Jobs Kenya

Company Type: Sector in NGO

  • Regional Program Officer

    Regional Program Officer

    About the role
    You will join our regional team which identifies new grantee partners, manages all aspects of our active partnership model with over 200 current grantee partners, and implements all our activities and programming across the region.
    Besides handling work related to giving financial support to partners, you will drive initiatives to build community and promote partnership in learning and doing among SFF grantees. You will also play a key role in linking SFF grantees to opportunities to strengthen their capacity and grow their impact.
    Your responsibilities will include
    Program/Grants Management: (65%)

    Support programmatic and administrative aspects of grant making throughout the year, including but not limited to review of applications, site visits, analysis of organizational health and effectiveness and giving written recommendations in a due diligence report.
    Manage relationships with grantee partners in a way that keeps in account the typical power dynamics in the grantmaking industry, upholding integrity, mutual respect and humility in interactions with ongoing and potential grantee organizations.
    Contribute to discussion and decisions in grantmaking calls.
    Formally and informally stay updated on SFF partners’ work and outcomes.
    Carry out activities to drive new applications of organizations in line with our criteria, especially for our growth countries. This includes attending and speaking at forums, seeking out referrals and positioning our brand in relevant ways.
    Contribute to trend mapping and research on opportunities to expand our work and grow our impact.

    Community Building: (15%)

    Organize and play an active role in SFF’s community initiatives, including but not limited to office hours, in-country peer learning forums, training workshops, and networking events, pulling in other players who may add value to our community.

    Organization Development: (10%)

    Serve as an advisor to SFF grantee partners to assist them to improve their organizational health and performance objectives, based on candidate’s skills.
    Work with service providers to design and execute trainings and other initiatives  to meet SFF partners’ organizational needs.
    Collect needs and concerns from partners to shape SFF learning & active partnership initiatives and direction.

    Donor Engagement: (10%)

    Cultivate and steward relationships with funders in East Africa to leverage support for SFF grantees and promote grantee-centric practices.

    Who we are looking for

    You are passionate about locally-driven development and excited about identifying and supporting visionaries that have bold ideas to positively transform their communities.
    You are an East African citizen and preferably have experience working in multiple East African countries.
    You have at least 4-5 years of experience working with nonprofit organizations or social enterprises in East Africa. Previous private sector experience with strong exposure to understanding organizations and communities will also be considered (in advisory, investment, project management, marketing etc).
    Strong program management skills, with a proven track record to manage overall timelines, drive outcomes, improve existing concept and engage various stakeholders.
    Strong ability to synthesize information from various sources and develop unique insights on an issue. You have a natural drive to understand a topic deeply and widely.
    You understand realities of community development, balancing the macro view with the realities of driving change on the ground. You know the realities and needs of social sector organizations in a range of areas including programs, strategy and leadership.
    Strong skills in managing relationships and partnerships with diverse individuals remotely and in-person.
    You are a clear communicator and have strong writing skills.
    You are bold and confident to share your opinions with a multicultural team and can tailor your approach to working with various colleagues.
    You thrive in an unstructured environment, are at peace with ambiguity, and solve problems creatively and efficiently.
    You have learned how to talk about your weaknesses and mistakes in the workplace and value honesty.
    You love collaboration, and you naturally motivate yourself to deliver when working alone.
    You have strong interest in developing yourself and your peers.
    You easily navigate Microsoft Word, Excel, Google Drive, etc.

    Other desirable skills include:

    Launching and/or managing community initiatives (e.g event series, learning forums), tracking and interpreting community metrics.
    Designing quality adult-learning experiences and resources.

    Why work with us

    Mission and Impact: We want to change the face of philanthropy while uplifting incredible local leaders (who we like to call rockstars). Every day we support local leaders changing the lives of communities and youth.
    Career Development: We hire ambitious young people and support them to develop their skills and leadership potential. We support each other to grow and propel even further in their career trajectory.
    Autonomy: We hire smart and talented people and let them lead the way. You will get a team of 11 behind you for support but will be given the autonomy (and responsibility!) to take control of your role and participate in strategic decisions in your department.
    Work Hard, Play Hard: We put in the extra time and go the extra mile to support our partners. But we also love to laugh, have fun, and enjoy the camaraderie we’ve built amongst our team. We can find some levity even in tough situations.
    Variety and Adventure: We support 200+ partners across 20+ African countries. Even if travel isn’t a large part of your role, you will get to experience new cultures, places, and exciting organizations across the continent.
    Benefits: We believe in supporting the well-being of our employees, so we offer healthcare cover, flexible hours and performance-based incentives.

