Jobs Kenya

Company Founded: Founded in 2017

  • Food Expeditor

    Food Expeditor

    Responsibilities:

    Ensuring orders are being prepared with the correct priority
    Ensuring communication in the kitchen by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.
    Checks all orders at the kitchen window to ensure that they are correct before they get to the guest’s table.
    Ensuring that all orders are completed in time and with the correct priority.
    Check all completed dishes before delivery for accuracy, portion size, presentation and temperature.
    Performing the finishing touches to completed dishes, such as adding garnishes and removing smudges
    Deliver orders to maintain fast service when necessary.
    Makes follow up on all orders posted.
    Transfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request)
    Informing the waitstaff when certain dishes or ingredients have run out
    Keeps the waiters informed of new developments in case of any delays.
    Keeping the kitchen window clean, neat, and well-stocked.
    In addition to the above, the Food Expeditor may be given such other duties, as the Management may deem necessary.

    Qualifications

    3 years’ experience in the hospitality industry in a similar role within a high-volume à la carte restaurant environment
    Diploma or Certificate in Food and Beverage Service and Sales or its equivalent from a recognized institution.
    Excellent reading, verbal and written English skills.
    Well-organized with great attention to detail and ability to lead and direct people
    Excellent communication and negotiation skills
    Outstanding coordination and multi-tasking abilities
    Good time-management skills
    Customer service oriented with a lively, energetic, and outgoing personality.
    Be able to remain rational and calm under pressure.
    Be able to stand or walk for an extended period.
    Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 kilograms without assistance.
    Tech savvy with a working knowledge of various computer software programs (MS Office, restaurant management software, POS).
    Have a high degree of emotional intelligence and a high level of self-confidence.

    Apply by sending an email with your CV and a convincing cover letter to recruitment@ankole.co.ke Include passport picture, current, expected salary and notice period with your CV. Due to the urgency to fill the position, shortlisting will be done on an ongoing basis.Only shortlisted candidates will be contacted

    Apply via :

    recruitment@ankole.co.ke

  • Corporate Governance Officer– Compliance Corporate Governance Manager– Compliance Compliance Manager – AML & Financial Crime

    Corporate Governance Officer– Compliance Corporate Governance Manager– Compliance Compliance Manager – AML & Financial Crime

    Role Description:
    Reporting to the Corporate governance manager, the successful candidate will be responsible for maintaining a robust governance framework within the bank and monitoring adherence to governance-approved policies, ethical standards, and controls. He/She will also support the Corporate governance manager in ensuring that the bank complies with all applicable governance rules and regulations in order to avoid any adverse regulatory actions, reputational damage, or legal ramifications as a result of non-compliance.
    Key Duties & Responsibilities:

    Remain up to date on governance regulatory laws and regulations and recommend amendments to policies and procedures accordingly.
    Review job descriptions versus department guides and make sure that department guides comply with both the approved job description and the organisation chart.
    Ensure that no duplication of responsibilities or duties exists between different departments and that proper segregation of duties is in place for all positions.
    Ensure that reporting lines in different departments are aligned with the department scope and are not conflicting with the department objectives.
    Conduct appropriate analysis and support in the pre-approval process for instances that result in or may result in a conflict-of-interest situation, such as staff outside business activities, staff relatives, gifts, etc., and ensure appropriate mitigation controls are in place as mandated by the conflicts of interest policy.
    Investigate all instances of misconduct, deviations from the applicable governance policies, and producers that have been detected or reported, and follow up on remedial action.
    Obtain facts and information that support the corporate governance manager and the Chief Compliance Officer in solving conflicts of interest when evident.
    Implement approved department policies, processes, and procedures and monitor adherence so that work is carried out in a controlled manner.
    Contribute to the preparation of governance periodic reports to the senior management, the board’s relevant committees, and components of the bank’s annual report.
    Provide training and advice to all employees on the applicable governance policies, ethical standards, and their roles and responsibilities.
    Perform other duties as assigned by the departmental head or his/her designate.

    Key Competencies:
    Demonstrated knowledge and experience with;

    A minimum of five (5) years’ experience in compliance in the banking sector with a good understanding of governance, risk management, and banking operations
    Knowledge of corporate governance regulations and applicable laws.
    Experience within the control areas will be of added value.
    Excellent interpersonal and communication skills
    Ability to manage conflict and deal with pressure in a positive manner.
    Ability to evaluate different, complex situations and make appropriate and timely decisions.
    Ability to draught policies, procedures, and report on findings.

