Company Founded: Founded in Nil

Sales and Marketing Manager (Luxury Villa)

Role Summary:
They are seeking a dynamic and experienced Sales and Marketing Manager to spearhead their growth efforts. The ideal candidate will have a robust background in sales, particularly within the luxury hospitality sector, and will be responsible for driving bookings and revenue growth through strategic sales and marketing initiatives.
Key Responsibilities
Sales Strategy Development and Execution:

Develop and implement comprehensive sales strategies to achieve and exceed booking targets.
Identify and target potential high-net-worth clients, travel agencies, and corporate partners.
Manage the entire sales process from lead generation to closing, ensuring a seamless experience for clients.

Client Relationship Management:

Build and maintain strong relationships with clients, offering personalized service and support.
Address client inquiries and resolve any issues promptly to ensure high levels of customer satisfaction.

Marketing Strategy Contribution:

Support the development and execution of both digital and traditional marketing campaigns.
Collaborate with the marketing team to enhance the brand’s presence and attract the target audience

Performance Tracking and Reporting:

Monitor and report on sales performance, market trends, and client feedback.
Use data to refine sales strategies and improve overall effectiveness.

Qualifications and Experience:

Proven track record in sales, with significant experience in the luxury hospitality sector.
Excellent communication and negotiation skills, with the ability to engage and persuade high-net-worth clients.
Proficiency in digital marketing tools and platforms, with a good understanding of traditional marketing channels.
Strong organizational skills, with the ability to manage multiple priorities and work under pressure.
A results-driven mindset, with a focus on achieving and exceeding sales targets.

Apply via :

www.careers-page.com

November 5, 2024
Data and Analytics Manager

Job Overview
The Global Data & Analytics Manager for Strategic Marketing will play a crucial role in the Strategic Marketing department (which oversees Sales, Marketing and Customer Experience). The role will be responsible for empowering decision makers with real-time and right-sized data insights and recommendations to improve performance and inform strategies. This role requires an ability to work cross-functionally with country teams and key central functions including Credit, Product, Digital, Finance and others to develop and maintain strong business and technology relationships, becoming a trusted partner to all stakeholders.
The right candidate will be analytical, curious and have a passion for solving problems through a data-driven, customer-centric approach. Ideally, you would combine your analytical capability with a background in commercial strategy, especially with pricing, customer segmentation, customer experience and customer value management. It is critical this role goes “beyond data” and communicates actionable recommendations to key decision-makers; “forcing their hand” if necessary to make the right strategic decision.
Key Responsibilities

Business intelligence, reporting & data visualization for Strategic Marketing
Ad-hoc and project related analytics and performance insights
Strategic planning and budgeting / forecasting related to Strategic Marketing
People leadership, including direct leadership of data analysts (with full responsibility for the team’s workplan, coaching and professional development; and indirect leadership of country data analysts (mentoring, training and capacity development))
Management of processes, systems and standards for Strategic Marketing reporting and analytics and alignment with data sources across EEA

Main Activities
Business Intelligence, Reporting & Monitoring (approx 30%)

Develop effective business intelligence strategies and analytics / visualization solutions for Strategic Marketing for use by key decision makers (Global leadership, Managing Directors, Country functional leads, etc.)
Design, develop and own interactive Tableau dashboards to track key performance indicators, summarize data trends, and to enable EEA markets to manage and monitor their performance
Generate regular Strategic Marketing reports including: (1) monthly performance reviews; (2) monthly war room content for Global leadership (3) monthly reports to Global and ENGIE leadership; (5) quarterly “Deep Dives” on performance and other key topics by market; (6) preparation of Year in Review; (7) other ad-hoc requests from time to time
Monitor on an ongoing basis performance against key metrics and agreed targets across EEA and markets, including financial and operational drivers, continuously identifying improvement opportunities, and communicating to key stakeholders

Analytics & Insights (approx 20%)

