Company Founded: Founded in Nil

Auto Electrician

DUTIES AND RESPONSIBILITIES

LTWP seeks to hire an Auto Electrician who shall be responsible for repair and overhaul of the electrical systems in vehicles and equipment. Shall also be responsible for installing, maintaining, identifying faults and repairing electrical wiring and computer-based equipment in vehicles and other equipment’s.

Performing electronic diagnostics on cars and other vehicles to identify faults.
Repairing electrical and electronic faults in cars and motor vehicles, replacing damaged/faulty parts where necessary.
Diagnosing and repairing electrical faults on vehicles and machinery to function correctly.
Ensuring correct grounding of workshop equipment
Performing checks and tests to verify the success of repair works.
Completing job reports and processing paperwork.
To support the behaviour of working provided by LTWP, sharing best practice, and collaborating with colleagues outside of your sphere of business
To ensure full participation in the Performance Appraisal Review (PAR) process and maintain an up-to-date record of all training and development activities/programs.
To always act and behave in a way compliant with all LTWP company guidelines and policies, especially those relating to values and behaviors, environmental health and safety, ethics and codes of conduct, as it is through living our values that we strengthen the culture of our business and demonstrate our understanding of our Code of Conduct; and,
Any other duties deemed necessary and relevant by the management in the smooth running of the Wind Farm Site operations.

QUALIFICATIONS AND EXPERIENCE

Trade test certificate or equivalent
Three (3) years of relevant experience in operation and maintenance.
Auto electrical and mechanical knowledge
Knowledge of diagnostics tools for vehicle electrical and electronics.
Ability to read electrical and electronic schematics and circuit diagrams.
Ability to repair electrical wiring in a range of vehicles and machineries.
Must be able to work on a rotation basis of 5-weeks on and 2-weeks off.

COMPETENCIES

Applies in-depth understanding of the value drivers of the Company, to improve effectiveness & profitability.

Other relevant competences required for the role include:

Strong manual skills and precision when carrying out repair and testing.
Organizational skills and ability to work as part of a team.
Problem-solving skills.
Excellent time management skills with the ability to prioritize;
Ability to work independently and as a team on assigned duties; and,
Ability to be a leader in safety and take ownership.

A person of high integrity that will model LTWP core values:

Collaborative
Accessible
Respectful
Excellence
Safety consciousness

Qualified candidates should send their Cover letter and CVs to careers@ltwp.co.ke clearly indicating the position they are applying for on the email subject on or before 30 October 2024.

Apply via :

careers@ltwp.co.ke

November 5, 2024
Customer Service Executive

The Customer Service Representative is responsible for delivering exceptional service to customers by addressing inquiries, resolving issues, and providing information about products and services. This role requires effective communication and problem-solving skills to ensure customer satisfaction and loyalty. Representatives will engage with customers through various channels, including phone, email, and chat, while maintaining a professional and positive demeanor. The ideal candidate will be proactive in identifying customer needs, documenting interactions accurately, and collaborating with team members to enhance service quality and efficiency.
Key Responsibilities:

Swiftly respond to customer inquiries via phone, emails and social media, ensuring every interaction is handled with professionalism and empathy
Maintain meticulous records of customer interactions and transactions, recording details or inquiries, complaints and comments as well as actions taken. Process orders, forms and applications.
Collaborate closely with teammates to ensure every customer enjoys a seamless experience from start to finish
Brainstorm and troubleshoot complex issues & common issues with products or services.
Managing large amounts on inbound and outbound calls in a timely manner
Identify customers’ needs, clarify information, research every issue and providing solutions to achieve customer satisfaction.
Seize opportunities to upsell when need arises
Understanding and striving to meet contact centre metrics while providing excellent consistent customer services

The ideal candidate should possess the following skills:

Proficiency in English & Kiswahili both written and spoken
Minimum of 1 year of customer service experience
Certificate, Diploma or Degree in any related field
Stellar communication and interpersonal skills
Ability to thrive in a fast-paced environment, juggling multiple tasks with ease
Computer literacy

Apply via :

ix.com

November 5, 2024
Assistant Branch Manager – Eldoret

Job Purpose:

Our client is a leading retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices. The assistant manager will be tasked with managing and also motivating the sales team in order to deliver a seamless customer service. They are further accountable for planning and maintaining work systems, procedures and policies that enable and encourage optimal service delivery.

