Jobs Kenya

Company Founded: Founded in 2010

  • Governance and Communications

    Governance and Communications

    The Embassy’s role is to deepen bilateral political relations between Ireland and Kenya; serve the needs of Irish citizens; strengthen trade, tourism and investment between our countries and support Kenya’s socio-economic development through a targeted development cooperation and trade programme.
    The Governance and Communications Officer will work as part of the Embassy team across the political, development and trade portfolios to:

    deliver informed and insightful political analysis and reporting;
    contribute to the oversight of our governance and policy work;
    develop strategic and engaging communications content.

    The successful candidate will:

    Undertake political analysis, reporting and media monitoring across the countries of Embassy accreditation and build robust networks within the Government, media and civil society to deliver trusted tracking of political issues that support overall Embassy engagement (including United Nations Security Council, mission strategy planning and annual business planning).
    Provide technical analysis and support to the Embassy’s inclusive governance/gender portfolio including grant oversight of partnerships. This will include regular liaison with implementing partners to review budgets and work plans and ensure compliance with grant management standards.
    Create strategic and engaging communications content, including case studies, press releases, speeches, social media posts, and website material to promote the Embassy’s work and ensure robust reporting.
    Contribute to the development and implementation of the next mission strategy.

    This role will report directly to the Deputy Head of Mission. The position will engage regularly with the Ambassador and Second Secretary, work closely with other staff at the Embassy to ensure a whole Embassy approach, and actively engage with stakeholders across the Department as well as the countries of accreditation.
    Essential requirements candidates must be able to demonstrate:

    Candidates must have a post-graduate qualification in international relations, communications and/or related field.
    Candidates must have a minimum of five years relevant experience as a governance/political analyst in Kenya (and/or the Horn of Africa) at a national or regional level providing advice and briefing to senior management.
    Candidates must have at least three years of experience working on communications with a proven ability to produce high quality written material and the ability to write in an easily understood style and format for a range of audiences (examples may be requested).
    Candidates must be able to demonstrate excellent written and spoken English. Applicants may be contacted in advance to establish language proficiency and a short written language test may be required.
    Candidates must be able to proactively work with internal and external stakeholders building and sustaining impactful networks and relationships, in particular with media outlets/journalists, civil society and other policy analysts.
    Demonstrable capacity to work in complex environments delivering results at pace and under pressure and taking responsibility for outcomes.
    Demonstrable experience in programme development and management (including budgets).
    Strong relationships/networks with key national, regional and, ideally, international networks.
    Resourceful and results-orientated, candidates should be able to demonstrate an ability to problem-solve working both independently and as a team member.
    High degree of integrity and trust.
    Proficient with MS Office Suite including Word, Excel, Outlook and Powerpoint and social media platforms; additional IT applications would be beneficial (e.g. working with datasets).
    Candidates must be able to travel regularly in Kenya and, potentially internationally, up to 30 days/year.
    The successful candidate must have a legal entitlement to live and work in Kenya prior to recruitment.

    Desirable competencies candidates are able to demonstrate:

    Experience with Thinking and Working Politically (TWP).
    Practical knowledge of programme cycle management including monitoring, evaluation and learning.

    Terms and conditions of employment:

    The successful candidates will be hired on an initial 2 year fixed-term contract and will be based at the Embassy Nairobi office.
    The Embassy offer a competitive salary paid locally on a monthly basis. A pension plan is available to the successful applicant. Salaries are paid direct to a bank account therefore the successful candidate must have a bank account.
    The positions will have an annual leave allowance of 21 days per annum, exclusive of public holidays, adjusted pro rata.

    Selection Process:A short-listing of candidates to be called for a competency-based interview will be undertaken based on the Essential/Key Requirements above. A test will be administered for those who progress to the second and final interview stage. Candidates above the salary range will not be considered.

    Apply via :

    www.careers.dpckenya.com

  • Fundraising and Communications Officer

    Fundraising and Communications Officer

    The post of the Communications and Fundraising Officer reports to and assists the Programmes and Development Manager and is accountable to the Executive Director. The post holder will focus upon delivering the outcomes in the Communications and Fundraising Plan alongside other Programme staff. He/She will be proactively involved in a range of communications and fundraising activities including organising events, building relationships with donors, maintaining donor data and communications.
    Key Responsibilities: 

    Develop engaging content for social media platforms including Facebook, Twitter,Instagram to communicate strategic messaging, advocate with, and influence stakeholders as well as increase outreach with targeted, new audiences.
    Work closely with the media and communications team to write, edit, design and distribute content, including case studies, press releases, website content, annual reports, fundraising posters/leaflets and other marketing material that communicates the organisation’s activities.
    Work with the Programmes and Development Manager to develop creative fundraising strategies including events-based activities
    Support donor engagement activities which include presentation to donors, timely acknowledgements of donations,sending thank you cards and preparation of donor reports
    Map out potential donors locally and internationally and contribute to bid writing for grant applications
    Maintain fundraising database and relevant documents
    Contribute to visual and digital communications, including photo gathering and editing, during Tushinde events and field visits.
    Support capacity building of the Tushinde Children’s Trust team in effective communication and fundraising strategies

    Requirements

    Bachelor’s degree in communications, journalism, development studies or related field.
    Minimum of 2-5 years’ relevant experience in a communications/Fundraising role.
    Knowledge of desktop publishing software (InDesign/Photoshop).
    Excellent verbal, written, and interpersonal skills.
    Good time management and organizational skills.
    Proficient in Microsoft Office, content management systems, and social media platforms.

    Salary Range: 37,078- 47,164 KES per month (gross); comprehensive individual health cover provided as a benefit.

    Interested and qualified candidates should forward their CV to: jobs@ke.tushinde.org.uk using the position as subject of email.

    Apply via :

    jobs@ke.tushinde.org.uk

  • Retail Supervisor –Kilifi Retail Supervisor – Voi

    Retail Supervisor –Kilifi Retail Supervisor – Voi

    Purpose:
    As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager.
    Responsibilities:

    Create and maintain an incredible sales team
    Meet the sales objectives through careful planning and motivating your team
    Meet the technician target through a laser focus on efficiency
    Meet the operational standard we expect at the shop
    Description of tasks
    Responsible for new customer acquisition across a defined area
    Hiring agents who are very effective sellers and good representatives of BBOXX
    Training agents to offer an incomparable customer service
    Managing the schedule of agents and motivating them to reach new heights
    Supporting and coaching agents in the field when needed (e.g. group presentation)
    Monitoring their performance against objectives and take necessary actions
    Organizing the agent network geographically
    Responsible for technicians’ performance
    Managing the schedule of technicians and motivating them to reach new heights
    Monitoring their performance against objectives and take necessary actions
    Responsible to implement a marketing strategy in coordination with Retail Area Manager
    Request for any marketing activities
    Responsible for the operations at the shop
    Supervise the shop manager in its activities
    Report to the retail area manager about the shop results

    Specification, Skills, and Qualifications Desired:

    A degree in a business-related field with background preferably in FMCG (Fast Moving Consumer Goods)
    Have prior experience in sales management with a deeper understanding of Route to Market Strategies,
    We are not looking for the “striker” of a football team but the head coach
    Be willing to live in rural areas, the role is set in rural areas,
    You will be located at a shop which are in secondary towns
    Be proficient with the Microsoft Office Suite
    Excellent verbal communication, listening, and phone skills
    You live to meet targets: You love challenges, you are driven to reach the target.
    A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
    You love selling: You have a passion for convincing people.
    You love getting others to trust you and follow your advice.
    You have some experience in selling effectively.
    You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work to bring the solar revolution.
    We also expect others to do the same. You should have stories when you over-delivered in your career
    Good motivational skills and enthusiasm
    Leading a team is second nature: You might not have had a lot of professional experience yet leading a team.
    You have led projects or managed conflicts effectively in the past, tell us about it.
    You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.
    A dynamic and positive attitude, excellent organization, coordination, planning, and team management skills.

    go to method of application »

    Use the link(s) below to apply on company website.  

    Apply via :

  • Store Manager

    Store Manager

    Our client, a well-known shopping mall, is looking for a Store Manager.
    Job Summary

    Manager of a showroom for Japanese products in a shopping mall.
    Manage the promotion of the Japanese products.
    Manage the collection of feedback on the products and analyze their demands.
    Manage the operations of the showroom

    Requirements  
    Minimum Qualification: Bachelor’s degree
    Experience Period: 3 years
    PrimaryResponsibilities

    Manage the promotion of the products, which includes for example:

    Display the products in a sophisticated manner.
     Explain and demonstrate the products to the customers so that they understand the features and advantages of the products.
    Create articles to introduce the product on the website of the showroom.
    Help customers with any queries to ensure all customers visiting the showroom are happy and the showroom is well attended.

    Manage the collection of feedback on the products, which includes for example:

    Keep records of the number of visitors and their basic profile.
    Take a survey on the customers feedback on the products.
    Report the feedback in the instructed format

    Manage the organized and efficient business operation of showroom, which includes for example:

    Plan and organize the daily operation of the showroom
    Instruct and assist your staff to effectively run the showroom and help them improve their skills.
    Check instructions and communications from the mall management/landlord in a timely manner and respond appropriately
    Propose and conduct the improvement of the showroom
    Maintain the showroom premises neat, organized and clean.
    Ensure that the displayed items are not damaged
    Report to the CEO and the head office appropriately
    Hire store staffs and control/manage their labor

    Self-Management  
    Support in encouraging and developing team and take ownership for team cohesion.
    Proactively contribute to creating a good team atmosphere.
    Make useful links to arrive at insightful plans and solutions.
    Embrace personal challenges.
    Resilient, optimistic and open to change.
     A self-starter, motivated and able to positively motivate others.
    Focused and target driven with a positive, can-do attitude.

    Candidate Specific
    Academic Qualifications:
    Bachelor’s degree or diploma in sales and marketing.
    Experience:

    Minimum 1-year experience as a foreperson or in a managerial post.
    Minimum 3 years experience in sales or store personnel
    Experience in sales in shopping malls is preferable.
    Experience working for a Japanese company is an added advantage

    Skills:

    High Customer Orientation
    Good communication, interpersonal and negotiation skills
    Independent, can work with minimum supervision.
    Highly organized, detail-oriented and self-motivated.
    Computer knowledge is a requirement
    Japanese language ability is preferable.

    Other:

    Certificate of Good Conduct from DCI.
    Highly interested in Japanese products/services, people and cultures.
    Highly mindful of respect and hospitality to other people.

    Apply via :

  • Human Resources Officer

    Human Resources Officer

    Responsibilities
    General HR
    Qualifications

    Bachelors degree
    Excellent verbal and written communication skills

    CVs to victor@amsol.africaApplications to be processed on a rolling basis.

    Apply via :

    victor@amsol.afri

  • Customer Service Call Agent, Ruiru

    Customer Service Call Agent, Ruiru

    What you can expect to be doing:

     Contact BBOXX customers by phone, and encourage adherence to payment plan
     Handle incoming calls and provide solutions/advice to customers
     Monitor and respond to incoming SMS
     Make follow up calls to increase customer satisfaction and ensure no outstanding issues remain
     Maintain and update customer data in Enterprise Resource Planning (ERP)
     Identify and escalate priority issues
     Complete call log
     Follow BBOXX sales and after sales processes
     Accurate data entry and navigation of ERP
     Make outgoing calls to customers who are behind on payment plan, and follow up calls to those who have previously contacted with technical issues
     Receive incoming calls from customers with technical issues
     Respond by phone to requests for help or information made through our SMS system
     Escalate customer issues that are not easily solved by telephone
     Make calls in accordance to all relevant sales and aftersales processes

    What we are looking for:

     Ideal candidate should have a diploma in any communication or business-related field and may have previous call Centre / sales experience.
     Excellent verbal communication skills
     Ability to understand and adapt to customer needs
     Excellent data entry skills and attention to detail
     Organization and time management
     Customer Service orientation
     Resilience when faced with stress; Positive attitude and energy
     Persuasiveness and problem-solving skills

    Apply via :

    bboxx.csod.com

  • Office Manager Programme and Administrative Intern

    Office Manager Programme and Administrative Intern

    Job Description. 
    Overview. 
    The role of the office manager is to ensure the smooth running of Tushinde in order that frontline staff are able to do their essential work protecting children and supporting families. At the same time, the office manager plays an integral role in ensuring donor accountability and transparency. The office manager fulfils this vital role by supporting the whole organisation in human resources, governance, quality assurance and office management, 
    Human Resources 
    Works closely with the respective line managers in recruitment, new staff induction, staff support and supervision, performance management and appraisals. 
    This will include, but may not be limited to: 

    Filing of staff information 
    Recording of annual leave 
    Organising of appraisals 
    Maintain HR folder in Google Docs 
    Preparation of contracts
    Preparation of letters regarding changes of terms and conditions 
    Liaising with health insurers 
    Working with line managers, supervision of PIPs. 
    Coordinate internal training. 
    Induction of new staff 
    Dealing with staff queries and minor issues. 
    Managing monthly staff meetings. 

    Quality Assurance 
    Reporting directly to the Executive Director, and separate from both the finance department and the programmes department, the office manager is responsible for third party authentication of financial transactions and spot checks of activities. 
    This will include, but may not be limited to: 

    Purchasing and procurement : validation of process 
    Negotiation of service contracts 
    Cross checking of payments and authorisation including; payroll, bank payments and petty cash. 
    Field visits for authentication of project activities. 

    Office management 
    Coordination and oversight of administrative duties in the office 
    This will include, but may not be limited to: 

    Maintenance 
    Develop office policies and procedure, and ensure they implemented appropriately ● Manage the office budget 
    Supervision of stock, Manage office supplies inventory and place orders as necessary 
    Liaison with suppliers. 
    Minutes of meetings and assignment of duties 
    Coordination of visitors 

    Governance 
    Work closely with the Executive Director and Chair of the board to provide administrative support to both boards. This will include, but may not be limited to: 

    Preparation of papers for the board of directors 
    Maintenance of the Kenya board folder in G docs 
    Liaison with the NGO bureau 
    Note taking at meetings. 
    Filing of relevant documents 

    Qualifications for Office Manager 

    Bachelor’s degree in business administration, communications, or a related field
    3-5 years of work experience in an administrative/office management role ● Must have exceptional attention to detail
    Strong organisational and time management skills, and ability to prioritise ● Must be a self-starter and driven 
    Excellent communication and interpersonal skills 
    Strong problem-solving skills and analytical abilities 
    Must be proficient with Microsoft Office and Google products 

    Reporting line 
    The Office Manager will report to the Executive Director. 
    Salary Range: 67,360- 83,254 KES per month (gross); comprehensive individual health cover provided as a benefit. 

    go to method of application »

    Interested and qualified candidates should forward their CV to: jobs@ke.tushinde.org.uk using the position as subject of email.

    Apply via :

    jobs@ke.tushinde.org.uk

  • Head of Partnerships

    Head of Partnerships

    Reports to: National Director
    Location: Nairobi
    About the Role
    The Head of Partnerships is responsible for overall management of the fundraising and public engagement strategies designed to meet YSK’s short and long-term financial and sustainability goals. You will work closely with YSK teams to ensure we grow and sustain relationships with new and existing donors and submit winning proposals. This role is ideal for a passionate, collaborative and organized social impact leader with a strong fundraising and partnership track record, excited to drive resource mobilization at an organizational level.
    This is a critical role at YSK and joins the National Director, Head of Programs and Head of Finance and Operations on the senior management team. You will work closely with the relevant committees of the Board and supervise the work of the Communications Assistant in order to position our brand and demonstrate impact.
    Duties and Responsibilities
    Resource Mobilization (70%)

    In collaboration with the National Director and Board members, lead in resource mobilization, to generate funds for YSK and regularly meet and/or exceed YSK’s fundraising targets.
    Lead the development and implementation of a Resource Mobilization Strategy for YSK. Monitor and report on the status of implementation to the National Director and the Board on a regular basis.
    Manage and guide the donor research, scouting, evaluation and prioritization process identifying and securing new highly strategic opportunities 
    Oversee our pipeline development; ensure we have effective donor stewardship/engagement plans in place (for new and existing relationships) and responsibilities assigned for each relationship. 
    Design and manage the full Customer Relationship Management system ensuring regular communication and high-quality donor engagement.
    Lead the proposal writing process ensuring the submission of high-quality proposals that effectively communicate our work and unique approach in alignment with the donor’s specific interests.
    Build the capacity of YSK staff, Board and partners on resource mobilization, as required and contribute to the overall objectives of YSK.
    Take lead on new strategic initiatives, e.g. hosting donor round tables, annual appeals, as identified in the fundraising and partnership strategy, etc.
    Collaborate with other organizations and groups (both national and international) to forge new partnerships and attract new funding opportunities.
    Represent YSK in different fora relevant for funding growth and partnership building. 

    Communications (20%)

    Provide supervision and line management to the Communications Assistant in the implementation of the YSK Communications Strategy. 
    Represent the interests, needs and preferences of various funder types, so that our materials and messaging resonate with them, ensuring our communications support our fundraising goals.
    In collaboration with the YSK team, imagine and strategize how we will tell our impact stories powerfully, leveraging insights and data from monitoring and evaluation that can support our fundraising work. Ensure these are included in our external communications strategically.

    Strategy and Leadership (10%)

    Ensure the fundraising and communication strategies, processes and systems align to the Strategic Plan and its revisions.
    Spearhead, lead and facilitate regular reviews of the fundraising strategy, aligning our programming and core organizational funding needs with the donor landscape. 
    Ensure strategic positioning of YSK’s brand, while packaging our programs in line with changes and trends in the funding space.

    Qualifications 

    Have a vision for positioning YSK as a leader in STEM education and the commitment to effectively mobilize partners and resources to meet our fundraising and growth goals.
    Bachelor’s Degree in Communications, Business, Public relations or a related field
    5+ years of progressive experience in fundraising, sales, marketing or a similar field with concrete examples of funds raised and strategies/tactics developed/utilized.
    Demonstrated experience in stewarding diverse donor relationships, from research and first contact to identifying joint objectives and submitting successful proposals. 
    Track record of raising funds of KES 5,000,000 upwards a year including. both, programmatic and unrestricted funding.
    Strong experience in leading teams to identify and manage successful funding proposal processes and grant management systems.
    Have worked in a busy environment before with a track record of moving multiple proposal processes forward at the same time and ability to deliver under pressure when deadlines near.
    Previously been involved in the design and implementation of communications strategies in the non-profit context, e.g. for fundraising, brand visibility and partnership building.
    Excellent networking, relationship-building, negotiating and communication skills (interpersonal and public speaking) in English and Kiswahili. 
    An effective and energetic team player, with the ability to work in a multidisciplinary and multicultural environment.
    Strong self-motivation and innovation.
    Possess a passion for research and a high attention to detail.

    Desirable: 

    Passion for youth, education, and contributing to the strengthening of Science, Technology, Engineering and Mathematics (STEM) in Kenya.sal

    Interested and qualified candidates should forward their CV to: using the position as subject of email.

    Apply via :

    www.careers.dpckenya.com

  • Data Engineer

    Data Engineer

    Role Summary
    We are looking for an experienced Data Engineer to partner with our Data & Devices and Business Intelligence teams to own and scale our data pipelines and data infrastructure. As a Senior Data Engineer, you’ll work closely with colleagues across the company to develop a deep understanding of our data streams and to design data and analytics solutions that support core business functions such as underwriting and analytics.
    What You’ll Do

    Collaborate with Engineering and Business Intelligence teams to design, test, develop, and maintain pipelines between cloud data sources.
    Interface with key stakeholders such as finance and sales to understand their needs and the data they generate.
    Develop backend features for core platform features including developer APIs, device management and underwriting.

    We’re Looking For Someone With

    4+ years experience in a relevant field
    Fluency with SQL and Python
    Familiarity with dbt, Snowflake and reverse ETL tools
    Experience with AWS Cloud Infrastructure or similar platform

    Our Stack

    Backend: Python with Flask, SQLAlchemy, and Celery
    Infrastructure: AWS with PostgreSQL, EC2, Lambda, and friends managed through Terraform
    Frontend: modern JS with React/Redux
    Mobile: Android with Kotlin
    Business Intelligence Tools: dbt, Hevo, Snowflake, Sisense visualization service

    Apply via :

    jobs.lever.co

  • Education Programmes Manager

    Education Programmes Manager

    Our mandate is to build a formidable innovation ecosystem with a deeply rooted network, cultivating strategic partnerships and practical industry know-how that can support entrepreneurs and innovators in building thoughtful, relevant and scalable solutions
    What we offer

    Paid time off
    Healthcare coverage
    A highly collaborative team environment that will support your professional and personal growth
    Work alongside great talent.
    A culture of learning and innovation. 
    Opportunities for career growth and training.
    Interaction with industry leaders and forward-thinking people. 
    A chance to make a social difference.
    Overall fun company.

    Apply via :

    jobs.smartrecruiters.com