Jobs Kenya

Company Founded: Founded in 2020

  • SOC Analyst

    SOC Analyst

    We are seeking a diligent and proactive SOC Analyst to join our cybersecurity team. The SOC Analyst plays a critical role in monitoring, detecting, and responding to security incidents to ensure the protection of our organization’s information and assets. If you are passionate about cybersecurity and have a strong analytical mindset, we encourage you to apply for this exciting opportunity.

    Key Responsibilities:

    Security Monitoring: Monitor security alerts and incidents in real-time using security information and event management (SIEM) systems and other security tools.
    Incident Detection: Identify and analyze security incidents, including malware infections, data breaches, and unauthorized access.
    Threat Intelligence: Stay informed about the latest cybersecurity threats and vulnerabilities by analyzing threat intelligence feeds and reports.
    Investigation: Conduct in-depth investigations into security incidents, including root cause analysis and impact assessment.
    Incident Response: Develop and execute incident response plans, working collaboratively with cross-functional teams to mitigate security threats and minimize damage.
    Vulnerability Management: Assist in the identification and remediation of security vulnerabilities by conducting vulnerability assessments and patch management.
    Log Analysis: Analyze log data from various sources to identify and respond to security events.
    Security Policies: Ensure compliance with security policies, procedures, and best practices.
    Documentation: Create and maintain detailed documentation of incidents, investigations, and response activities.
    Reporting: Prepare and present security reports to management and stakeholders, summarizing security incidents, trends, and metrics.

    Qualifications:

    Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent work experience).
    Proven experience as a SOC Analyst or in a related cybersecurity role.
    Knowledge of cybersecurity frameworks, standards, and best practices (e.g., NIST, ISO 27001).
    Familiarity with SIEM tools (e.g., Splunk, ELK, ArcSight) and other security technologies.
    Strong understanding of network protocols and security infrastructure.
    Analytical mindset with the ability to identify and respond to security threats effectively.
    Excellent problem-solving and critical-thinking skills.
    Relevant certifications (e.g., CompTIA Security+, Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM)) are a plus.
    Strong communication skills, both written and verbal. • Ability to work in a fast-paced and dynamic environment.

    Preferred Qualifications:

    Experience with cloud security and cloud service providers (e.g., AWS, Azure, GCP).
    Knowledge of threat hunting and threat detection methodologies.
    Familiarity with scripting or programming languages for automation (e.g., Python, PowerShell, Bash).
    Understanding of penetration testing and ethical hacking concepts.
    Previous experience with incident response tools and procedures

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  • Fullstack Developer

    Fullstack Developer

    We are seeking a skilled and experienced Full Stack Developer to join our dynamic team. The ideal candidate will have a strong background in MongoDB, NoSQL databases, Electron, Node.js, and front-end technologies like Vue.js and Nuxt.js. This role offers an exciting opportunity to work on cutting-edge projects in a collaborative and innovative environment.

    Key Responsibilities:

    Full Stack Development: Design, develop, and maintain web applications, ensuring both the front-end and back-end components are robust and efficient.
    Database Management: Utilize MongoDB and NoSQL databases to manage and optimize data storage and retrieval.
    Electron Development: Build cross-platform desktop applications using Electron.
    Network Security: Implement and configure WireGuard for network security and privacy.
    Node.js Development: Develop server-side applications using Node.js, creating scalable and high-performance APIs.
    Front-End Development: Collaborate with UI/UX designers to implement user-friendly interfaces using JavaScript, CSS frameworks, Vue.js, and Nuxt.js.
    Code Optimization: Identify and resolve performance bottlenecks and ensure code quality through code reviews and best practices.
    Integration: Integrate third-party APIs and services as needed to enhance application functionality.
    Testing: Write unit and integration tests to ensure the reliability and stability of applications.
    Documentation: Create and maintain technical documentation for code, APIs, and system architecture.

