Jobs Kenya

Company Founded: Founded in Nil

  • Account Manager Training Assistant

    Account Manager Training Assistant

    Job Summary:

    The Account Manager is responsible for delivering high-quality and efficient customer service through the daily management of a team of employees. This includes motivating, recognizing, rewarding, coaching, counseling, training, and problem-solving. In addition, the Account Manager role will be focused on driving overall staff performance.

    Job description:

    Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient, and knowledgeable manner.
    Provides statistical and performance feedback and coaching regularly to each team member.
    Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level.
    Shares continual responsibility for deciding how to manage the employees, ensuring calls are handled efficiently and effectively.
    Establishes work procedures and processes supporting company and departmental standards, procedures, and strategic directives.
    Uses appropriate judgment in upward communication regarding department or employee concerns.
    Provide support where required to the Operation Manager.

    Duties, responsibilities, and activities may change at any time with or without notice.

    Desired Skills:

    Degree in Business Administration or related field.
    Great command of English language with excellent communication skills.
    A minimum of 1 year experience as a team lead.
    A team player with a good level of leadership skills, who leads by example in terms of time and attendance adherence.
    Inspire and motivate teammates while maintaining positive relationships with them.
    Ability to multi-task, set priorities and manage time effectively.
    Ability to manage staff performance.
    Excellent problem-solving skills to achieve best customer service experience.
    Must be incredibly organized.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Sales and Marketing Officer

    Sales and Marketing Officer

    We are seeking a dynamic and results-driven Sales and Marketing Officer with at least 2 years of experience in the insurance industry. The ideal candidate will be responsible for developing and executing marketing strategies, generating leads, and closing sales to drive company growth. This role is based in Kawangware.

    Key Responsibilities:

    Develop and implement effective sales and marketing strategies to promote insurance products.
    Identify potential clients and generate new business through networking, referrals, and market research.
    Build and maintain strong client relationships to foster loyalty and increase sales opportunities.
    Conduct market analysis to identify customer needs, market trends, and competitor offerings.
    Achieve sales targets and contribute to the company’s overall growth objectives.
    Prepare sales presentations, proposals, and reports as needed.
    Collaborate with the marketing team to create and manage promotional campaigns.
    Participate in sales events, roadshows, and community outreach programs to promote insurance products.
    Provide excellent customer service and after-sales support to ensure customer satisfaction.

    Qualifications and Requirements:

    Minimum of 2 years of experience in sales and marketing within the insurance industry.
    Strong knowledge of insurance products and services.
    Proven track record of achieving sales targets and delivering business results.
    Excellent communication, negotiation, and presentation skills.
    Ability to work independently and as part of a team.
    Proficiency in Microsoft Office Suite and CRM software.
    Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or a related field is preferred.

    Personal Attributes:

    Self-motivated, goal-oriented, and driven by results.
    Strong interpersonal and relationship-building skills.
    Creative and innovative in developing sales and marketing strategies.

    Apply via :

    talent@workforceafrica.co

  • Pharmaceutical Technologist Pharmaceutical Technologist – Mombasa Pharmaceutical Technologist – Nakuru

    Pharmaceutical Technologist Pharmaceutical Technologist – Mombasa Pharmaceutical Technologist – Nakuru

    Role Description

    This is a full-time on-site role for a Pharmaceutical Technologist at DoveyPharma Limited located in Nairobi Kenya. The Pharmaceutical Technologist will be responsible for performing compounding, communicating with patients and healthcare professionals, handling pharmacy tasks, processing prescriptions, dispensing medicine and any other shop/retail related tasks as per company guidelines.

    Qualifications

    Proficiency in compounding, handling pharmacy tasks, and processing prescriptions
    Strong communication skills to interact with patients and healthcare professionals
    Knowledge of pharmacy and medicine
    Attention to detail and accuracy in dispensing medicine
    Good organizational and time management skills
    Ability to work effectively in a team
    Degree or diploma in Pharmaceutical Technology or related field
    Experience in a pharmacy setting or hospital is preferred

    go to method of application »

    Apply via :

    www.linkedin.com

  • Sales Representatives Lead Recruiter School Driver

    Sales Representatives Lead Recruiter School Driver

    Job Purpose:

    The Sales Representative will be responsible for delivering excellent customer service, driving sales, and creating a pleasant shopping experience for customers. The role involves assisting customers in selecting shoes, maintaining the stores organization and supporting sales efforts to meet targets.

    Key Responsibilities:

    Welcome and engage customers, helping them choose suitable footwear based on their preferences and needs.
    Provide product details such as sizes, colors, and features to inform customer decisions.
    Ensure the sales floor is tidy, well-organized, and fully stocked with products.
    Handle customer queries, resolve complaints professionally, and maintain a courteous demeanor.
    Encourage additional purchases through upselling and cross-selling strategies to meet sales goals.
    Process sales transactions accurately and ensure correct payment handling and receipts.
    Stay informed about promotions, store policies (payment, exchanges), and security practices to assist customers efficiently.
    Assist with visual merchandising, including setting up displays to enhance the store’s visual appeal.
    Conduct inventory checks, assist with stock management, and ensure proper product rotation.
    Build strong customer relationships to encourage repeat business and enhance customer loyalty.

