Company Type: Sector in N / A

  • Director, Academics – New Opportunities ( Bilingual French and English Speaking)

    Director, Academics – New Opportunities ( Bilingual French and English Speaking)

    About the Role

    The Academic Director will be ultimately responsible for educational outcomes across schools, and will serve as an individual contributor, collaborator and a manager in this role. As an individual contributor, the Academic Director will project manage all academic events and initiatives for the territory. This will include the implementation of cyclical events (eg. provision and maintenance of a school and academic calendar, daily and weekly timetables) and any new learning innovation launched throughout the academic year. 
    As a collaborator, the Academic Director will be responsible for coordinating with Shared Services Instructional Design and Learning Innovation to ensure that all levers of achievement are robust and contextualized for the programme. The Academic Director will work with other departments to ensure that all schools have the right operational conditions for learning to take place.

    What You Will Do

    Advocating for learning outcomes and serving as an in-country academic consultant for other departments
    Leading execution and interdepartmental coordination of the core academic program
    Providing feedback to the Instructional Design team, in order to improve learning outcomes and culturally contextualize what is taught
    Representing the territory with key state stakeholders, including the Ministry of Education and other government education officials
    Conducting necessary market and regulatory research to inform instructional systems and policies (timetable, teacher specialty configurations, retention policies, exam policy, placement policy)
    Identify areas of growth within our Academic offerings and create programmes/policies that improve student learning and school operation.

    What You Should Have

    The Academic Director must be a data-driven individual with experience developing and managing cultures of high performance and high expectations. You must be a great academic leader who understands exceptional instruction and can motivate and support others in realizing a vision of academic excellence. Ideal candidates have worked in organizations with a proven track record of generating large learning gains.

    In addition, the Academic Director must:

    Be a self-starter and problem-solver, who thinks three and four steps ahead.
    Be hard working and collaborative, with the tenacity to plow through challenges and an appreciation for teamwork toward achieving a shared vision.
    Be a fast learner and someone who is able to flourish in fast paced, dynamic, and sometimes ambiguous environments.
    Be both detailed and results-oriented, driven by the data that will allow us to know what is working and what isn’t working for kids.
    Have strong project management skills and excellent organizational skills, with keen attention to detail and ability to follow up systematically on a broad set of initiatives and decisions.
    Be an effective, articulate communicator who can represent the programme to external audiences.
    Be humble, ready to “roll up your sleeves” to get things done.

    Education and qualifications

    Bachelor’s degree in Education or related field, graduate degrees preferred.
    10 years’ experience working in education. 
    2 or more years of teaching experience with evidence of outsized student learning gains is an added advantage.
    Experience working in the education sector.

    You’re also

    A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
    A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network in Nigeria from prior experience in the country, preferably in the regulatory, education, or business sectors.
    A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
    A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
    and value.
    A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
    A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

    Apply via :

    boards.greenhouse.io

  • Customer Experience Manager

    Customer Experience Manager

    About The Role
    Working closely with the Global Head of Marketing, the CX Manager will be responsible for the Customer Lifecycle management from quality acquisition to the retention of clients. You will be responsible for driving the customer growth plan to hit commercial targets and interfacing cross-group. Your passion for customers will shine through as you creatively find new ways to improve customers experiences and customer journeys.
    Role Location: To be based in any our operating countries
    Requirements:

    Own the customer journey maps and service blueprints across markets.
    Design new journeys and optimize existing customers journeys that drive impact and activate the customer base across their lifecycle
    Responsible for monitoring Customer KPIs and leading a cross-functional team to drive action in support of the plan focusing primarily on Customer Retention and reactivation
    Manage customer insight requests to ensure the wider business is using data to drive decision making
    Drive action on key data insights relating to customer behavior to see tangible results across markets
    Work to ensure the wider business has customer-centricity at the heart by driving adoption of the brands’ Customer Personas, providing toolkits to teams, and instilling them in Marketing Campaign processes
    Create strong relationships with stakeholders to ensure that customer experience requirements are understood and built into the roadmaps for all teams.
    Manage the prioritization of customer experience enhancements using CX data to determine where to focus key efforts.
    Work closely with the customer facing teams to gain meaningful insights
    Encourage problem-solving, design thinking, strategic thinking, and customer-orientation across the organization.

