Company Founded: Founded in 2010

  • Finance Manager

    Finance Manager

    Job Summary
    He/she is will be in charge of overall management and coordination of the finance and accounting department in all aspects of reporting, budgeting, final accounts and liaison with auditors
    KEY RESPONSIBILITIES

    Regularly present and report clear, timely and accurate information on the financial performance of the company to support decision-making by Director.
    Ensure company’s compliance with all tax and other statutory financial requirements.
    Analyze business and financial performance to identify and advise directors on opportunities to improve financial performance and the company’s cost structure.
    Effectively identify, communicate and manage potential future risk.
    Timely advice on investment opportunities and strategies to improve revenue and reduce costs.
    Keep Eden Heights informed of emerging trends and value adding practices in finance and accounting.
    Advise and manage Company budget to avoid budget underage and overage.

    REQUIREMENTS

    A degree in Business Administration, Finance, or Accounting, or equivalent business experience.
    5+ years and above in a managerial position
    CPA is required
    ICPAK membership

    SKILLS & ATTRIBUTES

    Strong leadership skills
    Strong organizational skills.
    Dependable with strong sense of accountability.
    Energetic self-starter who demonstrates strong resourcefulness and personal initiative.
    Strong oral and written communication skills.
    Adaptable and comfortable in fast-changing start-up environment. Comfortable in uncertain and/or ambiguous situations.
    Uncompromising integrity.

  • Pharmaceutical Technologist 

Nurse 

Clinical Officer

    Pharmaceutical Technologist Nurse Clinical Officer

    Main Purpose: Reporting to the Administrator, the successful candidate will help in running the day to day operations of the Pharmacy in line with the professional practice, regulations and laws of the land.
    To provide comprehensive pharmaceutical service to patients and other customers as requested.
    Duties and Responsibilities shall include but not limited to:

    Prepare medications by reviewing and interpreting physician orders; detecting therapeutic incompatibilities.
    Dispense medications by compounding, packaging, and labelling pharmaceuticals.
    Controls medications by monitoring drug therapies; advising interventions.
    Provide pharmacological information by answering questions and requests of health care professionals; counselling patients on drug therapies.
    Develop hospital staff’s pharmacological knowledge by participating in clinical programs; training pharmacy staff, interns, and nurses.
    Protect patients and technicians by adhering to infection-control protocols
    Maintain safe and clean working environment by complying with procedures, rules, and regulations.

    Job Requirements

    Diploma in Pharmacy from a recognized institution
    Registration with the Pharmacy and Poison Board.
    Minimum of one year relevant experience Customer friendly.
    Ability to multitask
    Transparent and honest

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  • Laboratory Analyst

    Laboratory Analyst

    As a member of the Technical team, you will report to the Laboratory Shift Supervisor and you will be responsible for ensuring that all samples are received and analyzed as per set standards and procedures.
    The main duties will include but are not limited to:

    Receiving and sorting of samples numerically
    Analyzing samples using analytical instruments in compliance with set Standard Operating Procedures & Quality Control/ Quality Assurance standards
    Monitoring of consumables stocks and reporting discrepancies to the Supervisor
    Inspecting of laboratory equipment before use
    Operating laboratory equipment in accordance with authorized design and technical limits
    Ensuring all sample data is available in the system for use
    Ensuring good housekeeping practices and sample archiving/disposal

    To succeed you will have:

    A minimum of a Diploma in Analytical Chemistry or a related field
    At least 2 years’ experience in an industrial analytical laboratory
    Good written and verbal communication skills
    Good computer skills with ability to manipulate spreadsheets
    A good understanding of workplace Health, Safety and Environmental procedures
    A demonstrable ability to work in a challenging environment with a multinational workforce

    If you believe you have the appropriate skills and want to work for this progressive organization, we encourage you to apply to the Laboratory Superintendent online

  • Key Accounts Manager- Fresh Produce

    Key Accounts Manager- Fresh Produce

    Job Description: 
    M-shamba is a leading disruptive agricultural technology provider that works directly with smallholder farmers in supporting production processes and market access while strictly adhering to the requisite food safety standards. With a network of over 78,000 farmers across Kenya, we are the most reliable provider of fresh produce to both local and international off-takers. We are seeking a dynamic and confident Key Account Manager with extensive experience in Fresh produce or FMCG to service our local and international customers and ensure our service levels exceed our customers’ expectations.  The role reports directly to Senior Manager, Key Accounts and is integral to the strategic achievement of the organizations objectives.
    Responsibilities & Duties: 