Conduct ad-hoc rigorous analysis (including statistical analysis and data modeling) to evaluate strategic marketing performance, to form new insights, to highlight areas for improvement, and to drive decision making and strategies
Oversee analytics projects to extract, manage, and analyze strategic marketing data from multiple applications or sources (including field research)
Work closely with EEA Data to develop and validate predictive models, forecasts or other data tools for strategic marketing
Provide support on broader analytical needs of the EEA Strategic Marketing team, including analysis of pilots, interventions, operations or field research work
Strategy & Planning (approx 20%)
Work with the Strategic Marketing leadership and with EEA markets to ensure that strategies and plans are data-driven and informed by analytical insights
Provide leadership and rigor in the development of Strategic Marketing performance targets for each market and for EEA on a consolidated basis, including leading the forecasting and reforecasting processes
Develop functional goals and priorities for Strategic Marketing analytics and business intelligence which align with the overall strategy for EEA
Design, scope out, implement, manage and monitor specific projects and initiatives to improve the accuracy, effectiveness and/or efficiency of EEA’s Strategic Marketing analytics and business intelligence outputs
Keep abreast of industry best practices and standards for performance analysis, reporting, etc.
Serve as a key stakeholder for the EEA Pricing Committee, advising country teams

Management, Training & Capacity Development (approx 20%)

Lead a team of analysts (currently 2), including full responsibility for coaching and their professional development
Manage the team’s work plan and workload to ensure delivery of agreed goals
Work with EEA leadership and country leadership to enable decision makers to access and interpret BI tools, reports and analytical outputs, and to understand and analyze their performance an ongoing basis
Coach country analysts to develop their analytical skills or their capacity to build localized dashboards and data views

Processes, Systems & Standards (approx 10%)

Document and standardize business rules and definitions for key processes and metrics to ensure alignment of all stakeholders
Work closely with other stakeholders and data users across the company to create and maintain controls systems and review standards which ensure data quality and prevent discrepancies
Collaborate with data scientists, analysts and engineers to ensure and improve data availability, integrity, accuracy, and reliability

Knowledge and skills Experience:

At least 6–10 years work experience in fields such as in data analysis, statistics, financial analysis, business analysis, or similar, particularly in sectors like retail financial services or telecommunications
Exceptional analytical skills and business judgement, with the ability to synthesize and interpret qualitative and quantitative data into practical strategy recommendations
Able to query databases using SQL (requirement), experienced with data visualization tools (Tableau, D3, ggplot, etc.), financial modelling using Excel, and comfortable with basics of with database management, data engineering, basic accounting and financial reporting
Outstanding communication skills, with the ability to influence key stakeholders to make evidence-backed and rational decisions
Experience building, inspiring, leading teams with a wide variety of levels, experience and capabilities
Strong experience and capability in commercial strategy, especially with pricing, customer segmentation, customer experience and customer value management
Skilled in project management, with an exceptional ability to collaborate, influence, and execute against strategy
Excitement about EEA’s mission and a deep desire to make an impact on off-grid and financially underserved customers in sub-Saharan Africa

Language(s):

English
French is a plus

Apply via :

jobs.engie.com

November 5, 2024
Intern Internal Audit

Position Overview:
As an Internal Audit Intern at Victoria Group of companies (Achkay Services), you will gain hands-on experience in the internal audit process, assisting our audit team in evaluating and improving the effectiveness of our internal controls, risk management, and governance processes. This internship provides a valuable opportunity to learn about auditing practices, financial reporting, and regulatory compliance in a dynamic business environment.
Key Responsibilities:
Assist in Audit Planning:

Support the development of audit plans and programs.
Help identify key areas of risk and potential audit focus.

Conduct Audit Testing:

Perform testing of internal controls and procedures.
Collect and analyze data to support audit findings.

Document Audit Findings

Prepare work papers and documentation in accordance with audit standards.
Assist in compiling and organizing evidence for audit reports.

Support Audit Team:

Collaborate with audit team members on various audit assignments.
Attend and participate in audit meetings and discussions.

Review Financial and Operational Processes:

Assist in evaluating the efficiency and effectiveness of business processes.
Help identify areas for improvement and provide recommendations.

Maintain Compliance:

Ensure adherence to internal audit standards and company policies.
Assist in ensuring compliance with relevant laws and regulations.

Additional Duties:

Provide administrative support as needed.
Perform other related tasks and projects assigned by the Internal Audit Manager.

Qualifications:

Education: Currently pursuing a degree in Accounting, Finance, Business Administration, or a related field.