    Qualifications /Technical Skills Required:

    Minimum of bachelor’s degree in business, economics, or a related field
    Proficiency in Microsoft Office Suite.
    Dynamic, detail oriented and self-driven individual with the ability to work under pressure.
    Demonstrate high integrity and ethical standards.
    A Critical thinker with problem solving skills
    A team-oriented individual

    go to method of application »

    Use the link(s) below to apply on company website.  If you meet the above requirements, please submit your detailed Curriculum Vitae quoting the job title as the subject by Tuesday 17th May 2022.Only shortlisted candidates will be contacted.

    Apply via :

  • Relationship Manager – Corporate Banking

    Relationship Manager – Corporate Banking

    Key Duties & Responsibilities:

    Identify and acquire new corporate customers and generate innovative ideas to grow corporate customer relationships.
    Growth of Revenue through acquisition of prudently priced assets and affordable liabilities, enhancing transactional, trade and foreign exchange volumes with reputable corporate organizations in order to ensure the Bank’s profitability.
    Increase product penetration for existing customer base by reviewing the portfolio to determine potential cross sells and proactively recommend new products to customers
    Primarily responsible for the management of own portfolio of customers ensuring that they receive the appropriate level of service and advise to meet their specific needs
    Enhance client retention by providing a one-stop point of contact for all the client’s needs and requirements while providing world class customer service.
    Manage key customer relationships through regular contacts and visits by ensuring an effective calling programme is maintained on all existing and prospective customers.
    Cultivate good rapport with corporate clients and ensure that the bank becomes the go-to brand for all their corporate banking needs.
    Recommend the creation of viable and profitable risk assets to increase business office profitability
    Develop an intimate understanding of the clients’ industry and business by analysing their business models, market conditions affecting the long-term viability of the business and industry sector, management and effectively use this knowledge to continually cross sell the bank’s products to ensure maximization of the customer wallet share.
    Ensure retention of existing customers through high level of customer satisfaction.
    Proactively identify potential problem accounts and formulate appropriate mitigating strategies.
    Conduct market research and competitor analysis within the industry and so as to provide input on plans that will give the bank leverage and a competitive edge in the market.
    Ensure compliance to Know Your Customer (KYC) and Anti Money laundering (AML) requirements in all dealings with existing and potential customers.
    Enhance the bank’s business in other segments through corporate customers value chain and ecosystem.
    Ensure proper documentation throughout the credit application and impairment process
    Prepare weekly and monthly statistics/performance reports for management use.
    Reconcile all transactions on customer’s accounts where and when necessary.
    Initiate and carry out recovery action on non-performing credit facilities
    Maintain comprehensive database of the customer’s operational records including the existing and prospective customer data
    Perform other duties as assigned by the departmental head or his/her designate.

    Demonstrated knowledge and experience with;

    At least 5 years’ experience as a Relationship Manager in Corporate and/ or Commercial Banking
    Strong credit analysis, documentation and relationship management skills
    Experience in structured trade finance, syndication and project financing will be an added advantage
    Ability to assess customer needs and recommend products that suits their needs
    Good people management skills
    Good written and spoken language skills
    Possess in-depth understanding and knowledge of Corporate Banking Products and services and extensive banking industry knowledge.
    Proven sales experience in a client relationship role within corporate banking
    Ability to work within deadlines with proven time management skills
    A good understanding of risk, credit policies and procedures

    Qualifications /Technical Skills Required:

    Minimum of Bachelor’s Degree.
    An MBA, MSC or its equivalent and/or Professional Qualification in Banking related disciplines would be preferable.
    Proficiency in Microsoft Office Suite.
    Professional qualifications in Customer Relationship Management and Sales & Marketing.
    Strong negotiation, persuasion & presentation skills
    Dynamic, analytical and self-driven individual with the ability to work under pressure.
    Excellent networking and selling skills with superior Relationship Management skills, excellent communication and interpersonal skills.
    A passion for performance, team play and achievement in a competitive and dynamic environment.
    Hardworking individual with excellent leadership, organizational, and planning skills.
    Commercial awareness and customer focus.
    Demonstrate high integrity and ethical standards

    If you are interested and meet the above requirements, please submit your detailed Curriculum Vitae quoting the job title as the subject by Tuesday 10th May 2022.Only shortlisted candidates will be contacted.

