Jobs Kenya

Company Founded: Founded in Nil

  • Learner- Hybrid Cloud Automation and Data Engineer

    Learner- Hybrid Cloud Automation and Data Engineer

    Want to be a part of our team?

    Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world in 2019, it remains well recognized in the Middle East and Africa. Join us and become part of the NTT family as we continue to provide innovative solutions that help our clients achieve their business objectives.
    Responsible for setup and installation of technical systems, applications, or process designs for clients’ purchased or outsourced technology and business process solutions. Works directly with the client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.
    Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.
    Provides feedback based on client experiences to product and professional services teams for product and process improvements. May work directly with clients on-site or provide installation support remotely.

    Working at NTT
    Key Roles and Responsibilities:

    Develops the ability to start ‘owning’ portions of an installation, break/fix incidents, and problem management.
    Functions jointly with the Implementation Engineering team to meet client requirements.
    May be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support under guidance to customers.
    Action less complex configurations and installations
    Attend to less complex break/fix events

    Knowledge, Skills, and Attributes:

    Basic understanding and appreciation of technical design principles
    Ability to develop an understanding of fundamental project management and administration processes
    Display a strong learning orientation
    Good verbal communication skills
    Demonstrate a client service orientation
    Hands-on proactive in approach

    Academic Qualifications and Certifications:

    Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent

    Required Experience:

    Some work experience in a technical implementation engineering or similar role

    What will make you a good fit for the role?
    Standard career level descriptor for job level:

    Develops professional experience
    Applies policy and procedures to solve variety of issues
    Problems are moderate in nature
    Build productive internal and external working relationships
    Receives general instructions on routine work
    Receives detailed instructions on new work
    Typically needs a Bachelor’s or equivalent and entry or basic level experience; or an advanced or equivalent degree without experience; or equivalent work experience

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    Use the link(s) below to apply on company website.  

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  • Field Sales Executive(Hardware) Thika Clerk of Works- Construction People & Culture Executive Business Development Manager Full Stack Developer Pre- Sales Executive (USS) Online Sales & Marketing Executive(Hardware) Thika

    Field Sales Executive(Hardware) Thika Clerk of Works- Construction People & Culture Executive Business Development Manager Full Stack Developer Pre- Sales Executive (USS) Online Sales & Marketing Executive(Hardware) Thika

    Job Purpose:

    We are actively seeking a passionate Field Sales Executive with a proven track record in the hardware industry to join our dynamic sales team. The Field Sales Executive will play a pivotal role in identifying and pursuing new sales prospects, skillfully negotiating deals, ensuring utmost customer satisfaction, conducting sales visits, and consistently achieving set sales targets.
    To excel in this role, the ideal candidate must be a self-motivated and inspired self-starter capable of driving substantial sales growth. Ultimately, a top-tier sales executive should possess the ability to establish strong rapport with customers and successfully close sales.

    Responsibilities:

    Achieving sales objectives and formulating effective sales strategies.
    Conducting thorough prospect research and proactively generating leads.
    Engaging potential customers through phone, email, and in-person interactions.
    Expertly addressing customer inquiries, concerns, and complaints.
    Preparing and promptly delivering quotes and proposals.
    Meeting daily, weekly, and monthly sales targets with dedication.
    Actively participating in collaborative sales team meetings.

    Requirements:

    A degree or diploma in Business Management or a related field.
    Minimum of 2 years of sales experience within the construction industry, with a focus on Paints, Ceramics, Tiles, Electrical Fittings, Plumbing materials and experience working in a Hardware.
    Exceptional customer service and sales skills.
    Proficiency in verbal and written communication, including strong presentation skills.
    Excellent phone etiquette.
    Proficiency in Microsoft Office and familiarity with sales software programs.
    Strong negotiation and problem-solving skills.
    Motorcycle riding experience is a valuable additional advantage.

