Company Founded: Founded in 2017

  • Project Officer

    The Project Officer will be responsible for overseeing and coordinating various projects, ensuring timely delivery, managing project documentation, and liaising with internal teams and clients to ensure project success.

    Qualifications

    Project management, coordination, and documentation skills
    Strong organizational and time management skills
    Excellent communication and interpersonal abilities
    Ability to work effectively in a team and independently
    Detail-oriented and problem-solving skills
    Proficiency in project management software/tools
    Relevant experience in project management or a related field
    Bachelor’s degree in Project Management, Business Administration, or related field

    Apply via :

    www.linkedin.com

  • Software Developer Intern

    We are seeking a motivated and detail-oriented Software Development Intern to join our dynamic team. The ideal candidate will gain hands-on experience in building real-world applications and an opportunity to learn and grow in a professional environment.

    Key Responsibilities:

    Responsible for designing, building and iterating on innovative solutions.
    Proactively seek new knowledge and adapt to new trends, technical solutions, and patterns that will improve our solutions at scale.
    Debug, test, and improve application performance.
    Participate in code reviews to learn best practices and contribute to improving code quality.
    Collaborate within our teams in Agile workflows.

    Qualifications and Skills:

    Education: Completed a degree/ credential in Computer Science, Software Engineering, or a related field.
    Technical Skills:
    Hands-on experience in Python, JavaScript and PostgreSQL.
    Familiarity with version control systems like Git and RESTful API development.
    Basic understanding of front-end design principles and database optimization.
    Analytical Skills:
    Strong problem-solving capabilities and attention to detail.
    Ability to debug and troubleshoot efficiently.
    Communication and Collaboration:
    Effective written and verbal communication skills.
    A team player mindset with eagerness to learn and contribute.
    Good-to-haves:
    Experience with frameworks like FastApi, Nextjs.
    Exposure to cloud platforms such as AWS, Azure, or Google Cloud.
    Understanding of CI/CD pipelines and software testing practices.

    Application procedure: send your CV to recruiting@innovexsolutions.co.ke Subject; Software Developer Intern Application Deadline 21st January 2025

    Apply via :

    recruiting@innovexsolutions.co.ke

  • Customer Experience Officer

    JOB SUMMARY

    The Customer Experience Officer will ensure timely and efficient service, addressing customer issues with innovative solutions. The ideal candidate should be enthusiastic, able to learn the system independently, and willing to work overtime when necessary. Strong organizational and time management skills are essential. Additionally, the officer will occasionally collaborate with the sales department.

    Job Responsibilities:

    Receiving calls, registering clients’ issues and responding to them in a satisfactory manner.
    Monitor Hela Pesa live chat and responding to clients’ in a satisfactory manner.
    Professionally respond to client queries on social media platforms.
    Assist clients’ in downloading Hela Pesa app and help then in registering for Hela Pesa products.
    Deliver qualityservice to ensure maximumclient satisfaction.
    Continuously PromoteHela’s products and services to clients while in contact with them.
    Capture customers’ detailson Hela Pesa Customer servicesystem and followup to ensure all issues are fully resolved.
    Manage customer complaints and refer them to other relevant team members for further action.
    Analyze customercare issues and prepare requiredreports.
    Identify opportunities to continuously improveclients’ experience.
    Effectively manage Clients’ issues to maximize their experience.
    Supporting sales and marketing team by following up on assigned clients’ issues.

    Competencies

    Outstanding communication skills.
    Excellent interpersonal skills.
    Professional phone mannerism/ etiquette.
    Attention to details.
    Ability to follow through tasks.
    Ability to multi task.
    Team player

    Qualifications

    Degree in any business-related field.
    At least two-year working experience in customer care.
    Good knowledge of the Microsoft Office package including Word, Excel, Outlook &PowerPoint.
    The capacity to workwell under high pressure working environment.
    Willingness to work on flexible hour’s i.e.in the evenings and weekends when necessary.

    Interested and qualified candidates should forward their CV to: helapesa.co.ke/career/ using the position as subject of email.

