Jobs Kenya

Company Type: Sector in N / A

  • Public Relations Associate

    Public Relations Associate

    Responsibilities

    Responding to requests for information release or press conference from the media or designating a spokesperson or source of information.
    Establishing and maintaining relationships with consumer, community, employee, and public interest groups.
    Writing press releases and other media communications to promote clients.
    Planning or directing the development of programs to maintain favorable public and stockholder views of the organization’s agenda and accomplishments.
    Coaching client representatives in effective communication with the public and employees.
    Studying the organization’s objectives, promotional policies, and needs to build public relations strategies that influence public opinion and promote products, ideas, and services.
    Preparing and editing organizational publications, including employee newsletters or stockholders’ reports, for internal and external audiences.
    Updating and maintaining Web content.
    Conferring with managers to identify trends and group interests and providing advice on business decisions.

    Public Relations Requirements:

    Bachelor degree in journalism, PR, marketing or related field.
    Experience handling a press conference.
    Excellent written and verbal communication skills.
    Ability to pitch to media.
    Knowledge of consumer marketing.
    An ability to work on big strategy plans as well as day-to-day tasks.
    Ability to think both creatively and strategically.
    Ability to run PR campaigns that deliver measurable results and meet objectives.
    deadline-oriented, inquisitive, with great follow-up and reporting skills.
    Creativity in securing coverage and buzz with traditional outlets.
    Understanding of social media and solid experience working with bloggers.
    Project and budget management skills.
    Responds well under pressure with strict time limit.
    Quick and enthusiastic learner.

    Apply via :

    www.linkedin.com

  • Customer Experience Manager

    Customer Experience Manager

    Role Description / Responsibilities
    The Customer Experience is the end responsible for all customer operations. The main areas are:

    Customer Issue Handling: For every issue we have you come up with outstanding solutions that turn customers into ambassadors. You see trends that occur, ask the right questions and suggest improvements and share with the team. You make sure that we are responsive on our different channels and we close issues within the service levels
    Customer & Sales Analytics: You analyze our sales trends, customer trends and do deep customer analytics to improve retention & increase our value from customers. You give special attention to our regular and new customers and make sure they stay with us. You tell the Greenspoon story and what makes us different in a compelling way
    Product Owner Customer Experience: You are able to combine all the insights we get and put them in a roadmap that you execute. You are the product owner to improve our processes, adjust technology and train & hire people that give our customers an amazing experience

    You will be evaluated and rewarded on improving our KPIs:

    Customer retention rate & active rate: how many customers stay with us after ordering?
    Customer order rate: how often do our customers order?
    New customers: how many new customers do we attract?
    NPS: how do our customers rate us?
    Response rate & closure rate and time: how fast do we respond and close issues?

    To do this comfortably we need someone who is:

    Strong communicator: You are excellent in written and spoken communication (did we say funny?). We need someone who can level with all our different types of customers, understand their wishes and can be their friend. As our customers can be very demanding, it is also important to be stable and stand your ground.
    Analytical: You should be comfortable in doing analyses (e.g. in Excel & PowerBI) to gain actionable insights
    Creative: You are creative in coming up with solutions from our
    Strong work ethics: You understand that delivering an amazing Customer Experience is not a 9 to 5 job. You put in the work required to make the difference
    Tech savvy: You should understand how technology can help us in running a state-of-the-art Customer Experience Function
    Pro-active: You do not wait for issues until they arise, but you anticipate and come up with mitigation plans
    Strong problem solving skills: You are creative in solving ad hoc problems
    Great project management skills: You are able to drive a portfolio of improvement initiatives
    Presenting skills: You are able to give convincing, well thought-through presentations and are convincing the management and others to take action
    Strong leadership skills: You are a natural leader and are someone who can grow our team of young people to take the next step
    Perfectionistic: You never stop until our customer experience is amazing. You do not accept solutions that are not perfect
    Reporting: You understand the value of creating quality reports timely
    Business sense: You have a strong business sense and you understand the trade offs between costs and potential future revenue

    Qualifications:

    Bachelor’s or Master’s level
    We value mindset over experience, but a typical candidate should have over 5 years of relevant experience in a customer facing role
    Experienced in leading larger teams
    Experience in a fast-paced environment (start-ups, banking, consulting)
    Strong analytical mindset and Excel skills
    Strong project management skills

