Company Founded: Founded in 2022

  • General Manager

    General Manager

    The General Manager is responsible for providing strategic leadership in all facets of the organization, overseeing day to day running of the business and ensuring strategic goals are at operational and budgetary levels are met.

    Role Accountabilities

    Develop business plans and tactical action plans to support the achievement of the strategic plan.
    Champion the strategic planning process
    Implement sales strategies across the Company and accomplish said targets while driving growth of customer base.
    Thorough understanding of the competitive landscape, opportunities for expansion, customers, markets, new industry developments, and standards.
    Overseeing the implementation of the company’s short- and long-term strategies and plans
    Lead the annual budgeting process to ensure accurate income projections and provisioning of expenses.
    Closely monitor costs to minimize wastage and guard against possible embezzlement.
    Take immediate necessary action to promote a culture of efficiency, honesty, integrity and placing the customer front and center of all company actions.
    High levels of customer awareness – their imports and exports habits. Understand their needs and challenges and use this knowledge for product refinement and growth.
    Establish an appropriate leadership system that will attract, inspire, develop, and retain a highly skilled motivated, and disciplined staff to enhance the performance of the institution
    Liquidity Management: Optimize company liquidity by ensuring timely collection of debts and management of expenses.
    Appraise the Board quarterly on the company’s financial status, explaining current performance compared with the past period, actual performance compared with the budgets, and explanations for the variances.
    Proactively recommends changes or improvements to the overall direction, policies, and strategy of the organization; solicits advice and seeks guidance, when appropriate, from the board.
    Develop strategies to manage credit and operational risks of the business.

    Requirements and Qualifications

    Master degree in a business related course.
    Bachelor’s degree in Sales, Marketing or related fields
    At least 8 years of experience in managing a team, managing multiple operational functions.
    Knowledge in Logistics Industry will be an added advantage
    Experience in planning and budgeting
    Problem-solving aptitude
    Outstanding organizational and leadership skills
    General Management Stakeholder Engagement & Analytical Skills;
    Good communication (written and verbal), numeracy, presentation and analytical skills

    Apply via :

    hr@irm.co.ke

  • Product Support Assistant

    Product Support Assistant

    Duties and Responsibilities

    On-App Training: Conduct training sessions for ALs, Agents, and Branch Consultants, ensuring they understand how to use the app effectively.
    Issue Resolution: Serve as the first line of support for app-related questions, troubleshooting, and resolving issues quickly.
    Facilitate the onboarding process for Insurance agencies and Agency Leaders onto the app.
    Strategically maintain and enhance business relationships with branches.
    Feedback Collection: Gather feedback from users to identify potential app improvements and communicate with the development team.
    Documentation: Create and maintain training materials, guides, and FAQs to assist app users.
    Collaboration: Work closely with the Product team,, and customer service teams to ensure seamless user experience.

    Note: This job description outlines primary responsibilities and reflects the proactive approach expected from team members. Additional duties may be assigned as required to meet organizational needs.

    Requirements for the role

    A bachelor’s degree in business, finance, insurance, marketing, or a related field is preferred.
    Experience in product support, customer service, or training.
    Ability to troubleshoot technical issues and find quick solutions.
    Demonstrate a strong passion for enhancing customer experience.
    Exhibit enthusiasm for collaborative efforts in improving the application.
    A solid understanding of the insurance industry, including different types of insurance products, coverage options, and basic principles of risk management.
    Previous experience in customer service, account management, or a related field is preferred. Experience in the insurance industry is necessary.
    Strong communication skills, both written and verbal, are crucial. The ability to analyze and solve problems efficiently.
    A customer-centric mindset with a genuine commitment to providing excellent service.
    Strong organizational skills to manage client portfolios, track communications, and ensure that policy renewals and other deadlines are met.
    Familiarity with customer relationship management (CRM) software and other relevant tools used in the insurance industry.
    Familiarity with mobile apps and a strong understanding of onboarding processes.
    The ability to adapt to changes in the insurance landscape, including policy updates, industry trends, and regulatory changes.

    Apply via :

    incourage.applytojob.com

  • Declarant

    Declarant

    To accurately prepare and process error-free customs entries on behalf of the company, complying with the laid down legal customs clearance procedures.