    Qualifications & Competencies:

    At least 1 year of experience working in a retail environment, preferably in footwear or fashion.
    Excellent communication and interpersonal skills with the ability to engage with customers effectively.
    A proactive, positive attitude, with a strong motivation to meet sales goals.
    Ability to work efficiently in a fast-paced retail setting and handle multiple tasks.
    Customer-focused, with strong problem-solving skills and a keen attention to detail.
    Basic understanding of retail sales principles and best customer service practices.
    Physical stamina to stand for long periods and handle light to moderate lifting tasks.

    Personal Attributes:

    Friendly, approachable, and confident in interacting with a variety of customers.
    A strong team player with the ability to collaborate well with colleagues.
    Punctual, reliable, and trustworthy, with a strong sense of responsibility.
    Organized and able to manage time effectively, especially during busy periods

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Personal Assistant/Accountant Store Officer

    Personal Assistant/Accountant Store Officer

    Job Purpose:

    The Personal Assistant/Accountant will assist in basic accounting tasks and provide administrative support to ensure smooth financial operations. The role requires minimal time commitment, with less than 2 hours of work daily, and does not require daily physical reporting to the office.

    Key Responsibilities:

    Verify and counter-check accounting records, ensuring accuracy in all transactions.
    Review and cross-check supplier and customer invoices for completeness and correctness.
    Perform basic accounting tasks, ensuring that all records are properly maintained and up to date.
    Communicate effectively with suppliers, customers, and internal stakeholders to resolve any discrepancies.
    Ensure that records are organized and easily accessible for reference.
    Maintain confidentiality and handle sensitive information discreetly.

    Qualifications & Competencies:

    A background in accounting is essential to perform the role effectively.
    Proficiency in Microsoft Excel for managing records and performing simple calculations.
    Excellent organizational skills to manage and verify multiple documents and tasks efficiently.
    Strong attention to detail to ensure the accuracy of financial data and records.
    Self-motivated, able to work independently without daily supervision.
    Proactive in identifying potential issues and finding solutions.
    Good communication skills for liaising with suppliers and stakeholders.

    Personal Attributes:

    Discreet and trustworthy, with the ability to handle sensitive financial information.
    Efficient and reliable, capable of managing tasks within limited hours.
    Flexible and adaptable to work remotely and adjust to varying tasks.
    Organized and methodical in approach to work.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Assistant Technical Manager HQ- Accountant HQ Accounts Assistant HQ Pump Operator/Plumber – Homabay Pump Operator/Plumber – Kakamega Pump Operator/Plumber – Kisumu Technical Assistants – Intern Accounts/Commercial Assistants – Intern (3 Positions) Research/M&E/Documentation/Marketing – Intern Pump Operator/Plumber – Intern (5 Positions)

    Assistant Technical Manager HQ- Accountant HQ Accounts Assistant HQ Pump Operator/Plumber – Homabay Pump Operator/Plumber – Kakamega Pump Operator/Plumber – Kisumu Technical Assistants – Intern Accounts/Commercial Assistants – Intern (3 Positions) Research/M&E/Documentation/Marketing – Intern Pump Operator/Plumber – Intern (5 Positions)

    This is a senior position in the company. He/She will be reporting to the Technical Manager for day-to-day operations and will be attached to the Technical Department.

    Key Duties and Responsibilities

    Support the day-to-day technical functions of SHL as assistant manager.
    Provide technical support to field teams across all SHL-managed utilities.
    Run and manage Wandiege Water Supply and Sanitation Company as a Utility Manager.
    Plan and implement strategies to improve water supply performance.
    Ensure reduction of non-revenue water (NRW).
    Support utility asset management within our jurisdiction.
    Supervise and provide on-the-job training to staff within SHL Utilities.
    Assist Utilities in preparing performance improvement plans, funding proposals, and annual budgets.
    Help Utilities develop and execute strategies to improve revenue collection for sustainability.

    Minimum Requirements

    Bachelor’s degree in Civil/Water Engineering or a related field from a recognized institution.
    At least three (3) years of relevant post-qualification working experience in a busy water institution.
    Must be computer literate, a good team player, and willing to embrace incentive-driven performance contracting.
    Willingness to work in the field.
    Willingness to be transferred to other SANAR Rural Utilities if needed.

    go to method of application »

    All applications to be sent in soft copy to the email hr@sanainternational.org and must be accompanied by your CV, copies of certificates, and other testimonials. The applicant MUST also indicate their salary expectation. Applications should reach the above by COB on 17th October 2024.

