Company Type: Sector in N / A

  • Manager

    Qualifications and requirements

    A Bachelor’s degree in Business Administration, Marketing, or a related field.
    A minimum of 5 years of experience in a similar role, preferably within the beauty industry.
    Strong creativity and an innovative mindset, with a proven ability to think outside the box.
    Analytical skills to forecast and identify trends and challenges in the beauty industry
    Critical thinker with acumen in problem solving.
    Exceptional communication skills.
    Excellent organizational skills
    Result-oriented with a proactive approach to achieving targets.
    Advanced computer skills, including proficiency digital marketing tools.
    Excellent digital content creation skills with a strong portfolio of past work.
    Conversant with the latest trends and dynamics in the modern beauty industry.
    Strong command of English, both written and verbal.
    Proven leadership skills with the ability to motivate and guide teams effectively.
    Strong problem-solving skills with a proactive approach to addressing challenges.
    Exceptional time management and multitasking abilities.
    High attention to detail and ability to maintain accuracy under pressure.
    Deep understanding of customer service principles, customer retention and a commitment to delivering 
    Financial acumen, good in understanding financial principles, budgeting, and forecasting skills for managing resources efficiently.
    Good in setting and monitoring exceptional quality standards.

    Apply via :

    www.linkedin.com

  • Monitoring, Evaluation, Learning, and Impact Lead

    GLAFPOL is seeking an innovative Monitoring, Evaluation, Learning, and Impact (MELI) Lead to design and implement adaptive, evidence-based frameworks that transcend traditional, static approaches. This role requires a forward-thinking professional who goes beyond measuring impact to drive continuous learning and strategic refinement.

    As the MELI Lead, you will spearhead GLAFPOL’s efforts to support clients in achieving sustainable and impactful outcomes in governance, security, and humanitarian initiatives. By embedding adaptive learning processes into evaluations, you will ensure programs deliver meaningful, measurable results while staying relevant and effective in some of the world’s most dynamic and challenging environments.

    Key Responsibilities

    Lead the development and execution of innovative MELI frameworks tailored to the realities of fragile and conflict-affected environments, with a particular focus on Somalia.
    Oversee the end-to-end process of data collection, analysis, and reporting for MELI activities, ensuring accuracy, relevance, and actionable insights.
    Collaborate with project teams to define key performance indicators (KPIs) and develop adaptive, iterative evaluation systems that go beyond activity tracking, focusing on capturing and measuring meaningful impacts.
    Produce high-quality impact reports and briefs that contextualize findings within Somalia’s unique political and governance landscape, addressing client-specific needs.
    Facilitate organizational learning by synthesizing evidence and lessons learned, ensuring these insights shape future strategies and operations.
    Work closely with clients, partners, and stakeholders to ensure MELI frameworks align with their objectives and integrate diverse perspectives
    Build the capacity of GLAFPOL’s team by providing training and support on MELI best practices, tools, and methodologies, fostering a culture of continuous improvement.

    Qualifications

    Bachelor’s degree in International Development, International Affairs, Political Science, Public Policy, or a related field. A Master’s or PhD is an advantage.
    Fluency in English is required; proficiency in Somali or Arabic is a significant advantage.
    At least 7 years of progressive experience designing, managing, and implementing Monitoring, Evaluation, and Learning (MEL) systems, with a proven ability to develop frameworks that effectively capture and communicate impact in complex and dynamic environments.
    Experience applying adaptive and iterative learning approaches to integrate evidence-based decision-making into program strategies, ensuring relevance and effectiveness in rapidly changing contexts.
    Exceptional analytical skills, with proficiency in both quantitative and qualitative methodologies and the ability to integrate diverse data sources for comprehensive evaluations.
    Strong communication skills, including expertise in report writing and a demonstrated ability to present findings in clear, actionable formats for varied audiences, such as donors, implementing partners, and policymakers.
    Demonstrated cultural sensitivity, with a proven ability to work collaboratively in multidisciplinary teams and across diverse cultural and professional contexts.

    Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to careers@glafpol.com.

    Apply via :

    careers@glafpol.com

  • Manager

    Qualifications and requirements

    A Bachelor’s degree in Business Administration, Marketing, or a related field.
    A minimum of 5 years of experience in a similar role, preferably within the beauty industry.
    Strong creativity and an innovative mindset, with a proven ability to think outside the box.
    Analytical skills to forecast and identify trends and challenges in the beauty industry
    Critical thinker with acumen in problem solving.
    Exceptional communication skills.
    Excellent organizational skills
    Result-oriented with a proactive approach to achieving targets.
    Advanced computer skills, including proficiency digital marketing tools.
    Excellent digital content creation skills with a strong portfolio of past work.
    Conversant with the latest trends and dynamics in the modern beauty industry.
    Strong command of English, both written and verbal.
    Proven leadership skills with the ability to motivate and guide teams effectively.
    Strong problem-solving skills with a proactive approach to addressing challenges.
    Exceptional time management and multitasking abilities.
    High attention to detail and ability to maintain accuracy under pressure.
    Deep understanding of customer service principles, customer retention and a commitment to delivering 
    Financial acumen, good in understanding financial principles, budgeting, and forecasting skills for managing resources efficiently.
    Good in setting and monitoring exceptional quality standards.

    Apply via :

    www.linkedin.com

  • Monitoring, Evaluation, Learning, and Impact Lead

    GLAFPOL is seeking an innovative Monitoring, Evaluation, Learning, and Impact (MELI) Lead to design and implement adaptive, evidence-based frameworks that transcend traditional, static approaches. This role requires a forward-thinking professional who goes beyond measuring impact to drive continuous learning and strategic refinement.

    As the MELI Lead, you will spearhead GLAFPOL’s efforts to support clients in achieving sustainable and impactful outcomes in governance, security, and humanitarian initiatives. By embedding adaptive learning processes into evaluations, you will ensure programs deliver meaningful, measurable results while staying relevant and effective in some of the world’s most dynamic and challenging environments.

    Key Responsibilities

    Lead the development and execution of innovative MELI frameworks tailored to the realities of fragile and conflict-affected environments, with a particular focus on Somalia.
    Oversee the end-to-end process of data collection, analysis, and reporting for MELI activities, ensuring accuracy, relevance, and actionable insights.
    Collaborate with project teams to define key performance indicators (KPIs) and develop adaptive, iterative evaluation systems that go beyond activity tracking, focusing on capturing and measuring meaningful impacts.
    Produce high-quality impact reports and briefs that contextualize findings within Somalia’s unique political and governance landscape, addressing client-specific needs.
    Facilitate organizational learning by synthesizing evidence and lessons learned, ensuring these insights shape future strategies and operations.
    Work closely with clients, partners, and stakeholders to ensure MELI frameworks align with their objectives and integrate diverse perspectives
    Build the capacity of GLAFPOL’s team by providing training and support on MELI best practices, tools, and methodologies, fostering a culture of continuous improvement.

    Qualifications

    Bachelor’s degree in International Development, International Affairs, Political Science, Public Policy, or a related field. A Master’s or PhD is an advantage.
    Fluency in English is required; proficiency in Somali or Arabic is a significant advantage.
    At least 7 years of progressive experience designing, managing, and implementing Monitoring, Evaluation, and Learning (MEL) systems, with a proven ability to develop frameworks that effectively capture and communicate impact in complex and dynamic environments.
    Experience applying adaptive and iterative learning approaches to integrate evidence-based decision-making into program strategies, ensuring relevance and effectiveness in rapidly changing contexts.
    Exceptional analytical skills, with proficiency in both quantitative and qualitative methodologies and the ability to integrate diverse data sources for comprehensive evaluations.
    Strong communication skills, including expertise in report writing and a demonstrated ability to present findings in clear, actionable formats for varied audiences, such as donors, implementing partners, and policymakers.
    Demonstrated cultural sensitivity, with a proven ability to work collaboratively in multidisciplinary teams and across diverse cultural and professional contexts.

    Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to careers@glafpol.com.

    Apply via :

    careers@glafpol.com

  • Manager

    Qualifications and requirements

    A Bachelor’s degree in Business Administration, Marketing, or a related field.
    A minimum of 5 years of experience in a similar role, preferably within the beauty industry.
    Strong creativity and an innovative mindset, with a proven ability to think outside the box.
    Analytical skills to forecast and identify trends and challenges in the beauty industry
    Critical thinker with acumen in problem solving.
    Exceptional communication skills.
    Excellent organizational skills
    Result-oriented with a proactive approach to achieving targets.
    Advanced computer skills, including proficiency digital marketing tools.
    Excellent digital content creation skills with a strong portfolio of past work.
    Conversant with the latest trends and dynamics in the modern beauty industry.
    Strong command of English, both written and verbal.
    Proven leadership skills with the ability to motivate and guide teams effectively.
    Strong problem-solving skills with a proactive approach to addressing challenges.
    Exceptional time management and multitasking abilities.
    High attention to detail and ability to maintain accuracy under pressure.
    Deep understanding of customer service principles, customer retention and a commitment to delivering 
    Financial acumen, good in understanding financial principles, budgeting, and forecasting skills for managing resources efficiently.
    Good in setting and monitoring exceptional quality standards.

    Apply via :

    www.linkedin.com

  • Monitoring, Evaluation, Learning, and Impact Lead

    GLAFPOL is seeking an innovative Monitoring, Evaluation, Learning, and Impact (MELI) Lead to design and implement adaptive, evidence-based frameworks that transcend traditional, static approaches. This role requires a forward-thinking professional who goes beyond measuring impact to drive continuous learning and strategic refinement.

    As the MELI Lead, you will spearhead GLAFPOL’s efforts to support clients in achieving sustainable and impactful outcomes in governance, security, and humanitarian initiatives. By embedding adaptive learning processes into evaluations, you will ensure programs deliver meaningful, measurable results while staying relevant and effective in some of the world’s most dynamic and challenging environments.

    Key Responsibilities

    Lead the development and execution of innovative MELI frameworks tailored to the realities of fragile and conflict-affected environments, with a particular focus on Somalia.
    Oversee the end-to-end process of data collection, analysis, and reporting for MELI activities, ensuring accuracy, relevance, and actionable insights.
    Collaborate with project teams to define key performance indicators (KPIs) and develop adaptive, iterative evaluation systems that go beyond activity tracking, focusing on capturing and measuring meaningful impacts.
    Produce high-quality impact reports and briefs that contextualize findings within Somalia’s unique political and governance landscape, addressing client-specific needs.
    Facilitate organizational learning by synthesizing evidence and lessons learned, ensuring these insights shape future strategies and operations.
    Work closely with clients, partners, and stakeholders to ensure MELI frameworks align with their objectives and integrate diverse perspectives
    Build the capacity of GLAFPOL’s team by providing training and support on MELI best practices, tools, and methodologies, fostering a culture of continuous improvement.

    Qualifications

    Bachelor’s degree in International Development, International Affairs, Political Science, Public Policy, or a related field. A Master’s or PhD is an advantage.
    Fluency in English is required; proficiency in Somali or Arabic is a significant advantage.
    At least 7 years of progressive experience designing, managing, and implementing Monitoring, Evaluation, and Learning (MEL) systems, with a proven ability to develop frameworks that effectively capture and communicate impact in complex and dynamic environments.
    Experience applying adaptive and iterative learning approaches to integrate evidence-based decision-making into program strategies, ensuring relevance and effectiveness in rapidly changing contexts.
    Exceptional analytical skills, with proficiency in both quantitative and qualitative methodologies and the ability to integrate diverse data sources for comprehensive evaluations.
    Strong communication skills, including expertise in report writing and a demonstrated ability to present findings in clear, actionable formats for varied audiences, such as donors, implementing partners, and policymakers.
    Demonstrated cultural sensitivity, with a proven ability to work collaboratively in multidisciplinary teams and across diverse cultural and professional contexts.

    Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to careers@glafpol.com.

    Apply via :

    careers@glafpol.com

  • Customer Excellence Lead (Technical Support)

    Role Overview

    We are seeking a Customer Excellence Lead to ensure our customers receive timely and effective assistance. This role is ideal for someone with hands-on experience in resolving technical issues and managing customer relationships in a fast-paced environment. You will be responsible for providing technical support, onboarding clients, and ensuring a seamless user experience.

    Key Responsibilities

    Technical Support & Troubleshooting

    Provide hands-on support for resolving customer issues related to platform functionality and performance.
    Troubleshoot and resolve technical issues, escalating complex problems to the development team when needed.
    Maintain detailed records of customer interactions and solutions.

    Customer Onboarding & User Training

    Guide new clients through the onboarding process, ensuring successful implementation and adoption of the MLH platform.
    Conduct training sessions to help users maximize platform features.
    Develop and update user-friendly documentation, including guides, FAQs, and how-to videos.

    System Monitoring & Issue Management

    Monitor platform performance and proactively address potential technical issues.
    Report recurring technical problems and suggest improvements to prevent future occurrences.
    Work closely with the tech team to test and validate system updates before release.

    Customer Relationship Management

    Build strong relationships with clients by providing empathetic and responsive support.
    Regularly follow up with clients to ensure their needs are met and gather feedback to improve the platform.
    Act as the bridge between customers and the internal team, advocating for client needs and concerns.

    Process Improvement

    Contribute to the development and refinement of support processes and tools.
    Identify opportunities to improve the customer experience and reduce response times.

    Qualifications and Skills

    Diploma or Bachelor’s degree in IT, Computer Science, or a related field (or equivalent practical experience).
    2-4 years of experience in technical support or customer service, ideally in a SaaS or tech-driven organization.
    Solid understanding of troubleshooting techniques and basic web technologies.
    Strong communication skills, with the ability to explain technical concepts in simple terms.
    Experience in the healthcare or e-learning sector is a plus.

    Preferred Traits

    Customer-focused with excellent problem-solving skills.
    Proactive, detail-oriented, and capable of managing multiple tasks simultaneously.
    Team player with a passion for technology and making a positive impact.

    Why Join Us?

    Work at the intersection of healthcare and technology, impacting lives across Africa.
    Join a growing, mission-driven organization with opportunities for career advancement.
    Competitive salary within the range of KES 60,000 – 80,000 per month.

    Send your resume and a cover letter to admin.kenya@tc4a.com, detailing your experience in technical support and why you’re a great fit for this role.Deadline: Applications must be submitted by 18th December 2024, 5 PM EAT.

    Apply via :

    admin.kenya@tc4a.com

  • Manager

    Qualifications and requirements

    A Bachelor’s degree in Business Administration, Marketing, or a related field.
    A minimum of 5 years of experience in a similar role, preferably within the beauty industry.
    Strong creativity and an innovative mindset, with a proven ability to think outside the box.
    Analytical skills to forecast and identify trends and challenges in the beauty industry
    Critical thinker with acumen in problem solving.
    Exceptional communication skills.
    Excellent organizational skills
    Result-oriented with a proactive approach to achieving targets.
    Advanced computer skills, including proficiency digital marketing tools.
    Excellent digital content creation skills with a strong portfolio of past work.
    Conversant with the latest trends and dynamics in the modern beauty industry.
    Strong command of English, both written and verbal.
    Proven leadership skills with the ability to motivate and guide teams effectively.
    Strong problem-solving skills with a proactive approach to addressing challenges.
    Exceptional time management and multitasking abilities.
    High attention to detail and ability to maintain accuracy under pressure.
    Deep understanding of customer service principles, customer retention and a commitment to delivering 
    Financial acumen, good in understanding financial principles, budgeting, and forecasting skills for managing resources efficiently.
    Good in setting and monitoring exceptional quality standards.