    Maintain regular contact with specific customers locally and internationally and troubleshoot in areas if required
    Excellent customer relationship management and development of new/extended sales channels
    Provide marketing/sales/product information to existing/potential customers
    Identify and target business development opportunities in local and export markets. Visit existing/potential customers to make presentations to maintain, enhance or gain business
    To undertake all Hygiene, Quality and Environmental responsibilities to ensure that company standards on food safety are met and surpassed
    Implement and support M-shamba’s business strategy in commodity production and market access for smallholder farmers
    Contribute to business improvement initiatives with all stakeholders to ensure products are delivered in full, on time and in specification to meet our customer expectations with a focus on delivering value to the smallholder farmers.
    Experience in either supply and/or sales in the agricultural or horticulture industry, will be highly regarded

    Qualifications: 

    The role ideally requires a Fresh Produce or FMCG professional with 2-5+ years’ experience from sales, business development, and agronomy or account management. 
    Experience in dealing with the Fresh Produce Export Market and Smallholder Farmers with demonstrated success in relationship building and growing an FMCG type category in the fresh food industry will be highly regarded. It is favorable that the candidate will have food safety certifications knowledge, farms audit and commodity export experience.
    Strong influencing and negotiation skills are essential.  You will enjoy working with a peer group that is passionate about what they do within a successful culture.   It would be expected that the successful applicant will have a tertiary qualifications with a marketing/business/commerce/ horticulture or similar focus.
    This is a very hands-on role working within a highly motivated and busy Team. Enthusiasm with a positive pro-active attitude with proven problem solving skills is a must as well as being able to demonstrate strong initiative with the willingness to further develop your career in account management within the business. 
    Experience in customer-facing sales skills will be essential
    Knowledge on digital agriculture technologies is an added advantage.

  • Repair Supervisor (Kisumu)

    Repair Supervisor (Kisumu)

    Reports to: Repair centre product Manger
    Location: Distribution Centre
    Purpose: As BBOXX continues to scale its business the equipment refurbishing workload is significantly increasing at distribution centres. A Repair Supervisor will manage the repair team and logistics officer in the repair room and will be a single report to the Repair centre Product manager (line) and the country managing director (operational). Supervisor will be responsible for repair technician performance, through put, quality of repairs and reporting duties.
    Responsibilities:

    Supervision of all aspects of the testing, repair and refurbishment process.
    Scheduling and monitoring of Technician activities
    Ensuring all processes conform to BBOXX policies and procedures
    Monitoring, implementation and recording of quality control processes
    Supervise and account for all stock management within Technical Department
    Training, coaching, development and appraisal of direct Technician reports.
    Reporting of any relevant issues, concerns, desired improvements, corrective actions, etc., to line Manager.
    Assist line manager and HR department in recruitment and disciplinary processes.
    Monitor repair centre through put and suggest improvements
    Manage the disposal process
    Lead fire investigations along with the retail team in case of any fire incident and provide a report to the line manager and device team.
    Assist Repair technicians for product state change for products in the wrong product state

    Description of tasks:

    Daily team meeting to review, allocate and agree tasks.
    Prioritize activity daily and direct Technicians duties.
    Communicate with Manager any issues that are or might affect departmental performance and for immediate remediation.
    Monitor and report any variance from BBOXX procedures including but not limited to repair process, refurbishment and stock.
    Follow up monitored units with the retail team
    Ensure the inventory of refurbish in for all products and main stock spare parts are updated in ERP at all times  
    Ensure we dispose on monthly basis to clear the disposal location.
    Ensure adherence to quality control policy through inspection and checks on products available for reissue and monitoring of longer-term QC testing of solar charged CU’s.
    Manage daily stock movements and stock locations and report any discrepancies’ immediately to the line Manager.
    Act as mentor for Team and assist in training, development and assessment of Technicians through daily monitoring of their work performance.
    Ensure that all BBOXX reporting is timely, accurate and relevant. Work with BBOXX specialists to continually improve monitoring and performance data and reports.
    Advise line Manager of existing or future anticipated Technical HR requirements in anticipation of change in workloads, peaks in activity, etc.
    At least 20% of the repair supervisor time will be spent doing refurbishments to better understand the processes and be able to guide the repair team.
    Monitor spares and tools and ensure the repair team has all they need to carry out their duties. 

    Person Specification

    Technical degree (Electronics engineering or related subjects)
    Three year of experience in a technical position
    Problem solving skills and ability to understand new concepts
    Experience managing a team desirable
    Desire for self-improvement and career progression
    Proficient at using Microsoft computer software
    Resilient to stress with a positive attitude
    Honest and hardworking
    Organised
    Good communicator both up and down
    Big BBOXX smile!

