Program Associate Job Responsibilities
Data Analysis
Assist the YieldWise Director in ensuring the strategic direction of the Initiative through the use of data and analytical thinking to monitor progress towards targets, make any adjustments to implementation as needed, and strategically plan for future waves of work.
Provide analytical support to enable day-to-day, data, and evidence-based discussions, decision-making and adaptive management
Process and analyze data collected from multiple sources to test key assumptions, synthesize key insights, and identify implications for initiative strategy and operations
Facilitate information flow through proper monitoring of business processes, preparing high-level summary reports, and ensuring progress towards delivery of agreed results
Work closely with the M&E team to modify YieldWise M&E agenda in response to lessons learned
Use information from environmental scanning, and other sources, to identify trends and opportunities for the Initiative
Strategic Planning
Assist in establishing and/or refining effective mechanisms for strategic planning, target-setting, monitoring, risk management and timely reporting, including the use of an operational dashboard and other means
Assist Initiative team with target setting and yearly planning, including resource management, tracking both budget and grant-making, and timely responses to internal reporting requirements, queries, and deadlines
Conduct risk assessment and mitigation planning in collaboration with Initiative team
Conduct quantitative and qualitative analyses to inform decision-making within the Initiative, including landscape and market analysis, option analysis, and systems mapping
Provide general strategic and planning support to the Initiative.
Knowledge Management: Drawing from knowledge being generated by Initiative’s partners, ensure facilitation of knowledge building and management focusing on achievement
Develop, implement and optimize the initiative’s knowledge management infrastructure
Engage with Rockefeller Foundation’s M&E and Communications teams to generate knowledge practices, products and reports for a range of audiences (e.g. Senior Leadership, the Foundation’s Board of Trustees, grantees, peers, learning forums and the Foundation Website)
Synthesize insights, best practices, and lessons learnt gleaned from the data for both internal and external purposes.
Ensure strategic support in structuring sessions of YieldWise Partners convenings, including key areas to be discussed and addressed, and bi-lateral and multi-lateral meetings to be held with description of areas to be discussed and followed-up.
Competencies for Success
In addition to the below competencies, successful candidates will be action-oriented, entrepreneurial self-starters, with the ability to work independently as well as in teams. You will also embody exemplary communication skills, sound, mature judgment and integrity, commitment to The Rockefeller Foundation’s mission and Core Values – effectiveness, equity, integrity, innovation and leadership.
Leadership: Proven ability to manage towards and successfully realize outcomes-based projects.
Partnership and Relationship Building: Ability to engage with a diverse range of stakeholders.
Strategic and Decision-Making Ability: Ability to identify trends in dynamic, complex systems across a wide range of content domains and to evaluate opportunities and risks using analytical and problem-solving skills. Comfort operating with a hypothesis-driven approach.
Execution: Strong project management skills, deadline management, sense of responsibility and accountability and the ability to effectively multi-task.
Communications: High level of comfort communicating to diverse audiences. Able to understand stakeholder needs and tailor information for them.
Qualifications for the Program Associate Job
At least 5 years of experience in data analysis, strategic planning and/or monitoring and evaluation
A firm understanding of the agricultural sector in sub-Sahara Africa is a plus
Entrepreneurial and strategic mindset to spot critical issues, leverage points, opportunities, challenges, and required choices
Ability to synthesize and visualize data and information in a compelling way, customizing it for a range of audiences, including the YieldWise team, the Executive team, and Board
Exceptional commitment to accuracy and attention to detail
An appetite for and sensitivity to working with and in diverse cultures
Company Type: Sector in NGO
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Program Associate
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Community Empowerment Officer
Community Empowerment Officer Job Responsibilities
Consistently grow the company’s product portfolio by marketing to individuals and groups.
Develop plans for growth of the product and identify suitable clients.
