Jobs Kenya

Company Type: Sector in N / A

  • Field Operations Engineer-Transmission/GSM – Central Region (Nyeri)

    Field Operations Engineer-Transmission/GSM – Central Region (Nyeri)

    Our client, a leading telecommunications provider seeks to recruit a Field Operations Engineer-Transmission/GSM.

    The job purpose will be to perform maintenance and operations activities within assigned area, ensuring the quality and continuity of the services as per the set KPIs, within the budgeted costs. Execute and follow-up the network extensions. Detect and give warning about dysfunctions of network elements 

    Responsibilities

    Attend to equipment faults logged in through the trouble ticket (TT) system in compliance with corrective maintenance KPIs.
    Perform preventive routine maintenance to ensure consistent equipment & environs health checks.
    Work in Coordination with Support and NMC teams while analysing fault incidents, to ensure that accurate & timely correction is achieved and that clears are confirmed and communicated as necessary.
    Propose improvement actions of the network structure.
    Accurately carry out preventive maintenance program and make reports on the same.
    Jointly perform new site commissioning tests with equipment vendors and only accept links/sites that qualify criteria set in the engineering standards & equipment factory specifications
    Compile and submit reports on all maintenance related matters and attend to meetings daily for evaluation
    Establish and show cause of link failure by filling in the reason for outage (RCA) form and produce evidence as and when a demand of the same could be made.

    Qualifications- Academic and Professional

    Bachelor’s Degree in Telecommunication
    Lean six sigma – Yellow belt
    CCNA Certification
    Valid Driving License

    Experience

     2 years’ experience in transmissions network maintenance.

    Technical Competencies

    Network Management Systems
    Radio rigging
    Knowledge of GSM 2/3G/4G architecture
    Good understanding of BSS/transmission technology.
    Microsoft Office
    Customer focus
    Planning and organizing
    Troubleshooting

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Field Operations Engineer-Transmission/GSM – CENTRAL on the Subject line.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Direct Sales Agent (DSA)

    Direct Sales Agent (DSA)

    Job Purpose

    To market and sell Company products and services to all customers in a professional manner.
    The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

    Key Responsibilities

    Generate Sales – as per Targets – for Airtime, Acquistions & Devices
    Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
    Manage daily cash float and account for daily sales
    Support and implement the customer experience improvement strategies for increased sales
    Offer technical support to customers especially on configuration of data devices.

    Qualifications- Academic and Professional

    Diploma/Bachelor’s Degree in Business, Marketing or related field

    Experience

    At least 1 year experience in sales

    Technical competencies

    Marketing skills
    Product Knowledge
    Upselling and Cross selling
    Solution Oriented
    Customer relationship management.

    Core competencies

    Customer focus
    Networking and building partnerships
    Influencing and negotiating
    Analytical thinking

    Leadership competencies

    Strategic orientation
    Business Acumen
    Results orientation
    Developing self/others

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Direct Sales Agent – NYALI OR WAJIR on the Subject line.Candidates should indicate their preferred location.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Senior UX Researcher – (GB)

    Senior UX Researcher – (GB)

    What you’ll get to do:

    Conduct User Research: Lead and execute qualitative and quantitative research across the full lifecycle (planning, conducting, analyzing, and reporting) using methods such as ethnographic observation, interviews, surveys, contextual inquiry and concept testing, with a strong emphasis on understanding local users’ needs and behaviors.
    Cross-team Collaboration: Act as primary point of contact for all team research needs – from generative projects to evaluative quick wins. Provide thoughtful guidance to product leaders, product managers, designers and marketers to turn vague business needs into actionable research questions. Use your research findings to guide and support the product roadmap and strategic decision-making.
    Market and Industry Research: Stay up-to-date on industry trends, competitive landscape, and market dynamics to provide relevant research and insights that align with market conditions.
    Country-Specific Intelligence: Serve as the go-to expert on Kenyan user needs and market trends, ensuring that your insights help to localize the product for maximum market penetration and growth.

