team of tax professionals, providing guidance and mentorship while fostering a culture of excellence.

    Qualifications:

    Bachelor’s degree in Finance, Accounting, Business, or related field; relevant certifications are a plus.
    CPA(K) qualification is mandatory
    3 years of experience in Tax Management, preferably within the telecommunications or connectivity industry or with the Tax consultancy firm.
    Proficiency in data analysis tools such as Excel, and data visualization tools.
    Solid understanding of revenue recognition principles and familiarity with relevant accounting standards.
    Strong analytical skills with the ability to interpret complex data and draw meaningful

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Practice Manager,Hybrid Networks

    Practice Manager,Hybrid Networks

    The Practice Manager, Hybrid Networks primary objective will be to lead, drive and build a regionally consistent and sustainable Networking practice aligned to and in support of the overall business strategy. The manager will fulfil business development, practice development and product management functions that accelerate regional success within the Hybrid Network business units. He/she must ensure that the regional or global practice and business is grown in line with the global solutions and services strategy. This employee will drive the transformation and growth for selling the practice across the region.

    Working at NTT
    Key roles and responsibilities:
    Strategic Alignment

    The Practice Manager will work closely with the top Executive and a variety of internal stakeholders to develop, enable, and ensure the execution of the Networking and related practice strategy. They will align business unit specific KPI metrics and reporting across all countries or regions and group project management bodies. They provide thought leadership and will continuously research and ensure the implementation of the latest, best practice methods and tools that will align to the achievement of the group strategy. This employee will be directly involved in solution development and go-to-market activities and build a strategy that is consulting and client-led.
    The Practice manager will be responsible for the strategic management of vendor alliances and relationships relevant to their domain. He/she will ensure compliance with and alignment with the requirements for maintaining the relevant vendor certifications and will drive execution of vendor alliances within the TS Business.

    Operations And Efficiency Management

    The Practice Manager will manage business operations to ensure the achievement of business goals. They will contribute to the development of policies and procedures and operating plans that will enable the achievement of the overall business unit strategy. This employee will be responsible for the budget for the business unit as aligned to their geographic span and ensure that profitability and financial performance, including the management of partner rebates.
    This individual will take corrective action to ensure efficient operations consistent with strategic objectives, operational plans and goals, and profit and loss. They provide the necessary oversight to ensure that the business unit is achieving client and financial goals by providing regular reviews and reporting on progress against strategic programs and projects related to the business unit. The Practice Manager will drive execution to ensure the achievement of business unit goals within their territory.

    Practice Development

    The Practice Manager Networking will be responsible for the establishment and confirmation of practice management leadership capabilities. They will work with the regions and countries to establish and manage the most appropriate practice management team and structure to align to internal business units and market requirements. They provide the necessary governance and oversight to ensure that Dimension Data is achieving client and financial project management goals by providing regular reviews and reporting on progress against strategic programmes and projects. This individual will lead and facilitate regular regional or global practitioner or delivery training activities on relevant topics and subject matter and will build and maintain a regional community of practice where information and best practices can be shared. This employee will advise leadership on the principles and values of the practice, IT automation and continuous delivery.
    The Practice Manage Networking will also create standards and tools for new solution architecture and delivery continuous delivery frameworks that will promote and establish a reliable practice within Dimension Data and a contender in the market. They will define the approach to lifecycle management for the assets created and build a skills pool to roll out to clients within the regions. This employee will create continuous integration for tooling to support regions with automated build, test and deployment with a focus on continuous improvement in quality delivery.