Conduct client education on the new products features and requirements
Conduct loan appraisals
Visit client business premises from time to time during loan assessment and monitoring to ensure the quality of the loan is maintained at the expected level
Participate in the setting of personal product targets and work toward meeting the same
Qualifications for the Community Empowerment Officer Jobs
Diploma in business related discipline from a recognized college.
At least 1 year of relevant experience in Group or Individual Lending from a Microfinance Institution
Competencies and personal attributes
Ability to work with numbers, conduct analysis of information
Ability and willingness to follow up clients personally and with a keen eye on both financial data
Ability to make sound judgment and quick right decisions
Ability to build trust, value others, communicate effectively and drive execution
Self-motivated and proven ability to motivate others
Initiative, tact and maturity -
Information System Internship Community Empowerment Officer
Job Summary
The position report to the Finance and administration Manager and is responsible for heading the MIS function of the organization.
He/she will be in charge of managing the organizations IT system, through the implementation, use of technologies and training of the employees. He/she will also be in charge of creating strategies that support the goals of the organization.
Rafode is looking for someone who has experience in Database Management, Networking, web maintenance, one who will assist Rafode to leverage on technology to improve on customer service, operations,finance and exposure to mobile banking and be able to handle IT security/frau related risks.
Responsibilities for the Information System Intern
General Managing of Information System
Taking the responsibility of all IT setups in head office and all branches: hardware and software;
Setting up and maintaining the MIS in all the organization branches;
Maintaining the network & e-mail connections;
Installing and updating the loan tracking software and the financial/accounting software used in the organization
Ensuring that the security of the company’s data is protected through weekly and monthly backups of all loan tracking and financial software information;
Developing and conducting computer skills training for all staff members;
Ensuring that Rafode IT process is implemented in all the branches of Rafode
Managing the loan tracking software
Following up the use of the software, making sure that users do enter the data on a daily basis;
Conducting monthly reconciliations between the accounting and loan tracking software, making sure of the correctness of the data entered by users;
Producing daily, weekly, monthly, quarterly, annual reports as required
Carry out core banking system security functionalities including but not limited to user management
Carry out risk assessment and advice the management on potential risks during new system implementation and business process re-engineering
Review logical rights and permission to system access on quarterly basis with departmental heads
ICT equipment basic maintenance and support
General training and support of Branch and head office staff on ICT matters
Qualifications for the Information System Internship
Bachelors degree in ICT or related field from a recognized university and minimum of 2 years experience in information technology with hand on experience in IT security on operating system and database
Diploma in ICT with over 5 years experience
Knowledge of web programming knowledge is an added advantage
The position is on a two year renewable performance based employment contract
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Technical Expert – Social Economist / Social Scientist
Background
SNV Netherlands Development Organisation intends to recruit for a 4 year project whose objective will be to ensure eradication of poverty through enhancing the productivity of ecosystem services of critical ecosystems and enhance resilience to climate change of water sources in Kenya. In this project, SNV will work with a consortium of partners.
Technical Expert Job Key Responsibilities
Broadly, the Social Economist/ Social Scientist will provide advisory support and management to integrated natural resource management and conservation initiatives.
Qualifications and skills for the Technical Expert Job
At least a Master’s Degree or equivalent in Social Studies, Economics or related fields. Fluency in spoken and written English is a prerequisite.
At least 7 years proven experience in providing advisory support and management to integrated natural resource management and conservation initiatives.
At least 4 years proven experience working as a Social Economist / Social ScientistProven strong writing, analytical, communication and reporting skills
At least 4 years proven experience in knowledge transfer through training and other capacity development methods
Proven experience in Socio-Economic analysis including extensive experience with qualitative methods and analyses and reporting
Familiarity with social related policies and regulations in Kenya (including gender considerations) is an added advantage
Experience in designing and carrying out social and gender assessment feasibility reports and related environmental and social management plans, resettlement action plans (RAP) and/or risk management and other mitigation measures are desirable. -
Business Development Associate
Qualification
University degree in relevant field of study, preferable a Masters with some business experience
At least 3-5 years relevant working experience in a similar role, preferably in private company or development agency
Working knowledge in tendering process for development projects is essential
Ability to communicate with stakeholders from a range of professional backgrounds
Efficiency, accuracy and attention to detail
Strong IT skills -
Consultancy for Writing and Editing Innovation Reports
2.0 General Objective:
The main objective of the consultancy is to demonstrate in a reader-friendly format the work of IOM to external audiences about who we are, what we do and how we do it.
