Company Founded: Founded in Nil

  • Multilingual Customer Service

    Multilingual Customer Service

    REFNO: CSE-CC-001_09_2021
    Exceptional service is the core of our business, and highly committed Customer Service Executives are critical to the delivery of our quality promise. A strong candidate should possess excellent listening skills, the ability to understand a customer’s problem quickly and be able to identify and recommend appropriate solutions. The candidate should be multilingual have a clear and pleasant speaking voice and be very fluent in English combined with the one of the following languages.

    Luganda – Uganda
    Amharic – Ethiopia
    Twi -Ghana
    Swahili – (Coastal or Tanzania preferable)

    Some of the responsibilities include: 

    Manage a large number of Inbound and outbound calls in a timely manner to professionally take or cancel orders, provide information about products and services, or obtain details of customer complaints. 
    Refer unresolved customer grievances or special requests to designated departments for further investigation. 
    Identify customers’ needs, clarify information, research every issue, and provide solutions to achieve customer satisfaction. 
    Keep records of customers’ interactions, recording details of inquiries, complaints, and comments as well as actions taken. Process orders, forms, and applications. 

    Desirable Skills & Qualifications: 

    Bachelors in PR/ Communication/ Marketing. 
    Impressive telephone etiquette and excellent computer applications and keyboard skills with at least 60WPM. 
    Great verbal and written communication skills as well as the ability to work in a team. 
    Excellent interpersonal skills to be able to react effectively and calmly in emergencies and within strict guidelines. 
    Candidates should have the capability to maintain the trust of customers while maintaining customer confidentiality. 
    2+ years’ experience working in a contact center 
    A strong understanding of Contact Centre best practices 

    Please note the candidate must possess valid immigration papers and work permit.

    If this sounds like you, send your job application to hr@calltronix.com on or before 12th September 2021

    Apply via :

    hr@calltronix.com

  • Sales Team Lead Real Estate

    Sales Team Lead Real Estate

    A Real Estate company in Nairobi seeks to hire mature, experienced, self-driven and results-oriented candidates to fill in the role of Sales Team Lead Real Estate. The desired persons will be reporting to the Chief Executive Officer.
    Job Responsibilities

    Lead a team of at least 15 Sales & Marketing Executives to ensure that they realize sales and be able to convert them 100%.
    Conduct market research and analysis to determine needs, potential, desired rates.
    Take leadership in identifying and sealing business opportunities.
    Keep abreast of developments in the real estate market in Kenya so as to provide evidence-based advice to clients i.e. prices, legal requirements and related matters.
    Build and maintain relationships with clients by providing support, information and guidance, and recommending service improvements.
    Set targets, job standards and goals for the team and spear head it to execution and attainment and supersede performance.
    Provide periodic (daily, weekly and monthly) sales reports to company management on sales operations and the generated returns from the team.
    Oversee the preparation and approval of documents such as sale agreements and titles.
    Train, guide, mentor and coach the team to become the best and aggressive performers.
    Carry out other related tasks as might be required from time to time.

    Requirements.

    Bachelor degree or a diploma in Business Administration, Sales & Marketing, Marketing or a related field.
    At least 5 years’ experience in sales and marketing position in the real estate sector.
    Must have 3 years’ experience managing a sales team and a proven ability of training such team.
    Thorough understanding of sales and marketing in the real estate industry.
    Must be 35 years of age and above.
    Key Skills and Abilities
    Excellent communication, influencing and negotiating skills
    Brilliant analytical and reporting skills.
    Good organization and administrative skills
    A strong team player
    Ability to perform with minimal supervision
    A competent user of the Internet, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint and Microsoft Excel.
    Ability to adopt a flexible approach to meet targets and the needs of the business.
    Personal attributes
    High integrity.
    Articulate and self-confident.
    Professional and highly self-motivated.
    Ability to manage assigned tasks in a proactive and efficient manner.
    Adaptable and able to work in an environment of fluctuating workloads.
    Must display a high degree of emotional maturity & intelligence.
    Ability to mould a team into the culture of the organisation

    Interested and qualified candidates should forward their CV to: vacancies@integratedstaffing.co using the position as subject of email.