    Responsibilities

    Shipment documentation and declaration.
    Preparation and lodging of customs entries – IDF/ IM4/IM7/EX1/EX3.
    Preparation and processing of different types of Permits TFB (Kentrade)

    Skills and Experience

    The preferred candidate should have at least 2 years working experience in a busy logistics environment.
    Experience with registering entries for air shipments preferred.
    Experience and full understanding of customs clearance procedures.
    Full working knowledge of ICMS and Kentrade Systems.
    Good verbal and written communication.
    Must be able to work independently but contribute to the whole of the team

    Academic background

    Diploma in Customs administration, with proficiency certificate on ICMS from KESRA OR
    Diploma in Clearing & Forwarding, Supply Chain Management or a related course, with proficiency certificate on ICMS from KESRA.

    Candidates who meet the above minimum qualifications set, to forward their application to hr@irm.co.ke to reach our office by close of business on 5th October, 2024. Applications will be reviewed on a rolling basis.

    Apply via :

    hr@irm.co.ke

  • Chinese Translator – Miwani 


            

            
            Marketing Specialist

    Chinese Translator – Miwani Marketing Specialist

    Liaise and communicate between the Chinese managers on day-to-day activities/duties and the local team to enhance work productivity and efficiency and translate directives between the managers and local team.
    JOB SUMMARY:

    Control working conditions of all local employees, report to the Chinese manager and deal with the problems of local employees in a timely manner.
    Be familiar with the operation skills of each post in the workshop, guide and correct operation of local employees.
    Act as a communication channel between the Chinese managers and the local staff. 
    Assist the Chinese manager in weekly and monthly attendance management and monthly performance rating.
    Maintenance and inspection of all equipment in the workshop.
    Check the work status of local team leaders every day.
    Any other duty assigned by management.

    EDUCATION AND OTHER QUALIFICATION:

    Diploma/Bachelors’ degree.
    Good in written and spoken Chinese. Preferably HSK Level 4.
    More than 2 years of experience as a Chinese translator/interpreter.

    KEY COMPETENCIES AND SKILLS:

    Good communication and decision-making skills.
    Good in written and oral English and Mandarin.
    High level of integrity.
    Team player
    Able to supervise and manage employees.
    Self-motivated and can work under minimum supervision

    If you meet the above qualification, send your resume to hrkisumu@twyfordtile.com before the 11th October 2024 with the subject line
     

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    Use the emails(s) below to apply 

    Apply via :

  • Accounts Assistant

    Accounts Assistant

    Your Tasks and Responsibilities;

    Receive and authenticate all invoices checking for accuracy, procurement process and supporting documents.
    Post all invoices in the system accurately and to the right expenses/assets lines.
    Ensure that all documents are duly supported by an ETR invoice, Delivery Note, Goods Received Note, LPO/Contract, Requisition notes etc.
    Keep track of all payments and expenditures, purchase orders, invoices and statements.
    Assist in preparing analysis of accounts payable and producing weekly, monthly reports.
    To maintain petty cash that is adequate for the petty expenses and ensures timely cash reimbursement.
    Receiving and confirm payments from customers, keep custody of the cheques and facilitate banking of the same the following day.
    Counterchecking to ensure correct invoices are raised
    Generate customer receipts in preparation for the gate pass process.
    Counterchecking and approving all gate passes to ensure full accuracy of payments and release documents are correctly attached.
    Keeping track of customer debit and credit balances and their utilization thereof
    Sending customers statements and Wh Tax balances on a weekly basis and by the 2nd of every new month
    Reconciling customers’ accounts and ensuring that all reconciling items are ironed out within the required timelines
    Generating Daily sales and weekly AR aged reports and monthly with detailed comments where applicable
    Ensuring that timely, accurate and proper filing of records is adhered to for ease of accessing documents

    Qualifications and Education Requirements

    Bachelor Degree in Commerce/ Finance or related field.
    Minimum of CPA Intermediate level
    Minimum of 1 year working experience in accounts department in a busy organization.
    Knowledge in accounts payables/receivables will be an added advantage.
    Excellent Excel & MS Office computing skills
    Be a person who is honest, trust worthy with high integrity.
    Accuracy and attentive to detail
    Have analytical and problem solving skills
    Excellent verbal and written communications skills

    Interested candidates who fully meet the above requirements should send their applications along with a detailed Curriculum Vitae to hr@irm.co.ke on or before Sunday 20th October, 2024. Indicate the title of the job on the subject line of the email.