    Apply via :

    www.linkedin.com

  • Senior Legal Officer Principal Legal Officer Driver

    Senior Legal Officer Principal Legal Officer Driver

    Qualifications, Skills and Experience Required:
    Academic Qualifications

    Have a Bachelor of Law (LL.B) degree or equivalent qualification from a recognized institution;
    Post graduate diploma from Kenya School of Law or its equivalent;

    Professional Qualifications / Membership to professional bodies

    Admission as an Advocate of the High Court of Kenya;
    Valid Practicing Certificate;
    A member in good standing of the Law Society of Kenya (LSK);
    Relevant management programme lasting not less than two (2) weeks from a recognized institution;

    Previous relevant work experience required

    At least four (4) years relevant work experience in public service or private sector

    Functional Skills:

    Good communication skills
    Proposal development skills
    Proficiency in computer applications

    Behavioral Competencies/ Attributes:

    Proactive
    Transformative
    Active listening
    Trustworthiness
    Emotional Intelligence
    Meet the requirements of Chapter 6 of the Constitution of Kenya, 2010

    Responsibilities:

    An officer at this level will answer to the Principal Secretary and will be responsible for litigation and prosecution services, contractual services and Board services.

    Managerial / Supervisory Responsibilities

    Litigation and Prosecutions
    Formulating legal policies, standards, guidelines and procedures on litigation, delegated criminal prosecution and Alternative Dispute Resolution for efficient prosecutions;
    Strengthening policy and law frameworks for prosecution and litigation for efficient service delivery;
    Formulating litigation, prosecution and ADR strategies for systematic approach to prosecutions, litigation and ADR;
    Coordinating investigations and supervising civil investigations for efficient evidence gathering;
    Coordinating administration and supervision of delegated prosecutorial powers
    Coordinating instituting and undertaking prosecution of criminal and civil matters;
    Monitoring compliance with policies, standards and procedures to avoid sanctions and litigations;
    Formulating mitigation strategies to contain identified legal risks to forestall possible instituting of criminal or civil cases against the Institutions;
    Providing statutory interpretation briefs and legal opinions on litigation, prosecution and ADR matters for clarity and ease of implementation;
    Overseeing adherence to departmental Quality Management System (QMS) for efficient operations and service delivery;
    Providing legal education and awareness programmes/clinics to staff on relevant legal frameworks for understanding, compliance and containment of misinformation and legal risks;
    Monitoring compliance to legal, statutory, administrative and regulatory frameworks to minimize legal risks exposure;
    Managing risks in line with Enterprise Risk Management Framework for efficient risk management for informed decision making;
    Participating in the implementation of the performance management system enhanced productivity.
    Developing the legal universe for structured reference on legal compliance;

    Contractual Responsibilities

    Formulating policies, standards and guidelines on and contracts for systematic discharge of contractual obligations;
    Monitoring and executing contractual obligation for compliance and protection of institutional reputation;
    Managing the legal and contracts management module within the ICT System for integrated, faster and efficient delivery of service;
    Managing insurance placement, claims and sensitization of staff on their obligations; (preparing terms, liaising with underwriters   on insurance matters).

    Board Services Responsibilities

    Formulating and reviewing Board policies, standards and guidelines for efficient governance
    Formulating and reviewing Board charter, committees’ terms of reference and other tools of the Board (Code of conduct and ethics, work plans, capacity development plans)
    Ensuring that principles of good corporate governance are adhered to for accountability and efficient service delivery;
    Supervising preparation of Board Papers to attain the required quality;
    Ensuring that Board Papers are released to Board Members within the stipulated timelines;

    Operational Responsibilities / Tasks

    Litigation and Prosecutions
    Managing Litigation/other quasi-judicial processes for efficient dispute resolution;
    Undertaking Legal Research for alignment of litigation, prosecution and ADR functions to emerging issues;
    Conducting negotiations as appropriate for amicable understanding and resolution of contentious litigation and prosecution matters;
    Representing the institution in courts and quasi- judicial bodies to exact business know position and cost management;
    Preparing written and oral submissions for filing and presentation in court to highlight the key legal principles involved in the case;
    Monitoring compliance with court decisions to avoid contempt of court proceedings and sanctions;
    Conducting overall review and implementation of legal policies to keep abreast with emerging issues;
    Briefing and debriefing external lawyers to provide strategies for management of the cases and cost containment;
    Carrying out legal surveys on identified subject matters for in- depth analysis and for decision making.
    Coordinating preparation of legal advisories to various departments for informed decision making;
    Planning and developing departmental annual budget for structured financial management.
    Planning and budgeting for the Department’s annual financial requirements;
    Mentoring and coaching direct reports for succession planning and knowledge management;