    Other information
    We are looking for an East African Community Citizen. You will work out of our Nairobi office with around 50% travel across East Africa. We will consider the Regional Program Officer being based in another East African capital if preferred.
    Due to the nature of this work, working hours can extend in the evening and on the weekend from time to time. We will agree on a six-month probation period with learning and performance goals.

  • HR

    HR

    Reporting to the Country Director and working closely with the Senior Management Team, the HR Officer will support CMMB’s mission by providing efficient and effective HR service for the Kenya Country Office. You will be responsible for managing the full HR cycle that includes recruitment, new-employee orientation, performance management, employee relations, staff benefits & payroll, HR database management, staff training and development. You will ensure that the Country Office HR programs are implemented in compliance with Kenyan Employment Act and CMMB’s organizational policies and procedures.
    Job Responsibilities

    In consultation with hiring managers, the job holder will manage the recruitment process. This includes: recruiting, sourcing and identifying talent including having proactive discussions with hiring managers about vacant roles.
    Advertise vacant positions, maintain a data bank of received applications. prepare shortlists of candidates, conduct interviews in liaison with hiring managers.
    Prepare employment contracts and facilitate probation evaluation.
    Conduct reference check for successful candidates.
    Plan and conduct orientation for all new staff.
    Liaise with relevant government agencies and other bodies on employment related issues.
    Ensure new staff submit on time complete pre-employment requirements and forms.
    Develop job descriptions for new positions and update existing ones as necessary.
    Prepare recruitment reports.
    Ensure the Country Office compensation and benefits package is regularly updated and understood by all staff. Manage staff medical cover and other benefits in line with the HR handbook.
    Liaise with benefits providers for renewal, communication and other staff support.
    Preparing monthly payroll amendment memo and coordinating the monthly payroll with Finance office.
    Support Finance & Administration team during salary payments and ensure pay slips are issued on a monthly basis.
    Oversee the staff welfare activities in CMMB Kenya.
    Maintain an organized filing system and personal files as per the HR handbook for all staff.
    Maintain leave records and updating leave tracker.
    Ensure that staff employment contracts are up to date.
    Conduct the HR FILE AUDIT checklist on quarterly basis to ensure that personnel files are complete, organized , and secured.
    Staff welfare, Disciplinary Actions and Grievances
    Serve as the Country Safety and Security Focal Point ensuring the safety and well-being of CMMB staff and coordinating all health and safety activities.
    Plan annual staff welfare activities.
    Participate in investigation and disciplinary hearings as required.
    Advise managers in dispute and conflict resolution.
    Conduct regular staff orientation and training on CMMB’s HR programs (e.g. employee handbook, benefits & illness prevention, harassment, code of conduct, etc)
    Conduct exit interviews, analyze findings and submit recommendation to reduce staff turnover.
    Facilitate exit clearance in liaison with line managers and other departments.
    Liaise with Finance Team to calculate terminal benefits and issue service certificates.
    Ensure all staff read and understand all policies and procedures, handle any queries regarding the policies.
    Provide interpretation and advise to line managers on labour laws application.
    Advise staff and line managers on CMMB’s performance management process and tools.
    Track completion of performance objectives and reviews for all staff and submit regular status update to the Country Director.
    Ensure that all newly hired staff have completed probationary performance reviews.

    Qualifications

    A bachelor’s degree in HR, Administration, Management or any other relevant field.
    Higher Diploma in Human Resource Management
    Member of the Institute of Human Resource Management
    At least 5 years’ experience, 2 of which should be in an international NGO.
    Proven knowledge and direct experience in at least two of the following areas; recruitment; compensation and benefits, employee relations and communications, performance management and HR practice.
    Thorough understanding of labour laws
    Ability to coordinate and prioritize conflicting assignments
    High sense of professionalism and confidentiality
    Tact and diplomacy in handling sensitive issues.
    Proficiency in using MS Office packages.
    High level of interpersonal and negotiation skills and ability to work as part of a multicultural team.
    Additional requirement: Applicants must be Kenyan Nationals.