    N.B. If you’re emailing us directly, remember to insert in the email subject line People & Culture Executive for consideration by Wednesday 4th October 2023.

    go to method of application »

    Use the link(s) below to apply on company website.  Apply directly through Our Careers Page or email your CV to vacancies@gaprecruitment.co.ke

    Apply via :

    vacancies@gaprecruitment.co.ke

  • Learner- Hybrid Networks Learner- CX & Collaboration Learner- Software Defined Infrastructure Services (SDIS)

    Learner- Hybrid Networks Learner- CX & Collaboration Learner- Software Defined Infrastructure Services (SDIS)

    Key Roles and Responsibilities:

    Develops the ability to start ‘owning’ portions of an installation, break/fix incidents, and problem management.
    Functions jointly with the Implementation Engineering team to meet client requirements.
    May be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support under guidance to customers.
    Action less complex configurations and installations
    Attend to less complex break/fix events

    Knowledge, Skills, and Attributes:

    Basic understanding and appreciation of technical design principles
    Ability to develop an understanding of fundamental project management and administration processes
    Display a strong learning orientation
    Good verbal communication skills
    Demonstrate a client service orientation
    Hands-on proactive in approach

    Academic Qualifications and Certifications:

    Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent

    Required Experience:

    Some work experience in a technical implementation engineering or similar role

    What will make you a good fit for the role?
    Standard career level descriptor for job level:

    Develops professional experience
    Applies policy and procedures to solve variety of issues
    Problems are moderate in nature
    Build productive internal and external working relationships
    Receives general instructions on routine work
    Receives detailed instructions on new work
    Typically needs a Bachelor’s or equivalent and entry or basic level experience; or an advanced or equivalent degree without experience; or equivalent work experience

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Vendor & Partner Services Lead Head of Project Management Learner – End User Services

    Vendor & Partner Services Lead Head of Project Management Learner – End User Services

    Key Responsibilities:
    CSPP Program Management:

    Lead all facets of the CSPP Program, ensuring its objectives are consistently met and maintained.
    Coordinate with various internal and external stakeholders to guarantee the successful rollout and sustained success of the CSPP Program.
    Regularly monitor and analyze performance data to ensure Dimension Data is on track to meet or exceed the agreed-upon metrics.
    Identify, define, and track key performance metrics for the program.
    Ensure internal teams are equipped with the knowledge and tools to succeed within the framework of the CSPP program.
    Coordinate with Cisco to provide necessary training for Dimension Data teams regarding CSPP requirements, benefits, and best practices.
    Ensure that all activities within the CSPP adhere to Cisco’s guidelines and requirements.
    Stay updated with any changes to the CSPP framework and ensure Dimension Data remains compliant.

    SDIS (Dimension Data Support) Services Program

    Own internal awareness and education on the SDIS product.
    Work Closely with the client managers to ensure all services quotes for VBR include SDIS.
    Work closely with the Services Sales team to provide the right pricing for services and SDIS.
    Maintain comprehensive documentation that outlines the features, capabilities, and updates related to the SDIS services.
    Liaise with the sales and technical teams to ensure they understand the value proposition of SDIS services.
    Work closely with the SDIS development team to ensure any enhancement required for the region are considered and possibly implemented.
    Lead all facets of the SDIS Program, ensuring its objectives are consistently met and maintained.
    Regularly monitor and Analyze performance data to ensure Dimension Data is on track to meet or exceed the agreed-upon SDIS targets.
    Stay updated with any changes to the SDIS product and ensure Dimension Data East Africa is aligned as much as possible.

    Pricing and Proposals:

    Work with a team to ensure all pricing requests for SDI Services are fulfilled, ensuring precision and market competitiveness.
    Collaborate with the commercial and sales teams to maintain updated and market-aligned pricing models.
    Work closely with the Services Sales team to provide the right pricing for services and SDIS.
    Work closely with the Services Sales and Sales team to include our services (SDIS) to all opportunities.
    Ensure a clear understanding of the cost structure to set prices that provide value to the customer and profitability to the business.

    Collaboration with Services and Client Managers:

    Engage closely with services managers to ensure the delivery of top-tier services tailored to client specifications.
    Interact with client managers to understand client expectations and ensure our SDIS service offerings are consistently aligned.
    Work with the service sales specialist and client managers to reach and surpass regional SDIS service targets, formulating and executing strategies to ensure growth and client satisfaction.
    Work closely with the regional SDIS product managers.

    Reporting and Analysis:

    Regularly update senior management on the progress of the CSPP Program, and regional service targets.
    Evaluate performance metrics and identify areas for improvement, implementing strategies accordingly.
    Use historical data and current trends to forecast future performance, sales, costs, and other relevant metrics.
    Track Key Performance Indicators (KPIs) to measure the company’s success in adopting SDIS.
    Create detailed, clear, and actionable reports tailored to the needs of different stakeholders.

    Management

    Manage the VBR team who will be responsible for SDIS pricing and CSPP program activities.
    Oversee the day to day tasks/ requests from the client managers on services pricing and ensure on-time pricing to the sales team.