    Contractual Obligation Responsibilities

    Executing contract management processes and procedures (drafting, amending/reviewing, vetting and enforcing all contracts, MoUs and Service Level agreements).
    Developing and maintaining contract register for ease of reference and proactive ascertaining of expiry dates for initiation of prompt procurement process;
    Carrying out contractual negotiations to achieve amicable understanding and seamless execution;
    Preparing reports on the status of contract processes and procedures to inform respective departments on the status of implementation;
    Monitoring contract performance to ascertain conformity and compliance with parties’ obligations;
    Liaising with external lawyers on matters relating to contracts for proactive service delivery;
    Liaising with departments for technical details on the contract to ensure that the departmental input is provided for;
    Preparing and maintaining insurance placement and claims registers for ascertaining efficiency on timelines in settlement, trends in   loss or destruction of assets for decision making;
    Implementing realization of securities and collateral for protection of the fund;
    Providing legal opinions on legal issues for guidance and understanding/ management of legal risks;
    Executing staff loans legal processes (advising on conveyancing processes in liaison with financial institutions);

    Board Services Responsibilities

    Liaising with relevant bodies dealing with governance issues to create harmony in execution of governance guidelines and processes;
    Sensitizing liaison persons in departments on governance audit implementation requirements
    Monitoring implementation of governance and legal audits findings and recommendations;
    Implementation of Board policies for seamless Board functioning;
    Preparing and coordinating release of meeting notices and agenda for sufficient notice giving;
    Supervising preparation and dispatch of Board papers for pre- reading for informed decision making;
    Ensuring that the conflict-of-interest register is fully updated.
    Preparing and updating matrices on release of notices and agenda and status of Board decisions implementations for reference and decision making;
    Managing all logistics relating to Board services for effective Board facilitation;

    Financial Responsibility:

    Developing departmental budgets
    Monitoring implementation of the budget;

    Responsibility for physical assets around the area of work:
    Responsible for maintenance of assets assigned to the department
    Problem Solving:
     The job holder will be required to solve the following type of problems:

    Complex and open ended
    legal and policy problems in the Universities Fund and its external operations;
    Problems are broad and complex, involving more than one area of the Government. Solutions will often
    be arrived at through the stakeholder involvement, involve significant legal
    risk and require Board approval.
    Problems are strategic,
    affecting more than one area of the Government. Consultations will be required.
    Solutions will involve significant strategic and legal risk, and be decided by
    the Board Problems are highly complex, requiring significant research and creative thinking. Consultations will be required. Solutions could contribute to the body of research / knowledge in this area.

    Communication
    The job holder will need to understand the following information to discharge his/her mandate:

    Detailed verbal instructions or requests from universities, students, the Ministry of Education on matters of university education financing;
    Participating in the
    development of Laws, regulations and Universities Fund internal policy
    documents as well as external policies that affect the operations of the Fund;
    In depth legal reports,
    proposals or briefs affecting the universities, the Ministry of Education and
    the Auditor General’s Office; 
    Reports and briefs on legal proceedings that involve the Universities Fund.

    Decision Making/ Job Influence:

    Makes operational decisions on court cases and ADR management
    Planning and assigning work to direct reports;
    Makes decisions on which evidence to admit for presentation to court;
    Monitoring and evaluating work performance of direct reports;

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Hotel Resident Manager

    Hotel Resident Manager

    Little kitchen help is looking for an experienced Hotel Resident manager. You will have a proven history of experience as a Hotel General Manager, managing hotels with 100 bedrooms or more, with the ability to develop sales, maximize revenue and occupancy and drive the F&B offering.
    Would suit a candidate with strong customer relations skills and knowledge of F&B operations and Front of House areas