  • Call For Expressions Of Interest To Map Literature, Policies And Stakeholders On Illicit Transfers And Tax Reforms

    Call For Expressions Of Interest To Map Literature, Policies And Stakeholders On Illicit Transfers And Tax Reforms

    Africa is said to be losing billions of dollars every year to tax dodging and illicit outflows. Governments and Multinational Organisations are reportedly responsible for the loss of about USD50 billion yearly in illicit transfers as they are engaged in activities that pose challenges to tax reforms with implications for development and livelihoods in some of the poorest countries on the continent.[1] According to the AU/ECA report on Illicit Financial Flows, Africa is said to have lost about USD850 billion between 1970 and 2008. Over that period, about USD217.7 billion is estimated to have been illegally transferred out of Nigeria, USD105.2 billion from Egypt, more than USD81.8 billion from South Africa, while Kenya is reported to have lost about $1.51 billion between 2002 and 2011. Tax reforms and illicit outflows and its many consequences have in part, been precipitated by the inertia of governance models, fragile tax institutions, tax havens whose influence are beyond African governments as well as the paucity of technical and financial resources to combat financial crimes and money laundering.
    This situation partly explains why illicit transfers tax reforms remain a significant public policy issue with implications for the wellbeing of citizens as revenue meant for poverty alleviation and improvement of the wellbeing of citizens is diverted/lost[2],[3] [4]. The high level panel on illicit financial flows from Africa in 2015 helped to create awareness on these issues amongst national, regional, global policy actors and development partners. However, African governments and other policy actors must lead this fight by engaging processes that help to mobilise resources locally and globally while also seeking to reshape their tax architecture by strengthening leadership and institutions. Given the challenges that policy actors face accessing and appraising evidence for policy, it is imperative that information/evidence on studies on illicit transfers and tax reforms is synthesised and made available to varied policy actors to inform policy discussions and uptake.
    Scope of the Studies
    The studies will be conducted in four countries. Applicant(s) are required to apply for only one country study. The objective of each country study is to map the literature, policies and stakeholders on illicit transfers and tax reforms in the four countries.
    This is a desk study which does not require the researcher to collect primary/empirical data. Literature sources will include published and unpublished materials, grey literature, government reports and others. Prior to commencement of the study, the researcher will be expected to hold face-to-face/telephone/skype conversation with PASGR research team on the study and further guidelines.
    Required Qualification and Experience
    PASGR seeks experienced social scientists with the following qualifications:

    Education: advanced degree, preferable a Ph.D. in political science, sociology economics, governance, public policy, development studies or similar.
    Experience in leading research that has culminated in at least one peer reviewed publication;
    Good understanding of the political context in the case study country;
    Experience in designing and undertaking literature reviews, syntheses and other knowledge translation products;
    Proven ability to draft clear, concise and accurate reports in English that address national and international development practitioners as well as policy makers;
    Applications from residents/locally based researchers are preferred;

    Research Grants
    Each country study will receive a grant to be negotiated and agreed with PASGR. The researcher will report directly to PASGR’s Research and Policy Manager.

  • Communications Internship

    Communications Internship

    This position is also responsible for administrative function, support in development communication materials eg (events posters, brochures, flyers) media monitoring posting of content for website and social media. The position will also work closely with IAWG Coordinator as well as the core group and sub groups co-chairs in organizing related events/meetings.
    Internship Responsibilities

    Outreach and profile raising of the IAWG
    Updating the IAWG website – posting of events/jobs vacancy among others.
    Update IAWG social media on a regular basis with relevant material, highlighting key events and achievements using blogs etc.
    Support in development and maintenance of a suite of materials to effectively communicate the work of IAWG e.g. the design and production of IAWG newsletter in Adobe Indesign
    Organising events
    Support the coordinator in managing all the administrative and logistic arrangements of the upcoming conferences
    Provide on-hand assistance during the conference and sub-group meetings e.g. ensuring that participants are welcomed, signed in, take minutes and ensure other specific administrative and logistics issues are responded to in a timely and appropriate manner.
    Registration of participants and follow up on payments with Danish Refugee Council (DRC) finance team
    Contribute to the monitoring, reviewing and evaluation of the progress of the conference and impact undertaken through discussions with participants and conference organisers.