    Apply via :

    hr@irm.co.ke

  • Claims Intern 


            

            
            Claims Assistant

    Claims Intern Claims Assistant

    About the Claims Intern role

    As a Claims Intern, you will play a key role in supporting our claims department. You will assist in processing claims, communicating with clients, and ensuring that our customers receive prompt and fair service. This is an excellent opportunity to gain hands-on experience in the insurance industry and develop your skills in a fast-paced, dynamic environment.

    Key Responsibilities:

    Assist in the processing of insurance claims, ensuring accuracy and compliance with company policies.
    Communicate with clients to gather necessary information and provide updates on the status of their claims.
    Receiving, documenting & recording of incoming claims.
    Work closely with the claims team to analyze claims and verify the authenticity of claims submitted.
    Help in maintaining accurate and up-to-date records of all claims.
    Support the team in resolving any issues or discrepancies related to claims.
    Provide general administrative support to the claims department.

    Qualifications:

    Currently pursuing or recently completed a degree in Insurance, Business, Finance, or a related field.
    Previous internship or work experience in a claims role is desirable.
    Strong attention to detail and ability to work with accuracy.
    Excellent communication and interpersonal skills.
    Ability to work well in a team and handle multiple tasks simultaneously.
    Basic knowledge of insurance principles is an advantage.
    Proficient in Microsoft Office applications (Word, Excel, Outlook) and Google Workspace.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Underwriting Associate 


            

            
            Underwriting Assistant 


            

            
            Underwriting Intern

    Underwriting Associate Underwriting Assistant Underwriting Intern

    About the Underwriting Associate role

    The Underwriting Associate will play a key role in supporting the underwriting process, ensuring the accuracy and efficiency of evaluating insurance applications and risks. This individual will work closely with the underwriting team, utilizing analytical skills, attention to detail, and industry knowledge to contribute to the overall success of our underwriting operations.

     What you will do:

    Review insurance applications and related documents to assess risk factors.
    Analyze financial statements, credit reports, and other relevant data to determine the level of risk associated with each application.
    Ensure that all required documentation is complete, accurate, and compliant with underwriting guidelines.
    Ensure timely preparation of renewal notices, dispatch, and follow-ups.
    Collaborate with team members to manage the renewal process efficiently.
    Perform business processing through DMVIC to ensure accurate and streamlined underwriting procedures.
    Collaborate with brokers and clients to obtain any missing or additional information needed for the underwriting process.
    Communicate effectively with internal teams, brokers, and clients to clarify information and address inquiries related to underwriting decisions.
    Provide support to underwriters in preparing reports and summaries for management review.
    Utilize data analysis tools and techniques to assess trends and identify potential risk factors.
    Assist in the development of underwriting models and methodologies to enhance the efficiency of the underwriting process.
    Ensure compliance with regulatory requirements and internal policies.
    Stay informed about industry trends, market conditions, and changes in regulations affecting underwriting practices.
    Collaborate with underwriters, actuaries, and other stakeholders to ensure a comprehensive understanding of the underwriting process and goals.

    Note:

    This job description outlines primary responsibilities and reflects the proactive approach expected from team members. Additional duties may be assigned as required to meet organizational needs.

    Requirements for the role

    Bachelor’s degree in Finance, Business Administration, or a related field.
    Previous experience in underwriting or a related field is preferred.
    Strong analytical and problem-solving skills.
    Excellent communication and interpersonal skills.
    Detail-oriented with a high level of accuracy.
    Ability to work effectively in a collaborative team environment.
    Knowledge of insurance products, industry regulations, and market trends.
    Proficiency in MS Office applications.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Authorized Reseller

    Authorized Reseller

    As an Authorized Seller for DUKAPAQ, you will be responsible for promoting and selling our Point of Sale (POS) systems and services to new and existing clients. Your role will involve understanding client needs, providing product demonstrations, and guiding them through the sales process to close deals. You will represent our brand and ensure that our solutions provide the best value for customers.

    Key Responsibilities:

    Sales & Prospecting:
    Identify and prospect potential customers (businesses, retail outlets, restaurants, etc.) who would benefit from our POS solutions.
    Generate leads through various channels (cold calling, networking, online platforms, referrals).
    Product Knowledge & Presentation:
    Develop a deep understanding of our POS products and services to effectively present them to clients.
    Conduct product demonstrations, both in-person and online, showcasing the benefits and features of the POS systems.
    Provide tailored solutions based on customer business needs.
    Sales Process & Reporting:
    Maintain accurate and up-to-date records of all sales activities, prospects, and client interactions.
    Meet or exceed monthly and quarterly sales targets set by the company.
    Collaboration & Communication:
    Work closely with the Sales Manager, Marketing team, and Technical Support team to ensure a cohesive sales and service approach.