    Academic Qualifications and Certifications:

    Bachelor’s degree in computer science, IT, Business, or a related discipline. Master’s degree is a plus.
    Minimum of 3 years experience in software-defined infrastructure services, vendor management, or a related domain.
    In-depth understanding of Cisco CSPP Program and Support Services.
    Stellar communication and interpersonal abilities.
    Proven capability to manage multiple projects and priorities in a dynamic setting.
    Proficiency in data-driven decision-making and reporting.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Customer Experience – Farm & Fresh

    Customer Experience – Farm & Fresh

    Role 
    Customer Experience For the Farm and Fresh Categories that serve Commercial Kitchens, Fresh Kiosks, Local Eateries, Agro Dealers, Food Processors & Farmers. 
    Reporting – Commercial Manager Kenya
    JOB OVERVIEW / RESPONSIBILITIES 
    The Customer Experience – Farm & Fresh team member  is responsible for effectively representing the customer’s voice (both external and internal business customers) and translating data into actionable insights. They act as a liaison between the customer and the company, providing updates on operations and handling customer queries. Their focus is on understanding the reasons behind the data and utilizing qualitative insights to improve the overall customer experience, rather than simply reporting data.

    Customer Engagement, This includes tasks such as Customer relationship management – to drive retention of active customers & reactivation of churned & dormant customers plus other customer segmentation initiatives. They are also responsible for managing Delayed Delivery, Cancellation Analysis and introduction of value added services such as Financial Services to our customers.
    Customer Satisfaction Review, This includes post delivery quantitative analysis of the recorded CSAT scores.
    Customer Query / Complaints Management, End to end resolution of all customer queries including Missing Items; Delivery Tracker, Replacements in case of Quality Challenges.Driving the Farm & Fresh Contact Centre Management leveraging the customer engagement platform and incidence escalation process.
    Data Collection and Accuracy – Customer Data Accuracy & Reporting on customer metrics including activity & retention rates. Ensuring data accuracy in:
    Market Intelligence – Quantitative (Validation & Supervision of Sales Data)
    App Catalog Accuracy Verification

    KPI’s

    Complaints & Query Management – First Contact Resolution & Complaints Solved on Time
    Customer Activity Metrics including Activity Rate & Retention Rate
    Customer Satisfaction Rating
    Customer Experience Projects Completion
    App Adoption
    Revenue Attainment

    Apply via :

    kyosk.hire.trakstar.com

  • Corporate Finance Analyst

    Corporate Finance Analyst

    Job Purpose/Mission 

    The Corporate finance analyst will be part of the EEA Funding team under the supervision of the Head of Funding (3 team members). She/He will work closely with all the country finance teams based in the 9 countries in Sub-Saharan Africa as well as other heads of departments (Customer Finance, FP&A, Grants, etc). The position holder will have a key role in order to structure fundraising for Solar-home-systems (SHS) and Mini-grids (MG) projects in Sub-Saharan Africa as well as to monitor the subsidiaries’ liquidity position. In the highly interesting position, you will deal with external stakeholders with important responsibilities as follows:

    External debt funding:

    Negotiate with pool of impact investors, DFIs, debt providers to settle a large corporate facility to support the next years development of Engie Energy Access activities.
    Build financial model of renewable projects with inclusion of debt sizing (DSCR, cash flow waterfall, sensitivities, DDM)
    Prepare internal committees to get approval on financing from Executive Committee
    Drive due diligence process including the constitution and maintenance of data room, on-site visits and due diligence Q&A
    Lead the closing of the financing by completing the CPs.

    Liquidity and Cash management

    Oversee and monitor the liquidity and cash position of the Sub-Saharan subsidiaries (9 countries and 15 legal entities)
    Ensure ENGIE Energy Access affiliates are correctly funded (follow-up and implementation of shareholder loans and equity injections)
    Lead approval of internal fundings from Engie Corporate Finance team
    Monitor the short-term cash forecasts at global level and local level.
    Develop new tools to effectively manage cash across the different subsidiaries (cash pooling)
    Identify and mitigate liquidity risks linked to convertibility and FX risks.
    Manage relationships with banks and financial institutions.
    Collaborate with various departments (customer finance teams, head of finance in the countries, FP&A teams, Grants teams)

    Experience and skills 

    At least 5 years of experience in project or structured finance in commercial/investment bank, development finance institution, transaction advisor or in the finance team of a project/asset owner
    Advanced quantitative and analytical skills
    Good knowledge of Pack Office, especially Excel (knowledge of VBA is a plus)
    Entrepreneurial spirit and collaborative nature
    Capable of advancing multiple work streams simultaneously and able to prioritize the different timelines.
    Project management skills and enthusiasm for new projects
    Rigorous and well-organized
    Experience working in developing countries is preferred.
    Excellent communication and presentation skills
    Understanding of rural BOP markets in Africa
    Ability to interact with multicultural teams, counterparts, and stakeholders.  

