Jobs Kenya

Company Type: Sector in N / A

  • Manager

    Qualifications and requirements

    A Bachelor’s degree in Business Administration, Marketing, or a related field.
    A minimum of 5 years of experience in a similar role, preferably within the beauty industry.
    Strong creativity and an innovative mindset, with a proven ability to think outside the box.
    Analytical skills to forecast and identify trends and challenges in the beauty industry
    Critical thinker with acumen in problem solving.
    Exceptional communication skills.
    Excellent organizational skills
    Result-oriented with a proactive approach to achieving targets.
    Advanced computer skills, including proficiency digital marketing tools.
    Excellent digital content creation skills with a strong portfolio of past work.
    Conversant with the latest trends and dynamics in the modern beauty industry.
    Strong command of English, both written and verbal.
    Proven leadership skills with the ability to motivate and guide teams effectively.
    Strong problem-solving skills with a proactive approach to addressing challenges.
    Exceptional time management and multitasking abilities.
    High attention to detail and ability to maintain accuracy under pressure.
    Deep understanding of customer service principles, customer retention and a commitment to delivering 
    Financial acumen, good in understanding financial principles, budgeting, and forecasting skills for managing resources efficiently.
    Good in setting and monitoring exceptional quality standards.

    Apply via :

    www.linkedin.com

  • Monitoring, Evaluation, Learning, and Impact Lead

    GLAFPOL is seeking an innovative Monitoring, Evaluation, Learning, and Impact (MELI) Lead to design and implement adaptive, evidence-based frameworks that transcend traditional, static approaches. This role requires a forward-thinking professional who goes beyond measuring impact to drive continuous learning and strategic refinement.

    As the MELI Lead, you will spearhead GLAFPOL’s efforts to support clients in achieving sustainable and impactful outcomes in governance, security, and humanitarian initiatives. By embedding adaptive learning processes into evaluations, you will ensure programs deliver meaningful, measurable results while staying relevant and effective in some of the world’s most dynamic and challenging environments.

    Key Responsibilities

    Lead the development and execution of innovative MELI frameworks tailored to the realities of fragile and conflict-affected environments, with a particular focus on Somalia.
    Oversee the end-to-end process of data collection, analysis, and reporting for MELI activities, ensuring accuracy, relevance, and actionable insights.
    Collaborate with project teams to define key performance indicators (KPIs) and develop adaptive, iterative evaluation systems that go beyond activity tracking, focusing on capturing and measuring meaningful impacts.
    Produce high-quality impact reports and briefs that contextualize findings within Somalia’s unique political and governance landscape, addressing client-specific needs.
    Facilitate organizational learning by synthesizing evidence and lessons learned, ensuring these insights shape future strategies and operations.
    Work closely with clients, partners, and stakeholders to ensure MELI frameworks align with their objectives and integrate diverse perspectives
    Build the capacity of GLAFPOL’s team by providing training and support on MELI best practices, tools, and methodologies, fostering a culture of continuous improvement.

    Qualifications

    Bachelor’s degree in International Development, International Affairs, Political Science, Public Policy, or a related field. A Master’s or PhD is an advantage.
    Fluency in English is required; proficiency in Somali or Arabic is a significant advantage.
    At least 7 years of progressive experience designing, managing, and implementing Monitoring, Evaluation, and Learning (MEL) systems, with a proven ability to develop frameworks that effectively capture and communicate impact in complex and dynamic environments.
    Experience applying adaptive and iterative learning approaches to integrate evidence-based decision-making into program strategies, ensuring relevance and effectiveness in rapidly changing contexts.
    Exceptional analytical skills, with proficiency in both quantitative and qualitative methodologies and the ability to integrate diverse data sources for comprehensive evaluations.
    Strong communication skills, including expertise in report writing and a demonstrated ability to present findings in clear, actionable formats for varied audiences, such as donors, implementing partners, and policymakers.
    Demonstrated cultural sensitivity, with a proven ability to work collaboratively in multidisciplinary teams and across diverse cultural and professional contexts.

    Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to careers@glafpol.com.

    Apply via :

    careers@glafpol.com

  • Monitoring, Evaluation, Learning, and Impact Lead

    GLAFPOL is seeking an innovative Monitoring, Evaluation, Learning, and Impact (MELI) Lead to design and implement adaptive, evidence-based frameworks that transcend traditional, static approaches. This role requires a forward-thinking professional who goes beyond measuring impact to drive continuous learning and strategic refinement.