    Qualifications

    Striving for excellence: You focus on reaching results while ensuring an efficient process.
    Collaborating: You involve relevant parties and encourage feedback.
    Taking the lead: You take ownership and initiative while aiming for innovation.
    Communicating: You listen and speak effectively and honestly.
    Demonstrating integrity: You act in line with our vision and values
    University degree in the field of communications, public relations, languages, journalism, administration and social sciences
    Competent IT skills & experience in the use of software programs such as MS Word, PowerPoint, Excel, Adobe suite 6 – A MUST
    Experience in managing websites and in using social media tools in a professional context
    Excellent interpersonal written and oral communication skills;
    Demonstrated experience in events coordination, administration and/or management, preferably within INGOs.
    Pro-active communicator, with experience working in multi-disciplinary teams
    Resourcefulness, flexibility, good organisational skills and the ability to prioritise and to meet deadlines.
    Demonstrated effective organizational skills and ability to handle work in a timely manner
    Ability to work effectively with people from different nationalities, cultures, ethnic and religious groups across the region
    Good understanding of humanitarian issues in East and Central Africa, and the ability to relate IAWG work within this context.
    Experience of operating multi-media equipment including digital cameras, video recording equipment, web cams, and voice recorders.
    Experience of tailoring communication and advocacy messages for a variety of decision-makers and high level audiences. Any other duties within the nature and scope of the position.

  • Programs Director

    Programs Director

    Duties and responsibilities

    Managing the day to day activities of the organization that includes mentoring employees, fostering the use of the organizations systems, building a strong team and ensuring adherence to organizational policies.
    Fundraising and resource mobilization: Specific responsibilities include attainment of new donors and maintaining contacts with current donors.
    Designing and implementing programmes: YIKE is a dynamic organization that keeps redesigning programs to suit current trends in youth development. The role of this position is to ensure that the organization is kept abreast with programs relevant to youth locally, nationally and internationally.
    Establishing and maintaining networks and partnerships for the organization at the community, national, regional and global levels.
    Facilitating Monitoring of organizational projects: It is the responsibility of the position holder to ensure that organizational programs are monitored on a timely monitored and reports well kept.
    Report writing: This position ensures that organizational reports are written in a clear and concise language.
    Public relations and communication: The successful candidate is responsible for all organizational public relations and communication within and outside the organization.
    Financial and resource management: This position is responsible for all financial and other organizational resources.
    Mentoring youth and other Beneficiaries: The Program’s Director will be in charge of fostering cordial relations and mentoring youth, women and children who are the organizations main partners.
    Other duties and responsibilities includes, sitting in YIKE’s Board of directors meetings and carrying out any other duties as assigned by the Board of Directors.

    Required Qualifications

    A minimum of a Master’s Degree in Project Management, Development Studies or any other Social sciences
    Over 5 years’ experience in managing donor funded projects and NGOs
    Experience with USAID and UN compliance Systems is added advantage
    Demonstrated success in achieving results under challenging implementation circumstances.
    Sound knowledge and understanding of operational organizational procedures and leadership.
    Excellent skills in Microsoft Office, Power point and Excel
    Ability to work with minimal supervision
    Well-developed interpersonal and negotiation skills,
    Excellent oral and written skills
    Ability to develop fundraising proposals

  • Driver/ Office Messenger

    Driver/ Office Messenger

    Main features
    To provide secure and timely driving services to transport HaC staff and/or goods.
    Objective of the function
    Responsible to the Finance Administrator for the proper maintenance of assigned HaC vehicle; safe and timely delivery of HaC staff, material supplies & correspondence to the designated destinations within and outside Nairobi.
    Place in the organization: The driver is responsible and accountable to the Finance Administrator
    Result areas:

    Secure & timely transportation of staff & goods
    Prepare a weekly transport plan and register transportation requests by HaC staff.Provide secure and timely driving services to transport staff and/or goods.
    Load and offload luggage, goods and other material supplies with due regard to safety of goods and people.
    Facilitate airport pick up and drop off for HaC staff & visitors.
    Ensure well-maintained & serviced vehicle
    Schedule annual vehicle examination for service vehicles with the Transportation Department and apply for the renewal for the vehicle license.
    Determine when and what kind of maintenance the vehicle needs, keep track of general maintenance schedules, especially car tyre condition.
    Ensure sound running of the vehicles assigned and arrange minor repairs where necessary.
    Check oil and tyres properly and keep the service vehicles in clean condition, both inside and outside.
    Maintain the vehicle in a clean and neat manner.
    Maintain radio and telephone contact with the line manger during field missions.
    Maintain vehicles log sheets on a daily basis: maintain records of motor vehicle’s daily activity showing journey, mileage, consumables and signature of authorising officer.
    Adhere to the HaC safety and security policy, observe traffic and safety precautions to prevent motor vehicle accident and traffic violations.
    Annually undertake a first aid refresher training to be able to offer first aid services in case of accidents.
    Keep track of timely car insurance renewals.
    Update monthly mileage records.
    Maintain log book of each service vehicle on daily basis.
    Ensure secure & timely delivery and dispatch of office correspondence
    Deliver payment transfers to the bank and/or the suppliers.
    Assist with postage and with pick up of office purchases.
    Conduct cash purchases for office expenditure.
    Ensure timely dispatch and delivery of all HaC related correspondence – both incoming and outgoing.
    Other Duties
    Act as a back up receptionist as needed by answering to the phone and taking care of visitor registration, including maintaining a register of incoming visitors.
    Any other duties as may be assigned from time to time.