The consultant is expected to identify information from project documents and interview beneficiaries (if relevant) as well as identify appropriate photos from the project to illustrate the stories.
The consultant will be supervised by the Regional Project Manager.
3.0 Tasks of the Consultant
Collect information from the various project documents with the support of project staff
Record human interest stories in appropriate medium such as articles, photos, videos, for publication in the Technoserve website, brochures and other marketing materials.
Collate content and appropriate images/photography from the IOM Team
Produce the text and infographics as well as photographs in appropriate layout to highlight success stories, including voices of beneficiaries and other stakeholders
Write and edit the agreed content with a professional writing style
Revise and finalize the documentation following feedback from the IOM Team
Support selected IOM innovator partner(s) to develop proposal(s) drawn upon innovations and/or lessons learnt from ongoing work for funding as will be advised by the project Team, December 6th 2016 through March 31st 2017
4.0 Expected Results
2016 IOM Annual Report, draft due January 16th 2017
One to two- page brochure on each IOM innovation and their status, due January 31st 2017
At least four (4) human interest stories from IOM innovations, drafts due March 15th 2017
An innovator supported to develop a high quality, timely and credible final proposals and budgets that meet funding quality and cost recovery requirements.
5.0 Time Frame
December 6th 2016 through March 31st 2017.
6.0 Qualifications and Skills
Bachelor’s degree in communications and/or journalism or English
At least ten years of professional experience in journalism, or related communication field
Demonstrated experience writing successful proposals
Demonstrable experience of publishing technical, policy, or programmatic outputs
Excellent English language writing and editing
Knowledge of photography, graphics and video is considered as an added advantage
Proven experience working with regional/international organizations
Ability to analyze and synthesize relevant information to the benefit of Technoserve
Ability to meet deadlines
Initiative, resourcefulness, timeliness
7.0 Submission of Proposals
Submitted Proposals should include:
7.1 Statement of Competence
a. Profile of the lead consultant and/or the organization.
b. CVs of all relevant resource persons
c. Table of information on relevant work done and clients served over the past four years
d. Two (2) samples of documents/reports/proposals produced over the past 2 years
7.2 Financial Proposal
a. Number of days and costs for the entire work
b. A lump sum quotation, including fees and other relevant expenses
c. Proposed payment terms and conditions.
8.0 Terms and Conditions
a. The Request for Proposal (RFP) is not and shall not be considered an offer by TechnoServe.
b. All responses must be received on or before the date and time indicated in the RFP. All late responses will be rejected.
c. All unresponsive responses will be rejected.
d. All proposals will be considered binding offers. Prices proposed must be valid for entire period provided by respondent.
e. All awards will be subject to TECHNOSERVE contractual terms and conditions and contingent on the availability of donor funding.
f. TECHNOSERVE reserves the right to accept or reject any proposal or cancel the solicitation process at any time, and shall have no liability to the proposing organizations submitting proposals for such rejection or cancellation of the RFPs.
g. TECHNOSERVE reserves the right to accept all or part of the proposal when award is provided.
h. All information provided by TECHNOSERVE in this RFP is offered in good faith. Individual items are subject to change at any time, and all bidders will be provided with notification of any changes. TECHNOSERVE is not responsible or liable for any use of the information submitted by bidders or for any claims asserted therefrom.
i. TECHNOSERVE reserves the right to require any bidder to enter into a non-disclosure agreement.
j. The bidders are solely obligated to pay for any costs, of any kind whatsoever, which may be incurred by bidder or any third parties, in connection with the Response.