    Qualifications:

    Bachelor’s degree in computer science, Engineering, or a related field (or equivalent work experience).
    Proven experience as a Full Stack Developer, with expertise in MongoDB, NoSQL, Electron, WireGuard, Node.js, JavaScript, CSS frameworks, Vue.js, and Nuxt.js.
    Strong understanding of web development principles and best practices.
    Experience with version control systems (e.g., Git).
    Familiarity with agile development methodologies.
    Excellent problem-solving and communication skills.
    Ability to work both independently and collaboratively in a team environment.
    Strong attention to detail and a commitment to delivering high-quality code.

    Preferred Qualifications:

    Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
    Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).
    Familiarity with continuous integration and continuous deployment (CI/CD) pipelines.
    Previous work on cross-functional and interdisciplinary teams.

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  • Video Grapher / Editor

    Video Grapher / Editor

    Overview:

    As a Video Film Editor, you will play a crucial role in the post-production process, shaping raw footage into polished, cohesive, and engaging video content. Your creative vision, technical expertise, and attention to detail will be essential in crafting narratives, enhancing visual aesthetics, and delivering high-quality video productions across various mediums.

    Key Responsibilities:

    Editing Process: Utilize video editing software (such as Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve) to assemble raw footage into a coherent, visually compelling narrative that aligns with the director’s vision and project objectives.
    Storytelling: Collaborate with directors, producers, and other stakeholders to understand the project’s narrative goals, themes, and target audience, and translate these into effective visual storytelling through editing techniques, pacing, and sequencing.
    Visual Enhancement: Enhance video and audio quality, color correction, and grading to achieve the desired mood, tone, and atmosphere, ensuring consistency and continuity throughout the footage.
    Creative Decision-Making: Make creative decisions regarding shot selection, transitions, effects, and graphics to elevate the visual appeal and emotional impact of the video, while maintaining coherence and flow.
    Sound Design: Incorporate sound effects, music, dialogue, and voiceovers to enhance storytelling, create atmosphere, and evoke emotion, ensuring optimal audio balance and synchronization with visual elements.
    Collaboration: Work closely with cinematographers, sound designers, visual effects artists, and other post-production team members to integrate various elements seamlessly and achieve the desired cinematic effect.
    Revision and Feedback: Incorporate feedback from directors, producers, and clients to refine and polish the edit, making adjustments as necessary to meet project requirements and expectations.
    File Management: Organize and manage project files, including raw footage, audio files, graphics, and project assets, ensuring efficient workflow and version control throughout the editing process.
    Deadline Management: Manage time effectively to meet project deadlines, prioritize tasks, and adapt to changes or revisions while maintaining quality and attention to detail.

    Qualifications:

    Technical Skills: Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve) and familiarity with industry-standard editing techniques, workflows, and best practices.
    Creative Vision: Strong visual storytelling skills, creative flair, and the ability to translate concepts and ideas into compelling video narratives through editing.
    Attention to Detail: Meticulous attention to detail in editing, color grading, audio mixing, and visual effects, ensuring professional-quality output with a polished finish.
    Communication Skills: Clear and effective communication skills, both verbal and written, with the ability to collaborate effectively with directors, producers, and other team members.
    Problem-Solving: Strong problem-solving skills and the ability to troubleshoot technical issues, optimize workflow efficiency, and adapt to changing project requirements or constraints.
    Time Management: Excellent organizational skills and the ability to manage multiple projects simultaneously, prioritize tasks, and meet tight deadlines in a fast-paced production environment.

    Experience:

    Previous experience in video editing, either through academic coursework, internships, freelance projects, or professional work in the film, television, advertising, or digital media industries.
    A portfolio of sample editing work demonstrating proficiency in editing techniques, storytelling ability, and visual aesthetics.

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  • HR Recruiter

    HR Recruiter

    Job Description: Nathan Digital is seeking a talented and motivated HR Recruiter to join our team in Nairobi, Kenya. The HR Recruiter will play a crucial role in attracting, sourcing, and hiring top talent to support our company’s growth and objectives. The ideal candidate will have a passion for recruiting, excellent communication skills, and the ability to thrive in a fast-paced environment.

