Jobs Kenya

Company Founded: Founded in Nil

  • Business Development Manager

    Business Development Manager

    Responsibilities:

    Overall responsible for the acquisition of new clients
    Prepare and make presentations to prospective clients
    Ensuring that the clients receive the necessary information to help make informed decisions
    Identify and target new business opportunities aimed at growing business
    Prepare proposals / tenders as required by potential clients and follow through the process to the closure of the business deal
    Monitor and evaluate performance of the client accounts
    Actively network to create awareness
    Design and manage the business development pipeline
    Drive new business from existing clients
    Prepare and submit weekly business development reports to the management
    Create awareness through campaigns, events and online presence
    Management the online platforms
    Ensure constant update of the website
    Create and manage the client database
    Ensure that all customer queries are responded to within the agreed service level time
    Enhance relationships by constantly keeping in touch with clients

    Qualifications

    University degree in a relevant subject in Commerce/Business Administration
    Professional business training
    At least 5 years experience in Business Development / Sales
    Application and follow up on tenders
    Proficient communicator – verbal and written, with exemplary negotiation and presentation skills
    Demonstrate creativity & initiative and require minimal supervision.
    Must be able to assess and prioritize workload in a strict deadline-driven environment

  • IT Technical Analyst & Admin

    IT Technical Analyst & Admin

    Responsibilities

    Understand business needs and prepare IT strategy & roadmap
    Regular leadership communications / presentations on IT initiatives
    Take the lead in bringing new technologies to solve functional challenges
    Manage IT Programs following PMO Tollgate process.
    Own end to end IT Program Execution including scoping, functional requirements, project budget estimates, vendor selection, resource management, risk management and transition to support team
    Provide IT leadership in management enterprise applications support majorly focusing on Oracle-EPR
    Responsible for computer security and data integrity of the systems, safeguarding them from fraud and any kind of intrusion.
    Design and implement information security procedures based on best practice covering information system applications and infrastructure.
    Administer hardware replacement and upgrade programs for all workstations, fax machines, servers, printers, scanners, photocopiers, and any other digital equipment as applicable.
    Maintain email groups and ensure they are all up to date, employees logon IDs, accounts, and password management. Help new and current employees in creating IT and communication-related requests and conduct routine system audits.
    Ensure employees have the proper access to corporate systems and business roles as required to enable them to conduct their work duties in an efficient manner.
    Coordinate contracting of vendors for IT services and liaises with them in matters regarding IT services provided.
    Responsible for safe custody of all ICT software’s, hardware accessories.
    Review the implementation of business continuity plans, disaster recovery plans and emergency response.
    Monitor changes or advancements in technology to discover ways the organisation can gain competitive advantage.
    Ensure company policies, standards and IP controls are maintained by performing and completing all required compliance requirements for the application. (Acceptable use, information security, etc.).
    Ensure performance and conduct complex troubleshooting.

    Qualifications

    A Bachelor’s Degree in Computer Science or Information Technology or related field from a recognized University.
    4+ years of experience in IT support teams providing support for IT applications, Windows server or infrastructure related technologies and use of oracle system.
    Oracle certified a must
    Professional qualification in ICT: MCSE, IMIS, CCNA or related qualification.
    Membership to a Professional body.
    Experience in ERP systems implementation & Application support
    Experience in working in a cross-functional matrix environment

    Preferred Competencies

    Demonstrated business acumen – able to create strategy and actions that impact business success.
    Ability to be forward thinking and use technology and other modern tools to drive decision making and implementation.
    Professionalism and integrity.
    Risk awareness and focus – demonstrate understanding of risk management practices, standards and regulatory requirements.
    Ability to lead, influence and drive change initiatives in support of business strategies.
    Strong analytic skills.
    Good communication and coordination skills.

    Preferred Skills & Certification

    Good ITSM processes understanding (Incident & Change Management) with strong analytic skills with ITIL framework.
    Experience on installations, upgrades and migrations on IaaS, PaaS, SaaS, and/or windows (on premise) application platforms.
    Experienced in master data domains
    ITIL Foundations v3 certified
    Batch processing and automation
    Control Point and/or Content Manager Administration
    Informatica Administration
    Experience in code development preferably C#, .Net)
    PowerShell scripting
    Programming Languages (e.g. .NET and Java)
    SQL Language
    JAVA scripting/JQuery
    DevOps methodology
    Master Data Management tool

  • Customer Service Training Executive

    Customer Service Training Executive

    Probation period: 6 months
    Salary: Competitive
    Responsibility:

    Evaluate quality assurance of customer care teams and individual agents
    Organize training for existing customer care team and new employees joining customer service and quality assurance department
    Monitor their progress after the training and assimilation of new employees to the team
    Responsible for organizing efficient PIP programs when necessary
    Conducts meetings with customer care team leaders and provides updates with regards to straight and weaknesses of their teams
    Responsible for development of efficient and effective training session
    Analyze the quality performance of the existing team, recognizes strength and weaknesses of agents and works closely with team leaders to improve the agent performance
    Responsible for increasing customer service quality and customer service satisfaction
    Work closely with team leaders and agents individually to develop agents’ skills and behaviours to offer exceptional customer care
    Empowers agents to provide effective solutions to customer facing problems, when they arise
    Develops ideas and areas of improvement with regards to training sessions
    Responsible for development of procedures and effective work plans aiming for increasing customer service quality and customer service satisfaction
    Conducts training for team leaders and quality assurance agents when necessary
    Ensures that quality of customer care and customer satisfaction practices as defined by the business are effective across entire department and all parties involved in QA process are following the same principles and evaluation standards
    Any other duty that may arise, this may include conducting
    Reports directly to Quality assurance team leader

    Knowledge, Skill Set & Qualifications Required

    Excellent people skills and ability to work with large group of team members, 100+
    Bachelor Degree a plus
    Excellent verbal, written and interpersonal communication skills
    Outstanding customer service skills and dedication to providing exceptional customer care
    Must be self-motivator and self-starter
    Focus on quality and customer service
    Exceptional listening and analytical skills
    Solid time management skills
    Must be able to effectively deal with people at all levels inside and outside of the company
    Creative ability & writing proficiency
    Ability to multitask and successfully operate in a fast paced, team environment
    Must adapt well to change and successfully set and adjust priorities as needed
    Must be proficient with Microsoft Office (intermediate Word, basic Excel)

  • Data Entry Clerk

    Data Entry Clerk

    Details:
    EasyElimu is looking for a data entry clerk to help in the updating of our website content.
    Responsibilities

    Typing notes and past papers for our website.
    Proofreading uploaded content.
    Printing and preparing hard copies on as needed basis.

    Qualifications

    Be 18 years of age
    Have a good command of English (at least a C in KCSE English)
    Have at least form four certificate

    Skills

    Proficient typing skills
    Computer skills and a knowledge of Microsoft word.
    Basic literacy and numeracy skills
    Organisational abilities
    Good communication skills, both written and verbal
    Self-motivation
    The ability to work independently and as part of a team
    A conscientious and responsible working attitude
    Accuracy and good attention to detail
    The ability to do the same task for long periods of time
    The ability to work under pressure and to tight deadlines
    Good spelling, punctuation and grammar
    A positive approach in a busy working environment

    Renumeration
    We will offer a starting salary of Kes 15,000/- per month

  • Chief Executive Officer – Construction

    Chief Executive Officer – Construction

    Our client is a major construction company engaged in Commercial Development, Residential Development, and Hospitality & Warehousing works has the following divisions with their respective turn over volumes annually;

    Building Construction
    Fit out and Interior
    Civil and Road work
    Water and sewerage work

    Reporting to the Directors, the Chief Executive Officer will be responsible for the day to day management of the company and implementation of the company’s decisions in a results oriented and timely manner to achieve the goals, objectives and agreed performance targets.
    Candidates should preferably hold a Master’s degree in the field of Engineering, and a demonstrated breadth and depth in career progression across construction of residential and commercial properties including schools, malls, multi-storey building and hospitals.
    This role is serious business. If you think you’ve got what it takes, apply now.

  • Operations Assistant

    Operations Assistant

    Job Description

    Reporting to: Operations Manager
    Job Roles and Responsibilities

    Assist in creating and reading reports and statistical, from the shops and stores.
    Assist in ensuring that the company has adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)
    Gather, analyze and interpret internal data and write weekly/ monthly/ quarterly reports.
    Assist in overseeing the activities of workers, train and evaluate new employees: and ensure that the company is on track to meet its goals.
    Assist in supervising the work of employees and providing feedback and counseling to improve efficiency and effectiveness.
    Ensure workers have the resources to complete their work.
    Ensure that all requirements for the company are met on time and report to management
    Assist in the execution of Delivery Excellence function across business
    Monitoring reports to identify issues on identified areas
    Analyzing weekly reports
    Effective management, coordination, planning and control of administrative issues in the department

    Qualifications:

    Degree/ Diploma in Business Administration
    1-3 years experience
    Computer Literate

    Personal Attributes:

    Good interpersonal and communication skills
    Results/target orientated
    Able to work under pressure
    Well organized
    Team player
    Reliable

  • Field Sales Representative

    Field Sales Representative

    Responsibilities       

    Establishes, develops and maintains business relationships with current customers and prospective Customers in the assigned territory/market segment to generate new business for the organization’s products/services.
    Plan, monitor and achieve individual and team sales target.
    Plan customers call and visit to provide the appropriate level of service to existing and new customers with a focus on retaining/expanding existing business.
    Demonstrate the ability to chart a growth pattern with ambitious targets
    Analyze the territory market’s potential, track sales and status reports
    Ensures that payments for goods/service sold are paid for in good time
    On time resolution of customer complaints