    To succeed in this role, we think you should have

    Experience: 5+ years of experience in UX research with a focus on digital products, preferably in B2C or B2B fintechs.
    Research Skills: Proficiency in end-to-end UX research methods (qualitative and quantitative) and experience building user community, and using research tools like UserTesting, UsabilityHub, UserZoom etc.
    Data Interpretation: Strong ability to analyze data, identify trends, and make recommendations that drive business outcomes.
    Communication: Strong written and verbal communication skills, able to present research findings to both technical and non-technical audiences.
    Market Knowledge: Strong knowledge of the Kenyan market, including local consumer behaviors, cultural contexts, and regulatory environment. Prior research experience in Kenya is a must-have.

    Apply via :

    job-boards.eu.greenhouse.io

  • Business Development Manager

    Business Development Manager

    The Role

    As the Business Development Manager for Kenya, you will play a key role in driving the growth and success of Pepperstone’s business across the African region. You will take ownership of managing and nurturing relationships with African partners, overseeing the entire partner lifecycle—from sales and conversion to ongoing support, retention, and relationship management of both partners and their clients. This role offers you the opportunity to create and implement a strategic plan aimed at expanding our presence and growing the business in the African market.

    You will be supported by our marketing and compliance teams, as well as collaborate with senior stakeholders to ensure the smooth execution of your strategy and enhance partner-related revenue.
    To thrive in this position, you will need to be a proactive relationship builder with a strong understanding of financial markets and trading strategies. Leveraging your network and expertise, you’ll introduce new business opportunities, foster long-term partnerships, and drive sustainable growth for Pepperstone in the region.

    As our Business Development Manager your key generalist responsibilities include, but not limited to

    Identifying and cultivating new partnerships and IB relationships to drive the Company’s business objectives and targets throughout the African Region.
    Taking initiative in exploring and presenting opportunities that align with our growth aspirations and strategies within the IB partners sector.
    Spearheading and implementing IB-related projects and initiatives in collaboration with senior stakeholders to foster regional development.
    Establishing new IB relationships that will support the Company’s strategic goals across the African landscape.
    Engaging with IBs to introduce the Company, showcase our services, and understand the needs and unique situations of each new Affiliate.
    Setting up meetings, whether in-person or virtual, with both new and existing IBs to promote business growth.
    Traveling to diverse locations to lead seminars and educational sessions with IBs.
    Facilitating an onboarding process for new IBs, guiding them on how to navigate their affiliate panel and utilize available systems.
    Clearly explain the commission structure to IBs, and where necessary, negotiate alternatives.
    Keeping IBs informed about our range of products and current marketing initiatives.
    Consistently meeting and exceeding business development targets as outlined.

    About you

    Proficient in English, both in spoken and written forms.
    At least 5 years of experience in the Forex and CFD industry, showcasing a strong track record of meeting and exceeding targets.
    CISI Level 2 qualification is essential.
    Experience in nurturing relationships with IB partners and driving initiatives to foster business growth.
    Outstanding communication skills, with a knack for crafting and delivering impactful presentations tailored to diverse partners.
    Excellent negotiation and problem-solving capabilities.
    Proven ability to work collaboratively with stakeholders across all levels, fostering productive relationships to resolve challenges.
    Deep understanding of financial markets and trading strategies.
    Strong numerical skills; comfortable working with data and figures.
    Quick to adapt in dynamic environments and support others in doing the same.
    Proven track record of conflict resolution and overcoming challenges.
    Dedication to embodying the values of Pepperstone.
    Committed to continuous learning and professional growth.

    Why you will enjoy working with us

    Competitive salary structure including company bonus scheme
    Genuinely collaborative and friendly culture
    Flexible and hybrid working
    Remote working option – work from anywhere for up to 6 weeks per year
    Ongoing personal development & learning opportunities
    3 paid volunteering days per year & Workplace Giving Program
    Periodic recognition and reward programs for outstanding performance and achievements
    Frequent events and celebrations
    Comprehensive medical insurance with coverage for your healthcare needs
    Employee Assistance Program & Wellbeing Initiatives

    Apply via :

    jobs.workable.com

  • IT Infrastructure Engineer B2B Sales Executive

    IT Infrastructure Engineer B2B Sales Executive

    The IT Infrastructure Engineer is responsible for designing, implementing, and maintaining clients IT systems and infrastructure. This role involves ensuring the reliability, scalability, and performance of critical systems, as well as integrating new technologies and solutions to meet the business needs. The Engineer will collaborate with other teams in the company to optimize system performance, troubleshoot complex issues, and enhance overall IT operations. 