    Language(s): 

    English
    French is a plus.

    Who you are:

    Solution oriented person with demonstrated resourcefulness in proposing new ways of driving efficiency.
    Self-starter who is passionate about renewable energy and impact projects
    Comfortable in a very changing environment
    A solid team player who likes to challenge the status quo.
    Endless curiosity and desire to think outside the box.
    Comfortable with new projects even without prior experience and fast learner
    Professional Experience:  Skilled ( >3 experience <15 years) Education Level:  Master's Degree Apply via : jobs.engie.com

  • Freight Projects Manager

    Freight Projects Manager

    Job Purpose/Mission  

    The Freight Projects Manager is a critical link between upstream and downstream operations to ensure the smooth flow of goods from origin to destination by providing custodianship over quality freight services, while isolating, sealing, and implementing opportunities for cost optimization through efficient selection, contracting, onboarding, monitoring, and continuous improvement of freight vendor services for sea, air, rail, and land freights.  
    This position requires acute internal/external relationships management skills to communicate with cross-functional teams and partners, including supply chain, operations, markets, freight service vendors and the senior leadership, as well as data driven monitoring of partner’s performance through KPIs monitored daily, weekly, monthly to identify and implement improvements in freight processes and services. 

    Responsibilities 

    Manage and optimize Sea Freight services from all providers (vendors). Track, measure, report and evaluate performance to optimize product flow and service costs.  
    Liaise with service providers via daily/weekly/ monthly/ quarterly (as applicable) meetings to understand issues and barriers to meeting performance target and driving future improvements. 
    Develop and implement performance improvement plans, leveraging internal cross functional expertise and resources. Report performance and provide insights via weekly/ monthly/ quarterly (as applicable) forums with senior leadership (or procurement/ sourcing team as required). 
    Track, assess and resolve all issues, providing mitigation to management and senior leadership. Actively identify, document and lead opportunities to continuously enhance efficiency and quality delivered by external and internal partners. 
    Facilitate vendor searches, contracting, onboarding, and portfolio benchmarking and with internal stakeholders as required. Negotiating contracts with carriers to find the best rates for freight shipments. 
    Establish professional relationships with vendors and suppliers to develop new business opportunities. Maintain awareness to sea freight operators of service quality and cost, review carrier choices, service frequency, transit times to ensure a competitive advantage. 
    Ensure vendors are continuously supported and aware of performance goals and contractual obligations. Work closely with the department quality supervisor to monitor and control monthly KPIs which enable company performance requirements. 
    To establish and maintain business relations with Customs, Agents, Brokers, Shipping Lines, suppliers, or any other local business partners; negotiating contracts and setting clear standards for the vendors to deliver agreed KPIs consistently. 
    Become the contact window to provide business support to internal and external freight partners and networks by enabling the team to provide timeline responses including solutions and proposals for further optimization opportunities. 
    To support country operations and supply chain customers to develop Sea Freight Operating Model and drive improve KPIs. Initiate corrective route plans to improve department service, quality, and data led cross-functional decision making for key freight results. 
    Reviewing shipping documentation to ensure compliance with company standards and federal regulations. Maintaining records of all incoming and outgoing shipments, including tracking numbers, dates, and customer information 
    Coordinating with insurance companies to ensure that cargo is covered for damage or loss during transport. 
    Coordinate with internal stakeholders (finance, supply chain, operations) to align favorable incoterms for shipping to the 9 markets in EEA. 
    Communicating with key internal and external customers regarding shipment details and delivery schedules. 

    Experience and skills: 
    Experience: 

    Minimum of 8 years of experience in freights management, vendor management, shipping, clearing, and forwarding, imports / exports business. 
    Proven track record of developing and implementing freight management and optimization processes that drive business results and cost reductions in fast-paced supply chain environments. 
    Experience and comfort dealing with contractual freight agreements that may impact critical business decisions, procurement, bidding, and tendering processes. 
    Strong analytical and problem-solving skills with the ability to use performance related data to drive key decisions. 
    Excellent communication and collaboration skills with the ability to influence cross-functional teams – experience to speed up decision making is important. 
    Strong leadership and team management skills with the ability to develop and motivate a team. 