Key Responsibilities:

Ensuring effective and clear communication with customers to address their inquiries, resolve issues, and enhance customer satisfaction.
Overseeing the training, development, and performance of staff to ensure a productive and motivated workforce.
Managing and driving sales activities to meet or exceed sales targets, including planning, implementing, and overseeing sales strategies.
Organizing and managing the layout and presentation of products in retail spaces to maximize sales and improve the shopping experience.
Assisting in the creation and management of budgets to ensure financial efficiency and cost control within the department or organization.
Handling financial transactions, managing financial records, and ensuring financial practices comply with company policies and regulations.
Maintaining and improving the quality of products or services by implementing quality control processes and addressing any issues that arise.
Identifying areas for improvement within operations and implementing changes to increase efficiency, reduce costs, and enhance overall performance.

Qualifications and Skills:

NQF Level 4 (Matric Equivalent).
Sales Management Qualification.
Merchandising and/or Retail Management Qualification.
Minimum of 3 years in face-to-face customer service or sales roles.
At least 3 years of experience in merchandising.
Minimum of 3 years managing employees.
At least 5 years of experience in retail management.

Apply via :

www.careers-page.com

November 5, 2024
Senior Associate Cloud Technical Architect

Key roles and responsibilities:

Learns how to select and apply appropriate design standards, methods and tools, consistent with the agreed enterprise and solution architectures.
Work under close supervision to understand, implement and offer support for less complex or small-scale system solutions.
Learns how to develop solution architectures in specific business, infrastructure or functional areas.
Learns how to define and scope requirements and prioritisation activities for small-scale changes.
Under close supervision will assist with the design of components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
Ensure technical solutions accomplish the client’s objectives.
Assists Solutions Architects and learns how to produce a technical specification for the solution’s development and systems integration requirements.
Learns how to develop the technical design document to match the solution design specifications.

Knowledge, skills and attributes

Some or basic product knowledge integrated with technology understanding
Basic understanding and interest in tech products, business and technology positioning
Good communication skills both verbal and written
Develops the ability to establish and create client relationships
Willingness to learn and take on challenges
Continuously maintain knowledge of trends and development in technology domains
Basic knowledge of the problem domain that their systems are to provide solutions for

Academic qualifications and certifications:

Bachelor’s degree in Engineering, Information Technology, Computer Science or Information Systems
Relevant vendor and industry certifications, e.g. Cisco, Microsoft, Oracle, AWS
Software and programming languages, e.g. C++, Java, .NET, NodeJS, Angular

Experience required:

2-3 years work experience as a technician or in an entry level technical role is an advantage.

Apply via :

careers.services.global.ntt

November 5, 2024
Project Manager 3

Job Description

To help Church members fulfil their divinely appointed responsibility to discover their families through family history methods, submit their names to the temple for saving ordinances, and to help bring souls unto Christ. This position negotiates mutually beneficial relationships and promotes integrated solutions resulting in perpetual access to the world’s records and vibrant global communities that promote the free flow of information for linking and preserving family relationships. This position is responsible for connecting external opportunities with the potential capacities of the department and its affiliates and sponsors across all countries in the region.