    Job Description:

    Configure and maintain network devices (routers, switches, firewalls, and VPNs) to ensure secure and efficient network operations.
    Analysis of server/storage hardware and operating system software(service improvements, upgrades and system patching.
    Identifying and resolving infrastructure-related issues, including network connectivity, server failures, and performance bottlenecks, in a timely manner.
    Building, implementing, and supporting IT infrastructure solutions, encompassing server hardware, network devices, storage systems, and virtualization technologies.
    Maintenance of systems documentation and procedures.
    Remote monitoring and analyzing system performance, network traffic, and application performance to identify and resolve issues proactively using remote management and monitoring tool(RMM).
    Work closely with other IT team members and departments to ensure alignment and integration of infrastructure with organizational needs.
    Installing, configuring, and maintaining server operating systems, network protocols, and storage management systems.
    Provide technical support and training to staff and end-users on infrastructure-related issues.

    Requirements:

    Bachelor’s degree/diploma in Computer Science, Information Technology, or a related field.
    Minimum of 3-5 years of experience in IT infrastructure management or a similar role.
    Excellent analytical and problem-solving skills with the ability to troubleshoot and resolve complex issues.
    Relevant certifications such as CompTIA Network+, Cisco CCNA/CCNP, Microsoft Certified: M365 Administration, Azure Administrator.
    Strong knowledge of networking protocols, server hardware, virtualization technologies, cloud platforms(M365), and various operating systems (Windows, Linux).
    Experience with configuration of Firewalls and switches, ideally Cisco/Sophos/Fortinet.
    Strong Networking fundamentals and management, understanding of OSI model and resolving complex networking problems
    Knowledge of Active Directory deployment and management.
    System Administration Techniques – understanding OS Performance, Microsoft and UNIX/Linux enterprise hardware and storage.
    Strong oral, written, interpersonal communication and leadership skills.
    Attention to details and analytical thinking
    Ability to work effectively both independently and as part of a team in a fast-paced environment.

    Skills.

    Proven experience in building and deploying IT Infrastructure technologies.
    Experience with ITIL framework and IT service management.
    Knowledge of monitoring tools like  Zabbix for monitoring network and server and remote management and monitoring tool (RMM).

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales Executive-Mombasa

    Sales Executive-Mombasa

    Role Objective

    A hospitality-based firm in Mombasa seeks to add to their team an aggressive yet organized personnel in order to improve their operational activities.

    Core Duties and Responsibilities

    Implementation of marketing strategies
    Organize and attend marketing activities or events to raise brand awareness
    Plan advertising and promotional campaigns for products or services on a variety of media (social, print, digital etc.)
    Prepare content for the publication of marketing material and oversee distribution
    Conduct market research to identify opportunities for promotion and growth
    Develop, implement and deliver sales targets as per sales plan.
    Build relationship with external partners who include key corporate clients within the region.
    Conduct regular need-based market research to gather relevant data in order to analyze products, services, competition and trends.
    Gather and document regular feedback from clients, communicate to respective heads of departments and work on a clear action plan.
    Effectively communicate and promote products, services, packages, plans, features, and benefits to existing and prospective clients.
    Contribute to the long-term marketing plan to drive forward agreed company objective.
    Maintain, build and update a mailing database.
    Maintain continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
    Perform administrative duties such as handling of utility bills, licenses required etc
    In charge of reception duties such as welcome visitors, enquiries, respond to calls and emails correspondence.
    Perform other duties as allocated.

    Job Specifications and Qualifications

    Bachelor’s Degree in Business Administration or related field.
    Minimum 2 years’ experience in sales.