    Exceptional leadership qualities and a passion for great service to the customer
    Ensure an exceptional and consistent level of customer satisfaction
    Develop close professional working relationships with customers and a clear understanding of their needs
    Analyze customer feedback, ensure customer satisfaction targets are met or exceeded, guest issues are resolved effectively, and continual improvement is implemented Team
    Provide inspirational, motivational, and visible leadership to all team members
    Establish a culture of continual improvement, empowerment and trust combined with performance management, professional development and support and coaching for colleagues to create a high level of employee engagement
    Create an environment that fosters teamwork, where people feel valued and appreciated and are rewarded and recognized for their efforts
    Identify and implement measures for resources to be shared between venues to maximize efficiencies
    Implement best HR practices and encourage innovation and new ideas
    Ensure all team members receive training to conduct their job to the highest standard and are supported in terms of self-development
    Responsible for HR leadership of direct reports and their teams (recruitment and selection, performance reviews, training and development, disciplinary issues)

    Apply via :

    www.linkedin.com

  • Sales Associate

    Sales Associate

    Summary:
    The Zuri Initiative Limited is seeking to hire a sales and marketing expert who will be responsible for increasing the B2B and B2C sales of the Zuri hair care products. 
    Responsibilities:

    Marketing the zuri hair-care products among the targeted clientele.
    Establishing new sales leads with customers through in-person visits, cold calls and cold email.
    Following up with sales leads to the point of closing the sale.
    Following up with existing customers to ensure repeat sales.
    Working to meet the set targets.
    Preparing weekly reports of all sales and prospecting activities.
    Educating customers on the benefits, usage and prices of products.
    Providing feedback to the company on challenges and experiences in the field and suggesting solutions to the same.
    Maintaining good relationships with clients and distributors.

    Requirements:

    2 years’ experience in selling hair-care, cosmetic or beauty products.
    Diploma in sales and marketing or any other relevant business field.
    Excellent communication and interpersonal skills.
    Ability to quickly grasp product knowledge.
    A cheerful and friendly disposition.

    Salary:
    KES 25,000 plus commissions

    If you meet the requirements above, send your CV and cover letter to info@zuri-initiative.com, by 21st May 2022, 5pm EAT.

    Apply via :

    info@zuri-initiative.com

  • Drivers

    Drivers

    Description:
    We require qualified Drivers to join our team.
    Duties and Responsibilities

    Driving a motor vehicle as authorized
    Carrying out routine checks on the vehicle’s cooling, oil, electrical and brake systems, tire pressure, etc.
    Detecting and reporting malfunction of vehicle systems
    Ensuring security and safety for the vehicle on and off the road
    Ensuring safety of the passengers therein
    Maintaining cleanliness of the vehicle.
    Carry out other duties as assigned

    Details of Qualifications:

    Must have five years’ experience in driving
    Must have a valid driving license
    Valid certificate of good conduct
    Age 27-40 years
    Having worked in a school before will be an added advantage

    Interested and qualified candidates should forward their CV to: st.ruthschool.edu@gmail.com using the position as subject of email.

    Apply via :

    st.ruthschool.edu@gmail.com

  • DevOps Engineer

    DevOps Engineer

    Desired Technical Skills

    Operations or systems administration experience, particularly on Linux.
    At least two years of experience with kubernetes, Docker, and/or cloud deployment technologies
    Experience with container networking on Docker.
    Experience with application deployment by using CI/CD.
    Experience with monitoring tools like Datadog, and Prometheus
    Demonstrated experience producing structured, readable and testable code
    Have extensive experience working hands-on in an agile environment
    Care about quality and know what it means to ship high quality code
    Ability in identifying, debugging and resolving complex production issues
    Proficient understanding of code versioning tools, such as Git

    Desired Personal Skills

    Bachelor’s degree in computer science, information science, engineering or similar.
    Critical thought, analytical thinking and good communication skills
    Capacity to work with members of the team working in different countries
    Good organizational and time management abilities
    Great attention to detail and a results driven approach
    Willing to go above and beyond ; we would like someone who wants everything under control and wants to try all the different possibilities that can happen
    An attitude of accountability and knowledge-sharing. You enjoy reviewing others’ code and sharing your knowledge
    Demonstrated ability to work independently
    Empathy, respect and a big sense of humor; we are people before engineers
    English communication skills