    Great to have:

    An experienced CX Manager
    Focused experience of mapping digital customer journeys and customer insights
    Experience of working with customer surveys and measuring customer experiences.
    Experience of working with CX data, analyzing and understanding data to create insights.
    Experience of creating and telling stories from data, to explain and improve the customer journeys
    Stakeholders’ management to reach solutions and collaborate effectively with internal teams.
    Proven competency in Microsoft Word, Excel, and PowerPoint along with strong presentation skills
    Excellent Interpersonal, organizational, cross-functional cooperation and projects management skills
    Autonomy to initiate & execute responsibility under minimum guidance
    Ability to work in fast paced environment, showing clear examples of resilience

    Apply via :

    wasoko.breezy.hr

  • Monitoring, Evaluation, Accountability and Learning Officer 

ICT Intern -SPEAR 

Temporary Human Resources Officer

    Monitoring, Evaluation, Accountability and Learning Officer ICT Intern -SPEAR Temporary Human Resources Officer

    Principal Duties and Responsibilities
    Programme Planning Support:

    Contribute to the development and design of clear, relevant, and feasible MEL strategies to ensure clearly defined measurable indicators of outputs, outcomes, and impact in line with the SFA Foundation’s mission and strategy;
    Drive quality operationalization of the programmatic MEL strategies, with a focus on continuous improvement, adaptable evidence-based decision-making, and regular knowledge dissemination. This includes but is not limited to designing program MEL tools for data collection, verification, management, reporting, and data audits;
    Develop program and operational reporting templates that facilitate the acquisition and aggregation of information in programs, including input for impact-related success stories;
    Support the development and maintenance of an effective system for archiving MEL guidelines, tools, data files, analysis files, reports, and presentations for major activities undertaken.

    Monitoring, Evaluation and Reporting:

    Support the implementation of robust, efficient, and effective reporting frameworks that facilitate the acquisition and aggregation of knowledge and impact stories.
    In collaboration with Programme and MEL teams, contribute to reporting programme progress and key lessons including overall progress on achievement of results and project sustainability
    Working with the Communications team, take a lead in collating and disseminating relevant lessons learned in the course of programme implementation.
    Assist in the development of robust baseline, mid-term, and end-term evaluations and consultant recruitments as necessary.

    Learning:

    Contribute to outcome and evidence-based strategic decision-making at SFA Foundation and promote a culture of evidence-based learning and adaptation;
    Participate in a multidisciplinary team to develop, implement and evaluate strategic plans to improve learning approaches at SFA Foundation.
    Support the Programme teams in developing strategies that enhance programmatic learning based on data collected and experiences noted during the implementation activities.
    Support the Programme teams in reviewing and revising theories of change, where necessary.
    Ensure proper documentation of innovative approaches and best practices for dissemination across SFA Foundation stakeholder groups.
    Coordinate mid‐term reviews and evaluation of program activities and ensure proper documentation of innovative approaches and best practices for dissemination and sharing experiences to promote repeat applications or scaling‐up in different community settings.

    Training and Coaching:

    Build the capacity of project staff in monitoring, evaluation, and learning – specifically how to demonstrate impact
    Support the development of relevant training and coaching material to build the capacity of Programme staff and SFA Foundation grantees.

    Communication and representation:

    Ably represent the SFA Foundation Programme teams in various local and international fora requiring liaison with current and potential implementing and funding partners.
    Support in gathering, summarising, and disseminating relevant technical updates on program planning monitoring, evaluation and operations research within the programmes;

    Person Specifications
    Academic Qualifications

    Minimum of a Bachelor’s Degree in Economics, Business Administration or any other related field;

    Professional Qualifications

    Advanced certificate or training in MEL, statistics, data management or other relevant field.