    Key Qualifications:

    Experience:

    Proven experience in B2B sales, preferably in selling technology solutions (POS systems, software, or hardware).
    Experience in retail or hospitality industries is a plus, as it aligns with the core market for POS systems.

    Skills & Attributes:

    Strong communication, negotiation, and presentation skills.
    Ability to understand and explain complex technical products in a simple and compelling manner.
    Excellent problem-solving skills and the ability to think on your feet.
    Self-motivated with the ability to work independently as well as part of a team.
    Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.

    Education:

    A degree in Business, Marketing, Sales, or a related field is preferred but not required based on relevant work experience.
    Certifications/Training:
    Any certifications or training in POS systems, sales, or customer relationship management are a plus.

    Compensation

    Salary: Competitive commission structure based on sales performance.

    Why Join Us?

    Be a part of an innovative and growing company in the POS industry.
    Work with cutting-edge technology and solutions.
    Opportunities for professional growth and advancement.
    Collaborative and supportive team environment.

    Interested candidates should submit their resume and a brief cover letter explaining their interest in the role at DUKAPAQ. Please send applications to info@dukapaq.co.ke

    Apply via :

    info@dukapaq.co.ke

  • Accountant Intern

    Accountant Intern

    Our client, a top tier Container Freight Station (CFS) in Mombasa is seeking a motivated accountant intern to join its team. If you are passionate about accounting and eager to gain hands-on experience, this opportunity is for you.

    Skills and Experience

    Experience in accounting processes
    Well versed in MS Office Excel, word, QuickBooks
    Should be keen to details
    Good communication skills

    Academic background

    A bachelors degree in accounting or related field.
    Should have some CPA Professional qualifications or an equivalent ACCA paper.

    Candidates who meet the above minimum qualifications set, to forward their application to hr@irm.co.ke to reach our office by close of business on 31st October, 2024. Applications will be reviewed on a rolling basis.Note: The candidate Must reside in Mombasa.Only shortlisted candidates will be contacted.

    Apply via :

    hr@irm.co.ke

  • Sales Executive

    Sales Executive

    Our client – a top tier logistics company offering end to end supply chain solutions, including freight forwarding, custom clearance, CFS services, transport and contract sales. We are looking to hire passionate and energetic Sales Executives who will aggressively sale these integrated services. 

    Role Purpose

    The purpose of the role is to develop and generate new sales leads, drive client retention to secure business using all the available tools and resources exceeding the predefined targets set by Management.

    Your Tasks and Responsibilities;

    Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
    Sells productsby establishing contact and developing relationships with prospects; recommending solutions.
    Follow up on all requests/quotes issued to new/potential clients to ensurebusiness is secured.
    Attain the communicated monthlysales turnover.
    Ensure 0% unresolved client queries.
    Actively make client visitsand follow up to ensureclient satisfaction and secure business.
    Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and serviceimprovements.
    Identifies product improvements or new products by remaining currenton industry trends,market activities, and competitors.
    Prepares reportsby collecting, analyzing, and summarizing information and timely submission of the reportsas per set timelines.
    Maintains quality service by establishing and enforcing organization standards.
    Maintains professional and technical knowledge by attending educational workshops; establishing personal networks and benchmarking state-of-the-art practices.
    Contributes to team effortby accomplishing relatedresults as needed.

    Qualifications and Education Requirements

    Diploma in Sales and Marketing or related course
    Minimum of 5 years’ proven experience in Sales/ Business development in a Freight forwarding, CFS or Logistic company.
    Proven ability to consistently meet the set sales target.
    Demonstrable abilityto communicate, presentand influence crediblyand effectively at all levels of the organization
    Experience in delivering client-focused solutions based on customer needs
    Excellent listening, negotiation and presentation skills
    Excellent verbaland written communications skills

    Interested candidates who fully meet the above requirements shouldsend their applications along with a detailed Curriculum Vitae to hr@irm.co.ke on or before 30th October, 2024. Indicate the title of the job on the subject line of the email. Applications will be reviewed on a rolling basis until the position is filled.Only shortlisted candidates will be contacted

    Apply via :

    hr@irm.co.ke