    Business Development

    The Practice Manager Hybrid Networks will assume the role of “go-to-market” lead for the practice and align sales with key opportunities. He/She will work closely with Marketing and Sales to support regional sales by providing training sessions to sales employees and assisting with the determination of pipeline necessary to achieve regional targets, including the development of short-term incentive programs. This employee drives the regional implementation of deployment pipelines to achieve key strategic business outcomes. They will directly support strategic deals and client engagement practices and mentor local and regional teams, accordingly, providing subject matter expertise on RFPs/RFIs.
    This employee will measure Practice success and promote thought leadership by developing white papers and capturing and disseminating cases studies with region as well as speaking at events.
    They will support the regional marketing and demand generation activities through the provision of advice to the regional teams. They will drive the region and countries to ensure that they are equipped with the appropriate skills and ability to sell operational expense services.

    Go-To-Market Initiatives

    The Practice Manager will manage the execution of the go-to-market strategies and tactical plans for the business unit. The individual will determine the go-to-market program goals and benchmarks, ensuring that these are tracked and monitored. He/she will develop the go-to-market scorecard and/or dashboard and associated metrics and develop and manage the go-to-market budget for the business unit. The Practice Manager will need to mobilise specialised sales for the business unit with the ability to overlay sales teams in the relevant account teams.

    Product Management

    The Practice Manager will oversee the business unit’s product/portfolio lifecycle and in so doing take responsibility for the strategic planning and tactical activities required for product growth and management. This individual works closely with a variety of organisations to ensure that the business growth opportunities are realised and defines and agrees product/product portfolio strategies. He/she will specify market requirements for current and future products by conduction market research supported by client engagement sessions.
    The Practice Manager will drive new offers, enhancements and upgrades of the relevant product or product portfolio through the Global Service Introduction Process. This individual will develop and implement group go-to-market plans, working with all departments to ensure execution thereof. He/she will manage the partnership and alliance strategy for the relevant product or product portfolio, analysing requirements for the particular product or product portfolio.

    Stakeholder Management

    The Practice Manager will work with the region to establish and manage the most appropriate structure to align to the business units and manage requirements. The individual will provide the necessary governance and oversight to ensure that Dimension Data is achieving client and financial management goals by providing regular reviews and reporting on progress against strategic programs and projects. He/she will engage with key clients to understand their business and provide innovative solutions to address client pain points through the service we provide.

    Financial Management

    The Practice Manager will take responsibility for implementing and managing the business unit’s annual budget for their geographical span. The individual will manage profit and loss of the business unit and ensure that the required funding to support strategic transformational projects has been considered. He/she makes decisions that could impact the business unit and organisation’s profitability.

    People Management

    The Practice Manager acts as a people manager within the unit. The individual will ensure the full utilisation of resources and provides leadership and motivates employees towards the fulfilment of the business unit and organisation’s mission. He/she will contribute to the development and management processes that enable the management function as a team. The individual will develop and maintain a viable succession plan that covers all critical management positions within the business unit.

    Academic qualifications and certifications:

    Bachelor’s (graduate) degree in business or technology fields
    Relevant Certifications such CCIE, CCNP Enterprise, CCNP Data Centre, ITIL Certifications, F5, Fortinet or any other related Certifications.

    Experience required:

    Demonstrated years of relevant experience in a pre-sales/sales role
    At least 6 years’ experience working with Network Solutions, Security solutions, Data Canter Solutions, and other related technologies.
    Experience in leading and managing large IT projects and rolling out IT infrastructures across various technologies.
    Strong leadership and conflict management skills
    Must have analytical skills enabling quick and meaningful understanding of customer needs and goals.
    Good communications and presentation skills, with the ability to operate comfortably at and beyond client senior executive levels.
    Strong negotiating skills and ability to persuade and maintain multilevel relationships within prospects and clients.
    Good documentation skills – ability to write formal proposals which may include a demonstrable understanding of the business and an ability to articulate the ROI.
    Commitment to the concepts of technology enabled, value-added selling.
    Must be able to demonstrate business awareness.
    Proven success prospecting, building a pipeline, moving opportunities through the sales cycle; proposing, presenting, and discussing solutions Technology Leads and other decision-makers.
    Great project management skills, including organization, planning, time management and prioritization

    What will make you a good fit for the role?