Responsibilities

15% Trains, manages, develops and leads the area field relations organization and activities to achieve the desired results
35% Leverages rational negotiation techniques to connect external opportunities with department, affiliates, and sponsor capacities.
20% Initiates coordinates and participates in cooperative, volunteer information communities.
25% Ensures ongoing acquisition of approved family history records.
5% Coordinates activities with area presidencies

Qualifications

Requires a Bachelors Degree in business management, history, sociology, anthropology, or a related field and a 8 – 12 years track record in project administration or business management or equivalent combination of education and/or work experience.
Must have experience in developing business plans and requirements that shape the development and delivery of services to customers. Must be able to lead the organization, leveraging people, technical and strategic skills and achieve consistent, sustainable results.
Must be able to lead others through complex customer research and analysis of diverse cultures.
Must have experience managing services; managing relationships with vendors and other business partners.
Must be able to deal with cross-divisional, cross-departmental, cross-functional, and cross-cultural differences, and lead cross-functional and interdepartmental project teams.
Must be able to define and document work processes.
Must possess excellent business writing and communication skills. and must be able to prepare succinct, relevant presentations and be adept at presenting to all levels of leadership.
Must be able to leverage analytics to effectively present current business trends.
A masters Degree will be an added advantage.
Must be worthy of a Temple Recommend

Apply via :

epej.fa.us2.oraclecloud.com

November 5, 2024
Python + Technial Writer

About the Role

We are actively seeking talented Senior Python Developers to join our ambitious team dedicated to pushing the frontiers of AI technology. This opportunity is tailored for professionals who thrive on developing innovative solutions and who aspire to be at the forefront of AI advancements. You will work with different companies in the US who are looking to develop both commercial and research AI solutions.

Required Skills:

Write effective Python code to tackle complex issues
Use business sense and analytical abilities to glean valuable insights from public databases
Clearly express the reasoning and logic when writing code in Jupyter notebooks or other suitable mediums
Extensive experience working with Python
Proficiency with the language’s syntax and conventions
Previous experience tackling algorithmic problems
Nice to have some prior Software Quality Assurance and Test Planning experience
Excellent spoken and written English communication skills

Required Skills for Technical writing : The ideal candidates should be able to

Clearly explain their strategies for problem-solving.
Design practical solutions in code.
Develop test cases to validate their solutions.
Debug and refine their solutions for improvement.

Mandatory Skills- Python 3+ years. Technical Writing – 2 yrs.

Total Years Of exp- 3+ years

Opportunity- Full Time, 8 hours

Notice Period: Immediate to 2 week notice period accepted

Engagement Length- 6 months+

Overlap Required: 5 hours Pst

Apply via :

talent@workforceafrica.co

November 5, 2024
Research Assistant

Education & Experience

Bachelor’s degree in actuarial science or any other closely related course.
2+ Years Experience in Research.
Additional certifications in compliance and data analysis would be an added advantage.
Knowledge of insurance regulations especially in Africa.

Competencies

Demonstrated experience in research techniques, data collection, and analysing information.
Strong analytical and quantitative skills, with experience in data analysis, financial modelling, and policy review.
Excellent MS Office skills (Word, Excel, PowerPoint), with the ability to create reports and presentations.
Strong written and verbal communication skills, including the capability to craft clear and concise research reports and summaries
Familiarity with IFRS 17, Solvency II, and other insurance-related regulatory frameworks.

Apply by sharing your CV and cover letter to hr@kenbright.co.ke with the subject “Research Assistant” on or before the 22nd of October 2024.

Apply via :

hr@kenbright.co.ke

November 5, 2024
Loan Recovery Intern

The Loan Recovery Intern is responsible for the receivables risk management (RRM). This includes among others, Portfolio Management and Loan Workouts.

Responsibilities

Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories.
Ensure proper documentation of open loan cases.
Ensure customers are paying on time in assigned loan portfolio
Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling.
Recommend and work with external service providers on portfolio management by escalating repossession cases.
Customer education to customers on impact on loan non-repayments.
Supporting the analysis of causes for portfolio deteriorations
Providing regular portfolio, compliance and routine report to the Loan Recovery Team Leader.
Restructure loan repayment plan from delinquent clients as per policy and procedure

Knowledge and skills

Experience:

Experience in customer relationship management
Team player
Computer literacy, particularly good working knowledge of Microsoft Excel
Self-starter with a passion for the role and EEA’s mission to plug in the world.