Skills:

Strong analytical and problem-solving skills.
Attention to detail and accuracy in work.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Apply via :

elevated-talent.web.app

November 5, 2024
Regional Manager

Responsibilities
Sales Strategy and team leadership

Breaking down Zonal Strategies into ward level tactics and driving implementation to achieve set KPIs.
Communicate monthly & weekly Sales targets and providing required support to achieve them.
Inspire, Motivate and Mentor Sales team at ward and zonal level.
Ensure that the teams they oversee are highly motivated.
Performance management for sales and collection within the zones to build capabilities of the team.
Deliver zonal Sales Volumes as per Contribution target set and in line with revenue goals/Kit Mix.
Continuously synthesize feedback from the field team and drive the resolution on challenges that may affect attainment of set goals.
Recruit, Train and Retain Area Agent Leads as well as Sales Agents through cluster creation.

Customer Management

Provide guidance to ensure field teams provide exceptional Customer Experience at every customer touch point in collaboration with

Customer Experience Team.

In collaboration with Customer Finance, drive the implementation of Repayment, Repossession and Customer Engagement Strategies.

Stock Management

Manage stock availability within the hubs and stock points for purposes of market development.
Manage stocks held by commission-based sales team in the field.
Periodic reconciliation of stocks in the field with the sales agents as per the policy to mitigate stock loss.

Portfolio Management

Manage zonal portfolio management by ensuring Customer repayments on advanced Loans
Manage Sales teams to ensure collections are ongoing and Portfolio is quality as per set Targets per individual.
Ensure the customers onboarded are reachable via the primary numbers as well as knowledge of their physical residence.

Reports/ Reporting

Daily, Weekly and Monthly Reporting on ALL KPIs as required.
Actively participate on monitors competition in collaboration with the Product Dev team.
Escalate Identified risks and define possible mitigation measures.

We believe that great managers:

Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Knowledge And Skills
Experience:

6 years’ experience within service subscription industry/Micro Finance/Asset financing leading a team.
Sales Success Track record
Loan Sales & Portfolio Management experience
Experience in the development of Sales Strategies and loan collection strategies.
Computer skills in a Microsoft Windows environment.
Good oral and written communication
Experienced at multitasking under pressure against demands and deadlines, whilst always maintaining a positive and constructive attitude and demeanor
Evidence of the practice of a high level of integrity, professionalism, confidentiality and maturity
Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision
Excellent organizational skills and attention to detail
Agility and innovation

Qualifications:

Bachelor’s degree in Business Administration or relevant field.

Apply via :

jobs.engie.com

November 5, 2024
Accounts Clerk -Payables and Receivable

Key Responsibilities:

Process invoices, purchase orders, and expense reports for payment.
Handling both accounts payable and receivable
Verify and reconcile supplier statements and transactions.
Maintain vendor files and handle inquiries
Monitor and follow up on outstanding accounts.
Process customer payments and reconcile accounts.
Bookkeeping and general accounting
Creating and maintaining spreadsheets
Operating data terminals calculators and other standard office equipment
Performing clerical work and inter office support including receiving and processing mail
Invoicing and reconciliation for varying departments
Assembling, sorting and tabulating codes and filing data
Verifying claims and processing orders and deposit slips.
Preparing checks, deposits, budgets, and financial reports.

Required Qualifications and Competencies:

Diploma or degree in accounting or any related field
Minimum of 2 years work experience in similar role
Demonstrable knowledge and experience in accounts in billing and account receivable.
Hands on experience on MS Excel and QuickBooks

Apply via :

www.careers-page.com

November 5, 2024
Cybersecurity Engineer L2 Cybersecurity Engineer L1

The Technical Services Implementation Engineer (L2) is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLA).

This role performs configurations, action installations and attend to break/fix events.
What You’ll Be Doing
Key Responsibilities:

Owns larger portions of an installation, break/fix incidents.
Takes responsibility for problem resolution and troubleshooting.
Responds to escalated client requests and support client applications to a first line resolution.
Escalates complex problems to the relevant third parties.
Assists with the documentation of standard operating procedures relating to installations and fixes.
Compiles and maintains project administration.
Conducts elementary presentations within the customer’s organization.
May be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support to customers.
Expected to take ownership of relevant technologies according to domain or specialization.
Performs any other related task as required.