    Knowledge and Experience

    At least four (4) years of relevant experience in a pure monitoring, evaluation and learning function;
    Proven success in designing, implementing, and operating project MEL systems from project initiation to closeout stages
    Experience in managing MEL database systems
    Expertise in analyzing data using statistical software
    Proficiency in computer applications such as Microsoft Word, Excel, Access, PowerPoint and Outlook express including financial and statistical packages

    Key Attributes

    Resilience: Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure
    Ability to work in an international and multi-cultural setting.
    Self-motivated, goal and deadline driven; proven track record to deliver the highest possible quality within set timeframes.
    Highly organized with an ability to balance working independently whilst engaging teams.
    Excellent interpersonal skills, and an ability to represent SFA at all levels and in different cultural settings.
    Ability and willingness to travel up to 30% domestically and internationally.
    High moral standing with impeccable integrity.

    The documents should be saved in MS Word or PDF in the following format: Your First Name-Your Last Name-Document Name-Date (mmyy) e.g., Deus-Wan-CV-092022-SFA Foundation or Deus-Wan-CoverLetter-092022 -SFA Foundation.
    All applications should be submitted by Wednesday, 26th April 2023.

    go to method of application »

    Should you meet the above requirements, please submit a cover letter and a current Curriculum Vitae not exceeding five (5) pages including three professional referees to recruitment@scienceforafrica.foundation with the name of the vacancy as the e-mail subject.The cover letter should be no more than two pages long and explain why you are interested in this post and how your skills and experience make you a good fit.

    Apply via :

    recruitment@scienceforafrica.foun

  • Logistics officer 

Virtual Care Clinical Officer

    Logistics officer Virtual Care Clinical Officer

    Roles and Responsibilities
    Logistics Operations

    Responsible for providing logistics support across all channels of service delivery (home/office, virtual, clinic hub) to TIBU Health Clients as required in the scheduling continuum for services, including and not limited to wellness, vaccinations, sample collection, and medical consultations.
    Follow up on a patient service delivery cycle to ensure the service is delivered from start to finish.
    Assist and resolve logistics-related inquiries and/or problems, and provide support to customer experience, clinic hub, virtual, and home/office care teams.
    Point of liaison and communication for clinic partners and internal and external laboratories.
    Ensure that excellent customer service is delivered to patients through excellent communication.
    Planning and deploying the movement of healthcare workers (HCWs) and courier officers in field and clinic operations through TIBU Health tech platforms and other relevant 3rd party channels to ensure effective healthcare service delivery.
    Ensure Tibu Health drivers’ and riders’ deployments are done efficiently and cost-effectively. 
    Ensure clinic partners are provided with status updates on report turnaround time, test outsourcing, and delays where applicable.
    Ensure that standard procedures for the outsourcing of laboratory tests are adhered to.
    Develop and maintain a registry to ensure accurate data compilation for clinic partners and all other deployments.
    Assist in implementing medical logistics standard operating procedures and policies and ensure that relevant stakeholders adhere to these processes.

    Quality Management

    Manage Tibu kit-bags to ensure inventory is well maintained and meets infection prevention and control standards.
    Coordinate with the procurement department for biweekly kit-bag supplies. Supervise HCWs to ensure the kit-bag standards are adhered to.
    Ensure that scheduled maintenance of all logistics equipment and resources is conducted as planned.
    Ensure that all teams deploying for service delivery of TIBU Health Clients have the right tools and quantity for tasks allocated to them.
    Ensures to adhere to established guidelines for healthcare service delivery and compliance with applicable policies and SOPs.
    Ensure timely submission of well-filled-out documents (manual or digital) such as insurance claim forms, laboratory results, and prescriptions to TIBU Health Clients.
    Participate in developing CMEs and grand rounds for continuous medical education; attendance of TIBU Health CME meetings is mandatory.
    Adhere to quality standards as indicated in the TIBU Health Quality Manual.
    Maintain a registry on COVID services and logistics incidents across the service delivery channels. 
    Participate in root cause analysis meetings as required.
    Submit weekly and monthly reports to the Logistics Lead on medical-logistic performance including weekly Tibu Health driver & courier performance, weekly individual performance, monthly COVID service, bi-weekly kitbag inventory status, etc.
    Assist with patient satisfaction and retention efforts by the Company.
    Other related duties as assigned by your supervisor.