    Apply via :

    vacancies@integratedstaffing.co

  • iOS Developer

    iOS Developer

    The client works in over 14 countries across Africa and Asia, and by 2020, had facilitated crop insurancecover to over 4.7 million farmers across Kenya, India, Rwanda, Uganda, Nigeria, Mali, Senegal, Zambia, Ethiopia, Madagascar, Tanzania, andMalawi.
    As an iOS Developer you will be creating fast, fluid, responsive and reliable mobileapplications that provide our users a rewarding experience.
    Responsibilities
    Qualifications
    Must have:

    Swift, Objective C, Cocoa Touch and other Apple frameworks
    Developing and maintaining iOS applications from the requirements to the App Store.
    Creating fluid visual interactions, creating and implementing mobile user experience patterns
    Producing clean and organized code, taking advantage of software design patterns, architectural patterns and data structures.
    Agile mindset and methodologies such as Scrum and Kanban.

    Good to have:

    Experience with FRP framework (Reactive Cocoa, Rx Swift, etc)
    Experience with MVVM(-C) architecture
    Experience with Functional programming/concepts
    Experience with CI/CD development methodologies and tools (Fastlane, Jenkins, Travis, Go CD, etc)
    Ability/experience testing code and/or writing testable code

    Pay range unavailable

    Apply via :

    www.linkedin.com

  • Untitled post 115293

    About the client:
    The client works in over 14 countries across Africa and Asia, and by 2020, had facilitated crop insurance cover to over 4.7 million farmers across Kenya, India, Rwanda, Uganda, Nigeria, Mali, Senegal, Zambia, Ethiopia, Madagascar, Tanzania, and Malawi.
    Description
    As an Android Developer you will be creating fast, fluid, responsive and reliable mobile applications that provide our users a rewarding experience.
    Responsibilities

    Design and build advanced applications for the Android platform
    Collaborate with cross-functional teams to define, design, and ship new features
    Work with outside data sources and APIs
    Unit-test code for robustness, including edge cases, usability, and general reliability
    Work on bug fixing and improving application performance
    Continuously discover, evaluate, and implement new technologies to maximize
    development efficiency

    Qualifications

    BS/MS degree in Computer Science, Engineering, or a related subject
    Proven software development experience and Android skills development
    Proven working experience in Android app development
    Java and/ Kotlin
    Android platform specific knowledge.
    Experienced with well-known development and testing frameworks.
    Creating fluid visual interactions, creating, and implementing mobile user experience patterns.
    Service oriented architectures, design patterns and data structures.
    Test-driven development and continuous delivery.
    Metrics, performance, and operational aspects that show you care about your code.

    Send your CV through talent@workforceafrica.co.ke by 9th September 2021ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDNB: WORKFORCE AFRICA DOES NOT CHARGE ANY FEE IN RECRUITMENT PROCESSPay range unavailable

    Apply via :

    talent@workforceafrica.co.ke

  • Autocad Drafter

    Autocad Drafter

    Our client, a dynamic company with a continental presence is looking to hire a draughtsman. The ideal candidate must have 4-5 years of experience in a steel industry.
    Responsibilities

    Responsible for detailing, checking fabrication drawings for structural steelwork for industrial building in AutoCAD
    Liaise with other engineers and work towards completion of the projects.

    Requirements

    Minimum Diploma in Engineering
    Min 4-5 Years’ experience in detailing, checking of fabrication drawings for structural steelwork for industrial building in AutoCAD
    Experience working in Steel fabrication Office.
    Knowledge of Tekla will be an added advantage
    Good knowledge of structural drafting processes and procedures in a steel fabrication company.
    Ability to work well under minimum supervision.
    Excellent use of English language for written and verbal communications.

    Deadline: 20th September 21
    Salary: Based on skill and experience.

