Company Founded: Founded in Nil

  • Customer Success Manager (Nairobi)

    Customer Success Manager (Nairobi)

    Description:
    A Customer Success Manager (CSM) connects our clients to Refinitiv’s Trading solutions, including desktop, transactions, and feeds. The CSM plays a vital role in ensuring that our customer’s fully leverage the value of Refinitiv by discovering and implementing workflow solutions while continuously providing guidance throughout the customer’s journey
    In a role that is comprised of relationship management, education and deep workflow expertise, the CSM is responsible for successful adoption, retention and expansion of our Trading solutions within their assigned accounts. Equal parts trusted advisor and product expert, the CSM collaboratively designs and implements engagements with key business decision makers, assists in reducing competitive risk, and identifies opportunities in his/her accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth.
    Role Responsibilities

    Clearly define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.
    Demonstrate and educate new customers on how to use our products, content, and technologies in a manner that is tailored to their specific use-case.
    Monitor usage, health gauges, competitive landscape and any other relevant data in order to create a retention strategy.
    Find leads and connects with Sales to work on growth opportunities.(upsell and cross-sell)
    Work along other teams such as Account Managers, Transactions Relationship Managers, Market Development and Customer Proposition to ensure we are addressing our Trading customers’ needs.
    Bring in customer intelligence and feedback.
    Ensure customers derive maximum value from their investment in Refinitiv services and solutions, utilize all licenses and collaborate with other Refinitiv stakeholder teams to ensure retention and growth.
    Build, maintain and leverage strong relationships with business decision makers and users within each account to influence adoption.

    A CSM will be measured by:

    Breadth & depth of customer relationships
    Portfolio attrition
    Escalation and risk mitigation management
    Product Adoption, Contributions to growth and renewals

    Qualifications/Skills

    3-5 years of experience in the financial services industry.
    Deep understanding of the Trading workflow, structure of a Trading desk, and technology trends. Fixed Income expertise is desired.
    Ability to map a customer’s business process to product capability.
    Strong ability to collaborate with internal operational and account management teams.
    Executive engagement skills with an ability to establish trusted advisor relationships with business decision makers.
    Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner.
    Strong problem solving skills.
    Ability to adapt and thrive in a fast-paced environment and rapidly- changing market.

    Apply via :

    refinitiv.wd3.myworkdayjobs.com

  • Accounts Clerk

    Accounts Clerk

    We are seeking to recruit an Accounts Clerk to be stationed at the Nairobi Office. The successful candidate would require the following minimum qualifications and attributes:

    CPA II or equivalent.
    Experience with QuickBooks.
    Excellent written, verbal, and interpersonal skills.
    Highest standards of professional ethics and integrity. 
    Understanding of accounting principles, financial forecasts, and budgets.
    Self-directed focused and disciplined individual with ability to work effectively in a fast-paced, collaborative, entrepreneurial environment.

    Interested Applicants are invited to email a signed one-page application letter accompanied by a two-page curriculum vitae, both in PDF, to the following address not later than 04/06/2021:HR & Administration Manager | Otieno & Amisi LLPGuilders Plaza, Ground Floor | Odera StreetP. O. Box 7032 – 40100 KISUMU | Tel: 254 710 333 111 | 0710 333 222.Email: info@otienoamisilaw.com

    Apply via :

    info@otienoamisilaw.com

  • Real Estate Sales Agent

    Real Estate Sales Agent

    Responsibilities

    Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
    Determine clients’ needs and financials abilities to propose solutions that suit them
    Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
    Perform comparative market analysis to estimate properties’ value
    Display and market real property to possible buyers
    Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)
    Manage property auctions or exchanges
    Maintain and update listings of available properties
    Cooperate with appraisers, escrow companies, lenders and home inspectors
    Develop networks and cooperate with attorneys, mortgage lenders and contractors
    Promote sales through advertisements, open houses and listing services
    Remain knowledgeable about real estate markets and best practices

    Requirements

    Proven working experience as a Real Estate Agent or Real Estate Salesperson
    Proven track of successful sales record
    Ability to work independently combined with excellent interpersonal skills
    Strong sales, negotiation and communication skills
    Pleasant and trustworthy
    MS Office familiarity

    Interested and qualified candidates should forward their CV to: vacancies@integratedstaffing.co using the position as subject of email.

