Jobs Kenya

Company Founded: Founded in Nil

  • Quality Analyst

    Quality Analyst

    Ref: QA/CC/13/09/2024
    Primary Responsibilities:

    Call analysis by Monitoring both inbound and outbound interactions to ensure that agents are providing excellent customer service as per predefined quality metrics.
    Compile and promptly prepare daily, weekly, and monthly reports according to approved reporting standards.
    Track agents' performance, systems, and tools
    Ensure that Customer Service Executives (CSEs) perform in line with the company's objectives.
    Continuously evaluate and identify key behaviors and issues that either drive or reduce sales and customer satisfaction, in order to address any deficiencies.
    Assess agents' quality performance.
    Recommend, implement and monitor corrective actions to ensure quality standards are achieved

    Desirable Skills & Qualifications:

    Degree in Business Administration or any related field.
    Minimum of 6months experience as a quality analyst.
    Excellent communication and interpersonal skills.
    Highly motivated, organized, detail-oriented, and innovative.
    Strong presentation and articulation skills.
    Team-oriented with a focus on execution and strategy.
    Commitment to continuous learning and development.
    Understanding of Contact Centre best practices.

    If you meet the above requirements, apply through the link below on or before 18th of September 2024.

    Apply via :

    ix.com

  • Sales Engineer

    Sales Engineer

    We are seeking a dynamic Sales Engineer to lead our Project Division sales efforts and foster strong relationships with consulting engineers. As a pivotal member of our team, you will combine your technical expertise in engineering with exceptional selling and interpersonal skills to drive revenue growth and ensure client satisfaction.

    Key Responsibilities:

    Manage Project Division Sales: Take ownership of the sales process within the Project Division, including identifying opportunities, developing strategies, and closing deals to meet or exceed sales targets.
    Build and Maintain Relationships: Cultivate and nurture strong relationships with consulting engineers, understanding their needs, preferences, and project requirements to position our solutions effectively.
    Technical Expertise: Leverage your engineering background to comprehend complex technical specifications and effectively communicate the value proposition of our products and services to clients and stakeholders.
    Solution Development: Collaborate with internal teams to develop customized solutions that address clients’ unique challenges and align with their project goals and timelines.
    Proposal Generation: Prepare and present compelling proposals, bids, and quotations tailored to the specific requirements of consulting engineers and project stakeholders.
    Client Support: Serve as a trusted advisor to clients, providing ongoing support, guidance, and technical expertise throughout the project lifecycle to ensure their success and satisfaction.
    Market Analysis: Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and proactively adjust sales strategies as needed.
    Team Collaboration: Work closely with cross-functional teams, including sales, engineering, and customer service, to coordinate efforts and deliver integrated solutions that exceed client expectations.

    Skills and Qualifications:

    Bachelor’s degree in Engineering or related field; advanced degree preferred.
    Proven experience in sales, preferably within the engineering or technical industry.
    Strong technical aptitude and understanding of engineering principles and concepts.
    Excellent communication and interpersonal skills, with the ability to build rapport and influence key stakeholders.
    Strategic thinking and problem-solving abilities, with a focus on driving results and achieving sales objectives.
    Ability to work independently and as part of a team, with a proactive and self-motivated approach.
    Proficiency in CRM software and Microsoft Office Suite.
    Willingness to travel as needed to meet with clients and attend industry events.

    Apply via :

    talent@workforceafrica.co

  • Financial Operations Manager

    Financial Operations Manager

    Job Purpose/Mission  

    ENGIE Energy Access (EEA) is looking for an experienced, highly motivated, and skilled Global Financial Operations Manager with a passion in renewable energy, and financial inclusion to join our team. This position will be part of the Global Accounting and Reporting team that is currently based in Berlin, Germany, and Kampala, Uganda led by the Head of Accounting and Reporting and working closely with the Chief Financial Officer.

    The Global Financial Operations Manager will ensure timely and accurate financial statements and reporting, manage the implementation of processes and procedures to ensure best practices and adherence to IFRS and tax laws. The Accounting and Reporting department is responsible for the set up and improving of EEA financial procedures, accounting, internal and external financial reporting. The Global Financial Operations Manager will report directly to the Global Head of Accounting and Reporting.

