Jobs Kenya

Company Type: Sector in N / A

  • Customer Care-Representative Customer Care Team Leader Telemarketer

    Customer Care-Representative Customer Care Team Leader Telemarketer

    Qualifications

    Proven experience in Gaming Industry,
    Experienced in Customer Service role is a plus.
    Must be able to work in a fast-paced environment, with a high level of initiative & resourcefulness.
    Ability to manage multiple tasks simultaneously and able to work under pressure & with minimum supervision.
    Working knowledge of MS Office applications and Telephone Systems.
    Excellent communication and presentation skills.
    Skilled in negotiation and dealing with complaints.
    Persistent and results-oriented.
    Patient and able to handle customer rejection.
    Must have strong work ethics and willingness to learn in all aspects of the position.
    Should possess good personal integrity, with a high sense of responsibility and accountability.
    Should be a team player and very flexible to work in a dynamic and often hectic environment.
    Proficient in Swahili and English.
    High school diploma; BSc/Ba is a plus.
    Between 20 to 32 years old.
    Male and Female.
    Residence in Nairobi.
    No criminal record

    Job Summary
    We are looking for an enthusiastic Customer Care Representatives to handle inbound and outbound calls for our company.
    The Customer Care Representative is accountable for the delivery of high-quality professional services in accordance with the general best practices of a Customer Service.
    The goal is to promote business growth by expanding the company’s clientele.
    Job Responsibilities

    Promote the company and all its services over the phone and through other communication channels like e-mail and approved social media platforms.
    Maintain a high degree of product knowledge and service expertise.
    Promote and enhance the company’s reputation by providing professional, prompt and effective assistance to customers.
    Answering the customer claims and solving problems.
    Promptly handling and resolving customers’ issues through call, email, and approved social media platforms while maintaining the set quality standards of customer service delivery.
    Understanding customer needs and providing efficient feedback to the Customer Care Team Leader and/or Supervisor.
    Educate and advise customers on the company’s marketing strategies and ongoing promotions.
    Make follow-ups to ensure that escalated customer issues are resolved in a timely manner.
    Listening to the customers’ needs and assisting them in making a well informed decision.
    Perform any other assigned duties.

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  • Frontend (VUE) Developer

    Frontend (VUE) Developer

    Job description
    This is a great opportunity for experienced web technology experts with an entrepreneurial spirit to be part of a pioneering initiative in Nairobi. We are ScrummIT and we just touched down in Nairobi. We are ambitious. We are international. And we breathe Agile development.
    We’re looking for Javascript (VUE) developers to work on web development projects for major international customers. This role will allow you to work with the best developers in The Netherlands and China, learn and develop new skills and meet our clients in Amsterdam.
    What you will help build:

    Complex software solutions for major international customers in close collaboration with our CEO and product owner
    Code that is efficient, reusable, reliable and high quality
    Awesome applications that have the best possible performance, quality and responsiveness
    Project teams that work with focus and commitment to identify bottlenecks, bugs and solutions to solve and address these issues

    What you must have:

    Experience writing high quality HTML5 and CSS3
    Experience writing Javascript ES6 and ES7
    Using library frameworks like Vue, React, and minimal Angular 2 (and up)
    Testing Frameworks such as: Selenium / JEST
    Knowledge of SASS, Less, or another CSS preprocessor
    GIT workflow management

    What we have to offer:

    Competitive salary package with full Medical coverage
    A 1-on-1 connection with the best and brightest developers in The Netherlands and China
    Close collaboration with Project Managers and Product Owners to get that international feel of doing business
    Inhouse and external training to bring yourself and the company to the next level
    An Agile coach that guides and trains you on a daily base
    An active role in a distributed/remote and 100% online development team
    The possibility to travel to Amsterdam and meet our international client

  • Restaurant Supervisor

    Restaurant Supervisor

    Job Description
    Key Responsibilities

    Responsible for the business performance as well as maintaining high standards of food, service, health and safety.
    Coordinating and supervising restaurant staff.
    Submit weekly and monthly reports.
    Ensure continuous staff development.
    Ensure superior customer care including getting feedback both all positive and negative.
    Ensuring all employees adhere to the company regulations.
    Participate in staff recruitment, training and motivation.
    Ensuring utilization and accountability of stock.
    Control stock levels and timely ordering supplies.