    Send your updated CV to jobs@peoplelinkafrica.com with the subject of the email as Mechanical engineer

    Apply via :

    jobs@peoplelinkafrica.com

  • Firmware Testing and Support Engineer

    Firmware Testing and Support Engineer

    We are a rapidly growing company selling LPG to low income families using an innovative IoT Smart Meter.
    Our Smart Meters are at the heart of our business. We are building our team to continuously improve the performance and reliability of our meters. We are looking for the best firmware and hardware engineers in East Africa to work within our global team
    This is a unique opportunity to work with cutting edge technology in a fast growing company that has global ambitions.
    Overall Objective:
    Ensure the reliable operation of our meters by conducing rigorous testing of current and future firmware versions, continuously improving the firmware testing process and making recommendations to improve meter firmware.
    Responsibilities:·       

    Test firmware versions under development
    Recommend improvements in meter software and hardware design. Continuously improve testing processes
    Monitor and analyse the performance of deployed firmware
    Support firmware release process
    Investigate technical issues and potential tampering incidents and recommend resolutions.
    Analyse daily meter performance and report issues

    Key Capabilities:

    Ability to read circuit schematics and board layouts in an electrical CAD programs 
    Knowledge of hardware (embedded hardware) and firmware interaction
    Experience in C/C++ and Java programming languages
    Experience with MySQL is an added advantage
    Enthusiasm to continuously improve skills and learn new technologies
    Ability to work under pressure to meet deadlines 
    Attention to detail
    Fluent in English and Kiswahili

    Apply via :

    www.linkedin.com

  • Customer Service Representative

    Customer Service Representative

    A consulting company based in Kilimani is looking for a customer service and admin representative with experience working in an office setup.
    Experience 3 Years
    Qualifications

    At least 3 years of relevant work experience.
    Excellent phone etiquette and excellent verbal, written, and interpersonal skills
    Ability to multi-task, organize, and prioritize work
    Young spirited; energetic and enthusiastic
    Upbeat personality

    Key Responsibilities

    Handle and resolving customer queries and ensure security and confidentiality of information
    Collects and analyses customer feedback and adopt corrective measures as required.
    Respond to customer queries within defined time-limits
    Collect and verify information from customers as required.
    Record and capture customer details accurately.
    Keep a database of all clients who visit and carry out random call back checks.
    Maintaining data integrity and keep customer details confidential.
    Responding to all customer correspondences via e-mail, telephone and postal mail. 
    Provide daily feedback on customer experience in relation to pre-defined standards and measures

    Other duties

    Administrative duties
    Business development

    Email your CV to vacancies@integratedstaffing.co Include “CUSTOMER SERVICE REPRESENTATIVE ” on the subject line. 

    Apply via :

    vacancies@integratedstaffing.co

  • Real Estate Sales Representative

    Real Estate Sales Representative

    The sales representative will work with the sales team to perform a number of functions to execute daily business functions and responsibilities such as selling land and properties among other duties.
    Experience 1 Year
    Salary  Commission based
    Job Field Real Estate
    Duties and Responsibilities

    Prospecting & closing in on project sales
    Accompanying clients for site visits and inspections
    Follow up on leads assigned to you by your supervisor
    Ensure you keep up to date with current real estate market trends by undertaking market intelligence and advising the company
    Ensure clients sign their offer letters & sales agreement on time
    Ensure monthly sales targets without fail

    Qualifications

    Degree/Diploma in Real Estate Management
    Passion for real estate
    Strong business acumen, analytical skills, and ability to communicate clearly
    Assist the Real Estate team with market research and in the deal-making process

    Interested and qualified candidates should forward their CV to: vacancies@integratedstaffing.co using the position as subject of email.