    Responsibilities:

    Collaborate with hiring managers to understand staffing needs and develop recruitment strategies accordingly.
    Source potential candidates through various channels, including online job boards, social media, networking events, and referrals.
    Screen resumes and conduct initial interviews to assess candidate qualifications, skills, and fit for the organization.
    Coordinate and schedule interviews with hiring managers and candidates, ensuring a smooth and efficient recruitment process.
    Manage candidate communication throughout the recruitment process, providing timely updates and feedback.
    Conduct reference checks and background verification for selected candidates.
    Partner with HR team members to onboard new hires and facilitate a seamless transition into the organization.
    Stay updated on industry trends, best practices, and legal requirements related to recruitment and employment.
    Assist with other HR initiatives and projects as needed.

    Requirements:

    Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
    Proven experience as an HR Recruiter or similar role, preferably in the technology or digital sector.
    Familiarity with recruiting tools and techniques, including applicant tracking systems, social media platforms, and job boards.
    Strong interpersonal and communication skills, with the ability to effectively engage with candidates and hiring managers.
    Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
    Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.
    Knowledge of employment laws and regulations in Kenya.
    Proficiency in MS Office suite and other HR software applications.

    If you are passionate about recruiting top talent and thrive in a dynamic, collaborative environment, we encourage you to apply for this exciting opportunity to join the Nathan Digital team in Nairobi, Kenya.

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  • Market Research Specialist

    Market Research Specialist

    Job Summary:

    The Market Research Specialist will play a pivotal role in conducting in-depth research and analysis to uncover market insights, consumer preferences, and competitive intelligence. This individual will utilize a variety of research methodologies and tools to gather and interpret data, providing valuable insights that inform strategic business decisions and marketing initiatives.

    Key Responsibilities:

    Research Design: Design and execute comprehensive market research studies to address key business questions and objectives, including defining research objectives, selecting appropriate methodologies, and developing research instruments.
    Data Collection: Conduct primary and secondary research using a variety of methods, such as surveys, interviews, focus groups, online research, and data mining, to gather relevant information and insights.
    Data Analysis: Analyze research data using statistical techniques, data visualization tools, and qualitative analysis methods to identify trends, patterns, and actionable insights.
    Market Analysis: Evaluate market trends, dynamics, and competitive landscape to assess market opportunities, threats, and positioning strategies.
    Consumer Insights: Deep dive into consumer behavior, attitudes, and preferences through demographic analysis, psychographic segmentation, and trend analysis.
    Competitive Intelligence: Monitor competitors’ activities, product offerings, pricing strategies, and market positioning to identify strengths, weaknesses, and areas of differentiation.
    Report Generation: Prepare clear, concise, and insightful reports and presentations summarizing research findings, insights.
    Cross-functional Collaboration: Collaborate with internal teams, including marketing, product development, sales, and executive leadership, to disseminate research findings, solicit feedback, and align on strategic initiatives.
    Continuous Learning: Stay abreast of industry trends, research methodologies, and best practices in market research to continuously improve skills and knowledge.

    Qualifications:

    3+ years of experience in market research, consumer insights, or related roles.
    Proficiency in research methodologies, including quantitative and qualitative research techniques, survey design, sampling methods, and data analysis.
    Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.
    Excellent communication skills, both written and verbal, with the ability to present findings in a clear and compelling manner.
    Detail-oriented with strong organizational and project management skills, capable of managing multiple projects simultaneously and meeting deadlines.
    Curiosity, creativity, and critical thinking skills to uncover insights and propose innovative solutions.
    Ability to work independently as well as collaboratively in a cross-functional team environment.

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  • Executive Chef

    Executive Chef

    Duties and Responsibilities:

    Culinary Operations Management:

     Oversee the daily operations of multiple kitchen units to ensure the timely production of Ando meals.
     Develop and implement standardized recipes, menus, and food preparation procedures across all units.
     Monitor kitchen performance metrics such as food quality, portion control, and presentation to maintain consistent standards.
     Conduct regular inspections to ensure compliance with food safety and sanitation regulations.