    Skills:

    Computer literate with an above-average typing speed.
    Good verbal and written communication skills.
    Good record-keeping abilities.
    Thorough and organized with excellent listening skills.
    Ability to calm frustrated, anxious, or grieving customers.
    Capacity to navigate stressful situations with ease.
    Flexible to work shifts, which may include work during evenings, weekends, and public holidays.
    Always maintains a positive and constructive attitude.

    Requirements:

    Diploma or Degree in Procurement and Logistics Management – Medical background on Clinical Medicine or Laboratory Technology would be an added advantage.
    Must have working computer skills including MS Word / Docs, Excel / Sheet.
    Basic experience in logistics/transport management software will be an added advantage. 
    At least 1 year of work experience in logistics post-graduation or in a clinical setting.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Programme Support Officer, Environment and Resilience 

Analysis and Visualization of Mobility and Location Data

    Programme Support Officer, Environment and Resilience Analysis and Visualization of Mobility and Location Data

    Task description
    Under the direct supervision of the Team Leader, Environment Resilience Unit, the UN Volunteer will undertake the following tasks:

    Provide technical support to UNDP Country Office, National and County Governments in the development, planning and implementation of climate change, environment and resilience initiatives.
    Support the Environment and Resilience Unit (ERU) team through providing programme support to the implementation of the portfolio projects ensuring compliance with the organizations rules and regulations as detailed under POPP.
    Support the unit to ensure alignment of programming with UNSDCF, UNDP Country Pro-gramme Document, Strategic Plan and National priorities including the Ending Drought Emergencies Framework, Nation DRM Strategy, National Climate Change Action Plan and other relevant policies and frameworks.
    Provide support to the Implementing partners for capacity building on environment, resilience, climate change and disaster risk management working in close collaboration with other identified partners as necessary.
    Provide technical support to county governments on issues related to environmental governance, risk reduction and resilience.
    Provide administrative support to the ERU portfolio in through development of relevant briefs, research, organization of events, meetings and workshops etc.
    Support the project managers in coordination of implementation in the in close collaboration with the other responsible parties including NEMA, CoG, NDOC, NDMA and other implementing partners.
    Provide day to day support to implementing partners to ensure smooth implementation of activities including administrative and procurement aspects at UNDP.
    In close collaboration with NDMA at National and County levels ensure that procurement and other administrative issues at the county level are in line with UNDP rules and regulations.
    Support liaison between the ERU and other CO units including GIG, PSMU and Operations units. Furthermore, UN Volunteers are required to:
    Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day).
    Be acquainted with and build on traditional and/or local forms of volunteerism in the host country.
    Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities.
    Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.
    Assist with the UNV Buddy Programme for newly arrived UN Volunteers.
    Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible

    Additional eligibility criteria

    This assignment is funded by the Government of the Republic of Ireland and therefore specific criteria apply: – Only the following are eligible to apply: Irish citizens or a European Economic Area nationals with an unrestricted right to reside in Ireland or have a declaration of refugee status from the Minister for Justice and Law Reform. The start of the assignment is scheduled at earliest convenience.