All responses and supporting documentation shall become the property of TECHNOSERVE, subject to claims of confidentiality in respect of the response and supporting documentation, which have been clearly marked confidential by the bidder.
9.0 Criteria for Selection
The evaluation of each response to this RFP will be based on the requirements set out in the solicitation and any addenda thereto.
At the sole discretion of TECHNOSERVE, the top proposals may be selected for follow-up questions or to provide an oral presentation.
The following weighting and points will be assigned to the proposal for evaluation purposes:
(i) Experience and competence for engagement to the assignment as per the RFP (20 marks)
Please fill in the table below with information on relevant work done and clients served over the past four years
(ii) Quality of previous work (20 marks)
This is an evaluation of the quality of the two sample documents submitted
(iii) Proposed team composition (20 marks)
This section should provide details of the CV of each proposed team member, clearly demonstrating their experience to match the assignment.
(iv) Proposed Methodology, Approach and Implementation Plan (20 marks)
This section should demonstrate the proposers response to the RFP by identifying the specific components proposed, how the requirement shall be addressed, as specified, point by point; providing a detailed description of the essential performance characteristics proposed; demonstrating how the proposed methodology meets the specifications.
(v) Financial Proposal reflecting with explanation of line Items of efforts with clear terms of Payments (20 marks)
The financial proposal must include all the costs that will be charged in carrying out this assignment. All the sums need to be stated in gross amount with all taxes included.
Total: 100 marks
10.0 Clients Details (Table referred to in 9 (i) above)
No:
Client Name of project:
Contract Value:
Period of activity (Year and Month):
Types of activities undertaken:
Status or Date Completed:
References Contact Details (Name, Phone, Email):
11.0 Financial Evaluation (20 Marks)
The lowest price costs submitted will be allocated 20 marks.
All other bids will be awarded marks to the following formula: 20 x (Pm/P)
Where:
Pm = the lowest tendered offer
P =the specific supplier offer under consideration
Technoserve reserves the right to award the contract to the individual or organization whose proposal is deemed to be in the best interest of TECHNOSERVE and the Donor.
The Organization/individual with the winning proposal will be notified in writing.
Those who were not selected may or may not be notified, at the sole discretion of TECHNOSERVE.
Please note TECHNOSERVE will only consider financial proposals from firms/individuals who have technical capacity -
Communications & Support Officer Financial Accountant Operations Officer Project Administrator Consultant: Analysis of Policy Environment for Women Economic Empowerment Consultant: Social Behaviour Change Communication Strategy
Position Summary
Reporting to the finance officer, the communications officer will offer support to the country office and project teams. He/she will support execution of internal and external communications policies and related processes, based on country strategy, corporate policies and in consultation with other PR/Communication officers, in order to contribute to effective SNV branding and increased internal communication. The communications officer will also perform facility and office related activities, on request as well as proactively and in line with internal guidelines, in order to provide the employees with the right facilities and services, as a precondition for the execution of their activities. The work location is Nairobi with incidental travel to field offices.
Responsibilities
Support SNV Kenya and project communications;
Support country and project communication officers on internal communication products and implementation, and support distribution of internal communication within the country;
Support external communication for the country, and support production and distribution of communication materials (e.g. reports, documents, promotional movies, visuals);
Support management and advisors on communication matters, application of corporate brand and promotional activities;
Welcome visitors and guests, provide coffee/tea, photocopy, bind and archive documents, carry out elementary administrative tasks (register of receipts, invoices and log keeping) based on work instructions;
Record and distribute stock as required, ensure adequate supply of stationary and take care of all incoming and outgoing mail and collect deliveries, based on work instructions and from approved stationary suppliers;
Answer and put through incoming calls, handle and register incoming mails and faxes, connect outgoing calls and send faxes when needed, as well as welcome and register visitors and maintain the telephone list, based on work instructions and requests of employees;
Provide catering services to employees , external parties and visitors, based on work instructions;
Support travel and logistics if and when required by booking hotels and flight tickets;
Support and replace CMT management assistant if and when required.