    The Practice Manager is a thought leader in the industry and is recognised by industry peers for out of the box thinking, knowledge and creativity. He/she demonstrates good knowledge of the industry, market trends, the competitive landscape and development in the technology industry. The individual is an exceptional leader and demonstrates influencing skills with the ability to add value quickly.
    He/she presents as purposeful, articulate and very confident with a strong understanding of international/multi-national challenges. He/she displays maturity in the work environment and is energetic and visibly passionate. He/she is a resilient self-starter, not afraid of creating internal controversy through alternative thinking and execution. The Practice manager is an inspiring leader of people and natural mentor and coach to more junior employee.
    He/she should possess excellent communication skills (both verbally and written) and employ these skills to interact with a variety of stakeholders at a senior level. He/she maintains integrity, demonstrate reliability, and recognise their direct reports, whilst building a cohesive team. This individual is a charismatic leader that inspires the solutions leadership organisation to achieve the set performance targets.

    Apply via :

    careers.services.global.ntt

  • Project Manager

    Project Manager

    Working at NTT
    The Client Project Manager leads and directs concurrent client projects classified as standard or complex. The primary responsibility of Client Project Managers will be to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to NTT or into the client’s support operations).
    Key Roles and Responsibilities:

    Lead and direct concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective
    Engage with stakeholders to deliver projects from original concept through final implementation
    Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
    Ensure that the project/programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
    Manage the delivery of the project/programme, including rigorous scope control and change management
    Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
    Documentation and management of risks and issues
    Ensuring clear and concise communications to all stakeholders
    Provide pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process.
    Identification of opportunities and influence the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings
    Coordinate activities of the project teams through task delegation, resource assignment and programme management

    What will make you a good fit for the role?
    Knowledge, Skills, and Attributes:

    Ability to establish strong relationships with internal stakeholders and external clients
    Excellent client-centricity skills and ability to work at client sites
    Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
    Excellent written and verbal communication skills
    Excellent team-building skills and ability to work in high-pressure environments
    Ability to manage urgent and complex tasks simultaneously
    Good business acumen and commercial skills
    Passionate, strong initiative, self-driven with a commitment to succeed
    Good influencing ability whilst taking a collaborative approach
    Decisive with good attention to detail ability
    Ability to promote project services to both internal stakeholders and external clients
    Competent in project change management

    Academic Qualifications and Certifications:

    Project Management degree or equivalent with a moderate level of related experience
    Relevant project management certifications preferably PMP
    ITIL certification is preferable

    Required Experience:

    Demonstrated moderate level project management experience preferably in a multinational professional services environment
    Proven client engagement experience
    Demonstrated understanding of the project life cycle
    Demonstrated competency in project change management
    Proven experience managing expectations when balancing alternatives against business and financial constraints

    Apply via :

    careers.services.global.ntt

  • Practice Manager, Hybrid networks

    Practice Manager, Hybrid networks

    The Practice Manager, Hybrid Networks primary objective will be to lead, drive and build a regionally consistent and sustainable Networking practice aligned to and in support of the overall business strategy. The manager will fulfil business development, practice development and product management functions that accelerate regional success within the Hybrid Network business units. He/she must ensure that the regional or global practice and business is grown in line with the global solutions and services strategy. This employee will drive the transformation and growth for selling the practice across the region.

    Working at NTT
    Key roles and responsibilities:
    Strategic Alignment

    The Practice Manager will work closely with the top Executive and a variety of internal stakeholders to develop, enable, and ensure the execution of the Networking and related practice strategy. They will align business unit specific KPI metrics and reporting across all countries or regions and group project management bodies. They provide thought leadership and will continuously research and ensure the implementation of the latest, best practice methods and tools that will align to the achievement of the group strategy. This employee will be directly involved in solution development and go-to-market activities and build a strategy that is consulting and client-led.
    The Practice manager will be responsible for the strategic management of vendor alliances and relationships relevant to their domain. He/she will ensure compliance with and alignment with the requirements for maintaining the relevant vendor certifications and will drive execution of vendor alliances within the TS Business.