    Apply via :

  • Collections Officer

    Responsibilities:

    Conduct follow-ups with clients on overdue loans through calls, messages, and field visits.
    Maintain accurate records of loan repayments and collection progress. 
    Address client concerns, offering solutions for repayment.
    Report on collections and escalate issues when necessary.
    Negotiate payment plans and assist clients with payment solutions that suit their financial situation.
    Maintain accurate records of collections, payments, and client interactions.
    Monitor client accounts for any payment discrepancies and follow up accordingly.
    Develop and implement strategies to reduce outstanding debts.
    Ensure compliance with relevant legal regulations and company policies during collections.
    Provide regular reports on collection status and recovery performance to management.
    Assist in training clients on managing their finances and maintaining good credit standing.
    Strong communication and negotiation skills.

    Requirements:

    Ability to work independently and manage multiple accounts.
    Prior experience in collections or customer service is an advantage.
    A positive attitude and problem-solving mindset.

    Send your CV and cover letter to recruitment@baroncapital.co.ke by 3rd January 2025

    Apply via :

    recruitment@baroncapital.co.ke

  • Branch Administrator

    Branch Administrator

    About role
    Responsibilities:

    Loan Processing: Manage loan applications efficiently, ensuring timely approvals and disbursements in line with company policies.
    Collections: Oversee the collection of overdue payments, maintaining strong client relationships to ensure timely repayment and minimizing defaults.
    Customer Support: Provide exceptional customer service to both new and existing clients, responding to inquiries and offering tailored solutions. to meet their needs.
    Branch Operations: Ensure smooth daily operations at the branch, ensuring compliance with company policies and industry regulations. 5. Relationship Building: Cultivate long-term relationships with clients, providing personalized support and ensuring their financial needs are

    “The Branch Administrator will play a key role in met, fostering loyalty and repeat business.

    ensuring the smooth running of branch operations. This includes managing loan processing, overseeing collections, providing customer support, and building lasting relationships with clients. The ideal candidate will have a keen eye for detail, excellent organizational skills, and the ability to interact effectively with clients and colleagues.”
    Location: Ngong

    Requirements:

    A degree or diploma in Business Administration, Finance, or a related field.
    Previous experience in a microfinance or banking environment is preferred.
    Strong organizational skills and the ability to manage multiple tasks efficiently.
    Excellent communication skills, both written and verbal.
    Customer-oriented with a strong commitment to service excellence.
    Basic knowledge of loan processing and collections is an advantage.
    Ability to work under pressure and meet deadlines.

    Send your CV and cover letter to recruitment@baroncapital.co.ke with the subject line “Branch Administrator Application”
     

    Apply via :

    recruitment@baroncapital.co.ke

  • Sales & Marketing Internship

    Sales & Marketing Internship

    Position Overview:

    We are looking for a motivated and enthusiastic intern to join our Sales and Marketing team. The ideal candidate will assist in supporting our sales and marketing efforts, gain exposure to industry best practices, and contribute to projects that drive business growth. This internship will provide an opportunity to work closely with senior professionals and enhance your skills in communication, research, and strategic planning.

    Key Responsibilities:

    Sales Support: Assist the sales team in tracking leads, managing customer relationships, and following up on prospects.
    Market Research: Conduct research to gather insights into market trends, customer preferences, and competitor activities.
    Social Media Management: Help create, schedule, and monitor social media posts across platforms like Instagram, LinkedIn, and Facebook.
    Content Creation: Assist in developing marketing content such as blog posts, email newsletters, and promotional materials.
    Campaign Management: Support the execution of marketing campaigns, including tracking performance, compiling reports, and suggesting improvements.
    Customer Engagement: Respond to customer inquiries, schedule meetings, and support the development of client relationships.
    Data Analysis: Analyze sales and marketing data to evaluate the success of strategies and make recommendations for future campaigns.

    Qualifications:

    Currently pursuing a degree in Business, Marketing, Communications, or a related field.
    Strong written and verbal communication skills.
    Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
    Basic knowledge of social media platforms and marketing tools (Hootsuite, Mailchimp, Google Analytics).
    Ability to work independently and as part of a team.
    A creative, proactive, and detail-oriented mindset.

    Interested and qualified candidates should forward their CV to: careers@hostmasters.co.ke using the position as subject of email.

    Apply via :

    careers@hostmasters.co.ke

  • Finance Intern

    About the Role:

    We are seeking a motivated and detail-oriented Finance Intern to join our dynamic team. The ideal candidate will gain hands-on experience in financial operations, reporting, and analysis while supporting the finance department in day-to-day activities. This internship offers an excellent opportunity for learning and career growth in a professional environment.