    Staff Management and Training:

     Onboard, train, and mentor kitchen staff across multiple units, providing guidance and support to enhance their culinary skills.
     Coordinate staff schedules, ensuring adequate coverage to meet operational requirements.
     Conduct performance evaluations, provide constructive feedback, and implement training programs to improve team performance.
     Foster a positive work environment, promoting teamwork, open communication, and adherence to company policies.

    Menu Development and Innovation:

     Collaborate with the head of Innovation to create menus that cater to diverse customer preferences and dietary requirements.
     Stay updated on current food trends, market demands, and competitor offerings to ensure our menus remain competitive.
     Conduct regular menu tastings and gather feedback from customers to refine and enhance menu offerings.
     Oversee and implement quality control measures across our kitchens.

    Vendor Management and Cost Control:

     Collaborate with the procurement team to identify and onboard reliable vendors, ensuring the availability of highquality ingredients at competitive prices.
     Monitor food costs and implement costsaving measures without compromising quality.
     Maintain accurate inventory records, conduct regular inventory audits, and minimize food waste.

    Crossfunctional Collaboration:

     Collaborate with the Operations, Marketing, and Customer Service teams to align culinary operations with overall business objectives.
     Participate in crossfunctional meetings and provide insights to optimize operational efficiency, customer satisfaction, and profitability.
     Act as a liaison between the kitchen and other departments, ensuring effective communication and smooth coordination

    Qualifications:

     Proven experience as a Chef, preferably in a multiunit or cloud kitchen environment.
     Strong culinary skills with a deep understanding of various cuisines, specifically Italian and Continental cuisines.
     Excellent leadership abilities, with the capacity to manage and collaborate with kitchen staff.
     Solid knowledge of food safety and sanitation regulations.
     Exceptional organizational and time management skills.
     Strong problemsolving and decisionmaking capabilities.
     Effective communication and interpersonal skills.
     Flexibility to work in a fastpaced and everchanging environment.

    Benefits:

     Competitive salary and benefits package.
     Opportunities for growth and career development within the organization.
     A supportive and collaborative work environment.
     Training and learning opportunities to enhance Marketing skills

    Apply via :

    www.linkedin.com

  • Junior Designer

    Junior Designer

    Overview:

    As a Junior Designer, you will play a vital role in assisting with various design projects, helping to create compelling visual assets such as graphics, illustrations, and layouts. Your creativity and attention to detail will contribute to the overall success of our brand.

     Responsibilities:

     Collaborate with our marketing team to create visually appealing assets that align with our brand guidelines.
     Assist in the development and execution of design concepts for marketing campaigns, digital media, and print materials.
     Contribute creative ideas and suggestions during brainstorming sessions.
     Utilise industrystandard design software to produce highquality designs.
     Prepare design files for print and digital distribution.
     Stay uptodate with design trends, techniques, and tools to enhance your skills and knowledge.

    Requirements:

     Bachelor’s degree in Graphic Design or a related field.
     Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
     Strong understanding of design principles, typography, and colour theory.
     Excellent attention to detail and ability to manage multiple projects.
     Strong communication and collaboration skills.
     A portfolio showcasing your design skills and creative projects.

    Our Offer:

     Competitive salary and benefits package.
     Opportunities for growth and career development within our organisation.
     A supportive and dynamic work environment.
     Training and learning opportunities to further enhance your design skills.

    Apply via :

    www.linkedin.com

  • Senior HR Manager

    Senior HR Manager

    Overview:

    We are seeking an experienced and dynamic HR Manager with over 10 years of proven expertise to lead our Human Resources department. The Senior HR Manager will be responsible for developing and implementing HR strategies, policies, and programs to support the organization’s overall mission and objectives. The ideal candidate will possess strong leadership skills, comprehensive knowledge of HR best practices, and a track record of effectively managing all aspects of the HR function.