Candidate profile
Kenya Certificate of Secondary Education;
Vocational training in communication, Business Administration, Office Management or related courses
At least 1 years relevant working experience with an international organisation;
General knowledge and understanding of donor regulations;
Good communication and organization skills.
Contract duration
1 year with possibility of extension.
Expected start date
January 2017.
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Account Manager
Job DescriptionSamasource is launching its first owned and operated impact sourcing center, Samasource Impact Sourcing Center and is seeking a seasoned Account Manager who will develop and lead a team of Team Leaders to provide our clients with efficient and effective services. The Account Manager will work closely with our Service Partners around the world to ensure that our clients receive the highest quality deliveries. As an integral part of our Samasource Delivery Centre, she/he will be a main point of contact for both clients and Service Partners.ReportingResponsibilities
Provide exhaustive account and business level reporting for ongoing and completed projects along key account metrics.
Communicate the progress of production, quality and resourcing initiatives to all relevant internal and external stakeholders.
Performance & Revenue Management:
Work with the project service delivery team to create performance-based data driven bonus systems geared towards attainment of client KPIs that also promote successful business outcomes.
Ensure that are monthly revenue targets are attained and surpassed within timely and high quality project execution
Project management
Manage and deliver various project work and reliable information in accordance with agreed plans and schedules.
Manage new project launches in collaboration with the Sales, PSG and SamaDC management team.
Provide internal and external stakeholders with transparent and attentive project management support covering production and quality management.
Responsible for the management, organization and co-ordination of the day to day work of the Team leaders and production staff of the designated account within the Centre to deliver the highest standards of service to clients.
Lead and manage the Team Leaders and production staff, ensuring that they are well managed, trained, and motivated to meet the objectives and priorities of the Centre.
Business support
To work proactively with colleagues across the Centre taking the initiative to resolve issues as they arise and contribute appropriately to meetings.
Provide Engineering team with feedback regarding SamaHub features
Assist with high severity requests or issue escalations as needed.
Relationships & Communication
Develop a strong trusted advisor relationship with key internal, external and client stakeholders
Operate as the centre lead point of contact for any and all matters specific to your client
Identify potential value additions and/ or areas of work we can target for the client with justifiable business impact of the proposed solution
Qualifications Required
A Bachelor’s degree
Advanced Excel skills, ability to work with lookups and pivot tables.
Proficiency in Microsoft Word, Outlook, PowerPoint
2 years previous account management/client services experience will be an added advantage
Competencies Required
Ability to accept challenges and tackle difficult situations and meet the expected goals
Good project management skills and ability to pay attention to the qualitative and quantitative trends.
Excellent written and verbal communication skills are essential in regards to presenting the results of analyses to management.
Self-motivated to learn new concepts and participate in new projects.
Strong organizational, analytical and interpersonal skills.
Demonstrated leadership experience; the ability to develop and coach a team.
Proven ability to build renewable revenue and expand business and margins within clients
Proven ability to manage multiple projects at a time while paying close attention to details. -
Officer Communications
Primary Areas of Responsibility Writing and general communications
Cultivate stories and draft content for various RefugePoint publications, including newsletters, grant proposals, and special reports.
The Communications Associate will be responsible for producing content from start to finish: from setting up interviews with other RefugePoint team members and clients, traveling into the field on a weekly basis, developing interview questions, interviewing clients to collect stories, writing final stories using quotes/audio/notes taken and submitting finalized work, with photos (sometimes video) to the Communications Manager.
Maintain strong relationships with all Nairobi teams (medical, social work, livelihoods, counseling, etc) and check in on a weekly basis for story leads, suggestions.
Research, draft, and update information related to Nairobi’s refugee population, including cultural profiles for new arrivals and/or changes within existing refugee communities.
Respond to immediate requests from headquarters for updates on programs, clients, or events. Track refugee resettlement departures and update headquarters regularly.