        Key Competencies

    Excellent communication skills.
    Solid knowledge of marketing techniques and principles
    Team player with a customer-oriented approach
    Social Media Savvy Skills

    If interested in the position and meet the above requirements, kindly send your CV on or before 28th September 2024 to the email careers@emergeegressconsulting.com and indicate the position applied for in the subject line. Only shortlisted applicants will be contacted.

    Apply via :

    careers@emergeegressconsulting.com

  • Operations Manager

    Operations Manager

    Overview:

    eBee Kenya is looking for a dynamic and team-focused Operations Manager to lead our growing team in Nairobi. This key role will oversee the smooth functioning of our assembly, maintenance, and compliance operations, ensuring efficiency and high safety standards. The successful candidate will collaborate closely with the Head of Operations to foster a positive and productive team environment, driving operational excellence and regulatory compliance across all locations. Experience in managing and scaling teams in an operational setting is essential, along with a passion for e-mobility.

    Key Responsibilities:

    Team Leadership:

    Supervise and support a team of 3 Shopfloor Managers (Assembly, Maintenance, Compliance).
    Oversee a group of 20 mechanics, ensuring effective task allocation and performance.

    Standard Operating Procedures (SOPs):

    Develop, implement, and maintain SOPs for all operational activities.
    Ensure all team members are trained on SOPs and follow them consistently.

    Efficiency:

    Identify and implement strategies to enhance operational efficiency.
    Monitor key performance indicators (KPIs) and report on performance metrics.

    Reporting and Alignment:

    Regularly report to the Head of Operations on operational performance, issues, and improvements.
    Align operations with the strategic goals set by the Head of Operations and senior management.

    Assembly:

    Manage and streamline the assembly processes to ensure timely and high-quality output.
    Work with the Assembly Manager to identify areas for process improvement and implement solutions.

    Maintenance:

    Ensure all maintenance activities are carried out efficiently and to the highest standards.
    Collaborate with the Maintenance Manager to develop and implement preventive maintenance programs.

    Compliance:

    Ensure all operations comply with internal policies and external regulations.
    Work with the Compliance Manager to stay updated on relevant regulations and standards.

    Facilities:

    Manage facility team (Groundskeeper/ Cleaning staff/ Security)
    Oversees all aspects of facility management.

    Safety:

    Promote a culture of safety within the team.
    Ensure adherence to safety protocols and conduct regular safety audits and training sessions.

    Licensing:

    Oversee the licensing processes, ensuring all necessary licenses are obtained and renewed in a timely manner.
    Maintain accurate records of all licensing activities and compliance documentation.

    Location Management:

    Oversee multiple operational locations, ensuring consistency and high standards across all sites.
    Conduct regular site visits and audits to ensure compliance with company standards and procedures.

    The position will be filled on a rolling basis, applicants are advised to apply at the earliest opportunity. Fill the website form, or send your application to recruitment@siksikanation.com

    Apply via :

    recruitment@siksikanation.comI

    ebee.africa

  • Shop Team Leader – Mwingi and Likoni Shops

    Shop Team Leader – Mwingi and Likoni Shops

    Job Purpose

    To market and sell Company products and services to all customers in a professional manner.
    The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate.

    Key Responsibilities

    Generate Sales – as per Targets – for Airtime, Acquistions & Devices
    Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
    Manage daily cash float and account for daily sales
    Support and implement the customer experience improvement strategies for increased sales
    Offer technical support to customers especially on configuration of data devices.

    Qualifications- Academic and Professional

    Diploma/Bachelor’s Degree in Business, Marketing or related field

    Experience

    At least 1 year experience in sales

    Technical competencies

    Marketing skills
    Product Knowledge
    Upselling and Cross selling
    Solution Oriented
    Customer relationship management.

    Core competencies

    Customer focus
    Networking and building partnerships
    Influencing and negotiating
    Analytical thinking

    Leadership competencies

    Strategic orientation
    Business Acumen
    Results orientation
    Developing self/others

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Shop Team Leader – Likoni, Mwingi on the Subject line.Candidates should indicate their preferred location

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Trade Development Representatives (TDR)

    Trade Development Representatives (TDR)

    Job purpose

    To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.