    Responsibilities:

    Strategic HR Planning: Develop and implement HR strategies aligned with the organization’s objectives to foster employee engagement, productivity, and retention.
    Policy Development and Implementation: Create and enforce HR policies and procedures to ensure compliance with legal requirements and promote a fair and inclusive work environment.
    Talent Acquisition and Management: Oversee the recruitment and selection process, including sourcing candidates, conducting interviews, and making hiring decisions. Develop and implement onboarding programs to facilitate the smooth integration of new employees into the organization.
    Performance Management: Develop and implement performance management systems to assess employee performance, provide feedback, and support professional development initiatives. 
    Employee Relations: Serve as a primary point of contact for employee relations issues, including conflict resolution, disciplinary actions, and grievance handling. Foster a positive work culture and address employee concerns in a timely and effective manner.
    Training and Development: Identify training needs and develop programs to enhance employee skills and competencies. Coordinate employee training sessions and workshops to support career growth and development.
    Compensation and Benefits Administration: Oversee the administration of employee compensation and benefits programs, including salary reviews, bonuses, and employee benefits packages. Ensure competitive and equitable compensation practices.
    HR Compliance: Stay up-to-date with relevant employment laws and regulations to ensure compliance and mitigate risks. Develop and implement HR policies and practices that adhere to legal requirements.
    HR Metrics and Reporting: Establish key HR metrics and analytics to track departmental performance and identify areas for improvement. Generate regular reports and presentations for senior management.
    HR Leadership and Team Management: Provide leadership and direction to the HR team, including setting goals, managing workloads, and conducting performance evaluations. Foster a collaborative and high-performance work environment.

    Qualifications:

    10+ years of progressive HR experience, with at least 5 years in a managerial or leadership role.
    Comprehensive knowledge of HR principles, practices, and procedures.
    Strong understanding of employment laws and regulations.
    Excellent communication, interpersonal, and negotiation skills.
    Proven ability to lead and develop HR teams.
    Strategic thinking and problem-solving abilities.
    High level of integrity and professionalism.
    Proficiency in HRIS and other HR-related software applications.

    Apply via :

    www.careers-page.com

  • Customer Experience Lead Regional Sales Lead

    Customer Experience Lead Regional Sales Lead

    As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.

    Responsibilities

    Call Center Management:

    Oversee Call Center operations, including inbound and outbound customer interactions.
    Develop and implement best practices for call handling, escalation procedures, and quality assurance.
    Train and coach Call Center staff to deliver excellent customer service.
    Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.

    Operational Efficiency:

    Develop and implement efficient Call Center processes and procedures to optimize productivity and minimize response times.
    Monitor Call Center metrics, such as average wait time, first call resolution rate, and customer satisfaction scores, and take appropriate action to address any performance issues.
    Identify opportunities for process improvement and implement strategies to enhance overall efficiency and effectiveness.

    Technology Utilization:

    Evaluate, select, and implement contact center technology solutions to support operational objectives and improve efficiency.
    Stay updated on emerging technologies and trends in contact center management to drive innovation and continuous improvement.
    Ensure proper utilization and maintenance of contact center software, hardware, and infrastructure.
    Utilize Call Center technologies and tools, such as automatic call distribution (ACD) systems, interactive voice response (IVR) systems, and customer relationship management (CRM) software, to optimize operations and enhance the customer experience.
    Partner with IT and vendors to maintain and troubleshoot call center systems and software, ensuring maximum uptime and functionality.
    Stay informed about emerging technologies and trends in call center management to identify opportunities for innovation and improvement.

    Customer Experience Enhancement:

    Champion a customer-centric approach within the call center, emphasizing the importance of delivering personalized, empathetic, and solution-oriented service to customers.
    Develop and implement initiatives to enhance the overall customer experience, including call routing optimization, IVR enhancements, and customer feedback mechanisms.
    Collaborate with cross-functional teams, including marketing, sales, and product development, to address customer pain points and drive continuous improvement in products and services.

    Customer Experience Activities:

    Oversee all aspects of the customer journey, including onboarding, support, and post-purchase engagement.
    Develop and implement customer experience initiatives to enhance satisfaction and loyalty.
    Coordinate with marketing and product teams to ensure a seamless and consistent customer experience across all touchpoints.
    Conduct regular audits and assessments of the customer experience to identify areas for improvement and innovation.