    Key Responsibilities:

    Financial Reporting and Documentation:

    Assist in preparing and maintaining financial reports, spreadsheets, and presentations.
    Update and manage accurate financial records and ensure compliance with company policies.

    Accounts Payable/Receivable Support:

    Process invoices, receipts, and payments in a timely manner.
    Reconcile accounts and assist in resolving discrepancies.

    Budget and Forecasting Assistance:

    Collaborate with the team to support budgeting and forecasting activities.
    Help in tracking actual expenses against budgeted amounts.

    Audit and Compliance:

    Support internal and external audits by preparing relevant documentation.
    Ensure adherence to company financial policies and procedures.

    Data Entry and Analysis:

    Input and validate financial data in accounting software and systems.
    Conduct basic financial analysis and present insights to the finance team.

    Administrative Support:

    Assist with administrative duties related to finance operations.
    Manage and organize financial documents and correspondence.

    Qualifications and Skills:

    Education: Recently completed a degree in Finance, Accounting, Economics, or a related field.
    Technical Skills: Proficiency in Microsoft Excel; familiarity with accounting software (e.g., QuickBooks) is an added advantage.
    Analytical Skills: Strong attention to detail and excellent numerical and analytical abilities.
    Communication: Effective written and verbal communication skills.
    Organization: Ability to manage multiple tasks, prioritize workload, and meet deadlines.
    Teamwork: A collaborative mindset with a willingness to learn and contribute to team goals.

    Application procedure: send your CV and Certificates to recruiting@innovexsolutions.co.ke Deadline 31st December 2024

    Apply via :

    recruiting@innovexsolutions.co.ke

  • Salesperson

    RESPONSIBILITIES

    They create engaging content tailored to each platform, track performance metrics, and foster community interaction through comments and direct messages. On TikTok, they leverage trends, while on Facebook, they manage posts, ads, and groups.
    They ensure smooth transaction processes by managing payment gateways, monitoring orders, and addressing payment-related issues, while also upselling or cross-selling during transactions.
    They produce product images, videos, blog posts, and promotional content aligned with brand voice, aimed at driving engagement and sales.
    They provide support by answering inquiries, resolving issues, and offering personalized recommendations to enhance customer satisfaction and loyalty.
    Any other added responsibility.

    Education & Experience

    Relevant Business Degree(Marketing or business)
    Must have at least (1)one years’ relevant experiences
    Good communication skills
    Proficiency in Microsoft Office (Outlook, Excel, and Word).

    Interested and qualified persons are required to submit their CV and application letters together with their testimonials to hr@helacapitals.com.Quote expected salary. The interviews will be on a rolling/continuous basis

    Apply via :

    hr@helacapitals.com.Quot

  • Salesperson

    RESPONSIBILITIES

    They create engaging content tailored to each platform, track performance metrics, and foster community interaction through comments and direct messages. On TikTok, they leverage trends, while on Facebook, they manage posts, ads, and groups.
    They ensure smooth transaction processes by managing payment gateways, monitoring orders, and addressing payment-related issues, while also upselling or cross-selling during transactions.
    They produce product images, videos, blog posts, and promotional content aligned with brand voice, aimed at driving engagement and sales.
    They provide support by answering inquiries, resolving issues, and offering personalized recommendations to enhance customer satisfaction and loyalty.
    Any other added responsibility.

    Education & Experience

    Relevant Business Degree(Marketing or business)
    Must have at least (1)one years’ relevant experiences
    Good communication skills
    Proficiency in Microsoft Office (Outlook, Excel, and Word).

    Interested and qualified persons are required to submit their CV and application letters together with their testimonials to hr@helacapitals.com.Quote expected salary. The interviews will be on a rolling/continuous basis

    Apply via :

    hr@helacapitals.com.Quot

  • Senior Manager, Finance

    The Senior Manager, Finance, at Generation Programme Kenya oversees the organization’s financial operations and ensures its financial health. This role requires technical expertise, strategic thinking, and leadership skills. The Senior Manager will lead the finance team, providing guidance and collaborating with other departments to align financial goals with organizational objectives. Key responsibilities include analyzing financial performance, offering strategic insights to senior management, and implementing internal controls to effectively manage risks.