  • Strategic Customer Success Manager 

Customer Success Manager

    Strategic Customer Success Manager Customer Success Manager

    Angaza technology empowers distributors to make life-changing products accessible and affordable to individuals in emerging markets, even those who live on less than $2 per day. With affordable access to livelihood necessities like solar lights and clean cookstoves, people without access to credit or traditional banking services can start on a path to financial inclusion.
    Role Objective:
    Ensure the overall success of Angaza’s customers by serving as their trusted advisor and helping them optimize their use of the Angaza software platform to fit their Pay-As-You-Go operational model.
    Role description:
    Angaza’s Strategic Customer Success Manager is the face of Angaza for strategic customers and is responsible for orchestrating a superior customer experience. This position joins a team of other CSMs who  focus on ongoing relationship-building and proactive customer management activities. Our Success team promotes overall customer satisfaction and product adoption through optimizing the value our customers gain from the Angaza platform. This role will be responsible for independently managing a portfolio of strategic customers, owning their successful onboarding, and ensuring their happiness and success with Angaza’s comprehensive suite of software tools. This role is based in Nairobi, Kenya with occasional international travel and reports to the Director of Customer Experience.
    Requirements

    BS/BA degree
    Minimum of 7 years experience managing relationships with enterprise customers, preferably for a software or technical product
    Experience in engaging on strategic levels with customer contacts ranging from operational levels up to and including C level executives
    Demonstrated track record of managing and nurturing B2B customer relationships and retaining accounts; experience in a start-up context a strong plus
    Experience with managing multiple projects simultaneously at various stages
    Experience living and working in an emerging market
    Comfort with technology and digital tools
    Flexibility to travel internationally at least once per quarter
    Ability to represent Angaza at industry events and with existing customers
    Outstanding written and spoken language ability
    Excellent attention to detail
    Enthusiasm for a fast-paced, high-performing start-up work environment
    Experience using a CRM to log activities and manage customer communications
    French language proficiency will be an added advantage

    Responsibilities:
    Onboarding + Training

     Works closely with Angaza’s Growth team on account strategy and partner handoff
    Work with Sales Specialist and Training team to transition new customers from the sales pipeline into the Customer Success phase
    Onboard and train additional account users via demos, presentations, collateral, and webinars
    Onboard and provide training to customers to ensure they are engaged with the product and the product is optimized for their operational model
    Educate existing customers on new features as they’re rapidly added to the Angaza platform

    Maintain and Increase Software Adoption

    Help our customers optimize their use of our platform to effectively sell Pay-As-You-Go products
    Establish productive, professional relationships with key personnel in assigned customer accounts
    Effectively communicate the value of the Angaza platform via scheduled meetings and business reviews
    Become an expert in Angaza’s software products and provide recommendations to suit varying customer needs
    Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company and customer personnel
    Proactively assesses, clarify, and validate customer needs on an ongoing basis
    Work with Customer Support, Growth, and Product to articulate and monitor customer requests and feedback through the appropriate channels

    Other

    Work with the Marketing team to solicit testimonials, case studies, and other customer-centric sales collateral
    Carefully maintain the company CRM as a repository of customer information

    To Apply: Send us your résumé and a detailed cover letter using the form below. Note that applicants must send a cover letter to be considered. Due to application volume, we will only be able to follow up with the most promising candidates. We plan to fill this position quickly, with a start date as soon as possible.

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  • Crane Operator

    Crane Operator

    As a member of the Maintenance Team, you will be responsible for ensuring safe and efficient operation of assigned equipment and will report to the Fixed Plant Supervisor.

    The main duties will include but are not limited to:

    Carrying out accurate rigging studies
    Carrying out monthly and quarterly inspections of lifting equipment
    Operation of all BTL mobile lifting equipment as required and according to manufacturers specifications
    Ensuring BTL mobile and vehicle loading cranes are set up and operated as per manufacturers specifications
    Ensuring correct and safe use of rigging equipment
    Following set safe machine operating procedures legislation and policies and ensuring compliance with all safety requirements.
    Ensuring all maintenance requests are attended to professionally and promptly
    Ensuring Fixed Plant Supervisors and other stakeholders are kept informed of equipment availability

    To succeed you will be required to possess:

    A minimum of a Government Trade Test – Certificate 1 in any engineering discipline
    A minimum of 5 years’ experience operating cranes of minimum 60t capacity
    A valid Kenyan driving license class BCE
    A valid Kenyan heavy commercial equipment license (special endorsement for crane)
    A high level of interpersonal skills
    A “can do “ attitude
    Resilience and Resourcefulness
    Good presentation, well spoken and have strong work ethics
    Accuracy in record keeping and time keeping
    Knowledge of safety standards and a willingness to use protective clothing
    Deftness and attention to detail
    Proficiency in written and spoken English

  • Reporting and Communications Consultant – Nairobi

    Reporting and Communications Consultant – Nairobi

    Background

    UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and security.