    Nationality

    Candidate must be a national of a country other than the country of assignment

    Requirements
    Required experience

    3 years of experience in Environment, Climate Change, Disaster Risk Management, Resilience, Energy, NRM, Development Studies

    Languages

    English, Level: Fluent, Required Kiswahili, Level: Fluent, Desirable

    Required education level

    Bachelor degree or equivalent in Environment, Disaster Risk Reduction and Resilience Policy, regulation, planning and capacity building

    Competencies and values

    Accountability, Commitment and Motivation, Commitment to Continuous Learning, Communication, Creativity, Integrity, Judgement and Decision-making, Knowledge Sharing, Planning and Organizing, Professionalism, Respect for Diversity, Self-Management, Working in Teams

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Manager – Digital Financial Services

    Manager – Digital Financial Services

    Detailed responsibilities
    Business development

     Build relationships with existing and potential clients,
     Take initiatives to develop Client Relationship,
     Develop and submit proposals to generate business – particularly for the Practice Group s/he is part of
     Represent MSC at conferences etc. ,
     Author/ Co-author of thematic publications to be developed from field experiences (Focus notes/ Briefing notes),
     Actively engage in Marketing Activities and participate in Digital Media dialogues (blogs, discussion forums etc. ).

    Human capital development

     Conduct ‘Quality of Delivery’/ Feedback assessments with team members after assignment execution in line with the quality control guidelines,
     Assist and support development of other staff by providing guidance and advice where appropriate,
     Share knowledge with staff and create opportunities for mentoring,
     Take ownership of self-development by acquiring skills and knowledge which add value to the organization.

    Business execution

     Lead or assist with the planning and implementation of medium/ large technical assistance assignments,
     Conduct assignment set-up and de-briefing meetings of assignments where s/he is responsible,
     Builds rapport with various contact points at the client organization for successful execution of the assignments,
     Plan and execute assignments with utmost due diligence,
     Oversee and support the process of report writing and data analysis,
     Review training courses delivered, research papers prepared, curriculum developed and technical assistance provided to clients,
     Contribute to the development of MSC’s toolkits and other publications.

    Requirements
    Desired qualifications:

     MBA or other relevant professional qualifications in line with areas of specialization.

    Desired experience:

     Experience of working with community-based institutions in a direct or consulting role,
     Experience of designing/ executing livelihoods and financial inclusion projects for the low and middle-income segments,
     Experience on forward and backward linkages of various livelihood activities, digital finance, alternative banking channels, microfinance is preferred,
     Previous consulting experience from the Big-4 is an added advantage,
     International experience will be a plus.

    Skills and competencies:

     A strong field orientation and proven interpersonal skills,
     Leadership skills, decision-making skills, problem-solving skills, and people-management skills,
     Excellent spoken and written English,
     Proficient in Word, Excel, and PowerPoint.

    Apply via :

    microsave.zohorecruit.in

  • Consultancy Services for a Citizen Led Assessment of the 2022 Electoral Processes 

Consultancy Services for a Researcher -Citizen Led Assessment of the 2022 Electoral

    Consultancy Services for a Citizen Led Assessment of the 2022 Electoral Processes Consultancy Services for a Researcher -Citizen Led Assessment of the 2022 Electoral

    The consultant will undertake the following tasks:

    Conduct a comprehensive desk review of relevant documentation, including but not limited to laws, policies, reports, and other documents related to the 2022 electoral processes.
    Develop and implement a methodology for the assessment, including but not limited to data collection instruments, sampling procedures, and data analysis plan.
    Conduct fieldwork, including but not limited to key informant interviews, focus group discussions, and surveys with stakeholders, including election officials, political parties, civil society organizations, media and citizens.
    Analyse the data collected and draft a report highlighting the findings of the assessment, including recommendations for key reforms, administrative, institutional, policy, legal, and institutional for consideration by Parliament and other relevant actors.
    Present the findings and recommendations to the Elections Observation Group and other relevant stakeholders.

    DELIVERABLES
    The consultant will deliver the following:

    An inception report outlining the methodology and work plan for the assessment, including data collection instruments and analysis plan.
    A draft report of the assessment highlighting the findings and recommendations for improving the 2027 electoral processes.
    A final comprehensive report.