    Roles & Responsibilities:

    Strategic Support

    Collaborate with the Senior Management Team to develop long-term financial plans and projections that align with GPK’s strategic goals.
    Ensure GPK’s long-term financial sustainability by identifying potential revenue streams, diversification opportunities, and cost-saving measures.
    Lead collaborative budgeting processes to align financial resources with program priorities, ensure an accurate reflection of work plans, and analyze budget utilization to address variances with actionable solutions.
    Oversee and manage all aspects of cash flow, ensuring efficient handling of cash inflows and outflows to meet organizational financial obligations.
    Develop and implement financial strategies, policies, and procedures to support the organization’s goals and objectives.
    Develop, implement, and monitor internal control procedures to safeguard company assets and ensure accurate financial reporting.
    Direct and cultivate a high-performing team by promoting a collaborative atmosphere that encourages motivation and continuous growth.

    Financial Planning and Analysis

    Manage the development and implementation of annual budgets, financial forecasts, and long-term financial strategies to ensure alignment with the GPK’s objectives.
    Evaluate financial data to uncover trends, discrepancies, and areas for enhancement, delivering actionable recommendations to the Senior Management Team.
    Design and maintain intricate financial models that facilitate informed decision-making across different business units.
    Produce precise and timely management reports that analyze operational costs.
    Collaborate with cross-functional teams to provide financial insights that aid in strategic planning, including evaluations of funds and potential acquisitions.
    Continuously refine GPK’s financial processes and systems to improve efficiency, accuracy, and reporting capabilities.

    Financial Reporting

    Donor Reporting

    Ensure compliance with donor financial requirements, reporting obligations, and audits for grant-funded projects to uphold financial integrity and accountability.
    Collaborate with relevant stakeholders, including Generation Global, to create customized reporting templates in the finance system that meet donor-specific needs while adhering to organizational standards.
    Prepare accurate and timely donor financial reports as per specific requirements outlined by GPK’s donors.
    Conduct training sessions with the finance team to ensure an understanding of donor financial requirements and the customization process for reporting templates.

    Internal Reporting

    Implement regular financial reporting schedules to provide the Senior Management Team (SMT) with up-to-date financial summaries, including budget vs. actuals, cash flow, and key financial metrics.
    Develop standardized financial report formats for consistency and ease of interpretation, enabling SMT to track trends and variances effectively.
    Incorporate forward-looking financial projections into reports to provide insights into future financial scenarios, potential challenges, and funding needs.

    Month-end close (MEC) procedures

    Create a standardized and adhere to a month-end closing checklist outlining all required tasks (e.g., account reconciliations, accruals, and expense verification).
    Utilize real-time data tracking and analytics to monitor account balances, expense entries, and other financial metrics throughout the month for a reduced workload at month-end.

    Audit and Statutory Compliance

    Ensure proper administration of payroll and all statutory obligations
    Oversee annual statutory audits
    Prepare checks and balances to ensure statutory compliance across the organization
    Work with accounts to prepare data for internal and external audits
    Provide up-to-date tax and statutory changes and updates in policy

    Any other duties as assigned by the supervisor from time to time.

    Person Specification

    Knowledge, Qualifications, and Experience

    Bachelor’s degree in either Business Administration, Finance, Accounting, Strategy, or any other business-related field from a recognized institution.
    Minimum 10 years experience in finance
    Must be a qualified accountant with relevant professional qualifications such as Certified Public Accountant (CPA-K) or ACCA with a valid certificate.
    Professional risk manager (PRM/PMI) certification is an added advantage

    Skills, Abilities, and Personal Qualities

    Strategic Thinking: Ensures financial goals are strongly aligned with organizational objectives.
    Leadership and Team Management: Demonstrates the ability to lead teams effectively and foster a collaborative environment.
    Interpersonal Skills: Strong ability to collaborate with teams across functions, enhancing teamwork in achieving common goals.
    Problem-Solving and Critical Thinking: Capable of making informed decisions based on thorough analysis of data and stakeholder input. Additionally, strong analytical skills with proficiency in data analysis tools (such as MS Excel and PowerBI).
    Attention to Detail: Ensures accuracy and thoroughness in all tasks.
    Results-Oriented: Focused on delivering the desired outcomes efficiently.#
    Time Management Skills: Proficient in prioritizing tasks and managing time effectively to meet deadlines while maintaining quality.

    INTERESTED candidates please submit your applications to genkcareers@generation.org attaching your latest resume and cover letter. The deadline for submissions is 16th December 2024. Kindly indicate in the Email subject: Senior Manager, Finance. Only shortlisted candidates will be contacted.
     

    Apply via :

    genkcareers@generation.org