Qualifications:

Holder of Bachelor’s Degree in Business Administration or any other related field
1-year Previous experience in loan recovery preferably in a call center setting.

Apply via :

jobs.engie.com

November 5, 2024
Customer Service Executive (International Campaign)

Key Responsibilities:

Manage a large number of repair requests effectively and efficiently
Solve landlord and tenant repair requests with 5-star reviews from both sides
Understand and recommend ways to scale by automating your most time intensive tasks
Become an expert at navigating our maintenance features and dashboard
Track service professionals (electricians, plumbers, etc.) and find ways to build our service professional network
Reference and create documentation to better service future requests
Provide feedback on how sales and support can better onboard customers on how maintenance works
Take inbound and outbound calls, logging everything from the call

The ideal candidate should possess the following skills:

Proficiency in English both written and spoken, American/ British Accent (Mandatory)
Enjoy phone conversations: You like picking up the phone to get to results faster.
Have excellent task management skills: You will have a list of things to do each day and therefore need to enjoy going through and bringing this “inbox” down to zero.
Excel at customer problem solving: When you interact with a customer, you can quickly uncover their true objectives and help them chart a path to solving the repair request. You
can teach others to do this too.
Be comfortable in software: You should have experience with software and be able to quickly pick up new tools and features with little guidance.
ln home repairs: You will be helping to troubleshoot standard home repair requests and therefore it’s important to have knowledge in handiwork, plumbing, electrical, and other
repair departments.
Be collaborative: We will be looking to build a larger team, and therefore collaboration is key.
Be organized: You are accustomed to writing everything down (process flow) in an easy-to-understand manner to make sure you can help build an entire support team.
Strong communication and interpersonal skills: You go “over the top” for any customer.
Great work ethic: You can work in a fast-paced, changing environment
Have a college degree: BS/BA degree preferred.
Minimum of 1 year of customer service experience

Apply via :

ix.com

November 5, 2024
Associate Product Manager Zeraki Timetable

As an Associate Product Manager, you will play a critical role in driving the development and success of Zeraki Timetable. You will work closely with developers and product managers to ensure that the product meets the needs of our users, aligns with the company’s vision, and is delivered on time with high-quality standards.

Key Responsibilities

Strong analytical and problem-solving skills, with the ability to effectively translate user needs into clear product requirements.
Excellent communication and collaboration skills to work seamlessly with cross-functional teams, including developers, QA engineers, and key stakeholders.
Proven ability to prioritize tasks and manage time efficiently to meet deadlines in a fast-paced environment.
Basic knowledge of accounting principles and an understanding of public and private schools accounting standards and practices.
Experience in product management, quality assurance, or a related role within a software development environment is beneficial.
Familiarity with agile methodologies (e.g., sprint planning, backlog management, Scrum ceremonies) is preferred but not required.
Self-driven and able to work independently with a proactive mindset. Thrives in dynamic environments, willing to exceed expectations and work beyond standard hours to achieve goals.

Requirements
Qualifications

Strong analytical and problem-solving skills, with the ability to effectively translate user needs into clear product requirements.
Excellent communication and collaboration skills to work seamlessly with cross-functional teams, including developers, QA engineers, and key stakeholders.
Proven ability to prioritize tasks and manage time efficiently to meet deadlines in a fast-paced environment.
Basic knowledge of accounting principles and an understanding of public and private schools accounting standards and practices.
Experience in product management, quality assurance, or a related role within a software development environment is beneficial.
Familiarity with agile methodologies (e.g., sprint planning, backlog management, Scrum ceremonies) is preferred but not required.
Self-driven and able to work independently with a proactive mindset. Thrives in dynamic environments, willing to exceed expectations and work beyond standard hours to achieve goals.

Apply via :

www.zeraki.app

November 5, 2024