    Key Responsibilities:

    Global Financial Reporting, Financial Management and Analysis

    Manage and oversee financial reporting activities for all African subsidiaries, focusing on Eastern Region (Uganda, Kenya, Rwanda).
    Oversee monthly, quarterly, and annual financial and management reporting, including budget vs. actual analysis and ad hoc financial reporting.
    Support monthly closing processes and review financial performance, ensuring adherence to the Chart of Accounts.
    Conduct financial analysis to assess and clarify Budget vs. Actual differences and ensure accurate Engie Group global reporting through tools such as SMART and MDT
    Prepare for and oversee annual internal and external audits for the Eastern Region, ensuring unqualified results

    System and Process Improvement:

    Assist in the continued enhancement of SAP ERP systems, including the rollout of new modules, reporting tools, and dashboards.
    Implement and manage API integrations to ensure accurate data capture between Inventory and Sales management systems, SAP, and develop Tableau reports for validation.

    Inventory Management:

    Leverage your experience as an Inventory Accountant and or Manager within an FMCG setting to ensure effective inventory management across all countries of operations.
    Collaborate with Global Operations and local teams to maintain accurate inventory records, perform monthly/quarterly counts, and reconcile differences within SAP and Inventory and sales management systems.
    Develop and implement inventory management strategies that align with financial reporting requirements and operational needs ( Bill of Materials Management, Inventory Audit report management), in liaison with Africa Operations
    Develop and implement Power BI  dashboard reporting for interactive key Inventory KPIs , Inventory cover, turnover , sales/COGS and ,and landed cost estimates, materials planning analysis in liaison with Africa Operation

    Team Leadership and Support:

    Manage Global Accountants who will assist with finance systems setup and process management in new expansion markets.
    Coordinate with finance teams across Eastern Africa, providing guidance on reporting, reconciliations, and audit preparations.

    At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.  

    We believe that great managers: 

    Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results. 
    Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness. 
    Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility. 
    Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening. 
    Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging. 

    Required Skills & Experience:

    Educational Background:

    B.A. or B.S. in Accounting, Finance, or any other related field
    Professional qualification/ certification e.g. ACCA, CPA, CFA etc is required
    Master’s degree in a related field is a plus

    Professional Experience:

    Significant leadership and management experience in operational finance, ideally as a Controller or Finance Manager.
    Proven experience as an Inventory Accountant within an FMCG environment, with a strong grasp of inventory management practices as applied in SAP B1
    Extensive experience with enterprise resource planning systems (SAP B1 mandatory) and advanced proficiency in accounting software tools.
    Strong quantitative analysis skills with proficiency in Excel and Business Intelligence Reporting tools.
    Experience managing multi-cultural teams and working in a multinational company or financial institution, particularly in Africa.

    Technical Skills:

    Advanced understanding of IFRS and tax regulations (a plus).
    Experience with financial reporting tools such as Tableau and Power BI.
    Experience with inventory management modules in SAP B1

    Language Proficiency:

    Outstanding written and verbal communication skills in English; French language skills are a plus.

    Highly Desired Skills:

    Higher-level certifications in accounting or finance.
    Experience with inventory management modules in SAP B1
    Understanding of rural BOP markets, microfinance, mobile telecom, and/or renewable energy industries in East Africa.
    Entrepreneurial spirit with a collaborative nature.
    Detail-oriented, strategic thinker with a passion for EEA ‘s mission

    Apply via :

    jobs.engie.com

  • Gardener 1 Custodian 2 Supv,Security,Temple 3 Gardener Sr Supv,Custodial,Temple 2

    Gardener 1 Custodian 2 Supv,Security,Temple 3 Gardener Sr Supv,Custodial,Temple 2

    Job Description

    This position ensures the temple grounds reflect the beauty, cleanliness, and sacred nature of the temple experience. Maintain standards established by the First Presidency. Perform gardener/grounds keeping work, maintaining and caring for landscaped areas, sidewalks, driveways, building entrances, and other assigned areas. Resolve routine questions and problems and refer more complex issues to higher levels. May assist with seasonal displays.

    Responsibilities
    Typical Gardener duties would be the following:

    Must be worthy of a Temple Recommend
    Mow lawns using hand and power mowers and maintains the original landscape plan by planting perennials, shrubs, and trees.  Water loans and garden areas.
    Trims and edges around walls, flower beds, and walks using hand clippers and power edging tools. May operate heavy tractors and other large power equipment to maintain landscape.
    Prune and shape shrubs and trees to provide optimum growth efficiency of plants and enhance beauty of grounds.
    Spray lawns, shrubs, and trees for disease, weed, and insect control, and perform regular fertilization as needed, in accordance with applicable laws and regulations.
    Responsible to see that all power equipment and machines are properly maintained.
    Provide guidance to volunteers in the maintenance of grounds.
    Other duties as assigned by the Senior Gardener.