    Knowledge & Skills

    Kenya Certificate of Secondary Education (minimum C-).Computer Certificate
    Motor-Vehicle Trade Test Certificate plus valid Driving Licence Class B, C, E.
    Over five (5) years relevant experience driving four wheel drive vehicles.
    Valid First Aid Training Certificate.
    Certificate of good conduct

    Person Attributes

    Ability to follow detailed oral and written instructions as well as interpret and follow operating manuals and maintenance manuals.
    Must demonstrate 20/40 vision in each eye and hearing capability without the use of hearing aid.
    Knowledge of the country’s road network including motorised routes in both urban and rural areas as well as
    Ability to interpret road maps and rough hand drawn sketches.
    Demonstrated knowledge of first-aid applications.
    Ability to interpret and comply with safety codes, traffic rules, regulations, and safe operating practices.
    Ability to perform safety inspections, recognize and report mechanical problems, perform preventive maintenance check (oil, and all fluid levels, tire pressure) etc.
    Ability to operate vehicles in severe weather conditions, in mountainous areas or on rough steep terrain and loose surfaces such as sand, gravel or mud.
    Ability to report facts concerning accidents or emergencies to hospital personnel or law enforcement officials.
    Ability to load/offload goods, interpret all vouchers, bill of laden, invoices to insure proper handling and distribution of supplies and materials transported.
    Ability to meet time schedules and deadlines and complete tasks without jeopardizing safety or integrity of work.
    Ability to operate vehicles at night and at times in reduced visibility from heavy and blowing rain as well as in emergencies.
    Ability to manoeuvre vehicle in tight spaces, judging distance in congested and confined positions.
    Ability to adhere to HaC’s Core Christian values.

    Core Competencies

    Integrity: Maintaining generally accepted social and ethical standards in activities related to the function.
    Customer orientation: Investigating the wishes and interests of clients and reacting accordingly. Anticipating the interests of clients. Giving high priority to service preparedness and client satisfaction.
    Cooperation: Actively contributing to joint results, even when the subject involved is not of immediate personal interest. Sharing information and knowledge with others.
    Planning and Organizing: Determines goals and priorities effectively and indicates actions, resources, and time needed to achieve particular goals.
    Judgement: Drawing right and realistic conclusions based on available information.
    Decisiveness: Making decisions by taking actions or committing himself to expressed judgments.
    Situational Awareness: Well informed about social, political, and social developments and making effective use of this knowledge for own function or organization.

  • Caseworker

    Caseworker

    Caseworker Job Responsibilities 

    Assists in Adjudications Circuit Rides, which includes completing post-Adjudication review, updating decisions and fingerprints, and preparing and distributing decision letters.
    Runs Quality Check reports to ensure complete and accurate files, as well as identifies and correct processing errors prior to USCIS adjudication.
    Identifies and reviews cases pending Prescreening and USCIS interviews in preparation for scheduling, schedules the cases in WRAPS, generates reports for refugee/partner notification, ensures that the reports are centrally filed for easy retrieval, and updates WRAPS accordingly.
    Prepares cases for CIS, including reviewing physical and WRAPS files and constituting physical files.
    Works with other Operations departments as necessary to properly update the appropriate cases.
    Assists as needed in preparing circuit rides.  This may include but is not limited to; requisitioning supplies, assisting GSO in preparation, packing of files, contacting interpreters, clean up at the end of the circuit ride, and other tasks as assigned by the Supervisors.
    Completes and updates all case files all database records.
    Writes deferrals and info memos for referring agency action, as required.
    Conducts file reviews in accordance with RSC and USCIS guidelines, paying close attention to detail.
    Assists in various administrative tasks including but not limited to: research, locating files, data entry, and case analysis.
    Analyses complex cases in consultation with Supervisors in accordance with established policies and procedures, while remaining open to supervisory direction.
    Trains new staff as required and contributes to the development of Field Team training procedures and their implementation.
    Contributes to the development and updating of standard operating procedures for the Field Team in coordination with Field Team Supervisors, Managers and Field Team Coordinator.
    Performs additional duties and special assignments as needed to facilitate the efficient processing and operation of the United States Refugee Admissions Program in Sub-Saharan Africa.