    Operations And Efficiency Management

    The Practice Manager will manage business operations to ensure the achievement of business goals. They will contribute to the development of policies and procedures and operating plans that will enable the achievement of the overall business unit strategy. This employee will be responsible for the budget for the business unit as aligned to their geographic span and ensure that profitability and financial performance, including the management of partner rebates.
    This individual will take corrective action to ensure efficient operations consistent with strategic objectives, operational plans and goals, and profit and loss. They provide the necessary oversight to ensure that the business unit is achieving client and financial goals by providing regular reviews and reporting on progress against strategic programs and projects related to the business unit. The Practice Manager will drive execution to ensure the achievement of business unit goals within their territory.

    Practice Development

    The Practice Manager Networking will be responsible for the establishment and confirmation of practice management leadership capabilities. They will work with the regions and countries to establish and manage the most appropriate practice management team and structure to align to internal business units and market requirements. They provide the necessary governance and oversight to ensure that Dimension Data is achieving client and financial project management goals by providing regular reviews and reporting on progress against strategic programmes and projects. This individual will lead and facilitate regular regional or global practitioner or delivery training activities on relevant topics and subject matter and will build and maintain a regional community of practice where information and best practices can be shared. This employee will advise leadership on the principles and values of the practice, IT automation and continuous delivery.
    The Practice Manage Networking will also create standards and tools for new solution architecture and delivery continuous delivery frameworks that will promote and establish a reliable practice within Dimension Data and a contender in the market. They will define the approach to lifecycle management for the assets created and build a skills pool to roll out to clients within the regions. This employee will create continuous integration for tooling to support regions with automated build, test and deployment with a focus on continuous improvement in quality delivery.

    Business Development

    The Practice Manager Hybrid Networks will assume the role of “go-to-market” lead for the practice and align sales with key opportunities. He/She will work closely with Marketing and Sales to support regional sales by providing training sessions to sales employees and assisting with the determination of pipeline necessary to achieve regional targets, including the development of short-term incentive programs. This employee drives the regional implementation of deployment pipelines to achieve key strategic business outcomes. They will directly support strategic deals and client engagement practices and mentor local and regional teams, accordingly, providing subject matter expertise on RFPs/RFIs.
    This employee will measure Practice success and promote thought leadership by developing white papers and capturing and disseminating cases studies with region as well as speaking at events.
    They will support the regional marketing and demand generation activities through the provision of advice to the regional teams. They will drive the region and countries to ensure that they are equipped with the appropriate skills and ability to sell operational expense services.

    Go-To-Market Initiatives

    The Practice Manager will manage the execution of the go-to-market strategies and tactical plans for the business unit. The individual will determine the go-to-market program goals and benchmarks, ensuring that these are tracked and monitored. He/she will develop the go-to-market scorecard and/or dashboard and associated metrics and develop and manage the go-to-market budget for the business unit. The Practice Manager will need to mobilise specialised sales for the business unit with the ability to overlay sales teams in the relevant account teams.

    Product Management

    The Practice Manager will oversee the business unit’s product/portfolio lifecycle and in so doing take responsibility for the strategic planning and tactical activities required for product growth and management. This individual works closely with a variety of organisations to ensure that the business growth opportunities are realised and defines and agrees product/product portfolio strategies. He/she will specify market requirements for current and future products by conduction market research supported by client engagement sessions.
    The Practice Manager will drive new offers, enhancements and upgrades of the relevant product or product portfolio through the Global Service Introduction Process. This individual will develop and implement group go-to-market plans, working with all departments to ensure execution thereof. He/she will manage the partnership and alliance strategy for the relevant product or product portfolio, analysing requirements for the particular product or product portfolio.