    Key Responsibilities

    SSO & Agent Recruitment & Mapping – Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
    Call rate -Visit SSOs & Agents regularly using agreed route plans (beat plans).
    Training and delivery of business tools -Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
    AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
    Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
    Merchandising–Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets

    Qualifications- Academic and Professional

    Diploma or Bachelor’s Degree in Business, Marketing or related field

    Experience

    At least 1 year experience in sales and distribution role in an FMCG or Telcos

    Competencies

    Customer focus
    Influencing and negotiation skills
    Networking and building partnerships
    Analytical thinking

    Applicants who meet the requirements stated above should send their application letter, Expected salary and detailed CVs with a day– time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with  TDR – Malindi, Watamu, Bombolulu, Mshomoroni, Lamu Mainland, Lamu Island, Kongowea, Mombasa Road, Naivasha cbd, Bahati, Kondele (Kisumu), Busia, Siaya, Kaptangat, Langas, Kitale west, Kachibora, Cherenganyi, Marsabit, Salama, Mwingi on the Subject line. Candidates MUST indicate their preferred location.

    Apply via :

    jobs1@hcsaffiliatesgroup.com

  • Aesthetician Registered Nurse (RN) Nurse Practitioner (NP) Operations Manager Personal Assistant (PA) Massage Therapist Cosmetologist

    Aesthetician Registered Nurse (RN) Nurse Practitioner (NP) Operations Manager Personal Assistant (PA) Massage Therapist Cosmetologist

    As an aesthetician at our beauty spa, you will play a key role in delivering high-quality skincare and beauty treatments to our clients. You will provide personalized consultations, recommend appropriate services and products, and perform treatments that enhance the appearance and well-being of our clientele. Your expertise and dedication to customer satisfaction will contribute to the success and reputation of our spa.

    Responsibilities:

    Client Consultation: Conduct thorough consultations to assess clients’ skincare concerns, goals, contraindications and preferences. Analyze skin conditions and recommend suitable treatments and home care regimens.
    Skincare Treatments: Perform a variety of skincare treatments, including facials, chemical peels, micro-dermabrasion, micro-needling and facial massages. Customize treatments based on clients’ individual needs and concerns.
    Hair Removal: Administer waxing and/or laser services for facial and body hair removal. Ensure precision and thoroughness while minimizing discomfort for clients.
    Product Recommendation: Educate clients about skincare products and recommend appropriate products for their specific needs. Promote retail sales of skincare products to enhance treatment results and maintain skin health.
    Client Education: Provide comprehensive skincare advice and post-treatment care instructions to clients. Offer guidance on maintaining healthy skin through proper skincare routines and lifestyle habits.
    Sanitation and Hygiene: Adhere to strict sanitation and hygiene standards to maintain a clean and safe environment for clients. Sterilize equipment, work tools, treatment rooms, professional products used and worktops. Sanitize and dispose hazardous materials properly. Clean the assigned tools of the day as per the protocols guided by the sanitization guidelines and the cleaning schedule.
    Appointment Management: Schedule and correspond with repeat clients’ via the CRM system. Phone call follow-up with clients must be conducted over the company’s official lines.
    Continuing Education: Stay updated with the latest skincare trends, techniques, and products through ongoing education and training. Seek opportunities to enhance your skills and knowledge in the field of aesthetics.

    Qualifications:

    State licensure or certification as an aesthetician.
    Proven experience in performing skincare treatments in a spa or clinical setting.
    In-depth knowledge of skincare ingredients, products, and treatment modalities.
    Excellent interpersonal and communication skills, with the ability to build rapport with clients.
    Strong attention to detail and a commitment to delivering exceptional service.
    Ability to work effectively both independently and as part of a team.
    Basic computer skills for maintaining client records and scheduling appointments.

    go to method of application »

    Apply via :

    careers@skinrevealaesthetics.co.ke