    Apply via :

    vacancies@integratedstaffing.co

  • Software Developer

    Software Developer

    Specific Roles and Responsibilities:
    Under the direction of the IT Manager, the Developer will work with the IMS team to:

    Collect and document system requirements for information system and modules to be developed.
    Deploy, maintain, and administer the system implementations including assigning rights to users, maintaining backups and other systems function.
    Testing developed systems and modules.
    Write reusable, testable, and efficient code, including writing tests and test cases.
    Based on agreed specifications, design, develop and maintain the systems data entry modules reports, dashboards and BI visualizations.
    Develop training materials, user manuals and train users on system modules and functionalities developed, in addition to conducting pre and post training assessments to gauge the effectiveness of the trainings.
    Work with existing team members including those in other software development projects as required, to determine the appropriate frameworks, tools, and technologies to be used in new and existing systems. This may include database and information system, taking context of existing capacity, and other guiding principles (e.g., open-source technologies) into account.
    Designing database structure including relational and no-sql databases
    Work with various data sources including web services, API, excel and csv etc.
    Any other duties assigned related to this job description.

    Minimum Requirements:

    An appropriate degree in computer science, information systems or software engineering with a focus on software development or equivalent degree with at least five years of experience in software development
    At least five years of experience in developing information systems using JavaScript, PHP, Python/Django, Java, or C#.
    Demonstrable experience in working with databases e.g., MySQL, PSQL and MSSQL, including writing SQL queries.
    Should have Unix/Linux background and needs to be comfortable writing Unix/Linux scripts.
    Experience in developing databases, and reports.
    Working experience with software development and maintenance tools like Git, Restful APIs, Web services, Agile methodology, Jasper server.
    Demonstrated ability to perform complex data analytics and visualizations utilizing Microsoft Excel, Power BI, STATA, Tableau, GIS

    Qualified Kenyan nationals are encouraged to apply.All applicants must address each selection criterion detailed in the minimum requirements above with specific and comprehensive information supporting each item.All applications must include the following:Applications must be sent by email to info@ims.co.ke with the following subject Developer Position.

    Apply via :

    info@ims.co.ke

  • Project Officer

    Project Officer

    About the Anticipated Project
    The project aims to pilot the Parental Empowerment and Engagement guidelines in the context of ICS -SP whole school approach. The whole school approach was developed in consultation with schools, parents, children, KICD, MOE and stakeholders over the last 8 years, and involves empowering and building the capacity of the whole school system to have a shared vision of improving child protection and learning outcomes. The whole school approach addresses multiple barriers and brings together a number of complementary evidence based solutions that target and empower parents, teachers, students, school leadership, community, service providers and government ministries to work together towards improving student success in school and in life. In this project, and guided by the PEE guidelines, all these stakeholders will be provided with knowledge and practical guidance on what they can do to enhance and support parental involvement and engagement. Jointly their actions will contribute to safe and supportive home and school learning environments. The project sites are Kiambu, Machakos and Kisumu.
    We are looking for applications from individuals with relevant experience and technical qualifications to join our team in delivering this project and contributing to the agenda of reducing violence in and around schools in Kenya.
    Role Profile
    Location: Kisumu/Nairobi (One in each site)
    Reporting to: Project Coordinator, Project
    Purpose of function
    Under the mentorship and support from the Project coordinator, the Project Officer(s) for the project will be responsible for the day-to-day engagement of the different community and stakeholder cadres while overseeing locational level plans are successfully implemented, contributing to the overall success of sub-county level plans. 5000 parents and caregivers have improved knowledge and skills to nurture and support their children’s learning both at home and in school. This project seeks to ensure that:

    Schools are knowledgeable, resourceful, have in place and use policies, practices and a variety of strategies that support and facilitate parental engagement in positively promoting children’s learning
    Key service providers and communities understand the role of parents in promoting student learning and have the capacity and willingness to support schools with appropriate services, programmes and resources to improve parental engagement and learning
    Children from 12 schools have access to resources and safe spaces where they can learn child rights and develop life skills that will enable them to achieve success in school and life
    Evidence and best practices available to demonstrate benefits of parental engagement and the need to increase investments in national roll out of PEE guidelines

    Objectives of this project will be:

    To provide parents with opportunities to acquire necessary information, knowledge, and skills to support their children’s education at home and at school.
    To build capacity of public primary schools to have in place policies, practices and structures that support parental engagement and collaboration and that yield higher levels of student academic success.
    To mobilize and build capacity of service providers and communities to collaborate and provide schools with appropriate support and services that enhance parental engagement and student learning
    To create safe spaces and platforms in public primary schools where children can continuously learn and practice their rights and life skills
    To inspire and influence national roll out of the Parental Empowerment and Engagement Guidelines (PEE) through research and advocacy.

    Roles and responsibilities
    Project implementation

    Train parent facilitators to provide, skilful parenting training ,advisory services and referral support to parents
    Facilitate parent educators to implement and train parents on parenting skills, PEE and how to partner with school
    Community awareness and outreach on parenting and importance of parental involvement in education
    Facilitate partnerships with community organizations to provide support and resources for parent engagement
    Conduct annual case conferencing for families to share information about their children’s goals, strengths, and special talents
    Train school leadership and teachers on PEE and importance of parental engagement
    Train school leadership and teachers on how to create respectful, reciprocal relationships that support and empower parents and strategies that promote parental engagement and partnerships
    Promote standards for safe and protective learning environments
    Provide guidance that support parent/ teacher conferences and meetings

    Project monitoring and reporting

    Prepare periodic reports, financial reports and records on project activities on a timely basis ,
    Monitor progress, ensures adherence and evaluates first line performance of the project
    Receive monthly reports from Field officers and community facilitators, review and refine before sharing with Programme officer
    Highlight areas of concern vis-à-vis the project performance indicators agreed upon
    Collate lessons learnt, success factors and facilitates dissemination as necessary, including providing content to the communication unit for the development of materials
    Periodically monitor and update beneficiary database of the projects and update in before finally sharing with Programme officer well as other interested departments
    Update project documentation on a timely basis

    Networking and resource mobilization

    Maintain effective interface with government authorities MOE, DCS and TSC as well as broader network of stakeholders at implementation level
    Contribute to the development of proposals, project concepts and communication materials for visibility and fundraising
    Mobilize and organize school -community meetings and community service learning opportunities
    Build strong relationships between the school and community organizations to improve the school and parental engagement
    Represent the organization in meetings and networks at project level and as assigned

    Human Resource Management

    Supervise field staff and community volunteers by articulating performance and behavioral expectations, displaying model behaviour, maintaining open lines of communication and being clear about roles and relationships
    Organize meetings on regular basis with designated field staff and community facilitators to foster positive relationships
    Support field staff and community facilitators in formulating performance objectives and indicators and conducts performance reviews
    Support development of field staff and facilitators by initiating mentorship and coaching processes
    Coordinate recruitment of community volunteers
    Proactively identifies and resolves field staff and community facilitator conflicts and concerns

    Financial Management

    Scrutinize funds requests by field staff and community facilitators and approves or recommends them as appropriate
    Ensure proper accountability of fund requests by self and other field staff

    Requirements

    At least 3 years proven project implementation experience
    Extensive understanding of child, family, community engagement approaches development and programming trends.
    Strong project administration experience
    Sound understanding of community engagement and facilitation approaches
    Implementation knowledge of child development and child wellbeing programmes
    Strong interpersonal, communication, facilitation and presentation skills
    Basic degree in social sciences /development studies/ community development or related disciplines.

    Qualifications, Skills and Experience

    Degree in Social Sciences or its equivalent.
    Minimum of 3 years of work experience in project implementation position in a relevant project targeting children and families and communities to care for children.
    Experience working with vulnerable children, teachers and their families.
    Practical experience working in collaboration with the Department of Children Services, Ministry of education Department of gender and social services.
    Experience with lifeskills training in schools
    Good writing skills, including case studies.
    Experience in activity budgeting and expenditure tracking.
    Excellent community mobilization skills.