    Apply via :

    www.linkedin.com

  • Business Operations Assistant

    Business Operations Assistant

    About the job
    We are looking to fill the position of Business Operations Assistant responsible for facilitating efficient client administration, records maintenance, products administration, document management & operational level reporting.

    Qualifications:

    Bachelor’s degree from a recognized university.
    Customer service training/experience.
    CPA qualification, knowledge of bookkeeping and accounting principles.
    Maximum 2 years’ experience, in a busy work environment. Fresh graduates will also be considered.
    Highly organized and able to work within tight timelines.
    Ability to express complex scenarios concisely and with clarity both in verbal and written form.
    Self-development, initiative-taking.
    Ability to work well in a team.
    Flexible with regard to work hours (beyond standard 8am – 5pm schedule, based on work demands, working in shifts – including early morning and night shifts).
    Strong communication and interpersonal skills.
    Organized, able to multi-task, and attention to detail.

    Responsibilities

    Product operations – learn about our product portfolio, and undertake tasks and business processes associated with the delivery and use of our products by clients and customers. This includes; data entry and analysis, reconciliations, generating reports, tracking and responding to customer complaints, requests, etc.
    Assist in implementing strategies that lead to the fulfillment of customer requirements by adhering to the set standard operating procedures on a day-to-day basis.
    Training – implement training programs for clients either through physical onsite training and/or regular bulletins.
    Cross-functional collaboration – handle various roles such as account management and operational level reporting & reconciliations for the various products.
    Project management – assist in research and documentation of user requirements, automation of manual processes, and advancement of automated processes.
    Product roll-outs – collaborate with the technical team to test and roll out products and new features and provide feedback from clients for product enhancement.
    Problem-solving – tackle business challenges through scalable solutions.
    Product development – support commercialization of products as the key support for the distribution team/field operations team.
    Data analysis, data tracking, and reporting for specific products to analyze client behavior & measure of key operational performance metrics.
    Accounting & admin support – provide necessary financial and logistical support to project activities as well as support in administrative issues to ensure effective running of the business.
    Processing payments, managing invoices, and tax management (additional for staff mapped to finance role).
    Perform any other duties as may be assigned from time to time

    Additional information:

    Starting salary, Kshs30K, increased to Kshs40K upon confirmation (3 months' Probation,
    we typically retain approx. 60% of staff beyond the Probation period)
    Annual leave and private medical insurance upon confirmation
    Monthly data + phone allowance
    At least 2 days weekly work from home
    Annual performance appraisal and opportunity for promotion

    Apply via :

    www.linkedin.com

  • Junior Brand Manager

    Junior Brand Manager

    Responsibilities
    There are three key areas in which the JBM will be responsible for:
    Marketing

    Undertake daily administrative tasks to ensure the functionality & coordination of the department activities
    Follow up on market trends and competitor updates and highlights to the team
    Contribute to excellent brand & market awareness and drive operational performance: Brand financial analysis and tracking,
    Support the collection and analysis of consumer and market insights and competition strategies
    In conjunction with marketing manager, manage and track marketing budget spend, and reconcile budgets with finance monthly and annually to ensure no overspending
    Manage brand purchase orders, including co-ordinations with vendors, ensure invoicing and payments are executed in a timely manner.
    Manage product launches & RL from creative brief to final execution for designated markets
    Create and manage promotional collateral to establish and maintain product branding
    Implementing brand activities and ensuring they are enacted effectively, efficiently, and in a timely manner
    Own and drive weekly & monthly agency status meetings
    Develop annual brand activation (product wise/ territory wise/ month wise/) to be aligned with annual brand plans and sales plans
    Build and maintain calendar of brand activation events
    Analyze the success of marketing campaigns and develop success metrics
    In conjunction with trade marketing develop and producing POSM.
    Develop and present a monthly competitor analysis report to the various stakeholders both locally and globally

    Project Management:

    Lead the innovation projects, coordinate the project team, work with cross functional teams (i.e., trade marketing, commercial team, supply chain, finance) to align on deliver brand activities
    Ensure that all projects are delivered on-time, within scope and within budget
    Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
    Ensure resource availability and allocation
    Develop a detailed project plan to monitor and track progress
    Manage changes to the project scope, project schedule and project costs
    Measure project performance using appropriate tools and techniques
    Report and escalate to management as needed
    Manage the relationship with all stakeholders
    Perform risk management to minimize project risks
    Establish and maintain relationships with third parties/vendors
    Create and maintain comprehensive project documentation
    Delegate project tasks as per departments responsible
    Track project performance, specifically to analyze the successful completion of short and long-term goals
    Meet budgetary objectives and adjust project constraints based on financial analysis
    Develop comprehensive project plans to be shared with relevant stakeholders
    Develop spreadsheets, diagrams, and process maps to document needs

    Digital co-ordination

    Work with digital officer to develop digital campaigns per brand/ per country utilizing different strategies per medium.
    Support digital officer to optimize digital marketing campaigns
    Update brand online assets in conjunction with digital officer i.e. websites

    Education, Qualifications, Skills and Experience

    Masters or Bachelor’s degree in Marketing, Business Administration or similar.
    Minimum 3 years’ experience in Marketing within FMCG
    Strong communication skills, both written and verbal in English.
    Building constructive relationships with external partners.
    Proficient in MS PowerPoint, Word and Excel
    Strong project management skills
    Excellent planning and organizing skills and ability to meet deadlines
    Ability to problem solve
    Ability to multitask and manage many competing priorities

    Qualified Candidates are encouraged to submit their applications through bca-recruitment@bidcoroafrica.com, on or before 10th May 2022.The subject of the email should be the position being applied for.Only shortlisted candidates will be contacted.

    Apply via :

    bca-recruitment@bidcoroafrica.com

  • Communications & PR Director

    Communications & PR Director

    About The Role
    The Communications and PR Director will play a key role in promoting SPI’s work, impact, and mission. An inspiring individual who can turn research and analysis into actionable strategy, and who can direct interns and volunteers as needed while working hand in hand with other Safe Place staff members and strategists. They will also support fundraising and communications initiatives that spread awareness and draw people to engage with our content across platforms.
    Responsibilities

    Stakeholder mapping, preparing problem analysis framework, identifying paths to influence stakeholders & key messages, creating detailed annual, monthly & weekly plans for engagement activities. Develop annual reports for Safe Place International.
    Develop relationships and partnerships that represent the organization in key networks to strengthen collective objectives, ensuring SPI’s impact is effectively presented and opportunities for engagement maximized.
    Organizing and coordinating engagement activities including events, meetings, steering groups, campaign days, social media campaigns, media, conferences, and workshops.
    Support Safe Place’s Communications by contributing to communications through webpage management, blog posts, and news articles.
    Actively contribute to SPI’s goal to be a go-to resource on LGBTQIA+ refugee issues by securing speaking roles, publishing communications pieces, and developing other content.
    Employ digital design to design content for social media, email campaigns, and newsletters. Oversee the quality of content by reviewing, editing, and/or making recommendations.
    Awareness and advocate of women’s rights, LGBTQ issues – history and current events.

    Benefits:

    Monthly stipend of USD 1,000
    Flexible schedule
    Professional development opportunities or training that are within the scope of employment or agreed upon by the Contractor and the Executive Director or Board
    Introduction to different world views, cultures, traditions and languages
    Work alongside highly motivated and dedicated individuals who set out to change the world

    Please send your resume and cover letter to recruitment@safeplaceinternational.org with the subject “PR Director”

    Apply via :

    recruitment@safeplaceinternational.org

  • IT Engineer

    IT Engineer

    Job purpose

    The purpose of this role is to design, install, and maintain a company’s computer systems. You will be responsible for testing, configuring, and troubleshooting hardware, software, and networking systems to meet the company’s needs.