    Qualifications

    Diploma/ Certificate in Gardening & landscaping, agriculture, horticulture or any other related field.
    Two to Three years of experience in grounds maintenance, horticulture, gardening, agriculture, landscape design.
    Knowledge of various plants and fertilizers.
    Ability to follow directions, work independently and with a team.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Account Representative

    Account Representative

    Key Roles And Responsibilities

    Business Development

    Generate leads that will in the future result in new partnerships.

    Partner Relationship Management

    Develop high-value partner relationships.
    Demonstrate to partners, market expertise and a deep understanding of a partner’s operations and end-users to build confidence in our recommendations on products and solutions.
    Be ceaselessly client-facing. Proactively check in on partners and anticipate their needs.
    Proactively identify business opportunities that will grow/expand existing partnerships.
    Develop and implement effective strategies that over time result in renewed/return business.
    Identify and escalate customer pain points and journey improvement opportunities.

    Qualifications

    Client Relationship Management, Sales, and Business Development skills
    Excellent communication and negotiation skills
    Organizational and time management skills
    Ability to work independently and collaboratively
    Knowledge of the local market and industry trends
    Bachelor’s degree in Business Administration, Marketing, or related field

    Apply via :

    www.linkedin.com

  • Tours and Travel Sales Executive Full Stack Developer

    Tours and Travel Sales Executive Full Stack Developer

    Key Responsibilities:

    Sales Strategy Development: Formulate and execute effective sales strategies to achieve company sales goals and targets.
    Client Acquisition and Management: Identify potential clients, build and maintain strong relationships, and provide tailored travel solutions.
    Market Research: Conduct market research to understand industry trends, competitive landscape, and customer preferences.
    Proposal and Negotiation: Prepare and present proposals to clients, negotiate terms and conditions, and close sales deals.
    Customer Service: Ensure high levels of customer satisfaction through excellent service and support, handling any issues or concerns promptly.
    Collaboration: Work closely with the marketing and operations teams to coordinate promotional activities and ensure seamless delivery of travel services.
    Reporting: Monitor sales performance, prepare reports, and provide insights to management on sales trends and opportunities.

    Qualifications:

    Experience: Minimum of 5 years in sales within the tours and travel industry or a related field is a must
    Skills: Strong sales, negotiation, and communication skills; proficient in CRM software and sales tracking tools.
    Knowledge: In-depth understanding of travel products, market dynamics, and customer needs.
    Education: Bachelor’s degree in business, marketing, tourism, or a related field is preferred.
    Attributes: Self-motivated, results-oriented, and able to work independently as well as part of a team.

    go to method of application »

    Apply via :

    talent@workforceafrica.co

  • Graduate Trainee – Accounting Graduate Trainee – Advisory Graduate Trainee – Legal Graduate Trainee – Tax

    Graduate Trainee – Accounting Graduate Trainee – Advisory Graduate Trainee – Legal Graduate Trainee – Tax

    Qualifications:

    Should have obtained a minimum of a Second Class Honors (Upper Division) University Degree in Accounting, Law, Economics, Finance, Actuarial Sciences, or any other related field.
    MUST have graduated in 2023 or 2024.
    Accounting/Tax applicants must be CPA/ACCA finalists.
    Advisory applicants must be CIFA finalists
    Legal applicants must have gone through the Advocates Training Program.
    Have attained B+ (Plus) overall and A- in English and Mathematics in O Levels or equivalent.
    Possess leadership skills demonstrated through extra-curricular activities
    Have strong analytical skills, driven and ambitious, inspiring and engaging individual.
     

    go to method of application »

    SUBMIT YOUR RESUME
    hr@ke.andersen.com, marked Graduate Trainee in the subject line by 21st September 2024.
     

    Apply via :

    hr@ke.andersen.com

  • Assistant Branch Manager- Mombasa

    Assistant Branch Manager- Mombasa

    Key Responsibilities:

    Ensuring effective and clear communication with customers to address their inquiries, resolve issues, and enhance customer satisfaction.
    Overseeing the training, development, and performance of staff to ensure a productive and motivated workforce.
    Managing and driving sales activities to meet or exceed sales targets, including planning, implementing, and overseeing sales strategies.
    Organizing and managing the layout and presentation of products in retail spaces to maximize sales and improve the shopping experience.
    Assisting in the creation and management of budgets to ensure financial efficiency and cost control within the department or organization.
    Handling financial transactions, managing financial records, and ensuring financial practices comply with company policies and regulations.
    Maintaining and improving the quality of products or services by implementing quality control processes and addressing any issues that arise.
    Identifying areas for improvement within operations and implementing changes to increase efficiency, reduce costs, and enhance overall performance.