    As the MELI Lead, you will spearhead GLAFPOL’s efforts to support clients in achieving sustainable and impactful outcomes in governance, security, and humanitarian initiatives. By embedding adaptive learning processes into evaluations, you will ensure programs deliver meaningful, measurable results while staying relevant and effective in some of the world’s most dynamic and challenging environments.

    Key Responsibilities

    Lead the development and execution of innovative MELI frameworks tailored to the realities of fragile and conflict-affected environments, with a particular focus on Somalia.
    Oversee the end-to-end process of data collection, analysis, and reporting for MELI activities, ensuring accuracy, relevance, and actionable insights.
    Collaborate with project teams to define key performance indicators (KPIs) and develop adaptive, iterative evaluation systems that go beyond activity tracking, focusing on capturing and measuring meaningful impacts.
    Produce high-quality impact reports and briefs that contextualize findings within Somalia’s unique political and governance landscape, addressing client-specific needs.
    Facilitate organizational learning by synthesizing evidence and lessons learned, ensuring these insights shape future strategies and operations.
    Work closely with clients, partners, and stakeholders to ensure MELI frameworks align with their objectives and integrate diverse perspectives
    Build the capacity of GLAFPOL’s team by providing training and support on MELI best practices, tools, and methodologies, fostering a culture of continuous improvement.

    Qualifications

    Bachelor’s degree in International Development, International Affairs, Political Science, Public Policy, or a related field. A Master’s or PhD is an advantage.
    Fluency in English is required; proficiency in Somali or Arabic is a significant advantage.
    At least 7 years of progressive experience designing, managing, and implementing Monitoring, Evaluation, and Learning (MEL) systems, with a proven ability to develop frameworks that effectively capture and communicate impact in complex and dynamic environments.
    Experience applying adaptive and iterative learning approaches to integrate evidence-based decision-making into program strategies, ensuring relevance and effectiveness in rapidly changing contexts.
    Exceptional analytical skills, with proficiency in both quantitative and qualitative methodologies and the ability to integrate diverse data sources for comprehensive evaluations.
    Strong communication skills, including expertise in report writing and a demonstrated ability to present findings in clear, actionable formats for varied audiences, such as donors, implementing partners, and policymakers.
    Demonstrated cultural sensitivity, with a proven ability to work collaboratively in multidisciplinary teams and across diverse cultural and professional contexts.

    Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to careers@glafpol.com.

    Apply via :

    careers@glafpol.com

  • Customer Excellence Lead (Technical Support)

    Role Overview

    We are seeking a Customer Excellence Lead to ensure our customers receive timely and effective assistance. This role is ideal for someone with hands-on experience in resolving technical issues and managing customer relationships in a fast-paced environment. You will be responsible for providing technical support, onboarding clients, and ensuring a seamless user experience.

    Key Responsibilities

    Technical Support & Troubleshooting

    Provide hands-on support for resolving customer issues related to platform functionality and performance.
    Troubleshoot and resolve technical issues, escalating complex problems to the development team when needed.
    Maintain detailed records of customer interactions and solutions.

    Customer Onboarding & User Training

    Guide new clients through the onboarding process, ensuring successful implementation and adoption of the MLH platform.
    Conduct training sessions to help users maximize platform features.
    Develop and update user-friendly documentation, including guides, FAQs, and how-to videos.

    System Monitoring & Issue Management

    Monitor platform performance and proactively address potential technical issues.
    Report recurring technical problems and suggest improvements to prevent future occurrences.
    Work closely with the tech team to test and validate system updates before release.

    Customer Relationship Management

    Build strong relationships with clients by providing empathetic and responsive support.
    Regularly follow up with clients to ensure their needs are met and gather feedback to improve the platform.
    Act as the bridge between customers and the internal team, advocating for client needs and concerns.

    Process Improvement

    Contribute to the development and refinement of support processes and tools.
    Identify opportunities to improve the customer experience and reduce response times.

    Qualifications and Skills

    Diploma or Bachelor’s degree in IT, Computer Science, or a related field (or equivalent practical experience).
    2-4 years of experience in technical support or customer service, ideally in a SaaS or tech-driven organization.
    Solid understanding of troubleshooting techniques and basic web technologies.
    Strong communication skills, with the ability to explain technical concepts in simple terms.
    Experience in the healthcare or e-learning sector is a plus.

    Preferred Traits

    Customer-focused with excellent problem-solving skills.
    Proactive, detail-oriented, and capable of managing multiple tasks simultaneously.
    Team player with a passion for technology and making a positive impact.

    Why Join Us?