    Customer Satisfaction:

    Ensure that all customer inquiries, concerns, and complaints are addressed promptly and professionally.
    Monitor customer feedback and satisfaction metrics to identify trends and areas for improvement.
    Work closely with other departments, such as product development and marketing, to communicate customer feedback and drive initiatives to enhance the customer experience.

    Customer Service Excellence:

    Ensure that call center agents deliver exceptional customer service by providing accurate information, resolving customer issues efficiently, and maintaining a professional demeanor.
    Implement customer service standards, policies, and procedures to ensure consistency and quality in customer interactions.
    Address customer complaints and escalations promptly and effectively, seeking opportunities to improve service delivery and prevent future issues.

    Customer Retention:

    Develop and execute strategies to increase customer retention and reduce churn.
    Analyze customer feedback and data to identify patterns and opportunities for improvement.
    Collaborate with cross-functional teams to implement retention initiatives, such as loyalty programs, targeted promotions, and personalized communication strategies.
    Monitor retention metrics and adjust strategies as needed to meet retention goals.

    Reporting and Analysis:

    Generate and analyze call center performance reports to track key metrics, identify areas for improvement, and make data-driven recommendations for operational enhancements.
    Provide regular updates and insights to senior management regarding call center performance, trends, and challenges.
    Collaborate with other departments, such as sales, marketing, and product development, to share customer insights and feedback and drive continuous improvement initiatives.

    Quality Assurance:

    Establish quality standards for customer interactions and monitor adherence to these standards through call monitoring and evaluation.
    Conduct regular quality assurance audits to identify areas for improvement and provide additional training and support as needed.

    Team Leadership:

    Lead and motivate a team of customer experience representatives to achieve departmental goals and objectives.
    Foster a positive and collaborative work environment that promotes employee engagement and development.
    Provide regular feedback and performance evaluations to team members to support their growth and success.

    Knowledge and Experience

    Exceptional communications and people skills
    A self-starting, motivated, and inspirational leader
    A Bachelor’s degree in business administration or a related field
    3+ years of experience in a related function with direct customer contact and engagement experience, in a post-sale or professional services function
    Proficient with Microsoft Office Suite or related software
    Experience working with web or mobile app product
    Experience with customer data platforms (CDP), digital marketing platforms and a real passion for new technologies
    Experience in resolving complaints and minimising conflicts

    Skills and Attributes

    Strong judgement, collaboration, and leadership
    You enjoy learning new technologies and will roll up your sleeves to learn how things work
    Self-motivated, detail-oriented, and enjoy continuous learning. You will be able and willing to develop a strong knowledge of our infrastructure and products
    Strong project management skills and an ability to multitask within a fast growing company environment
    Excellent interpersonal and customer service skills
    Excellent organisational skills and attention to detail
    Strong analytical and problem-solving skills
    Strong supervisory and leadership skills
    Experience managing people in retail or direct-to-consumer sales experience a plus
    Ability to think critically and adapt quickly in a flexible environment
    Entrepreneurial spirit / self-starter
    Interest in socially and environmentally responsible organisations and products

    go to method of application »

    Use the link(s) below to apply on company website.  

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  • Superintendent Laboratory Technologist