    Stakeholder Management

    The Practice Manager will work with the region to establish and manage the most appropriate structure to align to the business units and manage requirements. The individual will provide the necessary governance and oversight to ensure that Dimension Data is achieving client and financial management goals by providing regular reviews and reporting on progress against strategic programs and projects. He/she will engage with key clients to understand their business and provide innovative solutions to address client pain points through the service we provide.

    Financial Management

    The Practice Manager will take responsibility for implementing and managing the business unit’s annual budget for their geographical span. The individual will manage profit and loss of the business unit and ensure that the required funding to support strategic transformational projects has been considered. He/she makes decisions that could impact the business unit and organisation’s profitability.

    People Management

    The Practice Manager acts as a people manager within the unit. The individual will ensure the full utilisation of resources and provides leadership and motivates employees towards the fulfilment of the business unit and organisation’s mission. He/she will contribute to the development and management processes that enable the management function as a team. The individual will develop and maintain a viable succession plan that covers all critical management positions within the business unit.

    Academic qualifications and certifications:

    Bachelor’s (graduate) degree in business or technology fields
    Relevant Certifications such CCIE, CCNP Enterprise, CCNP Data Centre, ITIL Certifications, F5, Fortinet or any other related Certifications.

    Experience required:

    Demonstrated years of relevant experience in a pre-sales/sales role
    At least 6 years’ experience working with Network Solutions, Security solutions, Data Canter Solutions, and other related technologies.
    Experience in leading and managing large IT projects and rolling out IT infrastructures across various technologies.
    Strong leadership and conflict management skills
    Must have analytical skills enabling quick and meaningful understanding of customer needs and goals.
    Good communications and presentation skills, with the ability to operate comfortably at and beyond client senior executive levels.
    Strong negotiating skills and ability to persuade and maintain multilevel relationships within prospects and clients.
    Good documentation skills – ability to write formal proposals which may include a demonstrable understanding of the business and an ability to articulate the ROI.
    Commitment to the concepts of technology enabled, value-added selling.
    Must be able to demonstrate business awareness.
    Proven success prospecting, building a pipeline, moving opportunities through the sales cycle; proposing, presenting, and discussing solutions Technology Leads and other decision-makers.
    Great project management skills, including organization, planning, time management and prioritization

    What will make you a good fit for the role?

    The Practice Manager is a thought leader in the industry and is recognised by industry peers for out of the box thinking, knowledge and creativity. He/she demonstrates good knowledge of the industry, market trends, the competitive landscape and development in the technology industry. The individual is an exceptional leader and demonstrates influencing skills with the ability to add value quickly.
    He/she presents as purposeful, articulate and very confident with a strong understanding of international/multi-national challenges. He/she displays maturity in the work environment and is energetic and visibly passionate. He/she is a resilient self-starter, not afraid of creating internal controversy through alternative thinking and execution. The Practice manager is an inspiring leader of people and natural mentor and coach to more junior employee.
    He/she should possess excellent communication skills (both verbally and written) and employ these skills to interact with a variety of stakeholders at a senior level. He/she maintains integrity, demonstrate reliability, and recognise their direct reports, whilst building a cohesive team. This individual is a charismatic leader that inspires the solutions leadership organisation to achieve the set performance targets.

    Apply via :

    careers.services.global.ntt

  • Solutions Architect, Managed Services

    Solutions Architect, Managed Services

    Working at NTT
    Key roles and responsibilities:

    Listen /elicit customer requirements and document the user/customer story.
    Contributes to the development of solution architectures in specific business, infrastructure, or functional areas.
    Identifies and evaluates alternative architectures and the trade-offs in cost, performance and scalability.
    Produces specifications of cloud-based or on-premises components, tiers and interfaces, for translation into detailed designs using selected services and products.
    Supports a change programme or project through the preparation of technical plans and application of design principles that comply with enterprise and solution architecture standards.
    Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution.
    Monitors the external environment to gather intelligence on emerging technologies.
    Creates reports and technology roadmaps and shares knowledge and insights with others.
    Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
    Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements, including proof of concept (POC).
    Reviews, verifies and improves own designs against specifications.
    Contribute to the development of new go to market services and contributes knowledge on relevant verticals.
    Operate across both the technical levels within the enterprise architecture and the value chain in order to develop holistic and integrated solutions.
    Work with commercial Architects to develop a cost /contract term.

    Knowledge, skills and attributes

    Solid knowledge of multi-vendor service integrations and cross-functional software, OS’s and infrastructure designs
    Excellent communication skills both verbal and written
    Knowledgeable on how specific infrastructures and application software are deployed in line with relevant methodologies and frameworks
    Ability to develop and leverage their knowledge of reference architectures
    Ability to maintain knowledge of trends and development in technology domains.
    A hunter with superb communication Skills  

    Academic qualifications and certifications:

    Tertiary level – bachelor’s with 7 yrs. experience; or post-graduate degree with at least 3 years’ experience in a consulting capacity/working in a vendor/ partner environment.
    Experience in sales of platform based managed service is a distinct advantage.
    Practitioner certificates with reputable global cloud services provider such as AWS, Google, Microsoft.
    Certification and working knowledge of ITIL, Service Management and Integration, Business Analysis -CBAP
    Scaled Agile certification/Scrum /PRINCE 2
    TOGAF certification will be an added advantage.

    Experience required:

    Solid professional technical, IT or Operations experience within a large scale (preferably multi- national) technology services environment on the following areas: Software Development, Application Support and Infrastructure Support
    Some Project or Program Management experience is preferred.
    Proven client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
    Proven experience in integrating the solution for the project with the business domain, enterprise concerns, industry standards, established patterns and best practices.
    Experience working in an agile development environment

    Additional Job Description

    Seasoned and experienced professional
    Has full understanding of specialisation area
    Resolves wide range of issues in creative ways
    Fully qualified, career level, career journey-orientated • Uses good judgement in selecting tools and methods to solve problems
    Networks with senior internal and external people in own area of expertise
    Receives little instruction on day-to-day work, receives general instructions on new assignments

    Apply via :

    careers.services.global.ntt

  • Product Owner/ Manager, Managed Services

    Product Owner/ Manager, Managed Services

    In this position you will be required to:

    Develop, own and drive product strategies and cascade the global product strategies into the regions and business divisions and to the relevant local stakeholders.
    Analyse current market trends, conduct market research and specify market requirements for current and future products.
    Source or develop concepts for new products to investigate and identify enhancement concepts for existing products.
    Determine the feasibility of the concept for development and define and develop the product specifications.
    Take responsibility for the definition, monitoring and management of the lifecycle roadmap for each product in the portfolio.
    Vet the suitability of vendors and partners, alliances and suppliers.
    Develop and deliver product training and communication to client facing staff and relevant internal stakeholders.
    Establish, develop and maintain product- pricing models and contribute to the identification of suitable promotional techniques and sales and distribution channels.
    Manage a team of technical teams/Architects, service delivery team during product development life cycle
    Technical/Solution/Design experience

    Product/Solution/Engineering

    Visionary, Collaborator, Customer Representative, Decision Maker, Experimenter and Influencer

    Academic Qualifications And Experience

    Bachelor’s Degree /Masters in Computer Science, ICT or any related business Degree
    7 Cumulative years in busy Technology or Banking environment
    Experience as a Product Owner/Manager for the last 3-5 years is a mandatory requirement.
    SAFE 5/6 Product Owner, Manager Qualification/ SCRUM Certification
    Team leadership skills is a mandatory requirement for this role.
    Certification in AWS, Google, Azure as Practitioner is a distinct advantage
    TOGAF, PRINCE 2 ,CBAP , AGILE certification is a valuable certification

    Apply via :

    careers.services.global.ntt