Knowledge and Attributes:

Developing understanding and appreciation of technical design and business principles.
Demonstrates fundamental project management and administration ability.
Displays good customer engagement skills.
Demonstrates developing domain specialist knowledge.
Good verbal communication skills.
Client focused and displays a proactive approach to solving problems.
Ability to work under pressure and meet deadlines.

Academic Qualifications and Certifications:

Bachelor’s degree or equivalent in Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent.
Cybersecurity Certifications in Cisco, Checkpoint, Palo Alto and Fortinet
Networking and Cloud Certifications will be an added advantage

Required Experience:

3-5 years experience in a technical implementation engineering or similar role.
Demonstrated experience engaging with clients and conducting presentations.
Demonstrated project administration and documentation experience.
Experience in fault investigation and incidence handling

go to method of application »

Use the link(s) below to apply on company website.

Apply via :

November 5, 2024
Public Sector Sales

Key Roles and Responsibilities:

Manage and grow relationships to drive expansion and renewals across all solution areas within assigned regional public sector clients.
Build relationship and influence stakeholders.
Work with and through NTT’s network of offices to deliver an excellent client experience in each relevant market.
Realise revenue and margin targets and maximise sales opportunities through connecting client needs with NTT offerings and solutions.
Develop and drive NTT strategy with local CMs within assigned regional accounts.
Use engagement skills to establish account strategies with key stakeholders (focus of power, focus of receptivity, focus of dissatisfaction).
Minimise churn and maximise retention in assigned accounts.
Use NTT’s sales tools (e.g. Salesforce.com) and methodology to effectively manage the accounts, opportunities, pipelines and forecast.
Be fully aware of and understand the International Trade Policy.
Meet or exceed quota targets through comprehensive account management.
Grow the profitability, revenues and client satisfaction levels for NTT’s regional clients’ portfolio.
Drive passionately for client satisfaction throughout the entire lifecycle of the clients’ buying process, by taking ownership for the commercial agreement for each client.
Generate demand by assisting clients to identify current needs (turning clients’ implied needs into explicit needs), and then effectively articulate how NTT (Ltd) can add value through services and solutions.
Approach the management of the account in a systematic way by identifying the strategy which will be used to develop and grow the account profitably.
Do a vulnerability analysis of NTT (Ltd)’s position in comparison to that of competitors and vendors to ensure the client’s requirement is at the heart of the proposed solution.
Positively influence and enable financial control, governance and compliance in a region throughout area of specialisation to prevent and reduce financial costs.
Act as first point of contact for client issues.

Knowledge, Skills and Attributes:

Sales business acumen – The skills supporting successful selling through organisational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) in order to bring value to them from NTT’s portfolio of services.
Sales client engagement and management – The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know your client, building effective and lasting relationships with them and to be seen as a trusted advisor.
Sales solution skills – The knowledge of NTT Ltd.’s offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link NTT Ltd offerings, including high-value services to specific client and prospect needs and outcomes.
Sales pursuit – The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.

Academic Qualifications and Certifications:

Relevant Degree or Advanced Diploma
Advanced qualification would be advantageous
Relevant vendor certifications

Required Experience:

Seasoned experience in a similar role in a similar environment
Seasoned experience in a sales environment and/or customer service role
Seasoned sales and client engagement experience coupled with a good understanding of business, sourcing and technology market
Seasoned experience negotiating with clients and vendors
Seasoned experience managing regional accounts and building relationships
Seasoned experience analysing commercial information
Experience working with Salesforce.com contact platform

Apply via :

careers.services.global.ntt

November 5, 2024
E-Commerce Operations Analyst Intern

A logistics company offering e-commerce, shipping and logistics services, to individual, a small business and large enterprise is looking for an E-Commerce operations Analyst Intern to be part of an international, dynamic and driven team that has set their aspirations high and work hard.
Job Description
Key Responsibilities

Ensure all issues with the company website and apps are noticed and reported in a timely manner.
Respond to all emails, phone calls, WhatsApp messages, social media engagements and live chat messages in real time or within 15 minutes from when they are sent.
Ensure real time status updates of all client requests across all 5 service areas.
Work with sales/marketing staff to convert prospects into actual and satisfied users.
Provide an exceptional customer experience to all clients – online, over the phone and in person.
Create tickets for all issues and track them until resolution.
Ensure accurate sorting and delivery of all items before expected delivery date.
Work hand in hand with other departments to purchase, update, process, ship, clear and deliver packages.
Coordinate and create all needed shipping documents for both imports and exports in a timely fashion ensuring all IATA and IAC guidelines are met.
Track shipment progress on third party sites until arrival at destination country
Ensure received packages from remote offices are delivered to clients intact and as received.
Prepare a daily turnover report to upcoming shift and management on status of daily tasks.
Ensure all items in pending status are followed up on within a few hours from when they care created.
Provide timely updates to members on delayed shipments.
Receive and process exports in a timely manner.

Requirements

Bachelor’s degree/Diploma in business, marketing, economics or related field.
Experience in customer service and social media management
A commitment to excellent customer service.
Excellent written and verbal communication skills.
Superb interpersonal skills, including the ability to quickly build rapport with customers
Experience using computers for a variety of tasks.
Competency in Microsoft applications: Word, Excel, PowerPoint and Outlook.
Able to work comfortably in a fast-paced environment.
Able to work with little to no supervision

Interested and qualified candidates should forward their CV to: careers@aquantuo.com using the position as subject of email.

Apply via :

careers@aquantuo.com

November 5, 2024
Service Delivery Support Engineer

MAIN DUTIES AND RESPONSIBILITIES:

Receives support queries through available interaction channels, diagnoses, identifies, isolates and resolves issues that could be associated with WAN/LAN solution functionally such as network connectivity, application errors, database or data errors, message flow, firmware, software application errors and server performance.
Provides direct support for both Internet and ASIT clients. S/He also trains and assists customers in utilization of provided internet services, proprietary software & hardware devices; troubleshooting & support tools.
Through defined periodic reviews, follow ups and update of the tickets within the client management system for assigned cases to ensure resolution within SLA.
Provides qualitative unique, proprietary solutions and solutions support for all customer queries /complaints and meet aimed at achieving the defined quality assurance standards.
Works with internal/external networks & system engineering teams, senior support engineers and team leaders to identify and isolate root cause and support implementation of solutions that have not been solved.
The TSE’s also validates the fix for customer problems. Typically working closely with different systems and service provider teams to apply the patch / upgrade or support change of systems or development of servers and network devices to achieve customer satisfaction.
Provides detailed incident/issue reports, and recommendations or any other feedback to internal and external clients on handled cases in a defined neat and timely manner.
Is required to achieve agreed upon individual Key Performance Indicators & Service Level Agreements aimed at supporting the Team Leader and Senior engineers in the team to achieve agreed upon global KPIs and quality standards to maximize customer satisfaction and revenue retention and growth.
Identify, pursue or recommend avenues for potential business or revenue generation in the course of customer interaction.
Any other duties that may be assigned

Personal Attributes:

Self-driven and result oriented
Strong customer support and client relation skills
Effective communication skills (verbal and written)
Strong focus on building relationships (internal and external)
Willingness to learn new things and share them with others
Team player
Confident and decisive
Strong Problem solving/analytical skills

Academic Qualifications and Certifications:

Bachelor’s degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIP, ACMP etc.

Required Experience:

Practical knowledge in networking and networked environment.
Practical knowledge and skill in Radio Frequency (RF) and IP.
One must have an intermediary IT background must be currently in the IT industry.
Mail Systems – Mdaemon, Exchange etc.
CCNA certified and practical knowledge of its application1- 2 years’ Work experience in a similar field

Apply via :

careers.services.global.ntt

November 5, 2024
ICT Intern

Role Overview:
As an ICT Intern, you will be an integral part of our team, supporting our ICT department in maintaining and improving our technology infrastructure. You will have the opportunity to work on exciting projects, gain hands-on experience, and contribute to our mission.
You…

Are a tech enthusiast with a strong desire to learn and grow.
Have a basic understanding of ICT principles and practices.
Are a proactive problem solver with excellent communication skills.
Are a team player who thrives in a collaborative environment.
Are currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.

Why Join Us?

Gain valuable experience in a leading FMCG company.
Work with a passionate and supportive team.
Contribute to meaningful projects that make a difference.
Grow your skills and advance your career.

If this opportunity excites you and you believe you’re a perfect fit, send your CV and a brief cover letter to talent@biofoods.co.ke by Tuesday, 31st July 2024. Let us know why you’re the right person for this role!

Apply via :

talent@biofoods.co.ke

November 5, 2024