    Apply via :

    hr@sanainternational.org

  • Sr CRA (Level I)

    Sr CRA (Level I)

    Senior CRA I required for full spectrum CRA site management role. Remote Role. Will require travel

    Apply via :

    jobs.thermofisher.com

  • Associate Product Manager Zeraki Timetable

    Associate Product Manager Zeraki Timetable

    As an Associate Product Manager, you will play a critical role in driving the development and success of Zeraki Timetable. You will work closely with developers and product managers to ensure that the product meets the needs of our users, aligns with the company’s vision, and is delivered on time with high-quality standards.

    Key Responsibilities

    Strong analytical and problem-solving skills, with the ability to effectively translate user needs into clear product requirements.
    Excellent communication and collaboration skills to work seamlessly with cross-functional teams, including developers, QA engineers, and key stakeholders.
    Proven ability to prioritize tasks and manage time efficiently to meet deadlines in a fast-paced environment.
    Basic knowledge of accounting principles and an understanding of public and private schools accounting standards and practices.
    Experience in product management, quality assurance, or a related role within a software development environment is beneficial.
    Familiarity with agile methodologies (e.g., sprint planning, backlog management, Scrum ceremonies) is preferred but not required.
    Self-driven and able to work independently with a proactive mindset. Thrives in dynamic environments, willing to exceed expectations and work beyond standard hours to achieve goals.

    Requirements
    Qualifications

    Strong analytical and problem-solving skills, with the ability to effectively translate user needs into clear product requirements.
    Excellent communication and collaboration skills to work seamlessly with cross-functional teams, including developers, QA engineers, and key stakeholders.
    Proven ability to prioritize tasks and manage time efficiently to meet deadlines in a fast-paced environment.
    Basic knowledge of accounting principles and an understanding of public and private schools accounting standards and practices.
    Experience in product management, quality assurance, or a related role within a software development environment is beneficial.
    Familiarity with agile methodologies (e.g., sprint planning, backlog management, Scrum ceremonies) is preferred but not required.
    Self-driven and able to work independently with a proactive mindset. Thrives in dynamic environments, willing to exceed expectations and work beyond standard hours to achieve goals.

    Apply via :

    www.zeraki.app

  • Customer Service Executive (International Campaign)

    Customer Service Executive (International Campaign)

    Key Responsibilities:

    Manage a large number of repair requests effectively and efficiently
    Solve landlord and tenant repair requests with 5-star reviews from both sides
    Understand and recommend ways to scale by automating your most time intensive tasks
    Become an expert at navigating our maintenance features and dashboard
    Track service professionals (electricians, plumbers, etc.) and find ways to build our service professional network
    Reference and create documentation to better service future requests
    Provide feedback on how sales and support can better onboard customers on how maintenance works
    Take inbound and outbound calls, logging everything from the call

    The ideal candidate should possess the following skills:

    Proficiency in English both written and spoken, American/ British Accent (Mandatory)
    Enjoy phone conversations: You like picking up the phone to get to results faster.
    Have excellent task management skills: You will have a list of things to do each day and therefore need to enjoy going through and bringing this “inbox” down to zero. 
    Excel at customer problem solving: When you interact with a customer, you can quickly uncover their true objectives and help them chart a path to solving the repair request. You
    can teach others to do this too.
    Be comfortable in software: You should have experience with software and be able to quickly pick up new tools and features with little guidance.
    ln home repairs: You will be helping to troubleshoot standard home repair requests and therefore it’s important to have knowledge in handiwork, plumbing, electrical, and other
    repair departments. 
    Be collaborative: We will be looking to build a larger team, and therefore collaboration is key. 
    Be organized: You are accustomed to writing everything down (process flow) in an easy-to-understand manner to make sure you can help build an entire support team. 
    Strong communication and interpersonal skills: You go “over the top” for any customer.
    Great work ethic: You can work in a fast-paced, changing environment 
    Have a college degree: BS/BA degree preferred.
    Minimum of 1 year of customer service experience

    Apply via :

    ix.com

  • Loan Recovery Intern

    Loan Recovery Intern

    The Loan Recovery Intern is responsible for the receivables risk management (RRM). This includes among others, Portfolio Management and Loan Workouts.

    Responsibilities

    Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories.
    Ensure proper documentation of open loan cases.
    Ensure customers are paying on time in assigned loan portfolio
    Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling.
    Recommend and work with external service providers on portfolio management by escalating repossession cases.
    Customer education to customers on impact on loan non-repayments.
    Supporting the analysis of causes for portfolio deteriorations
    Providing regular portfolio, compliance and routine report to the Loan Recovery Team Leader.
    Restructure loan repayment plan from delinquent clients as per policy and procedure

    Knowledge and skills 

    Experience:

    Experience in customer relationship management 
    Team player 
    Computer literacy, particularly good working knowledge of Microsoft Excel
    Self-starter with a passion for the role and EEA’s mission to plug in the world.

    Qualifications:

    Holder of Bachelor’s Degree in Business Administration or any other related field
    1-year Previous experience in loan recovery preferably in a call center setting.

    Apply via :

    jobs.engie.com