Company Founded: Founded in Nil
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Business Development Associate – Nairobi Business Development Associate – Lamu Business Development Associate – Garissa Business Development Associate – Uasin Gishu Business Development Associate – Nandi Business Development Associate – Vihiga Business Development Associate – Kakamega Business Development Associate – Kisumu Business Development Associate – Nyandarua Business Development Associate – Kitui Business Development Associate – Machakos Business Development Associate – Murang’a
About the Role We’re looking for smart, driven, and gritty individuals to sell educational technology products to schools in Kenya. The job will involve onboarding new customers, supporting existing customers and gathering feedback to inform strategies for high customer satisfaction, sustaining Zeraki’s dominance as the leading Edtech brand in Africa. If you’re passionate about transforming…
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Customer Service Assistant
Job Responsibilities Provide exceptional customer service through phone, email, and online channels. Actively listen to customer inquiries and concerns, demonstrating empathy and understanding. Resolve customer issues promptly and efficiently, exceeding expectations whenever possible. Follow established protocols and procedures for handling customer interactions. Accurately document customer interactions and maintain detailed records. Identify and escalate complex issues…