    Work at the intersection of healthcare and technology, impacting lives across Africa.
    Join a growing, mission-driven organization with opportunities for career advancement.
    Competitive salary within the range of KES 60,000 – 80,000 per month.

    Send your resume and a cover letter to admin.kenya@tc4a.com, detailing your experience in technical support and why you’re a great fit for this role.Deadline: Applications must be submitted by 18th December 2024, 5 PM EAT.

    Apply via :

    admin.kenya@tc4a.com

  • Manager

    Qualifications and requirements

    A Bachelor’s degree in Business Administration, Marketing, or a related field.
    A minimum of 5 years of experience in a similar role, preferably within the beauty industry.
    Strong creativity and an innovative mindset, with a proven ability to think outside the box.
    Analytical skills to forecast and identify trends and challenges in the beauty industry
    Critical thinker with acumen in problem solving.
    Exceptional communication skills.
    Excellent organizational skills
    Result-oriented with a proactive approach to achieving targets.
    Advanced computer skills, including proficiency digital marketing tools.
    Excellent digital content creation skills with a strong portfolio of past work.
    Conversant with the latest trends and dynamics in the modern beauty industry.
    Strong command of English, both written and verbal.
    Proven leadership skills with the ability to motivate and guide teams effectively.
    Strong problem-solving skills with a proactive approach to addressing challenges.
    Exceptional time management and multitasking abilities.
    High attention to detail and ability to maintain accuracy under pressure.
    Deep understanding of customer service principles, customer retention and a commitment to delivering 
    Financial acumen, good in understanding financial principles, budgeting, and forecasting skills for managing resources efficiently.
    Good in setting and monitoring exceptional quality standards.

    Apply via :

    www.linkedin.com

  • Manager

    Qualifications and requirements

    A Bachelor’s degree in Business Administration, Marketing, or a related field.
    A minimum of 5 years of experience in a similar role, preferably within the beauty industry.
    Strong creativity and an innovative mindset, with a proven ability to think outside the box.
    Analytical skills to forecast and identify trends and challenges in the beauty industry
    Critical thinker with acumen in problem solving.
    Exceptional communication skills.
    Excellent organizational skills
    Result-oriented with a proactive approach to achieving targets.
    Advanced computer skills, including proficiency digital marketing tools.
    Excellent digital content creation skills with a strong portfolio of past work.
    Conversant with the latest trends and dynamics in the modern beauty industry.
    Strong command of English, both written and verbal.
    Proven leadership skills with the ability to motivate and guide teams effectively.
    Strong problem-solving skills with a proactive approach to addressing challenges.
    Exceptional time management and multitasking abilities.
    High attention to detail and ability to maintain accuracy under pressure.
    Deep understanding of customer service principles, customer retention and a commitment to delivering 
    Financial acumen, good in understanding financial principles, budgeting, and forecasting skills for managing resources efficiently.
    Good in setting and monitoring exceptional quality standards.

    Apply via :

    www.linkedin.com

  • Monitoring, Evaluation, Learning, and Impact Lead

    GLAFPOL is seeking an innovative Monitoring, Evaluation, Learning, and Impact (MELI) Lead to design and implement adaptive, evidence-based frameworks that transcend traditional, static approaches. This role requires a forward-thinking professional who goes beyond measuring impact to drive continuous learning and strategic refinement.

    As the MELI Lead, you will spearhead GLAFPOL’s efforts to support clients in achieving sustainable and impactful outcomes in governance, security, and humanitarian initiatives. By embedding adaptive learning processes into evaluations, you will ensure programs deliver meaningful, measurable results while staying relevant and effective in some of the world’s most dynamic and challenging environments.

    Key Responsibilities

    Lead the development and execution of innovative MELI frameworks tailored to the realities of fragile and conflict-affected environments, with a particular focus on Somalia.
    Oversee the end-to-end process of data collection, analysis, and reporting for MELI activities, ensuring accuracy, relevance, and actionable insights.
    Collaborate with project teams to define key performance indicators (KPIs) and develop adaptive, iterative evaluation systems that go beyond activity tracking, focusing on capturing and measuring meaningful impacts.
    Produce high-quality impact reports and briefs that contextualize findings within Somalia’s unique political and governance landscape, addressing client-specific needs.
    Facilitate organizational learning by synthesizing evidence and lessons learned, ensuring these insights shape future strategies and operations.
    Work closely with clients, partners, and stakeholders to ensure MELI frameworks align with their objectives and integrate diverse perspectives
    Build the capacity of GLAFPOL’s team by providing training and support on MELI best practices, tools, and methodologies, fostering a culture of continuous improvement.

    Qualifications

    Bachelor’s degree in International Development, International Affairs, Political Science, Public Policy, or a related field. A Master’s or PhD is an advantage.
    Fluency in English is required; proficiency in Somali or Arabic is a significant advantage.
    At least 7 years of progressive experience designing, managing, and implementing Monitoring, Evaluation, and Learning (MEL) systems, with a proven ability to develop frameworks that effectively capture and communicate impact in complex and dynamic environments.
    Experience applying adaptive and iterative learning approaches to integrate evidence-based decision-making into program strategies, ensuring relevance and effectiveness in rapidly changing contexts.
    Exceptional analytical skills, with proficiency in both quantitative and qualitative methodologies and the ability to integrate diverse data sources for comprehensive evaluations.
    Strong communication skills, including expertise in report writing and a demonstrated ability to present findings in clear, actionable formats for varied audiences, such as donors, implementing partners, and policymakers.
    Demonstrated cultural sensitivity, with a proven ability to work collaboratively in multidisciplinary teams and across diverse cultural and professional contexts.

    Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to careers@glafpol.com.

    Apply via :

    careers@glafpol.com

  • Customer Excellence Lead (Technical Support)

    Role Overview

    We are seeking a Customer Excellence Lead to ensure our customers receive timely and effective assistance. This role is ideal for someone with hands-on experience in resolving technical issues and managing customer relationships in a fast-paced environment. You will be responsible for providing technical support, onboarding clients, and ensuring a seamless user experience.

    Key Responsibilities

    Technical Support & Troubleshooting

    Provide hands-on support for resolving customer issues related to platform functionality and performance.
    Troubleshoot and resolve technical issues, escalating complex problems to the development team when needed.
    Maintain detailed records of customer interactions and solutions.

    Customer Onboarding & User Training

    Guide new clients through the onboarding process, ensuring successful implementation and adoption of the MLH platform.
    Conduct training sessions to help users maximize platform features.
    Develop and update user-friendly documentation, including guides, FAQs, and how-to videos.

    System Monitoring & Issue Management

    Monitor platform performance and proactively address potential technical issues.
    Report recurring technical problems and suggest improvements to prevent future occurrences.
    Work closely with the tech team to test and validate system updates before release.

    Customer Relationship Management

    Build strong relationships with clients by providing empathetic and responsive support.
    Regularly follow up with clients to ensure their needs are met and gather feedback to improve the platform.
    Act as the bridge between customers and the internal team, advocating for client needs and concerns.

    Process Improvement

    Contribute to the development and refinement of support processes and tools.
    Identify opportunities to improve the customer experience and reduce response times.

    Qualifications and Skills

    Diploma or Bachelor’s degree in IT, Computer Science, or a related field (or equivalent practical experience).
    2-4 years of experience in technical support or customer service, ideally in a SaaS or tech-driven organization.
    Solid understanding of troubleshooting techniques and basic web technologies.
    Strong communication skills, with the ability to explain technical concepts in simple terms.
    Experience in the healthcare or e-learning sector is a plus.

    Preferred Traits

    Customer-focused with excellent problem-solving skills.
    Proactive, detail-oriented, and capable of managing multiple tasks simultaneously.
    Team player with a passion for technology and making a positive impact.

    Why Join Us?

    Work at the intersection of healthcare and technology, impacting lives across Africa.
    Join a growing, mission-driven organization with opportunities for career advancement.
    Competitive salary within the range of KES 60,000 – 80,000 per month.

    Send your resume and a cover letter to admin.kenya@tc4a.com, detailing your experience in technical support and why you’re a great fit for this role.Deadline: Applications must be submitted by 18th December 2024, 5 PM EAT.

    Apply via :

    admin.kenya@tc4a.com

  • Membership Officer

    Are you passionate about building meaningful relationships and fostering engagement within a dynamic
    community? We are seeking a Membership Officer to drive our efforts in expanding and strengthening our
    membership base. We invite you to join us in making a difference!
    Job Purpose

    The Membership Officer will be responsible for overseeing and coordinating membership programs by expanding and strengthening the organization’s membership base through innovative campaigns for recruiting, retaining, and engaging members. This includes developing and executing strategies to attract and retain members, organizing outreach activities, improving member satisfaction, facilitating renewals, and building strong stakeholder relationships.