    Apply via :

    vacancies@integratedstaffing.co

  • Truck Driver/Mechanic

    Truck Driver/Mechanic

    Drive a Truck for for an Overland Tour Company
    Are you hard working, innovative, resourceful and enthusiastic about visiting new places, meeting new people and have a positive attitude?  
    Does a nomadic lifestyle, living out of your backpack and being away for several days at a time excite and interest you?
    Working in overland travel is a lifestyle. We will not promise you rich financial rewards, so if it’s a fat salary that motivates you, please don’t read any further.
    What Jambo African Adventures will offer you is a Lifetime experience. The chance to travel in many different African countries and meet different people from all over the world.
    You will certainly miss the comforts of home and family but you will see amazing places and have to face and conquer many challenges most people would never encounter, and yet be expected to stay calm. You will live a nomadic life sometimes without internet and phone network, sleeping in tents, waking up early and sleeping late during the tours. During the low season in tourism you could be home for weeks or Months while the high season is spent most of the times on the road during tours, and you will also work some days at the workshop preparing and doing mechanical maintenance of the truck for the next tour.
    The driver of an overland truck is responsible for not only driving clients safely from point A to point B but also for mechanical maintenance and repairs of the vehicle. Overland drivers have extensive mechanical knowledge and experience, and they service their own vehicle between tours and know what to do if the truck breaks down in the middle of nowhere or gets stuck in mud or sand. They have a proven ability to “make a plan” all the time, improvise solutions and they will thrive and survive anywhere.
    Many times our clients will meet no one else from our company apart from you at the start of the tour to the end. Therefore our road crew is the face of our company and they manage and run the trips in a way that reflects our values and policies as a company. It’s a very challenging and tough job and most times you will be with your group pretty much 24/7, and working in remote areas can sometimes be frustrating. You will need to be flexible, patient, calm and able to maintain a positive attitude in even at the most challenging circumstances.
    It’s not an easy job unless you love travelling, taking challenges by the horn, socializing and seeing new places and people. It’s not all about the money but doing the job for the love of the Overland lifestyle and doing something that you love and have a passion for. In return, working for Jambo African Adventures will give you the chance to travel within Kenya and the African Continent and have an amazing time in the process!
    We are looking for a Driver/Mechanic who has the following personal qualities:
    An excellent and 100% confident Heavy commercial trucks Driver with wide experience. (Must know how to operate splitter gear. NO EXCUSES about not being used to our truck during road interview. You can either driver perfectly-Or you can’t in which case you shouldn’t apply.)

    You MUST be a qualified mechanic, able to do oil Service and general maintenance on the truck by yourself both at our Workshop and in the wilderness during tours. (You’ll be tested practically for this, so if you have no proper mechanical background please don’t waste our time)
    MUST be able to manage self at work and does not require to be supervised.
    A positive attitude, motivated and enthusiastic even in very difficult situations.
    Able to follow instructions and procedures to the letter and keep the office in the loop.
    Excellent logistical and organizational skills
    Must be a very confident and eloquent public speaker to address a group of up to 30 people, take charge and control of the group.
    The ability to thrive in a combination of  long hours and both physically and mentally challenging conditions
    Resourcefulness and the ability to use your initiative and think on your feet in very challenging conditions. You must never panic or show fear when things go wrong, because you have a big group looking up to you to provide a solution and you’re their only hope.
    Innovative and ready to think out of the box.
    A friendly and sociable personality, someone happy to work with all kinds of people
    The ability to develop a rapport with a large, diverse group of individuals, feel at home with strangers and fit in within no time.
    ·Excellent communication and customer service skills
    Flexibility, and the ability to deal with unpredictable challenges and situations
    A good team-player, which is essential for you to work successfully with other crew members

    Please do not apply if you are looking for a short-term working job, as we require an initial minimum commitment of 18 months and for you to be looking towards a longer-term commitment of 3 years and above.
    Driver/Mechanic Job requirements

    Hold a current and Valid PSV/TSV License.
    Your nationality is not important if you have relevant working permit but you must be fluent in English and Swahili. Foreign Languages are not a Must but will be an added advantage.
    You must hold a valid international travel passport (with over 6 month’s validity) with at least 5 free pages.
    Have a Valid Ministry of Tourism driver/Guide License and a good conduct certificate.
    Have a valid First Aid Certificate.
    You must be over 25 years of  age
    You must be resourceful, innovative and have the ability to use your initiative and think on your feet in challenging conditions.
    You must have either a solid mechanical knowledge or a trade background such as Motor Electrician, Engineer that would give you an aptitude for mechanics.
    You must already have your own travel experience.
    Be willing to work anywhere in Africa.
    Evidence of previous ‘hands on’ building or repair projects.
    Professional driving and mechanical experience with Heavy trucks.
    Previous travel to any of the destinations we operate tours and/or have participated in an overland group travel.
    Proven competence in a customer facing role.
    Experience of using email, Microsoft Word, and Microsoft Excel.