    Superintendent Laboratory Technologist

    Role Description

    Provide Guidance, Support, And Leadership To A Team Of Lab Technologists, Ensuring Efficient Workflow And High-Quality Results.
    Manage The Day-To-Day Operations Of The Laboratory, Including Scheduling, Inventory Management, And Maintaining Compliance With Regulatory Standards.
    Oversee Maintenance Schedules, Troubleshoot Technical Issues, And Coordinate Repairs Or Upgrades Of Laboratory Equipment.
    Implement And Monitor Quality Control Procedures To Ensure Accuracy, Reliability, And Consistency Of Lab Tests And Experiments.
    Monitor And Manage The Laboratory Budget, Including Procurement Of Supplies, Equipment, And Resources, While Ensuring Cost-Effectiveness.
    Maintain Accurate Records, Prepare Reports, And Document Procedures Following Standard Operating Protocols And Regulatory Requirements.
    Ensure Adherence To Safety Regulations, Train Staff On Safety Protocols, And Maintain A Safe Working Environment.
    Conducting Tests On New Products Or Experimental Processes With Various Teams.
    Collecting, Receiving, Processing And Analyzing Samples And Then Recording Tests & Then Preparing The Results And Reports For Collection, Distribution Or Dispatch Via Email Or Other Means Using A Lab Information Management System
    Maintains Quality Results By Running Standards And Controls, Verifying Equipment Function Through Routine Equipment Maintenance And Advanced Troubleshooting; Calibrating Equipment Utilizing Approved Testing Procedures; Monitoring Quality Control Measures And Protocols.
    Identifies And Communicates Abnormal Results By Alerting Supervisory Personnel And The Patient.
    Maintain Patient’s Confidence By Keeping Laboratory Information Confidential.
    Giving Customers Information About Products And Providing Clarity.
    Ensure Superior Customer Experience To All Internal And External Community Members.
    Ensure Client Satisfaction Through High Quality Of Service, Effective Communication, Prompt Feedback And Escalation Of Any Unresolved Issues To The Chief Medical Officer.
    Staying Current On Technical And Scientific Advances In Their Field And Providing Technical Support To Senior Management Upon Request
    Any Other Related Tasks Assigned To The Employee By The Chief Medical Officer.

    Job Description

    A Degree In Medical Laboratory Sciences Or Related Discipline.
    A Valid Practicing License From Kenya Medical Laboratory Technicians And Technologists Board
    3+ Years’ Experience In A Similar Position
    Excellent Interpersonal And Communication Skills
    Customer Focus
    Organizational Awareness And Detail-Oriented
    Ethical

    Requirements

    Provide Guidance, Support, And Leadership To A Team Of Lab Technologists, Ensuring Efficient Workflow And High-Quality Results.
    Manage The Day-To-Day Operations Of The Laboratory, Including Scheduling, Inventory Management, And Maintaining Compliance With Regulatory Standards.
    Oversee Maintenance Schedules, Troubleshoot Technical Issues, And Coordinate Repairs Or Upgrades Of Laboratory Equipment.
    Implement And Monitor Quality Control Procedures To Ensure Accuracy, Reliability, And Consistency Of Lab Tests And Experiments.
    Monitor And Manage The Laboratory Budget, Including Procurement Of Supplies, Equipment, And Resources, While Ensuring Cost-Effectiveness.
    Maintain Accurate Records, Prepare Reports, And Document Procedures Following Standard Operating Protocols And Regulatory Requirements.
    Ensure Adherence To Safety Regulations, Train Staff On Safety Protocols, And Maintain A Safe Working Environment.
    Conducting Tests On New Products Or Experimental Processes With Various Teams.
    Collecting, Receiving, Processing And Analyzing Samples And Then Recording Tests & Then Preparing The Results And Reports For Collection, Distribution Or Dispatch Via Email Or Other Means Using A Lab Information Management System
    Maintains Quality Results By Running Standards And Controls, Verifying Equipment Function Through Routine Equipment Maintenance And Advanced Troubleshooting; Calibrating Equipment Utilizing Approved Testing Procedures; Monitoring Quality Control Measures And Protocols.
    Identifies And Communicates Abnormal Results By Alerting Supervisory Personnel And The Patient.
    Maintain Patient’s Confidence By Keeping Laboratory Information Confidential.
    Giving Customers Information About Products And Providing Clarity.
    Ensure Superior Customer Experience To All Internal And External Community Members.
    Ensure Client Satisfaction Through High Quality Of Service, Effective Communication, Prompt Feedback And Escalation Of Any Unresolved Issues To The Chief Medical Officer.
    Staying Current On Technical And Scientific Advances In Their Field And Providing Technical Support To Senior Management Upon Request

    Curriculum Vitae, and letter of Application to careers@zuri.health, on or before Deadline 2024 03-27 quoting the title Superintendent Laboratory Technologist. Female candidates who fit the job requirements are encouraged to apply

    Apply via :

    careers@zuri.heal