    Apply via :

    www.linkedin.com

  • Monitoring, Evaluation, Learning, and Impact Lead

    GLAFPOL is seeking an innovative Monitoring, Evaluation, Learning, and Impact (MELI) Lead to design and implement adaptive, evidence-based frameworks that transcend traditional, static approaches. This role requires a forward-thinking professional who goes beyond measuring impact to drive continuous learning and strategic refinement.

    As the MELI Lead, you will spearhead GLAFPOL’s efforts to support clients in achieving sustainable and impactful outcomes in governance, security, and humanitarian initiatives. By embedding adaptive learning processes into evaluations, you will ensure programs deliver meaningful, measurable results while staying relevant and effective in some of the world’s most dynamic and challenging environments.

    Key Responsibilities

    Lead the development and execution of innovative MELI frameworks tailored to the realities of fragile and conflict-affected environments, with a particular focus on Somalia.
    Oversee the end-to-end process of data collection, analysis, and reporting for MELI activities, ensuring accuracy, relevance, and actionable insights.
    Collaborate with project teams to define key performance indicators (KPIs) and develop adaptive, iterative evaluation systems that go beyond activity tracking, focusing on capturing and measuring meaningful impacts.
    Produce high-quality impact reports and briefs that contextualize findings within Somalia’s unique political and governance landscape, addressing client-specific needs.
    Facilitate organizational learning by synthesizing evidence and lessons learned, ensuring these insights shape future strategies and operations.
    Work closely with clients, partners, and stakeholders to ensure MELI frameworks align with their objectives and integrate diverse perspectives
    Build the capacity of GLAFPOL’s team by providing training and support on MELI best practices, tools, and methodologies, fostering a culture of continuous improvement.

    Qualifications

    Bachelor’s degree in International Development, International Affairs, Political Science, Public Policy, or a related field. A Master’s or PhD is an advantage.
    Fluency in English is required; proficiency in Somali or Arabic is a significant advantage.
    At least 7 years of progressive experience designing, managing, and implementing Monitoring, Evaluation, and Learning (MEL) systems, with a proven ability to develop frameworks that effectively capture and communicate impact in complex and dynamic environments.
    Experience applying adaptive and iterative learning approaches to integrate evidence-based decision-making into program strategies, ensuring relevance and effectiveness in rapidly changing contexts.
    Exceptional analytical skills, with proficiency in both quantitative and qualitative methodologies and the ability to integrate diverse data sources for comprehensive evaluations.
    Strong communication skills, including expertise in report writing and a demonstrated ability to present findings in clear, actionable formats for varied audiences, such as donors, implementing partners, and policymakers.
    Demonstrated cultural sensitivity, with a proven ability to work collaboratively in multidisciplinary teams and across diverse cultural and professional contexts.

    Interested candidates should submit their resume and a cover letter detailing their qualifications and experience to careers@glafpol.com.

    Apply via :

    careers@glafpol.com

  • Manager

    Qualifications and requirements

    A Bachelor’s degree in Business Administration, Marketing, or a related field.
    A minimum of 5 years of experience in a similar role, preferably within the beauty industry.
    Strong creativity and an innovative mindset, with a proven ability to think outside the box.
    Analytical skills to forecast and identify trends and challenges in the beauty industry
    Critical thinker with acumen in problem solving.
    Exceptional communication skills.
    Excellent organizational skills
    Result-oriented with a proactive approach to achieving targets.
    Advanced computer skills, including proficiency digital marketing tools.
    Excellent digital content creation skills with a strong portfolio of past work.
    Conversant with the latest trends and dynamics in the modern beauty industry.
    Strong command of English, both written and verbal.
    Proven leadership skills with the ability to motivate and guide teams effectively.
    Strong problem-solving skills with a proactive approach to addressing challenges.
    Exceptional time management and multitasking abilities.
    High attention to detail and ability to maintain accuracy under pressure.
    Deep understanding of customer service principles, customer retention and a commitment to delivering 
    Financial acumen, good in understanding financial principles, budgeting, and forecasting skills for managing resources efficiently.
    Good in setting and monitoring exceptional quality standards.

    Apply via :

    www.linkedin.com