    TIMELINE

    The consultant will be expected to complete the assignment within 30 days from the date of signing the contract.

    QUALIFICATIONS
    The following qualification criteria shall be applied for the selection of the consultant:

    A minimum of a master’s degree in social sciences, law, political science or a related field.
    At least five (5) years of work/professional experience in the legal field, governance or other relevant field;
    Demonstrated experience in conducting assessments or evaluations related to electoral processes.
    Familiarity with the Kenyan electoral legal framework, electoral processes and regulations as well as governance.
    Strong analytical, research and report writing skills.
    Excellent communication and presentation skills.
    Fluency in English and Kiswahili language

    go to method of application »

    Interested persons should submit an expression of interest via email: careers@elog.or.ke by 24th April 2023 to undertake the assignment

    Apply via :

    careers@elog.or.ke

  • Executive Housekeeper 

Executive Chef 

Front Office Receptionist 

Sales Waiter/Barman/Barista 

Pastry Commis Chef

    Executive Housekeeper Executive Chef Front Office Receptionist Sales Waiter/Barman/Barista Pastry Commis Chef

    Responsibility & Authority:

    Responsible for cleanliness, orderliness and appearance of the entire Hotel.
    Ensure that rooms are made as per company standard.
    Prepare Annual Housekeeping Budget.
    Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
    Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
    Pay particular attention while organizing pest eradication activities.
    Develop and implement Housekeeping systems and procedures
    Prepare reports for management information.
    Assist Purchase department in selecting suppliers for items related to Housekeeping.
    Plan, control and supervise Horticultural activities.
    Attending and resolving guest complaints.
    Verification of supplies consignments.
    Organize on-the job training and evaluate its effectiveness.
    Approval of the Functional Manual of the department.
    Recommend recruitment of new personnel.Other Routine Responsibilities:
    Daily inspection of public areas and employees locker rooms.
    Daily briefing of Supervisors/ Executives.
    Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.
    Immediately attending to guest requests.

    PREREQUISITES:

    Strong Leadership abilities and organizational skills, Entrepreneurial, thinks out of the box and Able to drive change and look for operational efficiencies / synergies across the network.

    Education:

    Degree or diploma in hotel management,

    EXPERIENCE:

    Minimum 8 to 10 years of experience of which at least 2 to 3 years in similar role.
    Strong Operational/Technical Knowledge

    go to method of application »

    Share your resume before 30th April 2023 to: jobs@whiterhinohotel.com

    Apply via :

    jobs@whiterhinohotel.com

  • Head of Research 

Head of Talent Development 

IT Business Analyst

    Head of Research Head of Talent Development IT Business Analyst

    About the Opportunity
    This is a new position for Inkomoko and involves leading all the research initiatives of the organization and production of rigorous research insights for public presentation and internal decisions. The ideal candidate will have a proven track record in management of multivariable research and collaborations, including with universities, etc. Specifically, the positions responsibilities include: 
    Responsibilities

    Define the research strategy and roadmap in alignment with Inkomoko core learning objectives and strategic priorities
    Lead, design and execute qualitative and quantitative studies that address key business questions and determine impact at a systemic level
    Manage and coordinate external research to ensure that research is validated by external partners, and connected to larger research trends and studies
    Write/publish/present research papers at top-line industry conferences and publications to influence collective knowledge and with Inkomoko as a thought leader
    Proactive communications and engagement with cross-functional internal teams so insight is integrated into decision-making at all levels of the organization
    Analyze internal and external data and communication of insights in a clear and concise manner, influencing decisions that impact the direction of the organization
    Developing and implementing processes and systems to improve efficiency and quality of research deliverables as well as opportunities for process improvement. Lead initiatives to drive change