    Qualification and Skills

    Diploma from Utalii College in Hospitality management or any other recognized institutions.
    At least 3 years experience in supervisory position in a recognized hotel.
    Must have a letter of recommendation from previous employer.
    Good organizational skills.
    Pleasant, polite manner for dealing with public as well as staff.
    Must demonstrate excellent interpersonal and communication skills.
    Must be familiar with POS System

  • Field Officer

    Field Officer

    Project Background:
    Job responsibilities:
    The Field Officer will report to the Regional Coordinator and will be based in the county.
    The role will primarily include the following;

    Attendance monitoring on the selected project schools
    Data collection, entry and management of field data
    Getting official project documents signed by schools
    Training teachers on iMlango equipment and portal
    Offering technical support to the schools
    Enhancing customer relationship between project and the school
    Setting the benchmark for best practices within the project
    Assist line manager in creation of work plans and schedules.
    Roll out micro-finance initiative in the selected schools.
    Performing regular quality checks.

    Job requirements:

    A degree or diploma in education or ICT or equivalent;
    Experience in running community-based field activities;
    Must have developed good intercultural orientation;
    Interest in and willingness to travel within Kenya;
    Adaptable, flexible nature Originate or reside in the project county
    Ability to establish and maintain good relationships with all the stakeholders
    Excellent verbal and written communication skills
    Good reporting skills as per the donor expectations

  • Literacy Education Advisor

    Literacy Education Advisor

    Scope of Work

    Develop teacher-training materials to support English Teachers in the iMlango Schools
    Provide knowledge and resources on specific English curriculum approaches for the New Kenya Curriculum for Primary Schools
    Train iMlango field Staff on effective ways to support Literacy teachers
    Conduct continuous schools visits in the 4 counties to support Literacy teachers on instructional design
    Contribute to research and development by providing a classroom perspective which are effective in promoting learning outcomes

    Education, Experience and Skills set required:

    A Bachelor’s’ Degree in Education, English
    5+ years of classroom teaching English in primary (or secondary) schools in Kenya
    Experience in curriculum planning and delivery, e.g. as an English Head of Department
    Strong understanding of literacy pedagogy, evidenced by training and practice and with a particular focus on developing learners’ foundational literacy skills
    Experience in implementing ICT to achieve learning gains
    Experience in delivering training e.g. as a TSC ToT

    Engagement Terms:
    This is a 24-month full-time role with renewal possibilities as per the length of the iMlango Project
    Domiciled in the Kenya Office in Nairobi and with multiple visits to the counties’ schools continuously

  • Senior Frontend Developer

    Senior Frontend Developer

    Job description
    This is a great opportunity for experienced web technology experts with an entrepreneurial spirit to be part of a pioneering initiative in Nairobi.
    We are ScrummIT and we just touched down in Nairobi. We are ambitious. We are international. And we breathe Agile development.
    We’re looking for Senior Frontend Developers to work on web development projects for major international customers. This role will allow you to work with the best developers in The Netherlands and China, learn and develop new skills and meet our clients in Amsterdam.
    What you will help build:

    Complex software solutions for major international customers in close collaboration
    with our CEO and product owner
    Code that is efficient, reusable, reliable and high quality
    Awesome applications that have the best possible performance, quality and
    responsiveness
    Project teams that work with focus and commitment to identify bottlenecks, bugs and
    solutions to solve and address these issues
    A team culture based on collaboration, trust, respect and openness

    What you must have:

    Experience writing high quality HTML5 and CSS3
    Experience writing Javascript ES6 and ES7
    Using library frameworks like Vue, React, and minimal Angular 2 (and up)
    Using Angular implies you know Typescript
    PWA (progressive web application) experience is desired
    Familiarity of cross-browser compatibility issues and approaches
    Experience with responsive design and frameworks
    Testing Frameworks such as: Selenium / JEST
    Experience with sketch is a big plus
    Strong knowledge of development best practices including unit and functional tests,
    CI, code reviews and documentation
    Knowledge of SASS, Less, or another CSS preprocessor
    GIT workflow management
    You have heard of that thing called Agile / Scrum and desperately want to be involved in it

    What we have to offer:

    Competitive salary package with full Medical coverage
    A 1-on- 1 connection with the best and brightest developers in The Netherlands and China
    Close collaboration with Project Managers and Product Owners to get that international feel of doing business
    Inhouse and external training to bring yourself and the company to the next level
    An Agile coach that guides and trains you on a daily base
    An active role in a distributed/remote and 100% online development team
    A voice in shaping and enabling our goal to grow to 25 developers in Nairobi
    The possibility to travel to Amsterdam and meet our international clients
    Regular hackatons and Freaky Fridays to work on your own initiatives

  • Food & Beverage Service Supervisor Food & Beverage Controller

    Food & Beverage Service Supervisor Food & Beverage Controller

    Job Description
    Minimum qualifications

    Diploma in food and beverage supervision –from Utalii College
    At least 3 years working experience in a similar role
    Computer literate /proficiency in Ms Excel a must 
    Mature with strong people skills

    Job summary

    Monitoring serving process and ensure food orders are prepared in good time.
    Delegating and monitoring staff activities. 
    Checking all served orders are receipted and corresponding payments done. 
    Ensure the staff’s knowledge of restaurant’s special packages, promotions

    Duties and responsibilities 

    Reporting at work at 6am to supervise and oversee stock issuances at the stores
    Supervise and direct restaurant staff ,planning rotas and covering sickness absence as appropriate
    Maintenance and tracking of attendance record to ensure that all staff report to work and leave at the required time 
    Oversee preparation of breakfast and ensure tea and snacks are ready in good time
    Conduct morning meetings/hurdles with the team to review daily performance
    Ensure efficient operation of all catering services 
    Daily reconciliation of stock, confirming issuances ,actual sales, expected sales and the closing stock do reconcile to zero discrepancies
    To ensure all stock/food discrepancies are fully accounted for and escalated to management for recoveries. 
    Relay sales report, discrepancies and departmental performances to management for financial analysis
    Report all breakages of utensils, equipment and any other incident to management
    Oversee and supervise lunch preparation and provision.
    Confirm that all food orders out of the Bain Marie have been accurately receipted for and served with appropriate portions. 
    Ensure all orders for outside catering are prepared well and promptly delivered
    To maintain accurate stock balance 
    Handle staff schedule and attendance record
    Delegating and monitoring staff activities

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  • Senior Developer .NET

    Senior Developer .NET

    Job description
    We’re looking for Senior Software Engineers to lead web development projects for major international customers. If you are a team leader with a passion for .NET then keep on reading! This role will allow you to learn and develop new skills, work with the best developers in The Netherlands and China, as well as be the centre point of the growth of our company.
    What you will help build:

    Complex software solutions for major international customers in close collaboration with our CEO and product owner
    Code that is efficient, reusable, reliable and high quality
    Awesome applications that have the best possible performance, quality and responsiveness
    Project teams that work with focus and commitment to identify bottlenecks, bugs and solutions to solve and address these issues
    A team culture based on collaboration, trust, respect and openness

    What you bring to the table:

    Writing awesome code is in your blood. You have years of experience to bank on.
    Understanding complex, multi layered & loosely coupled architecture documents is peanuts for you.
    You think we are foolish for guessing that you don’t know what words as TDD, CI, CD, DevOps, Gitt pushes, Cloud services, Microservices, Bamboo and noSQL are.
    Next to .Net you obviously know your Vue.js, React, HTML5, CSS and so on.
    Quality is important to you. You practice unit testing, integration testing, code reviews and constant communication to ensure the best outcome.
    You are committed to the bigger picture of large software ecosystems; you are constantly thinking about the future when building new applications and features.
    You are not afraid to challenge the status quo when necessary, and at the same time respect the opinions presented by your team.
    You have heard of that thing called Agile / Scrum and desperately want to be involved in it.

    What we have to offer:

    Competitive salary package with full Medical coverage
    A 1-on-1 connection to the best and brightest developers in The Netherlands and in China. They are Microsoft Gold certified and the best in the field.
    Close collaboration with Project Managers and Product Owners to get that international feel of doing business.
    Inhouse and external training to bring yourself and the company to the next level
    An Agile coach that guides and trains you on a daily base.
    An active role in a distributed/remote and 100% online development team.
    A voice in shaping and enabling our goal to grow to 25 developers in Nairobi.
    The possibility to travel to Amsterdam and meet our international clients.
    Regular hackatons and Freaky Fridays to work on your own initiatives.