    Qualifications and Skills:

    NQF Level 4 (Matric Equivalent).
    Sales Management Qualification.
    Merchandising and/or Retail Management Qualification.
    Minimum of 3 years in face-to-face customer service or sales roles.
    At least 3 years of experience in merchandising.
    Minimum of 3 years managing employees.
    At least 5 years of experience in retail management.

    Apply via :

    www.careers-page.com

  • Level 1 QA Engineer IT Manager Junior Java Developer Level 1 DevOps Engineer Junior Legal Counsel

    Level 1 QA Engineer IT Manager Junior Java Developer Level 1 DevOps Engineer Junior Legal Counsel

    About the Role

    As a QA Engineer at Zeraki, you will be responsible for defining and executing testing processes to ensure that our products are reliable, scalable, and secure. You will work closely with developers and product managers to identify and address potential issues before they reach production.

    Key Responsibilities

    Test Planning and Execution: Design, write, and execute test cases for new features and bug fixes.
    Automation: Develop and maintain automated test scripts to ensure continuous testing of key functionalities.
    Bug Tracking and Reporting: Identify, document, and track software bugs to resolution, ensuring that issues are addressed before launch.
    Performance Testing: Conduct performance and load testing to verify that the system can handle the expected user loads.
    Regression Testing: Maintain regression test suites to ensure system stability as new features are developed.
    Collaboration: Work closely with development teams to clarify requirements, develop testing strategies, and troubleshoot issues.
    Security Testing: Perform security testing to identify vulnerabilities and ensure compliance with security standards.
    Continuous Improvement: Stay up-to-date on the latest trends in software testing, automation tools, and methodologies.
    If you are a detail-oriented, highly skilled individual with a passion for software quality, we would love to hear from you. Please complete your application at the following link

    Requirements

    Qualifications

    Bachelor’s degree in computer science, software engineering, or a related field.
    1+ years of experience in quality assurance, test automation, or a similar role.
    Strong knowledge of automated testing tools such as Selenium, JUnit, or TestNG.
    Familiarity with manual testing techniques and methodologies.
    Understanding of CI/CD processes and tools like Jenkins or GitLab CI.
    Hands-on experience with both white box and black box testing.
    Experience in agile development environments.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Community Administrator

    Community Administrator

    WHAT YOU WILL DO

    Perform receptionist and client support duties to deliver world-class services at the Sinapis office
    Manage the office sales process to bring in new co-working members and space rentals with quarterly targets, proactively generating and converting active sales leads and leading office tours and informational sessions
    Facilitate the success of client relationships related to office co-working and room and event rentals, being a first point of contact for clients and being onsite to support office events
    Lead the internal House Team, which is tasked with ongoing maintenance and care of the office space, including scheduling and facilitating meetings, delegating tasks, and ensuring execution
    Supervise Office Steward personnel
    Support program sales for Sinapis, especially in speaking to prospective clients in the office
    Monitor general office operations and maintenance, proactively identifying issues and implementing solutions with the support of the House Team
    Disseminate all office policies and procedures to all new and existing personnel as relevant
    Hold a working knowledge of office IT systems and be available for troubleshooting and support as needed, especially for onsite events
    Prepare and maintain full and accurate office requisitions and records for purchases and procurement
    Source, vet, and maintain good relations with office items suppliers and caterers
    Serve as the go-to person for office inquiries and conflicts, and referring to other parties as required
    Demonstrate the Sinapis core values of being relational, excellent, joyful, open-handed, innovative, Christ-centered, eager to serve, and a wise steward (REJOICES)
    Lean forward to meet other needs of your manager and team as anticipated or assigned

    WHO WE ARE LOOKING FOR

    The ideal Community Administrator will be able to demonstrate that they have the administrative and technical skills, experience, and competence to immediately add value to the work of Sinapis team and clients and to ensure the timely delivery of delegated tasks under minimum supervision
    You are humble and have a teachable spirit
    You have a great education and have excelled in professional environments so far
    You are a follower of Christ and have a healthy relationship with Him
    You are a culturally-aware professional  with a pulse on the local business & entrepreneurial landscape
    You are energetic, hardworking, and willing to go the extra mile to complete an assignment

    REQUIRED QUALIFICATIONS

    At least 1-3 years of work experience in related or similar roles
    A heart for our mission and a passion for alleviating poverty through private sector development
    Highly organized and able to manage multiple work streams with continuous improvement
    An outgoing people-person who enjoys interacting with people, both on phone and in person, and displays highest level of professionalism in these interactions
    Strong character with high levels of integrity
    Solid understanding of business, entrepreneurship, and missions
    Ability to work independently in a small team environment

    Apply via :

    sinapis.hiringthing.com