    Driver/Mechanic Responsibilities:

    Overland Tour driver/mechanic responsibilities include, but are not limited to:
    Driving courteously, avoiding risks which could harm passengers, vehicles, or the environment
    You are responsible for the general truck maintenance and servicing of the vehicle, and assisting the Tour Leader to run the trip by working together as a team. 
    Maintaining the tour vehicle for cleanliness, fueling, fluid checking, routine maintenance needs, and occasional impromptu repairs
    You are responsible for truck equipment, tents mattresses, stools, Kitchen gear, tools, spare parts etc
    Assist clients in setting up the tents and also the Chef in meals preparation.
    Facilitating meaningful, helpful, informative, and pleasant conversations with customers
    Offering knowledge, anecdotal stories, and interactive communication with clients on flora, fauna, geology, local history, and natural history during tour routes.
    Educating clients on responsible travel
    Solving problems with grace and efficiency
    Offering expertise on local recreation opportunities and logistics
    Enhancing the Overland experience by further developing and improving the tours.

    If you’ve read all of the information provided, and think you fulfill all of our requirements and can demonstrate the qualities we’re looking for – then what are you waiting for? If you like the sound of working for us as overland crew, the next step is to apply to info@jamboafricanadventures.com and if we think you meet the requirements then we will send you our crew application forms. Only successful candidates will be contacted, so if you don’t hear from us in 3 weeks you can consider your application unsuccessful.

    Apply via :

    info@jamboafricanadventures.com

  • Site Reliability Engineer

    Site Reliability Engineer

    About the Job

    Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that services—both our internally critical and our externally visible systems—have reliability, uptime appropriate to users’ needs, and a fast rate of improvement. Additionally SRE’s will keep an ever-watchful eye on the capacity and performance of our system. Much of our software development focuses on optimizing existing systems, building infrastructure, and eliminating work through automation.
    On the SRE team, you’ll have the opportunity to manage the complex challenges of scale which are unique to us, while using your expertise in coding, algorithms, complexity analysis, and large-scale system design.
    SRE’s culture of diversity, intellectual curiosity, problem-solving, and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences, and perspectives. We encourage them to collaborate, think big, and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.

    Responsibilities

    Engage in and improve the whole lifecycle of services—from inception and design, deployment, operation, and refinement.
    Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews.
    Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
    Scale systems sustainably through mechanisms like automation; evolve systems by pushing for changes that improve reliability and velocity.
    Lead sustainable incident response, blameless postmortems, and production improvements that result in direct business opportunities for Organization.
    Manage individual project priorities, deadlines, and deliverables.
    Provide guidance to other team members on managing end-to-end availability and performance of mission-critical services, building automation to prevent problem recurrence, and building automated responses for non-exceptional service conditions.

    Minimum qualifications:

    Bachelor’s degree in Computer Science, a related technical field involving software/systems engineering, or equivalent practical experience.
    Experience programming in at least one of the following languages: C, C++, Java, Python, or Go.
    Experience with algorithms and data structures.
    3-5 years of experience in computing, distributed systems, storage, or networking.

    Preferred qualifications:

    Expertise in designing, analyzing, and troubleshooting large-scale distributed systems.
    Ability to debug, optimize code, and automate routine tasks.
    Systematic problem-solving approach, coupled with effective communication skills and a sense of drive.
    Experience with algorithms and data structures and/or Unix/Linux systems internals (e.g., filesystems, system calls) and administration.

    Work Schedule
    The position is based on shifts. It has Morning, afternoon, and night shifts. The candidate needs to be flexible to work any shift.

    Apply via :

    www.linkedin.com