    It Envisions a Multi-year And Multi-country Programme Of Work, Supported By Global And Regional Activities Linking Normative And Technical Work On Gender Statistics At The Global Level To The Regional And National Levels Through Three Interlinked Areas Of Work

    Making Every Woman and Girl Count (Women Count hereafter) is UN Women’s global gender data programme, operating within UN Women’s Research and Data section. Women Count aims to affect a radical shift in the availability, accessibility and use of data and statistics on key aspects of gender equality and women’s empowerment.

    Building a supportive policy and institutional environment for the localization and effective monitoring of the Sustainable Development Goals (SDGs);
    Increasing the quality, comparability and regularity of gender statistics to address national data gaps and meet reporting commitments under the SDGs; and
    Ensuring that gender statistics are accessible to users in governments, civil society, academia and the private sector, to strengthen adequate demand for their production.

    Women Count has a strong presence in the East African region, with the regional project for East and Southern Africa (ESA), and pathfinder projects underway in Kenya, Tanzania and Uganda. Given the strong results emerging out of programme implementation in these countries, there is a need to capture, package and share results, with key stakeholders as part of the reporting process, as well disseminate them as stories and messages to the general public.

    Duties And Responsibilities

    Under the direct supervision of the UN Women Statistics Specialist- Gender in ESARO, and the oversight of the Outreach Specialist- Women Count in UN Women Head Quarters, the consultant will support the pathfinder countries in East Africa in reporting and communications for the Women Count Project in East and Southern Africa. The consultant will:

    Capture and enhance stories of progress emerging out of the projects in ESA, Kenya, Tanzania and Uganda:

    Review quarterly and annual reports, workplans and other sources to identify results that can be shared;
    Develop public-facing narratives based on quarterly reports, to share progress in project implementation with external audiences;
    Identify formats and media platforms for communicating results and knowledge emerging from the projects to diverse audiences, such as video, infographics, postcards, briefs, etc.;
    Draft impact stories to be shared as features in the Women Count Data Hub;
    Contribute to the review and finalization of the Donor Annual Report, particularly to the sections where ESA countries are featured;
    Review and prepare final presentations generated for Women Count in the region especially for dissemination purposes in launches and technical meetings;
    Contribute content to the Women Count quarterly newsletter.
     

    Coordinate The Production Of Knowledge Products

    Develop a publication plan for ESA, Kenya, Tanzania and Uganda, to be shared with HQ, taking into account the products identified as effective ways to communicate results emerging from the projects;
    Develop advocacy and knowledge products based on project results in formats identified and agreed upon;
    Ensure quality assurance of the ESA, Kenya, Tanzania and Uganda knowledge products, liaising with the Women Count Outreach Specialist and finalization of content of knowledge products;
    Assist in procuring the services of designers, editors and other vendors as needed, and liaise with vendors on production and logistics, to ensure the knowledge products are developed in line with Women Count branding guidelines;
    Support adequate storage and dissemination of knowledge products to ensure broad reach.
     

    Expected Deliverables

    Develop Communication Plan: Containing detailed work-plan specifying activities and timelines agreed with UNWomen regional advisor in consultation with Women Count focal points; This is expected to be delivered in five days after assuming duty.
    Capture and enhance stories and presentations of progress emerging out of the projects in ESA, Kenya, Tanzania and Uganda;

    Review quarterly reports for Q4 2019, annual report 2019 and Q1 2020 – develop and capture stories for women count;
    Contribute towards production of Donor Annual Report, particularly to the sections where East Africa countries are featured.

    Review and improve presentations generated for Women Count dissemination and advocacy platforms;
    Coordinate and support production of knowledge products

    Develop a publication plan;
    Quality assurance of knowledge products;
    Develop advocacy and knowledge products based on project outcomes.

    The work of the consultancy is expected to be delivered over a period of six months from February 2020 to July 2020. The consultant will be paid a standard monthly rate for the work described in detail in above. Tasks, except for the communication plan, will be executed continuously over the six-month period. This will not be a full-time engagement in Kenya, the consultant may travel to Uganda and Tanzania as when necessary but will work online in other instances.