    Skills & Qualifications

     Degree in B.Com with a diploma in sales & marketing
    Age – 28 years and above
    Driving experience of 3yrs and above
    Proven marketing experience of not less than 3 years in a busy sales and marketing field.
    Capable of working on strict deadlines, innovative and achiever
    Excellent verbal and written communication skills
    Excellent in report writing and presentation skills
    Excellent interpersonal and social skills
    Certificate of Good conduct

  • Restaurant Supervisor Restaurant Waiters/Waitresses

    Restaurant Supervisor Restaurant Waiters/Waitresses

    Details:
    We are pleased to announce the opening for the position of Restaurant Supervisor. If you meet the following qualifications, please feel free to send your resume through.
    Restaurant Supervisor Duties and Responsibilities

    Schedule all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times and provide assistance to all guest and administer all requirements for meals
    Oversee all work in shift and restock all supplies at end of shift and perform regular inspections on all equipment’s and recommend required repairs.
    Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
    Oversee health code compliance and sanitation standards of waiters
    Train new employees and provide ongoing training for all staff
    Ensure that all checklists, requisitions and proper opening and closing duties are completed for each shift.
    Observe performance and encourage improvement where necessary
    Communicate with the staff on pertinent information such as menu changes, equipment issues, reservations, and guest’s special needs
    Communicate with all guests with a clear and kind tone and make every effort to resolve any conflict to ensure the guests highest satisfaction.
    Ensure that all steps of service, policies, and procedures outlined in the Honey & Dough Gourment Employee Manual are followed on a daily basis.

    Restaurant Supervisor Requirements and Qualifications

    Minimum of two years fine dining, full-service restaurant experience, supervisory role preferred.
    Advanced skills in Restaurant Point of Sales experience
    Advanced oral and written communication skills. Japanese and Peru will be an added advantage
    Excellent organizational and possess the ability to undertake and complete multiple tasks.

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  • Store Manager

    Store Manager

    Your Profile
    We are looking for a fearless, customer-focused leader with relevant experience managing a dynamic store within the retail industry. You should be self-motivated and able to manage multiple aspects of the business as if it was your own. Sales-oriented, organised and tenacious, you are a problem-solver, able to work well under pressure and adapt to change. You should possess a proven ability to lead and build high-performing teams, and have the flexibility to work during the peak retail hours of nights, weekends and holidays.
    If you are eager to develop both professionally and personally, and have the passion to grow with a dynamic fashion retail company, then this is your opportunity!
    Key Responsibilities
    As the Store Manager, you are the senior member of the store leadership team. Your actions set the tone for the entire organization, and by handling any client, brand or team member issue effectively and fairly, you are leading by example. In addition to demonstrating maniacal customer service, you will:

    Plan, apply and monitor the required measures in order to reach and exceed sales targets
    Analyse and review key retail performance indicators, in order to improve them
    Institute and collaborate in the implementation of merchandising standards, and optimise selling space in order to obtain maximum profitability
    Collect, control and manage the stock to maximise sales and prevent losses
    Promote effective communication within the team, ensuring timely feedback for improvement is delivered and followed up on
    Train, and ensure the seamless integration and development of new employees
    Lead and motivate the team, ensuring the development of staff potential
    Plan, organise, prioritise and distribute tasks, optimising resources and minimising costs, demonstrating a strong understanding of the store’s sales performance, staffing and payroll, as well as all other controllable expenses within the store

    Job requirements

    At least 2 years of business experience in retail, sales, marketing, or general management.
    Knowledge of retail finance e.g. margins, cost of sales, markdowns versus markups.
    Knowledge of global retail standards.
    Flexible availability to work during peak retail hours, such as nights, weekends, and holidays.
    Ability to lift and carry up to 20 kilograms and bend/stretch to stock shelves.
    Ability to stand and walk the shop floor for an entire shift.

  • Sales Executives Marketing Officer System Administrator

    Sales Executives Marketing Officer System Administrator

    Reporting To Sales Manager
    The Sales Executive Officers will be responsible in delivering a broad range of Company products and Services to Clients in order to increase the Company’s profit and growth.
    Main Duties and Responsibilities

    Planning Sales activities and Customer / Prospect contract
    Preparing reports, Proposals, and Quotations
    Conducting surveys
    Ensuring Sales targets are met month on month
    Conducting presentations to the Clients
    Identity Business opportunities, Carry out market research/intelligence and analyze sales options in the Industry
    Follow up on potential Clients and closure of sales
    Represent the Company at trade exhibitions, events, and sales activations
    Maintain relationships with Clients for business opportunities and retain new Clients.
    Submitting weekly and monthly sales reports on the set KPI’s

    Key Skills and Minimum Qualifications

    Minimum of Degree or Diploma in Sales and Marketing or a business related field
    At least 3 years’ experience in Sales and marketing in a busy security Company
    Excellent Skills in Communication, Presentation, business reporting and competitive proposal writing and negotiations.

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