  • Trade Promotion Finance

    Trade Promotion Finance

    As a Trade Promotion Officer, duties will include undertaking activities that ensures efficiency and effective Trade Promotions. This includes documenting business priority policy areas that needs to be addressed in the interest of members, as well as implementing the Inbound & Outbound Trade Mission strategy.
    Job Responsibilities

    Liase with the business community to identify goods and services that can be promoted
    Conducts trainings on local and international market requirements for goods and services
    Maintain an updated database of sector specific partners
    Maintain relationships with key economic development professionals, stakeholders and key KNCCI personnel
    Implement trade mission strategy that includes undertaking trade fairs, exhibitions, Expos, business missions and conduct promotion events, i.e. B2B
    Collect information on investment projects and economic development zones
    Collect information on trade investment opportunities in Kenya
    Operationalize business information centres to disseminate business information to stakeholders
    Organize dissemination workshops and outreach programs to promote trade
    Implement marketing strategies and plans to promote export trade.
    Monitor trade promotion activities
    Monitor and evaluate trade facilitation activities.
    Document business priority policy areas that needs to be addressed in the interest of members
    Monitor and document trade policy’s and MOUs in the country
    Participate in preparation of policy briefs on topical areas of interest by members
    Collect information on legislations that affect businesses
    Facilitate resolution of business related problems
    Provide business policy and economic development support at National and County levels.

    Requirements

    A bachelor’s degree in Economics, International Relations, Law or related field. A Master’s degree holder will have added advantage
    3-5 years’ experience in undertaking trade related activities
    Demonstrable understanding of business environment issues, policies & initiatives
    Passion/interest in economy and business sector issues
    Experience of producing Research paper on business issues will be an added advantage
    Demonstrated familiarity with the national legal and policy framework related to business issues, economy, national policies and government initiatives
    Demonstrated ability to effectively communicate and work collaboratively with stakeholders.
    Exhibit a total commitment to maintaining high quality service standards of KNCCI; demonstrate service excellence skills in dealing proactively with members and all KNCCI contacts.

  • General Manager

    General Manager

    About the Role
    As General Manager you will oversee all business functions and lead the operations in Kenya. You will steer a growing and exciting business and help us reach our commercial goals and targets while keeping in mind our impact mission.
    You are in charge of building the team and inspiring them towards achievement of our impact. Given that we are a small team you will need to balance getting results through others with getting personally involved.
    Key areas are sales, training programs, financial modeling and general operations, balanced with strategic outlook. You will liaise with the Executive Director and the Director of Development to ensure healthy communication and results between commercial and social impact outcomes.
    Job Responsibilities
    Achieve sales targets. Our sales are our impact!

    Oversee all sales related activities: recruitment and training of sales agents, procurement and supplier negotiations to ensure an attractive product portfolio, marketing campaigns, strategic sales initiatives and promotional partnerships with suppliers.
    Manage our sales leads and regional sales managers, indirectly engaging the whole sales force across Kenya.
    Improve organizational structures and approaches to optimize performance.
    Ensure our sales agents are engaged and benefit from being part of Livelyhoods. This includes optimizing an incentive system which is attractive to them and makes business sense for us.
    Understanding and continuously developing the value proposition for the various stakeholders: agents, community members, legal and regulatory authorities, etc.

    Overseeing operations

    Work with the headquarter team to deliver optimal support to a network of branches in order to improve their operations and financial sustainability.
    Make staffing decisions in the HQ team and oversee it at the branch level.
    Ensure our information management systems are optimally functioning and our data is relevant to measuring our business performance and outcomes.
    Evaluate and optimize operations, ensuring cost-effectiveness.
    Derive actionable plans for all departments from the overall strategic plan.
    Coordinate, manage and track team members and activities to ensure we are delivering our goals effectively and efficiently.
    Set up an Operations Committee (board members and other experts) to help grow our capacity in sales and operations.