    Competencies

    Integrity

    Core Values:

    Demonstrate consistency in upholding and promoting the values of UN Women in actions and decisions, in line with the UN Code of Conduct.
     

    Professionalism

    Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.
     

    Cultural Sensitivity And Valuing Diversity

    Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff;
    Demonstrate an international outlook, appreciating difference in values and learning from cultural diversity.
     

    Core Competencies

    Awareness and Sensitivity Regarding Gender Issues;
    Accountability;
    Creative Problem Solving;
    Effective Communication;
    Inclusive Collaboration;
    Stakeholder Engagement;
    Leading by Example.

    Please visit this link for more information on UN Women’s Core Values and Competencies: http://www.unwomen.org/-/media/headquarters/attachments/sections/about%20us/employment/un-women-employment-values-and-competencies-definitions-en.pdf

    Functional Competencies

    Excellent writing ability in English;
    Excellent communication ability in English;
    Ability to creatively capture project achievements and success stories;
    Create power-point presentations that effectively communicate program achievements;
    Ability to plan and effectively and efficiently implement a work program within the context of tight deadlines.
     

    Education

    Required Skills and Experience

    Graduate degree in media/communications, development studies, gender, international relations, or a related field. A post-graduate qualification will be an advantage.
     

    Experience

    Minimum of 5 years of professional experience combined at national and/or international levels in advocacy, outreach and communications;
    Previous experience coordinating strategic outreach on gender equality advocacy products and/or major institutional reports required;
    Experience working with media outlets, journalists and social media tools.
     

    Languages

    Fluency in English is required;

    Knowledge of the other UN official working language, especially French or Spanish, is an asset.

    UNWOMEN is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

    UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

    UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

  • Human Resource Officer

    Human Resource Officer

    Position Summary:
    The Human Resources Officer is responsible for the implementation of human resources processes in support of the achievement of the organization objectives. S/he will provide support to Human Resources functional areas including recruitment, employee relations, performance management, benefits administration, compensation, HRIS, Learning and development, separation processes and administration.
    Essential Job Responsibilities:

    Coordinating staffing plans and perform full cycle recruitment activities for positions in the organization portfolio through posting jobs, interviewing, reference checks and contracting processes.
    Ensuring maintenance of recruitment best practices within the recruitment cycles and continuously review the effectiveness and quality of recruitment policy, procedures and strategies
    Developing HR strategies, policies and procedures that guide the management of employees to govern management of human capital.
    Assist in the implementation of HR policies and procedures and advice on employee’s issues related to routine personnel administration activities to include employee attendance, discipline, leave, probationary period, insurance scheme.
    Supporting Project directors in administering Human Resource plans within the projects
    Coordinating staff on boarding and exit plans processes.
    Management of the staff files and records and ensuring all required documents are submitted accordingly.
    Management of employment contracts as guided by the organization policies and existing national legislation.
    Management of employee benefits such as medical, GPA and provident fund,.
    Support organization and project based audits for HR relevant sections
    Oversee updating of the HRIMs systems and generate routinely required reports.
    Coordinate processing of the staff payroll and payment of relevant statutory payments.

    Knowledge and Experience:

    A degree in Human Resources Management or Business Administration or related field with at least five years’ experience in a similar position.
    Professional Certification in Human Resource Management
    Member of IHRM Kenya
    Previous experience in NGO’s preferred.
    Ability to manage large volume of work independently, accurately and in a timely manner
    Solid communication skills and decision-making capabilities based on analytical skills and critical thought processes.
    Proficiency in MS Office and HR Information Management systems is required.

  • Marketing Trainee 

Customer Experience Manager

    Marketing Trainee Customer Experience Manager

    Our client is looking for a Marketing Trainee, whose job purpose will be to acquire, build, retain and develop a strong customer base in line with the company strategy.
    Responsibilities

    Acquire, build and develop strong customer relationships with respective accounts.
    Understand and meet customers’ requirements in regards to customer specifications.
    Process customer orders following leads or requests for orders from the customers.
    Ensures issues of customer complaints are addressed and timely feedback given to customers.
    Prepare various sales performance reports including forecasts and sales trends.

    Requirements

    Must have attained a degree in Sales and Marketing or a business-related course from a recognized institution
    Proficiency in Russian language
    Extensive Computer Knowledge
    Excellent communication and interpersonal skills

    Location of role – Kitengela with occasional travels to Eldoret and Nakuru. The successful candidate will travel to Russia when need arises hence should be in good standing with Russian Federation (No criminal record)
    Working Conditions

    Works predominantly within a comfortable office environment with occasional field travels.

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