  • Director of Investments

    Director of Investments

    Job description
    The Director of Investments is a newly created role, established to fulfill the organisation’s growth targets in Kenya. You will be responsible carrying deals from concept to conclusion.
    The Director of Investments is instrumental in evaluating, structuring, negotiating and concluding high volume of deals as quickly as possible.
    If you consider yourself creative, entrepreneurial, deal-focused and you have a solid track record in making investment decisions in the SMME / consumer lending environment this could be an ideal next challenge for you.
    Key focus areas:

    Deal-sourcing with the emphasis on drawing on your existing network to find new opportunities to invest in
    Deal evaluation, structuring, negotiation and conclusion.
    Client facing deal management
    Strategic leadership of an existing team and expanding the team by taking charge of hiring, training and mentoring the team.
    Project management
    Quantitative decisioning, seeing ‘through the data’ to identify incorrect assumptions and / or red flags in prospective investee companies

    Ideal candidate profile:

    Based in Nairobi, Kenya OR willing to relocate to Nairobi (frequent travelling to Kenya can also be considered but is not ideal)
    Experience with full life-cycle of deal making: originate, negotiate and bring the transaction to a close i.e. handing the process of managing the deal, negotiating the terms and finding the structure
    Strong client relationships, developed by managing large complex deals – simply put: someone who keeps asking: ‘how do I get this deal over the line’
    At least 10 years’ experience, of which at least 3 at Principal /portfolio manager/ or key decision-maker level. This individual will have either made the final decision to invest, or brought the deals to the investment committee with a recommendation.
    Preferential, but not essential, is exposure to retail credit / retail lending risk with, or some on-the-ground work experience in a consumer lending environment
    Entrepreneurial, creative mind-set; suited to a start-up environment

  • QA Developer .NET Core Developer

    QA Developer .NET Core Developer

    Job description
    This is a great opportunity for experienced web technology experts with an entrepreneurial spirit to be part of a pioneering initiative in Nairobi. We are ScrummIT and we just touched down in Nairobi. We are new. We are ambitious. We are international. And we breathe Agile development.
    To complete our team of frontend and .NET Core backend developers, we are looking for a QA developer. With emphasys on the word developer. We are not looking for testers! We are looking for developers who are able to automate the QA process via scripts in Cypress / Nightwatch / Selenium.
    About the position:
    We’re looking for QA developers to form web development teams for major international customers. If you are a team player with a passion for automation please keep on reading! This role will allow you to learn and develop new skills, work with the best developers in The Netherlands and China, as well as be the centre point of the growth of our company.
    What you will help build:

    A start-up company in Nairobi;
    Complex software applications for major international customers;
    Awesome e-commerce, meta search platforms or loyalty solutions that have the best possible performance, quality and responsiveness;
    Project teams that work with focus and commitment;
    A team culture based on collaboration, trust, respect and openness

    What you bring to the table:

    You have delivered automated QA projects before on frontend and backend.
    Writing awesome code is in your blood. You have years of experience to bank on.
    Understanding complex, multi development processes is peanuts for you
    You think we are foolish for guessing that you don’t know what words as TDD, CI, CD, DevOps, Gitt pushes, Cloud services, Microservices, Bamboo and noSQL are.
    Quality is important to you. You know about unit testing, integration testing, regression testing, CI pipelines, Cypress, Nightwatch and Selenium.
    You are committed to the bigger picture of large software ecosystems; you are constantly thinking about the overall quality when building new applications and features.
    You have heard of that thing called Agile / Scrum and desperately want to be involved in it.

    What we have to offer:

    Competitive salary package with full Medical coverage
    A 1-on-1 connection to the best and brightest developers in The Netherlands and in China. They are Microsoft Gold certified and the best in the field.
    Close collaboration with Project Managers and Product Owners to get that international feel of doing business.
    Inhouse and external training to bring yourself and the company to the next level
    An Agile coach that guides and trains you on a daily base.
    An active role in a distributed/remote and 100% online development team.
    A voice in shaping and enabling our goal to grow to 25 developers in Nairobi.
    The possibility to travel to Amsterdam and meet our international clients.
    Regular hackatons and Freaky Fridays to work on your own initiatives.

    go to method of application »