    Qualifications: 

    Minimum bachelor’s degree in operations management, supply chain management, freight forwarding, procurement of imports / exports services or international business management or other closely related fields. 
    A master’s degree in business management or financial management, contractual law or related field is an added advantage. 
    Possesses critical certifications in supply chain planning such as CSCP, CPIM, CLTD, CIPS, SCPro, or other relevant supply chain management association certifications. 

    Language(s):  

    English 
    French is a plus (for West Africa). 

     Technology: 

    Experience with ERP systems such as SAP, NAV, Oracle is very important. 
    Experience with other supply chain software and tools such as Streamline, JDA, Logility, Infor are an added advantage. 
    Advanced user analytics tools such as Tableau, Mzee, PowerBi, Excel, are important for this role. 
    Experience working with customs interfaces for declarations, import, assessment, are an added advantage.

    Apply via :

    jobs.engie.com

  • Administration Assistant

    Administration Assistant

    Want to be a part of our team?

    The Admin Support: Admin takes instructions from one or more senior managers in a functional team, operating in a low complexity environment. They may require a certain level of specialisation relevant to the team which they support, for example, legal or risk.
    The primary responsibility of the position is to provide general administrative and secretarial support to one or more senior managers in a functional team in support of specific projects and/or co-ordination and implementation of office procedures.
    Provides administrative and clerical support to relieve department managers or staff of administrative details. May coordinate messages, appointments, information to callers, file maintenance, department office supplies and mail. Researches, compiles and proofs word processing assignments. Operates automated office equipment. May be assigned to various functional areas of the company.

    Working at NTT
    Key Roles and Responsibilities:

    Provide a complete secretarial and administrative support function with limited or no guidance.
    Manage and co-ordinate electronic diary and schedule commitments to ensure maximisation of the manager’s time efficiency, including the management of travel itineraries for domestic and international travel.
    Record, produce and distribute minutes of management meetings and follow up on outstanding items.
    Prepare meeting agendas, arrange meeting logistics and facilities as required.
    Draft letters and correspondence and prepare reports and statistical information ensuring distribution to the relevant internal stakeholders.
    Manage hard copy and electronic files and records and maintain an adequate filing system.
    Maintain the flow of information to internal and external stakeholders
    Maintain office supply inventory and other additional supplies as needed.
    Prepare, complete and distribute the relevant management reports.
    Prepare and create presentations, spreadsheets and databases as required.
    Process incoming and outgoing mail and facsimile, by sorting and distributing to the relevant individuals.
    Answer and screen telephone calls and respond to and resolve any queries or escalate complex queries to the relevant individual.

    Knowledge, Skills and Attributes:

    Good verbal and written communication skills
    Good interpersonal skills
    Able to cope well under pressure and well organised individuals
    Demonstrate a positive attitude
    Good attention to detail
    Display a level of integrity

    Academic Qualifications and Certifications:

    High School Certification

    Required Experience:

    Entry level working experience
    Demonstrable working experience in a related environment

    What will make you a good fit for the role?
    Standard career level descriptor for job level:

    Have substantial understanding of the job
    Uses skills and knowledge to complete a wide range of tasks
    Work is moderately difficult
    Need to use judgement to solve issues or make recommendations
    Receives very little daily instruction
    Only gets general instructions on new work
    Typically requires demonstrable level of related experience.

    Apply via :

    careers.services.global.ntt

  • Repair Technician – 20 Positions Head of Product

    Repair Technician – 20 Positions Head of Product

    About the Job
    Provide a timely supply of correctly configured and working PAYGO Smart Meters to operations for delivery to the market. 
    Duties & Responsibilities

     Repairing/Preparing M-Gas meters through all the processes  
     Documenting on Inergy and Forms on the meter processes, and reporting activities daily to the Supervisor 
     Documenting movement of meters between warehouse and workshop 
     Ensure all parts and tools assigned are tracked and stored tidily and in the correct place. 
     Execute any other duties as may be assigned by Management from time to time.

    Personal Attributes

     Attention to detail. 
     Flexible to work in a day or night or weekend shift. 
     Ability to work under pressure to meet deadlines.  
     Good communication skills in person and on the phone  
     Fluent in English and Kiswahili

    Academic Qualifications

    Diploma in Electronics or any other technical field    Diploma

    Skill Qualifications

    Technical Skills

     Deadline: Oct 1, 2023

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    Use the link(s) below to apply on company website.  

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