    Minimum Qualifications

    10+ years of relevant experience, including managing multi-country research in East Africa
    Master degree in a related field 
    A deeply curious, logical, and methodical researcher, with great communication skills and commitment to our core issues of financial inclusion
    Proven track record of creating, publishing and presenting rigorous research
    Experience with technology to enhance research/manage data in a low-tech environment
    Impeccable integrity and commitment to letting data speak, but also bringing excellent communication skills to share insights with key stakeholders 
    Proactive and ability to work independently 
    Available to travel frequently across East Africa 

    Date of closing: Apr 21, 2023

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Administrative Officer

    Administrative Officer

    This position is located in The Office of the Special Envoy of the Secretary-General for the Great Lakes Region and is based in Nairobi. The Administrative Officer will report to the Senior Programme Management Officer.
    Responsibilities
    Within delegated authority and under the supervision of the Senior Programme Management Officer, the Administrative Officer will be responsible for the following duties:
    Human Resource Management

    Effectively coordinates actions relative to the administration of human resource activities, e.g., recruitment, placement, promotion, performance appraisal, job classification reviews, separation of staff members, training, UNVs, Contractors and Consultants. etc., ensuring consistency in the application of UN rules and procedures.
    Defines conditions of service, duties and responsibilities, and privileges and entitlements under the Staff Rules and Regulations.

    Budget and Finance

    Oversees work related to procurement, billing, and receipt of income from various services, operational travel programme, procurement monitoring and evaluation of vendor contracts/payment to vendors and individual contractors for services.
    Provides support in preparing agreements and arrangements for funding and collaboration with other UN organizations, potential donors, beneficiaries, and host countries.
    Monitors and reviews the work programme and budget by conducting regular and special reviews to assess progress of actual work versus the programme plan. In collaboration with the Finance and Budget Officer, coordinates the production of programme and donor reports.

    General Administration

    Provides overall administrative assistance to the Office for the preparation, conduct and follow up on all official mission travel and supports the planning and organization of high-level meetings and events in Nairobi and other locations.
    Drafts guidelines, reports, and correspondence on a wide range of issues and ensures adherence to relevant UN rules and regulations and policies.
    Provides advice and assists supervisors in areas of problem solving, dealing with ad-hoc issues that arise, and undertakes tasks and special projects.
    Liaises with local authorities, UNON, RSCE, UN Agencies Funds and Programmes or other parties on behalf of Office.
    Represents the Office at regular meetings with UN Agencies on common services issues
    Reviews audit observations submitted and drafts appropriate responses in consultation with the Senior Programme Management Officer
    Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables, and reports using data visualization methods to enable data-driven planning, decision-making, presentation, and reporting
    Reviews adequacy of Office space requirements
    Oversees the identification of office technology needs and maintenance of equipment, software, and systems, coordinating enhancements as necessary.
    Performs other duties, as assigned.

    Competencies

    Professionalism: Knowledge of administrative, budgetary, financial and human resources policies and procedures. Ability to apply various United Nations administrative rules and regulations in work situations. Conceptual analytical and evaluative skills to conduct independent research and analysis. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
    Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
    Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
    Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects, Meets timeline for delivery of products or services to client

    Education

    An advanced university degree (Master’s degree or equivalent degree) in business or public administration, finance, accounting, law or related area is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

    Job Specific Qualification

    Successful completion of degree or non-degree programs in data analytics, business analytics or data science programs is desirable.

    Work Experience

    A minimum of five (5) years of progressively responsible experience in administration, finance, human resources management, procurement, project or programme management or related area is required.
    Out of the five years, a minimum of three (3) years of experience working within the UN common system, or other similar international organizations is desirable.
    Experience with the UN administrative policies and practices, staff and financial rules and regulations, staff and non-staff selection systems, managing staff tables, or similar human resources management is required.
    Experience working with UMOJA is desirable.
    Experience with rapid deployment and support to personnel on extensive mission travel is desirable.

    Languages

    English and French are the working languages of the United Nations. For the position advertised, fluency in English is required. Knowledge of French is desirable.

    Apply via :

    careers.un.org