    Apply via :

    www.linkedin.com

  • Information System Auditor Accountant Lecturer I, Business Management Lecturer I, Information Communication Technology (ICT) Supply Chain Management Officer II Quantity Surveyor/ Material Engineer II Assistant Engineer II (Civil and Structural – Roads) Senior Inspector (Roads) Chaplain II, Seventh Day Adventist or Imam II Principal Chaplain (Catholic or Anglican)

    Information System Auditor Accountant Lecturer I, Business Management Lecturer I, Information Communication Technology (ICT) Supply Chain Management Officer II Quantity Surveyor/ Material Engineer II Assistant Engineer II (Civil and Structural – Roads) Senior Inspector (Roads) Chaplain II, Seventh Day Adventist or Imam II Principal Chaplain (Catholic or Anglican)

    Duties and Responsibilities
    Duties and responsibilities of the Information System Auditor/ICT Officer will entail:

    Perform internal Information system control, Audit reviews of computer system, development standards operating procedures and program me control;
    Prepare quality Information System Audit reports;
    Participate in providing quality assurance in technology acquisition and implementation;
    Review system backup, disaster recovery and maintenance procedures;
    Recommend revisions to audit procedures to enhance efficiency;
    Conduct operational compliance, financial and investigative audit;
    Design and program me specifications in liaison with users, Monitoring of Control System which ensure the accuracy and Security of data;

    Person Specification
    For appointment to this grade, a candidate must:

    Have a degree in any of the following fields: Computer Science/ Information Communication Technology or in any other related studies from a recognized institution;
    Have experience of not less than three (3) years, in Information Systems Auditing, or ICT Quality Assurance;
    Certified Information Systems Auditor (CISA), as an added advantage;
    Fulfilled the requirements for Chapter six (6) of the Constitution.

    go to method of application »

    Applicants who meet the above requirements should send their application letters in a sealed envelope marked with the title of the position being applied for; together with detailed curriculum vitae, certified copies of academic certificates testimonials, and national identity card/passport.The applications should reach the undersigned not later than Friday, 27th May, 2022Director General/CEONational Youth ServicePO Box 30397 – 00100, GPONAIROBI

    Apply via :

  • Human Resource Supervisor

    Human Resource Supervisor

    Job Description

    Assists in in recruitment and selection.
    Well established with labour laws.
    Performance evaluation.
    Maintaining employee relations.
    Any other tasks relevant to HR

    This job has expired or closed. Application is no longer allowed

    Apply via :

  • Growth Representative Human Resource Support/Admin Officer

    Growth Representative Human Resource Support/Admin Officer

    Main Duties & Responsibilities

    The Growth Representative will be assigned an agreed geographical territory and operate predominantly in this area.
    Develop and implement a new effective strategy to reach clients to deliver new business sales growth.
    Develop relationships at a variety of levels within the prospect customer organization to realize revenue opportunities.
    Keep continuous customer-centric awareness and outlook – a consultative sales approach that enables all sales opportunities to be realized.
    Demonstrate commercial sales focus and financial awareness when developing new business opportunities.
    Responsible for managing the existing customer base in their territory and in addition, expected to cross-sell products and services across the existing service base.
    Being familiar with pricing for solutions and services to market to the customers.
    Achieve new strategic business gains predominantly in the core business sectors and bring in a balanced mix of CCTV, Access control, fire business, and the associated Maintenance and Monitoring contracts.
    Researching and  evaluating  for  new  demand  for  services  and  solutions  and customers’ needs and insights.
    Assisting in customer/competitor evaluation production to determine future demand, sales drives, and growth.

    Qualifications, Skills & Experience

    Degree or Diploma in Business Administration, Sales, and Marketing, or related fields.

    Medically and physically fit

    Excellent communication and reporting skills, as well as fluency in spoken and written English

    Keen attention to detail and meticulous with record keeping.

    Ability to manage time well.

    Highly disciplined and of impeccable character.

    Good organization skills

    Confident and assertive

    Focus on growth results

    Able to work as part of a team and build relationships with others

    Customer Service and progressive sales experience in the security and safety Industry

    Field sales experience is desired

    Being a holder of a Kenyan driving license is an added advantage

    go to method of application »

    If your background, experience, and competence match the above specifications, please send your CV quoting the job title to hr@opticom.co.ke

    Apply via :

    hr@opticom.co.ke