    Key Responsibilities for this role will include:
    Membership Recruitment, Retention, and Management

    Process and manage membership applications and renewals efficiently and accurately.
    Design and execute campaigns to recruit new members across various categories.
    Develop strategies to retain members through follow-ups and engagement initiatives.
    Maintain an accurate and secure membership database.
    Generate monthly reports on membership trends and statistics.
    Organizing outreach events, managing member queries, and utilizing social media for recruitment
    Identify lapsed members and develop targeted campaigns to re-engage them, including personalized communications, special offers, and tailored incentives.

    Partnership and Membership Engagement

    Communicate regularly with members via newsletters and personalized updates.
    Collaborate with the communications team to create marketing materials.
    Collect member feedback to address concerns and improve services.
    Plan and organize member events such as workshops and networking sessions.
    Represent the organization at forums and meetings to promote membership.
    Work with teams to design campaigns targeting new members.
    Build and maintain relationships with stakeholders to support membership programs.
    Assist in budgeting and resource mobilization for membership activities.
    Develop newsletters, social media content, and other promotional materials.
    Prepare detailed monthly reports on memberships, donors, and partners.

    Personal Specifications Requirements
    Essential Skills and Competencies

    Strong interpersonal, communication, and organizational skills.
    Proficiency in database management and CRM tools.
    Proven ability to plan and execute marketing campaigns.
    Strong research capabilities and analytical skills for reporting and trend analysis.
    Creative problem-solving and conflict resolution abilities.
    Ability to organize and participate in events, workshops, and public engagements.

    Desirable Skills

    Strong interest and understanding of wildlife and environmental conservation issues and initiatives.
    Graphic design or content creation skills for promotional materials.
    Experience in resource mobilization and donor engagement.
    Experienced in CRM tools

    Professional and Academic Requirements

    A Higher/ Advanced diploma in Marketing, Sales, Communications, Public Relations or a related field.
    Minimum of 4 years of experience in membership recruitment, engagement, or a related role.
    Possesses strong abilities in teamwork, negotiation, communication, and diplomacy, with the capacity to engage courteously and effectively with individuals at all levels within a multicultural and multidisciplinary environment, including external stakeholders
    Experience in planning and executing events, campaigns, or public engagements.
    Strong understanding and experience in proposal writing , fundraising, and resource mobilizations
    Strong understanding of the membership lifecycle and retention strategies.
    Willingness to travel and work flexible hours when required.
    Wildlife Clubs of Kenya is an equal opportunity employer and encourages applications from all qualified individuals

    Interested candidates should submit a cover letter and CV as one pdf document only to hr@wildlifeclubsofkenya.or.ke by 25th December 2024.Email Ref/subject : Membership Officer: WCK 2024

    Apply via :

    hr@wildlifeclubsofkenya.or.ke

  • Dealer Executive

    Job Summary

    The Dealer Executive will play a critical role in driving the company’s growth by recruiting and managing dealers, leading a high-performing sales team, and expanding into new markets. The ideal candidate is a dynamic and results-oriented professional with a passion for sales, excellent communication skills, and the ability to build strong relationships. They will ensure dealers meet operational standards, achieve revenue targets, and promote the company’s brands effectively in the market.

    Minimum Experience: Diploma or Degree in a relevant field.
    Experience Level: Senior Level
    Experience length: 2 year

    Job Description/Requirements

    Responsibilities

    Recruit, train, and retain new dealers to ensure optimal coverage and performance.
    Implement and maintain dealer operations standards to ensure efficiency and compliance.
    Recruit, train, motivate, and retain a high-performing direct sales team to meet set expectations.
    Identify and open new markets to drive volume and value growth.
    Manage market storms and MITs effectively to maintain market stability.
    Maintain an updated and stable database of customers to support sales activities.
    Consistently meet or exceed monthly revenue targets by ensuring all products are properly displayed and priced as per company standards.
    Build and sustain a solid downline for each dealer, while actively monitoring and driving sell-through and sell-out for the company’s brands.

    Minimum Requirements & Responsibility

    Diploma or Degree in a relevant field.
    1–2 years of experience in Sales & Marketing, preferably in aggressive selling environments like electronics, telecommunications, or FMCG industries.
    Exceptional communication skills, both written and verbal.
    Ability to build and maintain trusting relationships.
    Strong self-motivation with the ability to work under minimal supervision.
    Goal-oriented and results-driven with a passion for sales.
    A valid driving license and demonstrated driving competence.

    Interested candidates should send their CVs to recruitment@staffingsolutionsnetwork.co.ke with the subject line “Application for Dealer Executive”  by 21st December, 2024. Only shortlisted candidates will be contacted.

    Apply via :

    recruitment@staffingsolutionsnetwork.co.ke