    Oversee financial management and lead the organization to profitability

    Evaluating management reports created from the accounting data and drawing insights on profit margins, identifying big expense drivers, cashflow etc.
    Make sure our processes are preventing mismanagement and theft.
    Take decisions on spending: Vet investment opportunities based on likely impact on sales.
    Managing relationship with accounting firm and auditor.

    Growth and strategy development

    Creating strategic plans, financial projections, and engaging and informing all relevant stakeholders, including funders and board members.
    Implementation of these plans on the team side, including frequent meetings with staff.
    Oversee geographic expansion where required.
    Interfacing with the Director of Development on fundraising, partnerships and communications strategy and support implementation of the same.
    Evolve the organization structure in line with growth.
    Coaching and mentoring the team members to deliver their full potential for the organization.

    External representation and management of key stakeholders

    Manage relationships with board members, including board reporting
    Represent Livelyhoods at strategic forums and to key stakeholders as needed
    Build relations with donors and funders in order to communicate LivelyHood’s vision and strategies to attract funding in collaboration with the Director of Development
    Building reports and being able to explain results to all key stakeholders, in particular funders and donors. nteracting with government actors as required.

    Requirements for the General Manager NGO Job

    You are excited about taking a business to the next level, a demanding job with a lot of responsibility
    You have been part of a rapidly growing organization, ideally with a network across the country
    You have managed a team of 5-10 people directly who had individuals and teams reporting to them
    You easily combine your strong for-profit mindset with your passion for social advancement
    You are resourceful and willing to roll up your sleeves to get things done
    You have a track record of successfully managing diverse stakeholders
    You have good financial management skills and have handled budgets, pricing/profit models and cashflow
    You have a track record of delivering an organization’s growth with clear and impressive measurable outcomes (in indicators like sales, subscriptions, distributors, market coverage, program reach)
    You are very comfortable with quantitative approaches and making decisions based on numbers and data
    You know how to create and adapt processes that help a business grow
    You have adjusted team structure along the growth journey and hired great people into the right places
    Creative in how to position and sell products that don’t “sell themselves” to customers with limited disposable income
    You take a developmental approach to managing people while being firm in pushing for and ensuring targets are met
    You thrive in environments where there are a lot of moving parts. You adjust quickly and incorporate new developments into your strategies
    Comfortable and experienced making decisions with limited data
    You are resourceful: On many occasions, you have been able to deliver a lot with little money
    You are highly self-motivated
    You have the ability to manage multiple stakeholders and be fluidly responsible to them
    Having exposure in East Africa beyond Kenya is highly preferred
    Highly preferred to have a background in financial management
    An undergraduate degree is required, a Master’s is preferred

    You would be a good fit with our organizational culture if:

    You want to serve and leave your mark in communities across Kenya
    You have strong interpersonal communication skills, with a high degree of empathy
    You are dynamic and excited to pivot when necessary to deliver the best possible outcomes
    You pursue learning outcomes for yourself and your team on every occasion, and pride yourself on being flexible and adaptable to changing circumstances
    You have a passion for social change through businesses-oriented interventions, and have a keen interest in keeping up-to-date with the latest innovations
    You are comfortable in varying social and professional settings, alternating between interacting with under-educated youth in slums, and high-level stakeholder meetings with institutional representatives

    Why work with us?
    Our work is very rewarding – you see lives changing before your eyes! You’re selling products not just for profit but to make a difference.
    As General Manager, you have a high level of ownership and responsibility – over 100 sales agents depend on you for their livelihoods. The role has a fulfilling level of autonomy: you can dream something into existence and implement it.
    We are a close-knit and committed team.
    We are growing fast, and sometimes we have to run to catch up with ourselves, so there’s always something to look forward to.
    We’re not afraid to innovate, and move quickly in tackling issues when we identify them, so you can have a major impact on the direction of the organization, and directly lead change.
    Other information
    The position is based in our Nairobi office (Kawangware) and we would strongly prefer a Kenyan citizen for this role. Occasional weekend work is required as per business needs. We are looking for candidates who are ready to commit to a minimum of 4-5 years. There is a six month probation period and we will agree on performance and learning objectives.

