Company Founded: Founded in 2010

  • Clinical Officer 

Receptionist 

Laboratory Technician 

Housekeeper 

Company Secretary 

Chief Executive Officer

    Clinical Officer Receptionist Laboratory Technician Housekeeper Company Secretary Chief Executive Officer

    Job Description
    Oasis Healthcare Group Limited is a group of specialist Doctors working and operating across the country since 2010 under group-based practice model. We currently have facilities in the following counties: Kisii, Nyamira, Migori, Homa Bay, Siaya, Uasin-Gishu, Kitui, Nairobi, Kakamega, Busia and Bungoma. We are looking to fill the following positions with qualified and suitable individuals willing to join us at one of our facilities.
    General Description

    Attending to clients both on clinical matters like diagnosis amongst others.

    Duties and Responsibilities

    Attend to the outpatients in the O.P Department, Wards and Casualty as the case may be and prescribe necessary medicines as available in stock and the required investigations.
    Whenever necessary, with the approval of Director of Clinical Services, carry out investigations and prescribe non-stock drugs.
    Issue Medical Certificate for sickness or fitness to join duty as per prescribed procedure.
    Assist Director of Clinical Services whenever called upon to do so for any patient or hospital related work.
    Attend to work with punctuality and dedication and not give room for any complaint from the patients.
    Report non-attendance,  late  attendance  or  any  other  misconduct  of  the  Staff  working  in his/her area to the immediate superior officer.
    Mentorship and supervision of clinical interns.
    Order and interpret diagnostic tests.
    Communicate effectively with patients and clients.
    Ensure that duties and functions are undertaken in a manner that prioritizes the safety and well-being of patients.
    Represent the department /profession/team at meetings and conferences as appropriate.
    Seek advice and assistance from the consultant/clinical director/employer with any assigned cases or  issues  that  prove  to  be  beyond  the  scope  and  professional  competence  in  line  with principles of best practice and clinical governance.

     Job Requirements 

    Diploma in Medicine and surgery
    Registered by clinical officers’ council.
    Ability to with minimum supervision.
    Ability to plan and deliver care in an effective and resourceful manner.
    Computer literate

    go to method of application »

    If  you  are  up  to  the  challenge,  possess  the  necessary  qualification  and  experience;  please  send your  Application,  CV,  copies  of  your  academic  testimonials  and  other  relevant  documents  via email to hr@oasishealthcaregroup.com quoting the job title with the town name on the email Subject.

    Apply via :

    hr@oasishealthcaregroup.com

  • Venture Manager / Senior Venture Manager 

Government Engagement Lead

    Venture Manager / Senior Venture Manager Government Engagement Lead

    Job Description
    This position will play a crucial role in implementing CCA’s venture-facing activities to support entrepreneurs who build innovative and scalable companies that contribute to accelerating universal access to cleaner cooking solutions. This position will evaluate businesses and design and oversee strategic projects to help these businesses innovate and reach scale. The Venture Catalyst is part of the larger Market Strengthening Program, which aims to demonstrate the viability of commercially attractive and scalable business models to deliver high-impact clean cooking solutions by developing – and implementing – a range of interventions aimed at businesses, markets, and consumers. The Market Strengthening Program has three components:

    The Venture Catalyst aims to provide a broad range of specialized support to selected companies, solidifying their commercial viability, enhancing their investment-readiness, and facilitating access to growth capital. The venture portfolio currently includes 30 companies operating in 14 countries.
    The Demand Catalyst aims to increase consumer demand for clean cooking through interventions that help to elevate the issue of clean cooking amongst potential consumers and facilitate affordability and availability of solutions.
    The Market Catalyst focuses on market-level interventions that improve the enabling environment for companies and catalyze investment. To achieve these goals, the Market Catalyst generates market intelligence to address information asymmetries, develop policy briefs and other targeted tools, host curated convenings, and design targeted engagements to support relevant stakeholders, namely investors and policymakers.

    This position will be an integral member of CCA’s venture-facing team and will contribute to the Venture Catalyst as well as to other venture-facing initiatives of the Market Strengthening team, in close collaboration with others across CCA.
    Location
    This is a global full-time position with working hours that are aligned with Washington D.C., USA or Nairobi, Kenya. Candidates applying for a position in the United States and the United Kingdom, where UNF has offices, will be considered for a staff position. Candidates applying for a position in all other countries will be considered for a contract position. There is a preference for candidates located in Nairobi.
    Essential Functions 
    Evaluation of companies and identification of their requirements for support

     A core component of CCA’s is to engage with businesses in the clean cooking sector. CCA is looking for skilled professionals with a demonstrated ability to build strong, transparent and trusting relationships with businesses and other key stakeholders. The right candidate should have the competencies required to assess the financial viability and scalability, investment readiness, and operational feasibility of early-stage companies. The candidate should be able to work closely with such companies to determine their gaps in terms of business strategy and market entry, sales and marketing, personnel management and development, supply chain management, R&D, financial management, and governance.

    Design, execution, oversight and portfolio management of company technical assistance projects

    Following the evaluation of companies and identification of their support requirements together with the management team, CCA will execute these projects – either by providing support to companies under Program’s ‘building block’ offering or designing customized projects
    Where third parties are relevant, CCA develops and manages procurement and relationship with these partners, conduct contract negotiations, and support/monitor project implementation. After the TA has been completed, CCA is responsible for documenting the results and impact of the project e.g., in case studies which highlight successes, challenges, and learnings. CCA is also responsible for overseeing the collection of portfolio company KPIs which enable CCA and its funders to assess their impact.

    Support investment initiatives

    As mobilizing investment is a key pillar of the team’s priorities, CCA is involved in various investment initiatives. This includes developing relationships and further cementing CCA’s position as a trusted advisor to investors, from DFIs and commercial banks to impact fund managers and HNWIs/angel investors. The venture-facing team works closely with broader Market Strengthening colleagues to identify and assess pipeline opportunities, contribute insights and market intelligence to their due diligence processes, and design and implement TA projects which align with their priorities.

    Support execution of market intelligence, convenings, and other thought leadership initiatives

    Given CCA’s role as a thought leader in private sector development and investment in the clean cooking sector, CCA contributes to various related internal and external thought leadership initiatives. This includes the development of white papers, reports, and other publications and tools, as well as the coordination of, or contribution to, CCA-hosted events and roundtables. The venture-facing team also often represents CCA by participating in sector- or investment-related roundtables and conferences organized by industry associations, development partners, and governments around the world.

    Selection Criteria
    CCA seeks candidates who can cultivate effective working relationships with people, internally and externally, from a wide variety of types of organizations, cultural backgrounds, and areas of expertise.
    Leadership qualities

    Highly ethical with integrity and resilience; leads by example.
    Openness, humility, and a collaborative style.
    Strategic thinker with a curious, innovative mindset and proactive personality.
    Clear commitment to diversity, equity, and inclusion, with a demonstrated ability to work inclusively, promote greater voice, and enhance diversity and equity within CCA and with stakeholders.
    Ability to actively listen, inspire, motivate, and empower a high performing diverse team in multiple countries.
    Collaborative approach, modelling this behavior by being part of a cohesive team and using it to bring the best out of people.
    Effective relationship builder: ability to build trust and forge consensus within and outside the organization.
    Clear, transparent, and timely decision maker.

    Specific qualifications

    Bachelor’s degree in relevant field required, with 8+ years business experience in an entrepreneurial environment, with experience in:

    Early-stage businesses or project development in relevant industries and markets.
    Accelerators, incubators, venture studio and other enterprise support programs
    Venture capital, early-stage private equity, or private debt investments
    Consulting experience in management consulting or in-house corporate strategy rolesExperience in managing and implementing donor-funded programs and projects
    Demonstrated ability to diagnose business needs and collaboratively design solutions
    The ability to think strategically, and the willingness to exercise that ability regularly with enthusiasm so as to play an integral role in developing and implementing solutions to challenging problems

    Experience and wisdom, particularly in developing markets, that conveys credibility amongst stakeholders including senior management teams of companies, investors, government officials, and other ecosystem professionals
    A high degree of internal motivation and the ability to ‘self-start’ and work effectively in a global, often remote team spread across offices and time zones; and
    Comfort with ambiguity and an interest to help shape an evolving and growing organization that seeks to play a key role in influencing the growth of a rapidly shifting sector
    Energetic and positive attitude
    Solutions-oriented and able to manage and advance multiple task and responsibilities in a dynamic, fast-paced environment 
    Attention to detail and strong organizational skills
    Problem-solver with a proactive, no-task-is-too-small nature who takes initiative
    Team-oriented, supportive work style, and able to work independently
    Excellent communicator, able to synthesize and convey complex information clearly
    Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills
    Ability to work under pressure and handle stress 
    ​High ethical standards and ability to maintain confidentiality and discretion with sensitive information
    Ability to learn new systems and collaboration platforms efficiently
    Proficiency in Office Suite (Word, Excel, Outlook, PowerPoint), with particular emphasis on ability to create compelling and professional PowerPoint materials

    go to method of application »

    Candidates should email a CV and cover letter to ventures@cleancookingalliance.org with the subject line “Application for Venture Manager/Senior Venture Manager.”

    Apply via :

    ventures@cleancookingalliance.org

    www.linkedin.com

  • Treasury Analyst

    Treasury Analyst

    Job Description
    MFS Africa is the leading digital payments hub in Africa, enabling low-cost payments across the continent. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant payment services to unbanked people. MFS Africa connects over 320 million mobile money users across sub-Saharan Africa through its platform – the MFS Hub. As a B2B company, we enable cross-border payment for mobile money operators, banks, money transfer operators, large corporate and a growing number of SMEs. Our recent partnership with Visa will soon allow us to connect the MFS Hub to Visa.net, effectively connecting African consumers and businesses to the global digital economy. As a technology fintech company, we strive to automate everything we do and run world-class back-office operations spread between Johannesburg, Port-Louis, Accra, Kampala, and Nairobi. We also have a compliance team in Johannesburg, London and Port-Louis and are regulated by the FSC in Mauritius and the FCA in the UK.
    The Role
    We seek a dynamic and motivated finance professional to join the Group Treasury team at MFS Africa. The Treasury Analyst will focus principally on anticipating working capital requirements across Beyonic wallets and ensuring fund receipts are recorded timeously and accurately in the in-house platform and the firm’s books and records. You will report into the Head of FX & Float Management who is based in London. This position will ideally be based in Nairobi, Kampala, or Johannesburg and will be a contract position for six (6) month contract position.
    The duties and responsibilities of the role will be as follows:

    Develop and maintain strong relationships with all banking and financial service providers
    Ensure all cash and bank transactions are recorded and reconciled accurately and timeously
    Monitor working capital requirements across all Beyonic wallets and recommend appropriate action to ensure no outages
    Assist with the execution, implementation and recording of float management decisions
    Review bank accounts and record funds receipts in line with SLA requirements
    Regular ad hoc reporting
    Maintain, develop, and enhance processes, procedures, and policies to ensure an effective treasury environment

    Skills and Competencies

    Demonstrated organization and time management skills
    Strong analytical and problem-solving skills
    Achievement orientated and results driven
    Ability to handle multiple priorities in a dynamic environment with limited supervision
    Ability to communicate effectively to both internal and external stakeholders at all levels
    Demonstrated ability to work independently
    High attention to detail
    Proficient in MS Office Suite, particularly Excel

    Qualifications and Experience

    Relevant degree or professional qualification in accounting or finance
    Newly qualified individuals with a minimum of 2 years post qualification experience

    Benefits

    We have a very diverse work environment with over 28+ nationalities represented and continually strive to build a culture of caring and execution
    We operate a flexible remote working policy
    We offer a competitive salary package and bonuses
    We prioritize the overall well being of our staff through various initiatives aimed at ensuring they reach their full potential in a supportive environment
    We solve relevant problems for Africa and the world in hope of continuing to make an impact on the millions, if not billions, of users who also believe in what we do
    We work at the very cutting edge of fin-tech in Africa

    Apply via :

    jobs.workable.com

  • Young Professionals Opportunities: Five (5) Positions: 2021

    Young Professionals Opportunities: Five (5) Positions: 2021

    The Authority runs a one (1) year Young Professional Programme (YPP) to expose the participants to the Competition Policy and Law Enforcement with the objective of motivating
    and thereof deepening interest and capacity in this field.
    The Authority invites applications from suitably qualified applicants for the Calendar year 2022.
    Qualifications.
    Applicants MUST have a minimum of Masters Degree in Law, Economics or Business related course from a recognized University and MUST be below thirty (30) years of age.
    Terms and Conditions
    The successful candidates will be under a one (1) year training contract and will be paid a monthly stipend. At the end of the programme, all the Young Professionals will be required to write a paper on Competition Policy and Law prior to issuance of a certificate. Successful professionals may be absorbed into the permanent workforce of the Authority based on availability of a vacancy.
    Requirements of Chapter Six of the Constitution of Kenya.
    Successful candidates will be required to obtain and submit copies of clearance certificates from the following Agencies prior to being engaged:

    Kenya Revenue Authority
    Higher Education Loans Board
    Ethics and Anti-Corruption Commission.
    Criminal Investigations Department
    Credit Reference Bureau

    Interested applicants who meet the above requirements are advised to submit their applications to:Director General
    Competition Authority of Kenya
    P O Box 36265 – 00200
    NAIROBIOr;Email: YPP@cak.go.ke or;Drop Point: Kenya Railways HQ’s, Block “D” ground floor,The application shall include:Applications close on 2nd November, 2021 at 1700hours. Only shortlisted candidates will be contacted.Only shortlisted applicants will be contacted.The Competition Authority of Kenya is “An ALL Inclusive Employer”Canvassing of any form will lead to automatic disqualification

    Apply via :

    YPP@cak.go.ke

  • Sales Driver

    Sales Driver

    Job description
    We are looking for a driver to do sales deliveries of our goods to the clients.

    Driving and maintaining the company vehicles
    Delivering goods to the clients on time
    Completing all required documentation before departure and after arrival
    Fueling the vehicle
    Offloading the vehicle after delivery
    Obeying traffic rules and regulations
    Following company policies and procedures on sales and delivery using the company vehicles

    Qualification

    Valid driving license – BCE manual.
    4yrs experience in busy environment.
    Good communication skills.
    Experience with manual vehicles.
    Previous experience in FMCG will be an advantage.

    Candidates meeting the above requirements should submit their CV and cover letter to:  info@genjoyfoods.co.ke

    Apply via :

    info@genjoyfoods.co.ke

  • Human Resources Officer

    Human Resources Officer

    Job Description
    Reporting to the Human Resources Manager, the Human Resources Officer for the Kenya Office will provide leadership and be responsible for implementing the Institute’s Human Resources policy, strategies, plans and procedures for the Kenya Office, ensuring that they remain pertinent, innovative and consistent to AFIDEP’s mission.
    Responsibilities
    The key responsibilities include:

    Development and implementation of human resources policies and procedures aligned to the organisational strategy, monitor and ensure compliance;
    Human resources planning including identifying capacity and skills requirements for the core strategic demands and develop human resources plans;
    Management of recruitment and selection;
    Ensure execution of the Institute’s performance management system within the Kenya Office;
    Cultivate the development of a performance-driven culture to improve quality of performance among staff based in the Kenya Office to meet the Institute’s objectives;
    Implement a talent management and development plan for the Kenya Office;
    Manage the human resources information system for the Kenya Office;
    Implement an innovative strategy to ensure staff engagement in the Kenya Office.

    Qualifications, Skills and Competencies

    A Master’s degree preferably in Human Resources Management or Business Administration or Organizational development;
    At least 3 years experience in human resources position preferably in a multi-cultural, multi-racial, multi-ethnic environment;
    Strong Human Resources advisory and people management skills;
    Policy formulation, interpretation and implementation;
    Exceptional knowledge and understanding of labour laws and employee relations practices;
    Analytical, critical thinking, logical and systematic in approaching issues, considering alternatives and in making decisions;
    Excellent influencing, negotiating, relationship building and networking skills;
    Strong communication and interpersonal skills;
    Hands-on individual, with personal drive and ability to respond to issues efficiently;
    Ability to work as a part of a diversified multi-cultural and multi-functional team;
    IT skills and HR Information Systems (HRIS);.
    Legal knowledge/experience and understanding of the Kenyan government’s labour laws and HR requirements.

    Applications are invited to send a cover letter illustrating suitability and motivation statement on the role of no more 500 words and curriculum vitae by October 29, 2021, to: hr@afidep.org. Please indicate “Human Resource Officer – Kenya Office” on the email subject line. Only shortlisted candidates meeting the above requirements will be shortlisted. AFIDEP is an Equal Opportunity employer and does not charge a fee at any stage of the recruitment process.

    Apply via :

    hr@afidep.org

  • Integration Developer

    Integration Developer

    About this Role 
    We are currently looking for an Integration Developer in Nairobi, Kenya to assist in the build-out of our messaging and billing platforms to support GeoPoll and parent company Mobile Accord.  This position will work directly with wireless carriers and other 3rd party service providers in multiple countries throughout Africa and the rest of the world and will be responsible for the development and maintenance of highly efficient low-level systems that support the organization’s product base.    
    Key Responsibilities: 

    Implementation of new SMS messaging connections with wireless carriers’ SMSC using GeoPoll’ s messaging platform (Java, SMPP) 
    Develop and extend the capabilities of GeoPoll’ s messaging platform (Java) 
    Implementation of new billing adapters for various wireless carrier billing systems (REST, SOAP, C#) 
    Develop and extend the capabilities of GeoPoll’ s billing platform (C#) 
    Actively involved in design reviews, code reviews and general support of all team initiatives. 

    Preferred technical skills & experience 

    Java  
    C#  
    Javascript  
    MySQL  
    CouchDB  
    SQL Server  
    ActiveMQ, RabbitMQ, or other Queuing Platform  
    NHibernate  
    REST, SOAP, JSON, JMS, NMS  
    Self-motivated   
    Collaborative   
    Enjoys a fun, dynamic and challenging work environment within a start-up culture 

    Qualifications and Skills  

    Bachelor’s degree in a related field. 
    3+ years’ experience working as a developer   
    Self-motivated  
    Collaborative and able to work well on multi-site initiatives 
    Enjoys a dynamic and challenging work environment within a start-up culture 

    EEO Statement  
    GeoPoll is an Equal Opportunity Employer and welcomes diversity. We do not discriminate based on race, religion, tribe, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications and merit. 
    We encourage applicants who do not meet every listed qualification but may bring skills in related areas to apply.

    Please submit your CV, salary history, and relevant work examples (as a  single file with YOUR NAME as the file name) to jobs@geopoll.com with the subject Integration Developer no later than October 31, 2021.  

    Apply via :

    jobs@geopoll.com

  • Manager, Business Solutions

    Manager, Business Solutions

    About this Role
    We are currently hiring for a Business Solutions Manager based in the United States or Nairobi, Kenya to support our growing network of regional research partners in over 120 Countries worldwide.
    This position is expected to be fully remote (online) for the 2021 calendar year, with the potential to work from GeoPoll’s Nairobi or Washington DC offices in 2022.
    Responsibilities: 

    Responsible for designing creative data collection solutions in collaboration with the GeoPoll sales and project execution teams

    Serve as an expert in survey methods, data collection methods and sampling (for SMS, mobile web, survey application, IVR, CATI, CAPI, CAWI, IDI, focus groups, etc.)
    Manage the Business Solutions team members to provide a timely project execution framework for projects so that the Sales teams can align project specifications and so that the project execution teams have a clear framework for sampling, operational costs, mode execution and delivery
    Responsible for the day-to-day management of GeoPoll feasibility portfolio (internal and external modes) and coordination of work with colleagues to meet deadlines

    Responsible for managing the lifecycle of GeoPoll vendors – vendor selection, vendor assessment, onboarding, performance & issue management, and vendor termination – to ensure quality data collection services to GeoPoll

    Oversee the training and onboarding of GeoPoll’s regional research partners and survey data collection teams
    Manage GeoPoll’s existing network of over 100 regional field teams across 50 Countries

    Responsible for improvements to systems and tools used by the Business Solutions team
    Develop, improve, and keep processes and protocols up to date
    Design and implement global operational procedures
    Manage GeoPoll’s Business Solutions team in charge of project design, data collection solutions and global research footprint and the team’s further development to ensure best practices of project design and data collection solutions are in place
    Fulfills other tasks and deliverables that have been assigned by their management team

    Qualifications & Skills:

    Minimum of a Bachelor of Science degree
    Minimum of 2 years’ work experience in managing a team
    Minimum of 2 years’ work experience in survey data management (cleaning, coding, analysis through pivot tables, etc.)
    Minimum of 5 years’ work experience in social sciences or market research
    Knowledge of market research data collection processes and best practices
    Knowledge of market research methodologies and survey modes (CATI, CAPI, SMS, IVR, MW)
    Excellent attention to detail and organizational skills with the ability to follow through and execute tasks in a pro-active and timely manner
    Excellent communication skills, including the ability to communicate effectively with sales and project execution departments
    Advanced problem-solving skills and experience finding solutions for complex problems and projects
    Familiarity working with people of different nationalities and backgrounds
    Independent, self-starter with the ability to take direction from the Director of Business Solutions to establish own priorities
    Advanced experience with Microsoft Excel
    Fluent in both written and spoken English

    EEO Statement
    GeoPoll is an Equal Opportunity Employer and welcomes diversity. We do not discriminate based on race, religion, tribe, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications and merit.

    Please submit your CV, salary history and relevant work examples to jobs@geopoll.com with the subject Manager, Business Solutions no later than October 22nd 2021.

    Apply via :

    jobs@geopoll.com

  • Survey Operations Administrator

    Survey Operations Administrator

    About this Role
    We are currently looking for a seasoned Survey Operations Administrator in Nairobi, Kenya with experience in questionnaire design and development. This position is responsible for planning, the design of surveys and determining the appropriate survey methods to use to that is conducive to the nature of the research being carried out. This position will report to the Survey Operations Manager based out of our Nairobi office.
    Key Responsibilities:

    Consult with the Client Services team to determine and identify the survey needs and any other specific requirements for various projects
    Develop questionnaires adhering to form, content and research methodologies and ensuring that these also will meet the client’s desired objectives
    Determine and specify details of survey projects, including sources of information, procedures to be used, and the design of survey instruments and materials
    Ensure quality control measures are adhered to regarding questionnaire development
    Implement updates and changes in survey implementation and methods
    Produce documentation of the questionnaire development process
    Test surveys to make sure that the intended objectives are well captured and understood and that they will be easy for the respondent to understand
    Evaluate past surveys and the methods underlying them, and their performance to improve future surveys

    Qualifications and Skills:

    Bachelor’s degree in research methods, survey methodology and statistics or related fields
    2+ years experience in questionnaire development
    Extremely self-motivated and highly organized
    Strong verbal and written communication skills
    Excellent analytical and problem-solving skills
    Ability to take initiative and develop other team members
    Ability to exercise good judgment and discretion in confidential matters
    Enjoys a fun, dynamic, and challenging work environment within a start-up culture

    GeoPoll’s parent company is Mobile Accord, Inc. Mobile Accord, Inc. is an Equal Opportunity Employer and welcomes diversity.

    go to method of application »

    Please submit your CV, salary history, and relevant work examples to jobs@geopoll.com with the subject Survey Operations Administrator

    Apply via :

    jobs@geopoll.com

  • Merchant Vetting Officer

    Merchant Vetting Officer

    Job Purpose
    The Merchant Support Executive will be responsible for providing and accomplishing action plans for merchant support activities in an assigned region, through responding to merchants’ enquiries, maintaining relationships with new and existing merchants and other related activities for the continued profitability of the company.
    Key Responsibilities

    Resolve merchant issues, requests, enquiries, and complaints via phone call, site-visits, emails, and other communication channels in a timely and customer-friendly manner to satisfy and retain them.
    Provide our merchants training regarding usage of the iPay merchant dashboard, POS terminal usage and card schemes acceptance guidelines.
    Conduct regular on-site and off-site visits to check on our merchant’s activities to ensure smooth operations.
    Collect supporting documents via electronic means from merchants or e-merchants to keep as a reference for any future usage/disputes.
    Ability to cross sell and upsell to new and existing merchants.
    Prepare and submit daily activity reports for assessment.

    Qualifications:

    University graduate from a recognized university
    Proficient in relevant computer applications (Word processors, Browsers, Spreadsheets)
    1-3 years of experience in a call centre environment would be an added advantage
    Knowledge of customer service practices and principles is a must.
    Excellent internet usage, data entry and typing skills are a must.
    Superior listening, verbal, and written communication skills are a must.
    Ability to handle stressful situations appropriately

    Key Competencies

    Good understanding of customer service standards and operations of a customer service centre
    Good knowledge of controls and procedures of a payment platform’s operations
    Good knowledge of Operational and Compliance Risk Policies.
    Good knowledge of our products and Services
    Ability to work independently, meet deadlines and obtain results
    Strong decision-making and forward planning ability.
    Good interpersonal and communication skills.
    Proficiency in various computer applications and a general understanding of payment software
    Good performance track record

    Personal Attributes

    Being a team player
    Strong analytical skills
    Demonstrable and proven high integrity
    Diligent

    Apply via :

    www.linkedin.com