Track refugees post-departure, and set up systems to put this into place.
As needed, help with the printing of T-shirts and other collateral.
Social media and website support Support the Communications Manager in developing content for RefugePoint’s web and social media platforms.
Provide assistance managing and evaluating social media platforms as requested, in particular internal platforms for staff communication.
Conduct media monitoring on issues related specifically to urban refugee protection and alert headquarters to relevant stories.
Update the internal staff website with new content, especially new staff bios and stories of interest, photos from RP events, etc.
Draft Quarterly internal newsletter with pertinent updates for HQ, Nairobi and Expert staff.
Video and Photography Photograph images of clients, programs, and the environment in Nairobi for RefugePoint’s publications, website, and social media.
Film, or arrange for videographers to film, material for RefugePoint’s audio/visual needs.
Organize and manage Nairobi’s image library, ensuring that all releases are signed and accessible.
Event Management and Training Assist with coordinating RefugePoint events in Nairobi, including trainings, conferences, community working groups, and fundraising forums.
Lead internal communications trainings and motivate staff to engage in external relations activities, including sharing stories and highlights from their departments.
Orient newly hired regional and local staff to RefugePoint’s external relations policies.
As needed, coordinate focus groups to support RefugePoint’s operations team.
Qualifications A strong interest in the mission of RefugePoint and refugee protection.
Excellent writing skills (in English) are imperative to this position.
Writing with a US-based population in mind will be required.
Excellent interviewing skills, and communication skills in speaking, transcribing, contacting and following up with refugee clients.
Bachelor’s Degree in relevant field (communications, journalism, marketing, public relations, etc).
Degrees in human rights or international affairs will also be considered.
A minimum of three years of experience in a related communications position.
Excellent communication and interpersonal skills (English fluency required).
Excellent writing, editing, and proofreading skills, especially geared towards a US based audience.
Experience with popular social media platforms (Facebook, Twitter, Instagram, etc).
Applicants with photography and/or videography skills preferred.
Experience with Adobe Creative Suite software is also a plus.
Ability to work both independently and collaboratively.
Candidate will need to be a self-starter, someone who can manage their time and tasks independently and responsibly.
Respect for individuals regardless of their race, nationality, gender, sexual orientation, age or legal status.
A sense of humor, patience and diplomacy. Must be legally able to live and work in Kenya. -
Personal Assistant
Position Summary
Under the supervision of the Executive Director, the core function of this position is the coordination of activities (operations and planning) and ensuring timely flow of information to and from the executive office.
The successful candidate will have a proven ability to independently manage multiple tasks and projects with competing priorities and deadlines, screen and prioritize communications and opportunities from external and internal sources, and organize and maintain administrative processes essential to this position.
This is a high demand position requiring someone who can be available at the request of the Executive Director and her schedule.
Personal Assistant Job Essential Duties and Responsibilities
Devising and maintaining office systems, including data management and filing;
Arranging travel, visas and accommodation and, occasionally
Meeting and greeting visitors at all levels of seniority;
Organizing and maintaining diaries and making appointments;
Dealing with post, often corresponding on behalf of the manager;
Producing documents, briefing papers, reports and presentations;
Liaising with clients and other staff.
Responsibility for accounts travel and medical reconciliations
Required Skills and Qualifications for the Personal Assistant Job
Bachelor’s degree in Social Sciences, administration and business management.
Minimum 1 year or equivalent work-related experience
Applicants with secretarial background will be an added advantage.
In addition to relevant experience and secretarial and administrative knowledge, you will need to show evidence of the following:
Exceptional written and oral communication skills;
Excellent word processing and IT skills, including knowledge of a range of software packages;
The ability to work under pressure and to tight deadlines;
Good organisational and time management skills;
The ability to research, digest, analyse and present material clearly and concisely;
Excellent interpersonal skills;
The ability to work on your own initiative;
Honesty and reliability;
Attention to detail;
Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines;
Discretion and an understanding of confidentiality issues.