    Apply via :

  • Relationship Manager Corporate Banking a

    Relationship Manager Corporate Banking a

    Job Purpose    
    Reporting to Chief Representative Officer, the Relationship Manager(Corporate Banking) contributes to the development of business strategies according to Banq Misr’s strategic mission by overseeing the relationship teams and developing  the Representatives Office corporate portfolio.
    Responsibilities

    Achieve the sets budget in terms of credit portfolio growth estimates and new business expectations.
    Prepare Credit Proposal Memos (CPM’s) that present the proposed Facility Package and the associated terms and conditions.
    Manage key relationships through regular contacts and visits by ensuring an effective calling programme on all existing and prospective customers.
    Attend marketing calls and review the relevant call reports
    Cultivate good rapport with corporate clients in a bid to enhance client retention
    Conduct regular accounts follow-ups and ensure periodical reports are generated for management use.
    Ensure that all credit clients review (CPMs) are conducted in a timely & quality manner.
    Increase product penetration for the existing customer base by reviewing the portfolio to determine potential cross selling opportunities
    Provide recommendation for pricing and fee structure for corporate clients within the set guidelines

    Qualifications and competencies

    Bachelor’s Degree in finance, accounting, or other business-related fields
    At least  Seven (7) years’ experience in the banking industry mainly dealing with corporates.
    Ability to assess customer needs and recommend products that suits their needs
    Strong people management skills
    Good written and spoken language skills
    Demonstrate excellent communications skills internally and externally.
    Able to work independently and effectively within a team
    Excellent leadership, organizational, and planning skills.
    Commercial awareness and customer focus
    Strong knowledge of MS tools.

     

    Apply via :

    jobs.adeptsystems.co.ke

  • Vaccines External Affairs Director, Global Public Health (Nairobi)

    Vaccines External Affairs Director, Global Public Health (Nairobi)

    Background
    Pioneering a new business model, Johnson & Johnson Global Public Health (GPH) is the first fully-dedicated organization within a healthcare company that combines R&D, access programs, in-country operations, and consumer insight capabilities to ensure that innovative treatments and technologies of public health importance are available, affordable and accessible to the world’s most underserved populations. With 100+ dedicated staff, GPH is active in Tuberculosis, HIV/AIDS, mental health, Ebola, COVID19, and several other areas of public health concern. The organization works across many regions and countries leveraging J&J’s global footprint and collaborating across sectors in public-private partnerships towards the vision of “Innovation for all, everywhere at the same time”.
     Summary
    The Vaccines External Affairs Director will lead engagement with (global and regional) non-governmental partners involved with the procurement, delivery and implementation of J&J vaccines in lower-income countries, in close coordination with Access Strategy and Impact (AS&I) and Africa Implementation and Impact (AI&I) content experts, policy experts within Worldwide Government Affairs & Policy (WWGA&P), and other relevant functions including Market Access, Medical Affairs, and Regulatory Affairs. This position reports to the Senior Director External Affairs, Global Public Health.
    Responsibilities:

    Lead the development and execution of engagement strategies with global and regional stakeholders involved with the deployment of vaccines in lower-income countries in support of GPH vaccine access strategies.
    Build strong relationships and serve as first point of contact for prioritized external stakeholders in the immunization ecosystem.
    Global stakeholders include multilateral organizations such as the Gavi Secretariat, WHO, the Office of the COVAX Facility, UNICEF, The World Bank, and other global institutions supporting the implementation of vaccines in lower-income countries such as the Bill & Melinda Gates Foundation, PATH and CHAI. Regional stakeholders include WHO regional offices, Regional Development Banks, Africa CDC, and other regional organizations.
    Lead cross-functional efforts to secure multilateral financing for J&J vaccine access in lower-income countries. Lead engagement with the Gavi Secretariat to share product updates, evidence and other information necessary to support inclusion of J&J vaccines in the Gavi portfolio, with input from and in close collaboration with relevant functions (Market Access, AS&I, AI&I, others).
    Coordinate and support cross-functional efforts to obtain policy recommendations from WHO for use of J&J vaccines, in close coordination with the Vaccine Policy Director, Medical Affairs, R&D, Market Access, and others.
    Support cross-functional efforts to respond to UNICEF tenders.
    Support engagement with intergovernmental bodies including the African Union procuring J&J vaccines for lower-income countries in close partnership with regional Government Affairs and AI&I colleagues in Africa (and Asia).
    Monitor and share global-level guidance relevant to J&J vaccine implementation from key vaccine stakeholders with regional and local GPH vaccine teams (e.g. information on COVAX allocations of J&J vaccine, country eligibility and application guidelines for Gavi support of J&J vaccines, etc.). Serve as the internal subject matter expert on these matters.
    Lead (internal) External Affairs Working Groups for COVID19 vaccine, Ebola vaccine, and future vaccines as relevant, to coordinate external engagement.
    Enhance J&J’s reputation as a trusted private sector partner in global public health.

    Qualifications

    Required education is a BA. Preferred education is a Master’s degree in public policy, health policy, or related field
    A minimum of 10 years work experience in global health policy, advocacy, government affairs, global health program management, or related field is required.
    Solid understanding of global health funding mechanisms and international architecture including vaccines and immunization ecosystem required
    Experience working with global health stakeholders and networks in global health community required; experience working in low-resource settings is a plus.
    Experience working in/with the pharmaceutical industry strongly preferred
    Excellent networking and diplomatic skills required. Demonstrated cultural sensitivity required.
    Excellent verbal, representational and written communication skills required.
    Able to work independently, as well as collaboratively in multi-disciplinary teams is required. Project management experience strongly preferred.
    Demonstrated success at developing collaborative and effective relationships in complex, highly matrixed organization required

    Apply via :

    jobs.jnj.com

  • Optometrist

    Optometrist

    Requirements

    Diploma in Optometry from a recognised medical institution
    Atleast one year experience.
    Experience working with a busy stand alone retail shop will be an added advantage.

    Interested and qualified candidates should forward their CV to: hr@doveypharma.com using the position as subject of email.

    Apply via :

    hr@doveypharma.com

  • Project Assistant, PAUSTI

    Job Description
    Project Monitoring & reporting

    Monitor the progress of the Center’s activities; develop and maintain records, filing and profiling systems and liaise with the centre manager to support their progress.
    Develop drafts and contribute to final written material including reports, summaries and syntheses of information arising from research.
    Apply quantitative and/or qualitative research methodologies to the collection, analysis and interpretation of data.
    Keep an archive for all project documents and provide it when needed.

    Stakeholder support

    Provide direct assistance to the Project Manager on all aspects of the Center.
    Support the day-to-day work of the Center to team members as needed (i.e. provide feedback on reports and or interviews, draft documents, help draw out key themes from data and be able to facilitate small-scale training sessions).
    Liaise with centre partners including PAUSTI faculty and staff and community partners.
    Organize, attend and contribute to the Center’s events.

    Qualifications

    Bachelors Degree in education, social sciences, public administration, communication, or any related field.
    Having more than 1 year of relevant experience in a project management or similar position is a bonus.
    Experience working effectively with and understanding the needs of culturally and ethnically diverse populations.
    Proven skills in project management
    Knowledge of office software packages (MS Word, Excel).
    Good communications and interpersonal skills with attention to details.
    Excellent analytical skills; with the ability to retrieve, organise and analyse information from a variety of sources.
    Excellent planning and organisational skills to ensure deadlines are met, with the ability to prioritise workload without close supervision.

    Additional Information
    What we offer

    A highly collaborative team environment that will support your professional and personal growth
    Work alongside great talent.
    A culture of learning and innovation. 
    Opportunities for career growth and training.
    Interaction with industry leaders and forward-thinking people. 
    A chance to make a social difference.

    Apply via :

    jobs.smartrecruiters.com