  • Program Officer Coordinator

    Program Officer Coordinator

    About the role
    You will join our regional team which identifies new grantee partners, manages all aspects of our active partnership model with over 200 current grantee partners, and implements all our activities and programming across the region.
    Besides handling work related to giving financial support to partners, you will drive initiatives to build community and promote partnership in learning and doing among SFF grantees. You will also play a key role in linking SFF grantees to opportunities to strengthen their capacity and grow their impact.
    Regional Program Officer Job Responsibilities
    Program/Grants Management: (65%)

    Support programmatic and administrative aspects of grant making throughout the year, including but not limited to review of applications, site visits, analysis of organizational health and effectiveness and giving written recommendations in a due diligence report.
    Manage relationships with grantee partners in a way that keeps in account the typical power dynamics in the grantmaking industry, upholding integrity, mutual respect and humility in interactions with ongoing and potential grantee organizations.
    Contribute to discussion and decisions in grantmaking calls.
    Formally and informally stay updated on SFF partners’ work and outcomes.
    Carry out activities to drive new applications of organizations in line with our criteria, especially for our growth countries. This includes attending and speaking at forums, seeking out referrals and positioning our brand in relevant ways.
    Contribute to trend mapping and research on opportunities to expand our work and grow our impact.

    Community Building: (15%)

    Organize and play an active role in SFF’s community initiatives, including but not limited to office hours, in-country peer learning forums, training workshops, and networking events, pulling in other players who may add value to our community.

    Organization Development: (10%)

    Serve as an advisor to SFF grantee partners to assist them to improve their organizational health and performance objectives, based on candidate’s skills.
    Work with service providers to design and execute trainings and other initiatives to meet SFF partners’ organizational needs.
    Collect needs and concerns from partners to shape SFF learning & active partnership initiatives and direction.

    Donor Engagement: (10%)

    Cultivate and steward relationships with funders in East Africa to leverage support for SFF grantees and promote grantee-centric practices.

    Requirements for the Regional Program Officer Job

    You are passionate about locally-driven development and excited about identifying and supporting visionaries that have bold ideas to positively transform their communities.
    You are an East African citizen and preferably have experience working in multiple East African countries.
    You have at least 4-5 years of experience working with nonprofit organizations or social enterprises in East Africa.
    Previous private sector experience with strong exposure to understanding organizations and communities will also be considered (in advisory, investment, project management, marketing etc).
    Strong program management skills, with a proven track record to manage overall timelines, drive outcomes, improve existing concept and engage various stakeholders.
    Strong ability to synthesize information from various sources and develop unique insights on an issue. You have a natural drive to understand a topic deeply and widely.
    You understand realities of community development, balancing the macro view with the realities of driving change on the ground. You know the realities and needs of social sector organizations in a range of areas including programs, strategy and leadership.
    Strong skills in managing relationships and partnerships with diverse individuals remotely and in-person.
    You are a clear communicator and have strong writing skills.
    You are bold and confident to share your opinions with a multicultural team and can tailor your approach to working with various colleagues.
    You thrive in an unstructured environment, are at peace with ambiguity, and solve problems creatively and efficiently.
    You have learned how to talk about your weaknesses and mistakes in the workplace and value honesty.
    You love collaboration, and you naturally motivate yourself to deliver when working alone.
    You have strong interest in developing yourself and your peers.
    You easily navigate Microsoft Word, Excel, Google Drive, etc.

    Other desirable skills include:

    Launching and/or managing community initiatives (e.g event series, learning forums), tracking and interpreting community metrics.
    Designing quality adult-learning experiences and resources.

    Why work with us

    Mission and Impact: We want to change the face of philanthropy while uplifting incredible local leaders (who we like to call rockstars).  Every day we support local leaders changing the lives of communities and youth.
    Career Development: We hire ambitious young people and support them to develop their skills and leadership potential. We support each other to grow and propel even further in their career trajectory.
    Autonomy: We hire smart and talented people and let them lead the way. You will get a team of 11 behind you for support but will be given the autonomy (and responsibility!) to take control of your role and participate in strategic decisions in your department.
    Work Hard, Play Hard: We put in the extra time and go the extra mile to support our partners. But we also love to laugh, have fun, and enjoy the camaraderie we’ve built amongst our team. We can find some levity even in tough situations.
    Variety and Adventure: We support 200+ partners across 20+ African countries. Even if travel isn’t a large part of your role, you will get to experience new cultures, places, and exciting organizations across the continent.
    Benefits: We believe in supporting the well-being of our employees, so we offer healthcare cover, flexible hours and performance-based incentives.

    Other information
    We are looking for an East African Community Citizen. You will work out of our Nairobi office with around 50% travel across East Africa. We will consider the Regional Program Officer being based in another East African capital if preferred.
    Due to the nature of this work, working hours can extend in the evening and on the weekend from time to time. We will agree on a six-month probation period with learning and performance goals.

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