    Roles And Responsibilities

    Ability to discuss system needs.
    Designing and installing computer hardware configurations.
    Installing software and networking systems.
    Troubleshooting network and software issues.
    Installing high-level software security systems.
    Training staff on newly installed hardware and software systems.
    Fixing hardware, software, and networking issues.
    Responding to general IT requests.
    Ensuring that the security software is kept up to date.
    Provide daily support for employees
    Filing monthly reports.
    Extensive knowledge of computer hardware systems.
    Familiarity with general OS systems, Enterprise, programming languages, and Office software.
    Ability to project manage.
    Good communication skills.
    Knowledge of database and networking security systems.
    Ability to troubleshoot complex software and hardware issues

    Requirements:

    Bachelor’s degree in Computer Science or related field
    4+ Years’ Experience
    Very Good Command of English
    MCSA, CCNA are a must
    Fortinet experience is a must
    Excellent Experience in MS Excel

    Apply via :

    boards.eu.greenhouse.io

  • Interim Sales Representatives ( 7 positions)

    Interim Sales Representatives ( 7 positions)

    Overview:
    Suguna Foods Kenya Ltd one of the leading Poultry farming Companies in Kenya is currently looking for Interim Sales Representatives to be posted in various locations in the country; Kiambu, Nakuru, Mombasa and Kisumu. 
    Responsibilities:

    Reporting to the Senior Sales Manager, they shall be tasked with:-
    Getting new orders from existing customers.
    Visiting farmers and conducting training to educate them about our products.
    Respond to customer queries and concerns.
    Support the distributors in pushing the products to the market.
    Any other duty assigned from time to time.

    Skills and Competencies:

    Certificate / Diploma in Animal Health / Sales & Marketing
    At least 1 years working experience as a sales representative or worked as an attendant in a busy
    agrovet setup.
    Previous experience in poultry farming and dairy farming will be an added advantage.

    If you possess the above skills and are up to the task, submit your application letter and CV with the subject line “Interim Sales Representative” to mary@suguna.co.ke on or before 23 rd April 2022. Due to the number of applications received, only shortlisted candidates will be contacted. Consider your application unsuccessful if you do not hear from us 2 weeks after the application deadline.

    Apply via :

    mary@suguna.co.ke

  • Junior Quantitative Analyst (Eldoret) Junior Quantitative Analyst (Kiambu) Talent Acquisition Lead

    Junior Quantitative Analyst (Eldoret) Junior Quantitative Analyst (Kiambu) Talent Acquisition Lead

    Your role:

    As a Junior Quantitative Analyst, you will be carrying out the research and development to continuously enhance our trading capabilities. Your responsibilities could include developing analytical tools for our traders, creating/testing/deploying new trading strategies, or spearheading the research into an entirely new market. We are fast-growing and the potential is vast.

    What we offer:

    Competitive remuneration, with fast progression for strong performers.
    A challenging but exciting, open, and fun work environment.
    An opportunity to work with remarkably talented colleagues.
    Vast growth potential in every aspect.

    Requirements:

    Excellent numerical and logical reasoning skills.
    A track record of excellence, both in and outside of academics.
    At least upper second-class honors in university; and 90+th percentile in secondary level mathematics.
    Passion, resilience, and integrity.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Customer Care& Experience Training Specialist Content Creator

    Customer Care& Experience Training Specialist Content Creator

    Job purpose

    To manage the quality of responses given to our customers by the BPO team to customers of SWVL kenya. Ensure the CSAT and Customer rating improves and meets the company set target.

    Roles And Responsibilities

    Responsibilities and Duties:

    Collaborate with internal teams such as supporting and operational teams and Product Development to design and develop SOP curriculum.
    Notify the Training Department when changes are made on the operational processes and standardize on the SOPs.
    Modify and create training programs and training manuals to meet specific training needs and goals
    Collaborate cross functionally to develop new hire onboarding curriculum
    Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program
    Create supporting material/media (audio, video, simulations, role-plays, games Etc.)
    Implement training KPIs and work on trainees’ performance.
    Prepare and present reports on training program KPIs.
    Recommend modifications to training manager/ Supervisors based on internal customer feedback
    Review trainer’s performance and provide direction for continuous improvement
    Delivers training /coaching for existing trainers
    Works closely with OPS team to assess training needs to keep all materials updated
    Trend analysis and reporting

    Requirements –

    Bachelor’s Degree
    Experience in contact centers and customer service
    Have strong organizational skills with the ability to multi-task and act with a sense of urgency
    Developed problem solving skills and the ability to focus attention on details
    Proven flexibility in order to manage last minute training requests or changes
    Ability to adhere to call quality and other measured departmental statistics
    Embody the qualities of a reliable, dependent and proactive team member
    Ability to evaluate employees and coach/develop to standard.
    Strong client relationship management.
    Excellent written, verbal communication and organizational skills
    Must be able to work a flexible schedule

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :